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Course literature


Linköping University has a good service for searching scientific articles and books: UniSearch. Note that you must be logged in to LiU to use the service.

There is a BibTeX database for the articles below (but not links). Please send suggestions to the examiner for newer articles you found interesting.

E-commerce

  • Audrain-Pontevia, A. F. & Vanhuele, M. (2016). Where do customer loyalties really lie, and why? Gender differences in store loyalty. International Journal of Retail & Distribution Management, 44(8), 799–813. doi:10.1108/ijrdm-01-2016-0002
  • Aziz, N. S., Kamaludin, A., & Sulaiman, N. (2013). Assessing web site usability measurement. IJRET: International Journal of Research in Engineering and Technology, 2(09), 386–392. doi:10.15623/ijret.2013.0209058
  • Benbunan-Fich, R. (2001). Using protocol analysis to evaluate the usability of a commercial web site. Information & Management, 39(2), 151–163. doi:10.1016/s0378-7206(01)00085-4
  • Bhatnagar, A. & Papatla, P. (2016). Increasing online sales by facilitating spillover shopping. Journal of Retailing and Consumer Services, 29, 58–69. doi:10.1016/j.jretconser.2015.11.009
  • Chelule, E., Herselman, M., & Van Greunen, D. (2010). E-commerce usability: do we need guidelines for emerging economies? IADIS International Conference Interfaces and Human Computer Interaction (pp. 19–26). URL: https://www.iadisportal.org/digital-library/e-commerce-usability-do-we-need-guidelines-for-emerging-economies
  • Chiu, C.-M., Wang, E. T. G., Fang, Y.-H., & Huang, H.-Y. (2014). Understanding customers' repeat purchase intentions in B2C e-commerce: the roles of utilitarian value, hedonic value and perceived risk. Information Systems Journal, 24(1), 85–114. doi:10.1111/j.1365-2575.2012.00407.x
  • Corbitt, B. J., Thanasankit, T., & Yi, H. (2003). Trust and e-commerce: a study of consumer perceptions. Electronic Commerce Research and Applications, 2(3), 203–215. doi:10.1016/s1567-4223(03)00024-3
  • Colla, E. & Lapoule, P. (2012). E-commerce: exploring the critical success factors. International Journal of Retail & Distribution Management, 40(11), 842–864. doi:10.1108/09590551211267601
  • Davidavičienė, V. & Tolvaišas, J. (2011). Measuring quality of e-commerce web sites: Case of Lithuania. Economics and Management, 16, 723–729. URL: https://etalpykla.vilniustech.lt/handle/123456789/130254
  • Eid, M. I. (2011). Determinants of e-commerce customer satisfaction, trust, and loyalty in Saudi Arabia. Journal of Electronic Commerce Research, 12(1), 78–93. URL: http://www.jecr.org/node/337
  • Faqih, K. M. (2016). An empirical analysis of factors predicting the behavioral intention to adopt Internet shopping technology among non-shoppers in a developing country context: Does gender matter? Journal of Retailing and Consumer Services, 30, 140–164. doi:10.1016/j.jretconser.2016.01.016
  • Gabriel, I. J. (2007 , April). Usability metrics for measuring usability of business-to-consumer (B2C) e-commerce sites. Proceedings of the 6th Annual ISOneWorld Conference (pp. 74–1). ISOnEworld 2007 proceedings archive inaccessible.
  • Gabriel, I. J. (2007 , April). An expert system for usability evaluations of business-to-consumer e-commerce sites. Proceedings of the 6th Annual ISOneWorld Conference. ISOnEworld 2007 proceedings archive inaccessible.
  • Gounaris, S., Dimitriadis, S., & Stathakopoulos, V. (2010). An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e-shopping. Journal of Services Marketing, 24(2), 142–156. doi:10.1108/08876041011031118
  • Hartono, E., Holsapple, C. W., Kim, K. Y., Na, K. S., & Simpson, J. T. (2014). Measuring perceived security in B2C electronic commerce website usage: A respecification and validation. Decision Support Systems, 62, 11–21. doi:10.1016/j.dss.2014.02.006
  • Hasan, L., Morris, A., & Probets, S. (2012). A comparison of usability evaluation methods for evaluating e-commerce websites. Behaviour & Information Technology, 31(7), 707–737. doi:10.1080/0144929x.2011.596996
  • Kim, D. J., Ferrin, D. L., & Rao, H. R. (2008). A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. Decision Support Systems, 44(2), 544–564. doi:10.1016/j.dss.2007.07.001
