A single product that brings true innovation to your business. Realize the possibilities. Deliver on your Moment of Service. IFS is on an incredible journey. Find out where we're going next and how we can help you. The addition of Axios Systems IT Service Management (ITSM) capabilities extends IFS’s leadership in Enterprise Service Management. IFS is on an incredible journey. Find out where we're going next and how we can help you. The addition of Axios Systems IT Service Management (ITSM) capabilities extends IFS’s leadership in Enterprise Service Management. IFS has been recognized as a top-rated vendor and distinguished by our customers as a Gartner Peer Insights Customers’ Choice for Cloud ERP Software through the Gartner Peer Insights platform. IFS placed in the Leaders Category based on deep EAM functionality covering the whole ... For the fifth consecutive time, Gartner has named IFS a Leader in the Magic Quadrant for ..

h4|Moment of Service IFS acquires Axios Systems Moment of Service IFS acquires Axios Systems Customer stories: IFS in the Cloud IFS a Gartner Peer Insights Customers’ Choice for Cloud ERP for Product-Centric Enterprises Power your pursuit
h5|IFS Recognized as a Leader in IDC MarketScape for SaaS and ... IFS a leader for the fifth consecutive time
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close IFS Cloud × Close
pa|A single product that brings true innovation to your business. Realize the possibilities. Deliver on your Moment of Service. IFS is on an incredible journey. Find out where we're going next and how we can help you. The addition of Axios Systems IT Service Management (ITSM) capabilities extends IFS’s leadership in Enterprise Service Management. IFS is on an incredible journey. Find out where we're going next and how we can help you. The addition of Axios Systems IT Service Management (ITSM) capabilities extends IFS’s leadership in Enterprise Service Management. IFS has been recognized as a top-rated vendor and distinguished by our customers as a Gartner Peer Insights Customers’ Choice for Cloud ERP Software through the Gartner Peer Insights platform. Moelven Industriers limträbolag vill jobba smartare, mer hållbart och i flera projekt ... For the fifth consecutive time, Gartner has named IFS a Leader in the Magic Quadrant for ..

h4|Moment of Service IFS acquires Axios Systems Moment of Service IFS acquires Axios Systems Customer stories: IFS in the Cloud IFS a Gartner Peer Insights Customers’ Choice for Cloud ERP for Product-Centric Enterprises Power your pursuit
h5|Moelvens limträproduktion digitaliseras med hjälp av IFS IFS a leader for the fifth consecutive time
sp|Toggle navigation Why IFS Cloud? By Capability By Category IFS Cloud × Close
pa|Whether you are implementing or upgrading, need support with your day-to-day operational management, or looking to deepen the business value derived from your investment, IFS can help you navigate your journey. IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered. IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered. Your password with IFS is set to expire on . Once it has expired you will need to by following the instructions below: Your password needs to be at least and must contain a combination of uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and characters (! @,#, etc). * Please note: once you have changed your password, you can not change it again for 24 hours. For further help, please visit our You must be a community member to access this resource, so please log in or create an account if you are unable to view the article

li|Go to ifs.com and locate the ‘Customer Portal’ page under the ‘Resources” tab. In the Customer Portal, click on the ‘Forgot your password?’ icon. Enter your ‘IFS Username’ when prompted and submit. A verification e-mail will then be sent to the email address registered to your account with a link to change the password (check your junk mail folder if you can’t locate the email in your main inbox). The link will be valid for one hour.
st|Tuesday, January 12th reset your password 12 characters long
h4|Access the IFS Portal Need help? Access the IFS Portal Need help? Your password will soon expire
sp|Toggle navigation Why IFS Cloud? By Capability By Category Partner with IFS to derive more business value Login to IFS Portal Get license key Register Non-disclosure agreement Forgot your password? Get license key Register Non-disclosure agreement Forgot your password? Login to IFS Portal × Close
Copyright© 1995 – 2020 Industrial and Financial Systems, IFS AB (publ), All rights reserved. Any person may however use, copy and distribute any document, provided that the document is only used for informational and non-commercial purposes. IFS and all IFS’ product names are trademarks of IFS. All other company and product names may be trademarks of their respective owners. The information published on this website may be out of date or include omissions, inaccuracies or other errors. IFS may make changes and additions to this website, including the description of any product or program, at any time without prior notice. IFS shall not be liable for any error or omission in, or any failure to update, such content and any decisions based on the content are the sole responsibility of the visitor. The information and graphics (content) published on this website do not constitute any contractual or other binding commitment on IFS or any member of its group, nor shall any such content be construed as an offer or other invitation to purchase or sell goods or services. All information on this website is provided as is without any representation or warranty of any kind, either express or implied including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement. Share This Page

li|Legal
h1|Legal
h2|Legal Notice
h3|Support Terms Privacy and Security IFS Product Terms Agreements
h4|Copyright Trademarks Disclaimer
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close × Close
pa|Whether you are implementing or upgrading, need support with your day-to-day operational management, or looking to deepen the business value derived from your investment, IFS can help you navigate your journey. IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered. IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered. Your password with IFS is set to expire on . Once it has expired you will need to by following the instructions below: Your password needs to be at least and must contain a combination of uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and characters (! @,#, etc). * Please note: once you have changed your password, you can not change it again for 24 hours. For further help, please visit our You must be a community member to access this resource, so please log in or create an account if you are unable to view the article

li|Go to ifs.com and locate the ‘Customer Portal’ page under the ‘Resources” tab. In the Customer Portal, click on the ‘Forgot your password?’ icon. Enter your ‘IFS Username’ when prompted and submit. A verification e-mail will then be sent to the email address registered to your account with a link to change the password (check your junk mail folder if you can’t locate the email in your main inbox). The link will be valid for one hour.
st|Tuesday, January 12th reset your password 12 characters long
h4|Access the IFS Portal Need help? Access the IFS Portal Need help? Your password will soon expire
sp|Toggle navigation Why IFS Cloud? By Capability By Category Partner with IFS to derive more business value Login to IFS Portal Get license key Register Non-disclosure agreement Forgot your password? Get license key Register Non-disclosure agreement Forgot your password? Login to IFS Portal × Close
pa|Copyright© 1995 – 2020 Industrial and Financial Systems, IFS AB (publ), All rights reserved. Any person may however use, copy and distribute any document, provided that the document is only used for informational and non-commercial purposes. IFS and all IFS’ product names are trademarks of IFS. All other company and product names may be trademarks of their respective owners. The information published on this website may be out of date or include omissions, inaccuracies or other errors. IFS may make changes and additions to this website, including the description of any product or program, at any time without prior notice. IFS shall not be liable for any error or omission in, or any failure to update, such content and any decisions based on the content are the sole responsibility of the visitor. The information and graphics (content) published on this website do not constitute any contractual or other binding commitment on IFS or any member of its group, nor shall any such content be construed as an offer or other invitation to purchase or sell goods or services. All information on this website is provided as is without any representation or warranty of any kind, either express or implied including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement. Share This Page

li|Legal
h1|Legal
h2|Legal Notice
h3|Support Terms Privacy and Security IFS Product Terms Agreements
h4|Copyright Trademarks Disclaimer
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close
Protecting the individual's privacy on the Internet is crucial to the future of Internet-based business. Industrial and Financial Systems, IFS Aktiebolag (Swedish company reg. no 556122-0996) Teknikringen 5, 581 15 Linköping, Sweden (“IFS”) is the data controller for the purposes of this privacy statement. IFS has created this privacy statement to demonstrate our firm commitment to the individual's right to privacy. This privacy statement outlines our practices for handling personal data on this website. The privacy statement covers this website and other sites that reference this privacy statement. Some IFS entities, programs and/or sites may have their own, possibly different, privacy statements. We encourage you to read the privacy statements of each of the IFS websites or program information you visit or review. Our privacy practices reflect current global principles and standards on handling personal data. We abide by the privacy laws in the countries where we do business. Our processing of your personal data is based on of the following legal basis which are described in this section. We process your personal data in order to be able to fulfil our agreement with you as a customer, for example in order for us to provide the service to you. Part of our processing of personal data is based on a so-called legitimate interest/balancing of interests. This applies to our processing of personal data in order to personalize your experience when visiting IFS websites or filling forms or downloading content. IFS interest for this processing is to manage, maintain and improve our business and offering to you. We process your personal data where consent is the lawful basis in order to be able to communicate with you. By using this website and our service, you allow us to collect and use the information as described here. If we decide to make changes to this privacy statement, we will post the changes on this site so that you will always know what information we collect and how we use it. From time to time, as may be required by law, we may also seek your explicit consent to process certain data and information collected on this website or volunteered by you. IFS collects many kinds of information to operate effectively and provide you with the best products, services and experiences we can. Some of this information you provide directly to us. Some of it we obtain by observing how you interact with our products and services. Some of it is available from other sources that we may combine with the data we collect directly. Regardless of the source, we believe it is important to treat that information with care and to help you maintain your privacy. Registration—When you sign up to use our sites or services you may be required to provide information and personal data about yourself, such as your name, title and company. Using our sites and services—We collect information that tells us how you interact with our services, including the browser you are using, your IP address, location, cookies or other unique IDs, the pages you visit and features you use. Data from other sources—We may obtain data and/or enrich data provided by you and/or by the use enrichment services or tools to update and expand our records, identify new customers and create more tailored content to provide services that may be of interest to you. In particular, we collect or purchase personal information from third-party providers business contact information, including mailing addresses, job titles, email addresses, phone numbers, social media profiles, LinkedIn URLs as well as additional information about you, such as demographic data. We use a number of methods and technologies to gather information about how you use our sites and services, including: Web forms, such as when you type information into a registration form or type a search query into a search box. Web logging, which enables us to collect the standard information your browser sends to every website you visit—such as your IP address, browser type and language, and the site you came from—as well as the pages you visit and the links you click while using our sites and services. IFS uses the information we collect to operate, improve, administer and personalize the website and services we offer. We will use such information only as described in this privacy statement and in the way we specify at the time of collection. Regarding IP addresses, generally, IFS will aggregate such data in an anonymous way and will not tie it to a particular individual. When you visit our site, we recognize only your host name. IFS will only gather information related to your visit to the IFS site. We do not track or collect personal data from your visits to companies or entities outside the IFS Group of companies. Information collected through one IFS service may be combined with information collected through other IFS services to give you a more consistent and personalized experience in your interactions with us. We may also supplement or enrich this with information from other companies. For example, we may use services from other companies to help us personalize the form-fill feature when downloading IFS content and/or derive a general geographic area based on your IP address to customize certain services to your geographic area. We may also use the information to communicate with you if we have a lawful basis to do so. We communicate for example by sending e-mails or postal mail where we have a lawful to do so. Most IFS websites use "cookies," which are small text files placed on your hard disk by a web server. We use cookies to remember the settings made by each visitor, such as choice of country, and thereby offer personalized features. This helps us to register the traffic flow on the website and provides us with statistics and information on how many visitors we have on our website, the time the visitors spend on our website, the visitors’ origin and domain and what operative system, such as Windows, and browser they use. We also use cookies to trace downloads you make, to facilitate your subsequent downloads and provide us with information about your downloads. To sum up, using cookies enables us to improve the service and function of our website for your benefit. Cookies contain text that can be read by a web server in the domain that issued the cookie to you. That text often consists of a string of numbers and letters that uniquely identifies your computer, but may contain other information as well. Here is an example of the text stored in a cookie that IFS might place on your hard disk when you visit one of our websites: E3732CA7E319442F97EA48A170C99801. On this website we use cookies that are saved to the hard disk and therefore remain after the browser is closed, so called persistent cookies. We may also use so-called session cookies, which are cookies saved to the web browser that disappear when the browser is closed. Cookies cannot be used to run programs or deliver viruses to your computer. You can accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies. You must, however, allow cookies to be set to use all the functions on this website. Not allowing cookies will affect the possibility to conduct: Downloading gated assets, social sharing, personalization, watch and share videos. Storing your Preferences and Settings. If you enter your city or postal code to get local news or weather information on an IFS site, we may store that city or postal code in a cookie so that you will see the relevant local information when you return to the site. This can save you time by eliminating the need to repeatedly enter the same information every time you visit the site. Targeted Advertising. When we display online advertisements to you, we will place one or more persistent cookies on your device to recognize your device each time we display an ad to you. Because we serve advertisements on our own websites as well as those of our advertising and publisher partners, we are able to compile information over time about the types of pages, content and ads you or others who are using your computer visited or viewed. This information is used for many purposes; for example, it helps us ensure that you do not see the same advertisements over and over again. We also use this information to help select and display targeted advertisements that we believe may be of interest to you. Site Analytics. We may use cookies to count the number of unique visitors to a web page or service or to develop other aggregate statistics about the operations of our sites and services. Such analytics help us operate and improve the performance of these sites and services. The cookies we commonly use are listed in the following chart. If you visit one of our websites, the site may set some or all of the following cookies: For instructions on blocking or delete cookies please . Please be aware that if you choose to block cookies, you may not be able to sign in or use other interactive features of IFS sites and services that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected. Please be aware that if you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated. IFS web pages may contain electronic images known as web beacons—sometimes called single-pixel gifs—that may be used to help deliver cookies on our sites, let us count users who have visited those pages, and deliver co-branded services. We may include web beacons in our promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. We may also work with other companies that advertise on IFS sites to place web beacons on their sites or in their advertisements to let us develop statistics on how often clicking on an advertisement on a IFS site results in a purchase or other action on the advertiser's site. Finally, IFS sites may contain web beacons from third parties to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other website operations. These web beacons may allow the third parties to set or read a cookie on your computer. We prohibit third parties from using web beacons on our sites to collect or access your personal information. Nevertheless, you can opt out from data collection or use by these third-party analytics companies by clicking the links for the following analytics provider: Google Analytics (requires you to install a browser add-on) E-mail addresses and communication preferences If you choose to give us your e-mail address, we will communicate with you via e-mail. You can at any time. You can also stop the delivery of future promotional e-mail from IFS sites and services by following the specific instructions in the e-mail you receive. Depending on the respective service, you may also have the option of proactively making choices about the receipt of promotional e-mail, telephone calls, and postal mail for particular IFS sites or services. Except as described in this privacy statement, we will not disclose your personal data to a third party without your consent. As a global company, IFS operate a number of websites around the world. Any data and information that you volunteer or that is otherwise collected on one of our sites in any country may be sent electronically to a server for one of these sites in another country. We safeguard your privacy interests around the world by ensuring that the IFS sites adhere to our data protection principles described in this statement. Companies in the IFS Group may use the information internationally in connection with processing your inquiries and orders to help improve our products and services and for processing and storage or providing you with information on products and services that may be of interest to you. We may also share such information with business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support, or providing you with information on products and services that may be of interest to you. Such sharing may involve transfer to or access by a third party outside the European Union or the European Economic Area (EU/EEA). IFS will secure that appropriate safeguards are in place which provide adequate levels of protection of your personal data as required by applicable data protection laws. For example, this may include the use of intercompany or external data processing agreements based on EU approved Standard Contractual Clauses or EU-US Privacy Shield or such other mechanisms as have been recognized or approved by the relevant authorities from time to time. We may disclose personal data if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of an individual. We do not sell or rent your personal data to third parties for marketing purposes unless you have granted us permission to do so. While visiting IFS's website, you may be directed to content or functionality that is hosted by a third-party supplier, not on ifsworld.com. Most often, this is done to host special events, such as contests or seminars. When information is collected on behalf of IFS exclusively, the appropriate IFS entity's privacy statement will be referenced on the site and will govern how information is used. For other, non-IFS sites, the site-owner's privacy policy will be referenced. It is IFS's practice to require such suppliers and business partners to handle information in a manner consistent with IFS's privacy statement. IFS is committed to protecting the personal data you share with us. IFS uses a combination of industry-standard security technologies, procedures, and organizational measures to help protect your personal data from unauthorized access, use or disclosure. IFS supports online security using secure server technology because we want your data to be safe. There are state-of-the-art security arrangements and facilities on IFS sites to prevent abuse. This site may contain links to other sites. IFS is not responsible for the privacy practices or the content of other websites outside the IFS Group of companies. IFS will not retain your personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. IFS does not knowingly collect personal data from children under the age of 13. If we learn that we have collected personal data on a child under the age of 13, we will delete that data from our systems upon request. Included in the principles that we follow is your rights in relation to the personal data that we collect and use in accordance with this policy. You have a right to request that IFS change, rectify, complete, erase or restrict the processing of your personal data. For processing of personal data that is based on the legal basis consent or fulfilment of agreement you also have the right to data portability. You have a right to withdraw your consent (if our processing is based on consent) which however does not affect the lawfulness of the processing based on the consent before its withdrawal. We may continue processing your personal data based on other legal grounds, except for consent. You have the right to request access and further information concerning the processing of your information. You have the right to obtain a copy of the personal data that we process relating to you free of charge once (1) every calendar year. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs. To exercise your rights, or if you have any questions regarding our processing of your personal data, please contact us at the following address: or IFS World Operations AB, Teknikringen 5, 581 15 Linköping, Sweden. In your letter/email please state your full name and contact information. If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the . IFS is a business to business (“B2B”) service provider and does not intentionally interact with or collect information about individual consumers outside that context, both in online interactions (such as through our website) and offline interactions. Thus, references to you in this privacy statement only include individuals interacting with us in connection with our B2B functions, such as due diligence of another business, or providing or receiving goods or services to or from another business. Only consumers acting in such a B2B capacity are permitted to use our websites or provide information to us. IFS does not “sell” personal information as defined under the California Consumer Privacy Act. If you have questions regarding this privacy statement or if you wish to exercise your rights of access, rectification, erasure, restriction of processing, data portability, objection to automated decision-making please contact us via: or Privacy, IFS World Operations AB, Teknikringen 5, 581 15 Linköping, Sweden. In your letter/email please state your full name and contact information. You may also reach out to our Data Protection Officer (DPO) at . Share This Page If you choose to give us your e-mail address, we will communicate with you via e-mail. You can change your communication preferences at any time by using the following link: Subscribe to receive updates of proposed new or replacement sub-processors (aka IFS suppliers)

td|IFS_SITE_LANG IFS_SITE_TEXT IFS_Site IFS_Country Stores the country selection as selected by the user and redirects the visitor on any subsequent visits to the domain root (www.ifsworld.com). Stored for one year. utm_campaign utm_content utm_medium utm_source utm_term Stores attribution data about the referring campaign or source which led to your visit. IFS retrieves and then clears this data whenever a form is completed on our website, and stores these values in our Marketing Automation and CRM platforms for up to 2 years. This data is used for attribution modeling and to measure the efficacy of our campaigns. SC_ANALYTICS_SESSION_COOKIE SC_ANALYTICS_GLOBAL_COOKIE ASP.NET_SessionId Stores an anonymized, unique identifier that stitches together page impressions and sessions, providing information about how visitors use our site. We use the information to deliver personalized content to the user based on their historical subject interests. It also allows us to compile reports on page impressions and helps us to improve the site. The cookie is stored for up to 10 years. marketo dtCookie lpv5332 visitor_id5332 (this cookie can appear multiple times and be appended with different numeric values) Stores a unique identifier for your prospect record in Marketo, our Marketing Automation platform. This cookie is set by Marketo via a tracking beacon on our website and stitches together session information on how a visitor uses our website. These cookies are stored for up to 10 years. Marketo Munchkin (_mkto_trk) This cookie is set by Marketo. This allows a website to track visitor behavior on the sites on which the cookie is installed and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness. Tracking is performed anonymously until a user identifies himself by submitting a form. Cookie stored for 2 years. Marketo RTP These cookies are set by Marketo as part of its Web Personalization and ContentAIProducts. They deliver customized content and features based on user choices, past browsing, and inferred information. Cookie is stored for 2 years. mkto_opt_out Marketo, our Marketing Automation platform, uses this cookie to stay in compliance with the “Do Not Track” initiative. Stored for up to 10 years. _ga _gid These cookies are set by Google Analytics, a service we use to facilitate visitor and usage reporting. Stored for up to 2 years. _dc_gtm_UA-1662132-1 This cookie is set by Google Tag Manager, a service we use to inject tracking beacons from third parties and other miscellaneous code that is not served directly by our website servers. The cookie is stored for no more than 24 hours. gsScrollPos (this cookie can appear multiple times and be appended with different numeric values) Tracks how much of the page a visitor has scrolled through, providing us with an indication of how much page content has been read. This anonymous data is injected into Google Analytics as a custom event and is expressed as a percentage. The cookie value is stored indefinitely but wiped clean on each new page impression. bt2 di2 loc ssc sshs uid uvc vc These cookies are set by AddThis, a service we use to facilitate social sharing. The cookies are stored for up to 10 years. _distillery muxData These cookies are set by Wistia, a service we use to deliver videos across our website. The cookie is stored for up to 20 years. siteimproveses These cookies are set by SiteImprove, a web governance service we use to improve the overall quality and availability of our website. The cookie is stored indefinitely. _cfduid Cookies with this name are set by SiteImprove, Pingdom, and Feedrapp, services that we use to deliver site functionality and monitor the performance and availability of our website. The cookie is stored for up to one year. IDE This cookie is set by our advertising partner, DoubleClick, to collect anonymized data on which webpages you have visited. This data is used to deliver retargeting campaigns and other targeted advertising based on your historical interests. Data is stored for 2 years.
th|Cookie name Description
li|Privacy, Cookies & GDPR
h1|Privacy, Cookies & GDPR
h3|IFS.com Privacy Statement Global Privacy Fundamentals Legal Basis Information we Collect Technologies like Cookies and Web Beacons How and why we use your Personal Data Cookies and Similar Technologies Reasons we share your Personal Information Security of your Personal Data Links to Other Sites Data Retention Children's Privacy Your Rights California Consumer Privacy Act (CCPA) How to Contact Us Your communications preferences Subscribe for Sub-Processor Notifications
h4|What we collect How we collect: Our use of cookies Security We may use cookies for: How to control cookies Our use of web beacons
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close × Close
em|Revised and posted as of June 23, 2020.
pa|Protecting the individual's privacy on the Internet is crucial to the future of Internet-based business. Industrial and Financial Systems, IFS Aktiebolag (Swedish company reg. no 556122-0996) Teknikringen 5, 581 15 Linköping, Sweden (“IFS”) is the data controller for the purposes of this privacy statement. IFS has created this privacy statement to demonstrate our firm commitment to the individual's right to privacy. This privacy statement outlines our practices for handling personal data on this website. The privacy statement covers this website and other sites that reference this privacy statement. Some IFS entities, programs and/or sites may have their own, possibly different, privacy statements. We encourage you to read the privacy statements of each of the IFS websites or program information you visit or review. Our privacy practices reflect current global principles and standards on handling personal data. We abide by the privacy laws in the countries where we do business. Our processing of your personal data is based on of the following legal basis which are described in this section. We process your personal data in order to be able to fulfil our agreement with you as a customer, for example in order for us to provide the service to you. Part of our processing of personal data is based on a so-called legitimate interest/balancing of interests. This applies to our processing of personal data in order to personalize your experience when visiting IFS websites or filling forms or downloading content. IFS interest for this processing is to manage, maintain and improve our business and offering to you. We process your personal data where consent is the lawful basis in order to be able to communicate with you. By using this website and our service, you allow us to collect and use the information as described here. If we decide to make changes to this privacy statement, we will post the changes on this site so that you will always know what information we collect and how we use it. From time to time, as may be required by law, we may also seek your explicit consent to process certain data and information collected on this website or volunteered by you. IFS collects many kinds of information to operate effectively and provide you with the best products, services and experiences we can. Some of this information you provide directly to us. Some of it we obtain by observing how you interact with our products and services. Some of it is available from other sources that we may combine with the data we collect directly. Regardless of the source, we believe it is important to treat that information with care and to help you maintain your privacy. Registration—When you sign up to use our sites or services you may be required to provide information and personal data about yourself, such as your name, title and company. Using our sites and services—We collect information that tells us how you interact with our services, including the browser you are using, your IP address, location, cookies or other unique IDs, the pages you visit and features you use. Data from other sources—We may obtain data and/or enrich data provided by you and/or by the use enrichment services or tools to update and expand our records, identify new customers and create more tailored content to provide services that may be of interest to you. In particular, we collect or purchase personal information from third-party providers business contact information, including mailing addresses, job titles, email addresses, phone numbers, social media profiles, LinkedIn URLs as well as additional information about you, such as demographic data. We use a number of methods and technologies to gather information about how you use our sites and services, including: Web forms, such as when you type information into a registration form or type a search query into a search box. Web logging, which enables us to collect the standard information your browser sends to every website you visit—such as your IP address, browser type and language, and the site you came from—as well as the pages you visit and the links you click while using our sites and services. IFS uses the information we collect to operate, improve, administer and personalize the website and services we offer. We will use such information only as described in this privacy statement and in the way we specify at the time of collection. Regarding IP addresses, generally, IFS will aggregate such data in an anonymous way and will not tie it to a particular individual. When you visit our site, we recognize only your host name. IFS will only gather information related to your visit to the IFS site. We do not track or collect personal data from your visits to companies or entities outside the IFS Group of companies. Information collected through one IFS service may be combined with information collected through other IFS services to give you a more consistent and personalized experience in your interactions with us. We may also supplement or enrich this with information from other companies. For example, we may use services from other companies to help us personalize the form-fill feature when downloading IFS content and/or derive a general geographic area based on your IP address to customize certain services to your geographic area. We may also use the information to communicate with you if we have a lawful basis to do so. We communicate for example by sending e-mails or postal mail where we have a lawful to do so. Most IFS websites use "cookies," which are small text files placed on your hard disk by a web server. We use cookies to remember the settings made by each visitor, such as choice of country, and thereby offer personalized features. This helps us to register the traffic flow on the website and provides us with statistics and information on how many visitors we have on our website, the time the visitors spend on our website, the visitors’ origin and domain and what operative system, such as Windows, and browser they use. We also use cookies to trace downloads you make, to facilitate your subsequent downloads and provide us with information about your downloads. To sum up, using cookies enables us to improve the service and function of our website for your benefit. Cookies contain text that can be read by a web server in the domain that issued the cookie to you. That text often consists of a string of numbers and letters that uniquely identifies your computer, but may contain other information as well. Here is an example of the text stored in a cookie that IFS might place on your hard disk when you visit one of our websites: E3732CA7E319442F97EA48A170C99801. On this website we use cookies that are saved to the hard disk and therefore remain after the browser is closed, so called persistent cookies. We may also use so-called session cookies, which are cookies saved to the web browser that disappear when the browser is closed. Cookies cannot be used to run programs or deliver viruses to your computer. You can accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies. You must, however, allow cookies to be set to use all the functions on this website. Not allowing cookies will affect the possibility to conduct: Downloading gated assets, social sharing, personalization, watch and share videos. Storing your Preferences and Settings. If you enter your city or postal code to get local news or weather information on an IFS site, we may store that city or postal code in a cookie so that you will see the relevant local information when you return to the site. This can save you time by eliminating the need to repeatedly enter the same information every time you visit the site. Targeted Advertising. When we display online advertisements to you, we will place one or more persistent cookies on your device to recognize your device each time we display an ad to you. Because we serve advertisements on our own websites as well as those of our advertising and publisher partners, we are able to compile information over time about the types of pages, content and ads you or others who are using your computer visited or viewed. This information is used for many purposes; for example, it helps us ensure that you do not see the same advertisements over and over again. We also use this information to help select and display targeted advertisements that we believe may be of interest to you. Site Analytics. We may use cookies to count the number of unique visitors to a web page or service or to develop other aggregate statistics about the operations of our sites and services. Such analytics help us operate and improve the performance of these sites and services. The cookies we commonly use are listed in the following chart. If you visit one of our websites, the site may set some or all of the following cookies: For instructions on blocking or delete cookies please . Please be aware that if you choose to block cookies, you may not be able to sign in or use other interactive features of IFS sites and services that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected. Please be aware that if you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated. IFS web pages may contain electronic images known as web beacons—sometimes called single-pixel gifs—that may be used to help deliver cookies on our sites, let us count users who have visited those pages, and deliver co-branded services. We may include web beacons in our promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. We may also work with other companies that advertise on IFS sites to place web beacons on their sites or in their advertisements to let us develop statistics on how often clicking on an advertisement on a IFS site results in a purchase or other action on the advertiser's site. Finally, IFS sites may contain web beacons from third parties to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other website operations. These web beacons may allow the third parties to set or read a cookie on your computer. We prohibit third parties from using web beacons on our sites to collect or access your personal information. Nevertheless, you can opt out from data collection or use by these third-party analytics companies by clicking the links for the following analytics provider: Google Analytics (requires you to install a browser add-on) E-mail addresses and communication preferences If you choose to give us your e-mail address, we will communicate with you via e-mail. You can at any time. You can also stop the delivery of future promotional e-mail from IFS sites and services by following the specific instructions in the e-mail you receive. Depending on the respective service, you may also have the option of proactively making choices about the receipt of promotional e-mail, telephone calls, and postal mail for particular IFS sites or services. Except as described in this privacy statement, we will not disclose your personal data to a third party without your consent. As a global company, IFS operate a number of websites around the world. Any data and information that you volunteer or that is otherwise collected on one of our sites in any country may be sent electronically to a server for one of these sites in another country. We safeguard your privacy interests around the world by ensuring that the IFS sites adhere to our data protection principles described in this statement. Companies in the IFS Group may use the information internationally in connection with processing your inquiries and orders to help improve our products and services and for processing and storage or providing you with information on products and services that may be of interest to you. We may also share such information with business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support, or providing you with information on products and services that may be of interest to you. Such sharing may involve transfer to or access by a third party outside the European Union or the European Economic Area (EU/EEA). IFS will secure that appropriate safeguards are in place which provide adequate levels of protection of your personal data as required by applicable data protection laws. For example, this may include the use of intercompany or external data processing agreements based on EU approved Standard Contractual Clauses or EU-US Privacy Shield or such other mechanisms as have been recognized or approved by the relevant authorities from time to time. We may disclose personal data if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of an individual. We do not sell or rent your personal data to third parties for marketing purposes unless you have granted us permission to do so. While visiting IFS's website, you may be directed to content or functionality that is hosted by a third-party supplier, not on ifsworld.com. Most often, this is done to host special events, such as contests or seminars. When information is collected on behalf of IFS exclusively, the appropriate IFS entity's privacy statement will be referenced on the site and will govern how information is used. For other, non-IFS sites, the site-owner's privacy policy will be referenced. It is IFS's practice to require such suppliers and business partners to handle information in a manner consistent with IFS's privacy statement. IFS is committed to protecting the personal data you share with us. IFS uses a combination of industry-standard security technologies, procedures, and organizational measures to help protect your personal data from unauthorized access, use or disclosure. IFS supports online security using secure server technology because we want your data to be safe. There are state-of-the-art security arrangements and facilities on IFS sites to prevent abuse. This site may contain links to other sites. IFS is not responsible for the privacy practices or the content of other websites outside the IFS Group of companies. IFS will not retain your personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. IFS does not knowingly collect personal data from children under the age of 13. If we learn that we have collected personal data on a child under the age of 13, we will delete that data from our systems upon request. Included in the principles that we follow is your rights in relation to the personal data that we collect and use in accordance with this policy. You have a right to request that IFS change, rectify, complete, erase or restrict the processing of your personal data. For processing of personal data that is based on the legal basis consent or fulfilment of agreement you also have the right to data portability. You have a right to withdraw your consent (if our processing is based on consent) which however does not affect the lawfulness of the processing based on the consent before its withdrawal. We may continue processing your personal data based on other legal grounds, except for consent. You have the right to request access and further information concerning the processing of your information. You have the right to obtain a copy of the personal data that we process relating to you free of charge once (1) every calendar year. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs. To exercise your rights, or if you have any questions regarding our processing of your personal data, please contact us at the following address: or IFS World Operations AB, Teknikringen 5, 581 15 Linköping, Sweden. In your letter/email please state your full name and contact information. If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the . IFS is a business to business (“B2B”) service provider and does not intentionally interact with or collect information about individual consumers outside that context, both in online interactions (such as through our website) and offline interactions. Thus, references to you in this privacy statement only include individuals interacting with us in connection with our B2B functions, such as due diligence of another business, or providing or receiving goods or services to or from another business. Only consumers acting in such a B2B capacity are permitted to use our websites or provide information to us. IFS does not “sell” personal information as defined under the California Consumer Privacy Act. If you have questions regarding this privacy statement or if you wish to exercise your rights of access, rectification, erasure, restriction of processing, data portability, objection to automated decision-making please contact us via: or Privacy, IFS World Operations AB, Teknikringen 5, 581 15 Linköping, Sweden. In your letter/email please state your full name and contact information. You may also reach out to our Data Protection Officer (DPO) at . Share This Page If you choose to give us your e-mail address, we will communicate with you via e-mail. You can change your communication preferences at any time by using the following link: Subscribe to receive updates of proposed new or replacement sub-processors (aka IFS suppliers)

td|IFS_SITE_LANG IFS_SITE_TEXT IFS_Site IFS_Country Stores the country selection as selected by the user and redirects the visitor on any subsequent visits to the domain root (www.ifsworld.com). Stored for one year. utm_campaign utm_content utm_medium utm_source utm_term Stores attribution data about the referring campaign or source which led to your visit. IFS retrieves and then clears this data whenever a form is completed on our website, and stores these values in our Marketing Automation and CRM platforms for up to 2 years. This data is used for attribution modeling and to measure the efficacy of our campaigns. SC_ANALYTICS_SESSION_COOKIE SC_ANALYTICS_GLOBAL_COOKIE ASP.NET_SessionId Stores an anonymized, unique identifier that stitches together page impressions and sessions, providing information about how visitors use our site. We use the information to deliver personalized content to the user based on their historical subject interests. It also allows us to compile reports on page impressions and helps us to improve the site. The cookie is stored for up to 10 years. marketo dtCookie lpv5332 visitor_id5332 (this cookie can appear multiple times and be appended with different numeric values) Stores a unique identifier for your prospect record in Marketo, our Marketing Automation platform. This cookie is set by Marketo via a tracking beacon on our website and stitches together session information on how a visitor uses our website. These cookies are stored for up to 10 years. Marketo Munchkin (_mkto_trk) This cookie is set by Marketo. This allows a website to track visitor behavior on the sites on which the cookie is installed and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness. Tracking is performed anonymously until a user identifies himself by submitting a form. Cookie stored for 2 years. Marketo RTP These cookies are set by Marketo as part of its Web Personalization and ContentAIProducts. They deliver customized content and features based on user choices, past browsing, and inferred information. Cookie is stored for 2 years. mkto_opt_out Marketo, our Marketing Automation platform, uses this cookie to stay in compliance with the “Do Not Track” initiative. Stored for up to 10 years. _ga _gid These cookies are set by Google Analytics, a service we use to facilitate visitor and usage reporting. Stored for up to 2 years. _dc_gtm_UA-1662132-1 This cookie is set by Google Tag Manager, a service we use to inject tracking beacons from third parties and other miscellaneous code that is not served directly by our website servers. The cookie is stored for no more than 24 hours. gsScrollPos (this cookie can appear multiple times and be appended with different numeric values) Tracks how much of the page a visitor has scrolled through, providing us with an indication of how much page content has been read. This anonymous data is injected into Google Analytics as a custom event and is expressed as a percentage. The cookie value is stored indefinitely but wiped clean on each new page impression. bt2 di2 loc ssc sshs uid uvc vc These cookies are set by AddThis, a service we use to facilitate social sharing. The cookies are stored for up to 10 years. _distillery muxData These cookies are set by Wistia, a service we use to deliver videos across our website. The cookie is stored for up to 20 years. siteimproveses These cookies are set by SiteImprove, a web governance service we use to improve the overall quality and availability of our website. The cookie is stored indefinitely. _cfduid Cookies with this name are set by SiteImprove, Pingdom, and Feedrapp, services that we use to deliver site functionality and monitor the performance and availability of our website. The cookie is stored for up to one year. IDE This cookie is set by our advertising partner, DoubleClick, to collect anonymized data on which webpages you have visited. This data is used to deliver retargeting campaigns and other targeted advertising based on your historical interests. Data is stored for 2 years.
th|Cookie name Description
li|Privacy, Cookies & GDPR
h1|Privacy, Cookies & GDPR
h3|IFS.com Privacy Statement Global Privacy Fundamentals Legal Basis Information we Collect Technologies like Cookies and Web Beacons How and why we use your Personal Data Cookies and Similar Technologies Reasons we share your Personal Information Security of your Personal Data Links to Other Sites Data Retention Children's Privacy Your Rights California Consumer Privacy Act (CCPA) How to Contact Us Your communications preferences Subscribe for Sub-Processor Notifications
h4|What we collect How we collect: Our use of cookies Security We may use cookies for: How to control cookies Our use of web beacons
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close
em|Revised and posted as of June 23, 2020.
Success in today’s business landscape requires flexibility, control and insight to meet rapidly changing market needs. Time is a vital commodity and always in short supply. Without the ability to make real-time strategic and operational decisions, companies miss a huge competitive opportunity. Spanning enterprise resource planning (ERP), enterprise asset management (EAM) and service management, IFS software gives you the transparency, agility, and power to manage enterprise-wide operational excellence. With flexible components and deep functionality, you have the time to adjust strategies, enhance planning, improve functionality, and increase performance. IFS ERP solutions enable you to fully realize the opportunities offered by a fast-paced, digital, service-driven world. IFS helps you deliver more individualized offerings, providing best-in-class functionality including discrete, process and multi-mode manufacturing, as well as complex project and service management, across a wide range of industries. Our EAM solution offers comprehensive functionality to manage your entire asset lifecycle. Whether planning and designing, operating and maintaining, or decommissioning assets, IFS helps you maximize value from cradle-to-grave on a global scale. IFS Service Management offers the most complete, connected service lifecycle management solution in the market - whether you are providing service in the field, in a plant, or at a customer’s home or office. Our offering includes a market-leading field service management (FSM) solution. IFS Applications is a single, agile, application suite that delivers a robust, holistic, and integrated solution combining industry-leading ERP, EAM, service management and supply chain management for the most demanding global businesses. IFS Maintenix is a best-of-breed aviation maintenance management software solution specifically designed to help aviation maintenance organizations maximize the revenue potential of their assets through standard, lean, and predictable maintenance. IFS EOI offers customers a range of tools to deliver insight, understand enterprise performance, and enable better decision-making. IFS EOI provides a full 360-degree, enterprise wide, top down perspective of process execution to accelerate the realization of business strategies. IFS Labs is where we look beyond today’s expectations of enterprise software. Here we explore the potential of emerging and consumer technologies, digital trends and innovative solutions for a wide range of industries. IFS Labs is our door into the future

li|Solutions
h1|Enterprise Solutions for Global Business Operations
h2|Anticipate change. Reduce costs. Increase performance.
h4|Enterprise Resource Planning Enterprise Asset Management Service Management IFS Applications IFS Maintenix Enterprise Operational Intelligence IFS Labs
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Enterprise Resource Planning Enterprise Asset Management Service Management IFS Applications IFS Maintenix Enterprise Operational Intelligence IFS Labs × Close
IFS has extensive knowledge of the industries it operates in, being independently recognized as a leading, global supplier of enterprise software both in the cloud and on premise. Our industry experts are committed to ensuring the future success of our customers by providing best-in-class solutions and industry expertise to prepare them for what's next. IFS is a leading software vendor to the A&D sector globally. We provide full-spectrum enterprise, project & program-centric manufacturing software to tier 1, 2 and 3 manufacturers & vendors serving the A&D sector. IFS for Asset intensive industries is a cohesive solution combining project management & resource optimization capabilities with asset management excellence and a full enterprise backbone. Is your organization involved in delivering projects to design, build or refurbish? Does your organization dispose of assets, or is involved in providing maintenance or facilities management services on assets? Or are you involved in both the build and maintain stages of an asset’s life? IFS is a specialist in both Project and Asset Lifecycle management. Become a smart factory with the IFS cloud manufacturing solution. Digitally transform your business with a tailored, award winning, cloud solution built for the future. Real-time visibility and control of activities must be the focus of an enterprise software solution for Service Providers, regardless of whether work is performed on linear assets, at a customer site, in a depot or in an industrial facility

li|Industries
h1|Industry tailored solutions
h2|IFS industry solutions provide flexible yet focused capabilities tailored toward supporting businesses with their challenges.
h3|Industries Overview
h4|Aerospace & Defense Telecommunications, Energy, Utilities & Resources Engineering, Construction & Infrastructure Manufacturing Service Industries
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Aerospace & Defense Telecommunications, Energy, Utilities & Resources Engineering, Construction & Infrastructure Manufacturing Service Industries × Close
pa|IFS has extensive knowledge of the industries it operates in, being independently recognized as a leading, global supplier of enterprise software both in the cloud and on premise. Our industry experts are committed to ensuring the future success of our customers by providing best-in-class solutions and industry expertise to prepare them for what's next. IFS is a leading software vendor to the A&D sector globally. We provide full-spectrum enterprise, project & program-centric manufacturing software to tier 1, 2 and 3 manufacturers & vendors serving the A&D sector. IFS for Asset intensive industries is a cohesive solution combining project management & resource optimization capabilities with asset management excellence and a full enterprise backbone. Is your organization involved in delivering projects to design, build or refurbish? Does your organization dispose of assets, or is involved in providing maintenance or facilities management services on assets? Or are you involved in both the build and maintain stages of an asset’s life? IFS is a specialist in both Project and Asset Lifecycle management. Become a smart factory with the IFS cloud manufacturing solution. Digitally transform your business with a tailored, award winning, cloud solution built for the future. Real-time visibility and control of activities must be the focus of an enterprise software solution for Service Providers, regardless of whether work is performed on linear assets, at a customer site, in a depot or in an industrial facility

li|Industries
h1|Industry tailored solutions
h2|IFS industry solutions provide flexible yet focused capabilities tailored toward supporting businesses with their challenges.
h3|Industries Overview
h4|Aerospace & Defense Telecommunications, Energy, Utilities & Resources Engineering, Construction & Infrastructure Manufacturing Service Industries
sp|Toggle navigation Why IFS Cloud? By Capability By Category Aerospace & Defense Telecommunications, Energy, Utilities & Resources Engineering, Construction & Infrastructure Manufacturing Service Industries × Close
pa|By integrating IFS Applications with our IoT platform we can analyze our data, integrate the data into our ecosystem and visualize what we’re doing with that data by combining it with other sources. We have a completely different dialog with our customers, we can analyze our own field technician services and approach the marketplace in a completely different way. To ... Every transaction that happens in NetOnNet goes through IFS Applications and everyone at NetOnNet uses it. IFS Applications is absolutely vital to NetOnNet’s future. There are a lot of challenges within the industry, but I feel that with IFS we are very well prepared to meet those challenges and for me, personally, I’m very excited to be part of that journey. Learn more about Chief Industries’ experience ... One of the things that’s special about IFS is the personal connection. IFS isn’t just a product to us it’s the people at IFS that make it a great solution. By choosing IFS ... IFS is King in the business and everything evolves around it. As we progress as a business and we start new factories, new ventures, IFS is the system that we implement. Heaven Hill Distilleries, Inc., of Bardstown, Kentucky, is the largest independent, family-owned marketer and producer of distilled ... Stadium is a Swedish sport retailer with more than 100 stores in Sweden, Denmark, and Finland. Its vision is to inspire people to lead a fun, active and ... NEC Public Business provides safe, secure and efficient solutions for domestic and foreign governments, public & financial institutions, and ... The Torresol Energy Co. develops,constructs, operates and maintains large concentrated solar power plants. Kitron is one of the leading companies in Scandinavia specializing in the contract manufacturing of goods with electronics content. The company’s ..
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li|Customers Future-proof solution User friendliness minimizes training requirements Automated messaging speeds up process and reduces errors
sm|CEO, Anticimex CIO, NetOnNet Jay Gnuse Head of Business Systems and Processes, Volac
st|Jussi Ylinen Markus Anderson Information Technology Director, Chief Industries Mark Large About Heaven Hill Distilleries About Stadium About NEC Public Business About Torresol Energy Co. About Kitron Older versions of Internet Explorer may not display items on this page correctly
h1|Our Customer Success Stories
h2|Anticimex uses IFS Business Connector to exploit the potential of IoT NetOnNet improves the retail experience with IFS Applications Chief Industries: IFS Applications delivers greater flexibility for Chief Industries Volac realizes process efficiencies with IFS Applications Customer story Heaven Hill IFS Supports Stadium's Retail Supply Chain CONCENTRATED SOLAR POWER LEADER SUPPORTS ONGOING DEVELOPMENT WITH IFS APPLICATIONS™ Kitron customer story
h3|Benefits Benefits Benefits Benefits Heaven Hill Distilleries Makes Data-Based Decisions with IFS Applications Stadium NEC Public Business Torresol Energy Kitron Explore Customers
sp|Toggle navigation Why IFS Cloud? By Capability By Category By integrating IFS Applications with its IoT platform Anticimex can analyze its data, integrate the data into its ecosystem and visualize what it’s doing with that data by combining it with other sources. ... Highly robust solution Scalable Efficient route planning tool Integrated with IoT platform NetOnNet is one of Sweden’s leading consumer electronics omni-channel retailers. After merging in 2016 with SIBA, a leading home electronics retailer in the Nordics, the company found itself using a fragmented IT landscape with unconnected legacy applications. Consolidating a fragmented IT landscape Highly consultative, expert support Automating laborious manual processes Providing a single view of the entire business Chief Industries is a global manufacturer headquartered in Grand Island, Nebraska and a longtime customer of IFS. The company has been running IFS Applications for more than 10 years, which has delivered countless benefits. Highly flexible solution easily modified Enables 100 percent paperless systems Provides real time view of business Volac, a global manufacturer and supplier of high-performance nutrition products, was growing rapidly and its legacy systems were not fit for purpose. The company needed to bring each of its different sites and business lines together under one system. Provides a single, real-time view of the company IFS understands industry challenges Encourages a shared responsibility for data × Close
pa|Success in today’s business landscape requires flexibility, control and insight to meet rapidly changing market needs. Time is a vital commodity and always in short supply. Without the ability to make real-time strategic and operational decisions, companies miss a huge competitive opportunity. Spanning enterprise resource planning (ERP), enterprise asset management (EAM) and service management, IFS software gives you the transparency, agility, and power to manage enterprise-wide operational excellence. With flexible components and deep functionality, you have the time to adjust strategies, enhance planning, improve functionality, and increase performance. IFS Applications is an agile, highly usable enterprise resource planning software product for discrete and process manufacturing, project-intensive businesses and services companies. Enterprise asset management (EAM) needs to be more than a glorified computerized maintenance management system (CMMS). It needs to accommodate asset lifecycle management (ALM). Whether you are providing service in the field, in a plant, at a customer’s home or office, in a depot environment, on linear or other capital assets, or anywhere else, IFS Enterprise Service Management has a solution for you. IFS Applications is a single, integrated application suite that enables global and demanding businesses to successfully handle four core processes: service & asset management, manufacturing, projects and supply chain. IFS Maintenix is a best-of-breed aviation maintenance management software solution specifically designed to help aviation maintenance organizations maximize the revenue potential of their assets through standard, lean, and predictable maintenance. Find out how IFS delivers true, real-time business intelligence as an extension of ERP, EAM or service management, without data warehouses and extensive integrations. IFS Labs is where we look beyond today’s expectations of enterprise software. Here we explore the potential of emerging and consumer technologies, digital trends and innovative solutions for a wide range of industries. IFS Labs is our door into the future

