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  • Audrain-Pontevia, A. F., Audrain-Pontevia, A. F., Vanhuele, M., & Vanhuele, M. (2016). Where do customer loyalties really lie, and why? Gender differences in store loyalty. International Journal of Retail & Distribution Management44(8), 799-813.
  • Aziz, N. S., Kamaludin, A., & Sulaiman, N. (2013). Assessing web site usability measurement. IJRET: International Journal of Research in Engineering and Technology, 2(09), 386-392.
  • Benbunan-Fich, R. (2001). Using protocol analysis to evaluate the usability of a commercial web site. Information & management, 39(2), 151-163.
  • Bhatnagar, A., & Papatla, P. (2016). Increasing online sales by facilitating spillover shopping. Journal of Retailing and Consumer Services29, 58-69.
  • Chelule, E., Herselman, M., & Van Greunen, D. (2010). E-commerce Usability: Do We Need Guidelines for Emerging Economies?. Iadis International Interfaces and Human Computer Interaction, 19-26.
  • Chiu, C.-M., Wang, E. T. G., Fang, Y.-H. & Huang, H.-Y., 2014. Understanding customers’ repeat purchase intentions in B2C e-commerce: the roles of utilitarian value, hedonic value and perceived risk. Information Systems Journal, 24(1), pp. 85-114.
  • Corbitt, B. J., Thanasankit, T., & Yi, H. (2003). Trust and e-commerce: a study of consumer perceptions. Electronic commerce research and applications, 2(3), 203-215.
  • Colla, E., & Lapoule, P. (2012). E-commerce: exploring the critical success factors. International Journal of Retail & Distribution Management, 40(11), 842-864.
  • Davidavi?ien?, V., & Tolvaišas, J. (2011). Measuring quality of e-commerce web sites: Case of lithuania. Economics and management, 16, 723-729.
  • Eid, M. I. (2011). Determinants of e-commerce customer satisfaction, trust, and loyalty in Saudi Arabia. Journal of electronic commerce research, 12(1), 78.
  • Faqih, K. M. (2016). An empirical analysis of factors predicting the behavioral intention to adopt Internet shopping technology among non-shoppers in a developing country context: Does gender matter?. Journal of Retailing and Consumer Services30, 140-164.
  • Gabriel, I. J. (2007, April). Usability metrics for measuring usability of business-to-consumer (b2c) e-commerce sites. In Proceedings of the 6th Annual ISOnEworld Conference (pp. 74-1).
  • Gabriel, I. J. (2007, April). An Expert System for Usability Evaluations of Business-to-Consumer E-Commerce Sites. In Proceedings of the 6th Annual ISOnEworld Conference, Las Vegas, NV.
  • Gounaris, S., Dimitriadis, S., & Stathakopoulos, V. (2010). An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e-shopping. Journal of services marketing, 24(2), 142-156.
  • Hartono, E., Holsapple, C. W., Kim, K. Y., Na, K. S., & Simpson, J. T. (2014). Measuring perceived security in B2C electronic commerce website usage: A respecification and validation. Decision Support Systems62, 11-21.
  • Hasan, L., Morris, A., & Probets, S. (2012). A comparison of usability evaluation methods for evaluating e-commerce websites. Behaviour & Information Technology, 31(7), 707-737.
  • Kim, D. J., Ferrin, D. L. & Rao, H. R., 2008. A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents.. Decision Support Systems, 44(2), pp. 544-464.
  • Lee, S., & Koubek, R. J. (2010). The effects of usability and web design attributes on user preference for e-commerce web sites. Computers in Industry, 61(4), 329-341.
  • Lee, Y., & Kozar, K. A. (2012). Understanding of website usability: Specifying and measuring constructs and their relationships. Decision support systems, 52(2), 450-463.
  • Lindgaard, G., Fernandes, G., Dudek, C., & Brown, J. (2006). Attention web designers: You have 50 milliseconds to make a good first impression!. Behaviour & information technology, 25(2), 115-126. (Länk)
  • Kassim, N., & Asiah Abdullah, N. (2010). The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e-commerce settings: A cross cultural analysis. Asia Pacific Journal of Marketing and Logistics, 22(3), 351-371.
  • Kim, D. J., Ferrin, D. L., & Rao, H. R. (2009). Trust and satisfaction, two stepping stones for successful e-commerce relationships: A longitudinal exploration. Information systems research20(2), 237-257.
  • Li, F., & Li, Y. (2011). Usability evaluation of e-commerce on B2C websites in China. Procedia Engineering, 15, 5299-5304.
  • Maity, M., & Dass, M. (2014). Consumer decision-making across modern and traditional channels: E-commerce, m-commerce, in-store. Decision Support Systems, 61, 34-46.
  • Martin, J., Mortimer, G., & Andrews, L. (2015). Re-examining online customer experience to include purchase frequency and perceived risk. Journal of retailing and consumer services25, 81-95.
  • Niranjanamurthy, M., & Chahar, D. D. (2013). The study of e-commerce security issues and solutions. International Journal of Advanced Research in Computer and Communication Engineering, 2(7).
  • Ogonowskia, A., Montandona, A., Bothaa, E. & Reyneke, M., 2014. Should new online stores invest in social presence elements? The effect of social presence on initial trust formation. Elsevier, 21(4), pp. 482-491.
  • Petrtyl, J. (2012). Security and trustworthiness as drivers of e-shop competitiveness (opinions of young customers). Journal of Competitiveness, 4(1).
  • Rababah, O. M. A., & Masoud, F. A. (2010). Key factors for developing a successful e-commerce website. Communications of the IBIMA.
  • Ramanathan, R. (2010). E-commerce success criteria: determining which criteria count most. Electronic Commerce Research, 10(2), 191-208.
  • Ribbink, D., Van Riel, A. C., Liljander, V., & Streukens, S. (2004). Comfort your online customer: quality, trust and loyalty on the internet. Managing Service Quality: An International Journal, 14(6), 446-456.
  • Rinder, J. M. (2012). The Importance of Website Usability Testing (Doctoral dissertation, University of Oregon).
  • Sivaji, A., Downe, A. G., Mazlan, M. F., Soo, S. T., & Abdullah, A. (2011, June). Importance of incorporating fundamental usability with social & trust elements for e-commerce website. In Business, Engineering and Industrial Applications (Icbeia), 2011 International Conference On (pp. 221-226). IEEE.
  • Thorleuchter, D., & Van Den Poel, D. (2012). Predicting e-commerce company success by mining the text of its publicly-accessible website. Expert Systems with Applications, 39(17), 13026-13034.
  • Zainudin, N. M., Ahmad, W. F. W., & Goh, K. N. (2010, December). Designing e-commerce user interface. In User Science and Engineering (i-USEr), 2010 International Conference on (pp. 163-167). IEEE.
  • Yapar, B. K., Bayrakdar, S., & Yapar, M. (2015). The Role of Taxation Problems on the Development of E-Commerce. Procedia-Social and Behavioral Sciences, 195, 642-648.