  • Lee, S. & Koubek, R. J. (2010). The effects of usability and web design attributes on user preference for e-commerce web sites. Computers in Industry, 61(4), 329–341. doi:10.1016/j.compind.2009.12.004
  • Lee, Y. & Kozar, K. A. (2012). Understanding of website usability: Specifying and measuring constructs and their relationships. Decision Support Systems, 52(2), 450–463. doi:10.1016/j.dss.2011.10.004
  • Lindgaard, G., Fernandes, G., Dudek, C., & Brown, J. (2006). Attention web designers: You have 50 milliseconds to make a good first impression! Behaviour & Information Technology, 25(2), 115–126. doi:10.1080/01449290500330448
  • Kassim, N. & Asiah Abdullah, N. (2010). The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e-commerce settings: A cross cultural analysis. Asia Pacific Journal of Marketing and Logistics, 22(3), 351–371. doi:10.1108/13555851011062269
  • Kim, D. J., Ferrin, D. L., & Rao, H. R. (2009). Trust and satisfaction, two stepping stones for successful e-commerce relationships: A longitudinal exploration. Information Systems Research, 20(2), 237–257. doi:10.1287/isre.1080.0188
  • Li, F. & Li, Y. (2011). Usability evaluation of e-commerce on B2C websites in China. Procedia Engineering, 15, 5299–5304. doi:10.1016/j.proeng.2011.08.982
  • Maity, M. & Dass, M. (2014). Consumer decision-making across modern and traditional channels: E-commerce, m-commerce, in-store. Decision Support Systems, 61, 34–46. doi:10.1016/j.dss.2014.01.008
  • Martin, J., Mortimer, G., & Andrews, L. (2015). Re-examining online customer experience to include purchase frequency and perceived risk. Journal of Retailing and Consumer Services, 25, 81–95. doi:10.1016/j.jretconser.2015.03.008
  • Niranjanamurthy, M. & Chahar, D. D. (2013). The study of e-commerce security issues and solutions. International Journal of Advanced Research in Computer and Communication Engineering, 2(7), 1–12. URL: https://ijarcce.com/wp-content/uploads/2012/03/69-o-Niranjanamurthy-The-study-of-E-Commerce-Security-Issues-and-Solutions.pdf
  • Ogonowski, A., Montandon, A., Botha, E., & Reyneke, M. (2014). Should new online stores invest in social presence elements? The effect of social presence on initial trust formation. Journal of Retailing and Consumer Services, 21(4), 482–491. doi:10.1016/j.jretconser.2014.03.004
  • Petrtyl, J. (2012). Security and trustworthiness as drivers of e-shop competitiveness (opinions of young customers). Journal of Competitiveness, 4(1). doi:10.7441/joc.2012.01.07
  • Rababah, O. M. A. & Masoud, F. A. (2010). Key factors for developing a successful e-commerce website. Communications of the IBIMA. doi:10.5171/2010.763461
  • Ramanathan, R. (2010). E-commerce success criteria: determining which criteria count most. Electronic Commerce Research, 10(2), 191–208. doi:10.1007/s10660-010-9051-3
  • Ribbink, D., Van Riel, A. C., Liljander, V., & Streukens, S. (2004). Comfort your online customer: quality, trust and loyalty on the internet. Managing Service Quality: An International Journal, 14(6), 446–456. doi:10.1108/09604520410569784
  • Rinder, J. M. (2012). The Importance of Website Usability Testing (Master's thesis). University of Oregon. URL: https://scholarsbank.uoregon.edu/items/c18bab2d-a295-4461-97d6-ee3cda598da0
  • Sivaji, A., Downe, A. G., Mazlan, M. F., Soo, S. T., & Abdullah, A. (2011 , June). Importance of incorporating fundamental usability with social & trust elements for e-commerce website. Proceedings of the International Conference on Business, Engineering and Industrial Applications (ICBEIA) (pp. 221–226). IEEE. doi:10.1109/icbeia.2011.5994248
  • Thorleuchter, D. & Van Den Poel, D. (2012). Predicting e-commerce company success by mining the text of its publicly-accessible website. Expert Systems with Applications, 39(17), 13026–13034. doi:10.1016/j.eswa.2012.05.096
  • Zainudin, N. M., Ahmad, W. F. W., & Goh, K. N. (2010 , December). Designing e-commerce user interface. Proceedings of the International Conference on User Science and Engineering (i-USEr) (pp. 163–167). IEEE. doi:10.1109/iuser.2010.5716744
  • Yapar, B. K., Bayrakdar, S., & Yapar, M. (2015). The role of taxation problems on the development of E-commerce. Procedia – Social and Behavioral Sciences, 195, 642–648. doi:10.1016/j.sbspro.2015.06.145

