## Support and Tutoring We help with tricky problems and provide tutoring, but this is an A-level course and you are responsible for solving common **programming** problems and performing proper debugging. **Learning** how your frameworks actually **work is up** to you; this is a prerequisite of the course. Also, there are a lot of technical possibilities that are outside of the scope of the course, such as containers and virtual servers, AI and online services, and very specific web server backends or front ends. We will help when we can, but you may be on your own in those areas. ### When requesting our help *The overwhelming majority of research on higher education shows that active student learning is what leads to quality in education. This means that we must enable and require students to take the driving seat in solving problems, which is also a strategic decision LiU has taken on how education is supposed to be handled. This aligns with the needs of the industry—students able to solve technical problems on their own using available information resources such as Google, searching Stack Overflow-type services, and using LLMs to learn and become capable.* For questions, we use a specific *gitlab.liu.se* issue tracking *repo*. (Make your question confidential if you don't want to share it publicly.) This allows several persons to service your request with a response. **Thus, we do not answer emails!** Also, we do not answer issues on your own project issue tracker - we would be flooded with notifications from your team's internal tracking if we did. #### The help follows this pattern: * Students submit an issue on the [TDDD27_help](https://gitlab.liu.se/eribe22/tddd27_help/-/issues/new) repo. * Expect answers provided within 24 - 48 hours (except during weekends), **not before** that. * If a question cannot be resolved there, a Teams meeting can be set up. * Read old issues for a quick answer! * Questions sent via email will not be answered, and/or the **response** may be much later.