  • Cyr, D. (2014). Return visits: a review of how Web site design can engender visitor loyalty. Journal of Information Technology29(1), 1-26.
  • Dukes, L., Yuan, X., & Akowuah, F. (2013, April). A case study on web application security testing with tools and manual testing. In Southeastcon, 2013 Proceedings of IEEE (pp. 1-6). IEEE.
  • Falk, L. K., Sockel, H., & Chen, K. (2014). Website Usability: A Re-Examination through the Lenses of ISO Standards. International Journal of Wireless Networks and Broadband Technologies (IJWNBT), 3(2), 1-20.
  • Fonseca, J., Vieira, M., & Madeira, H. (2014). Evaluation of Web Security Mechanisms Using Vulnerability & Attack Injection. IEEE Transactions on Dependable and Secure Computing, 11(5), 440-453.
  • Gohel, H. (2015). Design and development of combined algorithm computing technique to enhance web security. International Journal of Innovative and Emerging Research in Engineering (IJIERE), 2(1), 76-79.
  • Goodwin K., (2009). Designing for the Digital Age - How to Create human-Centered Products and Services, Wiley. ISBN: 978-0-470-22910-1. En bra bok för praktiker som i detalj beskriver hur man genomför ett designprojekt vid utveckling av produkter och tjänster. Tillgänglig som e bok via bibliotekets UniSearch.
  • Guo, F., Liu, W. L., Cao, Y., Liu, F. T., & Li, M. L. (2016). Optimization Design of a Webpage Based on Kansei Engineering. Human Factors and Ergonomics in Manufacturing & Service Industries26(1), 110-126.
  • Head, M., Hassanein, K., Cyr, D. & Ivanov, A., 2007. The role of social presence in establishing loyalty in e-Service environments. Interacting with Computers, 19(1), pp. 43-56.
  • Katkar Anjali, S., & Kulkarni Raj, B. (2012). Web vulnerability detection and security mechanism. International Journal of Soft Computing and Engineering (IJSCE), 2, 237-241.
  • Kaur, S., Kaur, K., & Kaur, P. (2016, March). Analysis of website usability evaluation methods. In 2016 3rd International Conference on Computing for Sustainable Global Development (INDIACom) (pp. 1043-1046). IEEE.
  • Lew, P., Olsina, L., & Zhang, L. (2010, July). Quality, quality in use, actual usability and user experience as key drivers for web application evaluation. In International Conference on Web Engineering (pp. 218-232). Springer Berlin Heidelberg.
  • Lindgaard, G., Fernandes, G., Dudek, C., & Brown, J. (2006). Attention web designers: You have 50 milliseconds to make a good first impression!.Behaviour & information technology25(2), 115-126.
  • Lindgaard, G., Dudek, C., Sen, D., Sumegi, L., & Noonan, P. (2011). An exploration of relations between visual appeal, trustworthiness and perceived usability of homepages. ACM Transactions on Computer-Human Interaction (TOCHI)18(1), 1.
  • McLean, G., & Wilson, A. (2016). Evolving the online customer experience… is there a role for online customer support?. Computers in Human Behavior60, 602-610.
  • Niranjanamurthy, M. & Dharmendra, C., 2013. The study of E-Commerce Security Issues and Solutions. International Journal of Advanced Research in Computer and Communication Engineering, 2(7), pp. 1-12.
  • Olsina, L., Lew, P., Dieser, A., & Rivera, B. (2012). Updating quality models for evaluating new generation web applications. Journal of Web Engineering11(3), 209-246.
  • Palmer. Web site usability, design and performance metrics. Information Systems Research, 13(1):151–167, 2002.
  • Patsoule, E., & Koutsabasis, P. (2014). Redesigning websites for older adults: a case study. Behaviour & Information Technology, 33(6), 561-573.
  • Sohaib, O., Hussain, W., & Badini, M. K. (2011). User Experience (UX) and the Web Accessibility Standards. International Journal of Computer Science Issues8(3), 584-587.
  • Yusof, U. K., Khaw, L. K., Ch'ng, H. Y., & Neow, B. J. (2010, June). Balancing between usability and aesthetics of web design. In 2010 International Symposium on Information Technology (Vol. 1, pp. 1-6). IEEE.