Web-design

  • Cyr, D. (2014). Return visits: a review of how Web site design can engender visitor loyalty. Journal of Information Technology, 29(1), 1–26. doi:10.1057/jit.2013.25
  • Dukes, L., Yuan, X., & Akowuah, F. (2013 , April). A case study on web application security testing with tools and manual testing. Proceedings of IEEE SoutheastCon (pp. 1–6). IEEE. doi:10.1109/secon.2013.6567420
  • Falk, L. K., Sockel, H., & Chen, K. (2014). Website usability: A re-examination through the lenses of ISO standards. International Journal of Wireless Networks and Broadband Technologies (IJWNBT), 3(2), 1–20. doi:10.4018/ijwnbt.2014040101
  • Fonseca, J., Vieira, M., & Madeira, H. (2014). Evaluation of Web security mechanisms using vulnerability & attack injection. IEEE Transactions on Dependable and Secure Computing, 11(5), 440–453. doi:10.1109/tdsc.2013.45
  • Gohel, H. (2015). Design and development of combined algorithm computing technique to enhance web security. International Journal of Innovative and Emerging Research in Engineering (IJIERE), 2(1), 76–79. IJIERE journal website defunct.
  • Goodwin, K. (2009). Designing for the Digital Age: How to Create Human-Centered Products and Services. Wiley. En bra bok för praktiker som i detalj beskriver hur man genomför ett designprojekt vid utveckling av produkter och tjänster. Tillgänglig som e-bok via bibliotekets UniSearch. URL: https://www.oreilly.com/library/view/designing-for-the/9780470229101/
  • Guo, F., Liu, W. L., Cao, Y., Liu, F. T., & Li, M. L. (2016). Optimization design of a webpage based on Kansei Engineering. Human Factors and Ergonomics in Manufacturing & Service Industries, 26(1), 110–126. doi:10.1002/hfm.20617
  • Head, M., Hassanein, K., Cyr, D., & Ivanov, A. (2007). The role of social presence in establishing loyalty in e-Service environments. Interacting with Computers, 19(1), 43–56. doi:10.1016/j.intcom.2006.07.010
  • Katkar Anjali, S. & Kulkarni Raj, B. (2012). Web vulnerability detection and security mechanism. International Journal of Soft Computing and Engineering (IJSCE), 2, 237–241. URL: https://www.ijsce.org/portfolio-item/D0953082412/
  • Kaur, S., Kaur, K., & Kaur, P. (2016 , March). Analysis of website usability evaluation methods. Proceedings of the 3rd International Conference on Computing for Sustainable Global Development (INDIACom) (pp. 1043–1046). IEEE. URL: https://ieeexplore.ieee.org/document/7724420/
  • Lew, P., Olsina, L., & Zhang, L. (2010 , July). Quality, quality in use, actual usability and user experience as key drivers for web application evaluation. Proceedings of the International Conference on Web Engineering (pp. 218–232). Springer Berlin Heidelberg. doi:10.1007/978-3-642-13911-6_15
  • Lindgaard, G., Fernandes, G., Dudek, C., & Brown, J. (2006). Attention web designers: You have 50 milliseconds to make a good first impression! Behaviour & Information Technology, 25(2), 115–126. doi:10.1080/01449290500330448
  • Lindgaard, G., Dudek, C., Sen, D., Sumegi, L., & Noonan, P. (2011). An exploration of relations between visual appeal, trustworthiness and perceived usability of homepages. ACM Transactions on Computer-Human Interaction (TOCHI), 18(1), 1–30. doi:10.1145/1959022.1959023
  • McLean, G. & Wilson, A. (2016). Evolving the online customer experience… is there a role for online customer support? Computers in Human Behavior, 60, 602–610. doi:10.1016/j.chb.2016.02.084
  • Niranjanamurthy, M. & Chahar, D. D. (2013). The study of e-commerce security issues and solutions. International Journal of Advanced Research in Computer and Communication Engineering, 2(7), 1–12. URL: https://ijarcce.com/wp-content/uploads/2012/03/69-o-Niranjanamurthy-The-study-of-E-Commerce-Security-Issues-and-Solutions.pdf
  • Olsina, L., Lew, P., Dieser, A., & Rivera, B. (2012). Updating quality models for evaluating new generation web applications. Journal of Web Engineering, 11(3), 209–246. URL: https://www.riverpublishers.com/journal/journal_articles/RP_Journal_1540-9589_1132.pdf
  • Palmer, J. W. (2002). Web site usability, design and performance metrics. Information Systems Research, 13(2), 151–167. doi:10.1287/isre.13.2.151.88
  • Patsoule, E. & Koutsabasis, P. (2014). Redesigning websites for older adults: a case study. Behaviour & Information Technology, 33(6), 561–573. doi:10.1080/0144929x.2013.810777
  • Sohaib, O., Hussain, W., & Badini, M. K. (2011). User experience (UX) and the Web accessibility standards. International Journal of Computer Science Issues, 8(3), 584–587. ijcsi.org down for maintenance since 2024.
  • Yusof, U. K., Khaw, L. K., Ch'ng, H. Y., & Neow, B. J. (2010 , June). Balancing between usability and aesthetics of web design. Proceedings of the 2010 International Symposium on Information Technology (pp. 1–6). IEEE. doi:10.1109/itsim.2010.5561310