li|Solutions
h1|Enterprise Solutions for Global Business Operations
h2|Anticipate change. Reduce costs. Increase performance.
h4|Enterprise Resource Planning Enterprise Asset Management Enterprise Service Management IFS Applications IFS Maintenix Business Intelligence IFS Labs
sp|Toggle navigation Why IFS Cloud? By Capability By Category Enterprise Resource Planning Enterprise Asset Management Service Management IFS Applications IFS Maintenix Enterprise Operational Intelligence IFS Labs × Close
This privacy policy (the “Privacy Policy”) applies to the data processing carried out by IFS through its IFS Touch Apps and IFS Aurena Bot on-premise and IFS Touch Apps and IFS Aurena Bot in the IFS cloud (including IFS Applications Software as a Service (“Saas”) and IFS Managed Cloud). (collectively, the “Services”). Through this Privacy Policy, we inform you about our processing of your personal data and your rights. Our processing of your personal data may be subject to the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable legislation for the protection of privacy, which grants you certain rights as an individual. Personal data is information that can be used to uniquely identify a specific natural person. By using the Services, you (the end-user) consent to the privacy practices described in this Privacy Policy. When you use the Services, we may collect information, including your user name, password, your device's operating system version and device description and other information you transmit or receive utilizing the Services. Personal data collected is used for IFS´s performance of the relevant Services, e.g. for providing access to the relevant service, for user identification purposes and for establishing and assessing charges relating to the Service. We may also use personal data for internal purposes such as auditing, data analysis, security and research to improve IFS’s products and services. Our processing of personal data is based on point (b) of Article 6(1) of the GDPR (performance of a contract), point (f) of Article 6(1) of the GDPR (legitimate interest) and point (c) of Article 6 (1) of the GDPR (complying with legal obligations). We store personal data a) for as long as it is necessary in order to perform the Service and in order to fulfil the purpose set out above or (b) until you object to our use of the data. Where IFS is legally required to retain personal data, or where IFS retains it for the purpose of legal action and/or reasons of enforcement, the personal data may be retained until end of the relevant period prescribed by or allowed under applicable law, or, as applicable, until the legal action or enforcement in question has been settled and/or effected. IFS will only make available the personal data to you, the IFS customer in question, said IFS customer’s administrators of the Service and IFS´s cloud administrators of the Services as applicable. The personal data will not be shared by IFS with any other third parties, unless this required in order to provide the Service and then subject to the below. IFS has affiliates, and utilises third-party service suppliers, which are domiciled within the European Economic Area (the “EEA”) as well as outside of the EEA. With regard to personal data processed under this Privacy Policy, any transfer to a party outside the EEA will be made under the Standard Contractual Clauses (according to EU Commission Decision 87/2010/EC; “SCCs”) or under such other safeguard as may be adopted and/or approved by the EU Commission (including any future replacement or amendment of the SCCs or such safeguards), in order to ensure that the personal data is protected at a level corresponding to the level applicable within the EEA. It may be necessary, by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence, for IFS to disclose your personal data. We may furthermore disclose data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. The Service or related services may allow use of and/or contain references and/or links to third-party services (including references and/or links to privacy policies pertaining to third parties). IFS is not responsible for any such services or for any non-IFS privacy practices. Please read any such third-party privacy terms carefully. You may obtain further information by contacting us at the address set out under the heading ”Privacy Policy Updates and Questions”, below. IFS takes precautions, including industry-standard technical measures and organizational measures, to safeguard your personal information against misuse and unauthorized access, by for example using encryption when transmitting any personal data. The personal data is stored locally, as applicable, on the relevant device and/or in the IFS cloud. IFS is subject to applicable export laws, trade sanctions, and embargoes of , including but not limited to, the EU and the US. This means that IFS is obliged to take action preventing that IFS deals with parties listed on government-issued sanctioned-party lists. Such actions may include checks of user registration and/or any identity information a user provides, contacts with such users to confirm identity information as well as restricting access to IFS’s Services and systems if there is a match against any applicable sanctioned-party list. You are entitled to request access and further information concerning processing of your personal data, or request that we correct, rectify, complete, erase or restrict the processing of your personal data. You are entitled to obtain a copy of the personal data that we process relating to you free of charge. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs. If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the local data protection authorities under the following link . IFS may update this Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. Industrial and Financial Systems, IFS Aktiebolag (Swedish company reg. no 556122-0996) is the data controller for the purposes of this Privacy Policy. If you have any questions or concerns about the Privacy Policy, please contact IFS Data Protection Officer at Share This Page

li|Privacy Policy - IFS Product and Services
h1|Privacy policy - IFS products and services
h3|PRIVACY POLICY - IFS PRODUCTS AND SERVICES COLLECTION AND PROCESSING OF PERSONAL DATA WHAT PERSONAL DATA WE COLLECT HOW AND WHY WE PROCESS PERSONAL DATA RETENTION OF PERSONAL DATA DISCLOSURE TO THIRD PARTIES PROTECTION AND STORAGE OF PERSONAL DATA EXPORT CONTROL COMPLIANCE YOUR RIGHTS PRIVACY POLICY UPDATES AND QUESTIONS
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pa|This privacy policy (the “Privacy Policy”) applies to the data processing carried out by IFS through its IFS Touch Apps and IFS Aurena Bot on-premise and IFS Touch Apps and IFS Aurena Bot in the IFS cloud (including IFS Applications Software as a Service (“Saas”) and IFS Managed Cloud). (collectively, the “Services”). Through this Privacy Policy, we inform you about our processing of your personal data and your rights. Our processing of your personal data may be subject to the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable legislation for the protection of privacy, which grants you certain rights as an individual. Personal data is information that can be used to uniquely identify a specific natural person. By using the Services, you (the end-user) consent to the privacy practices described in this Privacy Policy. When you use the Services, we may collect information, including your user name, password, your device's operating system version and device description and other information you transmit or receive utilizing the Services. Personal data collected is used for IFS´s performance of the relevant Services, e.g. for providing access to the relevant service, for user identification purposes and for establishing and assessing charges relating to the Service. We may also use personal data for internal purposes such as auditing, data analysis, security and research to improve IFS’s products and services. Our processing of personal data is based on point (b) of Article 6(1) of the GDPR (performance of a contract), point (f) of Article 6(1) of the GDPR (legitimate interest) and point (c) of Article 6 (1) of the GDPR (complying with legal obligations). We store personal data a) for as long as it is necessary in order to perform the Service and in order to fulfil the purpose set out above or (b) until you object to our use of the data. Where IFS is legally required to retain personal data, or where IFS retains it for the purpose of legal action and/or reasons of enforcement, the personal data may be retained until end of the relevant period prescribed by or allowed under applicable law, or, as applicable, until the legal action or enforcement in question has been settled and/or effected. IFS will only make available the personal data to you, the IFS customer in question, said IFS customer’s administrators of the Service and IFS´s cloud administrators of the Services as applicable. The personal data will not be shared by IFS with any other third parties, unless this required in order to provide the Service and then subject to the below. IFS has affiliates, and utilises third-party service suppliers, which are domiciled within the European Economic Area (the “EEA”) as well as outside of the EEA. With regard to personal data processed under this Privacy Policy, any transfer to a party outside the EEA will be made under the Standard Contractual Clauses (according to EU Commission Decision 87/2010/EC; “SCCs”) or under such other safeguard as may be adopted and/or approved by the EU Commission (including any future replacement or amendment of the SCCs or such safeguards), in order to ensure that the personal data is protected at a level corresponding to the level applicable within the EEA. It may be necessary, by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence, for IFS to disclose your personal data. We may furthermore disclose data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. The Service or related services may allow use of and/or contain references and/or links to third-party services (including references and/or links to privacy policies pertaining to third parties). IFS is not responsible for any such services or for any non-IFS privacy practices. Please read any such third-party privacy terms carefully. You may obtain further information by contacting us at the address set out under the heading ”Privacy Policy Updates and Questions”, below. IFS takes precautions, including industry-standard technical measures and organizational measures, to safeguard your personal information against misuse and unauthorized access, by for example using encryption when transmitting any personal data. The personal data is stored locally, as applicable, on the relevant device and/or in the IFS cloud. IFS is subject to applicable export laws, trade sanctions, and embargoes of , including but not limited to, the EU and the US. This means that IFS is obliged to take action preventing that IFS deals with parties listed on government-issued sanctioned-party lists. Such actions may include checks of user registration and/or any identity information a user provides, contacts with such users to confirm identity information as well as restricting access to IFS’s Services and systems if there is a match against any applicable sanctioned-party list. You are entitled to request access and further information concerning processing of your personal data, or request that we correct, rectify, complete, erase or restrict the processing of your personal data. You are entitled to obtain a copy of the personal data that we process relating to you free of charge. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs. If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the local data protection authorities under the following link . IFS may update this Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. Industrial and Financial Systems, IFS Aktiebolag (Swedish company reg. no 556122-0996) is the data controller for the purposes of this Privacy Policy. If you have any questions or concerns about the Privacy Policy, please contact IFS Data Protection Officer at Share This Page

li|Privacy Policy - IFS Product and Services
h1|Privacy policy - IFS products and services
h3|PRIVACY POLICY - IFS PRODUCTS AND SERVICES COLLECTION AND PROCESSING OF PERSONAL DATA WHAT PERSONAL DATA WE COLLECT HOW AND WHY WE PROCESS PERSONAL DATA RETENTION OF PERSONAL DATA DISCLOSURE TO THIRD PARTIES PROTECTION AND STORAGE OF PERSONAL DATA EXPORT CONTROL COMPLIANCE YOUR RIGHTS PRIVACY POLICY UPDATES AND QUESTIONS
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Learn more about Chief Industries’ experience ... One of the things that’s special about IFS is the personal connection. IFS isn’t just a product to us it’s the people at IFS that make it a great solution. I don’t know that anything is more vital to our business than IFS. IFS is our system of record, contains all of our information and is the basis for making all of our decisions going forward. Customer satisfaction is very important to Valmont and IFS Applications helps to provide us with information that allows us to try to improve that customer satisfaction daily. With IFS Field Service Management, we didn’t have to get three different pieces of software; it was a true end-to-end solution that met our high-level requirements. Heaven Hill Distilleries, Inc., of Bardstown, Kentucky, is the largest independent, family-owned marketer and producer of distilled ... Stadium is a Swedish sport retailer with more than 100 stores in Sweden, Denmark, and Finland. Its vision is to inspire people to lead a fun, active and ... NEC Public Business provides safe, secure and efficient solutions for domestic and foreign governments, public & financial institutions, and ... The Torresol Energy Co. develops,constructs, operates and maintains large concentrated solar power plants. Kitron is one of the leading companies in Scandinavia specializing in the contract manufacturing of goods with electronics content. The company’s ..
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li|Customers User friendliness minimizes training requirements Multi-mode manufacturing Greatly reduce lead time to deliver products to customers One system of record Growth of business Increased visibility of business information to drive business decisions Configurability of solution increased ease of use for end users IFS is a true partner Provided one end-to-end solution to handle core business needs Standardized work order processes across the organization Increased billable hours Improved oversight of Service Level Agreements Enabled future growth without needing additional overhead
sm|Jay Gnuse Director of Business Applications for Cleaver-Brooks. Director of IT Application Development, Valmont Assistant vice president for field service
st|Information Technology Director, Chief Industries Allan Lackas Doug Hansen About Heaven Hill Distilleries About Stadium About NEC Public Business About Torresol Energy Co. About Kitron Older versions of Internet Explorer may not display items on this page correctly
h1|Our Customer Success Stories
h2|Chief Industries: IFS Applications delivers greater flexibility for Chief Industries Cleaver Brooks Valmont Industries streamlines manufacturing lead times with IFS Applications Associa Customer story Heaven Hill IFS Supports Stadium's Retail Supply Chain CONCENTRATED SOLAR POWER LEADER SUPPORTS ONGOING DEVELOPMENT WITH IFS APPLICATIONS™ Kitron customer story
h3|Benefits Benefits Benefits Benefits Heaven Hill Distilleries Makes Data-Based Decisions with IFS Applications Stadium NEC Public Business Torresol Energy Kitron Explore Customers
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Chief Industries is a global manufacturer headquartered in Grand Island, Nebraska and a longtime customer of IFS. The company has been running IFS Applications for more than 10 years, which has delivered countless benefits. Highly flexible solution easily modified Enables 100 percent paperless systems Provides real time view of business With manufacturing engineer-to-order, configure-to-order and make-to-order products it can be difficult to funnel time and effort into all product lines, especially when your business is experiencing considerable growth and when products are the size of semi-trailers. This is what ... Valmont Industries is a longtime customer of IFS and has run IFS Applications for more than 15 years. With 23 manufacturing facilities, 100,00 employees and corporate, production, distribution and sales sites around the world, Valmont has customers in roughly 100 countries. ... Provides instant business updates Enables better decision making Issues actionable alerts for specified events Building and managing successful communities for more than 35 years, Associa is the worldwide leader in community management with over 9,000 employees operating more than 170 branch offices around the world. × Close
Your future career starts here! To empower our challenger customers, we need to be challengers ourselves. That’s where you come in. We are looking for people who are never satisfied with the status quo—who always feel driven to improve, explore, and perfect. We rely on the honest feedback of our coworkers to challenge ourselves and our ideas. We know that effective collaboration in a tolerant and supportive environment is what keeps IFS at the leading edge of the market, year after year. We have some of the industry’s most satisfied customers simply because we have the best people serving them. We are challengers and we need you to help us continue our journey. Trust, Collaboration, and Agility are the core values that form the bedrock of how we work with our customers, partners, and colleagues. We are outgrowing the market by a factor of three, we have an inspiring vision and our award-winning work environment is engineered to empower you to achieve your goals and advance your career. We take pride in operating with the passion and speed of a start-up to challenge the status quo and apply the entrepreneur’s mindset on a global scale. Join the winning team today! Our idea is simple: give people a trusting work environment, promote collaboration across continental, regional and departmental divides, and make sure there is enough freedom and flexibility to integrate work and life. Looking at the above-average tenure of our employees, we’d say it has been a winning recipe. But it doesn’t stop at employee satisfaction. IFS is determined to be a force for good outside of the office as well, which is why we help our committed employees give back to their local communities through a number of charitable programs, including the IFS Foundation, which is a trust set up to help break the poverty cycle in Sri Lanka. We are always looking for new talent. Check out the overview below to find your next career move!

li|Careers
h1|Careers
h3|#WeAreChallengers Career opportunities
h4|Join our winning team Working at IFS
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Join our winning team Working at IFS × Close
Learn about IFS as a company; our history, our philosophy and ideas. What makes us different from other enterprise software companies? It’s all here. Find out who to contact with pressing questions or concerns about IFS, or to arrange for top level executive interviews. We strive to be accessible! Download a copy of the latest customer magazine to find out all the latest IFS news, information and resources available to you. Read IFS Quarterly and Annual Reports for up-to-date and historical information on our performance. Plus a calendar of our coming results releases. IFS governance is based on the Swedish Companies Act and the Swedish Code of Corporate Governance

li|Company
h1|About IFS
h2|IFS is a global enterprise software vendor providing solutions that help companies get better return on investment.
h4|Company Information Careers Challenger Magazine Financial Results Governance
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Company Information Careers Challenger Magazine Financial Results Governance × Close
IFS solutions are proven to deliver outstanding business value. The IFS Academy training and enablement programs are designed to provide you with the knowledge and skills required to fully capitalize on this business value. Our programs are targeted towards functional consultants, developers and technicians. These individuals are typically found in our customers project teams, application management teams or at the interface between application management and users. Find a list of all our courses below. IFS customers, partners and employees: visit the IFS Academy Learning Management System (LMS) for: Participating in ongoing education through IFS Academy can help you: Passing the IFS Practitioner Exam – whether you are a functional consultant, developer or technician – validates that you have an in-depth understanding of core IFS Solution concepts, processes and functions. The Exam, combined with your unique understanding of your own company’s processes and requirements, greatly improves your ability to successfully implement IFS Solutions in your environment. Achieving an IFS Practitioner Certification highlights the value you bring to your company; helps achieve company and personal goals as well as brings you a step further on your career path. The IFS Practitioner Exams consist of 60-67 questions to be completed within 90-105 minutes. Each exam includes two attempts. IFS exams are delivered using an online proctoring solution that allows you to complete your exam anywhere, anytime. Log in to the IFS Academy LMS, purchase your exam and you are ready to go. If you complete an exam successfully IFS will issue a digital badge in recognition of your achievement. This can be shared on social media platforms such as LinkedIn, Facebook and Twitter. A great opportunity for you to showcase your accomplishments with customers, colleagues and friends. Log in to the IFS Academy LMS and explore the Certification pages. Here you can learn more about each exam and download the Exam specifications. These include training recommendations and a detailed overview of the exam topics. Passing the IFS Practitioner Exam – whether you are a functional consultant, developer or technician – validates that you have an in-depth understanding of core IFS Solution concepts, processes and functions. The Exam, combined with your unique understanding of your own company’s processes and requirements, greatly improves your ability to successfully implement IFS Solutions in your environment. Achieving an IFS Practitioner Certification highlights the value you bring to your company; helps achieve company and personal goals as well as brings you a step further on your career path. The IFS Practitioner Exams consist of 60-67 questions to be completed within 90-105 minutes. Each exam includes two attempts. IFS exams are delivered using an online proctoring solution that allows you to complete your exam anywhere, anytime. Log in to the IFS Academy LMS, purchase your exam and you are ready to go. If you complete an exam successfully IFS will issue a digital badge in recognition of your achievement. This can be shared on social media platforms such as LinkedIn, Facebook and Twitter. A great opportunity for you to showcase your accomplishments with customers, colleagues and friends. Log in to the IFS Academy LMS and explore the Certification pages. Here you can learn more about each exam and download the Exam specifications. These include training recommendations and a detailed overview of the exam topics. If you do not find what you need please get in touch with us and we will be happy to point you towards the right course or develop a customized program specifically for your requirements

td|1. IFS Applications 10 Essentials 2. General Ledger 3. Accounts Payable 4. Accounts Receivable 5. Project Finance 6. Fixed Assets 7. Financial Analysis 8. Group Consolidation 9. E-Invoice 1. IFS Applications 10 Essentials 2. Inventory Replenishment 3. SRM & Procurement 4. Sales Order (Customer Orders) 5. Rental Management 6. Shipment Management 1. IFS Applications 10 Essentials 2. Discrete Manufacturing (Shop Order) 3. Costing 4. Shop Floor Reporting 5. Material & Resource Planning 6. Repetitive Manufacturing 7. Batch Process Manufacturing 8. Configure & Make to Order 1. IFS Applications 10 Essentials 2. Project Management 3. Project Reporting 4. Project Budgeting & Forecasting 5. Sub-Contract Management 6. Sales Contract Management 7. Risk Management 8. Planning & Scheduling 1. IFS Applications 10 Essentials 2. Equipment 3. Work Order 4. Preventative Maintenance 1. IFS Applications 10 Essentials 2. PDM Configuration 3. Engineering Change Management 1. IFS Applications 10 Essentials 2. Employee & Organization Management 3. Time and Attendance 4. Employee & Manager Self-Service 5. Expense Management 6. Health and Safety 7. Qualifications & Employee Development 8. Training Management 9. Payroll Administration 10. Recruitment 1. IFS Lobby 2. Custom Objects 3. IFS Data Migration 1. Base Server Development for Application Core 1. Aurena Development 1. Middle Tier Development 2. Setting Up and Configuring Integrations 1. Application Forms Development 1. IFS Report Designer Development 1. Installation of IFS Applications 2. Administration and Configuration of IFS Applications 1. IFS Middleware Server Administration and Configurations 2. Integration and Print Configuration for IFS Applications 1. IFS FSM Essentials 2. IFS FSM Specialist 1. IFS PSO Essentials 2. IFS PSO Specialist
li|IFS Academy additional details and class schedules a complete catalogue of all available training courses direct access to numerous self-paced e-learnings in all product areas Realize more value from IFS by starting to use features, functions and capabilities you already have access to Quick return on investment by compressing what would have been a gradual progression towards mastery to mere hours On-board new employees quickly and efficiently Establish yourself as an expert on your company’s software environment Engineering Financials Human Capital Management Maintenance Manufacturing Projects Supply Chain Technical Consultant Application Forms Integration Technician Field Service Management Planning and Scheduling Optimization Engineering Financials Human Capital Management Maintenance Manufacturing Projects Supply Chain Technical Consultant Application Forms Integration Technician Field Service Management Planning and Scheduling Optimization
st|APPLICATIONS 10 IFS Practitioner Consultant IFS Practitioner Developer IFS Practitioner Technician SERVICE MANAGEMENT IFS Practitioner Consultant APPLICATIONS 10 IFS Practitioner Consultant IFS Practitioner Developer IFS Practitioner Technician SERVICE MANAGEMENT IFS Practitioner Consultant
h1|IFS Academy
h2|The official educational resource on IFS solution functionality, architecture and implementation. Developer Essentials Aurena Development Integration Development Application Forms Development Other Training Technician Essentials Middleware Administration
h3|IFS Applications Financials Consultant IFS Applications Supply Chain Consultant IFS Applications Manufacturing Consultant IFS Applications Projects Consultant IFS Applications Maintenance Consultant IFS Applications Engineering Consultant IFS Applications Human Capital Management Consultant Technical Consultant IFS Applications Developer IFS Applications Technician IFS Field Service Management Consultant IFS Planning and Scheduling Optimization Consultant The IFS Practitioner Exams Complete your exam anywhere, anytime Digital badges Learn more The IFS Practitioner Exams Complete your exam anywhere, anytime Digital badges Learn more
h4|IFS Academy LMS Why enroll with IFS Academy? Enterprise Resource Planning Service Management IFS Practitioner Certification Can't find the right course?
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close × Close
IFS provides a range of resources, services and support that enable our customers and partners, helping them derive business value from their investment in IFS, and helping them to become the best at what they do. The IFS ecosystem is an important factor in our mission of making our customers successful. Through our partners we ensure the high IFS quality standard, fitted exactly to the requirements of your organization. Local, regional and worldwide, there is an IFS partner equipped to deliver on your wishes. IFS solutions are proven to deliver outstanding business value. The IFS Academy training and enablement programs are designed to provide you with the knowledge and skills required to fully capitalize on this business value. IFS provides a portfolio of services to deliver professional engagements to maximize the value our Customers receive from IFS solutions. From implementations and upgrades, to support and ongoing value realization, IFS and certified partners provide a range of services to give our customers choice and control over their experience

li|Resources
h1|Resources
h2|Enabling our customers and partners
h4|The IFS Partner Network IFS Academy Global Support & Consulting Services
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Partners IFS Academy Consulting Services Global Support Training × Close
IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Every good business was started with the intention to do something different. But every great business was started with the intention to do something amazing for their customer. It’s a small nuance, but one that has a big impact. And whilst there are thousands of things that go into making a business successful…it’s the Moment of Service that matters. All the decisions, blood sweat and tears that go into getting the right materials, employing the right production process, architecting how to take orders and the speed at which you can deliver and care for your customers… get judged by your customer at that moment when it counts: the moment of service. Our mission is to help our customers achieve their Moment of Service, the moment when it all comes together. Share This Page People often ask why our customers prefer to do business with us. One reason is our leading enterprise software designed and developed in collaboration with our customers to make them more agile. Supporting more than 1 million users worldwide, our enterprise software solutions are known for their agility. Our impressive array of industry knowledge is a direct result of our curiosity and dedication to becoming experts in our target industries

li|About IFS
h1|About IFS
h3|About IFS Realize your Moment of Service
h4|IFS Moment of Service
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close In this IFS Cloud special edition of MindFuel Magazine, we take a deep dive in to the who, what and why of IFS Cloud and we delve into what this product could mean for your organization. × Close
pa|IFS solutions are proven to deliver outstanding business value. The IFS Academy training and enablement programs are designed to provide you with the knowledge and skills required to fully capitalize on this business value. Our programs are targeted towards functional consultants, developers and technicians. These individuals are typically found in our customers project teams, application management teams or at the interface between application management and users. Find a list of all our courses below. IFS customers, partners and employees: visit the IFS Academy Learning Management System (LMS) for: Participating in ongoing education through IFS Academy can help you: Passing the IFS Practitioner Exam – whether you are a functional consultant, developer or technician – validates that you have an in-depth understanding of core IFS Solution concepts, processes and functions. The Exam, combined with your unique understanding of your own company’s processes and requirements, greatly improves your ability to successfully implement IFS Solutions in your environment. Achieving an IFS Practitioner Certification highlights the value you bring to your company; helps achieve company and personal goals as well as brings you a step further on your career path. The IFS Practitioner Exams consist of 60-67 questions to be completed within 90-105 minutes. Each exam includes two attempts. IFS exams are delivered using an online proctoring solution that allows you to complete your exam anywhere, anytime. Log in to the IFS Academy LMS, purchase your exam and you are ready to go. If you complete an exam successfully IFS will issue a digital badge in recognition of your achievement. This can be shared on social media platforms such as LinkedIn, Facebook and Twitter. A great opportunity for you to showcase your accomplishments with customers, colleagues and friends. Log in to the IFS Academy LMS and explore the Certification pages. Here you can learn more about each exam and download the Exam specifications. These include training recommendations and a detailed overview of the exam topics. Passing the IFS Practitioner Exam – whether you are a functional consultant, developer or technician – validates that you have an in-depth understanding of core IFS Solution concepts, processes and functions. The Exam, combined with your unique understanding of your own company’s processes and requirements, greatly improves your ability to successfully implement IFS Solutions in your environment. Achieving an IFS Practitioner Certification highlights the value you bring to your company; helps achieve company and personal goals as well as brings you a step further on your career path. The IFS Practitioner Exams consist of 60-67 questions to be completed within 90-105 minutes. Each exam includes two attempts. IFS exams are delivered using an online proctoring solution that allows you to complete your exam anywhere, anytime. Log in to the IFS Academy LMS, purchase your exam and you are ready to go. If you complete an exam successfully IFS will issue a digital badge in recognition of your achievement. This can be shared on social media platforms such as LinkedIn, Facebook and Twitter. A great opportunity for you to showcase your accomplishments with customers, colleagues and friends. Log in to the IFS Academy LMS and explore the Certification pages. Here you can learn more about each exam and download the Exam specifications. These include training recommendations and a detailed overview of the exam topics. If you do not find what you need please get in touch with us and we will be happy to point you towards the right course or develop a customized program specifically for your requirements

td|1. IFS Applications 10 Essentials 2. General Ledger 3. Accounts Payable 4. Accounts Receivable 5. Project Finance 6. Fixed Assets 7. Financial Analysis 8. Group Consolidation 9. E-Invoice 1. IFS Applications 10 Essentials 2. Inventory Replenishment 3. SRM & Procurement 4. Sales Order (Customer Orders) 5. Rental Management 6. Shipment Management 1. IFS Applications 10 Essentials 2. Discrete Manufacturing (Shop Order) 3. Costing 4. Shop Floor Reporting 5. Material & Resource Planning 6. Repetitive Manufacturing 7. Batch Process Manufacturing 8. Configure & Make to Order 1. IFS Applications 10 Essentials 2. Project Management 3. Project Reporting 4. Project Budgeting & Forecasting 5. Sub-Contract Management 6. Sales Contract Management 7. Risk Management 8. Planning & Scheduling 1. IFS Applications 10 Essentials 2. Equipment 3. Work Order 4. Preventative Maintenance 1. IFS Applications 10 Essentials 2. PDM Configuration 3. Engineering Change Management 1. IFS Applications 10 Essentials 2. Employee & Organization Management 3. Time and Attendance 4. Employee & Manager Self-Service 5. Expense Management 6. Health and Safety 7. Qualifications & Employee Development 8. Training Management 9. Payroll Administration 10. Recruitment 1. IFS Lobby 2. Custom Objects 3. IFS Data Migration 1. Base Server Development for Application Core 1. Aurena Development 1. Middle Tier Development 2. Setting Up and Configuring Integrations 1. Application Forms Development 1. IFS Report Designer Development 1. Installation of IFS Applications 2. Administration and Configuration of IFS Applications 1. IFS Middleware Server Administration and Configurations 2. Integration and Print Configuration for IFS Applications 1. IFS FSM Essentials 2. IFS FSM Specialist 1. IFS PSO Essentials 2. IFS PSO Specialist
li|IFS Academy additional details and class schedules a complete catalogue of all available training courses direct access to numerous self-paced e-learnings in all product areas Realize more value from IFS by starting to use features, functions and capabilities you already have access to Quick return on investment by compressing what would have been a gradual progression towards mastery to mere hours On-board new employees quickly and efficiently Establish yourself as an expert on your company’s software environment Engineering Financials Human Capital Management Maintenance Manufacturing Projects Supply Chain Technical Consultant Application Forms Integration Technician Field Service Management Planning and Scheduling Optimization Engineering Financials Human Capital Management Maintenance Manufacturing Projects Supply Chain Technical Consultant Application Forms Integration Technician Field Service Management Planning and Scheduling Optimization
st|APPLICATIONS 10 IFS Practitioner Consultant IFS Practitioner Developer IFS Practitioner Technician SERVICE MANAGEMENT IFS Practitioner Consultant APPLICATIONS 10 IFS Practitioner Consultant IFS Practitioner Developer IFS Practitioner Technician SERVICE MANAGEMENT IFS Practitioner Consultant
h1|IFS Academy
h2|The official educational resource on IFS solution functionality, architecture and implementation. Developer Essentials Aurena Development Integration Development Application Forms Development Other Training Technician Essentials Middleware Administration
h3|IFS Applications Financials Consultant IFS Applications Supply Chain Consultant IFS Applications Manufacturing Consultant IFS Applications Projects Consultant IFS Applications Maintenance Consultant IFS Applications Engineering Consultant IFS Applications Human Capital Management Consultant Technical Consultant IFS Applications Developer IFS Applications Technician IFS Field Service Management Consultant IFS Planning and Scheduling Optimization Consultant The IFS Practitioner Exams Complete your exam anywhere, anytime Digital badges Learn more The IFS Practitioner Exams Complete your exam anywhere, anytime Digital badges Learn more
h4|IFS Academy LMS Why enroll with IFS Academy? Enterprise Resource Planning Service Management IFS Practitioner Certification Can't find the right course?
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close
pa|IFS provides a range of resources, services and support that enable our customers and partners, helping them derive business value from their investment in IFS, and helping them to become the best at what they do. The IFS ecosystem is an important factor in our mission of making our customers successful. Through our partners we ensure the high IFS quality standard, fitted exactly to the requirements of your organization. Local, regional and worldwide, there is an IFS partner equipped to deliver on your wishes. IFS solutions are proven to deliver outstanding business value. The IFS Academy training and enablement programs are designed to provide you with the knowledge and skills required to fully capitalize on this business value. IFS provides a portfolio of services to deliver professional engagements to maximize the value our Customers receive from IFS solutions. From implementations and upgrades, to support and ongoing value realization, IFS and certified partners provide a range of services to give our customers choice and control over their experience

li|Resources
h1|Resources
h2|Enabling our customers and partners
h4|The IFS Partner Network IFS Academy Global Support & Consulting Services
sp|Toggle navigation Why IFS Cloud? By Capability By Category Partners IFS Academy Global Support & Consulting Services × Close
IFS Cloud is built on a single technology platform that brings innovation and delightful experiences to life in your business. Our platform combines an intuitive user experience that lets you connect and extend using 100% open APIs, with the benefits of machine learning and optimization, reporting, analytics, and process automation throughout IFS Cloud. It’s supported by an application lifecycle experience with a range of tools that help you get the most business value from each specific stage of your implementation. And all this comes with the security and reliability you need to trust IFS Cloud to run your business. Delightful user experiences help your people get more done. Work from any location and device with our browser-based UI, offline-capable apps, office add-ins, chat bots and augmented reality capabilities. Make the solution yours. Configure it with visual designers for user experience and process automation. Use APIs to extend on the outside, or extend in layers with developer tooling. Automate and optimize performance of your business with built-in Machine Learning (ML) and evolutionary computing AI capabilities, leveraged across pre-built and bespoke industry use cases. Awareness and decision-making support for individual tasks, departments, processes, and enterprise strategy. Connect innovations, technology, automation, user channels, and other systems with 100% open APIs, events, and smart partnerships. Run IFS Cloud with confidence in our cloud service, or in a location of your choosing, thanks to a containerized architecture and a choice of deployment models. Fast access to value and full control over your solution, tailoring, and evergreen update cadence. By using a people-centric design, we tap into the experience and knowledge your teams already have of using consumer software, apps, and services. It means that people who know the business don’t need to spend time learning the application. IFS Aurena is the main user experience for IFS Cloud. Using progressive and responsive web technologies, our intuitive, browser-based interface runs comfortably on any device: from mobile and tablet to multi-screen desktop. Pages adapt automatically to the screen size and type of device used. The browser-based experience is complemented with offline-capable apps built on IFS Aurena Native—our cross platform mobile capability that delivers apps across Android, iOS and Windows devices. IFS Aurena Native apps and IFS Aurena itself can be configured to reflect your brand, colors, and logos. Both IFS Aurena and IFS Aurena Native apps feature built-in augmented reality capabilities that provide remote assistance, for example to field workers. The capabilities augment live video chat, letting you point-and-show, draw and more on the live feed. Through messaging channels like Microsoft Teams and IFS Aurena itself, IFS Aurena Bot lets you complete specific tasks in a conversational way—using natural language, text or voice. Sometimes the best experience is the one provided from within another application, while still accessing data and functionality in IFS Cloud. Our platform offers add-in experiences, like the IFS CRM add-in for Microsoft Outlook and IFS Business Reporter add-in for Microsoft Excel. Regardless of how you access IFS Cloud, authentication and single-sign-on is performed using OpenID Connect and your choice of identity provider, including Azure AD, Okta, PingIdentity and more. Access to APIs, from clients that can’t present a sign-in UI, can be achieved using oAuth2. As well as broad and deep out-of-the-box capabilities, our solutions offer extensive scope for tailoring. For example, IFS Cloud lets you tailor the user interface and process automation so you can optimize it for your business and ways of working. We recognize the most accessible way to tailor is through configuration, and we support this with intuitive ‘designers’ rather than developer-focused environments that require highly specialist skills. Along with these, the IFS Cloud platform is built from the ground up to help you connect to other external software, data and platforms, or perform more traditional customization using our developer tools. Presenting the right information and options to users is one of the most powerful ways to make work more effective, efficient, and fun. With our Lobby Designer, you can configure exactly what information is shown at-a-glance to users. The Page Designer lets you add, move, hide and rearrange UI elements on pages to fit exactly how you work. Reduce manual work and automate business processes with the built-in Workflow Designer. With simple drag-and-drop configuration, you can pick up on any business event and automate additional tasks—calling on our APIs, user input, machine learning and external systems. Extend IFS Cloud’s data model through configuration: add new attributes, new relationships, and even entirely new entities. Place added attributes as fields on pages, in report layouts, and expose them through our APIs. Access IFS Cloud from within other applications, like Office365. Build new experiences using low-code tools, such as PowerApps and OutSystems. Develop a custom front end. Configure “punch-out” links and commands in the user interface, and much more. All these scenarios are not just possible, but easy and straightforward, thanks to our standards-based RESTful APIs and our API Explorer. In addition to our extensive configuration capabilities, which will handle most of your tailoring needs, you can make code level extensions in IFS Developer Studio. Such additions and extensions are kept in a separate code layer to minimize the impact of carrying them forward across future updates to IFS Cloud. Integrating new technologies so they bring value to real-world business and processes is a challenge, which is why we are providing advanced AI, automation, and optimization capabilities as services within our platform. That way, we can leverage them across the IFS Cloud solution in a way that becomes practical and affordable for our customers. Optimization involves complex situations with many variables and constraints. For example, the challenge in field service is to determine who should go where and do what when. With just 100 jobs done by 20 people, there are 10179 possible plans and continuously changing circumstances as the day progresses, so optimization needs to involve more than just brute force searching. Our world-leading scheduling optimization engine solves such dynamically-changing problems using a combination of local search, clustering, what-if simulation, and simulated annealing. The hierarchy of algorithms includes evolutionary computing techniques such as genetic algorithms. In addition, our scheduling engine uses AI to automate the process of algorithm selection, tuning and exploring the algorithm parameters to choose the best combination of algorithms for a given problem. Since machine learning (ML) allows systems to learn and adjust their actions without human assistance, it’s an important capability to serve defined business processes as well as intelligent process automation. Our machine learning service provides a complete ML pipeline that automates data preparation, training and deployment, removing the work typically done by a data scientist. The result is that the value of machine learning can be realized by business users as well as embodied in out-of-the-box automation bundles such as sales opportunity qualification. The ML service supports both pre-trained (e.g. by us, using available industry data) as well as bespoke models (e.g. opportunity qualification) where the machine learning model is trained, tuned and validated on your own data in order to capture the complexities and nuances of decisions unique to your business. Automating business processes reduces manual work and often leads to increased quality through consistent and timely execution of these processes. Our platform enables BPA through the use of events to initiate automation and with our Workflow Designer to configure the automation flow. Automation can be initiated from pre-defined events, the event of any status or change to any object, or from action events when users do something—regardless of whether that results in a data change. Analytics to provide awareness and decision-making support needs to be available when and where people work. For many it’s about having that at-a-glance awareness in the context of their daily tasks. For others it’s about line of business reporting or slicing and dicing years’ worth of data to explore insights. And for all: it’s about having easy access to information and smart ways to visualize, analyze, report and present it. Lobbies can be tailored to individual needs, providing you with an at-a-glance view of the information and actions that matter most to your role. As an add-in to Microsoft Excel, IFS Business Reporter is the perfect tool for business reporting and, thanks to write-back support, it’s ideal for business planning. Design reports using all your favorite Excel features, run them against live data, write back changes (to a budget forecast, for example), knowing your data will always be kept safe and under control in IFS Cloud. Benefit from our ready-to use in-memory analysis models, each containing the measures and dimensions you need to analyze decades of data. Tailor existing models or create entirely new ones. And since our analysis models are implemented as tabular models, you can use virtually any reporting or analytics front end you want. Tap into PowerBI’s full power and vibrant eco-system to design reports against our Analysis Models, or directly against live data. Embed PowerBI reports directly in the IFS Aurena user experience, with the ability to drill through from report elements to pages in IFS Cloud for further details and analysis. Design and print operational reports such as order confirmations, invoices, and labels. Our operational printing tools and engine support pixel perfect layouts, barcodes, PDF creation, and detailed control of printer settings. IFS Cloud comes with innovation embedded for real-life industry scenarios. But we understand that as a customer you might want to add and connect your own innovations as well. Which is why it’s built for openness too, so you can take things further—connecting your own innovations, applications and processes to the data and functionality within IFS Cloud. By providing the openness and APIs you need, IFS Cloud lets you innovate more easily and achieve digital transformation faster. In an increasingly connected and automated world, complete API coverage is vital. Whether it’s integrating data and processes between different applications, extending your application on the outside, or automating activities, APIs are key. IFS Cloud includes a complete set of open APIs, covering all data and every process. The platform exposes these as OData RESTful APIs, complete with OpenAPI (formerly Swagger) specifications. In addition, our platform provides useful tools such as the built-in API Explorer that lets developers search for APIs, review API documentation, and configure API access. To create integration and automation—whether within an application or across applications—the business event initiating the process flow must be captured. IFS Cloud comes with a range of useful pre-defined business events, and you can configure your own events—to use for performing simple actions (e.g. send an e-mail) or initiating integration and automation flows. You can configure events to fire on any entity creation, data change, state change, or from actions performed by users that don’t result in a data change. Our platform has built-in capabilities for direct API access and process automation, along with message queueing and routing through IFS Connect. But you can also orchestrate more complex integration scenarios through external integration platforms. Our partnership with—and pre-built connectors for—Boomi iPaaS is a strong example of this. And thanks to the full coverage of open APIs, IFS Cloud works comfortably with most integration platforms. Choose whether to run IFS Cloud in our cloud service, or operate the application software in a different way, including on-premise. You can select from three different deployment models, and thanks to our containerized architecture, receive the same IFS Cloud software for each one. What’s more, our platform lets you move from one model to another, should business requirements or legislation change. We provide IFS Cloud as a service to you from our cloud—connect to the service, and we take care of the rest. We supply a pre-packaged “virtual appliance” with IFS Cloud software, which you operate together with the main database, on supported platform software, with choice of data residency. We provide the various software artifacts (e.g. containers, database scripts) that make up IFS Cloud to you, so you can install and operate it yourself, with choice of data residency. As part of our overall customer experience, IFS Lifecycle Experience provides the elements you need to manage your IFS Cloud solution through its entire application lifecycle—from initial development, through years of usage and updates, to new releases. You are in control, inviting IFS or IFS partners to perform work on your solution. Your self-service entry to manage your solution. The lifecycle experience portal lets you create your build place, apply service updates and releases, and much more. Contains everything you need to build your solution. The build place lets you access IFS Cloud releases and service updates and contains the solution repository, which stores any tailoring or extension development. The build place also provides DEV and QA environments along with automated build pipelines that perform continuous integration and delivery. Provides you with development tools, documentation, and automated tool updates. By using a people-centric design, we tap into the experience and knowledge your teams already have of using consumer software, apps, and services. It means that people who know the business don’t need to spend time learning the application. IFS Aurena is the main user experience for IFS Cloud. Using progressive and responsive web technologies, our intuitive, browser-based interface runs comfortably on any device: from mobile and tablet to multi-screen desktop. Pages adapt automatically to the screen size and type of device used. The browser-based experience is complemented with offline-capable apps built on IFS Aurena Native—our cross platform mobile capability that delivers apps across Android, iOS and Windows devices. IFS Aurena Native apps and IFS Aurena itself can be configured to reflect your brand, colors, and logos. Both IFS Aurena and IFS Aurena Native apps feature built-in augmented reality capabilities that provide remote assistance, for example to field workers. The capabilities augment live video chat, letting you point-and-show, draw and more on the live feed. Through messaging channels like Microsoft Teams and IFS Aurena itself, IFS Aurena Bot lets you complete specific tasks in a conversational way—using natural language, text or voice. Sometimes the best experience is the one provided from within another application, while still accessing data and functionality in IFS Cloud. Our platform offers add-in experiences, like the IFS CRM add-in for Microsoft Outlook and IFS Business Reporter add-in for Microsoft Excel. Regardless of how you access IFS Cloud, authentication and single-sign-on is performed using OpenID Connect and your choice of identity provider, including Azure AD, Okta, PingIdentity and more. Access to APIs, from clients that can’t present a sign-in UI, can be achieved using oAuth2. As well as broad and deep out-of-the-box capabilities, our solutions offer extensive scope for tailoring. For example, IFS Cloud lets you tailor the user interface and process automation so you can optimize it for your business and ways of working. We recognize the most accessible way to tailor is through configuration, and we support this with intuitive ‘designers’ rather than developer-focused environments that require highly specialist skills. Along with these, the IFS Cloud platform is built from the ground up to help you connect to other external software, data and platforms, or perform more traditional customization using our developer tools. Presenting the right information and options to users is one of the most powerful ways to make work more effective, efficient, and fun. With our Lobby Designer, you can configure exactly what information is shown at-a-glance to users. The Page Designer lets you add, move, hide and rearrange UI elements on pages to fit exactly how you work. Reduce manual work and automate business processes with the built-in Workflow Designer. With simple drag-and-drop configuration, you can pick up on any business event and automate additional tasks—calling on our APIs, user input, machine learning and external systems. Extend IFS Cloud’s data model through configuration: add new attributes, new relationships, and even entirely new entities. Place added attributes as fields on pages, in report layouts, and expose them through our APIs. Access IFS Cloud from within other applications, like Office365. Build new experiences using low-code tools, such as PowerApps and OutSystems. Develop a custom front end. Configure “punch-out” links and commands in the user interface, and much more. All these scenarios are not just possible, but easy and straightforward, thanks to our standards-based RESTful APIs and our API Explorer. In addition to our extensive configuration capabilities, which will handle most of your tailoring needs, you can make code level extensions in IFS Developer Studio. Such additions and extensions are kept in a separate code layer to minimize the impact of carrying them forward across future updates to IFS Cloud. Integrating new technologies so they bring value to real-world business and processes is a challenge, which is why we are providing advanced AI, automation, and optimization capabilities as services within our platform. That way, we can leverage them across the IFS Cloud solution in a way that becomes practical and affordable for our customers. Optimization involves complex situations with many variables and constraints. For example, the challenge in field service is to determine who should go where and do what when. With just 100 jobs done by 20 people, there are 10179 possible plans and continuously changing circumstances as the day progresses, so optimization needs to involve more than just brute force searching. Our world-leading scheduling optimization engine solves such dynamically-changing problems using a combination of local search, clustering, what-if simulation, and simulated annealing. The hierarchy of algorithms includes evolutionary computing techniques such as genetic algorithms. In addition, our scheduling engine uses AI to automate the process of algorithm selection, tuning and exploring the algorithm parameters to choose the best combination of algorithms for a given problem. Since machine learning (ML) allows systems to learn and adjust their actions without human assistance, it’s an important capability to serve defined business processes as well as intelligent process automation. Our machine learning service provides a complete ML pipeline that automates data preparation, training and deployment, removing the work typically done by a data scientist. The result is that the value of machine learning can be realized by business users as well as embodied in out-of-the-box automation bundles such as sales opportunity qualification. The ML service supports both pre-trained (e.g. by us, using available industry data) as well as bespoke models (e.g. opportunity qualification) where the machine learning model is trained, tuned and validated on your own data in order to capture the complexities and nuances of decisions unique to your business. Automating business processes reduces manual work and often leads to increased quality through consistent and timely execution of these processes. Our platform enables BPA through the use of events to initiate automation and with our Workflow Designer to configure the automation flow. Automation can be initiated from pre-defined events, the event of any status or change to any object, or from action events when users do something—regardless of whether that results in a data change. Analytics to provide awareness and decision-making support needs to be available when and where people work. For many it’s about having that at-a-glance awareness in the context of their daily tasks. For others it’s about line of business reporting or slicing and dicing years’ worth of data to explore insights. And for all: it’s about having easy access to information and smart ways to visualize, analyze, report and present it. Lobbies can be tailored to individual needs, providing you with an at-a-glance view of the information and actions that matter most to your role. As an add-in to Microsoft Excel, IFS Business Reporter is the perfect tool for business reporting and, thanks to write-back support, it’s ideal for business planning. Design reports using all your favorite Excel features, run them against live data, write back changes (to a budget forecast, for example), knowing your data will always be kept safe and under control in IFS Cloud. Benefit from our ready-to use in-memory analysis models, each containing the measures and dimensions you need to analyze decades of data. Tailor existing models or create entirely new ones. And since our analysis models are implemented as tabular models, you can use virtually any reporting or analytics front end you want. Tap into PowerBI’s full power and vibrant eco-system to design reports against our Analysis Models, or directly against live data. Embed PowerBI reports directly in the IFS Aurena user experience, with the ability to drill through from report elements to pages in IFS Cloud for further details and analysis. Design and print operational reports such as order confirmations, invoices, and labels. Our operational printing tools and engine support pixel perfect layouts, barcodes, PDF creation, and detailed control of printer settings. IFS Cloud comes with innovation embedded for real-life industry scenarios. But we understand that as a customer you might want to add and connect your own innovations as well. Which is why it’s built for openness too, so you can take things further—connecting your own innovations, applications and processes to the data and functionality within IFS Cloud. By providing the openness and APIs you need, IFS Cloud lets you innovate more easily and achieve digital transformation faster. In an increasingly connected and automated world, complete API coverage is vital. Whether it’s integrating data and processes between different applications, extending your application on the outside, or automating activities, APIs are key. IFS Cloud includes a complete set of open APIs, covering all data and every process. The platform exposes these as OData RESTful APIs, complete with OpenAPI (formerly Swagger) specifications. In addition, our platform provides useful tools such as the built-in API Explorer that lets developers search for APIs, review API documentation, and configure API access. To create integration and automation—whether within an application or across applications—the business event initiating the process flow must be captured. IFS Cloud comes with a range of useful pre-defined business events, and you can configure your own events—to use for performing simple actions (e.g. send an e-mail) or initiating integration and automation flows. You can configure events to fire on any entity creation, data change, state change, or from actions performed by users that don’t result in a data change. Our platform has built-in capabilities for direct API access and process automation, along with message queueing and routing through IFS Connect. But you can also orchestrate more complex integration scenarios through external integration platforms. Our partnership with—and pre-built connectors for—Boomi iPaaS is a strong example of this. And thanks to the full coverage of open APIs, IFS Cloud works comfortably with most integration platforms. Choose whether to run IFS Cloud in our cloud service, or operate the application software in a different way, including on-premise. You can select from three different deployment models, and thanks to our containerized architecture, receive the same IFS Cloud software for each one. What’s more, our platform lets you move from one model to another, should business requirements or legislation change. We provide IFS Cloud as a service to you from our cloud—connect to the service, and we take care of the rest. We supply a pre-packaged “virtual appliance” with IFS Cloud software, which you operate together with the main database, on supported platform software, with choice of data residency. We provide the various software artifacts (e.g. containers, database scripts) that make up IFS Cloud to you, so you can install and operate it yourself, with choice of data residency. As part of our overall customer experience, IFS Lifecycle Experience provides the elements you need to manage your IFS Cloud solution through its entire application lifecycle—from initial development, through years of usage and updates, to new releases. You are in control, inviting IFS or IFS partners to perform work on your solution. Your self-service entry to manage your solution. The lifecycle experience portal lets you create your build place, apply service updates and releases, and much more. Contains everything you need to build your solution. The build place lets you access IFS Cloud releases and service updates and contains the solution repository, which stores any tailoring or extension development. The build place also provides DEV and QA environments along with automated build pipelines that perform continuous integration and delivery. Provides you with development tools, documentation, and automated tool updates. From underlying intelligence that automates the prioritization and acceptance of sales leads, to automated functionality and augmented reality capabilities that maximize first time fix rates in the field, IFS Cloud is here to help you make optimal decisions for your business. The IFS Statement of Direction describes our solution and technology strategy and planned investments for the coming three-year period. Download this document to find out more about our plans for:

li|Platform Solution strategy and investment Services for intelligent and autonomous business Superior experiences
h1|IFS Cloud Platform Architecture
h2|Embedded innovation. Delightful experiences.
h3|User Experiences Tailor and Extend Automation and Optimization Analytics and Reporting Connect and Integrate Cloud and On-premise Lifecycle Experience User Experiences Browser-based for employees and B2B Apps on Android, iOS and Windows Augmented reality Chat bot Office add-ins Modern user authentication Tailor and Extend Lobby and Page Designers Workflow Designer Extensible data model APIs to extend on the outside Extend in layers with IFS Developer Studio Automation and Optimization Scheduling optimization Machine Learning (ML) service Business Process Automation (BPA) Analytics and Reporting Lobbies – at a glance IFS Business Reporter In-memory analysis models PowerBI Operational reporting Connect and Integrate 100% open RESTFul APIs Events and process automation Boomi partnership Cloud and On-premise Cloud Remote Self-managed Lifecycle Experience Lifecycle experience portal Build place and automation Developer portal
h4|Browser-based for employees and B2B Apps on Android, iOS and Windows Augmented reality Chat bot Office add-ins Modern user authentication Lobby and Page Designers Workflow Designer Extensible data model APIs to extend on the outside Extend in layers with IFS Developer Studio Scheduling optimization Machine Learning (ML) service Business Process Automation (BPA) Lobbies – at a glance IFS Business Reporter In-memory analysis models PowerBI Operational reporting 100% open RESTFul APIs Events and process automation Boomi partnership Cloud Remote Self-managed Lifecycle experience portal Build place and automation Developer portal Intelligence to power decisions IFS Statement of Direction
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close User Experiences Tailor and Extend Automation and Optimization Analytics and Reporting Connect and Integrate Cloud and On-premise Lifecycle Experience x x x x x x x × Close
Now more than ever, companies need to be able to adapt quickly to market change and mitigate risks caused by disruption. That calls for enterprise software that brings you the agility your business demands. IFS Cloud is that solution. Simple to use and tailor, easy to extend and connect to your wider IT landscape, IFS Cloud gives you what you need to do better business and take advantage of change within your organization, your industry and your markets. Experience class-leading solutions across Field Service Management, Enterprise Resource Planning and Enterprise Asset Management—all from a single product and platform. IFS Cloud pulls your core business activities together into something greater: moments of service that delight your customers. IFS Cloud gives you the functionality to compete and win in business today with the foundations to adapt to change in the future fast. You start with the capabilities that fit your needs today and deploy more functionality as and when your business and teams need it. The technology we build into our solutions evolves continuously to meet highly dynamic and changing business demands. From our beautifully customizable user experience and open API integration to the focused deployment of the highest impact AI technologies, our common platform lets you embrace change

li|IFS Cloud
h1|IFS Cloud
h2|Industry. Innovation. Choice.
h4|This is IFS Cloud IFS Cloud functionality A platform for innovation and delightful experiences
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close This is IFS Cloud IFS Cloud functionality IFS Cloud Platform × Close
Service software has become more important than ever with the trend of growing customer expectations and increased competition, which has led to a shift among service organizations. Forward-thinking companies now strive for excellence through optimization, and firms are laying the groundwork for tomorrow’s challenges by focusing on utilities like cross-organization integration, outcomes-based contracts, and zero-touch service in order to maintain a competitive edge. This speaks to a growing imperative among all service firms to build a digital-first organization, focus on process improvements, workforce excellence, and passing those time and value savings onto their customers. IFS give you the tools that you need to supercharge those initiatives with our service industry solutions. With IFS, you have a service partner that offers unparalleled breadth and depth, allowing you to accelerate your output and dynamically enhance your business, while making no compromises to the way that you go to market. IFS stands alone in the service industry in its ability to provide the whole picture of your service business, from the asset, through the execution. With IFS, you get a partner with the in-depth knowledge of the service industry software needed for you to challenge the boundaries of service excellence. There are a lot of exciting technology advancements changing the service landscape for capital and industrial equipment. On one hand, large serviceable assets are continuing to increase in complexity, which makes repair and maintenance a sometimes-daunting task. On the other hand, new technologies and advancements, when wielded properly, can turn that complexity into an asset for an organization, allowing opportunities for remote resolution, predictive service, and significantly less downtime. Come see how IFS has built a solution to support you in those goals. Between a diverse and inconsistent set of serviceable assets, and an ever-growing level of complexity, maximizing service efficiency and managing downtime for high-tech and office equipment managers is more important than ever. Partner this with an increasing web of security concerns, regulatory issues, and corporate policies, and resolution is almost never as easy as it should be. To tackle these challenges, you need to find a service partner who can support the unique complexity of your service practice. IFS is ready to support your end-to-end service needs. For professional service providers, the needs of service excellence extend far beyond the technician and the customer. While some service management solutions can help optimize some service operations and not others, IFS is independently recognized for not just the depth, but also the breadth of its service solution. With FSM, you can feel confident that you will never need to compromise on integrating your processes, thus increasing uptime, saving operationally, and getting access the holistic data that can help your business move to the next level. Leading property and commercial services businesses understand that when issues arise, they need to be ready to address them expediently, and effectively. These solutions come from a dense network of in-house, contracted, and contingent labor sources, all of which need to be centrally managed. Whether it be a residential, retail, or industrial space, organizations need a service management platform with a scope of solutions that are tailored to their specific business. IFS takes that complexity and makes it an asset. Come see how. Retail is changing. With more choices than ever, customers are demanding standout experience from their shopping experiences, both when they purchase a product, and for the long-term. Forward-thinking retail enterprises understand that getting after-sales service right offers them an engine for new product offerings, and a way to engage with customers well beyond the sale. With IFS, Retail Professionals have a partner that can help them challenge the boundaries of traditional retail, and set them up for long-term success. New standards like 5G mean the telecoms industry needs connected business software that manages many varied challenges to remain efficient. The dispersed asset management of this smart, connected environment becomes more complex. Managing complex network assets, ensuring that asset performance management is optimal, that maintenance meets all the budget and cost objectives of an organization and in the 'last mile' the optimization of service delivery and customer satisfaction is enhanced is a common goal of the IFS solution. Trucking, logistics, and transportation companies have more tools that even to track, organize, and manage their fleet operations. With that comes increased customer expectations around the speed, accuracy, and transparency of operations and product delivery. With IFS, organizations have a partner that will help them seamlessly combine insights and analytics from the many systems at their disposal, and additionally offer them the tools to perform fleet management, parts management, and reverse logistics better than ever before

li|Service Industries
h1|Service Industry Software
h2|IFS places heavy emphasis on our software solutions for the service industry, creating a valuable tool for your everyday needs.
h3|Make Service the Centerpiece of Business Growth with IFS
h4|Capital & Industrial Equipment High-Tech & Office Equipment IT Infrastructure & Professional Services Property & Commercial Services Retail Telecommunications Transmission & Distribution Transportation & Logistics
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Capital & Industrial Equipment High-Tech & Office Equipment IT Infrastructure & Professional Services Property & Commercial Services Retail Telecommunications Transmission & Distribution Transportation & Logistics × Close
IFS together with its partners are committed to providing choice, innovative technology, expertise and unsurpassed support, so customers across all industries and countries can overcome challenges and drive success. The IFS Partner Program creates a path to success for partners with recognized training, certification and opportunities for growth. With a broad range of solutions, and 5-star CRN® ratings, IFS is THE choice for organizations looking to remain competitive and irreplaceable in today's IT landscape. Learn why you should work with IFS partners and search our global directory to find qualified partners who are experts in your industry and IFS solutions. Learn more about our award-winning partner program and how IFS can ignite your business growth. Members of the IFS Partner Program may register for, or login to, access the IFS Partner Portal and additional services only available to IFS partners. Our partnerships with technology vendors who offer best of breed solutions that fit with our technology and our customers’ needs enables faster time to value and innovation to their business

li|Partner Program
h1|CONNECT TO SUCCESS WITH THE IFS PARTNER ECOSYSTEM
h2|IFS and its ecosystem of expert partners share a common goal—to put our customers firmly at the center of all we do.
h3|We are #forthechallengers
h4|Find an IFS Partner Become a Partner Partner Login IFS Technology Alliances
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Find an IFS partner Become a Partner Partner Login IFS Technology Alliances × Close
Whatever your question, the easiest way to get in touch with IFS is to complete our contact form below. We'd love to hear from you and your message will be directed to the correct team member. Tell us a little about yourself, and we'll be in touch. Share This Page 300 Park Boulevard, Suite 350 Itasca, IL 60143 United States

li|Contact Us Reviewing enterprise asset management (EAM), enterprise resource planning (ERP) or enterprise service management (ESM) solutions and need more information on IFS? Got a question about IFS or our solutions?
h1|Contact Us
h3|IFS Americas (HQ) Other Locations
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Phone: × Close
pa|IFS Cloud is built on a single technology platform that brings innovation and delightful experiences to life in your business. Our platform combines an intuitive user experience that lets you connect and extend using 100% open APIs, with the benefits of machine learning and optimization, reporting, analytics, and process automation throughout IFS Cloud. It’s supported by an application lifecycle experience with a range of tools that help you get the most business value from each specific stage of your implementation. And all this comes with the security and reliability you need to trust IFS Cloud to run your business. Delightful user experiences help your people get more done. Work from any location and device with our browser-based UI, offline-capable apps, office add-ins, chat bots and augmented reality capabilities. Make the solution yours. Configure it with visual designers for user experience and process automation. Use APIs to extend on the outside, or extend in layers with developer tooling. Automate and optimize performance of your business with built-in Machine Learning (ML) and evolutionary computing AI capabilities, leveraged across pre-built and bespoke industry use cases. Awareness and decision-making support for individual tasks, departments, processes, and enterprise strategy. Connect innovations, technology, automation, user channels, and other systems with 100% open APIs, events, and smart partnerships. Run IFS Cloud with confidence in our cloud service, or in a location of your choosing, thanks to a containerized architecture and a choice of deployment models. Fast access to value and full control over your solution, tailoring, and evergreen update cadence. By using a people-centric design, we tap into the experience and knowledge your teams already have of using consumer software, apps, and services. It means that people who know the business don’t need to spend time learning the application. IFS Aurena is the main user experience for IFS Cloud. Using progressive and responsive web technologies, our intuitive, browser-based interface runs comfortably on any device: from mobile and tablet to multi-screen desktop. Pages adapt automatically to the screen size and type of device used. The browser-based experience is complemented with offline-capable apps built on IFS Aurena Native—our cross platform mobile capability that delivers apps across Android, iOS and Windows devices. IFS Aurena Native apps and IFS Aurena itself can be configured to reflect your brand, colors, and logos. Both IFS Aurena and IFS Aurena Native apps feature built-in augmented reality capabilities that provide remote assistance, for example to field workers. The capabilities augment live video chat, letting you point-and-show, draw and more on the live feed. Through messaging channels like Microsoft Teams and IFS Aurena itself, IFS Aurena Bot lets you complete specific tasks in a conversational way—using natural language, text or voice. Sometimes the best experience is the one provided from within another application, while still accessing data and functionality in IFS Cloud. Our platform offers add-in experiences, like the IFS CRM add-in for Microsoft Outlook and IFS Business Reporter add-in for Microsoft Excel. Regardless of how you access IFS Cloud, authentication and single-sign-on is performed using OpenID Connect and your choice of identity provider, including Azure AD, Okta, PingIdentity and more. Access to APIs, from clients that can’t present a sign-in UI, can be achieved using oAuth2. As well as broad and deep out-of-the-box capabilities, our solutions offer extensive scope for tailoring. For example, IFS Cloud lets you tailor the user interface and process automation so you can optimize it for your business and ways of working. We recognize the most accessible way to tailor is through configuration, and we support this with intuitive ‘designers’ rather than developer-focused environments that require highly specialist skills. Along with these, the IFS Cloud platform is built from the ground up to help you connect to other external software, data and platforms, or perform more traditional customization using our developer tools. Presenting the right information and options to users is one of the most powerful ways to make work more effective, efficient, and fun. With our Lobby Designer, you can configure exactly what information is shown at-a-glance to users. The Page Designer lets you add, move, hide and rearrange UI elements on pages to fit exactly how you work. Reduce manual work and automate business processes with the built-in Workflow Designer. With simple drag-and-drop configuration, you can pick up on any business event and automate additional tasks—calling on our APIs, user input, machine learning and external systems. Extend IFS Cloud’s data model through configuration: add new attributes, new relationships, and even entirely new entities. Place added attributes as fields on pages, in report layouts, and expose them through our APIs. Access IFS Cloud from within other applications, like Office365. Build new experiences using low-code tools, such as PowerApps and OutSystems. Develop a custom front end. Configure “punch-out” links and commands in the user interface, and much more. All these scenarios are not just possible, but easy and straightforward, thanks to our standards-based RESTful APIs and our API Explorer. In addition to our extensive configuration capabilities, which will handle most of your tailoring needs, you can make code level extensions in IFS Developer Studio. Such additions and extensions are kept in a separate code layer to minimize the impact of carrying them forward across future updates to IFS Cloud. Integrating new technologies so they bring value to real-world business and processes is a challenge, which is why we are providing advanced AI, automation, and optimization capabilities as services within our platform. That way, we can leverage them across the IFS Cloud solution in a way that becomes practical and affordable for our customers. Optimization involves complex situations with many variables and constraints. For example, the challenge in field service is to determine who should go where and do what when. With just 100 jobs done by 20 people, there are 10179 possible plans and continuously changing circumstances as the day progresses, so optimization needs to involve more than just brute force searching. Our world-leading scheduling optimization engine solves such dynamically-changing problems using a combination of local search, clustering, what-if simulation, and simulated annealing. The hierarchy of algorithms includes evolutionary computing techniques such as genetic algorithms. In addition, our scheduling engine uses AI to automate the process of algorithm selection, tuning and exploring the algorithm parameters to choose the best combination of algorithms for a given problem. Since machine learning (ML) allows systems to learn and adjust their actions without human assistance, it’s an important capability to serve defined business processes as well as intelligent process automation. Our machine learning service provides a complete ML pipeline that automates data preparation, training and deployment, removing the work typically done by a data scientist. The result is that the value of machine learning can be realized by business users as well as embodied in out-of-the-box automation bundles such as sales opportunity qualification. The ML service supports both pre-trained (e.g. by us, using available industry data) as well as bespoke models (e.g. opportunity qualification) where the machine learning model is trained, tuned and validated on your own data in order to capture the complexities and nuances of decisions unique to your business. Automating business processes reduces manual work and often leads to increased quality through consistent and timely execution of these processes. Our platform enables BPA through the use of events to initiate automation and with our Workflow Designer to configure the automation flow. Automation can be initiated from pre-defined events, the event of any status or change to any object, or from action events when users do something—regardless of whether that results in a data change. Analytics to provide awareness and decision-making support needs to be available when and where people work. For many it’s about having that at-a-glance awareness in the context of their daily tasks. For others it’s about line of business reporting or slicing and dicing years’ worth of data to explore insights. And for all: it’s about having easy access to information and smart ways to visualize, analyze, report and present it. Lobbies can be tailored to individual needs, providing you with an at-a-glance view of the information and actions that matter most to your role. As an add-in to Microsoft Excel, IFS Business Reporter is the perfect tool for business reporting and, thanks to write-back support, it’s ideal for business planning. Design reports using all your favorite Excel features, run them against live data, write back changes (to a budget forecast, for example), knowing your data will always be kept safe and under control in IFS Cloud. Benefit from our ready-to use in-memory analysis models, each containing the measures and dimensions you need to analyze decades of data. Tailor existing models or create entirely new ones. And since our analysis models are implemented as tabular models, you can use virtually any reporting or analytics front end you want. Tap into PowerBI’s full power and vibrant eco-system to design reports against our Analysis Models, or directly against live data. Embed PowerBI reports directly in the IFS Aurena user experience, with the ability to drill through from report elements to pages in IFS Cloud for further details and analysis. Design and print operational reports such as order confirmations, invoices, and labels. Our operational printing tools and engine support pixel perfect layouts, barcodes, PDF creation, and detailed control of printer settings. IFS Cloud comes with innovation embedded for real-life industry scenarios. But we understand that as a customer you might want to add and connect your own innovations as well. Which is why it’s built for openness too, so you can take things further—connecting your own innovations, applications and processes to the data and functionality within IFS Cloud. By providing the openness and APIs you need, IFS Cloud lets you innovate more easily and achieve digital transformation faster. In an increasingly connected and automated world, complete API coverage is vital. Whether it’s integrating data and processes between different applications, extending your application on the outside, or automating activities, APIs are key. IFS Cloud includes a complete set of open APIs, covering all data and every process. The platform exposes these as OData RESTful APIs, complete with OpenAPI (formerly Swagger) specifications. In addition, our platform provides useful tools such as the built-in API Explorer that lets developers search for APIs, review API documentation, and configure API access. To create integration and automation—whether within an application or across applications—the business event initiating the process flow must be captured. IFS Cloud comes with a range of useful pre-defined business events, and you can configure your own events—to use for performing simple actions (e.g. send an e-mail) or initiating integration and automation flows. You can configure events to fire on any entity creation, data change, state change, or from actions performed by users that don’t result in a data change. Our platform has built-in capabilities for direct API access and process automation, along with message queueing and routing through IFS Connect. But you can also orchestrate more complex integration scenarios through external integration platforms. Our partnership with—and pre-built connectors for—Boomi iPaaS is a strong example of this. And thanks to the full coverage of open APIs, IFS Cloud works comfortably with most integration platforms. Choose whether to run IFS Cloud in our cloud service, or operate the application software in a different way, including on-premise. You can select from three different deployment models, and thanks to our containerized architecture, receive the same IFS Cloud software for each one. What’s more, our platform lets you move from one model to another, should business requirements or legislation change. We provide IFS Cloud as a service to you from our cloud—connect to the service, and we take care of the rest. We supply a pre-packaged “virtual appliance” with IFS Cloud software, which you operate together with the main database, on supported platform software, with choice of data residency. We provide the various software artifacts (e.g. containers, database scripts) that make up IFS Cloud to you, so you can install and operate it yourself, with choice of data residency. As part of our overall customer experience, IFS Lifecycle Experience provides the elements you need to manage your IFS Cloud solution through its entire application lifecycle—from initial development, through years of usage and updates, to new releases. You are in control, inviting IFS or IFS partners to perform work on your solution. Your self-service entry to manage your solution. The lifecycle experience portal lets you create your build place, apply service updates and releases, and much more. Contains everything you need to build your solution. The build place lets you access IFS Cloud releases and service updates and contains the solution repository, which stores any tailoring or extension development. The build place also provides DEV and QA environments along with automated build pipelines that perform continuous integration and delivery. Provides you with development tools, documentation, and automated tool updates. By using a people-centric design, we tap into the experience and knowledge your teams already have of using consumer software, apps, and services. It means that people who know the business don’t need to spend time learning the application. IFS Aurena is the main user experience for IFS Cloud. Using progressive and responsive web technologies, our intuitive, browser-based interface runs comfortably on any device: from mobile and tablet to multi-screen desktop. Pages adapt automatically to the screen size and type of device used. The browser-based experience is complemented with offline-capable apps built on IFS Aurena Native—our cross platform mobile capability that delivers apps across Android, iOS and Windows devices. IFS Aurena Native apps and IFS Aurena itself can be configured to reflect your brand, colors, and logos. Both IFS Aurena and IFS Aurena Native apps feature built-in augmented reality capabilities that provide remote assistance, for example to field workers. The capabilities augment live video chat, letting you point-and-show, draw and more on the live feed. Through messaging channels like Microsoft Teams and IFS Aurena itself, IFS Aurena Bot lets you complete specific tasks in a conversational way—using natural language, text or voice. Sometimes the best experience is the one provided from within another application, while still accessing data and functionality in IFS Cloud. Our platform offers add-in experiences, like the IFS CRM add-in for Microsoft Outlook and IFS Business Reporter add-in for Microsoft Excel. Regardless of how you access IFS Cloud, authentication and single-sign-on is performed using OpenID Connect and your choice of identity provider, including Azure AD, Okta, PingIdentity and more. Access to APIs, from clients that can’t present a sign-in UI, can be achieved using oAuth2. As well as broad and deep out-of-the-box capabilities, our solutions offer extensive scope for tailoring. For example, IFS Cloud lets you tailor the user interface and process automation so you can optimize it for your business and ways of working. We recognize the most accessible way to tailor is through configuration, and we support this with intuitive ‘designers’ rather than developer-focused environments that require highly specialist skills. Along with these, the IFS Cloud platform is built from the ground up to help you connect to other external software, data and platforms, or perform more traditional customization using our developer tools. Presenting the right information and options to users is one of the most powerful ways to make work more effective, efficient, and fun. With our Lobby Designer, you can configure exactly what information is shown at-a-glance to users. The Page Designer lets you add, move, hide and rearrange UI elements on pages to fit exactly how you work. Reduce manual work and automate business processes with the built-in Workflow Designer. With simple drag-and-drop configuration, you can pick up on any business event and automate additional tasks—calling on our APIs, user input, machine learning and external systems. Extend IFS Cloud’s data model through configuration: add new attributes, new relationships, and even entirely new entities. Place added attributes as fields on pages, in report layouts, and expose them through our APIs. Access IFS Cloud from within other applications, like Office365. Build new experiences using low-code tools, such as PowerApps and OutSystems. Develop a custom front end. Configure “punch-out” links and commands in the user interface, and much more. All these scenarios are not just possible, but easy and straightforward, thanks to our standards-based RESTful APIs and our API Explorer. In addition to our extensive configuration capabilities, which will handle most of your tailoring needs, you can make code level extensions in IFS Developer Studio. Such additions and extensions are kept in a separate code layer to minimize the impact of carrying them forward across future updates to IFS Cloud. Integrating new technologies so they bring value to real-world business and processes is a challenge, which is why we are providing advanced AI, automation, and optimization capabilities as services within our platform. That way, we can leverage them across the IFS Cloud solution in a way that becomes practical and affordable for our customers. Optimization involves complex situations with many variables and constraints. For example, the challenge in field service is to determine who should go where and do what when. With just 100 jobs done by 20 people, there are 10179 possible plans and continuously changing circumstances as the day progresses, so optimization needs to involve more than just brute force searching. Our world-leading scheduling optimization engine solves such dynamically-changing problems using a combination of local search, clustering, what-if simulation, and simulated annealing. The hierarchy of algorithms includes evolutionary computing techniques such as genetic algorithms. In addition, our scheduling engine uses AI to automate the process of algorithm selection, tuning and exploring the algorithm parameters to choose the best combination of algorithms for a given problem. Since machine learning (ML) allows systems to learn and adjust their actions without human assistance, it’s an important capability to serve defined business processes as well as intelligent process automation. Our machine learning service provides a complete ML pipeline that automates data preparation, training and deployment, removing the work typically done by a data scientist. The result is that the value of machine learning can be realized by business users as well as embodied in out-of-the-box automation bundles such as sales opportunity qualification. The ML service supports both pre-trained (e.g. by us, using available industry data) as well as bespoke models (e.g. opportunity qualification) where the machine learning model is trained, tuned and validated on your own data in order to capture the complexities and nuances of decisions unique to your business. Automating business processes reduces manual work and often leads to increased quality through consistent and timely execution of these processes. Our platform enables BPA through the use of events to initiate automation and with our Workflow Designer to configure the automation flow. Automation can be initiated from pre-defined events, the event of any status or change to any object, or from action events when users do something—regardless of whether that results in a data change. Analytics to provide awareness and decision-making support needs to be available when and where people work. For many it’s about having that at-a-glance awareness in the context of their daily tasks. For others it’s about line of business reporting or slicing and dicing years’ worth of data to explore insights. And for all: it’s about having easy access to information and smart ways to visualize, analyze, report and present it. Lobbies can be tailored to individual needs, providing you with an at-a-glance view of the information and actions that matter most to your role. As an add-in to Microsoft Excel, IFS Business Reporter is the perfect tool for business reporting and, thanks to write-back support, it’s ideal for business planning. Design reports using all your favorite Excel features, run them against live data, write back changes (to a budget forecast, for example), knowing your data will always be kept safe and under control in IFS Cloud. Benefit from our ready-to use in-memory analysis models, each containing the measures and dimensions you need to analyze decades of data. Tailor existing models or create entirely new ones. And since our analysis models are implemented as tabular models, you can use virtually any reporting or analytics front end you want. Tap into PowerBI’s full power and vibrant eco-system to design reports against our Analysis Models, or directly against live data. Embed PowerBI reports directly in the IFS Aurena user experience, with the ability to drill through from report elements to pages in IFS Cloud for further details and analysis. Design and print operational reports such as order confirmations, invoices, and labels. Our operational printing tools and engine support pixel perfect layouts, barcodes, PDF creation, and detailed control of printer settings. IFS Cloud comes with innovation embedded for real-life industry scenarios. But we understand that as a customer you might want to add and connect your own innovations as well. Which is why it’s built for openness too, so you can take things further—connecting your own innovations, applications and processes to the data and functionality within IFS Cloud. By providing the openness and APIs you need, IFS Cloud lets you innovate more easily and achieve digital transformation faster. In an increasingly connected and automated world, complete API coverage is vital. Whether it’s integrating data and processes between different applications, extending your application on the outside, or automating activities, APIs are key. IFS Cloud includes a complete set of open APIs, covering all data and every process. The platform exposes these as OData RESTful APIs, complete with OpenAPI (formerly Swagger) specifications. In addition, our platform provides useful tools such as the built-in API Explorer that lets developers search for APIs, review API documentation, and configure API access. To create integration and automation—whether within an application or across applications—the business event initiating the process flow must be captured. IFS Cloud comes with a range of useful pre-defined business events, and you can configure your own events—to use for performing simple actions (e.g. send an e-mail) or initiating integration and automation flows. You can configure events to fire on any entity creation, data change, state change, or from actions performed by users that don’t result in a data change. Our platform has built-in capabilities for direct API access and process automation, along with message queueing and routing through IFS Connect. But you can also orchestrate more complex integration scenarios through external integration platforms. Our partnership with—and pre-built connectors for—Boomi iPaaS is a strong example of this. And thanks to the full coverage of open APIs, IFS Cloud works comfortably with most integration platforms. Choose whether to run IFS Cloud in our cloud service, or operate the application software in a different way, including on-premise. You can select from three different deployment models, and thanks to our containerized architecture, receive the same IFS Cloud software for each one. What’s more, our platform lets you move from one model to another, should business requirements or legislation change. We provide IFS Cloud as a service to you from our cloud—connect to the service, and we take care of the rest. We supply a pre-packaged “virtual appliance” with IFS Cloud software, which you operate together with the main database, on supported platform software, with choice of data residency. We provide the various software artifacts (e.g. containers, database scripts) that make up IFS Cloud to you, so you can install and operate it yourself, with choice of data residency. As part of our overall customer experience, IFS Lifecycle Experience provides the elements you need to manage your IFS Cloud solution through its entire application lifecycle—from initial development, through years of usage and updates, to new releases. You are in control, inviting IFS or IFS partners to perform work on your solution. Your self-service entry to manage your solution. The lifecycle experience portal lets you create your build place, apply service updates and releases, and much more. Contains everything you need to build your solution. The build place lets you access IFS Cloud releases and service updates and contains the solution repository, which stores any tailoring or extension development. The build place also provides DEV and QA environments along with automated build pipelines that perform continuous integration and delivery. Provides you with development tools, documentation, and automated tool updates. From underlying intelligence that automates the prioritization and acceptance of sales leads, to automated functionality and augmented reality capabilities that maximize first time fix rates in the field, IFS Cloud is here to help you make optimal decisions for your business. The IFS Statement of Direction describes our solution and technology strategy and planned investments for the coming three-year period. Download this document to find out more about our plans for:

li|Platform Solution strategy and investment Services for intelligent and autonomous business Superior experiences
h1|IFS Cloud Platform Architecture
h2|Embedded innovation. Delightful experiences.
h3|User Experiences Tailor and Extend Automation and Optimization Analytics and Reporting Connect and Integrate Cloud and On-premise Lifecycle Experience User Experiences Browser-based for employees and B2B Apps on Android, iOS and Windows Augmented reality Chat bot Office add-ins Modern user authentication Tailor and Extend Lobby and Page Designers Workflow Designer Extensible data model APIs to extend on the outside Extend in layers with IFS Developer Studio Automation and Optimization Scheduling optimization Machine Learning (ML) service Business Process Automation (BPA) Analytics and Reporting Lobbies – at a glance IFS Business Reporter In-memory analysis models PowerBI Operational reporting Connect and Integrate 100% open RESTFul APIs Events and process automation Boomi partnership Cloud and On-premise Cloud Remote Self-managed Lifecycle Experience Lifecycle experience portal Build place and automation Developer portal
h4|Browser-based for employees and B2B Apps on Android, iOS and Windows Augmented reality Chat bot Office add-ins Modern user authentication Lobby and Page Designers Workflow Designer Extensible data model APIs to extend on the outside Extend in layers with IFS Developer Studio Scheduling optimization Machine Learning (ML) service Business Process Automation (BPA) Lobbies – at a glance IFS Business Reporter In-memory analysis models PowerBI Operational reporting 100% open RESTFul APIs Events and process automation Boomi partnership Cloud Remote Self-managed Lifecycle experience portal Build place and automation Developer portal Intelligence to power decisions IFS Statement of Direction
sp|Toggle navigation Why IFS Cloud? By Capability By Category User Experiences Tailor and Extend Automation and Optimization Analytics and Reporting Connect and Integrate Cloud and On-premise Lifecycle Experience x x x x x x x × Close
pa|Now more than ever, companies need to be able to adapt quickly to market change and mitigate risks caused by disruption. That calls for enterprise software that brings you the agility your business demands. IFS Cloud is that solution. Simple to use and tailor, easy to extend and connect to your wider IT landscape, IFS Cloud gives you what you need to do better business and take advantage of change within your organization, your industry and your markets. Experience class-leading solutions across Field Service Management, Enterprise Resource Planning and Enterprise Asset Management—all from a single product and platform. IFS Cloud pulls your core business activities together into something greater: moments of service that delight your customers. IFS Cloud gives you the functionality to compete and win in business today with the foundations to adapt to change in the future fast. You start with the capabilities that fit your needs today and deploy more functionality as and when your business and teams need it. The technology we build into our solutions evolves continuously to meet highly dynamic and changing business demands. From our beautifully customizable user experience and open API integration to the focused deployment of the highest impact AI technologies, our common platform lets you embrace change

li|IFS Cloud
h1|IFS Cloud
h2|Industry. Innovation. Choice.
h4|This is IFS Cloud IFS Cloud functionality A platform for innovation and delightful experiences
sp|Toggle navigation Why IFS Cloud? By Capability By Category This is IFS Cloud IFS Cloud functionality IFS Cloud Platform × Close
pa|IFS together with its partners are committed to providing choice, innovative technology, expertise and unsurpassed support, so customers across all industries and countries can overcome challenges and drive success. The IFS Partner Program creates a path to success for partners with recognized training, certification and opportunities for growth. With a broad range of solutions, and 5-star CRN® ratings, IFS is THE choice for organizations looking to remain competitive and irreplaceable in today's IT landscape. Learn why you should work with IFS partners and search our global directory to find qualified partners who are experts in your industry and IFS solutions. Learn more about our award-winning partner program and how IFS can ignite your business growth. Members of the IFS Partner Program may register for, or login to, access the IFS Partner Portal and additional services only available to IFS partners. Our partnerships with technology vendors who offer best of breed solutions that fit with our technology and our customers’ needs enables faster time to value and innovation to their business

li|Partner Program
h1|CONNECT TO SUCCESS WITH THE IFS PARTNER ECOSYSTEM
h2|IFS and its ecosystem of expert partners share a common goal—to put our customers firmly at the center of all we do.
h3|We are #forthechallengers
h4|Find an IFS Partner Become a Partner Partner Login IFS Technology Alliances
sp|Toggle navigation Why IFS Cloud? By Capability By Category Find an IFS partner Become a Partner Partner Login IFS Technology Alliances × Close
One of the ways we drive innovation and new technology incubation is through IFS Labs. Here we apply the latest thinking around consumer technologies, digital trends and innovative solutions across a range of industries to our products and software solutions. The mission for IFS Labs is to create customer value and inspiration by formulating, incubating and evangelizing new use cases and solutions with the objective to accelerate product innovation. It’s all about delivering innovation at the right time, in the right wat, considering applicability for our target industries and customers. To IFS, the capability to think freely, build on inspiration from wider trends and innovations, and work in a more exploratory way without fixed requirements or deadlines is a vital part of the innovation process. For our customers, it is part of ensuring we provide great enterprise software solutions today and into the future. IFS Labs operates under a license to fail. Not all innovative solutions will make it into the product. Some may not even make it through the first months. But as Edward Land once said: “An essential aspect of creativity is not being afraid to fail.” The mission of IFS Labs is to drive innovation and new technology incubation. Some examples of the success of IFS Labs can be found here: Digital Twins are virtual representations of physical assets. Most people use the Digital Twin in the context of IoT, but a Digital Twin is much more. To achieve the end-state of Digital Twin, many different features and use cases are needed. IFS Labs is collaborating with the rest of the RnD organization in order to bring the right features and use cases into the product, in the right order, at the right time. What’s the business application of wearable technology? Very simple - you can interact with your IFS business software whenever and wherever you are. There is no need to use your laptop, tablet or even your phone. Combine it with augmented reality and you can have the information anywhere, anytime, interacting with the real world. IFS Labs is continuously monitoring new developments in the wearable market. Most actively we’re working on solutions for smart glasses or other head mounted devices that will let users superimpose business data retrieved from IFS products in the real world using augmented reality. Imagine field service technicians using smart glasses to view pertinent onsite assignment data as a virtual overlay. Collaborating with leading tech providers like Microsoft and Zebra, IFS Labs is exploring how to maximize the business application of augmented and mixed reality. Recently IFS has announced the IFS Aurena Bot, a simple yet effective chat bot that lets you interact with IFS Applications to perform simple but effective dialogues such as “Call in sick” or “Update a CRM activity.” But what’s next? Why do people perceive chat bots, or other forms of conversational user interfacing as “intelligent”? At the same time something like general intelligence doesn’t exist yet. At IFS Labs we believe that by providing the bot with enough capability, including machine learning algorithms, data and context, a chat bot can be perceived as intelligent and provide the user with an increased user experience and value. Therefore, IFS Labs continues to investigate what’s next for conversational user experience. Much has been written about artificial intelligence (AI). It is and has been part of regular software development within IFS for many years. For example, IFS Planning and Scheduling Optimization has been using AI capabilities like neural networks for the past 12 years to create the optimal schedule for field workers. AI could provide a lot of possibilities for business software that we haven’t thought about. IFS Labs is researching and prototyping many different use cases to identify opportunities to improve or add features to our products. IFS Labs operates under a license to fail. Not all innovative solutions will make it into the product. Some may not even make it through the first months. But as Edward Land once said: “An essential aspect of creativity is not being afraid to fail.” The mission of IFS Labs is to drive innovation and new technology incubation. Some examples of the success of IFS Labs can be found here: Digital Twins are virtual representations of physical assets. Most people use the Digital Twin in the context of IoT, but a Digital Twin is much more. To achieve the end-state of Digital Twin, many different features and use cases are needed. IFS Labs is collaborating with the rest of the RnD organization in order to bring the right features and use cases into the product, in the right order, at the right time. What’s the business application of wearable technology? Very simple - you can interact with your IFS business software whenever and wherever you are. There is no need to use your laptop, tablet or even your phone. Combine it with augmented reality and you can have the information anywhere, anytime, interacting with the real world. IFS Labs is continuously monitoring new developments in the wearable market. Most actively we’re working on solutions for smart glasses or other head mounted devices that will let users superimpose business data retrieved from IFS products in the real world using augmented reality. Imagine field service technicians using smart glasses to view pertinent onsite assignment data as a virtual overlay. Collaborating with leading tech providers like Microsoft and Zebra, IFS Labs is exploring how to maximize the business application of augmented and mixed reality. Recently IFS has announced the IFS Aurena Bot, a simple yet effective chat bot that lets you interact with IFS Applications to perform simple but effective dialogues such as “Call in sick” or “Update a CRM activity.” But what’s next? Why do people perceive chat bots, or other forms of conversational user interfacing as “intelligent”? At the same time something like general intelligence doesn’t exist yet. At IFS Labs we believe that by providing the bot with enough capability, including machine learning algorithms, data and context, a chat bot can be perceived as intelligent and provide the user with an increased user experience and value. Therefore, IFS Labs continues to investigate what’s next for conversational user experience. Much has been written about artificial intelligence (AI). It is and has been part of regular software development within IFS for many years. For example, IFS Planning and Scheduling Optimization has been using AI capabilities like neural networks for the past 12 years to create the optimal schedule for field workers. AI could provide a lot of possibilities for business software that we haven’t thought about. IFS Labs is researching and prototyping many different use cases to identify opportunities to improve or add features to our products. The IFS Labs blog is where we share our latest thinking and let you know about the technologies we’re focusing on. The blog is about software technology and innovation from a business perspective, which is the core of what we do within IFS Labs. It also gives you the views and opinions on current events, latest innovation trends, news and technology from the viewpoint of our enterprise software development team. Allinq and IFS Labs join forces to investigate the potential of advanced mixed reality by field-testing an integrated solution, using MS HoloLens smart glasses, to get system information to the eyes of their field service technicians. Partnering with IFS Labs, Cheer Pack turns an idea into reality with a robotic handling system. Completely autonomously orchestrated and optimized by IFS Applications, the solution provides $1.5 million in savings per year and allows Cheer Pack to place staff in higher-skilled positions to better manage labor shortages

li|IFS Labs Early 2019 IFS Labs signaled that the technology to perform collaboration video calls had become mature enough for production level roll outs. After running a successful incubation project through 2019, followed by a regular development project in 2020, embedded remote assistance capability inside IFS products is now a fact. In 2015, IFS Labs showcased the first version of the chatbot's artificial intelligence capabilities inside IFS Applications. Many iterations and technology try-outs later, the 2019 release of IFS Aurena Bot is a fact. Surfacing both inside IFS Aurena and in third-party channels like MS Teams, it provides the user with a new conversational user interface to improve user experience. This Internet Of Things application started out as a proof-of-concept project with the urban transport operator, Sporveien, in Oslo, Norway, whose trains are equipped with sensors capturing large amounts of data about their service needs, enabling flexible, predictive maintenance, lower costs and ultimately more trains running. Easy access to relevant data in the context of the twin. In the context of an asset this can certainly contain live data from IoT sensors, but also the data typically found in Enterprise Asset Management, Enterprise Resource Planning, and Service applications - maintenance data, health and safety records, risk and compliance data, procurement data. The possibility to visualize the status of the twin and use the visualization to navigate structures and data. The visualization can be an exploded drawing, a 2D drawing, a 3D model, or even a 4D model, where the fourth dimension is time. The ability to handle the past, present, and future - to view the status, look back and see how things were some time ago, and simulate or extrapolate what might happen moving forward. Early 2019 IFS Labs signaled that the technology to perform collaboration video calls had become mature enough for production level roll outs. After running a successful incubation project through 2019, followed by a regular development project in 2020, embedded remote assistance capability inside IFS products is now a fact. In 2015, IFS Labs showcased the first version of the chatbot's artificial intelligence capabilities inside IFS Applications. Many iterations and technology try-outs later, the 2019 release of IFS Aurena Bot is a fact. Surfacing both inside IFS Aurena and in third-party channels like MS Teams, it provides the user with a new conversational user interface to improve user experience. This Internet Of Things application started out as a proof-of-concept project with the urban transport operator, Sporveien, in Oslo, Norway, whose trains are equipped with sensors capturing large amounts of data about their service needs, enabling flexible, predictive maintenance, lower costs and ultimately more trains running. Easy access to relevant data in the context of the twin. In the context of an asset this can certainly contain live data from IoT sensors, but also the data typically found in Enterprise Asset Management, Enterprise Resource Planning, and Service applications - maintenance data, health and safety records, risk and compliance data, procurement data. The possibility to visualize the status of the twin and use the visualization to navigate structures and data. The visualization can be an exploded drawing, a 2D drawing, a 3D model, or even a 4D model, where the fourth dimension is time. The ability to handle the past, present, and future - to view the status, look back and see how things were some time ago, and simulate or extrapolate what might happen moving forward.
st|IFS Remote Assistance for Service and Maintenance IFS Aurena Bot IFS IoT Business IFS Remote Assistance for Service and Maintenance IFS Aurena Bot IFS IoT Business
h1|IFS Labs: Innovative Enterprise Business Software Solutions
h2|Spearheading innovation
h3|IFS Labs Success Stories Digital Twins Augmented Reality & Wearable Technology Intelligent Autonomous Assistants Artificial Intelligence IFS Labs Success Stories Digital Twins Augmented Reality & Wearable Technology Intelligent Autonomous Assistants Artificial Intelligence
h4|Read more about IFS Labs IFS Labs Blog Immersive experience Factory of the future
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pa|IFS™ utvecklar och levererar affärssystem till kunder över hela världen som tillverkar och distribuerar varor, underhåller anläggningstillgångar samt driver serviceinriktade verksamheter. Vår branschkunskap och våra lösningar har tillsammans med vårt kundfokus gjort oss till en ledare och den mest rekommenderade inom sektorn. Våra 3 500 medarbetare stödjer fler än en tio tusen kunder över hela världen genom lokala kontor och ett växande partnernätverk. Share This Page Vi får ofta frågan om varför våra kunder föredrar att göra affärer med oss. En orsak är att IFS är en ledande leverantör av affärslösningar som utformats och utvecklats i samarbete med våra kunder för att göra dem mer flexibla. Vi stödjer fler än 1 miljon användare över hela världen och vår affärslösning är känd för sin flexibilitet. Med våra omfattande kunskaper inom utvalda branscher erbjuder IFS ett flexibelt, helintegrerat affärssystem (ERP)

li|Om IFS
h1|Om IFS
h4|IFS Moment of Service
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pa|Learn about IFS as a company; our history, our philosophy and ideas. What makes us different from other enterprise software companies? It’s all here. Find out who to contact with pressing questions or concerns about IFS, or to arrange for top level executive interviews. We strive to be accessible! Download a copy of the latest customer magazine to find out all the latest IFS news, information and resources available to you. Read IFS Quarterly and Annual Reports for up-to-date and historical information on our performance. Plus a calendar of our coming results releases. IFS governance is based on the Swedish Companies Act and the Swedish Code of Corporate Governance