Utveckling av användbara system: användbarhet, UX och metodik

  • usability.gov - Mycket information om användbarhetstestning, den utvärderingsmetod som används i kursen.
  • Eric Ries (2011). The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, Crown Business. ISBN-10: 0307887898.
  • Tommy Olsson (2011). Objektorienterad programutveckling i ett nötskal. (pdf, hämtad 2015-01-12)
  • Carroll, John M. (2009). Human Computer Interaction (HCI). In: Soegaard, Mads and Dam, Rikke Friis (eds.), Encyclopedia of Human- Computer Interaction. Aarhus, Denmark: The Interaction Design Foundation. Available online
  • Daly-Jones, O., Bevan, N., and Thomas, C. (2016). Handbook of User-Centred Design. INUSE European Project IE-2016.
  • Rubin J. and Chisnell D. (2008) Handbook of Usability Testing How to Plan, Design, and Conduct Effective Tests, 2nd Edition, available online.
  • Mathis L (2011) Designed for Use Create Usable Interfaces for Applications and the Web Available online.
  • Interaction design tools Summering om verktyg inom iteraktionsdesign av Mattias Arvola.
  • Användbarhet i praktiken Wikibok om användbaret, av två professionella designers. På svenska.
  • Tullis T. and Albert B. (2008). Measuring the User Experience, Morgan Kaufmann. Om användarstudier i detalj. (online version)

