Jönsson, A. (1989). Application-Dependent Discourse Management for Natural Language Interfaces: An Empirical Investigation. Technical Report LiTH-IDA-R-89-34, Department of Computer and Information Science, Linköping University, Sweden. Also in Papers from the Seventh Scandinavian Conference of Computational Linguistics (Nordiska Datalingvistikdagarna), Reykjavik, Iceland, April, 1989. (bibtex),
Abstract: This paper presents results from a refined analysis of a series of Wizard of Oz-experiments with focus on discourse management. The study is part of a larger project aimed at designing a general natural language interface. It is argued that a natural language interface needs different referent resolution mechanisms for different combinations of background systems and scenarios. I present three mechanisms that can be used: proximity, object hierarchy and goal-directed control. Finally I suggest the use of a Natural Language Interface Management System (NLIMS) for customization of natural language interfaces to different applications.
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