li|Company
h1|Företag
h2|IFS, en av världens ledande leverantörer av affärssystem, erbjuder lösningar som gör det möjligt för företagen att snabbt svara upp mot marknadsförändringar och använda resurser på ett mer flexibelt sätt för att uppnå bättre affärsresultat och konkurrensfördelar.
h4|Company Information Careers Challenger Magazine Financial Results Governance
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To-date, we have participated in two build days. This opportunity allows our employees to work alongside future homeowners in building homes they wouldn’t otherwise be able to afford. We have enrolled in the Partners for Life program with Canadian Blood Services and have pledged to donate 40 units of blood this year – to date we’re at 11. Four times per year, the Give Life shuttle picks employees up and brings them to a near clinic to donate blood. Employees who donate on their own units may also count towards our overall pledge. The food bank relies on the harvest farm during the summer months to provide fresh produce to those in our communities who need it. During the summer months (May-September), we volunteer at the farm either weeding or harvesting vegetables that get to the agencies and then to the 38,400 people (per month) who need it. As part of the IFS Education Program, IFS regularly lecture about the IFS EAM Solution at Shanghai Electric Power University. IFS has partnered up with the MacMillan Cancer Support and have raised over £7000 so far. We are continuously working closely with McMillan and do local initiatives like ‘wear it pink’ and ‘coffee mornings’ to help raise money. As part of the IFS Education Program, IFS works closely with Nottingham University and have opportunities for students to gain experience in the Research and Development function. IFS employees build bikes and donated them to a company called Aspire who are a pupil referral unit funded by the Government providing support for students who have been excluded from mainstream schooling or are facing issues/problems at home problems. By providing these mountain bikes to them we felt like we were giving something back. IFS employees have also built wheelchairs in team building events and these were given to a local authority. As part of the IFS Education Program, IFS has partnered up with University of Turku and Aalto university in Espoo to guest lecture about IT. We regularily donate our employee and customer Christmas gift funds to the Finnish Cancer Foundation and other charity organizations. As part of the IFS Education Program, IFS in Sri Lanka collaborate with more than 15 universities to promote IT and technology among the next generation of co-workers. Our staff members deliver core modules in universities and are also involved in preparing teaching material, question papers, marking answer scripts. Guest Lectures on Technology and Application topics are delivered in all the universities. We have also build computer labs at local universities. Opportunity to students completing Advance Level (secondary school level) to read for a degree in IT (4 years) combined with a 4-day work internship at IFS. IFS sponsors university education together with an expense allowance. Students going through the program are offered employment opt to work for IFS after completing the degree. We also provide fi'nancial assistance to talented students from less privileged backgrounds are provided to students studying towards IT related degrees. Up to 6 months internships provided to 3rd year undergraduates as a part of the university collaboration. They work on short term assignments and work on Technology research-based projects, development of tools and utilities, etc. for Software Engineer track. Around 35 internships offered every year. IFS contributes towards design and evaluation of undergraduate course content to keep courses in line with industry needs balanced with good theoretical foundation. IFS staff provide project ideas, guidance and supervision to final year undergraduates to fulfil their research component in the degree programs. IFS hosts mentoring programs focusing on developing Soft Skills - behavior, attitude, communication skills, CV writing and facing interviews, time management, and preparation for the industry-entry. IFS partners with University of Moratuwa (one of the key Engineering & Technical University in Sri Lanka) to promote Innovation and Entrepreneurship and a grant over a period of 5 years to establish a position of an IFS Endowed Professor/Senior Fellow for Innovation and Entrepreneurship at the University of Moratuwa. IFS participates in teacher training focused on enhancing the Information and Communication Technology competence of school teachers in Sri Lanka. IFS regularily help victims of natural disasters, such as through a six-month training program to help school children and teachers from affected families on ICT as a part of Post Tsunami Assistance. We have also given assistance to over school children to continue their education as a part of Flood Relief Assistance in 2016 & 2017. IFS lecture to software engineering students about ERP and business software implementation, to give a flavor of what awaits after school. Through IT Park, we regularily donate blood. IFS supports Kings College in Madrid and their international student community through donations and gifts for school festivities. IFS frequently has students (IT & Marketing) for an internship of 5-6 months at IFS in the Netherlands. Technical equipment and hardware no longer needed is donated to social organizations. IFS employees mentor on average five interns each year in India. We host internship in IFS office in Linköping and Colombo for students in Master’s Programme IT & Management at Linköping University. As part of the IFS Education Program, IFSers in the Iberica region collaborate with local universities to guest lecture and inspire students in IT and tech. IFS regularily donate money to Juegaterapia, an organization helping hospitalized children to cope with their everyday through fun and play. IFS is committed to supporting the sport and the healthy life of the Spanish students and has been one of the sponsors of the event for the “Asociación Madriléña de Judo”. We have lectured for students/learners studying at the Ukuqala Future Academy to demontrate what ERP is and introduce them to the challenges of business software. IFS has voulenterred to be guest judges on Capstone Projects for the UIC Business School. These Projects are typically marketing, IT and business related. As part of the IFS Education Program, IFS has partnered up with French universities to guest lecture about IT and inspire students. IFS provided a test environment of IFS Applications to a Dutch college so students can actively use the system in their ERP courses. As part of the IFS Education Program, IFS has partnered up with local universities to guest lecture about IT and inspire students. We run internship programs in Poland through which several employees started their career in IFS or with an IFS Partner. We partner with the Bachelor’s program of Science in Information Systems Analysis at Linköping University by sponsoring the program and participating in joint activities. IFS also gust lecture at Chalmers in Gothenburg and KTH in Stockholm. We've hosted an evening event at IFS Gothenburg office where IFS invited DataTjej, a non-profit networking association for women and intergender people of all ages interested in IT and data. In early 2015, IFS donated a retired trade show booth, and setup assistance, to the Milwaukee School of Engineering (MSOE). The booth is currently being used to promote engineering to Spanish speaking students. Every year, IFSers volunteer to help mentoring students, judge business plan competitions and offer career advice as part of the Freshman Innovation Immersion put on by the Entrepreneurship department. As part of the IFS Education Program, IFS has partnered up with several Australian universities - such as the University of Melbourne - to guest lecture about IT and inspire students. IFS donates to charity organizations and sport activities supporting cancer research and protecting nature and wildlife (KWF, Stichting Juul, Tour for life, Esther Fonds, Stichting Pantereus). IFS supports graduate students in deploying our HR solution at Russia’s largest technical university, to digitize the management of post graduate information. As part of comprehensive university cooperations, we support numerous universities in the region with seminars, guest lectures, technical equipment and offer students the opportunity to write their final dissertation or to do an internship at IFS. In their spare time, IFS employees help children learn English and assists them with their homework assignments. The aim is to inspire them to keep studying and pursue their goals. In order to get more people exercising, IFS organize community fitness and health drives on Sundays. The emphasis is on healthy mind and body with the goal of teaching people to do self yoga at home. IFS has a partnership with Kodcentrum, a non-profit organization that introduces children ages 10-12 to computer science free of charge. The purpose is to democratize technology education by helping children learn digital skills. We have hosted hackthons as well as give donations to the organization's work. We sponsor learnership programmes for 30 young, unemployed South Africans to provide them with the opportunity to develop skills and qualifications that will enhance their employability. The programme aligns with the government’s drive to reduce unemployment by creating workplace learning opportunities. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. IFS advise and shape the curriculum for digital marketing students at Moraine Park Technical College (MPTC). The college values bringing people from industry to provide insight and guidance into what skills are needed for Digital Marketing students. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. We teach IFS Applications among undergraduates and graduates in 14 academic centers, such as: Silesian University of Technology (Gliwice), Kazimierz Wielki University (Bydgoszcz) and University of Warsaw (Warsaw). Each year approx. 2000 students take classes in IFS Applications. Since 2013, every two years the Rotarian Charity Dragon Boat Race has been held in Erlangen. Since the first event the IFS Team " the Vikings" has been paddling for a good cause. The starting fee and catering revenues are always donated to selected local projects. For some years IFS has been supporting the association that organizes rock concerts for the charitable cause and has been donating the net proceeds for over eleven years. ROCK gegen KREBS e.V. is a non-profit association that supports the German Cancer Aid Association and other social institutions on a voluntary basis. The Sportwagencharity e.v. is a non-profit association that volunteers for selected projects for seriously ill and disadvantaged children. The Sport Car Charity idea: give the children an unforgettable experience with a co-pilot tour in a super sports car and at the same time collect donations for the selected projects. Since 2014, IFS elves have been giving gifts to children from the Early Intervention of Lebenshilfe e.V. in Erlangen. This department offers children and their families with developmental problems and disabilities early and meaningful help. If possible, the children themselves create their "wish card", which is then hung on the IFS Christmas tree and "picked" and "fulfilled" by the IFS staff. The joy of the children is always enormous. IFS employees help local students with career advice rerepseting about 25 mandays per year. We also support the elderly community by spending time with people at an old age home. The food bank relies on the harvest farm during the summer months to provide fresh produce to those in our communities who need it. During the summer months (May-September), we volunteer at the farm either weeding or harvesting vegetables that get to the agencies and then to the 38,400 people (per month) who need it. IFS help with distribution of 5,000 daily meals to over 50 locations in Singapore together with Willing Hearts. The beneficiaries include the elderly, the disabled, low income families, children from single parent families or otherwise poverty-stricken families, and migrant workers. A global company, which by its definition is a collective of many individuals, has by its sheer size the opportunity to affect the world, be it in a good or bad way. If you have the power to make such an impact, you also have an obligation to act in a responsible way. IFS is determined to make an impact and contribute to make the world a better place, through a handful of global initiatives involved our employees. The IFS Foundation is an initiative to support rural villages in Sri Lanka and to give back to the community through improving the living standards of people in the country-side. Starting in 2019, the project is planned to cover the aspects of health, water and sanitation, education, economy and gender equality, resulting in a self-sustained community. All IFS employees are encouraged to invest one work day a year in supporting a charitable cause of their choice. Guidance in deciding what cause to support is provided through the form of the United Nations’ sustainable development goals, which offer a broad and well-structured way for employees to ensure their efforts make a difference. Using their volunteer day, IFS employees have participated in initiatives such as helping children to read, harvesting vegetables for community kitchens and coaching/career advice workshops for university students. Education is something that can make a real difference. As a large employer, we recognize the benefits that education can provide individuals, families and communities. The IFS Education Program aims to counter low interest in STEM subjects by helping students and young people get enthusiastic about technology, learn new skills, and give them an idea of what it is like to work in IT. Collaborating with more than 80 universities across the globe, we at IFS want to inspire students by providing the necessary resources and especially encourage female students into a career in tech. We work globally to offer scholarships, grants, IT equipment for classroom teaching, as well as practical knowledge through internships and mentorships for graduate students. In 2019, the IFS Education Program was awarded with the International CSR Excellence Award. Share This Page If you would like to know more about our CSR projects, please get in touch with Katie Latta, our Global CSR Programme Manager. Have a question about IFS or our solutions? Our contact form and local phone numbers can be found on the Contact Us page
 On a monthly basis, we sort food that is collected from grocery stores and brought to the Food Bank warehouse. Once the food is sorted, it’s distributed to all the local member agencies to help feed the 38,400 people (per month) who rely on it. December is our largest fundraising month were we host a series of events to raise month for the food bank (raffles, 50/50s, bake sales) – just in time for the holidays.
li|Corporate Social Responsibility
h1|Our Corporate Social Responsibility Efforts
h2|THE IFS FOUNDATION THE IFS VOLUNTEER DAY THE IFS EDUCATION PROGRAM
h3|Our Global CSR commitment Food sorting for the Ottawa Food Bank Building Afforable Housing with Habitat for Humanity Donating blood Community Harvest Farm Guest lecturing at Shanghai Electric Power University Raising money for MacMillan Cancer Support Partnering with Nottingham University Building bikes for struggling students Building wheelchairs Guest lecturing at local colleges Supporting the Finnish Cancer Foundation Collaboration with 15 universities Graduate Scholarship Program Industrial Placement (Internships) Curriculum development and review Final year undergraduate project facilitation and supervision Conducting Mentoring programmes and industry visits Partnering with University of Moratuwa to promote Innovation and Entrepreneurship Teacher Training programs for School Teachers in IT streams Disaster relief Guest lecturing at Bangkok University Blood donations Sponsoring of international school students Hosting of internships Donation of technical equipment Mentoring interns Accepting interns Guest lecture at local colleges Supporting Juegaterapia Supporting sports organizations Guest lecturing at Ukuqala Future Academy Guest judges at the UIC Business School Guest lecturing at local colleges Free enterprise software for college students Guest lecturing at local colleges Interships Guest lecturing at several universities Working for gender equality with DataTjej Trade Show Equipment donated to Engineering Students Mentoring students at University of St. Thomas Guest lecturing at local colleges Donating to charity Free enterprise software for college students Collaboration with Germany universities Helping orphans Health & fitness awareness camps at parks Hackthon for young kids Investing in youth skills development initiative University Sponsored Maintenance Management Research @ University of Cincinnati University Sponsored Maintenance Management Research @ University of Michigan University Sponsored Maintenance Management Research @ University of Texas Advisory Member for the Digital Marketing Curriculum at Moraine Park Technical College University Sponsored Maintenance Management Research: Marian University University Sponsored Maintenance Management Research: UW-Fond du Lac Teaching at local colleges Paddling for charity- Dragon boat race Supporting Rock against cancer IFS support the Sportwagenchariy Nürnberg since 2015 Giving to childrens charity project Career councelling at universities Volonteering at old age home Community Harvest Farm Willing Hearts Our global CSR programmes Want to hear more? IFS Lockdown Live Aid Concert
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pa|One of the ways we drive innovation and new technology incubation is through IFS Labs. Here we apply the latest thinking around consumer technologies, digital trends and innovative solutions across a range of industries to our products and software solutions. The mission for IFS Labs is to create customer value and inspiration by formulating, incubating and evangelizing new use cases and solutions with the objective to accelerate product innovation. It’s all about delivering innovation at the right time, in the right wat, considering applicability for our target industries and customers. To IFS, the capability to think freely, build on inspiration from wider trends and innovations, and work in a more exploratory way without fixed requirements or deadlines is a vital part of the innovation process. For our customers, it is part of ensuring we provide great enterprise software solutions today and into the future. IFS Labs operates under a license to fail. Not all innovative solutions will make it into the product. Some may not even make it through the first months. But as Edward Land once said: “An essential aspect of creativity is not being afraid to fail.” The mission of IFS Labs is to drive innovation and new technology incubation. Some examples of the success of IFS Labs can be found here: Digital Twins are virtual representations of physical assets. Most people use the Digital Twin in the context of IoT, but a Digital Twin is much more. To achieve the end-state of Digital Twin, many different features and use cases are needed. IFS Labs is collaborating with the rest of the RnD organization in order to bring the right features and use cases into the product, in the right order, at the right time. What’s the business application of wearable technology? Very simple - you can interact with your IFS business software whenever and wherever you are. There is no need to use your laptop, tablet or even your phone. Combine it with augmented reality and you can have the information anywhere, anytime, interacting with the real world. IFS Labs is continuously monitoring new developments in the wearable market. Most actively we’re working on solutions for smart glasses or other head mounted devices that will let users superimpose business data retrieved from IFS products in the real world using augmented reality. Imagine field service technicians using smart glasses to view pertinent onsite assignment data as a virtual overlay. Collaborating with leading tech providers like Microsoft and Zebra, IFS Labs is exploring how to maximize the business application of augmented and mixed reality. Recently IFS has announced the IFS Aurena Bot, a simple yet effective chat bot that lets you interact with IFS Applications to perform simple but effective dialogues such as “Call in sick” or “Update a CRM activity.” But what’s next? Why do people perceive chat bots, or other forms of conversational user interfacing as “intelligent”? At the same time something like general intelligence doesn’t exist yet. At IFS Labs we believe that by providing the bot with enough capability, including machine learning algorithms, data and context, a chat bot can be perceived as intelligent and provide the user with an increased user experience and value. Therefore, IFS Labs continues to investigate what’s next for conversational user experience. Much has been written about artificial intelligence (AI). It is and has been part of regular software development within IFS for many years. For example, IFS Planning and Scheduling Optimization has been using AI capabilities like neural networks for the past 12 years to create the optimal schedule for field workers. AI could provide a lot of possibilities for business software that we haven’t thought about. IFS Labs is researching and prototyping many different use cases to identify opportunities to improve or add features to our products. IFS Labs operates under a license to fail. Not all innovative solutions will make it into the product. Some may not even make it through the first months. But as Edward Land once said: “An essential aspect of creativity is not being afraid to fail.” The mission of IFS Labs is to drive innovation and new technology incubation. Some examples of the success of IFS Labs can be found here: Digital Twins are virtual representations of physical assets. Most people use the Digital Twin in the context of IoT, but a Digital Twin is much more. To achieve the end-state of Digital Twin, many different features and use cases are needed. IFS Labs is collaborating with the rest of the RnD organization in order to bring the right features and use cases into the product, in the right order, at the right time. What’s the business application of wearable technology? Very simple - you can interact with your IFS business software whenever and wherever you are. There is no need to use your laptop, tablet or even your phone. Combine it with augmented reality and you can have the information anywhere, anytime, interacting with the real world. IFS Labs is continuously monitoring new developments in the wearable market. Most actively we’re working on solutions for smart glasses or other head mounted devices that will let users superimpose business data retrieved from IFS products in the real world using augmented reality. Imagine field service technicians using smart glasses to view pertinent onsite assignment data as a virtual overlay. Collaborating with leading tech providers like Microsoft and Zebra, IFS Labs is exploring how to maximize the business application of augmented and mixed reality. Recently IFS has announced the IFS Aurena Bot, a simple yet effective chat bot that lets you interact with IFS Applications to perform simple but effective dialogues such as “Call in sick” or “Update a CRM activity.” But what’s next? Why do people perceive chat bots, or other forms of conversational user interfacing as “intelligent”? At the same time something like general intelligence doesn’t exist yet. At IFS Labs we believe that by providing the bot with enough capability, including machine learning algorithms, data and context, a chat bot can be perceived as intelligent and provide the user with an increased user experience and value. Therefore, IFS Labs continues to investigate what’s next for conversational user experience. Much has been written about artificial intelligence (AI). It is and has been part of regular software development within IFS for many years. For example, IFS Planning and Scheduling Optimization has been using AI capabilities like neural networks for the past 12 years to create the optimal schedule for field workers. AI could provide a lot of possibilities for business software that we haven’t thought about. IFS Labs is researching and prototyping many different use cases to identify opportunities to improve or add features to our products. The IFS Labs blog is where we share our latest thinking and let you know about the technologies we’re focusing on. The blog is about software technology and innovation from a business perspective, which is the core of what we do within IFS Labs. It also gives you the views and opinions on current events, latest innovation trends, news and technology from the viewpoint of our enterprise software development team. Allinq and IFS Labs join forces to investigate the potential of advanced mixed reality by field-testing an integrated solution, using MS HoloLens smart glasses, to get system information to the eyes of their field service technicians. Partnering with IFS Labs, Cheer Pack turns an idea into reality with a robotic handling system. Completely autonomously orchestrated and optimized by IFS Applications, the solution provides $1.5 million in savings per year and allows Cheer Pack to place staff in higher-skilled positions to better manage labor shortages

li|IFS Labs Early 2019 IFS Labs signaled that the technology to perform collaboration video calls had become mature enough for production level roll outs. After running a successful incubation project through 2019, followed by a regular development project in 2020, embedded remote assistance capability inside IFS products is now a fact. In 2015, IFS Labs showcased the first version of the chatbot's artificial intelligence capabilities inside IFS Applications. Many iterations and technology try-outs later, the 2019 release of IFS Aurena Bot is a fact. Surfacing both inside IFS Aurena and in third-party channels like MS Teams, it provides the user with a new conversational user interface to improve user experience. This Internet Of Things application started out as a proof-of-concept project with the urban transport operator, Sporveien, in Oslo, Norway, whose trains are equipped with sensors capturing large amounts of data about their service needs, enabling flexible, predictive maintenance, lower costs and ultimately more trains running. Easy access to relevant data in the context of the twin. In the context of an asset this can certainly contain live data from IoT sensors, but also the data typically found in Enterprise Asset Management, Enterprise Resource Planning, and Service applications - maintenance data, health and safety records, risk and compliance data, procurement data. The possibility to visualize the status of the twin and use the visualization to navigate structures and data. The visualization can be an exploded drawing, a 2D drawing, a 3D model, or even a 4D model, where the fourth dimension is time. The ability to handle the past, present, and future - to view the status, look back and see how things were some time ago, and simulate or extrapolate what might happen moving forward. Early 2019 IFS Labs signaled that the technology to perform collaboration video calls had become mature enough for production level roll outs. After running a successful incubation project through 2019, followed by a regular development project in 2020, embedded remote assistance capability inside IFS products is now a fact. In 2015, IFS Labs showcased the first version of the chatbot's artificial intelligence capabilities inside IFS Applications. Many iterations and technology try-outs later, the 2019 release of IFS Aurena Bot is a fact. Surfacing both inside IFS Aurena and in third-party channels like MS Teams, it provides the user with a new conversational user interface to improve user experience. This Internet Of Things application started out as a proof-of-concept project with the urban transport operator, Sporveien, in Oslo, Norway, whose trains are equipped with sensors capturing large amounts of data about their service needs, enabling flexible, predictive maintenance, lower costs and ultimately more trains running. Easy access to relevant data in the context of the twin. In the context of an asset this can certainly contain live data from IoT sensors, but also the data typically found in Enterprise Asset Management, Enterprise Resource Planning, and Service applications - maintenance data, health and safety records, risk and compliance data, procurement data. The possibility to visualize the status of the twin and use the visualization to navigate structures and data. The visualization can be an exploded drawing, a 2D drawing, a 3D model, or even a 4D model, where the fourth dimension is time. The ability to handle the past, present, and future - to view the status, look back and see how things were some time ago, and simulate or extrapolate what might happen moving forward.
st|IFS Remote Assistance for Service and Maintenance IFS Aurena Bot IFS IoT Business IFS Remote Assistance for Service and Maintenance IFS Aurena Bot IFS IoT Business
h1|IFS Labs: Innovative Enterprise Business Software Solutions
h2|Spearheading innovation
h3|IFS Labs Success Stories Digital Twins Augmented Reality & Wearable Technology Intelligent Autonomous Assistants Artificial Intelligence IFS Labs Success Stories Digital Twins Augmented Reality & Wearable Technology Intelligent Autonomous Assistants Artificial Intelligence
h4|Read more about IFS Labs IFS Labs Blog Immersive experience Factory of the future
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Read or subscribe to media releases on new customer announcements, products, financial reports and more. The latest on IFS from around the world! Come meet us in person at these events around the world. From exhibits at conferences to our own IFS World Conference and regional customer events. Want to learn more about what we are thinking at IFS? Follow our thought leaders and experts as they blog about their industry or technology focus. Learn what industry experts are saying about IFS and why they routinely recognize IFS as a leading provider of enterprise software designed and developed in collaboration with our customers

li|News
h1|News and Events
h2|The latest IFS news and events from around the world.
h4|IFS News IFS Events IFS Blog Industry Analyst Recognition
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With a component-based architecture featuring controlled workflow, automated maintenance and materials planning, point-of-maintenance access to real-time information and paperless execution and compliance, IFS Maintenix is designed to address the complete spectrum of aviation maintenance management in a single integrated business solution. With a role-based structure for the capture and dissemination of relevant information, each user is presented with the accurate and timely information needed to do work efficiently and effectively. IFS Maintenix eLogbook is an innovative electronic logbook solution that supports a connected workforce and pilot engagement model. Leave spreadsheets and manual updates behind for an affordable long-range planning solution. IFS Maintenix Fleet Planner scales with your fleet and works with any M&E system. IFS Maintenix Operator Edition offers commercial organizations the complete spectrum of aviation maintenance management via a fully-integrated, web-enabled and mobile-ready software platform

li|IFS Maintenix
h1|IFS Maintenix: Aviation Maintenance Software
h2|Aviation maintenance management software designed to help maximize the revenue potential of assets through standard, lean, predictable maintenance.
h3|Best-of-breed software for aviation maintenance management
h4|IFS Maintenix eLogbook IFS Maintenix Fleet Planner IFS Maintenix Operator Edition
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pa|To-date, we have participated in two build days. This opportunity allows our employees to work alongside future homeowners in building homes they wouldn’t otherwise be able to afford. We have enrolled in the Partners for Life program with Canadian Blood Services and have pledged to donate 40 units of blood this year – to date we’re at 11. Four times per year, the Give Life shuttle picks employees up and brings them to a near clinic to donate blood. Employees who donate on their own units may also count towards our overall pledge. The food bank relies on the harvest farm during the summer months to provide fresh produce to those in our communities who need it. During the summer months (May-September), we volunteer at the farm either weeding or harvesting vegetables that get to the agencies and then to the 38,400 people (per month) who need it. As part of the IFS Education Program, IFS regularly lecture about the IFS EAM Solution at Shanghai Electric Power University. IFS has partnered up with the MacMillan Cancer Support and have raised over £7000 so far. We are continuously working closely with McMillan and do local initiatives like ‘wear it pink’ and ‘coffee mornings’ to help raise money. As part of the IFS Education Program, IFS works closely with Nottingham University and have opportunities for students to gain experience in the Research and Development function. IFS employees build bikes and donated them to a company called Aspire who are a pupil referral unit funded by the Government providing support for students who have been excluded from mainstream schooling or are facing issues/problems at home problems. By providing these mountain bikes to them we felt like we were giving something back. IFS employees have also built wheelchairs in team building events and these were given to a local authority. As part of the IFS Education Program, IFS has partnered up with University of Turku and Aalto university in Espoo to guest lecture about IT. We regularily donate our employee and customer Christmas gift funds to the Finnish Cancer Foundation and other charity organizations. As part of the IFS Education Program, IFS in Sri Lanka collaborate with more than 15 universities to promote IT and technology among the next generation of co-workers. Our staff members deliver core modules in universities and are also involved in preparing teaching material, question papers, marking answer scripts. Guest Lectures on Technology and Application topics are delivered in all the universities. We have also build computer labs at local universities. Opportunity to students completing Advance Level (secondary school level) to read for a degree in IT (4 years) combined with a 4-day work internship at IFS. IFS sponsors university education together with an expense allowance. Students going through the program are offered employment opt to work for IFS after completing the degree. We also provide fi'nancial assistance to talented students from less privileged backgrounds are provided to students studying towards IT related degrees. Up to 6 months internships provided to 3rd year undergraduates as a part of the university collaboration. They work on short term assignments and work on Technology research-based projects, development of tools and utilities, etc. for Software Engineer track. Around 35 internships offered every year. IFS contributes towards design and evaluation of undergraduate course content to keep courses in line with industry needs balanced with good theoretical foundation. IFS staff provide project ideas, guidance and supervision to final year undergraduates to fulfil their research component in the degree programs. IFS hosts mentoring programs focusing on developing Soft Skills - behavior, attitude, communication skills, CV writing and facing interviews, time management, and preparation for the industry-entry. IFS partners with University of Moratuwa (one of the key Engineering & Technical University in Sri Lanka) to promote Innovation and Entrepreneurship and a grant over a period of 5 years to establish a position of an IFS Endowed Professor/Senior Fellow for Innovation and Entrepreneurship at the University of Moratuwa. IFS participates in teacher training focused on enhancing the Information and Communication Technology competence of school teachers in Sri Lanka. IFS regularily help victims of natural disasters, such as through a six-month training program to help school children and teachers from affected families on ICT as a part of Post Tsunami Assistance. We have also given assistance to over school children to continue their education as a part of Flood Relief Assistance in 2016 & 2017. IFS lecture to software engineering students about ERP and business software implementation, to give a flavor of what awaits after school. Through IT Park, we regularily donate blood. IFS supports Kings College in Madrid and their international student community through donations and gifts for school festivities. IFS frequently has students (IT & Marketing) for an internship of 5-6 months at IFS in the Netherlands. Technical equipment and hardware no longer needed is donated to social organizations. IFS employees mentor on average five interns each year in India. We host internship in IFS office in Linköping and Colombo for students in Master’s Programme IT & Management at Linköping University. As part of the IFS Education Program, IFSers in the Iberica region collaborate with local universities to guest lecture and inspire students in IT and tech. IFS regularily donate money to Juegaterapia, an organization helping hospitalized children to cope with their everyday through fun and play. IFS is committed to supporting the sport and the healthy life of the Spanish students and has been one of the sponsors of the event for the “Asociación Madriléña de Judo”. We have lectured for students/learners studying at the Ukuqala Future Academy to demontrate what ERP is and introduce them to the challenges of business software. IFS has voulenterred to be guest judges on Capstone Projects for the UIC Business School. These Projects are typically marketing, IT and business related. As part of the IFS Education Program, IFS has partnered up with French universities to guest lecture about IT and inspire students. IFS provided a test environment of IFS Applications to a Dutch college so students can actively use the system in their ERP courses. As part of the IFS Education Program, IFS has partnered up with local universities to guest lecture about IT and inspire students. We run internship programs in Poland through which several employees started their career in IFS or with an IFS Partner. We partner with the Bachelor’s program of Science in Information Systems Analysis at Linköping University by sponsoring the program and participating in joint activities. IFS also gust lecture at Chalmers in Gothenburg and KTH in Stockholm. We've hosted an evening event at IFS Gothenburg office where IFS invited DataTjej, a non-profit networking association for women and intergender people of all ages interested in IT and data. In early 2015, IFS donated a retired trade show booth, and setup assistance, to the Milwaukee School of Engineering (MSOE). The booth is currently being used to promote engineering to Spanish speaking students. Every year, IFSers volunteer to help mentoring students, judge business plan competitions and offer career advice as part of the Freshman Innovation Immersion put on by the Entrepreneurship department. As part of the IFS Education Program, IFS has partnered up with several Australian universities - such as the University of Melbourne - to guest lecture about IT and inspire students. IFS donates to charity organizations and sport activities supporting cancer research and protecting nature and wildlife (KWF, Stichting Juul, Tour for life, Esther Fonds, Stichting Pantereus). IFS supports graduate students in deploying our HR solution at Russia’s largest technical university, to digitize the management of post graduate information. As part of comprehensive university cooperations, we support numerous universities in the region with seminars, guest lectures, technical equipment and offer students the opportunity to write their final dissertation or to do an internship at IFS. In their spare time, IFS employees help children learn English and assists them with their homework assignments. The aim is to inspire them to keep studying and pursue their goals. In order to get more people exercising, IFS organize community fitness and health drives on Sundays. The emphasis is on healthy mind and body with the goal of teaching people to do self yoga at home. IFS has a partnership with Kodcentrum, a non-profit organization that introduces children ages 10-12 to computer science free of charge. The purpose is to democratize technology education by helping children learn digital skills. We have hosted hackthons as well as give donations to the organization's work. We sponsor learnership programmes for 30 young, unemployed South Africans to provide them with the opportunity to develop skills and qualifications that will enhance their employability. The programme aligns with the government’s drive to reduce unemployment by creating workplace learning opportunities. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. IFS advise and shape the curriculum for digital marketing students at Moraine Park Technical College (MPTC). The college values bringing people from industry to provide insight and guidance into what skills are needed for Digital Marketing students. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. We teach IFS Applications among undergraduates and graduates in 14 academic centers, such as: Silesian University of Technology (Gliwice), Kazimierz Wielki University (Bydgoszcz) and University of Warsaw (Warsaw). Each year approx. 2000 students take classes in IFS Applications. Since 2013, every two years the Rotarian Charity Dragon Boat Race has been held in Erlangen. Since the first event the IFS Team " the Vikings" has been paddling for a good cause. The starting fee and catering revenues are always donated to selected local projects. For some years IFS has been supporting the association that organizes rock concerts for the charitable cause and has been donating the net proceeds for over eleven years. ROCK gegen KREBS e.V. is a non-profit association that supports the German Cancer Aid Association and other social institutions on a voluntary basis. The Sportwagencharity e.v. is a non-profit association that volunteers for selected projects for seriously ill and disadvantaged children. The Sport Car Charity idea: give the children an unforgettable experience with a co-pilot tour in a super sports car and at the same time collect donations for the selected projects. Since 2014, IFS elves have been giving gifts to children from the Early Intervention of Lebenshilfe e.V. in Erlangen. This department offers children and their families with developmental problems and disabilities early and meaningful help. If possible, the children themselves create their "wish card", which is then hung on the IFS Christmas tree and "picked" and "fulfilled" by the IFS staff. The joy of the children is always enormous. IFS employees help local students with career advice rerepseting about 25 mandays per year. We also support the elderly community by spending time with people at an old age home. The food bank relies on the harvest farm during the summer months to provide fresh produce to those in our communities who need it. During the summer months (May-September), we volunteer at the farm either weeding or harvesting vegetables that get to the agencies and then to the 38,400 people (per month) who need it. IFS help with distribution of 5,000 daily meals to over 50 locations in Singapore together with Willing Hearts. The beneficiaries include the elderly, the disabled, low income families, children from single parent families or otherwise poverty-stricken families, and migrant workers. A global company, which by its definition is a collective of many individuals, has by its sheer size the opportunity to affect the world, be it in a good or bad way. If you have the power to make such an impact, you also have an obligation to act in a responsible way. IFS is determined to make an impact and contribute to make the world a better place, through a handful of global initiatives involved our employees. The IFS Foundation is an initiative to support rural villages in Sri Lanka and to give back to the community through improving the living standards of people in the country-side. Starting in 2019, the project is planned to cover the aspects of health, water and sanitation, education, economy and gender equality, resulting in a self-sustained community. All IFS employees are encouraged to invest one work day a year in supporting a charitable cause of their choice. Guidance in deciding what cause to support is provided through the form of the United Nations’ sustainable development goals, which offer a broad and well-structured way for employees to ensure their efforts make a difference. Using their volunteer day, IFS employees have participated in initiatives such as helping children to read, harvesting vegetables for community kitchens and coaching/career advice workshops for university students. Education is something that can make a real difference. As a large employer, we recognize the benefits that education can provide individuals, families and communities. The IFS Education Program aims to counter low interest in STEM subjects by helping students and young people get enthusiastic about technology, learn new skills, and give them an idea of what it is like to work in IT. Collaborating with more than 80 universities across the globe, we at IFS want to inspire students by providing the necessary resources and especially encourage female students into a career in tech. We work globally to offer scholarships, grants, IT equipment for classroom teaching, as well as practical knowledge through internships and mentorships for graduate students. In 2019, the IFS Education Program was awarded with the International CSR Excellence Award. Share This Page If you would like to know more about our CSR projects, please get in touch with Katie Latta, our Global CSR Programme Manager. Got a question about IFS or our solutions? Our contact form or local phone numbers can be found on the Contact Us page
 On a monthly basis, we sort food that is collected from grocery stores and brought to the Food Bank warehouse. Once the food is sorted, it’s distributed to all the local member agencies to help feed the 38,400 people (per month) who rely on it. December is our largest fundraising month were we host a series of events to raise month for the food bank (raffles, 50/50s, bake sales) – just in time for the holidays.
li|Corporate Social Responsibility
h1|Our Corporate Social Responsibility Efforts
h2|THE IFS FOUNDATION THE IFS VOLUNTEER DAY THE IFS EDUCATION PROGRAM
h3|Our Global CSR commitment Food sorting for the Ottawa Food Bank Building Afforable Housing with Habitat for Humanity Donating blood Community Harvest Farm Guest lecturing at Shanghai Electric Power University Raising money for MacMillan Cancer Support Partnering with Nottingham University Building bikes for struggling students Building wheelchairs Guest lecturing at local colleges Supporting the Finnish Cancer Foundation Collaboration with 15 universities Graduate Scholarship Program Industrial Placement (Internships) Curriculum development and review Final year undergraduate project facilitation and supervision Conducting Mentoring programmes and industry visits Partnering with University of Moratuwa to promote Innovation and Entrepreneurship Teacher Training programs for School Teachers in IT streams Disaster relief Guest lecturing at Bangkok University Blood donations Sponsoring of international school students Hosting of internships Donation of technical equipment Mentoring interns Accepting interns Guest lecture at local colleges Supporting Juegaterapia Supporting sports organizations Guest lecturing at Ukuqala Future Academy Guest judges at the UIC Business School Guest lecturing at local colleges Free enterprise software for college students Guest lecturing at local colleges Interships Guest lecturing at several universities Working for gender equality with DataTjej Trade Show Equipment donated to Engineering Students Mentoring students at University of St. Thomas Guest lecturing at local colleges Donating to charity Free enterprise software for college students Collaboration with Germany universities Helping orphans Health & fitness awareness camps at parks Hackthon for young kids Investing in youth skills development initiative University Sponsored Maintenance Management Research @ University of Cincinnati University Sponsored Maintenance Management Research @ University of Michigan University Sponsored Maintenance Management Research @ University of Texas Advisory Member for the Digital Marketing Curriculum at Moraine Park Technical College University Sponsored Maintenance Management Research: Marian University University Sponsored Maintenance Management Research: UW-Fond du Lac Teaching at local colleges Paddling for charity- Dragon boat race Supporting Rock against cancer IFS support the Sportwagenchariy Nürnberg since 2015 Giving to childrens charity project Career councelling at universities Volonteering at old age home Community Harvest Farm Willing Hearts Our global CSR programmes Want to hear more? IFS Lockdown Live Aid Concert
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As part of our recruitment process, IFS collect and processes personal data relating to job applicants. IFS is committed to being transparent about how it collects and uses this data and to meeting its data protection obligations. IFS collect the following information about you in connection with the recruitment process: IFS collect this information through application forms, CVs or resumes, passport or other identity documents, or directly through interviews or other forms of assessment including online PPA questionnaire or tests. IFS will also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers and information from criminal records checks. IFS will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so. During the recruitment process, your data will be stored in European data centres in Frankfurt, Germany and managed using a certified recruitment system hosted securely with Amazon’s AWS service. IFS process your personal data to assist with our recruitment process. We also need to process your personal data prior to entering into a contract with you in accordance with our legal obligations. For example, it is required to check a successful applicant's eligibility to work in the Country where the job is based before employment starts. IFS has a legitimate interest in processing your personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows IFS to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. IFS may also need to process data from job applicants to respond to and defend against legal claims. IFS make sure that these interests are in balance with the rights and freedoms of job applicants, employees or workers and has conducted a balance of interest test to ensure this is the case in the way we process your data. IFS will only process health information if it needs to make reasonable adjustments to the recruitment process for candidates who have a disability. This is to carry out its obligations and exercise specific rights in relation to employment. Where IFS processes other special categories of data, such as information about ethnic origin, sexual orientation, health or religion or belief, this is for equal opportunities monitoring purposes as permitted by data protection regulations/reasons of substantial public interest. For some roles, IFS is obliged to seek information about criminal convictions and offences. Where IFS seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment/to comply with a regulatory requirement to establish whether or not an individual has committed an unlawful act or been involved in dishonesty or other improper conduct/reasons of substantial public interest. As part of using this service you are asked to review and provide your consent that you understand how we will process your information as documented in this privacy statement. We hold a record of your consent in your candidate profile including the date of the consent as is necessary in accordance with data protection regulations. Any questions regarding this privacy statement should be sent to . Your information will be shared internally within IFS for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles. IFS will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. IFS will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks if these are required for the role. Your data may be transferred outside the European Economic Area (EEA) in the cases where either the position is based outside of the EEA or where IFS employees involved in the hiring process reside outside of the EEA. Where this is necessary, data is transferred outside the EEA in accordance with EU model clauses to ensure its safeguarding. Whilst certain elements of the recruitment system help with guiding a match to the role’s requirements, decisions on selection for interview and future employment are made by IFS staff. IFS takes the security of your data seriously. It has technical and organisational measures and controls in place to help prevent your data from being lost, accidentally destroyed, misused or disclosed, nor accessed except by our employees in the proper performance of their duties. IFS utilise the services of SmartRecruiters as part of our recruitment process and who act as a data processor on behalf of IFS. They provide the platform within which the recruitment process is executed and whose processing responsibility is limited to ensuring the continued availability of the service only. IFS has reviewed their technical and organisational controls to ensure adequacy in accordance with their processing of your personal data as part of the recruitment process. These controls cover the integrity, confidentiality and availability of your person data, including use of data encryption in transit and at rest, least privileged access rules and real-time data redundancy and replication and are certified in accordance with ISO 27001 and audited annually. If your application for employment is unsuccessful, IFS will hold your data on file for 6 months after the end of the relevant recruitment process for the purposes of consideration for future IFS employment opportunities. At the end of this period, or once you withdraw your consent for us to hold your personal data, your data is securely deleted or destroyed. If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel employment file and retained during the term of your employment. Your data within the recruitment system will be deleted. As a data subject, you have a number of rights. You can: If you would like to exercise any of these rights, please contact us at . You are under no statutory or contractual obligation to provide data to IFS during the recruitment process. However, if you do not provide the information, IFS may not be able to process your application properly or at all. If your application is successful, it will be a condition of any offer of employment that you provide evidence of your right to work in the Country within which the position is based and provide satisfactory references. You are under no obligation to provide information for equal opportunities monitoring purposes and there are no consequences for your application if you choose not to provide such information. Share This Page

li|Privacy Policy - IFS Recruitment your name, address and contact details, including email address and telephone number; details of your qualifications, skills, experience and employment history; information about your current level of remuneration, including benefit entitlements; (where permissible by local jurisdiction). whether or not you have a disability for which IFS needs to make reasonable adjustments during the recruitment process; information about your entitlement to work in the Country for where the role is based equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health, and religion or belief. access and obtain a copy of your data on request; require IFS to change incorrect or incomplete data; require IFS to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; object to the processing of your data where IFS is relying on its legitimate interests as the legal ground for processing; and ask IFS to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override IFS’ legitimate grounds for processing data.
h1|Privacy Policy - IFS Recruitment
h3|What information does IFS collect? Why does IFS process your personal data? What is the lawful basis for processing your personal data? Who has access to data? Automated decision making How does IFS protect your data? For how long does IFS keep your data? Your rights What if you do not provide personal data?
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pa|As part of our recruitment process, IFS collect and processes personal data relating to job applicants. IFS is committed to being transparent about how it collects and uses this data and to meeting its data protection obligations. IFS collect the following information about you in connection with the recruitment process: IFS collect this information through application forms, CVs or resumes, passport or other identity documents, or directly through interviews or other forms of assessment including online PPA questionnaire or tests. IFS will also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers and information from criminal records checks. IFS will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so. During the recruitment process, your data will be stored in European data centres in Frankfurt, Germany and managed using a certified recruitment system hosted securely with Amazon’s AWS service. IFS process your personal data to assist with our recruitment process. We also need to process your personal data prior to entering into a contract with you in accordance with our legal obligations. For example, it is required to check a successful applicant's eligibility to work in the Country where the job is based before employment starts. IFS has a legitimate interest in processing your personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows IFS to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. IFS may also need to process data from job applicants to respond to and defend against legal claims. IFS make sure that these interests are in balance with the rights and freedoms of job applicants, employees or workers and has conducted a balance of interest test to ensure this is the case in the way we process your data. IFS will only process health information if it needs to make reasonable adjustments to the recruitment process for candidates who have a disability. This is to carry out its obligations and exercise specific rights in relation to employment. Where IFS processes other special categories of data, such as information about ethnic origin, sexual orientation, health or religion or belief, this is for equal opportunities monitoring purposes as permitted by data protection regulations/reasons of substantial public interest. For some roles, IFS is obliged to seek information about criminal convictions and offences. Where IFS seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment/to comply with a regulatory requirement to establish whether or not an individual has committed an unlawful act or been involved in dishonesty or other improper conduct/reasons of substantial public interest. As part of using this service you are asked to review and provide your consent that you understand how we will process your information as documented in this privacy statement. We hold a record of your consent in your candidate profile including the date of the consent as is necessary in accordance with data protection regulations. Any questions regarding this privacy statement should be sent to . Your information will be shared internally within IFS for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles. IFS will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. IFS will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks if these are required for the role. Your data may be transferred outside the European Economic Area (EEA) in the cases where either the position is based outside of the EEA or where IFS employees involved in the hiring process reside outside of the EEA. Where this is necessary, data is transferred outside the EEA in accordance with EU model clauses to ensure its safeguarding. Whilst certain elements of the recruitment system help with guiding a match to the role’s requirements, decisions on selection for interview and future employment are made by IFS staff. IFS takes the security of your data seriously. It has technical and organisational measures and controls in place to help prevent your data from being lost, accidentally destroyed, misused or disclosed, nor accessed except by our employees in the proper performance of their duties. IFS utilise the services of SmartRecruiters as part of our recruitment process and who act as a data processor on behalf of IFS. They provide the platform within which the recruitment process is executed and whose processing responsibility is limited to ensuring the continued availability of the service only. IFS has reviewed their technical and organisational controls to ensure adequacy in accordance with their processing of your personal data as part of the recruitment process. These controls cover the integrity, confidentiality and availability of your person data, including use of data encryption in transit and at rest, least privileged access rules and real-time data redundancy and replication and are certified in accordance with ISO 27001 and audited annually. If your application for employment is unsuccessful, IFS will hold your data on file for 6 months after the end of the relevant recruitment process for the purposes of consideration for future IFS employment opportunities. At the end of this period, or once you withdraw your consent for us to hold your personal data, your data is securely deleted or destroyed. If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel employment file and retained during the term of your employment. Your data within the recruitment system will be deleted. As a data subject, you have a number of rights. You can: If you would like to exercise any of these rights, please contact us at . You are under no statutory or contractual obligation to provide data to IFS during the recruitment process. However, if you do not provide the information, IFS may not be able to process your application properly or at all. If your application is successful, it will be a condition of any offer of employment that you provide evidence of your right to work in the Country within which the position is based and provide satisfactory references. You are under no obligation to provide information for equal opportunities monitoring purposes and there are no consequences for your application if you choose not to provide such information. Share This Page

li|Privacy Policy - IFS Recruitment your name, address and contact details, including email address and telephone number; details of your qualifications, skills, experience and employment history; information about your current level of remuneration, including benefit entitlements; (where permissible by local jurisdiction). whether or not you have a disability for which IFS needs to make reasonable adjustments during the recruitment process; information about your entitlement to work in the Country for where the role is based equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health, and religion or belief. access and obtain a copy of your data on request; require IFS to change incorrect or incomplete data; require IFS to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; object to the processing of your data where IFS is relying on its legitimate interests as the legal ground for processing; and ask IFS to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override IFS’ legitimate grounds for processing data.
h1|Privacy Policy - IFS Recruitment
h3|What information does IFS collect? Why does IFS process your personal data? What is the lawful basis for processing your personal data? Who has access to data? Automated decision making How does IFS protect your data? For how long does IFS keep your data? Your rights What if you do not provide personal data?
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pa|Share This Page Chiara Lattuada Phone: +44 7463 350454

li|Governance
h1|Bolagsstyrning
h3|IR Kontakter
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Successful manufacturers use business tools that enable them to quickly embrace change and get value from it. IFS is a single, integrated, cloud-enabled application suite that is specifically designed to meet the demands of all types of manufacturing business. Our experts ensure your success with best-in-class solutions that span the whole breadth of manufacturing - whether that's engineer-to-order (ETO), configure-to-order (CTO), make-to-order (MTO), make-to-stock (MTS), make-to-forecast (MTF), mixed mode, custom or short product lifecycle manufacturing as well as service and customer engagement. Software for automotive OEMs and automotive suppliers. The solution supports different manufacturing and business control strategies for improved supply chain efficiency, cost reductions, quality assurance and management. IFS addresses the need of the chemicals supply chain and manufacturing business, where material control and compliance are key. Bringing you a broad scope and core functionality like batch balancing to meet the needs of the chemicals industry today. Increasingly manufacturers are involved in complex, order-driven modes like engineer-to-order (ETO), configure-to-order (CTO) and increasing need to differentiate themselves in a global marketplace. The IFS manufacturing solution enables you to manage the entire lifecycle of your products all within the cloud. IFS gives you a 360-degree view of your supply chain and manufacturing business, bringing you end to end traceability and deep food focused functionality to meet the needs of the food and beverage market today. IFS gives you the broad scope and deep functionality to meet the needs of a business operating in the life sciences regulated environment, controlling quality and traceability to FDA and MHRA standards

li|Manufacturing
h1|Software Solutions for Manufacturing
h2|IFS has extensive, expert knowledge and cloud-enabled solutions for the manufacturing industry.
h3|Industry Experts
h4|Automotive Chemicals Discrete Manufacturing Food & Beverage Life Sciences
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pa|IFS offers ERP, EAM and FSM software solutions to the Energy, Utilities & Resources industries. Independently recognized as the leading software provider, our solutions support Asset-Centric, Consumer-Centric and Product-Centric organizations to challenge for leadership in their markets. The first software solution from IFS was for a nuclear power generation company, that customer is now decommissioning their plant. Irrespective of how power is generated, we provide you with capabilities to manage complex assets and the generation value chain throughout its lifecycle. New standards like 5G mean the telecoms industry needs connected business software that manages many varied challenges to remain efficient. The dispersed asset management of this smart, connected environment becomes more complex. Managing complex network assets, ensuring that asset performance management is optimal, that maintenance meets all the budget and cost objectives of an organization and in the 'last mile' the optimization of service delivery and customer satisfaction is enhanced is a common goal of the IFS solution. IFS software offers a comprehensive enterprise-wide business support for sales and contract management, engineering, project management, document management, asset and service management, supply chain subcontracting – including finance and human capital management for Oil and Gas companies onshore and offshore. The autonomous fleet of vehicles working tirelessly to extract material is not yet upon us. However, as we move towards the connected mine, asset management and IoT influence will increase. Improving asset reliability and performance remains a focus. As automation in ports & terminals increases, the role of EAM is to ensure all physical assets are available, performance is high and there is minimal downtime. IFS Applications and EAM supports enhancements to availability and performance. Plants such as pulp and paper, mills and metal production are typically automated assembly lines; expensive plant and huge investments in infrastructure require excellent maintenance care. Availability, cost control and project execution are the cornerstones of profitability in this asset-intensive industry. In a heavily regulated industry, managing all aspects of the water supply and treatment cycle requires deep functionality and integration with geospatial solutions for network topography visualization. Infrastructure is often being renewed, replaced or extended and that has to be managed through the complete project and asset lifecycle effectively. Assets and projects are at the heart of ensuring fleet availability and infrastructure performance, but with large areas covered, geographical information and linear asset capabilities are needed too. IFS offers the functional depth and breadth to ensure you keep your network and assets working efficiently

li|Telecommunications, Energy, Utilities and Resources
h1|Telecommunications, Energy, Utility and Resources
h2|ERP, EAM and FSM software
h3|Overview
h4|Power Generation Telecommunications Transmission & Distribution Oil & Gas Mining & Mining Services Ports & Terminals Mills & Metals Water Supply & Treatment Transportation, Infrastructure & Operations
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pa|Successful manufacturers use business tools that enable them to quickly embrace change and get value from it. IFS is a single, integrated, cloud-enabled application suite that is specifically designed to meet the demands of all types of manufacturing business. Our experts ensure your success with best-in-class solutions that span the whole breadth of manufacturing - whether that's engineer-to-order (ETO), configure-to-order (CTO), make-to-order (MTO), make-to-stock (MTS), make-to-forecast (MTF), mixed mode, custom or short product lifecycle manufacturing as well as service and customer engagement. Software for automotive OEMs and automotive suppliers. The solution supports different manufacturing and business control strategies for improved supply chain efficiency, cost reductions, quality assurance and management. IFS addresses the need of the chemicals supply chain and manufacturing business, where material control and compliance are key. Bringing you a broad scope and core functionality like batch balancing to meet the needs of the chemicals industry today. Increasingly manufacturers are involved in complex, order-driven modes like engineer-to-order (ETO), configure-to-order (CTO) and increasing need to differentiate themselves in a global marketplace. The IFS manufacturing solution enables you to manage the entire lifecycle of your products all within the cloud. IFS gives you a 360-degree view of your supply chain and manufacturing business, bringing you end to end traceability and deep food focused functionality to meet the needs of the food and beverage market today. IFS gives you the broad scope and deep functionality to meet the needs of a business operating in the life sciences regulated environment, controlling quality and traceability to FDA and MHRA standards

li|Manufacturing
h1|Software Solutions for Manufacturing
h2|IFS has extensive, expert knowledge and cloud-enabled solutions for the manufacturing industry.
h3|Industry Experts
h4|Automotive Chemicals Discrete Manufacturing Food & Beverage Life Sciences
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pa|Read or subscribe to media releases on new customer announcements, products, financial reports and more. The latest on IFS from around the world! Come meet us in person at these events around the world. From exhibits at conferences to our own IFS World Conference and regional customer events. Want to learn more about what we are thinking at IFS? Follow our thought leaders and experts as they blog about their industry or technology focus. Learn what industry experts are saying about IFS and why they routinely recognize IFS as a leading provider of enterprise software designed and developed in collaboration with our customers

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h2|The latest IFS news and events from around the world.
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pa|Oavsett vad din fråga gäller är det enklaste sättet att komma i kontakt med oss på IFS genom att fylla i vårt kontaktformulär nedan. Vi ser till att din fråga besvaras av ansvarig. Tveka inte att kontakta oss! Share This Page Teknikringen 5 Box 1545 Linköping SE-581 15 Sverige

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pa|With a component-based architecture featuring controlled workflow, automated maintenance and materials planning, point-of-maintenance access to real-time information and paperless execution and compliance, IFS Maintenix is designed to address the complete spectrum of aviation maintenance management in a single integrated business solution. With a role-based structure for the capture and dissemination of relevant information, each user is presented with the accurate and timely information needed to do work efficiently and effectively. IFS Maintenix eLogbook is an innovative electronic logbook solution that supports a connected workforce and pilot engagement model. Leave spreadsheets and manual updates behind for an affordable long-range planning solution. IFS Maintenix Fleet Planner scales with your fleet and works with any M&E system. IFS Maintenix Operator Edition offers commercial organizations the complete spectrum of aviation maintenance management via a fully-integrated, web-enabled and mobile-ready software platform

li|IFS Maintenix
h1|IFS Maintenix: Aviation Maintenance Software
h2|Aviation maintenance management software designed to help maximize the revenue potential of assets through standard, lean, predictable maintenance.
h3|Best-of-breed software for aviation maintenance management
h4|IFS Maintenix eLogbook IFS Maintenix Fleet Planner IFS Maintenix Operator Edition
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IFS Applications is designed to optimize operations today for better outcomes now and in the future. Whether your business is asset intensive, product oriented or service centric, IFS Applications works the way you do. A great solution fit and outstanding user experience help you better serve customers, engage your staff and stand out from the competition. IFS Applications combines leading technology with an understanding of your industry to help address trends including Internet of Things, digital transformation, servitization, and individualization. It offers last-mile functionality to optimize your operations here and now, and an outstanding digital experience to engage everyone inside and outside your organization. IFS Applications is a complete solution that helps you connect to the future for your industry, business and people. With its component-based architecture, you decide which deep industry functionality your business and your people need to excel. Explore the possibilities. Real time business mean it’s critical that lines of communication remain open and information can flow freely. Our mobile solutions cater to a variety of contexts – from the ability to experience the full power of IFS on any mobile device, to specialized apps that let you get work done even when offline. Our new user experience, IFS Aurena, offers a consumer-centric, customizable interface that allows you to foreground the information that’s most important and work in the way that suits you best, from any device

li|IFS Applications
h1|IFS Applications
h2|Enterprise software solutions built for your industry
h3|Software built for your industry, to run your way
h4|This is IFS Applications Functionality Overview Mobile Solutions User Experience
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pa|NEC sought to centralize its global supply chain operations, standardize business processes by connecting sales with the manufacturing plant and production and consolidate multiple systems into a single instance enterprise solution to strengthen its global competitiveness. Recently, NEC's Public Business Unit implemented IFS Applications as part of its global supply chain management (SCM) reform to further strengthen its project-based manufacturing. File Information: Case Study, pdf 0,1 MB Share This Page The strong IFS Applications functionality in manufacturing, supply chain management and project management has been well received. It has streamlined operations, increased transparency and improved our market competiveness

li|NEC
sm|General Manager, Public Business Supply Chain Management Division, NEC Public Business Unit.
st|Mr. Makoto Awata
h1|Strengthening NEC’s Public Business supply chain with IFS Applications
h3|NEC Public Business DOWNLOAD Case Study
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pa|Your future career starts here! To empower our challenger customers, we need to be challengers ourselves. That’s where you come in. We are looking for people who are never satisfied with the status quo—who always feel driven to improve, explore, and perfect. We rely on the honest feedback of our coworkers to challenge ourselves and our ideas. We know that effective collaboration in a tolerant and supportive environment is what keeps IFS at the leading edge of the market, year after year. We have some of the industry’s most satisfied customers simply because we have the best people serving them. We are challengers and we need you to help us continue our journey. Trust, Collaboration, and Agility are the core values that form the bedrock of how we work with our customers, partners, and colleagues. We are outgrowing the market by a factor of three, we have an inspiring vision and our award-winning work environment is engineered to empower you to achieve your goals and advance your career. We take pride in operating with the passion and speed of a start-up to challenge the status quo and apply the entrepreneur’s mindset on a global scale. Join the winning team today! Our idea is simple: give people a trusting work environment, promote collaboration across continental, regional and departmental divides, and make sure there is enough freedom and flexibility to integrate work and life. Looking at the above-average tenure of our employees, we’d say it has been a winning recipe. But it doesn’t stop at employee satisfaction. IFS is determined to be a force for good outside of the office as well, which is why we help our committed employees give back to their local communities through a number of charitable programs, including the IFS Foundation, which is a trust set up to help break the poverty cycle in Sri Lanka. We are always looking for new talent. Check out the overview below to find your next career move!