Vetenskapliga artiklar om design, användbarhet, UX

  • Baskinger, M. (2008). Pencils before pixels - A Primer in Hand-Generated Sketching. In Interactions, mars/april 2008, pp. 28-36. (pdf, hämtad 2013-12-17).
  • Bevan, N. (2001). International standards for HCI and usability. International journal of human-computer studies55(4), 533-552.
  • Bevan, N. (2008, April). UX, usability and ISO standards. In CHI 2008 Workshop on User Experience Evaluation Methods in Product Development(pp. 1-5).
  • Bevan, N. (2008, June). Classifying and selecting UX and usability measures. In International Workshop on Meaningful Measures: Valid Useful User Experience Measurement (pp. 13-18).
  • Bevan, N. (2009). International standards for usability should be more widely used. Journal of Usability Studies4(3), 106-113.
  • Bevan, N. (2009). Usability. In Encyclopedia of Database Systems (pp. 3247-3251). Springer US.
  • Bevan, N. (2009, August). What is the difference between the purpose of usability and user experience evaluation methods. In Proceedings of the Workshop UXEM (Vol. 9, pp. 1-4).
  • Bevan, N. (2009, July). Extending quality in use to provide a framework for usability measurement. In International Conference on Human Centered Design(pp. 13-22). Springer Berlin Heidelberg.
  • Bevan, N., Carter, J., & Harker, S. (2015, August). ISO 9241-11 revised: What have we learnt about usability since 1998?. In International Conference on Human-Computer Interaction (pp. 143-151). Springer International Publishing.
  • Constantine, L. L., & Lockwood, L. A. (2002). Usage-centered engineering for web applications. IEEE software, 19(2), 42.
  • Cruz, Y. P., Collazos, C. A., & Granollers, T. (2015, September). The Thin Red Line Between Usability and User Experiences. In Proceedings of the XVI International Conference on Human Computer Interaction (p. 46). ACM.
  • Hassenzahl, M. (2008, September). User experience (UX): towards an experiential perspective on product quality. In Proceedings of the 20th Conference on l'Interaction Homme-Machine (pp. 11-15). ACM.
  • Marc Rettig, Prototyping for tiny fingers, Communications of the ACM, Vol. 37, No. 4, 1994. (pdf). Denna artikel beskriver hur man bygger pappersprototyper.
  • Masip, L., Martinie, C., Winckler, M., Palanque, P., Granollers, T., & Oliva, M. (2012, October). A design process for exhibiting design choices and trade-offs in (potentially) conflicting user interface guidelines. In International Conference on Human-Centred Software Engineering (pp. 53-71). Springer Berlin Heidelberg.
  • Mvungi, J., & Tossy, T. (2015). Usability evaluation methods and principles for the web. International Journal of Computer Science and Software Engineering, 4(7), 165-171.
  • Petrie, H., & Bevan, N. (2009). The evaluation of accessibility, usability and user experience. The universal access handbook, 10-20.
  • Shitkova, M., Holler, J., Heide, T., Clever, N., & Becker, J. (2015, March). Towards Usability Guidelines for Mobile Websites and Applications. In Wirtschaftsinformatik (pp. 1603-1617).
  • Sohaib, O., Hussain, W., & Badini, M. K. (2011). User Experience (UX) and the Web Accessibility Standards. International Journal of Computer Science Issu8(3), 584-587.
  • Williams, A. (2009, October). User-centered design, activity-centered design, and goal-directed design: a review of three methods for designing web applications. In Proceedings of the 27th ACM international conference on Design of communication (pp. 1-8). ACM.