Development of usable systems: usability, UX and methodology

Scientific articles on design, usability, UX

  • Baskinger, M. (2008 , March/April). Pencils before pixels: A primer in hand-generated sketching. Interactions, 15(2), 28–36. doi:10.1145/1340961.1340969
  • Bevan, N. (2001). International standards for HCI and usability. International Journal of Human-Computer Studies, 55(4), 533–552. doi:10.1006/ijhc.2001.0483
  • Bevan, N. (2008 , April). UX, usability and ISO standards. CHI 2008 Workshop on User Experience Evaluation Methods in Product Development (pp. 1–5). Informal workshop paper with no official proceedings archive online.
  • Bevan, N. (2008 , June). Classifying and selecting UX and usability measures. International Workshop on Meaningful Measures: Valid Useful User Experience Measurement (pp. 13–18). Informal workshop paper with no official proceedings archive online.
  • Bevan, N. (2009). International standards for usability should be more widely used. Journal of Usability Studies, 4(3), 106–113. URL: https://uxpajournal.org/international-standards-for-usability-should-be-more-widely-used/
  • Bevan, N. (2009). Usability. Encyclopedia of Database Systems (pp. 3247–3251). Springer US. doi:10.1007/978-0-387-39940-9_441
  • Bevan, N. (2009 , August). What is the difference between the purpose of usability and user experience evaluation methods. Proceedings of the Workshop UXEM (pp. 1–4). Informal workshop paper with no official proceedings archive online.
  • Bevan, N. (2009 , July). Extending quality in use to provide a framework for usability measurement. International Conference on Human Centered Design (pp. 13–22). Springer Berlin Heidelberg. doi:10.1007/978-3-642-02806-9_2
  • Bevan, N., Carter, J., & Harker, S. (2015 , August). ISO 9241-11 revised: What have we learnt about usability since 1998? International Conference on Human-Computer Interaction (pp. 143–151). Springer International Publishing. doi:10.1007/978-3-319-20901-2_13
  • Constantine, L. L. & Lockwood, L. A. (2002). Usage-centered engineering for web applications. IEEE Software, 19(2), 42–50. doi:10.1109/52.991331
  • Cruz, Y. P., Collazos, C. A., & Granollers, T. (2015 , September). The thin red line between usability and user experiences. Proceedings of the XVI International Conference on Human Computer Interaction (pp. 1–2). ACM. doi:10.1145/2829875.2829915
  • Hassenzahl, M. (2008 , September). User experience (UX): towards an experiential perspective on product quality. Proceedings of the 20th Conference on l'Interaction Homme-Machine (IHM) (pp. 11–15). ACM. doi:10.1145/1512714.1512717
  • Rettig, M. (1994). Prototyping for tiny fingers. Communications of the ACM, 37(4), 21–27. Denna artikel beskriver hur man bygger pappersprototyper. doi:10.1145/175276.175288
  • Masip, L., Martinie, C., Winckler, M., Palanque, P., Granollers, T., & Oliva, M. (2012 , October). A design process for exhibiting design choices and trade-offs in (potentially) conflicting user interface guidelines. International Conference on Human-Centred Software Engineering (pp. 53–71). Springer Berlin Heidelberg. doi:10.1007/978-3-642-34347-6_4
  • Mvungi, J. & Tossy, T. (2015). Usability evaluation methods and principles for the web. International Journal of Computer Science and Software Engineering, 4(7), 165–171. IJCSSE domain (ijcsse.org) hijacked by unrelated site.
  • Petrie, H. & Bevan, N. (2009). The evaluation of accessibility, usability and user experience. The Universal Access Handbook (pp. 10–20). CRC Press. doi:10.1201/9781420064995-c20
  • Shitkova, M., Holler, J., Heide, T., Clever, N., & Becker, J. (2015 , March). Towards usability guidelines for mobile websites and applications. Wirtschaftsinformatik (pp. 1603–1617). URL: https://aisel.aisnet.org/wi2015/107
  • Sohaib, O., Hussain, W., & Badini, M. K. (2011). User experience (UX) and the Web accessibility standards. International Journal of Computer Science Issues, 8(3), 584–587. ijcsi.org down for maintenance since 2024.
  • Williams, A. (2009 , October). User-centered design, activity-centered design, and goal-directed design: a review of three methods for designing web applications. Proceedings of the 27th ACM International Conference on Design of Communication (pp. 1–8). ACM. doi:10.1145/1621995.1621997