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h1|Careers
h3|#WeAreChallengers Career opportunities
h4|Join our winning team Working at IFS
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IFS Cloud is a single product that delivers class-leading solutions across Service Management, Enterprise Resource Planning and Enterprise Asset Management. Built to meet the specific needs of your business and the markets you serve, IFS Cloud combines deep industry and functional strength with intelligent and autonomous capabilities that can be put to work from day one. IFS Cloud delivers real choice in how you deploy and make it yours, whether that’s in our cloud or your own datacenter. It’s simple to use and tailor, making it easy for you to extend and connect to your business and application landscape. This is the solution that pulls your core business activities together into something greater: moments of service that delight your customers. This is IFS Cloud. IFS Cloud delivers the full spectrum of IFS capabilities from a single product, with solutions tailored to specific industries and business or functional areas. You start with what’s most relevant to your business and can later add functionality as your business needs change and grow. We’ve knocked down the traditional barriers between enterprise software categories and replaced them with one seamless experience. Our single platform is built on 100% open APIs, letting you complement built-in automation, AI and machine learning capabilities with your own innovations—right from day one. Our user experience helps you do business more efficiently. It feels and works like the best consumer software but is designed to perform in complex scenarios and large, data rich enterprise environments. Intuitive to use, it’s easily configured to promote the information that’s most relevant to each user. There are many things that make the IFS Cloud user experience a delight. Here are just a few: While we see many of our customers sourcing our solutions as services from our cloud, we also know that in regulated industries there are needs for other clouds, whether private, government-approved, or even on-premise. We provide you with complete choice of whether to run it in our cloud, and let you deploy it in a way that suits you best. Choose from: Whatever your choice, you get exactly the same functionality and intelligent capabilities. IFS Cloud is also designed for portability, so you can go from on-premise to the cloud, and from the cloud back again. This means you aren’t tied into a choice and can move to a different deployment model as you choose. IFS Cloud is built to live at the heart of your digital transformation. But just as we embed transformational technologies into our solutions, we know that you also want to drive additional innovation of top of this. Whether it’s about using a low-code platform to extend the solution with specific task apps, or pulling data to use in a machine learning model, in an increasingly borderless, automated world, your core software needs to be built to connect and extend, right out of the box. For this reason, we’ve built IFS Cloud completely around standards-based Open APIs, so everything you can do in IFS Cloud you can also do through our open APIs. That makes it simple for you to connect and extend your core applications to your wider application landscape as well as a huge variety of platforms, tools, data sources and more inside and outside your business. In a world where technology changes and shifts are happening fast, outdated software can mean outdated work practices and a struggle to take advantage of innovation. And in an increasingly complex global environment, this can also mean unpatched systems and security risks. With IFS Cloud, twice-yearly optional releases with new features and functionality give you fast access to our latest capabilities and improvements, keeps the impact on your business low, and helps you keep pace with the changing IT landscape. Monthly service updates then ensure your software remains robust and secure every step of the way. IFS Lifecycle Experience puts you in control of your solution from initial implementation and as long as you continue to use it, whether you manage it yourself or invite IFS or one of our partners to take care of things. IFS Cloud brings to life our decades of expertise within our core industries with the introduction of industry-specific solutions. Our deep industry experience allows us to provide best of breed capabilities for each of our target industries, giving you the most relevant functionality to address your specific business issues. With IFS Cloud, we introduce industry-focused Lobbies, which foreground the functionality and insight most relevant to your business context. Our journey begins, but does not end, with our core industries: We know that whatever your industry, it’s the moment of service that matters and that your customers remember you for. IFS Cloud pulls your core business activities from supply chain and production to aftersales and support into something greater: profitable moments of service your customers will love. With this in mind, IFS Cloud is built for your specific industry challenges and to make your digital transformation easier. IFS Cloud is here to help our customers make the intelligent and autonomous business a practical reality. One way we do this is to take new technology into real industry contexts so everyone can benefit rather than only those who can manage, source and integrate these technologies themselves. This comes to life in IFS Cloud with capabilities including: These innovations also work together, for example allowing automation of a set of activities to happen when a remote assistance call ends. Having these capabilities embedded in a single product removes complexity and lets us offer you unique capabilities that wouldn’t be possible with bolt on solutions. Our user experience helps you do business more efficiently. It feels and works like the best consumer software but is designed to perform in complex scenarios and large, data rich enterprise environments. Intuitive to use, it’s easily configured to promote the information that’s most relevant to each user. There are many things that make the IFS Cloud user experience a delight. Here are just a few: While we see many of our customers sourcing our solutions as services from our cloud, we also know that in regulated industries there are needs for other clouds, whether private, government-approved, or even on-premise. We provide you with complete choice of whether to run it in our cloud, and let you deploy it in a way that suits you best. Choose from: Whatever your choice, you get exactly the same functionality and intelligent capabilities. IFS Cloud is also designed for portability, so you can go from on-premise to the cloud, and from the cloud back again. This means you aren’t tied into a choice and can move to a different deployment model as you choose. IFS Cloud is built to live at the heart of your digital transformation. But just as we embed transformational technologies into our solutions, we know that you also want to drive additional innovation of top of this. Whether it’s about using a low-code platform to extend the solution with specific task apps, or pulling data to use in a machine learning model, in an increasingly borderless, automated world, your core software needs to be built to connect and extend, right out of the box. For this reason, we’ve built IFS Cloud completely around standards-based Open APIs, so everything you can do in IFS Cloud you can also do through our open APIs. That makes it simple for you to connect and extend your core applications to your wider application landscape as well as a huge variety of platforms, tools, data sources and more inside and outside your business. In a world where technology changes and shifts are happening fast, outdated software can mean outdated work practices and a struggle to take advantage of innovation. And in an increasingly complex global environment, this can also mean unpatched systems and security risks. With IFS Cloud, twice-yearly optional releases with new features and functionality give you fast access to our latest capabilities and improvements, keeps the impact on your business low, and helps you keep pace with the changing IT landscape. Monthly service updates then ensure your software remains robust and secure every step of the way. IFS Lifecycle Experience puts you in control of your solution from initial implementation and as long as you continue to use it, whether you manage it yourself or invite IFS or one of our partners to take care of things. IFS Cloud brings to life our decades of expertise within our core industries with the introduction of industry-specific solutions. Our deep industry experience allows us to provide best of breed capabilities for each of our target industries, giving you the most relevant functionality to address your specific business issues. With IFS Cloud, we introduce industry-focused Lobbies, which foreground the functionality and insight most relevant to your business context. Our journey begins, but does not end, with our core industries: We know that whatever your industry, it’s the moment of service that matters and that your customers remember you for. IFS Cloud pulls your core business activities from supply chain and production to aftersales and support into something greater: profitable moments of service your customers will love. With this in mind, IFS Cloud is built for your specific industry challenges and to make your digital transformation easier. IFS Cloud is here to help our customers make the intelligent and autonomous business a practical reality. One way we do this is to take new technology into real industry contexts so everyone can benefit rather than only those who can manage, source and integrate these technologies themselves. This comes to life in IFS Cloud with capabilities including: These innovations also work together, for example allowing automation of a set of activities to happen when a remote assistance call ends. Having these capabilities embedded in a single product removes complexity and lets us offer you unique capabilities that wouldn’t be possible with bolt on solutions. See how Cimcorp delivers its moment of service with IFS Cloud. From underlying intelligence that automates the prioritization and acceptance of sales leads, to automated functionality and augmented reality capabilities that maximize first time fix rates in the field, IFS Cloud is here to help you make optimal decisions for your business. Access all the solutions you need from a single platform with IFS Cloud. Get in touch today

li|IFS Cloud Overview automatically adapts to your environment, whether that’s a desktop with dual monitors, laptop, tablet or mobile phone. You can use IFS Cloud in browsers on Windows, Mac, iOS or Android devices. configurable dashboards to provide an at-a-glance view of the information that matters most to each role and can be tailored to individual needs. Keep key metrics and actions in view for easy overview and drill down to details. Convey your brand colors, logotype and imagery to employees as well as your end customers as they come into contact with field service, B2B self-service, and other parts of IFS Cloud. native mobile apps are available for field service, maintenance, warehouse data collection, CRM, time and expense reporting, approvals, and more for those situations where you might need to work offline, or integrate tightly with device hardware. perform everyday tasks using conversational voice or text. Quickly perform tasks like booking leave or reporting time through our main user interface or channels like Microsoft Teams and Facebook Messenger. Cloud—deployed and managed by IFS Remote in one of your own datacenters Self-managed if you need to run in your own completely specialized environment Service Industries Manufacturing Telecommunication, Energy, Utilities & Resources Engineering, Construction & Infrastructure Aerospace & Defense using embedded augmented reality video calls to provide remote assistance across service and maintenance embedded machine learning service that can train, evaluate, and optimize machine learning models based on your specific data reduces the need for you to have dedicated data scientists on your team with an embedded process automation engine that lets you automate activities within the business to streamline your processes building on our popular scheduling optimization capability, the new embedded solution includes enhancements like the ability to predict travel times automatically adapts to your environment, whether that’s a desktop with dual monitors, laptop, tablet or mobile phone. You can use IFS Cloud in browsers on Windows, Mac, iOS or Android devices. configurable dashboards to provide an at-a-glance view of the information that matters most to each role and can be tailored to individual needs. Keep key metrics and actions in view for easy overview and drill down to details. Convey your brand colors, logotype and imagery to employees as well as your end customers as they come into contact with field service, B2B self-service, and other parts of IFS Cloud. native mobile apps are available for field service, maintenance, warehouse data collection, CRM, time and expense reporting, approvals, and more for those situations where you might need to work offline, or integrate tightly with device hardware. perform everyday tasks using conversational voice or text. Quickly perform tasks like booking leave or reporting time through our main user interface or channels like Microsoft Teams and Facebook Messenger. Cloud—deployed and managed by IFS Remote in one of your own datacenters Self-managed if you need to run in your own completely specialized environment Service Industries Manufacturing Telecommunication, Energy, Utilities & Resources Engineering, Construction & Infrastructure Aerospace & Defense using embedded augmented reality video calls to provide remote assistance across service and maintenance embedded machine learning service that can train, evaluate, and optimize machine learning models based on your specific data reduces the need for you to have dedicated data scientists on your team with an embedded process automation engine that lets you automate activities within the business to streamline your processes building on our popular scheduling optimization capability, the new embedded solution includes enhancements like the ability to predict travel times
st|People-first, responsive design: Lobbies: Branded experience: Offline-capable mobile apps: Chat bot: Remote assistance: Machine Learning: Process automation: Advanced optimization: People-first, responsive design: Lobbies: Branded experience: Offline-capable mobile apps: Chat bot: Remote assistance: Machine Learning: Process automation: Advanced optimization:
h1|This is IFS Cloud
h2|Industry. Innovation. Choice.
h3|Works the way you want to work In the cloud, or where you need it Your open and connected digital backbone Always up to date and secure Unique industry depth Innovation ready to use Works the way you want to work In the cloud, or where you need it Your open and connected digital backbone Always up to date and secure Unique industry depth Innovation ready to use Book a demo
h4|The functionality you want, when you need it A platform for innovation and delightful experiences Everything you need for business now, and in the future IFS Cloud in action Intelligence to power decisions
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, IFS offer world class workforce optimization solutions along with unrivalled breadth in service management capability. Equip your business to tackle even the most complex use cases and accelerate your digital transformation goals with the global service management leader. Empower your service staff and transform customer engagement with omni-channel contact center and customer service agent desktop solutions from IFS. Put your customers in control with the latest self-service solutions. From virtual assistants, chatbots and digital portals to knowledge bases and speech recognition, IFS can deliver the optimum self-service solution for your business. Make even the most complex service simple with complete field service solutions from IFS. From assets and parts to contracts, invoicing and warranty - remove your manual processes and give your service staff complete visibility. A complete feature-rich toolkit for field engineers, whether locating replacement parts, raising invoices for new jobs, or providing customer quotes on site, deliver service excellence and transform field worker productivity. Our merged reality solution connects remote experts with technicians, engineers or customers, to help instantly diagnose and solve issues. Maximize efficiency and Improve visibility: IFS makes it easy by managing all reverse logistics and depot repair processes as part of a single seamless solution. World-class scheduling and planning optimization software for high volume, volatile and complex service needs. From real-time intraday optimization to long term “What If” scenario planning, transform your workforce efficiency with IFS

li|Service Management
h1|Transformational Service Management
h2|Deliver service excellence and optimize your workforce efficiency with the world’s leading service management solution.
h3|Industry Leading Solutions
h4|Faster smarter customer engagement AI-powered self-service Complete, connected field service management Mobile Field Service Remote Assistance to share expertise instantly Reverse Logistics and Depot Repair AI-powered scheduling optimization
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Contact Centre and Customer Engagement Customer Self-Service Field Service Management Mobile Field Service Remote Assistance Reverse Logistics and Depot Repair Workforce scheduling and planning × Close
pa|IFS Cloud is a single product that delivers class-leading solutions across Service Management, Enterprise Resource Planning and Enterprise Asset Management. Built to meet the specific needs of your business and the markets you serve, IFS Cloud combines deep industry and functional strength with intelligent and autonomous capabilities that can be put to work from day one. IFS Cloud delivers real choice in how you deploy and make it yours, whether that’s in our cloud or your own datacenter. It’s simple to use and tailor, making it easy for you to extend and connect to your business and application landscape. This is the solution that pulls your core business activities together into something greater: moments of service that delight your customers. This is IFS Cloud. IFS Cloud delivers the full spectrum of IFS capabilities from a single product, with solutions tailored to specific industries and business or functional areas. You start with what’s most relevant to your business and can later add functionality as your business needs change and grow. We’ve knocked down the traditional barriers between enterprise software categories and replaced them with one seamless experience. Our single platform is built on 100% open APIs, letting you complement built-in automation, AI and machine learning capabilities with your own innovations—right from day one. Our user experience helps you do business more efficiently. It feels and works like the best consumer software but is designed to perform in complex scenarios and large, data rich enterprise environments. Intuitive to use, it’s easily configured to promote the information that’s most relevant to each user. There are many things that make the IFS Cloud user experience a delight. Here are just a few: While we see many of our customers sourcing our solutions as services from our cloud, we also know that in regulated industries there are needs for other clouds, whether private, government-approved, or even on-premise. We provide you with complete choice of whether to run it in our cloud, and let you deploy it in a way that suits you best. Choose from: Whatever your choice, you get exactly the same functionality and intelligent capabilities. IFS Cloud is also designed for portability, so you can go from on-premise to the cloud, and from the cloud back again. This means you aren’t tied into a choice and can move to a different deployment model as you choose. IFS Cloud is built to live at the heart of your digital transformation. But just as we embed transformational technologies into our solutions, we know that you also want to drive additional innovation of top of this. Whether it’s about using a low-code platform to extend the solution with specific task apps, or pulling data to use in a machine learning model, in an increasingly borderless, automated world, your core software needs to be built to connect and extend, right out of the box. For this reason, we’ve built IFS Cloud completely around standards-based Open APIs, so everything you can do in IFS Cloud you can also do through our open APIs. That makes it simple for you to connect and extend your core applications to your wider application landscape as well as a huge variety of platforms, tools, data sources and more inside and outside your business. In a world where technology changes and shifts are happening fast, outdated software can mean outdated work practices and a struggle to take advantage of innovation. And in an increasingly complex global environment, this can also mean unpatched systems and security risks. With IFS Cloud, twice-yearly optional releases with new features and functionality give you fast access to our latest capabilities and improvements, keeps the impact on your business low, and helps you keep pace with the changing IT landscape. Monthly service updates then ensure your software remains robust and secure every step of the way. IFS Lifecycle Experience puts you in control of your solution from initial implementation and as long as you continue to use it, whether you manage it yourself or invite IFS or one of our partners to take care of things. IFS Cloud brings to life our decades of expertise within our core industries with the introduction of industry-specific solutions. Our deep industry experience allows us to provide best of breed capabilities for each of our target industries, giving you the most relevant functionality to address your specific business issues. With IFS Cloud, we introduce industry-focused Lobbies, which foreground the functionality and insight most relevant to your business context. Our journey begins, but does not end, with our core industries: We know that whatever your industry, it’s the moment of service that matters and that your customers remember you for. IFS Cloud pulls your core business activities from supply chain and production to aftersales and support into something greater: profitable moments of service your customers will love. With this in mind, IFS Cloud is built for your specific industry challenges and to make your digital transformation easier. IFS Cloud is here to help our customers make the intelligent and autonomous business a practical reality. One way we do this is to take new technology into real industry contexts so everyone can benefit rather than only those who can manage, source and integrate these technologies themselves. This comes to life in IFS Cloud with capabilities including: These innovations also work together, for example allowing automation of a set of activities to happen when a remote assistance call ends. Having these capabilities embedded in a single product removes complexity and lets us offer you unique capabilities that wouldn’t be possible with bolt on solutions. Our user experience helps you do business more efficiently. It feels and works like the best consumer software but is designed to perform in complex scenarios and large, data rich enterprise environments. Intuitive to use, it’s easily configured to promote the information that’s most relevant to each user. There are many things that make the IFS Cloud user experience a delight. Here are just a few: While we see many of our customers sourcing our solutions as services from our cloud, we also know that in regulated industries there are needs for other clouds, whether private, government-approved, or even on-premise. We provide you with complete choice of whether to run it in our cloud, and let you deploy it in a way that suits you best. Choose from: Whatever your choice, you get exactly the same functionality and intelligent capabilities. IFS Cloud is also designed for portability, so you can go from on-premise to the cloud, and from the cloud back again. This means you aren’t tied into a choice and can move to a different deployment model as you choose. IFS Cloud is built to live at the heart of your digital transformation. But just as we embed transformational technologies into our solutions, we know that you also want to drive additional innovation of top of this. Whether it’s about using a low-code platform to extend the solution with specific task apps, or pulling data to use in a machine learning model, in an increasingly borderless, automated world, your core software needs to be built to connect and extend, right out of the box. For this reason, we’ve built IFS Cloud completely around standards-based Open APIs, so everything you can do in IFS Cloud you can also do through our open APIs. That makes it simple for you to connect and extend your core applications to your wider application landscape as well as a huge variety of platforms, tools, data sources and more inside and outside your business. In a world where technology changes and shifts are happening fast, outdated software can mean outdated work practices and a struggle to take advantage of innovation. And in an increasingly complex global environment, this can also mean unpatched systems and security risks. With IFS Cloud, twice-yearly optional releases with new features and functionality give you fast access to our latest capabilities and improvements, keeps the impact on your business low, and helps you keep pace with the changing IT landscape. Monthly service updates then ensure your software remains robust and secure every step of the way. IFS Lifecycle Experience puts you in control of your solution from initial implementation and as long as you continue to use it, whether you manage it yourself or invite IFS or one of our partners to take care of things. IFS Cloud brings to life our decades of expertise within our core industries with the introduction of industry-specific solutions. Our deep industry experience allows us to provide best of breed capabilities for each of our target industries, giving you the most relevant functionality to address your specific business issues. With IFS Cloud, we introduce industry-focused Lobbies, which foreground the functionality and insight most relevant to your business context. Our journey begins, but does not end, with our core industries: We know that whatever your industry, it’s the moment of service that matters and that your customers remember you for. IFS Cloud pulls your core business activities from supply chain and production to aftersales and support into something greater: profitable moments of service your customers will love. With this in mind, IFS Cloud is built for your specific industry challenges and to make your digital transformation easier. IFS Cloud is here to help our customers make the intelligent and autonomous business a practical reality. One way we do this is to take new technology into real industry contexts so everyone can benefit rather than only those who can manage, source and integrate these technologies themselves. This comes to life in IFS Cloud with capabilities including: These innovations also work together, for example allowing automation of a set of activities to happen when a remote assistance call ends. Having these capabilities embedded in a single product removes complexity and lets us offer you unique capabilities that wouldn’t be possible with bolt on solutions. See how Cimcorp delivers its moment of service with IFS Cloud. From underlying intelligence that automates the prioritization and acceptance of sales leads, to automated functionality and augmented reality capabilities that maximize first time fix rates in the field, IFS Cloud is here to help you make optimal decisions for your business. Access all the solutions you need from a single platform with IFS Cloud. Get in touch today

li|IFS Cloud Overview automatically adapts to your environment, whether that’s a desktop with dual monitors, laptop, tablet or mobile phone. You can use IFS Cloud in browsers on Windows, Mac, iOS or Android devices. configurable dashboards to provide an at-a-glance view of the information that matters most to each role and can be tailored to individual needs. Keep key metrics and actions in view for easy overview and drill down to details. Convey your brand colors, logotype and imagery to employees as well as your end customers as they come into contact with field service, B2B self-service, and other parts of IFS Cloud. native mobile apps are available for field service, maintenance, warehouse data collection, CRM, time and expense reporting, approvals, and more for those situations where you might need to work offline, or integrate tightly with device hardware. perform everyday tasks using conversational voice or text. Quickly perform tasks like booking leave or reporting time through our main user interface or channels like Microsoft Teams and Facebook Messenger. Cloud—deployed and managed by IFS Remote in one of your own datacenters Self-managed if you need to run in your own completely specialized environment Service Industries Manufacturing Telecommunication, Energy, Utilities & Resources Engineering, Construction & Infrastructure Aerospace & Defense using embedded augmented reality video calls to provide remote assistance across service and maintenance embedded machine learning service that can train, evaluate, and optimize machine learning models based on your specific data reduces the need for you to have dedicated data scientists on your team with an embedded process automation engine that lets you automate activities within the business to streamline your processes building on our popular scheduling optimization capability, the new embedded solution includes enhancements like the ability to predict travel times automatically adapts to your environment, whether that’s a desktop with dual monitors, laptop, tablet or mobile phone. You can use IFS Cloud in browsers on Windows, Mac, iOS or Android devices. configurable dashboards to provide an at-a-glance view of the information that matters most to each role and can be tailored to individual needs. Keep key metrics and actions in view for easy overview and drill down to details. Convey your brand colors, logotype and imagery to employees as well as your end customers as they come into contact with field service, B2B self-service, and other parts of IFS Cloud. native mobile apps are available for field service, maintenance, warehouse data collection, CRM, time and expense reporting, approvals, and more for those situations where you might need to work offline, or integrate tightly with device hardware. perform everyday tasks using conversational voice or text. Quickly perform tasks like booking leave or reporting time through our main user interface or channels like Microsoft Teams and Facebook Messenger. Cloud—deployed and managed by IFS Remote in one of your own datacenters Self-managed if you need to run in your own completely specialized environment Service Industries Manufacturing Telecommunication, Energy, Utilities & Resources Engineering, Construction & Infrastructure Aerospace & Defense using embedded augmented reality video calls to provide remote assistance across service and maintenance embedded machine learning service that can train, evaluate, and optimize machine learning models based on your specific data reduces the need for you to have dedicated data scientists on your team with an embedded process automation engine that lets you automate activities within the business to streamline your processes building on our popular scheduling optimization capability, the new embedded solution includes enhancements like the ability to predict travel times
st|People-first, responsive design: Lobbies: Branded experience: Offline-capable mobile apps: Chat bot: Remote assistance: Machine Learning: Process automation: Advanced optimization: People-first, responsive design: Lobbies: Branded experience: Offline-capable mobile apps: Chat bot: Remote assistance: Machine Learning: Process automation: Advanced optimization:
h1|This is IFS Cloud
h2|Industry. Innovation. Choice.
h3|Works the way you want to work In the cloud, or where you need it Your open and connected digital backbone Always up to date and secure Unique industry depth Innovation ready to use Works the way you want to work In the cloud, or where you need it Your open and connected digital backbone Always up to date and secure Unique industry depth Innovation ready to use Book a demo
h4|The functionality you want, when you need it A platform for innovation and delightful experiences Everything you need for business now, and in the future IFS Cloud in action Intelligence to power decisions
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pa|Volac, a global manufacturer and supplier of high-performance nutrition products, was growing rapidly and its legacy systems were not fit for purpose. The company needed to bring each of its different sites and business lines together under one system. By choosing IFS Applications, Volac would be able to meet its requirement to gather, store and access business data in a common single system. Since implementation, Volac has: Learn more about Volac’s experience and the benefits that IFS Applications has brought to the company now. File Information: Case Study, pdf 0,3 MB Share This Page IFS is King in the business and everything evolves around it. As we progress as a business and we start new factories, new ventures, IFS is the system that we implement

li|Volac A single, real-time view of the company Shared responsibility for data Automated messaging to speed up processes and reduce errors
sm|Head of Business Systems and Processes, Volac
st|Mark Large
h1|Volac realizes process efficiencies with IFS Applications
h2|Volac realizes process efficiencies with IFS Applications
h3|Volac realizes process efficiencies with IFS Applications DOWNLOAD Case Study
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pa|NEC sought to centralize its global supply chain operations, standardize business processes by connecting sales with the manufacturing plant and production and consolidate multiple systems into a single instance enterprise solution to strengthen its global competitiveness. Recently, NEC's Public Business Unit implemented IFS Applications as part of its global supply chain management (SCM) reform to further strengthen its project-based manufacturing. File Information: Case Study, pdf 0.1 MB Share This Page The strong IFS Applications functionality in manufacturing, supply chain management and project management has been well received. It has streamlined operations, increased transparency and improved our market competiveness

li|NEC
sm|General Manager, Public Business Supply Chain Management Division, NEC Public Business Unit.
st|Mr. Makoto Awata
h1|Strengthening NEC’s Public Business supply chain with IFS Applications
h3|NEC Public Business DOWNLOAD Case Study
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pa|Electronics manufacturing leader Kitron, has used their IFS enterprise resource planning (ERP) software to achieve 30 percent year-over-year quarterly growth. Kitron has Electronics Manufacturing Services (EMS) operations in its home country of Norway as well as the US, Sweden, Lithuania, Germany, Poland—all running in IFS ERP software. Now, Kitron is using IFS for demand-driven materials requirements planning (DDMRP), which has the potential to reduce inventory by 40 percent and lead times by 80 percent. Kitron manufactures and delivers anything from fully assembled electronic circuit boards to complete end products for customers globally. IFS ERP has helped them: File Information: Case Study, pdf 0,3 MB Share This Page We work with IFS as a business partner, not only as a software provider. For instance, we can influence the direction of future solutions, thereby ensuring functionality anchored in our daily business reality

li|Kitron Bring lean improvements to supplier relationship management, crucial in contract manufacturing where IFS helps manage alternate suppliers Grow rapidly in regulated environments like medical device manufacturing and autonomous technologies Standardize processes across the enterprise Make better-informed decisions based on accurate data
sm|Solutions Competence Center Manager at Kitron
st|Olaf Kristen Kristensen
h1|Kitron
h2|Kitron customer story
h3|Kitron DOWNLOAD Case Study
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pa|IFS Applications is designed to optimize operations today for better outcomes now and in the future. Whether your business is asset intensive, product oriented or service centric, IFS Applications works the way you do. A great solution fit and outstanding user experience help you better serve customers, engage your staff and stand out from the competition. IFS Applications combines leading technology with an understanding of your industry to help address trends including Internet of Things, digital transformation, servitization, and individualization. It offers last-mile functionality to optimize your operations here and now, and an outstanding digital experience to engage everyone inside and outside your organization. IFS Applications is a complete solution that helps you connect to the future for your industry, business and people. With its component-based architecture, you decide which deep industry functionality your business and your people need to excel. Explore the possibilities. Real time business mean it’s critical that lines of communication remain open and information can flow freely. Our mobile solutions cater to a variety of contexts – from the ability to experience the full power of IFS on any mobile device, to specialized apps that let you get work done even when offline. Our new user experience, IFS Aurena, offers a consumer-centric, customizable interface that allows you to foreground the information that’s most important and work in the way that suits you best, from any device

li|IFS Applications
h1|IFS Applications
h2|Enterprise software solutions built for your industry
h3|Software built for your industry, to run your way
h4|This is IFS Applications Functionality Overview Mobile Solutions User Experience
sp|Toggle navigation Why IFS Cloud? By Capability By Category This is IFS Applications Functionality Overview Mobile Solutions User Experience × Close
pa|I think that every CEO will have been affected one way or another by 2020. Like many, we had to adapt as individuals and as a business, but the passion this team has for our customers continued to shine. I am hugely proud of that. I am also really proud to see that a significant part our license revenue has come from new logos, customers who have moved away from their legacy vendor; this combined with our performance in recurring revenue points the performance of a very strong business. 2021 will be a hugely important year for IFS as we launch IFS Cloud on March 10th. Darren Roos Chief Executive Officer IFS Whether a company manufactures medical equipment, operates large energy utilities or manages a complex infrastructure, in the eyes of their customer, success or failure is realized at the moment of service—the moment when it all comes together. Organizations are transforming their businesses around this, and IFS is uniquely positioned to capitalize on this groundswell of opportunity. Our customer base continues to expand as we help more businesses grow, create value and improve delivery quality. IFS is the only vendor that can provide an integrated solution set across the customer’s entire operation. Darren Roos CEO Our focus remains on delivering value to our customers and never before has this mission been more critical to their survival. Our close collaboration with our partners has ensured we remain relevant, which is reflected in our results. Consulting is a function of our partners hitting scale, and taking over the projects. This demonstrates our growth is where we want it to be. Our recent announcement about EQT and TA Associates’ ownership is a real endorsement of our strategy and our enormous potential to continue to capture market share. Darren Roos CEO Despite the economic headwinds presented by the Covid-19 pandemic, license revenue grew 39% compared to Q1 2019. Recurring revenues were also steady as customers depend on their IFS solutions to run their most mission critical business processes. On the back of this strong revenue development in Q1, EBITDA remains stable and is underpinned by ongoing initiatives to improve the IFS cost base. These initiatives support the short-term EBITDA performance while enabling our business to quickly rebound once the global lockdowns are eased. By taking prudent cost-control measures, we are building further resilience into the business, which we believe could see downward pressure through the next two quarters. Our ongoing focus remains fixed on taking precautions not only to protect our staff and community, but to ensure our customers continue to receive the stellar product, service and support they deserve. Darren Roos Chief Executive Officer IFS Share This Page Chiara Lattuada Phone: +44 7463 350454

li|Financial Information FY2020 software revenue was MSEK 5,092, an increase of 26 percent versus 2019 FY2020 recurring revenue was MSEK 4,081, an increase of 43 percent versus 2019 FY2020 cloud revenue increased 60 percent versus 2019 FY2020 net revenue was MSEK 7,211, an increase of 14 percent versus 2019 In addition, service business license revenue grew 105 percent versus 2019 while aerospace and defense license revenue grew 37 percent. Net revenue was 5,111 million SEK (US $544 million), an increase of 12 percent versus Q3 YTD 2019 Service management license revenue grew 86 percent versus Q3 YTD 2019 Recurring revenue increased 41 percent versus Q3 YTD 2019 Cloud revenue increased 59 percent versus Q3 YTD 2019 Software revenue was SKr 2,382 million, an increase of 26 percent Cloud revenue showed an increase of 56 percent Consulting revenue amounted to SKr 1,071 million, an increase of 0 percent (-1 percent in constant currency) Net revenue totaled SKr 3,482 million, an improvement of 16 percent (15 percent in constant currency) Adjusted EBITDA totaled SKr 881 million, an improvement of 33 percent (32 percent in constant currency) License revenue amounted to SKr 409 million (Q1 '19: SKr 295 million), an increase of 39 percent (36 percent in constant currency). Maintenance revenue was SKr 558 million (Q1 '19: SKr 448 million), an improvement of 25 percent (22 percent in constant currency). Consulting revenue amounted to SKr 583 million (Q1 '19: SKr 512 million), an increase of 14 percent (11 percent in constant currency). Net revenue totaled SKr 1,765 million (Q1 '19: SKr 1,410 million), an improvement of 25 percent (22 percent in constant currency). Adjusted EBITDA was SKr 318 million (Q1 '19: SKr 259 million), an improvement of 23 percent (18 percent in constant currency).
h1|Finansiell Information
h3|Ett förändringens år för IFS YEAR TO DATE, JANUARY – DECEMBER 2020 Message from the CEO Year to date, January - September 2020 Message from the CEO First half, January–June 2020 Message from the CEO First Quarter, January–March 2020 Message from the CEO IR Kontakter
h4|2020 Q4 Update 2020 Q3 Update 2020 H1 Update 2020 Q1 Update
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pa|IFS Applications has given Stadium the clear ability to manage its entire supply chain effectively and efficiently, enabling the Swedish sporting-goods chain to focus with confidence on its ambitions for expansion and growth in Europe and in the online shopping arena of the future. File Information: Case Study, pdf 0,2 MB Share This Page Efficient supply chain management and stock replenishment are crucial. Previously, we had to handle many of these processes manually, which wasn’t viable because we wanted to be one of the leading players in the trade

li|Stadium
sm|Project Manager
st|Stefan Maxeby
h1|Stadium AB gears up with IFS Applications for more expansion and growing online sales of sports gear
h2|IFS Supports Stadium's Retail Supply Chain
h3|Stadium DOWNLOAD Case Study
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“As any fast-growing, successful business, IFS is constantly looking to hire new talent. We offer a global work environment where collaboration, trust, and agility form the basis for all endeavors. The fact that we live and breathe customer value is evident in our extraordinary financial results, our market-beating growth rate, and our above-average customer retention. To keep up our forward momentum, we need professional superstars who can turn ideas into reality and who are not afraid to question received wisdoms and ways of working. We have something really special here at IFS. But don’t take my word for it, come see for yourself!” Our company culture and ways of working are key differentiators for us and a big part of what distinguishes us from our competitors. Trust, Collaboration, and Agility are the cornerstones of how we operate and interact with customers, partners, and coworkers. We strive to give our customers a business solution that perfectly matches their current needs and can flex to cover all eventualities in the future. To achieve that, we go the extra mile in terms of service, availability and commitment. That’s why . As a company, we think it’s right to give something back to the communities where we operate, which is why IFS has maintained a long-term commitment to Corporate Social Responsibility (CSR). The centerpiece of our CSR initiatives is the IFS Foundation, which is a charitable trust set up to help break the poverty cycle in Sri Lanka. IFS is investing in a series of projects in partnership with local communities in remote and rural areas to renovate schools and hospitals, improve access to fresh water, and create employment opportunities. “As business systems analyst attached to the IFS Global Support Operations, I focus on manufacturing, engineering and project management. My primary responsibility is to liaise with customers to ensure IFS provides solutions that create true business value and operational excellence. What attracted me to IFS was its collaborative spirit across departments, regions, and even continents. Another key consideration was IFS’s non-hierarchical structure, which helps people flourish in their roles and have fun while working.” “Using communication as a tool to keep IFS’s Global Customer Organization informed, motivated and engaged, I nurture communication channels to enhance the ability to perform as one united team, especially when interacting with customers and the partner ecosystem. As a champion of IFS’s customer centricity, I develop thought leadership in partnership with the leadership team to drive external and internal communications that cut through the noise. The best things about my job is that it gives me the opportunity to work with talented people all over the world who all lean in and drive one goal.” “In my role as data migration/solution analyst, I make sure IFS’s airline customers’ business data is securely transitioned from legacy systems into IFS Maintenix while ensure all airworthiness requirements are met. My goal is to ensure the success of our clients in tracking all of their maintenance needs and maximizing their business potential. Besides having the world’s best colleagues and customers, the thing I like best about my job is that my work has a direct impact on making air travel safer.” We celebrate that IFS employees have diverse skills, experiences, and backgrounds. We believe that everyone should be able to bring their whole selves to work and be valued for it. It creates a culture that allows us to develop and expand our thinking. It enables us to achieve better results. By embracing and celebrating our differences, we are more representative of the customers, partners and communities we serve. We are always looking for new talent. Check out the overview below to find your next career move!