Vetenskapliga referenser om metodik och utvärderingar

  • Bangor, A., Kortum, P. T., & Miller, J. T. (2008). An empirical evaluation of the system usability scale. Intl. Journal of Human–Computer Interaction24(6), 574-594.
  • Bevan, N. (2009, August). What is the difference between the purpose of usability and user experience evaluation methods. In Proceedings of the Workshop UXEM (Vol. 9).
  • Bevan, N. (2015, April). How you could benefit from using ISO standards. In Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems (pp. 2503-2504). ACM.
  • Brooke, J. (1996). SUS-A quick and dirty usability scale. Usability evaluation in industry189(194), 4-7.
  • Faulkner, L. (2003). Beyond the five-user assumption: Benefits of increased sample sizes in usability testing. Behavior Research Methods, Instruments, & Computers, 35(3), 379-383.
  • Fernandez, A., Insfran, E., & Abrahão, S. (2011). Usability evaluation methods for the web: A systematic mapping study. Information and Software Technology, 53(8), 789-817.
  • Ferre, X., Bevan, N., & Escobar, T. A. (2010, October). UCD method selection with usability planner. In Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries (pp. 829-830). ACM.
  • Holzinger, A. (2005). Usability engineering methods for software developers.Communications of the ACM, 48(1), 71-74.
  • Hvannberg, E. T., Law, E. L. C., & Lérusdóttir, M. K. (2007). Heuristic evaluation: Comparing ways of finding and reporting usability problems. Interacting with computers, 19(2), 225-240.
  • Hwang, W., & Salvendy, G. (2010). Number of people required for usability evaluation: the 10±2 rule. Communications of the ACM, 53(5), 130-133.
  • Lewis, J. R. (2002). Psychometric evaluation of the PSSUQ using data from five years of usability studies. International Journal of Human-Computer Interaction,14(3-4), 463-488.
  • Maguire, M. (2001). Methods to support human-centred design. International journal of human-computer studies55(4), 587-634.




Flask moduler och teknisk utvärdering




Agila metoder

Vetenskapliga artiklar

  • Abrahamsson, P. , Warsta, J., Siponen, M.T., Ronkainen, J (2003). Directions on Agile Methods: A Comparative Analysis. IEEE, 2003. (pdf, hämtad 2013-12-17).
  • Armitage, J. (2004). Are agile methods good for design? In Interactions 11, 1 (Jan. 2004), 14-23. (pdf, hämtad 2013-12-17.)
  • Cervone, H. F. (2014). Improving strategic planning by adapting agile methods to the planning process. Journal of Library Administration54(2), 155-168.
  • Ceschi, M., Sillitti, A., Succi, G., & Panfilis, S. D. (2005). Project management in plan-based and agile companies. Software, IEEE22(3), 21-27.
  • Conboy, K. & Fitzgerald, B. (2004). Toward a Conceptual Framework of Agile Methods: A Study of Agility in Different Disciplines. WISER'04, November 5, 2004. (pdf, hämtad 2013-12-17).
  • Dorairaj S., Noble J., and Malik P. (2012) Understanding Team Dynamics in Distributed Agile Software Development. In Agile Processes in Software Engineering and Extreme Programming Lecture Notes in Business Information Processing Volume 111, pp. 47-61, 2012. Länk till artikeln. (För access krävs att man sitter på LiU.)
  • Kim, M., Zimmermann, T., & Nagappan, N. (2014). An Empirical Study of RefactoringChallenges and Benefits at Microsoft. Software Engineering, IEEE Transactions on40(7), 633-649.
  • Lucia, A. D., & Qusef, A. (2010). Requirements engineering in agile software development. Journal of Emerging Technologies in Web Intelligence2(3), 212-220.
  • Paetsch, F., Eberlein, A., & Maurer, F. (2003, June). Requirements engineering and agile software development. In null (p. 308). IEEE.
  • Stella, M., Biscione, F., & Garzuoli, M. (2016). Pair Programming and Other Agile Techniques: An Overview and a Hands-on Experience. In Proceedings of 4th International Conference in Software Engineering for Defence Applications(pp. 87-101). Springer International Publishing.
  • Tsompanoudi, D., Satratzemi, M. & Xinogalos, S., 2016. Evaluating the Effects of Scripted Distributed Pair Programming on Student Performance and Participation. IEEE Transactions on Education, 59(1), pp. 24-31.