Scientific references on methodology and evaluations

  • Bangor, A., Kortum, P. T., & Miller, J. T. (2008). An empirical evaluation of the system usability scale. International Journal of Human-Computer Interaction, 24(6), 574–594. doi:10.1080/10447310802205776
  • Bevan, N. (2009 , August). What is the difference between the purpose of usability and user experience evaluation methods. Proceedings of the Workshop UXEM (pp. 1–4). Informal workshop paper with no official proceedings archive online.
  • Bevan, N. (2015 , April). How you could benefit from using ISO standards. Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems (pp. 2503–2504). ACM. doi:10.1145/2702613.2706685
  • Brooke, J. (1996). SUS – A quick and dirty usability scale. Usability Evaluation in Industry, 189(194), 4–7. doi:10.1201/9781498710411-35
  • Faulkner, L. (2003). Beyond the five-user assumption: Benefits of increased sample sizes in usability testing. Behavior Research Methods, Instruments, & Computers, 35(3), 379–383. doi:10.3758/bf03195514
  • Fernandez, A., Insfran, E., & Abrah\\textasciitilde ao, S. (2011). Usability evaluation methods for the web: A systematic mapping study. Information and Software Technology, 53(8), 789–817. doi:10.1016/j.infsof.2011.02.007
  • Ferré, X., Bevan, N., & Escobar, T. A. (2010 , October). UCD method selection with usability planner. Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries (pp. 829–830). ACM. doi:10.1145/1868914.1869041
  • Holzinger, A. (2005). Usability engineering methods for software developers. Communications of the ACM, 48(1), 71–74. doi:10.1145/1039539.1039541
  • Hvannberg, E. T., Law, E. L. C., & Lérusdóttir, M. K. (2007). Heuristic evaluation: Comparing ways of finding and reporting usability problems. Interacting with Computers, 19(2), 225–240. doi:10.1016/j.intcom.2006.10.001
  • Hwang, W. & Salvendy, G. (2010). Number of people required for usability evaluation: the 10±2 rule. Communications of the ACM, 53(5), 130–133. doi:10.1145/1735223.1735255
  • Lewis, J. R. (2002). Psychometric evaluation of the PSSUQ using data from five years of usability studies. International Journal of Human-Computer Interaction, 14(3–4), 463–488. doi:10.1080/10447318.2002.9669130
  • Maguire, M. (2001). Methods to support human-centred design. International Journal of Human-Computer Studies, 55(4), 587–634. doi:10.1006/ijhc.2001.0503