li|Working at IFS
st|Jane Keith, IFS CHRO #WeAreChallengers Tharindu Fernando, Business Systems Analyst - Sri Lanka Zoe Leach-Leeson, Communications Officer, IFS Global Customer Organization - United Kingdom Taha Zaidi, Senior Data Migration/Solution Analyst - Canada
h1|Power your dreams at IFS
h2|It’s not a coincidence that many of our employees have been with us for more than a decade. At IFS, we believe in providing people with the opportunity to choose their own development path—giving each individual the power to expand their knowledge and realize their goals.
h3|Career opportunities
h4|The IFS culture The IFS Foundation – breaking the poverty cycle “The spirit of IFS combines collaboration, innovation and, most importantly, fun” “IFS people really lean in where it matters” “I help make air travel safer” Diversity and Inclusion
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Although IFS is a global enterprise software company, there are a lot of things people don’t know about us. As you will see below, customers really like working with the down-to-earth people at IFS. We believe in building a strong, open and pragmatic culture where we tell it like it is and give our customers choice. The benefits go both ways, and create a positive atmosphere for employees as well. Maybe that’s why IFS has been named a in the IT field for nine (!) consecutive years. Having happy staff that customers like to work with is nice, but what does it mean in practical terms for IFS’s customers? We already knew from asking over 500 of them that , so there is an obvious financial upside. But how does that compare with other companies? We commissioned independent research company eClerx to dig deep into financial data from the past decade to look for these answers. By comparing IFS customers with their respective industry rivals using other enterprise software solutions, we found that . The data set, containing over 40,000 data points, also told us that . Obviously, there is a lot of money to be gained by selecting the right software supplier. Being open and transparent in the way we work with customers also makes everyday life easier. a good number for a company working in an industry with a reputation for notoriously large and complicated IT implementations. That may explain why and why we are ! Working to help our customers excel is a noble cause in itself, but large companies like IFS should never forget their moral obligation to give back to the global community. We work regionally with activities that support the local community, such as in 2017, when we raised enough money to in Canada. However, IFS’s strongest commitment is to work toward getting more kids into schools and show them how fun it is to work with STEM and IT, areas with record-low interest level among the next generation. We do this through the IFS Education program, where . We have granted and contributed . And we’re just getting started! Have a look around our website to learn more about the company with high-performing customers, happy employees and a mindset to do good. Share This Page

li|Did You Know?
st|North America is IFS’s largest region Great Place to Work 82% of IFS customers have saved money by using IFS solutions in the past ten years, IFS customers received twice the ROI improvement of their competitors IFS customers have more than doubled their profit margin (EBITDA) in the past decade Seventy-five percent of IFS customers say implementing IFS solutions was as simple as, or easier than, expected; over 90% of IFS customers are satisfied the highest-rated midmarket ERP vendor and the highest-rated FSM software vendor on Gartner Peer Insights fill a Boeing 737 with food for the Ottawa Food Bank IFS collaborates with over 80 universities globally to promote interest in science and technology 150 full tuition and over 600 financial assistance scholarships to university students, over US $3 million toward university activities globally
h1|Did You Know?
h3|Our customers save time and money We want to make a difference
h4|Real people helping real people
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close It’s not a secret that we were founded by a group of students in a tent in Sweden in the early 1980s, but few know that nowadays in terms of revenue. × Close
pa|, IFS offer world class workforce optimization solutions along with unrivalled breadth in service management capability. Equip your business to tackle even the most complex use cases and accelerate your digital transformation goals with the global service management leader. Empower your service staff and transform customer engagement with omni-channel contact center and customer service agent desktop solutions from IFS. Put your customers in control with the latest self-service solutions. From virtual assistants, chatbots and digital portals to knowledge bases and speech recognition, IFS can deliver the optimum self-service solution for your business. Make even the most complex service simple with complete field service solutions from IFS. From assets and parts to contracts, invoicing and warranty - remove your manual processes and give your service staff complete visibility. A complete feature-rich toolkit for field engineers, whether locating replacement parts, raising invoices for new jobs, or providing customer quotes on site, deliver service excellence and transform field worker productivity. Our merged reality solution connects remote experts with technicians, engineers or customers, to help instantly diagnose and solve issues. Maximize efficiency and Improve visibility: IFS makes it easy by managing all reverse logistics and depot repair processes as part of a single seamless solution. World-class scheduling and planning optimization software for high volume, volatile and complex service needs. From real-time intraday optimization to long term “What If” scenario planning, transform your workforce efficiency with IFS

li|Service Management
h1|Transformational Service Management
h2|Deliver service excellence and optimize your workforce efficiency with the world’s leading service management solution.
h3|Industry Leading Solutions
h4|Faster smarter customer engagement AI-powered self-service Complete, connected field service management Mobile Field Service Remote Assistance to share expertise instantly Reverse Logistics and Depot Repair AI-powered scheduling optimization
sp|Toggle navigation Why IFS Cloud? By Capability By Category Contact Centre and Customer Engagement Customer Self-Service Field Service Management Mobile Field Service Remote Assistance Reverse Logistics and Depot Repair Workforce scheduling and planning × Close
IMPORTANT -- READ CAREFULLY BEFORE USING THIS SOFTWARE (DEFINED BELOW): THE SOFTWARE IS SUBJECT TO PROPRIETARY RIGHTS OF IFS OR, AS APPLICABLE, THIRD PARTIES, AS WELL AS APPLICABLE LICENSE TERMS AND RESTRICTED USE PROVISIONS AGREED BY IFS OR APPLICABLE THIRD PARTIES. BY USING THE SOFTWARE, YOU ACKNOWLEDGE AND CONFIRM THAT YOU HAVE UNDERSTOOD THAT THE SOFTWARE IS PROPRIETARY AND SUBJECT TO APPLICABLE LICENSE TERMS AND COPYRIGHT LAW, AND THEREBY CONFIRM YOUR ACKNOWLEDGEMENT OF THE PROVISIONS BELOW. The term "Software" means this supplement to IFS Applications. The Software may only be used with a valid license for IFS Applications and with the relevant IFS Application/s for which this Software applies, by authorized users using individual user names and passwords to be kept strictly confidential by the respective authorized user. You agree that you will use your best efforts to prevent and protect the contents of the Software from unauthorized use or disclosure. The license terms for IFS Applications apply to your use of this Software. You agree not to use the Software: Share This Page

li|Aurena Bot Terms of Use in a way prohibited by law, regulation, governmental order or decree, to violate the rights of others, to try to gain unauthorized access to or disrupt any service, device, data, account or network, to spam or distribute malware, in a way that could harm the Software or impair anyone else’s use of it.
h1|IFS Aurena Bot Terms of Use
h2|IFS AURENA BOT TERMS OF USE
h3|1 DEFINITION AND GENERAL USE 2 LICENSE RESTRICTIONS
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pa|IMPORTANT -- READ CAREFULLY BEFORE USING THIS SOFTWARE (DEFINED BELOW): THE SOFTWARE IS SUBJECT TO PROPRIETARY RIGHTS OF IFS OR, AS APPLICABLE, THIRD PARTIES, AS WELL AS APPLICABLE LICENSE TERMS AND RESTRICTED USE PROVISIONS AGREED BY IFS OR APPLICABLE THIRD PARTIES. BY USING THE SOFTWARE, YOU ACKNOWLEDGE AND CONFIRM THAT YOU HAVE UNDERSTOOD THAT THE SOFTWARE IS PROPRIETARY AND SUBJECT TO APPLICABLE LICENSE TERMS AND COPYRIGHT LAW, AND THEREBY CONFIRM YOUR ACKNOWLEDGEMENT OF THE PROVISIONS BELOW. The term "Software" means this supplement to IFS Applications. The Software may only be used with a valid license for IFS Applications and with the relevant IFS Application/s for which this Software applies, by authorized users using individual user names and passwords to be kept strictly confidential by the respective authorized user. You agree that you will use your best efforts to prevent and protect the contents of the Software from unauthorized use or disclosure. The license terms for IFS Applications apply to your use of this Software. You agree not to use the Software: Share This Page

li|Aurena Bot Terms of Use in a way prohibited by law, regulation, governmental order or decree, to violate the rights of others, to try to gain unauthorized access to or disrupt any service, device, data, account or network, to spam or distribute malware, in a way that could harm the Software or impair anyone else’s use of it.
h1|IFS Aurena Bot Terms of Use
h2|IFS AURENA BOT TERMS OF USE
h3|1 DEFINITION AND GENERAL USE 2 LICENSE RESTRICTIONS
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pa|To improve efficiency and the customer experience, NetOnNet implemented IFS Applications. This benefitted the company by providing Download the customer story to learn more about how IFS Applications improved NetOnNet’s retail experience. File Information: Case Study, pdf 0,2 MB Share This Page Every transaction that happens in NetOnNet goes through IFS Applications and everyone at NetOnNet uses it. IFS Applications is absolutely vital to NetOnNet’s future. There are a lot of challenges within the industry, but I feel that with IFS we are very well prepared to meet those challenges and for me, personally, I’m very excited to be part of that journey

li|NetOnNet
sm|CIO, NetOnNet
st|Markus Anderson
h1|NetOnNet improves the retail experience with IFS Applications
h2|NetOnNet improves retail experience with IFS Applications
h3|NetOnNet improves the retail experience with IFS Applications DOWNLOAD Case Study
sp|Toggle navigation Why IFS Cloud? By Capability By Category NetOnNet is one of Sweden’s leading consumer electronics omni-channel retailers. After merging in 2016 with SIBA, a leading home electronics retailer in the Nordics, the company found itself using a fragmented IT landscape with unconnected legacy applications. A single view of the entire company Automation of manual tasks and processes Consolidation of a fragmented IT landscape Highly consultative, expert support A future-proof solution × Close
pa|Electronics manufacturing leader Kitron, has used their IFS enterprise resource planning (ERP) software to achieve 30 percent year-over-year quarterly growth. Kitron has Electronics Manufacturing Services (EMS) operations in its home country of Norway as well as the US, Sweden, Lithuania, Germany, Poland—all running in IFS ERP software. Now, Kitron is using IFS for demand-driven materials requirements planning (DDMRP), which has the potential to reduce inventory by 40 percent and lead times by 80 percent. Kitron manufactures and delivers anything from fully assembled electronic circuit boards to complete end products for customers globally. IFS ERP has helped them: File Information: Case Study, pdf 0.3 MB Share This Page We work with IFS as a business partner, not only as a software provider. For instance, we can influence the direction of future solutions, thereby ensuring functionality anchored in our daily business reality

li|Kitron Bring lean improvements to supplier relationship management, crucial in contract manufacturing where IFS helps manage alternate suppliers Grow rapidly in regulated environments like medical device manufacturing and autonomous technologies Standardize processes across the enterprise Make better-informed decisions based on accurate data
sm|Solutions Competence Center Manager at Kitron
st|Olaf Kristen Kristensen
h1|Kitron
h2|Kitron customer story
h3|Kitron DOWNLOAD Case Study
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IFS has extensive knowledge of the aerospace & defense industry. Independently recognized as a leading, global supplier of enterprise software, we provide solutions for: Our aerospace and defense industry experts are committed to ensuring the future success of our customers by providing best-in-class solutions and industry expertise to prepare them for what’s next. Managing projects from design to through-life support and phase out, while controlling costs, increasing supply chain efficiencies and achieving ISO compliance. Providing future-facing, end-to-end solutions that leverage efficiencies throughout the commercial aviation industry. Empowering total through-life availability and efficiency maximization in defense. Enabling competitive business, best practice and compliant delivery for MRO providers. Facilitating an integrated approach to strategic planning of support, logistics operations and effective maintenance of military assets

li|Aerospace & Defense Aerospace and defense manufacturing Commercial aviation Defense Fleet and asset management Military logistics Services and performance-based logistics
h1|Aerospace & Defense Software
h2|Empowering through-life availability of critical assets for commercial aviation, defense integrators and industry manufacturers.
h3|Aerospace & Defense Industry Expertise
h4|Complete software for Aerospace & Defense Manufacturing Agile Software for Airlines & Fleet Operators End-to-end software for Defense In Service Support Software for Independent MRO Service Providers Specialist software for military
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Aerospace & Defense Manufacturers Airlines & Fleet Operators Defense In-Service Support Independent MRO Military Operators × Close
pa|We’re pleased to present this year’s award winners, who exemplified dedication to exceptional customer service, commitment to continued growth, and expertise in leveraging innovation to extend the capabilities of IFS’s solutions. IFS Partner Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Partner Portal? Or require an emergency license key? We've got you covered. IFS Partner Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Partner Portal? Or require an emergency license key? We've got you covered

h4|Access the IFS Partner Portal Need help? Access the IFS Partner Portal Need help?
sp|Toggle navigation Why IFS Cloud? By Capability By Category Announcing the winners of 2020 IFS Partner of the Year Awards Login to IFS Partner Portal Get license key Register Non-disclosure agreement Forgot your password? Get license key Register Non-disclosure agreement Forgot your password? Login to IFS Partner Portal × Close
pa|We’re pleased to present this year’s award winners, who exemplified dedication to exceptional customer service, commitment to continued growth, and expertise in leveraging innovation to extend the capabilities of IFS’s solutions. IFS Partner Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Partner Portal? Or require an emergency license key? We've got you covered. IFS Partner Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Partner Portal? Or require an emergency license key? We've got you covered

h4|Access the IFS Partner Portal Need help? Access the IFS Partner Portal Need help?
sp|Toggle navigation Why IFS Cloud? By Capability By Category Announcing the winners of 2020 IFS Partner of the Year Awards Login to IFS Partner Portal Get license key Register Non-disclosure agreement Forgot your password? Get license key Register Non-disclosure agreement Forgot your password? Login to IFS Partner Portal × Close
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pa|Carlsberg’s service business provides installation, repair, and maintenance to its customers in the hospitality industry. In its highly competitive industry, Carlsberg is tasked with seeking ways to deliver precise consistency as well as continually finding ways to differentiate itself. To meet these demands, Carlsberg has recently deployed IFS to support its service and asset management operations. “Operational efficiency and visibility are crucially important to us as we grow our service business and continue to develop our offerings,” says Per Ahlmann Andersen, Global Business Solutions Senior Director at Carlsberg. “The IFS platform will manage our service operations and also serve as a central repository for our inventory visibility and IoT data. We can house space and planogram insights, Digital DraughtMaster data, inventory availability and use the IFS platform to view and maintain all of our assets. We are a capital-intensive business with costly equipment in the field – having a single view of our assets, whether fielded at customer sites or located in our repair shops and warehouses, is hugely beneficial.” Other benefits include: File Information: Whitepaper, pdf 1,1 MB Share This Page The IFS platform will manage our service operations and also serve as a central repository for our inventory visibility and IoT data. Having a single view of our assets, whether fielded at customer sites or located in our repair shops and warehouses, is hugely beneficial

li|Carlsberg Projected efficiency gains between 10-15% Flexibility to support new delivery models for products and services Feature-complete mobile software Deployment flexibility as a managed cloud End-to-end IoT integration
sm|Global Business Solutions Senior Director at Carlsberg
st|Per Ahlmann Andersen
h1|Forward-thinking firms build their business around service
h3|Forward-thinking firms build their business around service DOWNLOAD Whitepaper
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IFS Maintenix eLogbook is a next-generation approach to electronic logbooks that delivers an integrated and mobile solution that works with the best-of-breed software for aviation maintenance management. IFS Maintenix eLogbook delivers a pilot-driven user experience that supports a connected workforce and pilot engagement model; delivering data accuracy; and improving upon reliability, performance, and quality of the aircraft and its flight schedule. The widespread benefit of next-generation electronic technical logbooks is an increasingly connected workforce. Airlines are striving towards connectivity across their operations, from check-in, in-flight connectivity right down to a connected and fleet-wide maintenance system. IFS Maintenix eLogbook acts a bridge that allows communication with all required stakeholders (maintenance operations control center, mechanics, supervisors, engineers, and pilots) working in unison allowing timely and pertinent information to flow from the flight deck to the hangar in real-time to maximize aircraft turnaround efficiency. Data is used to drive decision-making in all facets of the aviation business. By transforming paper-based and legacy processes into digital ones, IFS Maintenix eLogbook makes transcription and paperwork errors a thing of the past. The integrity of data can be better trusted with the IFS solution, seamlessly transferring fault information logged at the flight deck to IFS Maintenix Operator Edition, eliminating the need to re-key in information into a separate system. IFS Maintenix eLogbook is designed, first and foremost, with the pilot in mind. Like a modern suit, it offers a slim, tailored experience, providing the vital information pilots need to perform their job. In fact, pilots no longer need to physically be on the flight deck to be aware of maintenance issues and what impact they may have on the flight. Additionally, IFS Maintenix eLogbook empowers the pilot to log and note faults, in-flight. Through a purposeful two-way communication loop, IFS Maintenix eLogbook proactively informs maintenance crews and pilots well in advance of boarding the aircraft, of issues that need to be dealt with, providing more time to react. By being forewarned, airlines can significantly minimize the last-minute surprises which contribute to longer aircraft on ground (AOG) scenarios—keeping planes in the air, passengers happy and looking after that bottom line. From a cost-saving perspective, airlines have provided pilots with iPads or tablets to remove as much paper as possible from the flight deck. Delivering the logbook over a tablet transcends the paper-based platform and gives a pilot access to aircraft status anywhere anytime. The power of IFS Maintenix eLogbook is in its enhanced fault forwarding. The fault information is shared in an expedited fashion with the maintenance crew to proactively prepare, perform preliminary analysis, analyze and fix faults faster—thus mitigating costly delays, cancellations, and the dreaded ‘aircraft on ground’ status. The widespread benefit of next-generation electronic technical logbooks is an increasingly connected workforce. Airlines are striving towards connectivity across their operations, from check-in, in-flight connectivity right down to a connected and fleet-wide maintenance system. IFS Maintenix eLogbook acts a bridge that allows communication with all required stakeholders (maintenance operations control center, mechanics, supervisors, engineers, and pilots) working in unison allowing timely and pertinent information to flow from the flight deck to the hangar in real-time to maximize aircraft turnaround efficiency. Data is used to drive decision-making in all facets of the aviation business. By transforming paper-based and legacy processes into digital ones, IFS Maintenix eLogbook makes transcription and paperwork errors a thing of the past. The integrity of data can be better trusted with the IFS solution, seamlessly transferring fault information logged at the flight deck to IFS Maintenix Operator Edition, eliminating the need to re-key in information into a separate system. IFS Maintenix eLogbook is designed, first and foremost, with the pilot in mind. Like a modern suit, it offers a slim, tailored experience, providing the vital information pilots need to perform their job. In fact, pilots no longer need to physically be on the flight deck to be aware of maintenance issues and what impact they may have on the flight. Additionally, IFS Maintenix eLogbook empowers the pilot to log and note faults, in-flight. Through a purposeful two-way communication loop, IFS Maintenix eLogbook proactively informs maintenance crews and pilots well in advance of boarding the aircraft, of issues that need to be dealt with, providing more time to react. By being forewarned, airlines can significantly minimize the last-minute surprises which contribute to longer aircraft on ground (AOG) scenarios—keeping planes in the air, passengers happy and looking after that bottom line. From a cost-saving perspective, airlines have provided pilots with iPads or tablets to remove as much paper as possible from the flight deck. Delivering the logbook over a tablet transcends the paper-based platform and gives a pilot access to aircraft status anywhere anytime. The power of IFS Maintenix eLogbook is in its enhanced fault forwarding. The fault information is shared in an expedited fashion with the maintenance crew to proactively prepare, perform preliminary analysis, analyze and fix faults faster—thus mitigating costly delays, cancellations, and the dreaded ‘aircraft on ground’ status. The widespread benefit of next-generation electronic technical logbooks is an increasingly connected workforce. Airlines are striving towards connectivity across their operations, from check-in, in-flight connectivity right down to a connected and fleet-wide maintenance system. A next-gen approach to elogbooks that’s simple, elegant, and fully integrated with the best-of-breed software for aviation maintenance management. Learn why a truly electronic technical logbook lays the foundation for aircraft turnaround efficiency and ensures a connected workforce. Learn how IFS Maintenix Operator Edition offers a complete spectrum of aviation maintenance management via an integrated, web-enabled and mobile-ready software platform. For more information, download the IFS Maintenix Operator Edition brochure today! Read how commercial airlines can benefit from electronic technical logbooks and discover the next-gen approach IFS offers

li|eLogbook
h1|IFS Maintenix elogbook
h2|made for airlines, designed for pilots
h3|A Connected Workforce Improved Accuracy and Data Consistency Pilot Engagement On-time Performance and Quality of Service Cost Savings A Connected Workforce Improved Accuracy and Data Consistency Pilot Engagement On-time Performance and Quality of Service Cost Savings
h4|Explore the Benefits Taking paper out of the equation: How to maximize aircraft turnaround efficiency Best-of-breed software for aviation maintenance management
h5|A joint, proven approach to demystifying electronic logbooks IFS Maintenix eLogbook White paper IFS Maintenix Operator Edition Brochure IFS Maintenix eLogbook Blog
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close eLogbook Fleet Planner Operator Edition × Close
pa|Download the story to learn more File Information: Case Study, pdf 0,4 MB Share This Page By integrating IFS Applications with our IoT platform we can analyze our data, integrate the data into our ecosystem and visualize what we’re doing with that data by combining it with other sources. We have a completely different dialog with our customers, we can analyze our own field technician services and approach the marketplace in a completely different way

li|Anticimex
sm|CEO, Anticimex
st|Jussi Ylinen
h1|Anticimex uses IFS Business Connector to exploit the potential of IoT
h2|Anticimex uses IFS Business Connector to exploit the potential of IoT
h3|Anticimex uses IFS Business Connector to exploit the potential of IoT DOWNLOAD Case Study
sp|Toggle navigation Why IFS Cloud? By Capability By Category By integrating IFS Applications with its IoT platform Anticimex can analyze its data, integrate the data into its ecosystem and visualize what it’s doing with that data by combining it with other sources. Anticimex has a completely different dialogue with customers, can analyze its own field technician services and approach the marketplace in a completely different way. Furthering sales potential, it’s also going to improve field efficiency and enable Anticimex to grow. Other benefits include: Highly robust solution Scalable Efficient route planning tool Integrated with IoT platform × Close
pa|Property management company Associa has leveraged cloud technology to improve efficiency and work order management for its mobile service force. By implementing IFS Field Service Management (FSM) solution, Associa was able to accomplish: Read the full story of Associa’s journey towards optimized processes by downloading this article. File Information: Case Study, pdf 0.2 MB Share This Page With IFS Field Service Management, we didn’t have to get three different pieces of software; it was a true end-to-end solution that met our high-level requirements

li|Associa Improved service level agreement (SLA) oversight and compliance Standardize its work order processes Increase billable hours
sm|Assistant vice president for field service
h1|How Associa Uses IFS Field Service Management For Its Mobile Service Workforce
h3|Associa DOWNLOAD Case Study
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pa|IFS Applications has given Stadium the clear ability to manage its entire supply chain effectively and efficiently, enabling the Swedish sporting-goods chain to focus with confidence on its ambitions for expansion and growth in Europe and in the online shopping arena of the future. File Information: Case Study, pdf 0.2 MB Share This Page Efficient supply chain management and stock replenishment are crucial. Previously, we had to handle many of these processes manually, which wasn’t viable because we wanted to be one of the leading players in the trade

li|Stadium
sm|Project Manager
st|Stefan Maxeby
h1|Stadium AB gears up with IFS Applications for more expansion and growing online sales of sports gear
h2|IFS Supports Stadium's Retail Supply Chain
h3|Stadium DOWNLOAD Case Study
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IFS delivers unprecedented value. By collaborating with customers and partners, we enable you to realize the intended value of your project. Our deep industry expertise coupled with our commitment to offering customers choice results in faster time to value so that customers can prove the financial benefit of their investment. Don’t just take our word for it. IDC conducted an independent, global study to quantify the value we bring customers in five key industries. IDC found IFS enterprise software had a direct, positive impact on revenue with an investment payback of only 15 months. Our customers also experienced reduced costs, improved compliance and increased team productivity. Matt Smith, Chief Architect at IFS, discusses the IFS approach to Business Value Engineering in a live interview with theCube. We have deep industry expertise and have built value packets which capture the very essence of these industry’s core business processes. During the Digital Business Value Assessment (DBVA), we start with our value packets for the process type you want to focus on—such as manufacture to order—and then perform analysis, mutually, with your team. We capture inputs, controls, outputs, and resources against each process activity, as well as current key performance indicators (KPIs). The DBVA software works its magic to produce a final business case for change. This business case is yours – you own it. It’s hosted in a secure private cloud instance, which you can log into tweak, validate, and produce reports. It’s a small investment of time—just one day—for potentially big returns. And the whole process is completed virtually. Independently recognized as a leading, global supplier of enterprise software, IFS provides solutions for security, defense manufacturing, aerospace, commercial aviation and fleet and asset management. During an independent, global study conducted by IDC, one customer cited IFS as “the only product able to handle the complexity and size of our operations”. The study also found IFS aerospace and defense customers benefitted from: Download the IDC Business Value study for Aerospace & Defense to learn more about the value IFS brings the industry. Organizations operating in the energy, utilities and resources vertical face common challenges in integrating disparate operations in complex business environments. IFS enables customers to transform capital asset management by increasing team productivity and efficiency. With greater choice in how and where they deployed their assets and labor, IDC found IFS customers benefitted from: Download the IDC Business Value study for Energy, Utilities & Resources to learn more about the value IFS brings the industry. IFS enterprise solutions for engineering, construction and infrastructure enable you to maximize the efficiency and robustness of complex projects and assets. One customer operating in this industry explained it chose IFS because, “we wanted a common platform to run our business and enable us to get better metrics and data to make decisions. So we selected IFS because it was able to do everything we were looking for under a single product.” IDC found IFS customers across engineering, construction and infrastructure achieved: Download the IDC Business Value study for Engineering, Construction & Infrastructure to learn more about the value IFS brings the industry. IFS enterprise software enables manufacturers to operate flexibly, with any combination of make-to-stock, configure-to-order and engineer-to-order modes, and support everything from high volume repetitive manufacturing to batch and complex project-based manufacturing. IDC interviewed manufacturing customers to quantify the value IFS brings this industry. It found choosing IFS increasing teams’ efficiency and gives a complete view of the manufacturing process enabling customers to achieve: Discover real world examples from the IDC Business Value study for Manufacturing so you can see how a more agile manufacturing team can help you adapt to new priorities and changing customer demands. Service software has become more important than ever as a result of growing customer expectations and increased competition, leading to shift among service organizations. IFS stands alone in the service industry in its ability to provide the whole picture of your service business, from the asset, through the execution. With IFS, you get a partner with the in-depth knowledge needed for you to challenge the boundaries of service excellence. IDC conducted a global study, interviewing service organizations, and found IFS customers reduce operational costs and increase productivity by 18%, as teams can work faster, seamlessly and efficiently. These customers also benefitted from: Download the IDC Business Value study for Service Organizations to learn more about the value IFS brings the industry Independently recognized as a leading, global supplier of enterprise software, IFS provides solutions for security, defense manufacturing, aerospace, commercial aviation and fleet and asset management. During an independent, global study conducted by IDC, one customer cited IFS as “the only product able to handle the complexity and size of our operations”. The study also found IFS aerospace and defense customers benefitted from: Download the IDC Business Value study for Aerospace & Defense to learn more about the value IFS brings the industry. Organizations operating in the energy, utilities and resources vertical face common challenges in integrating disparate operations in complex business environments. IFS enables customers to transform capital asset management by increasing team productivity and efficiency. With greater choice in how and where they deployed their assets and labor, IDC found IFS customers benefitted from: Download the IDC Business Value study for Energy, Utilities & Resources to learn more about the value IFS brings the industry. IFS enterprise solutions for engineering, construction and infrastructure enable you to maximize the efficiency and robustness of complex projects and assets. One customer operating in this industry explained it chose IFS because, “we wanted a common platform to run our business and enable us to get better metrics and data to make decisions. So we selected IFS because it was able to do everything we were looking for under a single product.” IDC found IFS customers across engineering, construction and infrastructure achieved: Download the IDC Business Value study for Engineering, Construction & Infrastructure to learn more about the value IFS brings the industry. IFS enterprise software enables manufacturers to operate flexibly, with any combination of make-to-stock, configure-to-order and engineer-to-order modes, and support everything from high volume repetitive manufacturing to batch and complex project-based manufacturing. IDC interviewed manufacturing customers to quantify the value IFS brings this industry. It found choosing IFS increasing teams’ efficiency and gives a complete view of the manufacturing process enabling customers to achieve: Discover real world examples from the IDC Business Value study for Manufacturing so you can see how a more agile manufacturing team can help you adapt to new priorities and changing customer demands. Service software has become more important than ever as a result of growing customer expectations and increased competition, leading to shift among service organizations. IFS stands alone in the service industry in its ability to provide the whole picture of your service business, from the asset, through the execution. With IFS, you get a partner with the in-depth knowledge needed for you to challenge the boundaries of service excellence. IDC conducted a global study, interviewing service organizations, and found IFS customers reduce operational costs and increase productivity by 18%, as teams can work faster, seamlessly and efficiently. These customers also benefitted from: Download the IDC Business Value study for Service Organizations to learn more about the value IFS brings the industry So what happens after go live? Software implementation is just the beginning. IFS Senior Vice President Customer Success, Paul Helms and Senior Vice President - Global Head of Consulting, Stefano Mattiello discuss ongoing value maximization in a live interview with theCube. Join our online community for users, partners, executive sponsors and IFS insiders. Here you’ll be able to ask and answer questions, gaining and offering insight into our products and your industry. China Airlines is performing faster, better and safer with IFS Maintenix MRO software from IFS. Read the white paper to learn how. Discover how Royal IHC benefitted by using IFS Applications as its maritime software solution. Over its twenty-year relationship with IFS, Babcock has gone from using it solely as a financial solution to implementing the entire ERP suite, delivering major business value

li|Business Value More flying time per aircraft resulting in increased revenue More maintenance work orders completed every day Longer term utilization of aircraft Rate of utilization and efficiency above 90% 18% increase in user productivity 10-15% improvement in asset lifespan Faster delivery time of projects Better support for the complete asset life cycle Significant reduction of time to close a deal 18% increase in team productivity 10% more products delivered on time 14% faster delivery of products 28% more work orders completed each day 14% faster delivery of products / services 10% increase in field service team productivity More flying time per aircraft resulting in increased revenue More maintenance work orders completed every day Longer term utilization of aircraft Rate of utilization and efficiency above 90% 18% increase in user productivity 10-15% improvement in asset lifespan Faster delivery time of projects Better support for the complete asset life cycle Significant reduction of time to close a deal 18% increase in team productivity 10% more products delivered on time 14% faster delivery of products 28% more work orders completed each day 14% faster delivery of products / services 10% increase in field service team productivity
h1|Business Value of IFS enterprise solutions
h2|Deliver more value. Faster.
h3|Security, Aerospace & Defense Energy, Utilities & Resources Energy, Construction & Infrastructure Manufacturing Service Security, Aerospace & Defense Energy, Utilities & Resources Energy, Construction & Infrastructure Manufacturing Service Ready to find out what a digital business value assessment could do for your business? Get in touch.
h4|Choice pays off: IFS customers increase productivity by 18% What is Business Value Engineering? Business value assessments go digital IFS and Customer Success Become an IFS Hero
h5|Safer, faster, better: modern MRO and performance excellence at China Airlines Royal IHC aims for increased business agility, transparency and uniformity with ‘ONE IHC’ Babcock delivers over 4,630 projects with IFS
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pa|Although IFS is a global enterprise software company, there are a lot of things people don’t know about us. As you will see below, customers really like working with the down-to-earth people at IFS. We believe in building a strong, open and pragmatic culture where we tell it like it is and give our customers choice. The benefits go both ways, and create a positive atmosphere for employees as well. Maybe that’s why IFS has been named a in the IT field for nine (!) consecutive years. Having happy staff that customers like to work with is nice, but what does it mean in practical terms for IFS’s customers? We already knew from asking over 500 of them that , so there is an obvious financial upside. But how does that compare with other companies? We commissioned independent research company eClerx to dig deep into financial data from the past decade to look for these answers. By comparing IFS customers with their respective industry rivals using other enterprise software solutions, we found that . The data set, containing over 40,000 data points, also told us that . Obviously, there is a lot of money to be gained by selecting the right software supplier. Being open and transparent in the way we work with customers also makes everyday life easier. a good number for a company working in an industry with a reputation for notoriously large and complicated IT implementations. That may explain why and why we are ! Working to help our customers excel is a noble cause in itself, but large companies like IFS should never forget their moral obligation to give back to the global community. We work regionally with activities that support the local community, such as in 2017, when we raised enough money to in Canada. However, IFS’s strongest commitment is to work toward getting more kids into schools and show them how fun it is to work with STEM and IT, areas with record-low interest level among the next generation. We do this through the IFS Education program, where . We have granted and contributed . And we’re just getting started! Have a look around our website to learn more about the company with high-performing customers, happy employees and a mindset to do good. Share This Page

li|Did You Know?
st|North America is IFS’s largest region Great Place to Work 82% of IFS customers have saved money by using IFS solutions in the past ten years, IFS customers received twice the ROI improvement of their competitors IFS customers have more than doubled their profit margin (EBITDA) in the past decade Seventy-five percent of IFS customers say implementing IFS solutions was as simple as, or easier than, expected; over 90% of IFS customers are satisfied the highest-rated midmarket ERP vendor and the highest-rated FSM software vendor on Gartner Peer Insights fill a Boeing 737 with food for the Ottawa Food Bank IFS collaborates with over 80 universities globally to promote interest in science and technology 150 full tuition and over 600 financial assistance scholarships to university students, over US $3 million toward university activities globally
h1|Did You Know?
h3|Our customers save time and money We want to make a difference
h4|Real people helping real people
sp|Toggle navigation Why IFS Cloud? By Capability By Category It’s not a secret that we were founded by a group of students in a tent in Sweden in the early 1980s, but few know that nowadays in terms of revenue. × Close
pa|IFS revisionsbolag, som vid årsstämman 2016 omvaldes för en mandattid om ett år, är PricewaterhouseCoopers AB (PwC), med Nicklas Kullberg som huvudansvarig revisor. Share This Page Chiara Lattuada Phone: +44 7463 350454

li|Revisorer
h1|Revisorer
h3|IR Kontakter
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close
pa|Babcock is a leading provider of critical, complex engineering services to UK and international defense, aerial emergency service and civil nuclear customers. The company employs over 35,000 staff and returned an operating profit of £558m in 2019. Share This Page IFS gives the customer confidence because all the materials, sub-contracts, costs and labor are all captured by the solution. The level of detail and ability to drill down if needed works for everyone involved