  • Alzoubi, Y. I., Gill, A. Q., & Al-Ani, A. (2016). Empirical studies of geographically distributed agile development communication challenges: A systematic review.Information & Management53(1), 22-37.
  • Carton, A. M., & Cummings, J. N. (2012). A theory of subgroups in work teams. Academy of Management Review37(3), 441-470.
  • Hinds, P. J., & Mortensen, M. (2005). Understanding conflict in geographically distributed teams: The moderating effects of shared identity, shared context, and spontaneous communication. Organization science16(3), 290-307.
  • Koehne, B., Shih, P. C., & Olson, J. S. (2012, February). Remote and alone: coping with being the remote member on the team. In Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work (pp. 1257-1266). ACM.
  • Martins, L. L., Gilson, L. L., & Maynard, M. T. (2004). Virtual teams: What do we know and where do we go from here?. Journal of management30(6), 805-835.
  • Matta, N. F., & Ashkenas, R. N. (2003). Why good projects fail anyway. Harvard Business Review81(9), 109-116.
  • Mortensen, M., & Hinds, P. J. (2001). Conflict and shared identity in geographically distributed teams. International Journal of Conflict Management12(3), 212-238.
  • O'Leary, M. B., & Mortensen, M. (2010). Go (con) figure: Subgroups, imbalance, and isolates in geographically dispersed teams. Organization Science21(1), 115-131.
  • Rico, R., de la Hera, C. M. A., & Urbieta, M. D. C. T. (2011). Work team effectiveness, a review of research from the last decade (1999-2009).Psychology in Spain, (15), 57-79.
  • Tsompanoudi, D., Satratzemi, M. & Xinogalos, S., 2016. Evaluating the Effects of Scripted Distributed Pair Programming on Student Performance and Participation. IEEE Transactions on Education, 59(1), pp. 24-31.
  • Wheelan, S. A. (2009). Group size, group development, and group productivity.Small Group Research.
  • Wheelan, S. A. (2012). Creating Effective Teams A Guide for Members and Leaders. SAGE Publications, Inc. ISBN: 9781452217079.
  • Wheelan, S. A., Davidson, B., & Tilin, F. (2003). Group Development Across Time Reality or Illusion?. Small group research34(2), 223-245.


NABC och Pitch


E-handel och marketing

  • Brettel, M., Reich, J. C., Gavilanes, J. M., & Flatten, T. C. (2015). What Drives Advertising Success on Facebook? An Advertising-Effectiveness Model. Journal of Advertising Research, 55(2), 162-175.
  • Duc, A. N., & Abrahamsson, P. (2016, May). Minimum viable product or multiple facet product? The Role of MVP in software startups. In International Conference on Agile Software Development (pp. 118-130). Springer International Publishing.
  • Gvili, Y., Gvili, Y., Levy, S., & Levy, S. (2016). Antecedents of attitudes toward eWOM Communication: Differences across channels. Internet Research, 26(5), 1030-1051.
  • Jaring, P., Bäck, A., Komssi, M., & Käki, J. (2015). Using Twitter in the acceleration of marketing new products and services. Journal of Innovation Management, 3(3), 35-56.
  • Khan, I., Rahman, Z., & Fatma, M. (2016). The concept of online corporate brand experience: an empirical assessment. Marketing Intelligence & Planning, 34(5), 711-730.
  • Levy, S., & Gvili, Y. (2015). How credible is e-word of mouth across digital-marketing channels?. Journal of Advertising Research, 55(1), 95-109.
  • Marinova, A., Murphy, J., & Massey, B. L. (2002). Permission e-mail marketing: as a means of targeted promotion. The Cornell Hotel and Restaurant Administration Quarterly, 43(1), 61-69.
  • Reimers, V., Chao, C. W., & Gorman, S. (2016). Permission email marketing and its influence on online shopping. Asia Pacific Journal of Marketing and Logistics, 28(2), 308-322.
  • Skiera, B. (2016). Data, Data and Even More Data: Harvesting Insights From the Data Jungle. GfK Marketing Intelligence Review, 8(2), 10-17.
  • Yoon, D., & Youn, S. (2016). Brand experience on the website: its mediating role between perceived interactivity and relationship quality. Journal of Interactive Advertising, 16(1), 1-15.
  • Yuki, T. (2015). What Makes Brands' Social Content Shareable on Facebook?. Journal of Advertising Research, 55(4), 458-470.