Web technologies

Flask modules and technical evaluation

Scrum

Agile methods

Scientific articles

  • Abrahamsson, P., Warsta, J., Siponen, M. T., & Ronkainen, J. (2003). New directions on agile methods: A comparative analysis. Proceedings of the 25th International Conference on Software Engineering (ICSE). IEEE. doi:10.1109/ICSE.2003.1201204
  • Armitage, J. (2004 , January). Are agile methods good for design? Interactions, 11(1), 14–23. doi:10.1145/962342.962352
  • Cervone, H. F. (2014). Improving strategic planning by adapting agile methods to the planning process. Journal of Library Administration, 54(2), 155–168. doi:10.1080/01930826.2014.903371
  • Ceschi, M., Sillitti, A., Succi, G., & De Panfilis, S. (2005). Project management in plan-based and agile companies. IEEE Software, 22(3), 21–27. doi:10.1109/ms.2005.75
  • Conboy, K. & Fitzgerald, B. (2004 , November). Toward a conceptual framework of agile methods: A study of agility in different disciplines. Proceedings of the Workshop on Interdisciplinary Studies in Software Engineering and Research (WISER'04). doi:10.1145/1029997.1030005
  • Dorairaj, S., Noble, J., & Malik, P. (2012). Understanding team dynamics in distributed agile software development. Agile Processes in Software Engineering and Extreme Programming (pp. 47–61). doi:10.1007/978-3-642-30350-0_4
  • Kim, M., Zimmermann, T., & Nagappan, N. (2014). An empirical study of refactoring challenges and benefits at Microsoft. IEEE Transactions on Software Engineering, 40(7), 633–649. doi:10.1109/tse.2014.2318734
  • De Lucia, A. & Qusef, A. (2010). Requirements engineering in agile software development. Journal of Emerging Technologies in Web Intelligence, 2(3), 212–220. doi:10.4304/jetwi.2.3.212-220
  • Paetsch, F., Eberlein, A., & Maurer, F. (2003 , June). Requirements engineering and agile software development. Proceedings of the 12th IEEE International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises (pp. 308–313). IEEE. doi:10.1109/enabl.2003.1231428
  • Stella, M., Biscione, F., & Garzuoli, M. (2016). Pair programming and other agile techniques: An overview and a hands-on experience. Proceedings of the 4th International Conference in Software Engineering for Defence Applications (SEDA) (pp. 87–101). Springer International Publishing. doi:10.1007/978-3-319-27896-4_8
  • Tsompanoudi, D., Satratzemi, M., & Xinogalos, S. (2016). Evaluating the effects of scripted distributed pair programming on student performance and participation. IEEE Transactions on Education, 59(1), 24–31. doi:10.1109/te.2015.2419192

Team

  • Alzoubi, Y. I., Gill, A. Q., & Al-Ani, A. (2016). Empirical studies of geographically distributed agile development communication challenges: A systematic review. Information & Management, 53(1), 22–37. doi:10.1016/j.im.2015.08.003
  • Carton, A. M. & Cummings, J. N. (2012). A theory of subgroups in work teams. Academy of Management Review, 37(3), 441–470. doi:10.5465/amr.2009.0322
  • Hinds, P. J. & Mortensen, M. (2005). Understanding conflict in geographically distributed teams: The moderating effects of shared identity, shared context, and spontaneous communication. Organization Science, 16(3), 290–307. doi:10.1287/orsc.1050.0122
  • Koehne, B., Shih, P. C., & Olson, J. S. (2012 , February). Remote and alone: coping with being the remote member on the team. Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work (CSCW) (pp. 1257–1266). ACM. doi:10.1145/2145204.2145393
  • Martins, L. L., Gilson, L. L., & Maynard, M. T. (2004). Virtual teams: What do we know and where do we go from here? Journal of Management, 30(6), 805–835. doi:10.1016/j.jm.2004.05.002
  • Matta, N. F. & Ashkenas, R. N. (2003). Why good projects fail anyway. Harvard Business Review, 81(9), 109–116. URL: https://hbr.org/2003/09/why-good-projects-fail-anyway
  • Mortensen, M. & Hinds, P. J. (2001). Conflict and shared identity in geographically distributed teams. International Journal of Conflict Management, 12(3), 212–238. doi:10.1108/eb022856
  • O'Leary, M. B. & Mortensen, M. (2010). Go (con)figure: Subgroups, imbalance, and isolates in geographically dispersed teams. Organization Science, 21(1), 115–131. doi:10.1287/orsc.1090.0434
  • Rico, R., Alcover, C. M., & Taberno, C. (2010). Efectividad de los equipos de trabajo, una revisión de la última década de investigación (1999-2009). Psychology in Spain, 26(1), 47–71. doi:10.5093/tr2010v26n1a4
  • Rico, R., Alcover, C. M., & Taberno, C. (2011). Work team effectiveness, a review of research from the last decade (1999-2009). Psychology in Spain, pp. 57–79. URL: https://www.researchgate.net/publication/317481985_Work_Team_Effectiveness_a_Review_of_Research_over_the_last_Decade_1999-2009
  • Tsompanoudi, D., Satratzemi, M., & Xinogalos, S. (2016). Evaluating the effects of scripted distributed pair programming on student performance and participation. IEEE Transactions on Education, 59(1), 24–31. doi:10.1109/te.2015.2419192
  • Wheelan, S. A., Davidson, B., & Tilin, F. (2003). Group development across time: Reality or illusion? Small Group Research, 34(2), 223–245. doi:10.1177/1046496403251608
  • Wheelan, S. A. (2009). Group size, group development, and group productivity. Small Group Research, 40(2), 247–262. doi:10.1177/1046496408328703
  • Wheelan, S. A. (2012). Creating Effective Teams: A Guide for Members and Leaders. SAGE Publications.

