Goals of the Workshop
This one-day workshop will focus
on the kind of knowledge gained through the experience of developing robust and
user-friendly speech-based interfaces, which rarely finds its way to journal
and conference publications. We want the participants to bring to the table one
or more of their "tricks of the trade" – a technique that worked well in
increasing the interactional robustness of their system.
What we hope will emerge from the workshop is not only a
list of 'this works' and 'this doesn't work', but also qualifications of these
statements with respect to different conditions.
Among the issues the workshop will take on are:
Regarding the CHI 2002 theme of "Changing the World,
Changing Ourselves," the development of truly intuitive natural language
interfaces has the potential to fundamentally change the way we work. While it
seems unlikely that this would lead to changing the world, it certainly would
contribute to making computers more accessible by all through non-traditional
- What are the techniques that can be used to increase
robustness in speech-based interfaces? Do they apply if used in different
domains and different user groups?
- What are the dimensions for distinguishing between
different classes of speech-based interface types and user situations, and how
do these dimensions impact the techniques discussed?