  • Hederskodex för Sveriges Ingenjörer
  • Cooper, I. D. & Johnson, T. P., 2016. How to use survey results. Journal of the Medical Library Association, 104(2), pp. 174-177.
  • Galvin, R., 2015. How many interviews are enough? Do qualitative interviews in building energy consumption research produce reliable knowledge?. Journal of Building Engineering , Volym 1, pp. 2-12.
  • VanGundy, A. B., 1983. Brainwriting for new product ideas: an alternative to brainstorming. Journal of Consumer Marketing, 1(2), pp. 67-74.
  • Arvola Mattias; Lundberg Jonas; Holmlid Stefan (2010) Analysis of Precedent Designs: Competitive Analysis Meets Genre Analysis. In Proceedings of the 6th Nordic Conference on Human-Computer Interaction (NordiCHI 2010). (s. 23-31). Reykjavik, Iceland, October 16 - 20, 2010. New York, NY: ACM Press. (pdf). Om konkurentanalys.
  • Guerilla TesTng with Usability Café (Youtube)



  • Abras, C., Maloney-Krichmar, D., & Preece, J. (2004). User-centered design. Bainbridge, W. Encyclopedia of Human-Computer Interaction. Thousand Oaks: Sage Publications37(4), 445-456. (pdf)
  • Anderson, J., Fleak, F., Garrity, K., & Drake, F. (2001). Integrating usability techniques into software development. IEEE Software18(1), 46-53. (pdf)
  • Bevan, N. Criteria for selecting methods in user centered design. Proceedings of I-USED 2009, Uppsala, Sweden (2009)
  • Chamberlain, S., Sharp, H., & Maiden, N. (2006, June). Towards a framework for integrating agile development and user-centred design. In International Conference on Extreme Programming and Agile Processes in Software Engineering (pp. 143-153). Springer Berlin Heidelberg.
  • DiCicco-Bloom, B., & Crabtree, B. F. (2006). The qualitative research interview. Medical education40(4), 314-321.
  • Griffee, D. T. (2005). Research tips: Interview data collection. Journal of Developmental Education28(3), 36. (pdf)
  • Hanington, B., & Martin, B. (2012). Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions. Rockport Publishers. (online)
  • Holzinger, A. (2005). Usability engineering methods for software developers. Communications of the ACM48(1), 71-74. (pdf)
  • Hove, S. E., & Anda, B. (2005, September). Experiences from conducting semi-structured interviews in empirical software engineering research. In Software metrics, 2005. 11th ieee international symposium (pp. 10-pp). IEEE. (pdf)
  • Kjeldskov, J., & Graham, C. (2003). A review of mobile HCI research methods. Human-computer interaction with mobile devices and services, 317-335. (pdf)
  • Landauer, T. K. (1988). Research methods in human-computer interaction Handbook of human-computer interaction, 905-928.
  • Lucero, A. (2015, September). Using affinity diagrams to evaluate interactive prototypes. In Human-Computer Interaction (pp. 231-248). Springer International Publishing. (pdf)
  • Maguire, M. (2001). Methods to support human-centred design. International journal of human-computer studies55(4), 587-634.
  • McQuaid, H. L., & Bishop, D. (2001, March). An integrated method for evaluating interfaces. In CHI'01 Extended Abstracts on Human Factors in Computing Systems (pp. 287-288). ACM. (pdf)
  • Maguire, M. (2001). Methods to support human-centred design. International journal of human-computer studies55(4), 587-634. (pdf)
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Sidansvarig: Aseel Berglund
Senast uppdaterad: 2020-04-07