Jönsson, A. (1991). A Natural Language Shell and Tools for Customizing the Dialogue in Natural Language Interfaces. Technical Report LiTH-IDA-R-91-10, Department of Computer and Information Science, Linköping University, Sweden. (bibtex),
Abstract: The language used in an interaction between a human and a computer depends on the application as well as the user. This paper describes a method for building domain specific natural language interfaces by updating knowledge bases for a domain independent natural language shell. The interface uses a uniform knowledge representation for linguistic, dialogue and domain knowledge. Further, it contains a dialogue manager which can be customized for different applications by changing or updating dialogue objects describing different interaction situations. Information about the interactions is gathered from experiments with a simulated human-computer interface, Wizard of Oz experiments. These are incorporated into the interface using a system which extracts information from a tagged corpus and inserts it into the knowledge bases. Information on all the different levels of an NLI can be extracted from the corpus in this way, but in this paper emphasis is laid on extracting and incorporating dialogue management information.
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