NABC and Pitch

E-commerce and marketing

  • Brettel, M., Reich, J. C., Gavilanes, J. M., & Flatten, T. C. (2015). What drives advertising success on Facebook? An advertising-effectiveness model. Journal of Advertising Research, 55(2), 162–175. doi:10.2501/jar-55-2-162-175
  • Duc, A. N. & Abrahamsson, P. (2016 , May). Minimum viable product or multiple facet product? The role of MVP in software startups. International Conference on Agile Software Development (pp. 118–130). Springer International Publishing. doi:10.1007/978-3-319-33515-5_10
  • Gvili, Y. & Levy, S. (2016). Antecedents of attitudes toward eWOM communication: Differences across channels. Internet Research, 26(5), 1030–1051. doi:10.1108/intr-08-2014-0201
  • Jaring, P., Bäck, A., Komssi, M., & Käki, J. (2015). Using Twitter in the acceleration of marketing new products and services. Journal of Innovation Management, 3(3), 35–56. doi:10.24840/2183-0606_003.003_0005
  • Khan, I., Rahman, Z., & Fatma, M. (2016). The concept of online corporate brand experience: an empirical assessment. Marketing Intelligence & Planning, 34(5), 711–730. doi:10.1108/mip-01-2016-0007
  • Levy, S. & Gvili, Y. (2015). How credible is e-word of mouth across digital-marketing channels? Journal of Advertising Research, 55(1), 95–109. doi:10.2501/jar-55-1-095-109
  • Marinova, A., Murphy, J., & Massey, B. L. (2002). Permission e-mail marketing as a means of targeted promotion. The Cornell Hotel and Restaurant Administration Quarterly, 43(1), 61–69. doi:10.1177/0010880402431006
  • Reimers, V., Chao, C. W., & Gorman, S. (2016). Permission email marketing and its influence on online shopping. Asia Pacific Journal of Marketing and Logistics, 28(2), 308–322. doi:10.1108/apjml-03-2015-0037
  • Skiera, B. (2016). Data, data and even more data: Harvesting insights from the data jungle. GfK Marketing Intelligence Review, 8(2), 10–17. doi:10.1515/gfkmir-2016-0010
  • Yoon, D. & Youn, S. (2016). Brand experience on the website: its mediating role between perceived interactivity and relationship quality. Journal of Interactive Advertising, 16(1), 1–15. doi:10.1080/15252019.2015.1136249
  • Yuki, T. (2015). What makes brands' social content shareable on Facebook? Journal of Advertising Research, 55(4), 458–470. doi:10.2501/jar-2015-026

Other

Metod

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  • Arvola, M., Lundberg, J., & Holmlid, S. (2010 , October). Analysis of precedent designs: Competitive analysis meets genre analysis. Proceedings of the 6th Nordic Conference on Human-Computer Interaction (NordiCHI 2010) (pp. 23–31). ACM Press. Om konkurrentanalys. URL: http://www.ida.liu.se/\%7Ematar/genre-nordichi2010-final.pdf, doi:10.1145/1868914.1868922
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Last updated: 2026-02-27