li|Babcock Single source of project status for staff and customers Priorities clearly visible in IFS Lobbies Easy to use for both daily and occasional users Feature-rich and flexible across diverse needs Improved efficiency with mobile work orders
sm|ERP Solutions Manager, Babcock International
st|Barry Logan
h1|Babcock delivers over 4,630 projects with IFS
h2|Babcock delivers over 4,630 projects with IFS
h3|Babcock delivers over 4,630 projects with IFS
h4|Benefits
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close
IFS Cloud brings together our market-leading Service Management, Enterprise Resource Planning and Enterprise Asset Management capabilities within a single product that delivers all our class-leading solutions. From automation in Finance to powerful Service solutions, IFS Cloud capabilities are all delivered with a single user experience, with new features added twice a year. Functionality looks and works in the same way across all solutions, and a single version of the data is shared seamlessly so the information you use for planning and decision-making is always reliable and up to date. These capabilities are also flexibly deployable. You can start with the functionality you need right now, and then build out your solution as your needs change. Manage your company's relationships and interactions with customers, prospects and suppliers with clear pipeline visibility, effective automation of sales processes and a superior customer experience. Maximize your B2B sales with an online storefront designed to ensure a smooth buyer journey with enhanced customer-focused tailoring and tools, from custom catalogs to real-time tracking. A complete, fully embedded financial planning, management and control solution for global business, automating key supplier and customer processes, with greater insight, control and risk mitigation. Providing a holistic view of your local, regional, and global teams to proactively manage the entire employee lifecycle, from hiring and retention to the day your employee retires. A specialist project-centric solution with a focus on complex, enterprise project lifecycles that unites all project stages into a single process informed by real-time data from across the enterprise. Manage your complete end-to-end process, from sourcing to payment, in a single solution that empowers you to make the best possible procurement decisions and efficiently manage contracts and spend. Our unified solution helps improve cost control, reduce lead times, and boost quality, efficiency and accuracy across all your manufacturing modes and processes, from new parts estimates to delivery. Operate more efficiently with a scalable, embedded solution that provides complete supply chain visibility and intelligent solutions for demand planning, sales, warehousing and procurement. Equip your business to tackle even the most complex challenges with world class workforce optimization solutions along with unrivalled breadth in service management capabilities. A scalable, intuitive asset management solution for asset intensive businesses that efficiently manages and monitors your maintenance program, increases reliability, and future-proofs your operations. Commercial and military aviation solution delivering controlled workflow, automated maintenance and materials planning, point-of-maintenance access to real-time information and paperless compliance. Reach customers with automated text notifications, send email acknowledgements or direct messaging on social media channels. Leverage dialer functionality and run successful campaigns to generate new customers, increase product awareness or establish a brand image. Deliver a seamless customer experience, however customers contact you. IFS Customer Engagement connects customers to the best skilled agent to deal with their request, irrespective of channel. Customer voice, email or chat enquiries are presented on a smart agent desktop, accurately guiding agents through complex processes and ensuring a seamless cross-channel experience. IFS CRM Lead Management supports sales and marketing teams with the decision tools they need. Keep leads duplicate-free with duplicate checks. Nurture leads with configurable qualification processes and ensure events are not missed. Once qualified, convert leads to prospects and drive the sales process. Manage the sales process starting with the creation of the business opportunity. Ensure Sales Reps capture all necessary information and cover all important actions with configurable Sales Processes. Make sure opportunities are valued correctly, and automatically visible in the sales pipeline. Ensure sales managers can act in all stages of an opportunity and have clear visibility of all ongoing sales activities. Manage contacts connected to leads, prospects or customers and attach them to ongoing sales leads and opportunities. Get an overview of all interactions with contacts both in IFS Aurena and in the Outlook Panel. Connect third party contacts in opportunities to capture external influencers in a sales case. Create and manage contacts on the go with Aurena mobility features. Confidently run and manage multi-level campaigns. IFS Marketing Campaigns are fully integrated with Contact Management in IFS CRM and enable the management of multi-level activity. Create campaign documents using mail merge. Capture campaign responses to document the interaction with the campaign target. Give contact center agents all the relevant, contextualized information they need in a simple, intuitive desktop application. IFS Engagement Studio consolidates relevant customer data from across the organization alongside contact center channels, adding case management and other Customer Relationship Management (CRM) functionality. Provide the self-service options customers demand with advanced natural language processing (NLP). IFS Customer Engagement uses NLP enabled drive self-service options and relieves agents of repetitive time-consuming tasks. From virtual assistants, chatbots and knowledge bases to dynamic FAQs, automated calls, email and chat, let IFS deliver the optimum self-service solution. IFS Catalog Management gives businesses control over their product catalog, allowing vendors to present product ranges in an engaging electronic catalog format. IFS product catalogs are fully embedded with the rest of the IFS system with pricing and availability information updated in real-time. Fully customizable, catalogs can include audience-targeted product sets and prices to increase the likelihood of a sale. IFS Trade Agreements help companies manage and grow business relationships by determining what customers can purchase and under what terms. Using Trade Agreements, vendors can specify the product catalogs a customer may purchase, set pricing, discounts, payment terms, validity periods and many other attributes. Trade agreements can be invoked when customers make purchases through various channels including IFS Storefront and Storefront Connectors. Increase business-to-business sales with IFS Commerce Storefront. IFS Storefront offers a simple yet highly efficient solution, providing customers with a seamless, engaging buying experience to place and track orders with ease. Allow customers to respond to quotations and convert them into sales orders. Easily personalize and brand storefronts to suit different product lines, brands, and audience types. IFS Storefront Connectors contain multiple Application Programming Interfaces (APIs) designed for easy integration with third-party storefront solutions. A secure, cost-effective solution, IFS Storefront Connectors provide a variety of ways to search for and select products, check pricing and availability, allow customer registration, and track orders. IFS Accounting Rules offers a platform for defining the financial follow-up model together with a common set of rules for production of all financial transactions within IFS Cloud. By automating and centralizing many definitions and processes, resulting in a minimum of manual intervention, reconciliations and error management, the solution enables a high level of efficiency. IFS General Ledger is the very heart of the financial application, providing an efficient basis for many different reporting and analysis scenarios in a multi-company, multi-currency and multi-dimensional environment. The General Ledger includes a separate tax ledger supporting tax reporting and provides automated routines to support the financial close. Powerful parallel accounting capabilities accommodate support for different accounting rules. IFS Fixed Assets provides asset financial control of individual assets and asset structures over a complete lifecycle until the asset is scrapped or sold. Fully integrated with the General Ledger and IFS Accounting Rules for automation of all posting transactions, the solution handles many types of depreciation methods. It also supports using parallel books/accounting and intercompany operations such as movements and internal trade. IFS Accounts Payable handles the processing of all supplier invoices and supplier payments. It includes advanced rules for authorization and routing within the organization, and automated matching of invoices with deliveries and purchase orders. IFS Accounts Receivable manages customer invoices integrated with all invoicing sources. Customer claims can be efficiently monitored and analyzed. Both ingoing and outgoing payments can be processed efficiently by using bank statements. IFS eInvoice automates the sending of customer invoices and the initial processing of supplier invoices. Send customer invoices directly to a service provider for further routing to the customer. Receive supplier invoices from a service provider or a scanning service, minimizing the number of invoices needing manual registration. IFS Project Finance provides full and continuous financial control over a complete project lifecycle. Tightly integrated with IFS Project Management, IFS Project Finance supports project managers planning, executing and controlling projects. Project Finance offers different methods for project accounting such as capitalization of project cost and revenue recognition and forecasting future revenue recognition. IFS Cash Flow Analysis supports the cash planning and currency hedging activities of an organization. Using information and plans already available in the application, IFS Cash Flow Analysis offers integrated analysis capabilities with focus on the short and medium-term. Cash Flow Analysis capabilities provide fast and smooth compilation and consolidation of the current cash position with flexible presentation formats. IFS Business Planning helps organizations create budgets, forecasts and other financial plans. Easily configure and control the planning process based on customer needs, such as the type of plan and the number of involved contributors. An integrated and centrally controlled planning engine supports demand-driven planning, based on customer-defined planning models and purpose-built formats with planning drivers and assumptions. Swiftly consolidate balances from reporting entities to support an efficient financial close process with IFS Group Consolidation. The consolidation process automates the elimination of intercompany transactions and ownership relations, enabling a fast-financial close process with minimal manual intervention. Financial reporting & Analysis constitutes a broad area ranging from regular tax reporting to supporting financial insights and control for internal and external stakeholders. There is also a need to provide various internal reports for reconciliation and detail analysis. IFS Finance supports all these areas using modern and effective tools. IFS Employee & Organization Management maps position and organization structures to develop effective employee-based resource solutions. By controlling access to employee data, the management of employee information and employee-related processes becomes far easier and simpler, especially for multi-company and matrix organizations. IFS Recruitment supports the hiring process, from personnel requisitions to recruitment data exchange with a third-party applicant tracking system (ATS) integration. The solution streamlines the administration of applications and candidate selection through to the appointment process. IFS Qualifications, Development & Training helps to create strategic human resource plans and processes by defining the organization’s qualification requirements and mapping to available resources. Once requirements are defined and mapped, they can be input to employee development, training and recruitment, or detail outdated or overrepresented qualifications. Processes for reviews, appraisals and employee performance are provided. After a training event, employee qualifications (training history, competencies, certificates) are updated. IFS Health & Safety provides the framework to manage a company’s health and safety issues: to define and implement effective safety procedures, risk management policies and procedures. Extensive in scope, it includes incident and illnesses tracking/actions taken, safety management, risk assessment, medical examinations, material hazard information, first aid licenses, and distribution lists to alert the appropriate parties once an incident has been documented. Simplify the management of employee travel expenses. Manage expenses from employee request, reporting and manager authorization through to automatic allowance calculations, taxes and import of credit card transactions. IFS Expense Management supports advance payments, miscellaneous expenses, mileage and entertainment. Expenses can be connected to a cost center, projects, and work orders to facilitate cost accounting and follow-up. Easily manage information about employee working hours and time and attendance including absences. Automatically check wage code distribution and the calculation of balances, flexi-time, overtime, shift premiums against central rules. Visualize time and attendance information in different calendar types and transfer authorized transactions directly to a third-party payroll system. IFS Employee & Manager Self Service provides managers and employees with self-service tools ensuring high data quality and employee involvement with overviews and notifications. Managers authorize and follow-up time reporting and expenses and plan and follow up employees’ qualifications, development and appraisals. Employees can update their own data and qualifications, apply for leave, submit time and expense reporting, apply for training, and more. Payroll Integration is a generic framework allowing organizations to transfer authorized time and expense transactions to a third-party payroll system. The integration can be by managed through RESTful APIs or via a mechanism for file-based transfer. The Payroll Integration enables IFS customers to integrate the IFS HCM solution with their chosen payroll system with minimal complexity, or to use standard integrations to IFS-selected global payroll partners. Support engineering design, configuration control and follow-up of items and products including revision management. Powerful search-and-copy functionality facilitates re-use and contributes to a standardization of items. Access advanced revision management to adapt to quality standards like ISO 9000, and efficient handling of engineering changes through change request and change order features. Access flexible sales contract management and agile progress-based billing including support for applications for payments. Manage subcontracts and subcontractors efficiently. Keep track of indemnity requirements and indemnity details along with user-configurable validations end-to-end, throughout the contract lifecycle. Projects, Subcontracts & Sales Contracts are often subject to changes during their lifecycle. These changes can affect the scope of work, which may alter the original contract value, completion date and more. There is a need to handle and justify changes to the original contract or project plan. IFS Contract Change Management provides a centralized mechanism to ensure that standardized methods and processes are used to handle changes in a controlled manner. IFS Project Planning & Follow-Up offers a complete solution for the planning and follow-up of projects, providing the ability to monitor the progress of project tracking costs, hours, revenue, progress and performance. The Work Breakdown Structure (WBS) acts as the foundation for integration to other IFS functional modules, allowing project-oriented information to be monitored and maintained centrally through the complete project lifecycle. RESTful APIs and integrations support sharing project data between IFS and third-party business applications. IFS Resource Management unifies master data management of resources across the enterprise into a resource structure. It allows organizations to find and book the correct resources when required, keep them utilized, and so meet revenue targets and customer satisfaction goals. IFS Project Manufacturing lets organizations plan and execute manufacturing as part of a project scope. Costs for material, labor and operations are automatically allocated to the project. Inventory functionality is performed in a project context, allowing transfer of material between project activities, and between project inventory and standard inventory. The solution also includes the option to run material requirements planning across the scope of a project. IFS Project Deliverables helps to deliver a complex asset or unique product by managing and coordinating all the deliveries throughout its entire lifecycle – from tendering, detailed design, procurement, manufacturing and/or assembly to installation, testing, and shipment. It also enables quicker, more accurate estimates, as well as better control of progress and cost. Project Budgeting and Forecasting provides the enterprise with the functionality to manage project budgets and forecasts for both cost and revenue. Get real-time updates on profit and loss forecasts and manage project budgeting at any level of cost or work breakdown structure. Forecast accurately using trusted data inputs taken from actual cost and revenue as well as predicted cost and revenue. Accurately track, report and analyze employee time and cost expenses for every project. Equip project manager with the administrative tools to track project time and cost, including features for cost accounting and invoicing. A risk analysis is generally connected to a project, sales contract or subcontract. Throughout the life of the connected project or contract, Risk Management provides a structured framework to actively manage risk through a constant process of identification, definition, evaluation, review and action. Once a defined review period has passed, the status of the risk analysis automatically changes, signaling that it is time for a new assessment. Work strategically with the supplier base by understanding the organization's spend. Define procurement categories/commodities, assign category/commodity responsibilities, and run spend analysis and identify patterns that support the development of category-based sourcing strategies. Combined with the Spend Analysis Model and the Power BI Spend Analysis Report, easily navigate across different spend views and hierarchies, and drill down to the underlying transactions during analysis. Effectively qualify, on-board, maintain, and phase out suppliers. Develop and manage the supplier base based on actual performance, ratings, and identification of performance gaps. Manage day-to-day actions and tasks and ensure timely communication via email. Creating partnerships and drawing up contracts with reliable suppliers that meet an organization’s terms and conditions improves profitability, reduces risk, and strengthens the competitive position. IFS Sourcing runs an RFQ process to request prices and terms and captures responses from potential suppliers. Quickly compare and fairly evaluate responses to select the most suitable supplier and promptly notify all unsuccessful bidders. IFS Operational Procurement streamlines the complete procure to pay process from requisitioning and ordering through to expediting, goods receipt, inspection and returns. Achieve better pricing from suppliers through centralized purchasing across multi-site and global business operations, with the ability to automate or intervene manually in the procurement process. Match manually entered supplier invoices, or invoices imported to the accounts payable (AP), with purchase order and receipt information. Rapidly create and maintain supplier agreements, including terms and conditions. Readily manage supplier price lists and price breaks. Use the supplier agreement in downstream procurement processes, ensuring organizational compliance. Empower business-to-business suppliers with self-service support. Let suppliers view and respond to requests for quotation, view and confirm orders and deliveries of requested products, request delivery changes, access information of planned demand for pre-planning, and enable vendor managed inventory (VMI). IFS Sales and Operations Planning is a tool for strategic and tactical planning, allowing organizations to better match manufacturing supply with demand to create an informed production plan. Providing real-world insight and control, the solution enables companies to create and maintain a monthly aggregate plan across multiple perspectives of the business, including sales, finance, capacity, sourcing, and inventory. IFS Material & Resource Planning provides several tools for matching real and forecasted demands with material supplies and resource capacity on an operative level. Finished goods requirements can be broken down into requirements for components and semi-finished goods using IFS Material Requirements Planning. IFS Capacity Requirements Planning calculates and analyzes resource requirements from various demand sources, such as master schedule, material requirements planning, order proposal, Dynamic Order Processing (DOP) and more. IFS Visual Planning & Scheduling optimizes the manufacturing production plan using finite or infinite resources. A visualized plan makes it easy to identify potential capacity bottlenecks or material shortages. The interactive design enables organizations to act quickly to resolve shortages and overload situations. The solution also includes support for sequencing, set-up optimization and the possibility to group operations that share similar characteristics into blocks planned as one unit. Product Estimate Management is an embedded estimating tool allowing manufacturing companies to handle complex price estimations to calculate the best possible bid price of a product when submitting quotations. Advanced cost and build-up functionality enable users to determine whether a product can be manufactured or marketed with a profit and supports make vs buy decisions. The solution both reduces costs and ensures accurate, rapid responses to enquiries, maximizing win rates. IFS Configure & Make to Order helps manufacturers manage and simplify the production to order process, from advanced make-to-order (MTO) to simple assemble-to-order (ATO), including multilevel pegged (DOP) structures. IFS Sales Configurator guides the user and customer toward a sellable and producible configured product based on the selected characteristics and option values. IFS Discrete Manufacturing supports the production process from shop order requisitions to receipt of finished products. Providing material availability checks, scheduling of operations, consideration of tools and labor, the module also comes with embedded support for quality management with control plans and analysis. Flexible options for reporting operations and material transactions include Shop floor Workbench, allowing employees to quickly report operation clock in/out, machine downtime, issuing of materials, and more. IFS Batch Process Manufacturing supports recipe/formula-based manufacturing for the food & beverage, pharmaceutical and chemical industries. The solution includes full traceability from raw materials through intermediates to finished goods. Batch balancing makes it easy to deal with batch size restrictions on multiple levels. Sequencing based on product characteristics minimizes changeover cost, and the module comes with embedded support for quality management with control plans and analysis. IFS Repetitive Manufacturing improves the efficiency for manufacturing companies by reducing, and even eliminating, transactions in the production process. Combined with IFS Material Planning, manufacturers can create a hybrid pull/push system using material requirements planning (MRP) to generate Takt-based production line and supplier schedules. IFS Kanban solution greatly simplifies the supply process both for internal and external supplies. IFS Total Quality Management provides a fully embedded solution that streamlines and standardizes quality management data across the entire value chain. Covering a wide area of functionality, from quality control to quality assurance, the solution improves quality and productivity by directing analysis to identify non-conformance and determine actions to correct and improve the process. IFS Sustainability Management gives manufacturers comprehensive support for all stages of a product’s lifecycle, through the entire supply chain to the use phase and end of life. Leveraging existing data, it generates material declarations and environmental product declarations, and serves as a base for environmental reporting such as the Global Reporting Initiative. Inherent flexibility makes the solution suitable for many compliance purposes, e.g. Reach, RoHS or WEEE, and eco-label proofing. IFS Demand Forecasting lets business plan visually using graphical representations. A collaborative, graphical, and interactive tool, it is one of the most sophisticated and easy-to-use forecasting tools on the market today. IFS Supply Chain Planning supports integrated planning across a supply network including multiple sites and legal entities. Forecasts and actual demands are captured at the endpoint of the supply chain, turned into time-phased supply plans, and transferred to external suppliers or internal manufacturing sites. Improved integration between sites results in reduced inventories and enhanced customer service. IFS Warehouse Management streamlines the warehousing process from goods receipt to point of issue. Supporting traceability, shelf life management, consignment stocks, handling units, putaway and a range of reservation options, data capture via barcodes and mobile devices ensures real-time visibility. Internal issues of material in stock is managed using Material Requisitions. Offering standardized GS1 integration with trading partners, capabilities include reorder-based planning, automated order proposals and management for remote location inventories. IFS Inventory Replenishment allows differentiated, highly automated inventory planning integrated with the demand forecast. In addition, more agile inventory replenishment provides a multitude of planning strategies, including economic order quantity, service level- driven safety stocks and special models to handle slow moving parts. IFS Sales Order lets organizations manage sales order processing at one or more sites. Spanning the complete cycle from Sales Quotation to Customer Invoice and Returns, it supports sourcing options such as inventory, external supplier or manufacturing. Including customer routes and the supply chain matrix for lead times, the solution provides reliable customer delivery dates, supporting accurate planning between sites, customers and suppliers, including pricing options and forecasting. IFS Shipment Management is a solution for both inbound receipt and outbound deliveries of shipments. Inbound receipt can be via a dispatch advice received from a supplier or an internal site, or registered manually. The solution also supports the outbound shipment process with reservation, picking and delivery of goods. As well as generating transport documentation, IFS Shipment Management integrates with outbound electronic dispatch devices and offers standardized integration with trading partners. IFS Rental Management provides embedded functionality for supporting the rental processes: renting in, renting out and handling rental demand on projects and work orders. Rental demands can be supplied both internally, from the own business inventory, an internal supplier through the inter-site process, or externally, back-to-back. A single solution gathering all data in a central component, IFS Rental Management offers common processes for rental and non-rentals e.g. deliveries, receipts, inventory management, and invoicing. The IFS Planning & Forecasting capability offers the ability to thoroughly test new service offer concepts before putting them into practice. Using a wide range of “what-if scenarios”, users input any situation to access a highly accurate prediction of the business consequences and outcomes. By testing before committing to a course of action organizations can effectively minimize risk and maximize profits. IFS Call & Case management automatically tracks all activities and conversations between service business, customers and employees. Engage & collaborate with customers through the B2B customer portal, building a knowledge database using solution management. Easily manage contracts over a wide spectrum of commercial agreements, locations, products and entitlements to maintain customer relationships. IFS Contracts includes support for flexible and dynamic pricing, SLAs, coverage schedules, meter/usage readings & billing, reactive, preventive and proactive servicing. IFS Warranty management enables customer and supplier warranties to be managed effectively, adjudicating warranty claims against warranty rules to minimize revenue-leakage through inaccurate claims. Deploy real-time scheduling to ensure the workforce can respond quickly to ever changing customer demands. IFS Schedule Optimization & Dispatch uses AI to reduce travel time, improve first time fix rates and SLA hit rates for service. Optimize the productivity of your field workforce while delivering a great customer experience. IFS Service Order Management gives users the tools they need to deliver world-class service and satisfied customers. Quickly raise service requests, diagnose issues, and see all associated assets, contracts, warranties and parts to ensure that SLAs are met. A new service-catalog lets organizations define the unique service offerings that drive the business. IFS Mobile Worker Productivity solutions provide the field service workforce with the tools needed to perform their jobs efficiently and accurately. Mobile clients are available for all major mobile operating systems and can be used with or without network connectivity. Empower field technicians to interact with other field techs and back-office users with remote assistance. IFS Service Logistics manages products and spare parts for installation and maintenance to ensure first time fix rates and customer satisfaction. Integrated logistics processes across the delivery chain include full mobile and supply-chain partners for parts & stock management and optimization. Supply and reverse logistics partners work seamlessly together to provide the goods and parts needed for accurate and timely delivery, while seamlessly maintaining cost control and approval processes. Extend and augment your organization’s service delivery chain by making third-party partners an integral part of the delivery process. Leverage IFS technology to empower third-party service providers to schedule, perform service delivery tasks, use parts and provide visibility throughout the business to improve customer satisfaction and provide an outcome-based service. Efficiently manage all service supply chain partners with powerful vendor contract capabilities. Manage the asset realization process end-to-end, from idea to final specifications to completed, registered asset. Work with parallel revisions and estimates during design to select the most suitable solution in Compatible Units, configuring asset solutions based on physical characteristics. Easily create execution item structures based on template structures for asset installation and commissioning. Manage the definition of assets, definition of preventive and corrective maintenance, and the work execution process including work closure and analysis. The solution includes support for linear assets, equipment objects and tools. A central repository of standard templates defines how maintenance should be performed. It can also be used directly on work orders or to define preventive maintenance actions or maintenance programs. Automate the ingestion of machine measurements and readings such as hours, cycles, temperatures, feeds and speeds, as well as equipment stops and starts. Information is conditioned and fed into the system to provide readings for criteria-based prescriptive maintenance (PM) regimes such as hourlies, as well as condition-based scenarios where work is triggered by min/max value thresholds. Data can be used in conjunction with the Reliability-centered maintenance (RCM) tool to model actual prescriptive and “run to failure” scenarios. Plan corrective and preventive maintenance while accommodating complex operational priorities and constraints. Accurately factor in duration of work, resources required, material required and whether the work to be performed is critical and needs to be given priority. Ensure full visibility of operational plans to align maintenance to operations. Collaborate easily and efficiently with subcontractors to manage maintenance tasks, rebuilds, refurbishment work and more. Share scope of work, documents, and other instructions with multiple potential suppliers before awarding work. Provide contractors with access to a portal where they can follow the status of their bids, acknowledge awarded work and report progress of work in execution. Marrying map data with data from the IFS solution, the IFS Geographic Information System (GIS) module shows the location and state of different types of assets, such as equipment objects, linear assets, work orders and tasks. Integrating with maps in the ArcGIS platform from ESRI, the required visual selection and depiction parameters are easily controlled with a built-in configuration tool. Deploy powerful, seamless, automated document management, enterprise wide. Managing all documents within an organization, the module handles the document creation process as well as workflow, templates, version control and release management. Document Management also features powerful access control to documents and connection to other business objects in the solution. Aviation maintenance planning occurs over multiple time horizons, each with different levels of required granularity. Day of operations and short-term plans are supported against both the flight plan and available maintenance capacity within IFS Maintenix. Long-range planning tools, including IFS Fleet Planner, use rule-based automation to generate heavy maintenance visit plans optimized for available hangar slot utilization, building optimized plans for maximum asset availability. Manage aircraft or other fleet assets effectively. Next due maintenance dates are calculated automatically based on maintenance program scheduling rules and on-condition programs. Managing the logbook and deferred items by closing them as fast as possible keeps assets ready for service. The Line/Forward Maintenance Mobility application provides line technicians with the ability to connect to their Maintenance & Engineering (M&E) system using mobile devices to record work progress even if they temporarily lose connectivity. The line maintenance mobile application allows line technicians to review aircraft status, request parts, action open faults, and release the aircraft to service. Robust collaboration tools allow for remote coordination and workflow routing, expediting releases and reducing downtime. Reduce your overall turnaround time for aircraft. Quote effectively for the aircraft visit, quickly induct customer work scopes, plan for resources to be available on time and invoice soon after the aircraft is released. Efficiently support customers by incorporating best practice into an optimized repair or overhaul engine visit: enhance work scoping, disassembly to re-assembly, Service Bulletin management, component repair and spare parts management. Rapidly provide a competitive quotation and meet agreed repair turnaround times. Keep your organization’s capability list up to date to enhance support to customers. This module provides defense operators with the ability to deploy, operate, and safely return their people, equipment, and data anywhere in the world, for any length of time, and with varying levels of network connectivity. They must be able to operate continuously during periods of insufficient connectivity, whether planned or unplanned, carrying out operational missions and seamlessly consolidating data and records throughout to ensure their accuracy, completeness, and integrity. IFS solutions provide unparalleled resources for safeguarding and employing mission-critical technical content, including managing electronic job cards, engineering management for maintenance programs, and maintaining accurate baselines for your aircraft’s allowable configurations. The Allowable Configuration module provides an automated IPC comparison process that generates a suggested change file for human review and incorporation, drastically reducing the time required to review and incorporate IPC changes while effectively eliminating errors. Maintenix supply chain processes are tightly integrated with the configuration management system and maintenance execution processes, so that when a specific part is required, the right part is available on time for the technician, including rotables, spares, and allowable alternates. Auto-reservation of parts for new aircraft and engine assemblies based on demand signals from maintenance operations nearly eliminates the manual work needed to assign available spares to address demand from maintenance. IFS Aircraft Maintenance and Engineering (M&E) solutions provide proactive, real-time compliance controls throughout the organization. This includes complete in-service asset configuration management, tracking, and reporting, to enable improved data accuracy and full compliance traceability from engineering through to execution. The IFS Maintenix Operator Edition Quality, Compliance, and Return on Experience module provide customers with the core software engine for managing regulatory compliance and in-service asset information. Reach customers with automated text notifications, send email acknowledgements or direct messaging on social media channels. Leverage dialer functionality and run successful campaigns to generate new customers, increase product awareness or establish a brand image. Deliver a seamless customer experience, however customers contact you. IFS Customer Engagement connects customers to the best skilled agent to deal with their request, irrespective of channel. Customer voice, email or chat enquiries are presented on a smart agent desktop, accurately guiding agents through complex processes and ensuring a seamless cross-channel experience. IFS CRM Lead Management supports sales and marketing teams with the decision tools they need. Keep leads duplicate-free with duplicate checks. Nurture leads with configurable qualification processes and ensure events are not missed. Once qualified, convert leads to prospects and drive the sales process. Manage the sales process starting with the creation of the business opportunity. Ensure Sales Reps capture all necessary information and cover all important actions with configurable Sales Processes. Make sure opportunities are valued correctly, and automatically visible in the sales pipeline. Ensure sales managers can act in all stages of an opportunity and have clear visibility of all ongoing sales activities. Manage contacts connected to leads, prospects or customers and attach them to ongoing sales leads and opportunities. Get an overview of all interactions with contacts both in IFS Aurena and in the Outlook Panel. Connect third party contacts in opportunities to capture external influencers in a sales case. Create and manage contacts on the go with Aurena mobility features. Confidently run and manage multi-level campaigns. IFS Marketing Campaigns are fully integrated with Contact Management in IFS CRM and enable the management of multi-level activity. Create campaign documents using mail merge. Capture campaign responses to document the interaction with the campaign target. Give contact center agents all the relevant, contextualized information they need in a simple, intuitive desktop application. IFS Engagement Studio consolidates relevant customer data from across the organization alongside contact center channels, adding case management and other Customer Relationship Management (CRM) functionality. Provide the self-service options customers demand with advanced natural language processing (NLP). IFS Customer Engagement uses NLP enabled drive self-service options and relieves agents of repetitive time-consuming tasks. From virtual assistants, chatbots and knowledge bases to dynamic FAQs, automated calls, email and chat, let IFS deliver the optimum self-service solution. IFS Catalog Management gives businesses control over their product catalog, allowing vendors to present product ranges in an engaging electronic catalog format. IFS product catalogs are fully embedded with the rest of the IFS system with pricing and availability information updated in real-time. Fully customizable, catalogs can include audience-targeted product sets and prices to increase the likelihood of a sale. IFS Trade Agreements help companies manage and grow business relationships by determining what customers can purchase and under what terms. Using Trade Agreements, vendors can specify the product catalogs a customer may purchase, set pricing, discounts, payment terms, validity periods and many other attributes. Trade agreements can be invoked when customers make purchases through various channels including IFS Storefront and Storefront Connectors. Increase business-to-business sales with IFS Commerce Storefront. IFS Storefront offers a simple yet highly efficient solution, providing customers with a seamless, engaging buying experience to place and track orders with ease. Allow customers to respond to quotations and convert them into sales orders. Easily personalize and brand storefronts to suit different product lines, brands, and audience types. IFS Storefront Connectors contain multiple Application Programming Interfaces (APIs) designed for easy integration with third-party storefront solutions. A secure, cost-effective solution, IFS Storefront Connectors provide a variety of ways to search for and select products, check pricing and availability, allow customer registration, and track orders. IFS Accounting Rules offers a platform for defining the financial follow-up model together with a common set of rules for production of all financial transactions within IFS Cloud. By automating and centralizing many definitions and processes, resulting in a minimum of manual intervention, reconciliations and error management, the solution enables a high level of efficiency. IFS General Ledger is the very heart of the financial application, providing an efficient basis for many different reporting and analysis scenarios in a multi-company, multi-currency and multi-dimensional environment. The General Ledger includes a separate tax ledger supporting tax reporting and provides automated routines to support the financial close. Powerful parallel accounting capabilities accommodate support for different accounting rules. IFS Fixed Assets provides asset financial control of individual assets and asset structures over a complete lifecycle until the asset is scrapped or sold. Fully integrated with the General Ledger and IFS Accounting Rules for automation of all posting transactions, the solution handles many types of depreciation methods. It also supports using parallel books/accounting and intercompany operations such as movements and internal trade. IFS Accounts Payable handles the processing of all supplier invoices and supplier payments. It includes advanced rules for authorization and routing within the organization, and automated matching of invoices with deliveries and purchase orders. IFS Accounts Receivable manages customer invoices integrated with all invoicing sources. Customer claims can be efficiently monitored and analyzed. Both ingoing and outgoing payments can be processed efficiently by using bank statements. IFS eInvoice automates the sending of customer invoices and the initial processing of supplier invoices. Send customer invoices directly to a service provider for further routing to the customer. Receive supplier invoices from a service provider or a scanning service, minimizing the number of invoices needing manual registration. IFS Project Finance provides full and continuous financial control over a complete project lifecycle. Tightly integrated with IFS Project Management, IFS Project Finance supports project managers planning, executing and controlling projects. Project Finance offers different methods for project accounting such as capitalization of project cost and revenue recognition and forecasting future revenue recognition. IFS Cash Flow Analysis supports the cash planning and currency hedging activities of an organization. Using information and plans already available in the application, IFS Cash Flow Analysis offers integrated analysis capabilities with focus on the short and medium-term. Cash Flow Analysis capabilities provide fast and smooth compilation and consolidation of the current cash position with flexible presentation formats. IFS Business Planning helps organizations create budgets, forecasts and other financial plans. Easily configure and control the planning process based on customer needs, such as the type of plan and the number of involved contributors. An integrated and centrally controlled planning engine supports demand-driven planning, based on customer-defined planning models and purpose-built formats with planning drivers and assumptions. Swiftly consolidate balances from reporting entities to support an efficient financial close process with IFS Group Consolidation. The consolidation process automates the elimination of intercompany transactions and ownership relations, enabling a fast-financial close process with minimal manual intervention. Financial reporting & Analysis constitutes a broad area ranging from regular tax reporting to supporting financial insights and control for internal and external stakeholders. There is also a need to provide various internal reports for reconciliation and detail analysis. IFS Finance supports all these areas using modern and effective tools. IFS Employee & Organization Management maps position and organization structures to develop effective employee-based resource solutions. By controlling access to employee data, the management of employee information and employee-related processes becomes far easier and simpler, especially for multi-company and matrix organizations. IFS Recruitment supports the hiring process, from personnel requisitions to recruitment data exchange with a third-party applicant tracking system (ATS) integration. The solution streamlines the administration of applications and candidate selection through to the appointment process. IFS Qualifications, Development & Training helps to create strategic human resource plans and processes by defining the organization’s qualification requirements and mapping to available resources. Once requirements are defined and mapped, they can be input to employee development, training and recruitment, or detail outdated or overrepresented qualifications. Processes for reviews, appraisals and employee performance are provided. After a training event, employee qualifications (training history, competencies, certificates) are updated. IFS Health & Safety provides the framework to manage a company’s health and safety issues: to define and implement effective safety procedures, risk management policies and procedures. Extensive in scope, it includes incident and illnesses tracking/actions taken, safety management, risk assessment, medical examinations, material hazard information, first aid licenses, and distribution lists to alert the appropriate parties once an incident has been documented. Simplify the management of employee travel expenses. Manage expenses from employee request, reporting and manager authorization through to automatic allowance calculations, taxes and import of credit card transactions. IFS Expense Management supports advance payments, miscellaneous expenses, mileage and entertainment. Expenses can be connected to a cost center, projects, and work orders to facilitate cost accounting and follow-up. Easily manage information about employee working hours and time and attendance including absences. Automatically check wage code distribution and the calculation of balances, flexi-time, overtime, shift premiums against central rules. Visualize time and attendance information in different calendar types and transfer authorized transactions directly to a third-party payroll system. IFS Employee & Manager Self Service provides managers and employees with self-service tools ensuring high data quality and employee involvement with overviews and notifications. Managers authorize and follow-up time reporting and expenses and plan and follow up employees’ qualifications, development and appraisals. Employees can update their own data and qualifications, apply for leave, submit time and expense reporting, apply for training, and more. Payroll Integration is a generic framework allowing organizations to transfer authorized time and expense transactions to a third-party payroll system. The integration can be by managed through RESTful APIs or via a mechanism for file-based transfer. The Payroll Integration enables IFS customers to integrate the IFS HCM solution with their chosen payroll system with minimal complexity, or to use standard integrations to IFS-selected global payroll partners. Support engineering design, configuration control and follow-up of items and products including revision management. Powerful search-and-copy functionality facilitates re-use and contributes to a standardization of items. Access advanced revision management to adapt to quality standards like ISO 9000, and efficient handling of engineering changes through change request and change order features. Access flexible sales contract management and agile progress-based billing including support for applications for payments. Manage subcontracts and subcontractors efficiently. Keep track of indemnity requirements and indemnity details along with user-configurable validations end-to-end, throughout the contract lifecycle. Projects, Subcontracts & Sales Contracts are often subject to changes during their lifecycle. These changes can affect the scope of work, which may alter the original contract value, completion date and more. There is a need to handle and justify changes to the original contract or project plan. IFS Contract Change Management provides a centralized mechanism to ensure that standardized methods and processes are used to handle changes in a controlled manner. IFS Project Planning & Follow-Up offers a complete solution for the planning and follow-up of projects, providing the ability to monitor the progress of project tracking costs, hours, revenue, progress and performance. The Work Breakdown Structure (WBS) acts as the foundation for integration to other IFS functional modules, allowing project-oriented information to be monitored and maintained centrally through the complete project lifecycle. RESTful APIs and integrations support sharing project data between IFS and third-party business applications. IFS Resource Management unifies master data management of resources across the enterprise into a resource structure. It allows organizations to find and book the correct resources when required, keep them utilized, and so meet revenue targets and customer satisfaction goals. IFS Project Manufacturing lets organizations plan and execute manufacturing as part of a project scope. Costs for material, labor and operations are automatically allocated to the project. Inventory functionality is performed in a project context, allowing transfer of material between project activities, and between project inventory and standard inventory. The solution also includes the option to run material requirements planning across the scope of a project. IFS Project Deliverables helps to deliver a complex asset or unique product by managing and coordinating all the deliveries throughout its entire lifecycle – from tendering, detailed design, procurement, manufacturing and/or assembly to installation, testing, and shipment. It also enables quicker, more accurate estimates, as well as better control of progress and cost. Project Budgeting and Forecasting provides the enterprise with the functionality to manage project budgets and forecasts for both cost and revenue. Get real-time updates on profit and loss forecasts and manage project budgeting at any level of cost or work breakdown structure. Forecast accurately using trusted data inputs taken from actual cost and revenue as well as predicted cost and revenue. Accurately track, report and analyze employee time and cost expenses for every project. Equip project manager with the administrative tools to track project time and cost, including features for cost accounting and invoicing. A risk analysis is generally connected to a project, sales contract or subcontract. Throughout the life of the connected project or contract, Risk Management provides a structured framework to actively manage risk through a constant process of identification, definition, evaluation, review and action. Once a defined review period has passed, the status of the risk analysis automatically changes, signaling that it is time for a new assessment. Work strategically with the supplier base by understanding the organization's spend. Define procurement categories/commodities, assign category/commodity responsibilities, and run spend analysis and identify patterns that support the development of category-based sourcing strategies. Combined with the Spend Analysis Model and the Power BI Spend Analysis Report, easily navigate across different spend views and hierarchies, and drill down to the underlying transactions during analysis. Effectively qualify, on-board, maintain, and phase out suppliers. Develop and manage the supplier base based on actual performance, ratings, and identification of performance gaps. Manage day-to-day actions and tasks and ensure timely communication via email. Creating partnerships and drawing up contracts with reliable suppliers that meet an organization’s terms and conditions improves profitability, reduces risk, and strengthens the competitive position. IFS Sourcing runs an RFQ process to request prices and terms and captures responses from potential suppliers. Quickly compare and fairly evaluate responses to select the most suitable supplier and promptly notify all unsuccessful bidders. IFS Operational Procurement streamlines the complete procure to pay process from requisitioning and ordering through to expediting, goods receipt, inspection and returns. Achieve better pricing from suppliers through centralized purchasing across multi-site and global business operations, with the ability to automate or intervene manually in the procurement process. Match manually entered supplier invoices, or invoices imported to the accounts payable (AP), with purchase order and receipt information. Rapidly create and maintain supplier agreements, including terms and conditions. Readily manage supplier price lists and price breaks. Use the supplier agreement in downstream procurement processes, ensuring organizational compliance. Empower business-to-business suppliers with self-service support. Let suppliers view and respond to requests for quotation, view and confirm orders and deliveries of requested products, request delivery changes, access information of planned demand for pre-planning, and enable vendor managed inventory (VMI). IFS Sales and Operations Planning is a tool for strategic and tactical planning, allowing organizations to better match manufacturing supply with demand to create an informed production plan. Providing real-world insight and control, the solution enables companies to create and maintain a monthly aggregate plan across multiple perspectives of the business, including sales, finance, capacity, sourcing, and inventory. IFS Material & Resource Planning provides several tools for matching real and forecasted demands with material supplies and resource capacity on an operative level. Finished goods requirements can be broken down into requirements for components and semi-finished goods using IFS Material Requirements Planning. IFS Capacity Requirements Planning calculates and analyzes resource requirements from various demand sources, such as master schedule, material requirements planning, order proposal, Dynamic Order Processing (DOP) and more. IFS Visual Planning & Scheduling optimizes the manufacturing production plan using finite or infinite resources. A visualized plan makes it easy to identify potential capacity bottlenecks or material shortages. The interactive design enables organizations to act quickly to resolve shortages and overload situations. The solution also includes support for sequencing, set-up optimization and the possibility to group operations that share similar characteristics into blocks planned as one unit. Product Estimate Management is an embedded estimating tool allowing manufacturing companies to handle complex price estimations to calculate the best possible bid price of a product when submitting quotations. Advanced cost and build-up functionality enable users to determine whether a product can be manufactured or marketed with a profit and supports make vs buy decisions. The solution both reduces costs and ensures accurate, rapid responses to enquiries, maximizing win rates. IFS Configure & Make to Order helps manufacturers manage and simplify the production to order process, from advanced make-to-order (MTO) to simple assemble-to-order (ATO), including multilevel pegged (DOP) structures. IFS Sales Configurator guides the user and customer toward a sellable and producible configured product based on the selected characteristics and option values. IFS Discrete Manufacturing supports the production process from shop order requisitions to receipt of finished products. Providing material availability checks, scheduling of operations, consideration of tools and labor, the module also comes with embedded support for quality management with control plans and analysis. Flexible options for reporting operations and material transactions include Shop floor Workbench, allowing employees to quickly report operation clock in/out, machine downtime, issuing of materials, and more. IFS Batch Process Manufacturing supports recipe/formula-based manufacturing for the food & beverage, pharmaceutical and chemical industries. The solution includes full traceability from raw materials through intermediates to finished goods. Batch balancing makes it easy to deal with batch size restrictions on multiple levels. Sequencing based on product characteristics minimizes changeover cost, and the module comes with embedded support for quality management with control plans and analysis. IFS Repetitive Manufacturing improves the efficiency for manufacturing companies by reducing, and even eliminating, transactions in the production process. Combined with IFS Material Planning, manufacturers can create a hybrid pull/push system using material requirements planning (MRP) to generate Takt-based production line and supplier schedules. IFS Kanban solution greatly simplifies the supply process both for internal and external supplies. IFS Total Quality Management provides a fully embedded solution that streamlines and standardizes quality management data across the entire value chain. Covering a wide area of functionality, from quality control to quality assurance, the solution improves quality and productivity by directing analysis to identify non-conformance and determine actions to correct and improve the process. IFS Sustainability Management gives manufacturers comprehensive support for all stages of a product’s lifecycle, through the entire supply chain to the use phase and end of life. Leveraging existing data, it generates material declarations and environmental product declarations, and serves as a base for environmental reporting such as the Global Reporting Initiative. Inherent flexibility makes the solution suitable for many compliance purposes, e.g. Reach, RoHS or WEEE, and eco-label proofing. IFS Demand Forecasting lets business plan visually using graphical representations. A collaborative, graphical, and interactive tool, it is one of the most sophisticated and easy-to-use forecasting tools on the market today. IFS Supply Chain Planning supports integrated planning across a supply network including multiple sites and legal entities. Forecasts and actual demands are captured at the endpoint of the supply chain, turned into time-phased supply plans, and transferred to external suppliers or internal manufacturing sites. Improved integration between sites results in reduced inventories and enhanced customer service. IFS Warehouse Management streamlines the warehousing process from goods receipt to point of issue. Supporting traceability, shelf life management, consignment stocks, handling units, putaway and a range of reservation options, data capture via barcodes and mobile devices ensures real-time visibility. Internal issues of material in stock is managed using Material Requisitions. Offering standardized GS1 integration with trading partners, capabilities include reorder-based planning, automated order proposals and management for remote location inventories. IFS Inventory Replenishment allows differentiated, highly automated inventory planning integrated with the demand forecast. In addition, more agile inventory replenishment provides a multitude of planning strategies, including economic order quantity, service level- driven safety stocks and special models to handle slow moving parts. IFS Sales Order lets organizations manage sales order processing at one or more sites. Spanning the complete cycle from Sales Quotation to Customer Invoice and Returns, it supports sourcing options such as inventory, external supplier or manufacturing. Including customer routes and the supply chain matrix for lead times, the solution provides reliable customer delivery dates, supporting accurate planning between sites, customers and suppliers, including pricing options and forecasting. IFS Shipment Management is a solution for both inbound receipt and outbound deliveries of shipments. Inbound receipt can be via a dispatch advice received from a supplier or an internal site, or registered manually. The solution also supports the outbound shipment process with reservation, picking and delivery of goods. As well as generating transport documentation, IFS Shipment Management integrates with outbound electronic dispatch devices and offers standardized integration with trading partners. IFS Rental Management provides embedded functionality for supporting the rental processes: renting in, renting out and handling rental demand on projects and work orders. Rental demands can be supplied both internally, from the own business inventory, an internal supplier through the inter-site process, or externally, back-to-back. A single solution gathering all data in a central component, IFS Rental Management offers common processes for rental and non-rentals e.g. deliveries, receipts, inventory management, and invoicing. The IFS Planning & Forecasting capability offers the ability to thoroughly test new service offer concepts before putting them into practice. Using a wide range of “what-if scenarios”, users input any situation to access a highly accurate prediction of the business consequences and outcomes. By testing before committing to a course of action organizations can effectively minimize risk and maximize profits. IFS Call & Case management automatically tracks all activities and conversations between service business, customers and employees. Engage & collaborate with customers through the B2B customer portal, building a knowledge database using solution management. Easily manage contracts over a wide spectrum of commercial agreements, locations, products and entitlements to maintain customer relationships. IFS Contracts includes support for flexible and dynamic pricing, SLAs, coverage schedules, meter/usage readings & billing, reactive, preventive and proactive servicing. IFS Warranty management enables customer and supplier warranties to be managed effectively, adjudicating warranty claims against warranty rules to minimize revenue-leakage through inaccurate claims. Deploy real-time scheduling to ensure the workforce can respond quickly to ever changing customer demands. IFS Schedule Optimization & Dispatch uses AI to reduce travel time, improve first time fix rates and SLA hit rates for service. Optimize the productivity of your field workforce while delivering a great customer experience. IFS Service Order Management gives users the tools they need to deliver world-class service and satisfied customers. Quickly raise service requests, diagnose issues, and see all associated assets, contracts, warranties and parts to ensure that SLAs are met. A new service-catalog lets organizations define the unique service offerings that drive the business. IFS Mobile Worker Productivity solutions provide the field service workforce with the tools needed to perform their jobs efficiently and accurately. Mobile clients are available for all major mobile operating systems and can be used with or without network connectivity. Empower field technicians to interact with other field techs and back-office users with remote assistance. IFS Service Logistics manages products and spare parts for installation and maintenance to ensure first time fix rates and customer satisfaction. Integrated logistics processes across the delivery chain include full mobile and supply-chain partners for parts & stock management and optimization. Supply and reverse logistics partners work seamlessly together to provide the goods and parts needed for accurate and timely delivery, while seamlessly maintaining cost control and approval processes. Extend and augment your organization’s service delivery chain by making third-party partners an integral part of the delivery process. Leverage IFS technology to empower third-party service providers to schedule, perform service delivery tasks, use parts and provide visibility throughout the business to improve customer satisfaction and provide an outcome-based service. Efficiently manage all service supply chain partners with powerful vendor contract capabilities. Manage the asset realization process end-to-end, from idea to final specifications to completed, registered asset. Work with parallel revisions and estimates during design to select the most suitable solution in Compatible Units, configuring asset solutions based on physical characteristics. Easily create execution item structures based on template structures for asset installation and commissioning. Manage the definition of assets, definition of preventive and corrective maintenance, and the work execution process including work closure and analysis. The solution includes support for linear assets, equipment objects and tools. A central repository of standard templates defines how maintenance should be performed. It can also be used directly on work orders or to define preventive maintenance actions or maintenance programs. Automate the ingestion of machine measurements and readings such as hours, cycles, temperatures, feeds and speeds, as well as equipment stops and starts. Information is conditioned and fed into the system to provide readings for criteria-based prescriptive maintenance (PM) regimes such as hourlies, as well as condition-based scenarios where work is triggered by min/max value thresholds. Data can be used in conjunction with the Reliability-centered maintenance (RCM) tool to model actual prescriptive and “run to failure” scenarios. Plan corrective and preventive maintenance while accommodating complex operational priorities and constraints. Accurately factor in duration of work, resources required, material required and whether the work to be performed is critical and needs to be given priority. Ensure full visibility of operational plans to align maintenance to operations. Collaborate easily and efficiently with subcontractors to manage maintenance tasks, rebuilds, refurbishment work and more. Share scope of work, documents, and other instructions with multiple potential suppliers before awarding work. Provide contractors with access to a portal where they can follow the status of their bids, acknowledge awarded work and report progress of work in execution. Marrying map data with data from the IFS solution, the IFS Geographic Information System (GIS) module shows the location and state of different types of assets, such as equipment objects, linear assets, work orders and tasks. Integrating with maps in the ArcGIS platform from ESRI, the required visual selection and depiction parameters are easily controlled with a built-in configuration tool. Deploy powerful, seamless, automated document management, enterprise wide. Managing all documents within an organization, the module handles the document creation process as well as workflow, templates, version control and release management. Document Management also features powerful access control to documents and connection to other business objects in the solution. Aviation maintenance planning occurs over multiple time horizons, each with different levels of required granularity. Day of operations and short-term plans are supported against both the flight plan and available maintenance capacity within IFS Maintenix. Long-range planning tools, including IFS Fleet Planner, use rule-based automation to generate heavy maintenance visit plans optimized for available hangar slot utilization, building optimized plans for maximum asset availability. Manage aircraft or other fleet assets effectively. Next due maintenance dates are calculated automatically based on maintenance program scheduling rules and on-condition programs. Managing the logbook and deferred items by closing them as fast as possible keeps assets ready for service. The Line/Forward Maintenance Mobility application provides line technicians with the ability to connect to their Maintenance & Engineering (M&E) system using mobile devices to record work progress even if they temporarily lose connectivity. The line maintenance mobile application allows line technicians to review aircraft status, request parts, action open faults, and release the aircraft to service. Robust collaboration tools allow for remote coordination and workflow routing, expediting releases and reducing downtime. Reduce your overall turnaround time for aircraft. Quote effectively for the aircraft visit, quickly induct customer work scopes, plan for resources to be available on time and invoice soon after the aircraft is released. Efficiently support customers by incorporating best practice into an optimized repair or overhaul engine visit: enhance work scoping, disassembly to re-assembly, Service Bulletin management, component repair and spare parts management. Rapidly provide a competitive quotation and meet agreed repair turnaround times. Keep your organization’s capability list up to date to enhance support to customers. This module provides defense operators with the ability to deploy, operate, and safely return their people, equipment, and data anywhere in the world, for any length of time, and with varying levels of network connectivity. They must be able to operate continuously during periods of insufficient connectivity, whether planned or unplanned, carrying out operational missions and seamlessly consolidating data and records throughout to ensure their accuracy, completeness, and integrity. IFS solutions provide unparalleled resources for safeguarding and employing mission-critical technical content, including managing electronic job cards, engineering management for maintenance programs, and maintaining accurate baselines for your aircraft’s allowable configurations. The Allowable Configuration module provides an automated IPC comparison process that generates a suggested change file for human review and incorporation, drastically reducing the time required to review and incorporate IPC changes while effectively eliminating errors. Maintenix supply chain processes are tightly integrated with the configuration management system and maintenance execution processes, so that when a specific part is required, the right part is available on time for the technician, including rotables, spares, and allowable alternates. Auto-reservation of parts for new aircraft and engine assemblies based on demand signals from maintenance operations nearly eliminates the manual work needed to assign available spares to address demand from maintenance. IFS Aircraft Maintenance and Engineering (M&E) solutions provide proactive, real-time compliance controls throughout the organization. This includes complete in-service asset configuration management, tracking, and reporting, to enable improved data accuracy and full compliance traceability from engineering through to execution. The IFS Maintenix Operator Edition Quality, Compliance, and Return on Experience module provide customers with the core software engine for managing regulatory compliance and in-service asset information. From underlying intelligence that automates the prioritization and acceptance of sales leads, to automated functionality and augmented reality capabilities that maximize first time fix rates in the field, IFS Cloud is here to help you make optimal decisions for your business. Access all the solutions you need from a single platform with IFS Cloud. Get in touch today

li|IFS Cloud Functionality
h1|IFS Cloud functionality
h2|Fully integrated. Flexibly deployable. This is IFS Cloud: the functionality you need, when you need it
h3|Customer Relationship Management Commerce Finance Human Capital Management Projects Procurement Manufacturing Supply Chain Management Service Management Asset Management Aviation Maintenance Customer Relationship Management Proactive customer engagement Omni-Channel Contact Center Lead Management Opportunity Management Contact Management Campaign Management Engagement Studio Automation & Self-Service Commerce Catalog Management Trade Agreements Storefront Storefront Connectors Finance Accounting Rules General Ledger & Parallel Accounting Fixed Assets Accounts Payable & Receivable E-Invoicing Project Finance Cash Flow Business Planning Consolidation Financial Reporting & Analysis Human Capital Management Employee & Organization Management Recruitment Qualifications, Development & Training Health & Safety Expense Management Time & Attendance Employee and Manager Self Service Payroll Integration Projects Engineering & Design Sales & Subcontract Contract Change Management Project Planning & Follow-Up Resource Management Project Manufacturing Construction and Installation Project Financial Control Project Reporting & Invoice Risk Management Procurement Strategic Planning Supplier Relationship Management Sourcing Operational Procurement Contract Management Supplier Self-Service Manufacturing Sales & Operations Planning Material & Resource Planning Visual Planning & Scheduling Product Estimate Management Configure & Make-to-Order Discrete Manufacturing Batch Process Manufacturing Repetitive Manufacturing Quality Management Sustainability Management Supply Chain Management Demand Forecasting Supply Chain Planning Warehouse Management Inventory Replenishment Sales Order Shipment Management Rental Management Service Management Planning & Forecasting Call & Case Management Contracts & Warranties Schedule Optimization & Dispatch Service Order Management Mobile Worker Productivity Service Logistics Contractor Management Asset Management Asset Planning & Realization Asset Operations & Maintenance Asset Performance Management Maintenance Planning B2B Contracting GIS Document Management Aviation Maintenance Multi-horizon Planning Fleet & Asset Management Line & Forward Maintenance Airframe Maintenance, Repair & Overhaul Complex Assembly Maintenance, Repair & Overhaul Component Maintenance, Repair & Overhaul Disconnected Operations Technical Content Management Aviation Material Support Quality, Reliability & Compliance Book a demo
h4|Proactive customer engagement Omni-Channel Contact Center Lead Management Opportunity Management Contact Management Campaign Management Engagement Studio Automation & Self-Service Catalog Management Trade Agreements Storefront Storefront Connectors Accounting Rules General Ledger & Parallel Accounting Fixed Assets Accounts Payable & Receivable E-Invoicing Project Finance Cash Flow Business Planning Consolidation Financial Reporting & Analysis Employee & Organization Management Recruitment Qualifications, Development & Training Health & Safety Expense Management Time & Attendance Employee and Manager Self Service Payroll Integration Engineering & Design Sales & Subcontract Contract Change Management Project Planning & Follow-Up Resource Management Project Manufacturing Construction and Installation Project Financial Control Project Reporting & Invoice Risk Management Strategic Planning Supplier Relationship Management Sourcing Operational Procurement Contract Management Supplier Self-Service Sales & Operations Planning Material & Resource Planning Visual Planning & Scheduling Product Estimate Management Configure & Make-to-Order Discrete Manufacturing Batch Process Manufacturing Repetitive Manufacturing Quality Management Sustainability Management Demand Forecasting Supply Chain Planning Warehouse Management Inventory Replenishment Sales Order Shipment Management Rental Management Planning & Forecasting Call & Case Management Contracts & Warranties Schedule Optimization & Dispatch Service Order Management Mobile Worker Productivity Service Logistics Contractor Management Asset Planning & Realization Asset Operations & Maintenance Asset Performance Management Maintenance Planning B2B Contracting GIS Document Management Multi-horizon Planning Fleet & Asset Management Line & Forward Maintenance Airframe Maintenance, Repair & Overhaul Complex Assembly Maintenance, Repair & Overhaul Component Maintenance, Repair & Overhaul Disconnected Operations Technical Content Management Aviation Material Support Quality, Reliability & Compliance Intelligence to power decisions
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pa|IFS Cloud brings together our market-leading Service Management, Enterprise Resource Planning and Enterprise Asset Management capabilities within a single product that delivers all our class-leading solutions. From automation in Finance to powerful Service solutions, IFS Cloud capabilities are all delivered with a single user experience, with new features added twice a year. Functionality looks and works in the same way across all solutions, and a single version of the data is shared seamlessly so the information you use for planning and decision-making is always reliable and up to date. These capabilities are also flexibly deployable. You can start with the functionality you need right now, and then build out your solution as your needs change. Manage your company's relationships and interactions with customers, prospects and suppliers with clear pipeline visibility, effective automation of sales processes and a superior customer experience. Maximize your B2B sales with an online storefront designed to ensure a smooth buyer journey with enhanced customer-focused tailoring and tools, from custom catalogs to real-time tracking. A complete, fully embedded financial planning, management and control solution for global business, automating key supplier and customer processes, with greater insight, control and risk mitigation. Providing a holistic view of your local, regional, and global teams to proactively manage the entire employee lifecycle, from hiring and retention to the day your employee retires. A specialist project-centric solution with a focus on complex, enterprise project lifecycles that unites all project stages into a single process informed by real-time data from across the enterprise. Manage your complete end-to-end process, from sourcing to payment, in a single solution that empowers you to make the best possible procurement decisions and efficiently manage contracts and spend. Our unified solution helps improve cost control, reduce lead times, and boost quality, efficiency and accuracy across all your manufacturing modes and processes, from new parts estimates to delivery. Operate more efficiently with a scalable, embedded solution that provides complete supply chain visibility and intelligent solutions for demand planning, sales, warehousing and procurement. Equip your business to tackle even the most complex challenges with world class workforce optimization solutions along with unrivalled breadth in service management capabilities. A scalable, intuitive asset management solution for asset intensive businesses that efficiently manages and monitors your maintenance program, increases reliability, and future-proofs your operations. Commercial and military aviation solution delivering controlled workflow, automated maintenance and materials planning, point-of-maintenance access to real-time information and paperless compliance. Reach customers with automated text notifications, send email acknowledgements or direct messaging on social media channels. Leverage dialer functionality and run successful campaigns to generate new customers, increase product awareness or establish a brand image. Deliver a seamless customer experience, however customers contact you. IFS Customer Engagement connects customers to the best skilled agent to deal with their request, irrespective of channel. Customer voice, email or chat enquiries are presented on a smart agent desktop, accurately guiding agents through complex processes and ensuring a seamless cross-channel experience. IFS CRM Lead Management supports sales and marketing teams with the decision tools they need. Keep leads duplicate-free with duplicate checks. Nurture leads with configurable qualification processes and ensure events are not missed. Once qualified, convert leads to prospects and drive the sales process. Manage the sales process starting with the creation of the business opportunity. Ensure Sales Reps capture all necessary information and cover all important actions with configurable Sales Processes. Make sure opportunities are valued correctly, and automatically visible in the sales pipeline. Ensure sales managers can act in all stages of an opportunity and have clear visibility of all ongoing sales activities. Manage contacts connected to leads, prospects or customers and attach them to ongoing sales leads and opportunities. Get an overview of all interactions with contacts both in IFS Aurena and in the Outlook Panel. Connect third party contacts in opportunities to capture external influencers in a sales case. Create and manage contacts on the go with Aurena mobility features. Confidently run and manage multi-level campaigns. IFS Marketing Campaigns are fully integrated with Contact Management in IFS CRM and enable the management of multi-level activity. Create campaign documents using mail merge. Capture campaign responses to document the interaction with the campaign target. Give contact center agents all the relevant, contextualized information they need in a simple, intuitive desktop application. IFS Engagement Studio consolidates relevant customer data from across the organization alongside contact center channels, adding case management and other Customer Relationship Management (CRM) functionality. Provide the self-service options customers demand with advanced natural language processing (NLP). IFS Customer Engagement uses NLP enabled drive self-service options and relieves agents of repetitive time-consuming tasks. From virtual assistants, chatbots and knowledge bases to dynamic FAQs, automated calls, email and chat, let IFS deliver the optimum self-service solution. IFS Catalog Management gives businesses control over their product catalog, allowing vendors to present product ranges in an engaging electronic catalog format. IFS product catalogs are fully embedded with the rest of the IFS system with pricing and availability information updated in real-time. Fully customizable, catalogs can include audience-targeted product sets and prices to increase the likelihood of a sale. IFS Trade Agreements help companies manage and grow business relationships by determining what customers can purchase and under what terms. Using Trade Agreements, vendors can specify the product catalogs a customer may purchase, set pricing, discounts, payment terms, validity periods and many other attributes. Trade agreements can be invoked when customers make purchases through various channels including IFS Storefront and Storefront Connectors. Increase business-to-business sales with IFS Commerce Storefront. IFS Storefront offers a simple yet highly efficient solution, providing customers with a seamless, engaging buying experience to place and track orders with ease. Allow customers to respond to quotations and convert them into sales orders. Easily personalize and brand storefronts to suit different product lines, brands, and audience types. IFS Storefront Connectors contain multiple Application Programming Interfaces (APIs) designed for easy integration with third-party storefront solutions. A secure, cost-effective solution, IFS Storefront Connectors provide a variety of ways to search for and select products, check pricing and availability, allow customer registration, and track orders. IFS Accounting Rules offers a platform for defining the financial follow-up model together with a common set of rules for production of all financial transactions within IFS Cloud. By automating and centralizing many definitions and processes, resulting in a minimum of manual intervention, reconciliations and error management, the solution enables a high level of efficiency. IFS General Ledger is the very heart of the financial application, providing an efficient basis for many different reporting and analysis scenarios in a multi-company, multi-currency and multi-dimensional environment. The General Ledger includes a separate tax ledger supporting tax reporting and provides automated routines to support the financial close. Powerful parallel accounting capabilities accommodate support for different accounting rules. IFS Fixed Assets provides asset financial control of individual assets and asset structures over a complete lifecycle until the asset is scrapped or sold. Fully integrated with the General Ledger and IFS Accounting Rules for automation of all posting transactions, the solution handles many types of depreciation methods. It also supports using parallel books/accounting and intercompany operations such as movements and internal trade. IFS Accounts Payable handles the processing of all supplier invoices and supplier payments. It includes advanced rules for authorization and routing within the organization, and automated matching of invoices with deliveries and purchase orders. IFS Accounts Receivable manages customer invoices integrated with all invoicing sources. Customer claims can be efficiently monitored and analyzed. Both ingoing and outgoing payments can be processed efficiently by using bank statements. IFS eInvoice automates the sending of customer invoices and the initial processing of supplier invoices. Send customer invoices directly to a service provider for further routing to the customer. Receive supplier invoices from a service provider or a scanning service, minimizing the number of invoices needing manual registration. IFS Project Finance provides full and continuous financial control over a complete project lifecycle. Tightly integrated with IFS Project Management, IFS Project Finance supports project managers planning, executing and controlling projects. Project Finance offers different methods for project accounting such as capitalization of project cost and revenue recognition and forecasting future revenue recognition. IFS Cash Flow Analysis supports the cash planning and currency hedging activities of an organization. Using information and plans already available in the application, IFS Cash Flow Analysis offers integrated analysis capabilities with focus on the short and medium-term. Cash Flow Analysis capabilities provide fast and smooth compilation and consolidation of the current cash position with flexible presentation formats. IFS Business Planning helps organizations create budgets, forecasts and other financial plans. Easily configure and control the planning process based on customer needs, such as the type of plan and the number of involved contributors. An integrated and centrally controlled planning engine supports demand-driven planning, based on customer-defined planning models and purpose-built formats with planning drivers and assumptions. Swiftly consolidate balances from reporting entities to support an efficient financial close process with IFS Group Consolidation. The consolidation process automates the elimination of intercompany transactions and ownership relations, enabling a fast-financial close process with minimal manual intervention. Financial reporting & Analysis constitutes a broad area ranging from regular tax reporting to supporting financial insights and control for internal and external stakeholders. There is also a need to provide various internal reports for reconciliation and detail analysis. IFS Finance supports all these areas using modern and effective tools. IFS Employee & Organization Management maps position and organization structures to develop effective employee-based resource solutions. By controlling access to employee data, the management of employee information and employee-related processes becomes far easier and simpler, especially for multi-company and matrix organizations. IFS Recruitment supports the hiring process, from personnel requisitions to recruitment data exchange with a third-party applicant tracking system (ATS) integration. The solution streamlines the administration of applications and candidate selection through to the appointment process. IFS Qualifications, Development & Training helps to create strategic human resource plans and processes by defining the organization’s qualification requirements and mapping to available resources. Once requirements are defined and mapped, they can be input to employee development, training and recruitment, or detail outdated or overrepresented qualifications. Processes for reviews, appraisals and employee performance are provided. After a training event, employee qualifications (training history, competencies, certificates) are updated. IFS Health & Safety provides the framework to manage a company’s health and safety issues: to define and implement effective safety procedures, risk management policies and procedures. Extensive in scope, it includes incident and illnesses tracking/actions taken, safety management, risk assessment, medical examinations, material hazard information, first aid licenses, and distribution lists to alert the appropriate parties once an incident has been documented. Simplify the management of employee travel expenses. Manage expenses from employee request, reporting and manager authorization through to automatic allowance calculations, taxes and import of credit card transactions. IFS Expense Management supports advance payments, miscellaneous expenses, mileage and entertainment. Expenses can be connected to a cost center, projects, and work orders to facilitate cost accounting and follow-up. Easily manage information about employee working hours and time and attendance including absences. Automatically check wage code distribution and the calculation of balances, flexi-time, overtime, shift premiums against central rules. Visualize time and attendance information in different calendar types and transfer authorized transactions directly to a third-party payroll system. IFS Employee & Manager Self Service provides managers and employees with self-service tools ensuring high data quality and employee involvement with overviews and notifications. Managers authorize and follow-up time reporting and expenses and plan and follow up employees’ qualifications, development and appraisals. Employees can update their own data and qualifications, apply for leave, submit time and expense reporting, apply for training, and more. Payroll Integration is a generic framework allowing organizations to transfer authorized time and expense transactions to a third-party payroll system. The integration can be by managed through RESTful APIs or via a mechanism for file-based transfer. The Payroll Integration enables IFS customers to integrate the IFS HCM solution with their chosen payroll system with minimal complexity, or to use standard integrations to IFS-selected global payroll partners. Support engineering design, configuration control and follow-up of items and products including revision management. Powerful search-and-copy functionality facilitates re-use and contributes to a standardization of items. Access advanced revision management to adapt to quality standards like ISO 9000, and efficient handling of engineering changes through change request and change order features. Access flexible sales contract management and agile progress-based billing including support for applications for payments. Manage subcontracts and subcontractors efficiently. Keep track of indemnity requirements and indemnity details along with user-configurable validations end-to-end, throughout the contract lifecycle. Projects, Subcontracts & Sales Contracts are often subject to changes during their lifecycle. These changes can affect the scope of work, which may alter the original contract value, completion date and more. There is a need to handle and justify changes to the original contract or project plan. IFS Contract Change Management provides a centralized mechanism to ensure that standardized methods and processes are used to handle changes in a controlled manner. IFS Project Planning & Follow-Up offers a complete solution for the planning and follow-up of projects, providing the ability to monitor the progress of project tracking costs, hours, revenue, progress and performance. The Work Breakdown Structure (WBS) acts as the foundation for integration to other IFS functional modules, allowing project-oriented information to be monitored and maintained centrally through the complete project lifecycle. RESTful APIs and integrations support sharing project data between IFS and third-party business applications. IFS Resource Management unifies master data management of resources across the enterprise into a resource structure. It allows organizations to find and book the correct resources when required, keep them utilized, and so meet revenue targets and customer satisfaction goals. IFS Project Manufacturing lets organizations plan and execute manufacturing as part of a project scope. Costs for material, labor and operations are automatically allocated to the project. Inventory functionality is performed in a project context, allowing transfer of material between project activities, and between project inventory and standard inventory. The solution also includes the option to run material requirements planning across the scope of a project. IFS Project Deliverables helps to deliver a complex asset or unique product by managing and coordinating all the deliveries throughout its entire lifecycle – from tendering, detailed design, procurement, manufacturing and/or assembly to installation, testing, and shipment. It also enables quicker, more accurate estimates, as well as better control of progress and cost. Project Budgeting and Forecasting provides the enterprise with the functionality to manage project budgets and forecasts for both cost and revenue. Get real-time updates on profit and loss forecasts and manage project budgeting at any level of cost or work breakdown structure. Forecast accurately using trusted data inputs taken from actual cost and revenue as well as predicted cost and revenue. Accurately track, report and analyze employee time and cost expenses for every project. Equip project manager with the administrative tools to track project time and cost, including features for cost accounting and invoicing. A risk analysis is generally connected to a project, sales contract or subcontract. Throughout the life of the connected project or contract, Risk Management provides a structured framework to actively manage risk through a constant process of identification, definition, evaluation, review and action. Once a defined review period has passed, the status of the risk analysis automatically changes, signaling that it is time for a new assessment. Work strategically with the supplier base by understanding the organization's spend. Define procurement categories/commodities, assign category/commodity responsibilities, and run spend analysis and identify patterns that support the development of category-based sourcing strategies. Combined with the Spend Analysis Model and the Power BI Spend Analysis Report, easily navigate across different spend views and hierarchies, and drill down to the underlying transactions during analysis. Effectively qualify, on-board, maintain, and phase out suppliers. Develop and manage the supplier base based on actual performance, ratings, and identification of performance gaps. Manage day-to-day actions and tasks and ensure timely communication via email. Creating partnerships and drawing up contracts with reliable suppliers that meet an organization’s terms and conditions improves profitability, reduces risk, and strengthens the competitive position. IFS Sourcing runs an RFQ process to request prices and terms and captures responses from potential suppliers. Quickly compare and fairly evaluate responses to select the most suitable supplier and promptly notify all unsuccessful bidders. IFS Operational Procurement streamlines the complete procure to pay process from requisitioning and ordering through to expediting, goods receipt, inspection and returns. Achieve better pricing from suppliers through centralized purchasing across multi-site and global business operations, with the ability to automate or intervene manually in the procurement process. Match manually entered supplier invoices, or invoices imported to the accounts payable (AP), with purchase order and receipt information. Rapidly create and maintain supplier agreements, including terms and conditions. Readily manage supplier price lists and price breaks. Use the supplier agreement in downstream procurement processes, ensuring organizational compliance. Empower business-to-business suppliers with self-service support. Let suppliers view and respond to requests for quotation, view and confirm orders and deliveries of requested products, request delivery changes, access information of planned demand for pre-planning, and enable vendor managed inventory (VMI). IFS Sales and Operations Planning is a tool for strategic and tactical planning, allowing organizations to better match manufacturing supply with demand to create an informed production plan. Providing real-world insight and control, the solution enables companies to create and maintain a monthly aggregate plan across multiple perspectives of the business, including sales, finance, capacity, sourcing, and inventory. IFS Material & Resource Planning provides several tools for matching real and forecasted demands with material supplies and resource capacity on an operative level. Finished goods requirements can be broken down into requirements for components and semi-finished goods using IFS Material Requirements Planning. IFS Capacity Requirements Planning calculates and analyzes resource requirements from various demand sources, such as master schedule, material requirements planning, order proposal, Dynamic Order Processing (DOP) and more. IFS Visual Planning & Scheduling optimizes the manufacturing production plan using finite or infinite resources. A visualized plan makes it easy to identify potential capacity bottlenecks or material shortages. The interactive design enables organizations to act quickly to resolve shortages and overload situations. The solution also includes support for sequencing, set-up optimization and the possibility to group operations that share similar characteristics into blocks planned as one unit. Product Estimate Management is an embedded estimating tool allowing manufacturing companies to handle complex price estimations to calculate the best possible bid price of a product when submitting quotations. Advanced cost and build-up functionality enable users to determine whether a product can be manufactured or marketed with a profit and supports make vs buy decisions. The solution both reduces costs and ensures accurate, rapid responses to enquiries, maximizing win rates. IFS Configure & Make to Order helps manufacturers manage and simplify the production to order process, from advanced make-to-order (MTO) to simple assemble-to-order (ATO), including multilevel pegged (DOP) structures. IFS Sales Configurator guides the user and customer toward a sellable and producible configured product based on the selected characteristics and option values. IFS Discrete Manufacturing supports the production process from shop order requisitions to receipt of finished products. Providing material availability checks, scheduling of operations, consideration of tools and labor, the module also comes with embedded support for quality management with control plans and analysis. Flexible options for reporting operations and material transactions include Shop floor Workbench, allowing employees to quickly report operation clock in/out, machine downtime, issuing of materials, and more. IFS Batch Process Manufacturing supports recipe/formula-based manufacturing for the food & beverage, pharmaceutical and chemical industries. The solution includes full traceability from raw materials through intermediates to finished goods. Batch balancing makes it easy to deal with batch size restrictions on multiple levels. Sequencing based on product characteristics minimizes changeover cost, and the module comes with embedded support for quality management with control plans and analysis. IFS Repetitive Manufacturing improves the efficiency for manufacturing companies by reducing, and even eliminating, transactions in the production process. Combined with IFS Material Planning, manufacturers can create a hybrid pull/push system using material requirements planning (MRP) to generate Takt-based production line and supplier schedules. IFS Kanban solution greatly simplifies the supply process both for internal and external supplies. IFS Total Quality Management provides a fully embedded solution that streamlines and standardizes quality management data across the entire value chain. Covering a wide area of functionality, from quality control to quality assurance, the solution improves quality and productivity by directing analysis to identify non-conformance and determine actions to correct and improve the process. IFS Sustainability Management gives manufacturers comprehensive support for all stages of a product’s lifecycle, through the entire supply chain to the use phase and end of life. Leveraging existing data, it generates material declarations and environmental product declarations, and serves as a base for environmental reporting such as the Global Reporting Initiative. Inherent flexibility makes the solution suitable for many compliance purposes, e.g. Reach, RoHS or WEEE, and eco-label proofing. IFS Demand Forecasting lets business plan visually using graphical representations. A collaborative, graphical, and interactive tool, it is one of the most sophisticated and easy-to-use forecasting tools on the market today. IFS Supply Chain Planning supports integrated planning across a supply network including multiple sites and legal entities. Forecasts and actual demands are captured at the endpoint of the supply chain, turned into time-phased supply plans, and transferred to external suppliers or internal manufacturing sites. Improved integration between sites results in reduced inventories and enhanced customer service. IFS Warehouse Management streamlines the warehousing process from goods receipt to point of issue. Supporting traceability, shelf life management, consignment stocks, handling units, putaway and a range of reservation options, data capture via barcodes and mobile devices ensures real-time visibility. Internal issues of material in stock is managed using Material Requisitions. Offering standardized GS1 integration with trading partners, capabilities include reorder-based planning, automated order proposals and management for remote location inventories. IFS Inventory Replenishment allows differentiated, highly automated inventory planning integrated with the demand forecast. In addition, more agile inventory replenishment provides a multitude of planning strategies, including economic order quantity, service level- driven safety stocks and special models to handle slow moving parts. IFS Sales Order lets organizations manage sales order processing at one or more sites. Spanning the complete cycle from Sales Quotation to Customer Invoice and Returns, it supports sourcing options such as inventory, external supplier or manufacturing. Including customer routes and the supply chain matrix for lead times, the solution provides reliable customer delivery dates, supporting accurate planning between sites, customers and suppliers, including pricing options and forecasting. IFS Shipment Management is a solution for both inbound receipt and outbound deliveries of shipments. Inbound receipt can be via a dispatch advice received from a supplier or an internal site, or registered manually. The solution also supports the outbound shipment process with reservation, picking and delivery of goods. As well as generating transport documentation, IFS Shipment Management integrates with outbound electronic dispatch devices and offers standardized integration with trading partners. IFS Rental Management provides embedded functionality for supporting the rental processes: renting in, renting out and handling rental demand on projects and work orders. Rental demands can be supplied both internally, from the own business inventory, an internal supplier through the inter-site process, or externally, back-to-back. A single solution gathering all data in a central component, IFS Rental Management offers common processes for rental and non-rentals e.g. deliveries, receipts, inventory management, and invoicing. The IFS Planning & Forecasting capability offers the ability to thoroughly test new service offer concepts before putting them into practice. Using a wide range of “what-if scenarios”, users input any situation to access a highly accurate prediction of the business consequences and outcomes. By testing before committing to a course of action organizations can effectively minimize risk and maximize profits. IFS Call & Case management automatically tracks all activities and conversations between service business, customers and employees. Engage & collaborate with customers through the B2B customer portal, building a knowledge database using solution management. Easily manage contracts over a wide spectrum of commercial agreements, locations, products and entitlements to maintain customer relationships. IFS Contracts includes support for flexible and dynamic pricing, SLAs, coverage schedules, meter/usage readings & billing, reactive, preventive and proactive servicing. IFS Warranty management enables customer and supplier warranties to be managed effectively, adjudicating warranty claims against warranty rules to minimize revenue-leakage through inaccurate claims. Deploy real-time scheduling to ensure the workforce can respond quickly to ever changing customer demands. IFS Schedule Optimization & Dispatch uses AI to reduce travel time, improve first time fix rates and SLA hit rates for service. Optimize the productivity of your field workforce while delivering a great customer experience. IFS Service Order Management gives users the tools they need to deliver world-class service and satisfied customers. Quickly raise service requests, diagnose issues, and see all associated assets, contracts, warranties and parts to ensure that SLAs are met. A new service-catalog lets organizations define the unique service offerings that drive the business. IFS Mobile Worker Productivity solutions provide the field service workforce with the tools needed to perform their jobs efficiently and accurately. Mobile clients are available for all major mobile operating systems and can be used with or without network connectivity. Empower field technicians to interact with other field techs and back-office users with remote assistance. IFS Service Logistics manages products and spare parts for installation and maintenance to ensure first time fix rates and customer satisfaction. Integrated logistics processes across the delivery chain include full mobile and supply-chain partners for parts & stock management and optimization. Supply and reverse logistics partners work seamlessly together to provide the goods and parts needed for accurate and timely delivery, while seamlessly maintaining cost control and approval processes. Extend and augment your organization’s service delivery chain by making third-party partners an integral part of the delivery process. Leverage IFS technology to empower third-party service providers to schedule, perform service delivery tasks, use parts and provide visibility throughout the business to improve customer satisfaction and provide an outcome-based service. Efficiently manage all service supply chain partners with powerful vendor contract capabilities. Manage the asset realization process end-to-end, from idea to final specifications to completed, registered asset. Work with parallel revisions and estimates during design to select the most suitable solution in Compatible Units, configuring asset solutions based on physical characteristics. Easily create execution item structures based on template structures for asset installation and commissioning. Manage the definition of assets, definition of preventive and corrective maintenance, and the work execution process including work closure and analysis. The solution includes support for linear assets, equipment objects and tools. A central repository of standard templates defines how maintenance should be performed. It can also be used directly on work orders or to define preventive maintenance actions or maintenance programs. Automate the ingestion of machine measurements and readings such as hours, cycles, temperatures, feeds and speeds, as well as equipment stops and starts. Information is conditioned and fed into the system to provide readings for criteria-based prescriptive maintenance (PM) regimes such as hourlies, as well as condition-based scenarios where work is triggered by min/max value thresholds. Data can be used in conjunction with the Reliability-centered maintenance (RCM) tool to model actual prescriptive and “run to failure” scenarios. Plan corrective and preventive maintenance while accommodating complex operational priorities and constraints. Accurately factor in duration of work, resources required, material required and whether the work to be performed is critical and needs to be given priority. Ensure full visibility of operational plans to align maintenance to operations. Collaborate easily and efficiently with subcontractors to manage maintenance tasks, rebuilds, refurbishment work and more. Share scope of work, documents, and other instructions with multiple potential suppliers before awarding work. Provide contractors with access to a portal where they can follow the status of their bids, acknowledge awarded work and report progress of work in execution. Marrying map data with data from the IFS solution, the IFS Geographic Information System (GIS) module shows the location and state of different types of assets, such as equipment objects, linear assets, work orders and tasks. Integrating with maps in the ArcGIS platform from ESRI, the required visual selection and depiction parameters are easily controlled with a built-in configuration tool. Deploy powerful, seamless, automated document management, enterprise wide. Managing all documents within an organization, the module handles the document creation process as well as workflow, templates, version control and release management. Document Management also features powerful access control to documents and connection to other business objects in the solution. Aviation maintenance planning occurs over multiple time horizons, each with different levels of required granularity. Day of operations and short-term plans are supported against both the flight plan and available maintenance capacity within IFS Maintenix. Long-range planning tools, including IFS Fleet Planner, use rule-based automation to generate heavy maintenance visit plans optimized for available hangar slot utilization, building optimized plans for maximum asset availability. Manage aircraft or other fleet assets effectively. Next due maintenance dates are calculated automatically based on maintenance program scheduling rules and on-condition programs. Managing the logbook and deferred items by closing them as fast as possible keeps assets ready for service. The Line/Forward Maintenance Mobility application provides line technicians with the ability to connect to their Maintenance & Engineering (M&E) system using mobile devices to record work progress even if they temporarily lose connectivity. The line maintenance mobile application allows line technicians to review aircraft status, request parts, action open faults, and release the aircraft to service. Robust collaboration tools allow for remote coordination and workflow routing, expediting releases and reducing downtime. Reduce your overall turnaround time for aircraft. Quote effectively for the aircraft visit, quickly induct customer work scopes, plan for resources to be available on time and invoice soon after the aircraft is released. Efficiently support customers by incorporating best practice into an optimized repair or overhaul engine visit: enhance work scoping, disassembly to re-assembly, Service Bulletin management, component repair and spare parts management. Rapidly provide a competitive quotation and meet agreed repair turnaround times. Keep your organization’s capability list up to date to enhance support to customers. This module provides defense operators with the ability to deploy, operate, and safely return their people, equipment, and data anywhere in the world, for any length of time, and with varying levels of network connectivity. They must be able to operate continuously during periods of insufficient connectivity, whether planned or unplanned, carrying out operational missions and seamlessly consolidating data and records throughout to ensure their accuracy, completeness, and integrity. IFS solutions provide unparalleled resources for safeguarding and employing mission-critical technical content, including managing electronic job cards, engineering management for maintenance programs, and maintaining accurate baselines for your aircraft’s allowable configurations. The Allowable Configuration module provides an automated IPC comparison process that generates a suggested change file for human review and incorporation, drastically reducing the time required to review and incorporate IPC changes while effectively eliminating errors. Maintenix supply chain processes are tightly integrated with the configuration management system and maintenance execution processes, so that when a specific part is required, the right part is available on time for the technician, including rotables, spares, and allowable alternates. Auto-reservation of parts for new aircraft and engine assemblies based on demand signals from maintenance operations nearly eliminates the manual work needed to assign available spares to address demand from maintenance. IFS Aircraft Maintenance and Engineering (M&E) solutions provide proactive, real-time compliance controls throughout the organization. This includes complete in-service asset configuration management, tracking, and reporting, to enable improved data accuracy and full compliance traceability from engineering through to execution. The IFS Maintenix Operator Edition Quality, Compliance, and Return on Experience module provide customers with the core software engine for managing regulatory compliance and in-service asset information. Reach customers with automated text notifications, send email acknowledgements or direct messaging on social media channels. Leverage dialer functionality and run successful campaigns to generate new customers, increase product awareness or establish a brand image. Deliver a seamless customer experience, however customers contact you. IFS Customer Engagement connects customers to the best skilled agent to deal with their request, irrespective of channel. Customer voice, email or chat enquiries are presented on a smart agent desktop, accurately guiding agents through complex processes and ensuring a seamless cross-channel experience. IFS CRM Lead Management supports sales and marketing teams with the decision tools they need. Keep leads duplicate-free with duplicate checks. Nurture leads with configurable qualification processes and ensure events are not missed. Once qualified, convert leads to prospects and drive the sales process. Manage the sales process starting with the creation of the business opportunity. Ensure Sales Reps capture all necessary information and cover all important actions with configurable Sales Processes. Make sure opportunities are valued correctly, and automatically visible in the sales pipeline. Ensure sales managers can act in all stages of an opportunity and have clear visibility of all ongoing sales activities. Manage contacts connected to leads, prospects or customers and attach them to ongoing sales leads and opportunities. Get an overview of all interactions with contacts both in IFS Aurena and in the Outlook Panel. Connect third party contacts in opportunities to capture external influencers in a sales case. Create and manage contacts on the go with Aurena mobility features. Confidently run and manage multi-level campaigns. IFS Marketing Campaigns are fully integrated with Contact Management in IFS CRM and enable the management of multi-level activity. Create campaign documents using mail merge. Capture campaign responses to document the interaction with the campaign target. Give contact center agents all the relevant, contextualized information they need in a simple, intuitive desktop application. IFS Engagement Studio consolidates relevant customer data from across the organization alongside contact center channels, adding case management and other Customer Relationship Management (CRM) functionality. Provide the self-service options customers demand with advanced natural language processing (NLP). IFS Customer Engagement uses NLP enabled drive self-service options and relieves agents of repetitive time-consuming tasks. From virtual assistants, chatbots and knowledge bases to dynamic FAQs, automated calls, email and chat, let IFS deliver the optimum self-service solution. IFS Catalog Management gives businesses control over their product catalog, allowing vendors to present product ranges in an engaging electronic catalog format. IFS product catalogs are fully embedded with the rest of the IFS system with pricing and availability information updated in real-time. Fully customizable, catalogs can include audience-targeted product sets and prices to increase the likelihood of a sale. IFS Trade Agreements help companies manage and grow business relationships by determining what customers can purchase and under what terms. Using Trade Agreements, vendors can specify the product catalogs a customer may purchase, set pricing, discounts, payment terms, validity periods and many other attributes. Trade agreements can be invoked when customers make purchases through various channels including IFS Storefront and Storefront Connectors. Increase business-to-business sales with IFS Commerce Storefront. IFS Storefront offers a simple yet highly efficient solution, providing customers with a seamless, engaging buying experience to place and track orders with ease. Allow customers to respond to quotations and convert them into sales orders. Easily personalize and brand storefronts to suit different product lines, brands, and audience types. IFS Storefront Connectors contain multiple Application Programming Interfaces (APIs) designed for easy integration with third-party storefront solutions. A secure, cost-effective solution, IFS Storefront Connectors provide a variety of ways to search for and select products, check pricing and availability, allow customer registration, and track orders. IFS Accounting Rules offers a platform for defining the financial follow-up model together with a common set of rules for production of all financial transactions within IFS Cloud. By automating and centralizing many definitions and processes, resulting in a minimum of manual intervention, reconciliations and error management, the solution enables a high level of efficiency. IFS General Ledger is the very heart of the financial application, providing an efficient basis for many different reporting and analysis scenarios in a multi-company, multi-currency and multi-dimensional environment. The General Ledger includes a separate tax ledger supporting tax reporting and provides automated routines to support the financial close. Powerful parallel accounting capabilities accommodate support for different accounting rules. IFS Fixed Assets provides asset financial control of individual assets and asset structures over a complete lifecycle until the asset is scrapped or sold. Fully integrated with the General Ledger and IFS Accounting Rules for automation of all posting transactions, the solution handles many types of depreciation methods. It also supports using parallel books/accounting and intercompany operations such as movements and internal trade. IFS Accounts Payable handles the processing of all supplier invoices and supplier payments. It includes advanced rules for authorization and routing within the organization, and automated matching of invoices with deliveries and purchase orders. IFS Accounts Receivable manages customer invoices integrated with all invoicing sources. Customer claims can be efficiently monitored and analyzed. Both ingoing and outgoing payments can be processed efficiently by using bank statements. IFS eInvoice automates the sending of customer invoices and the initial processing of supplier invoices. Send customer invoices directly to a service provider for further routing to the customer. Receive supplier invoices from a service provider or a scanning service, minimizing the number of invoices needing manual registration. IFS Project Finance provides full and continuous financial control over a complete project lifecycle. Tightly integrated with IFS Project Management, IFS Project Finance supports project managers planning, executing and controlling projects. Project Finance offers different methods for project accounting such as capitalization of project cost and revenue recognition and forecasting future revenue recognition. IFS Cash Flow Analysis supports the cash planning and currency hedging activities of an organization. Using information and plans already available in the application, IFS Cash Flow Analysis offers integrated analysis capabilities with focus on the short and medium-term. Cash Flow Analysis capabilities provide fast and smooth compilation and consolidation of the current cash position with flexible presentation formats. IFS Business Planning helps organizations create budgets, forecasts and other financial plans. Easily configure and control the planning process based on customer needs, such as the type of plan and the number of involved contributors. An integrated and centrally controlled planning engine supports demand-driven planning, based on customer-defined planning models and purpose-built formats with planning drivers and assumptions. Swiftly consolidate balances from reporting entities to support an efficient financial close process with IFS Group Consolidation. The consolidation process automates the elimination of intercompany transactions and ownership relations, enabling a fast-financial close process with minimal manual intervention. Financial reporting & Analysis constitutes a broad area ranging from regular tax reporting to supporting financial insights and control for internal and external stakeholders. There is also a need to provide various internal reports for reconciliation and detail analysis. IFS Finance supports all these areas using modern and effective tools. IFS Employee & Organization Management maps position and organization structures to develop effective employee-based resource solutions. By controlling access to employee data, the management of employee information and employee-related processes becomes far easier and simpler, especially for multi-company and matrix organizations. IFS Recruitment supports the hiring process, from personnel requisitions to recruitment data exchange with a third-party applicant tracking system (ATS) integration. The solution streamlines the administration of applications and candidate selection through to the appointment process. IFS Qualifications, Development & Training helps to create strategic human resource plans and processes by defining the organization’s qualification requirements and mapping to available resources. Once requirements are defined and mapped, they can be input to employee development, training and recruitment, or detail outdated or overrepresented qualifications. Processes for reviews, appraisals and employee performance are provided. After a training event, employee qualifications (training history, competencies, certificates) are updated. IFS Health & Safety provides the framework to manage a company’s health and safety issues: to define and implement effective safety procedures, risk management policies and procedures. Extensive in scope, it includes incident and illnesses tracking/actions taken, safety management, risk assessment, medical examinations, material hazard information, first aid licenses, and distribution lists to alert the appropriate parties once an incident has been documented. Simplify the management of employee travel expenses. Manage expenses from employee request, reporting and manager authorization through to automatic allowance calculations, taxes and import of credit card transactions. IFS Expense Management supports advance payments, miscellaneous expenses, mileage and entertainment. Expenses can be connected to a cost center, projects, and work orders to facilitate cost accounting and follow-up. Easily manage information about employee working hours and time and attendance including absences. Automatically check wage code distribution and the calculation of balances, flexi-time, overtime, shift premiums against central rules. Visualize time and attendance information in different calendar types and transfer authorized transactions directly to a third-party payroll system. IFS Employee & Manager Self Service provides managers and employees with self-service tools ensuring high data quality and employee involvement with overviews and notifications. Managers authorize and follow-up time reporting and expenses and plan and follow up employees’ qualifications, development and appraisals. Employees can update their own data and qualifications, apply for leave, submit time and expense reporting, apply for training, and more. Payroll Integration is a generic framework allowing organizations to transfer authorized time and expense transactions to a third-party payroll system. The integration can be by managed through RESTful APIs or via a mechanism for file-based transfer. The Payroll Integration enables IFS customers to integrate the IFS HCM solution with their chosen payroll system with minimal complexity, or to use standard integrations to IFS-selected global payroll partners. Support engineering design, configuration control and follow-up of items and products including revision management. Powerful search-and-copy functionality facilitates re-use and contributes to a standardization of items. Access advanced revision management to adapt to quality standards like ISO 9000, and efficient handling of engineering changes through change request and change order features. Access flexible sales contract management and agile progress-based billing including support for applications for payments. Manage subcontracts and subcontractors efficiently. Keep track of indemnity requirements and indemnity details along with user-configurable validations end-to-end, throughout the contract lifecycle. Projects, Subcontracts & Sales Contracts are often subject to changes during their lifecycle. These changes can affect the scope of work, which may alter the original contract value, completion date and more. There is a need to handle and justify changes to the original contract or project plan. IFS Contract Change Management provides a centralized mechanism to ensure that standardized methods and processes are used to handle changes in a controlled manner. IFS Project Planning & Follow-Up offers a complete solution for the planning and follow-up of projects, providing the ability to monitor the progress of project tracking costs, hours, revenue, progress and performance. The Work Breakdown Structure (WBS) acts as the foundation for integration to other IFS functional modules, allowing project-oriented information to be monitored and maintained centrally through the complete project lifecycle. RESTful APIs and integrations support sharing project data between IFS and third-party business applications. IFS Resource Management unifies master data management of resources across the enterprise into a resource structure. It allows organizations to find and book the correct resources when required, keep them utilized, and so meet revenue targets and customer satisfaction goals. IFS Project Manufacturing lets organizations plan and execute manufacturing as part of a project scope. Costs for material, labor and operations are automatically allocated to the project. Inventory functionality is performed in a project context, allowing transfer of material between project activities, and between project inventory and standard inventory. The solution also includes the option to run material requirements planning across the scope of a project. IFS Project Deliverables helps to deliver a complex asset or unique product by managing and coordinating all the deliveries throughout its entire lifecycle – from tendering, detailed design, procurement, manufacturing and/or assembly to installation, testing, and shipment. It also enables quicker, more accurate estimates, as well as better control of progress and cost. Project Budgeting and Forecasting provides the enterprise with the functionality to manage project budgets and forecasts for both cost and revenue. Get real-time updates on profit and loss forecasts and manage project budgeting at any level of cost or work breakdown structure. Forecast accurately using trusted data inputs taken from actual cost and revenue as well as predicted cost and revenue. Accurately track, report and analyze employee time and cost expenses for every project. Equip project manager with the administrative tools to track project time and cost, including features for cost accounting and invoicing. A risk analysis is generally connected to a project, sales contract or subcontract. Throughout the life of the connected project or contract, Risk Management provides a structured framework to actively manage risk through a constant process of identification, definition, evaluation, review and action. Once a defined review period has passed, the status of the risk analysis automatically changes, signaling that it is time for a new assessment. Work strategically with the supplier base by understanding the organization's spend. Define procurement categories/commodities, assign category/commodity responsibilities, and run spend analysis and identify patterns that support the development of category-based sourcing strategies. Combined with the Spend Analysis Model and the Power BI Spend Analysis Report, easily navigate across different spend views and hierarchies, and drill down to the underlying transactions during analysis. Effectively qualify, on-board, maintain, and phase out suppliers. Develop and manage the supplier base based on actual performance, ratings, and identification of performance gaps. Manage day-to-day actions and tasks and ensure timely communication via email. Creating partnerships and drawing up contracts with reliable suppliers that meet an organization’s terms and conditions improves profitability, reduces risk, and strengthens the competitive position. IFS Sourcing runs an RFQ process to request prices and terms and captures responses from potential suppliers. Quickly compare and fairly evaluate responses to select the most suitable supplier and promptly notify all unsuccessful bidders. IFS Operational Procurement streamlines the complete procure to pay process from requisitioning and ordering through to expediting, goods receipt, inspection and returns. Achieve better pricing from suppliers through centralized purchasing across multi-site and global business operations, with the ability to automate or intervene manually in the procurement process. Match manually entered supplier invoices, or invoices imported to the accounts payable (AP), with purchase order and receipt information. Rapidly create and maintain supplier agreements, including terms and conditions. Readily manage supplier price lists and price breaks. Use the supplier agreement in downstream procurement processes, ensuring organizational compliance. Empower business-to-business suppliers with self-service support. Let suppliers view and respond to requests for quotation, view and confirm orders and deliveries of requested products, request delivery changes, access information of planned demand for pre-planning, and enable vendor managed inventory (VMI). IFS Sales and Operations Planning is a tool for strategic and tactical planning, allowing organizations to better match manufacturing supply with demand to create an informed production plan. Providing real-world insight and control, the solution enables companies to create and maintain a monthly aggregate plan across multiple perspectives of the business, including sales, finance, capacity, sourcing, and inventory. IFS Material & Resource Planning provides several tools for matching real and forecasted demands with material supplies and resource capacity on an operative level. Finished goods requirements can be broken down into requirements for components and semi-finished goods using IFS Material Requirements Planning. IFS Capacity Requirements Planning calculates and analyzes resource requirements from various demand sources, such as master schedule, material requirements planning, order proposal, Dynamic Order Processing (DOP) and more. IFS Visual Planning & Scheduling optimizes the manufacturing production plan using finite or infinite resources. A visualized plan makes it easy to identify potential capacity bottlenecks or material shortages. The interactive design enables organizations to act quickly to resolve shortages and overload situations. The solution also includes support for sequencing, set-up optimization and the possibility to group operations that share similar characteristics into blocks planned as one unit. Product Estimate Management is an embedded estimating tool allowing manufacturing companies to handle complex price estimations to calculate the best possible bid price of a product when submitting quotations. Advanced cost and build-up functionality enable users to determine whether a product can be manufactured or marketed with a profit and supports make vs buy decisions. The solution both reduces costs and ensures accurate, rapid responses to enquiries, maximizing win rates. IFS Configure & Make to Order helps manufacturers manage and simplify the production to order process, from advanced make-to-order (MTO) to simple assemble-to-order (ATO), including multilevel pegged (DOP) structures. IFS Sales Configurator guides the user and customer toward a sellable and producible configured product based on the selected characteristics and option values. IFS Discrete Manufacturing supports the production process from shop order requisitions to receipt of finished products. Providing material availability checks, scheduling of operations, consideration of tools and labor, the module also comes with embedded support for quality management with control plans and analysis. Flexible options for reporting operations and material transactions include Shop floor Workbench, allowing employees to quickly report operation clock in/out, machine downtime, issuing of materials, and more. IFS Batch Process Manufacturing supports recipe/formula-based manufacturing for the food & beverage, pharmaceutical and chemical industries. The solution includes full traceability from raw materials through intermediates to finished goods. Batch balancing makes it easy to deal with batch size restrictions on multiple levels. Sequencing based on product characteristics minimizes changeover cost, and the module comes with embedded support for quality management with control plans and analysis. IFS Repetitive Manufacturing improves the efficiency for manufacturing companies by reducing, and even eliminating, transactions in the production process. Combined with IFS Material Planning, manufacturers can create a hybrid pull/push system using material requirements planning (MRP) to generate Takt-based production line and supplier schedules. IFS Kanban solution greatly simplifies the supply process both for internal and external supplies. IFS Total Quality Management provides a fully embedded solution that streamlines and standardizes quality management data across the entire value chain. Covering a wide area of functionality, from quality control to quality assurance, the solution improves quality and productivity by directing analysis to identify non-conformance and determine actions to correct and improve the process. IFS Sustainability Management gives manufacturers comprehensive support for all stages of a product’s lifecycle, through the entire supply chain to the use phase and end of life. Leveraging existing data, it generates material declarations and environmental product declarations, and serves as a base for environmental reporting such as the Global Reporting Initiative. Inherent flexibility makes the solution suitable for many compliance purposes, e.g. Reach, RoHS or WEEE, and eco-label proofing. IFS Demand Forecasting lets business plan visually using graphical representations. A collaborative, graphical, and interactive tool, it is one of the most sophisticated and easy-to-use forecasting tools on the market today. IFS Supply Chain Planning supports integrated planning across a supply network including multiple sites and legal entities. Forecasts and actual demands are captured at the endpoint of the supply chain, turned into time-phased supply plans, and transferred to external suppliers or internal manufacturing sites. Improved integration between sites results in reduced inventories and enhanced customer service. IFS Warehouse Management streamlines the warehousing process from goods receipt to point of issue. Supporting traceability, shelf life management, consignment stocks, handling units, putaway and a range of reservation options, data capture via barcodes and mobile devices ensures real-time visibility. Internal issues of material in stock is managed using Material Requisitions. Offering standardized GS1 integration with trading partners, capabilities include reorder-based planning, automated order proposals and management for remote location inventories. IFS Inventory Replenishment allows differentiated, highly automated inventory planning integrated with the demand forecast. In addition, more agile inventory replenishment provides a multitude of planning strategies, including economic order quantity, service level- driven safety stocks and special models to handle slow moving parts. IFS Sales Order lets organizations manage sales order processing at one or more sites. Spanning the complete cycle from Sales Quotation to Customer Invoice and Returns, it supports sourcing options such as inventory, external supplier or manufacturing. Including customer routes and the supply chain matrix for lead times, the solution provides reliable customer delivery dates, supporting accurate planning between sites, customers and suppliers, including pricing options and forecasting. IFS Shipment Management is a solution for both inbound receipt and outbound deliveries of shipments. Inbound receipt can be via a dispatch advice received from a supplier or an internal site, or registered manually. The solution also supports the outbound shipment process with reservation, picking and delivery of goods. As well as generating transport documentation, IFS Shipment Management integrates with outbound electronic dispatch devices and offers standardized integration with trading partners. IFS Rental Management provides embedded functionality for supporting the rental processes: renting in, renting out and handling rental demand on projects and work orders. Rental demands can be supplied both internally, from the own business inventory, an internal supplier through the inter-site process, or externally, back-to-back. A single solution gathering all data in a central component, IFS Rental Management offers common processes for rental and non-rentals e.g. deliveries, receipts, inventory management, and invoicing. The IFS Planning & Forecasting capability offers the ability to thoroughly test new service offer concepts before putting them into practice. Using a wide range of “what-if scenarios”, users input any situation to access a highly accurate prediction of the business consequences and outcomes. By testing before committing to a course of action organizations can effectively minimize risk and maximize profits. IFS Call & Case management automatically tracks all activities and conversations between service business, customers and employees. Engage & collaborate with customers through the B2B customer portal, building a knowledge database using solution management. Easily manage contracts over a wide spectrum of commercial agreements, locations, products and entitlements to maintain customer relationships. IFS Contracts includes support for flexible and dynamic pricing, SLAs, coverage schedules, meter/usage readings & billing, reactive, preventive and proactive servicing. IFS Warranty management enables customer and supplier warranties to be managed effectively, adjudicating warranty claims against warranty rules to minimize revenue-leakage through inaccurate claims. Deploy real-time scheduling to ensure the workforce can respond quickly to ever changing customer demands. IFS Schedule Optimization & Dispatch uses AI to reduce travel time, improve first time fix rates and SLA hit rates for service. Optimize the productivity of your field workforce while delivering a great customer experience. IFS Service Order Management gives users the tools they need to deliver world-class service and satisfied customers. Quickly raise service requests, diagnose issues, and see all associated assets, contracts, warranties and parts to ensure that SLAs are met. A new service-catalog lets organizations define the unique service offerings that drive the business. IFS Mobile Worker Productivity solutions provide the field service workforce with the tools needed to perform their jobs efficiently and accurately. Mobile clients are available for all major mobile operating systems and can be used with or without network connectivity. Empower field technicians to interact with other field techs and back-office users with remote assistance. IFS Service Logistics manages products and spare parts for installation and maintenance to ensure first time fix rates and customer satisfaction. Integrated logistics processes across the delivery chain include full mobile and supply-chain partners for parts & stock management and optimization. Supply and reverse logistics partners work seamlessly together to provide the goods and parts needed for accurate and timely delivery, while seamlessly maintaining cost control and approval processes. Extend and augment your organization’s service delivery chain by making third-party partners an integral part of the delivery process. Leverage IFS technology to empower third-party service providers to schedule, perform service delivery tasks, use parts and provide visibility throughout the business to improve customer satisfaction and provide an outcome-based service. Efficiently manage all service supply chain partners with powerful vendor contract capabilities. Manage the asset realization process end-to-end, from idea to final specifications to completed, registered asset. Work with parallel revisions and estimates during design to select the most suitable solution in Compatible Units, configuring asset solutions based on physical characteristics. Easily create execution item structures based on template structures for asset installation and commissioning. Manage the definition of assets, definition of preventive and corrective maintenance, and the work execution process including work closure and analysis. The solution includes support for linear assets, equipment objects and tools. A central repository of standard templates defines how maintenance should be performed. It can also be used directly on work orders or to define preventive maintenance actions or maintenance programs. Automate the ingestion of machine measurements and readings such as hours, cycles, temperatures, feeds and speeds, as well as equipment stops and starts. Information is conditioned and fed into the system to provide readings for criteria-based prescriptive maintenance (PM) regimes such as hourlies, as well as condition-based scenarios where work is triggered by min/max value thresholds. Data can be used in conjunction with the Reliability-centered maintenance (RCM) tool to model actual prescriptive and “run to failure” scenarios. Plan corrective and preventive maintenance while accommodating complex operational priorities and constraints. Accurately factor in duration of work, resources required, material required and whether the work to be performed is critical and needs to be given priority. Ensure full visibility of operational plans to align maintenance to operations. Collaborate easily and efficiently with subcontractors to manage maintenance tasks, rebuilds, refurbishment work and more. Share scope of work, documents, and other instructions with multiple potential suppliers before awarding work. Provide contractors with access to a portal where they can follow the status of their bids, acknowledge awarded work and report progress of work in execution. Marrying map data with data from the IFS solution, the IFS Geographic Information System (GIS) module shows the location and state of different types of assets, such as equipment objects, linear assets, work orders and tasks. Integrating with maps in the ArcGIS platform from ESRI, the required visual selection and depiction parameters are easily controlled with a built-in configuration tool. Deploy powerful, seamless, automated document management, enterprise wide. Managing all documents within an organization, the module handles the document creation process as well as workflow, templates, version control and release management. Document Management also features powerful access control to documents and connection to other business objects in the solution. Aviation maintenance planning occurs over multiple time horizons, each with different levels of required granularity. Day of operations and short-term plans are supported against both the flight plan and available maintenance capacity within IFS Maintenix. Long-range planning tools, including IFS Fleet Planner, use rule-based automation to generate heavy maintenance visit plans optimized for available hangar slot utilization, building optimized plans for maximum asset availability. Manage aircraft or other fleet assets effectively. Next due maintenance dates are calculated automatically based on maintenance program scheduling rules and on-condition programs. Managing the logbook and deferred items by closing them as fast as possible keeps assets ready for service. The Line/Forward Maintenance Mobility application provides line technicians with the ability to connect to their Maintenance & Engineering (M&E) system using mobile devices to record work progress even if they temporarily lose connectivity. The line maintenance mobile application allows line technicians to review aircraft status, request parts, action open faults, and release the aircraft to service. Robust collaboration tools allow for remote coordination and workflow routing, expediting releases and reducing downtime. Reduce your overall turnaround time for aircraft. Quote effectively for the aircraft visit, quickly induct customer work scopes, plan for resources to be available on time and invoice soon after the aircraft is released. Efficiently support customers by incorporating best practice into an optimized repair or overhaul engine visit: enhance work scoping, disassembly to re-assembly, Service Bulletin management, component repair and spare parts management. Rapidly provide a competitive quotation and meet agreed repair turnaround times. Keep your organization’s capability list up to date to enhance support to customers. This module provides defense operators with the ability to deploy, operate, and safely return their people, equipment, and data anywhere in the world, for any length of time, and with varying levels of network connectivity. They must be able to operate continuously during periods of insufficient connectivity, whether planned or unplanned, carrying out operational missions and seamlessly consolidating data and records throughout to ensure their accuracy, completeness, and integrity. IFS solutions provide unparalleled resources for safeguarding and employing mission-critical technical content, including managing electronic job cards, engineering management for maintenance programs, and maintaining accurate baselines for your aircraft’s allowable configurations. The Allowable Configuration module provides an automated IPC comparison process that generates a suggested change file for human review and incorporation, drastically reducing the time required to review and incorporate IPC changes while effectively eliminating errors. Maintenix supply chain processes are tightly integrated with the configuration management system and maintenance execution processes, so that when a specific part is required, the right part is available on time for the technician, including rotables, spares, and allowable alternates. Auto-reservation of parts for new aircraft and engine assemblies based on demand signals from maintenance operations nearly eliminates the manual work needed to assign available spares to address demand from maintenance. IFS Aircraft Maintenance and Engineering (M&E) solutions provide proactive, real-time compliance controls throughout the organization. This includes complete in-service asset configuration management, tracking, and reporting, to enable improved data accuracy and full compliance traceability from engineering through to execution. The IFS Maintenix Operator Edition Quality, Compliance, and Return on Experience module provide customers with the core software engine for managing regulatory compliance and in-service asset information. From underlying intelligence that automates the prioritization and acceptance of sales leads, to automated functionality and augmented reality capabilities that maximize first time fix rates in the field, IFS Cloud is here to help you make optimal decisions for your business. Access all the solutions you need from a single platform with IFS Cloud. Get in touch today

li|IFS Cloud Functionality
h1|IFS Cloud functionality
h2|Fully integrated. Flexibly deployable. This is IFS Cloud: the functionality you need, when you need it
h3|Customer Relationship Management Commerce Finance Human Capital Management Projects Procurement Manufacturing Supply Chain Management Service Management Asset Management Aviation Maintenance Customer Relationship Management Proactive customer engagement Omni-Channel Contact Center Lead Management Opportunity Management Contact Management Campaign Management Engagement Studio Automation & Self-Service Commerce Catalog Management Trade Agreements Storefront Storefront Connectors Finance Accounting Rules General Ledger & Parallel Accounting Fixed Assets Accounts Payable & Receivable E-Invoicing Project Finance Cash Flow Business Planning Consolidation Financial Reporting & Analysis Human Capital Management Employee & Organization Management Recruitment Qualifications, Development & Training Health & Safety Expense Management Time & Attendance Employee and Manager Self Service Payroll Integration Projects Engineering & Design Sales & Subcontract Contract Change Management Project Planning & Follow-Up Resource Management Project Manufacturing Construction and Installation Project Financial Control Project Reporting & Invoice Risk Management Procurement Strategic Planning Supplier Relationship Management Sourcing Operational Procurement Contract Management Supplier Self-Service Manufacturing Sales & Operations Planning Material & Resource Planning Visual Planning & Scheduling Product Estimate Management Configure & Make-to-Order Discrete Manufacturing Batch Process Manufacturing Repetitive Manufacturing Quality Management Sustainability Management Supply Chain Management Demand Forecasting Supply Chain Planning Warehouse Management Inventory Replenishment Sales Order Shipment Management Rental Management Service Management Planning & Forecasting Call & Case Management Contracts & Warranties Schedule Optimization & Dispatch Service Order Management Mobile Worker Productivity Service Logistics Contractor Management Asset Management Asset Planning & Realization Asset Operations & Maintenance Asset Performance Management Maintenance Planning B2B Contracting GIS Document Management Aviation Maintenance Multi-horizon Planning Fleet & Asset Management Line & Forward Maintenance Airframe Maintenance, Repair & Overhaul Complex Assembly Maintenance, Repair & Overhaul Component Maintenance, Repair & Overhaul Disconnected Operations Technical Content Management Aviation Material Support Quality, Reliability & Compliance Book a demo
h4|Proactive customer engagement Omni-Channel Contact Center Lead Management Opportunity Management Contact Management Campaign Management Engagement Studio Automation & Self-Service Catalog Management Trade Agreements Storefront Storefront Connectors Accounting Rules General Ledger & Parallel Accounting Fixed Assets Accounts Payable & Receivable E-Invoicing Project Finance Cash Flow Business Planning Consolidation Financial Reporting & Analysis Employee & Organization Management Recruitment Qualifications, Development & Training Health & Safety Expense Management Time & Attendance Employee and Manager Self Service Payroll Integration Engineering & Design Sales & Subcontract Contract Change Management Project Planning & Follow-Up Resource Management Project Manufacturing Construction and Installation Project Financial Control Project Reporting & Invoice Risk Management Strategic Planning Supplier Relationship Management Sourcing Operational Procurement Contract Management Supplier Self-Service Sales & Operations Planning Material & Resource Planning Visual Planning & Scheduling Product Estimate Management Configure & Make-to-Order Discrete Manufacturing Batch Process Manufacturing Repetitive Manufacturing Quality Management Sustainability Management Demand Forecasting Supply Chain Planning Warehouse Management Inventory Replenishment Sales Order Shipment Management Rental Management Planning & Forecasting Call & Case Management Contracts & Warranties Schedule Optimization & Dispatch Service Order Management Mobile Worker Productivity Service Logistics Contractor Management Asset Planning & Realization Asset Operations & Maintenance Asset Performance Management Maintenance Planning B2B Contracting GIS Document Management Multi-horizon Planning Fleet & Asset Management Line & Forward Maintenance Airframe Maintenance, Repair & Overhaul Complex Assembly Maintenance, Repair & Overhaul Component Maintenance, Repair & Overhaul Disconnected Operations Technical Content Management Aviation Material Support Quality, Reliability & Compliance Intelligence to power decisions
sp|Toggle navigation Why IFS Cloud? By Capability By Category Customer Relationship Management Commerce Finance Human Capital Management Projects Procurement Manufacturing Supply Chain Management Service Management Asset Management Aviation Maintenance x x x x x x x x x x x × Close
IFS user groups are independently run organizations across the globe that gather IFS customers together for best practice sharing, joint discussions and events. The user groups function as a sounding board for IFS when developing products and are one of our most important sources of information regarding customer sentiment. For customers, joining a user group is a unique chance to meet with peers in the industry to discuss common challenges, exchange processes and ultimately, learn from one another. There are active user groups running in Scandinavia, UK and Ireland, USA, Benelux and Japan. They all operate in different ways – some with IFS assistance and others completely stand-alone – but all serve an important function as a link between IFS and the global customer base. If you are interested in understanding more about your local IFS user group, please visit their website directly or contact your local IFS representative who will be able to put you in touch with the right contact. Share This Page Have a question about IFS or our solutions? Our contact form and local phone numbers can be found on the Contact Us page

li|IFS User Groups
h1|IFS User Groups
h3|Bringing IFS customers together Where are they located? How do I get involved? Want to hear more?
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. It's the biggest product launch in our company's history. IFS Cloud enables companies to manage the customer, people, and asset elements of their business in a single solution. IFS Cloud is a single platform that seamlessly brings together the world-leading industry capabilities and products that IFS offers customers. Digital innovation such as IoT, Digital Twins, Process Automation, Artificial Intelligence, Machine Learning and Augmented Reality, is ready to use from the outset, in real business scenarios. Deploy the solutions you need when you need them. Built for the Cloud but not limited to deployment in the cloud, choose the residency option that’s right for your business. How will IFS Cloud transform your sector? Listen to one of eight industry-specific breakout sessions led by IFS industry specialists. Choose from Construction, Telecommunications, Manufacturing, Defense, Commercial Aviation, Energy & Utilities, Service Industries and Service Management. From Financials and Human Capital Management, to powerful Manufacturing and Service solutions, IFS Cloud offers world-leading capabilities with a single user experience. Functionality looks and works in the same way across all solutions, and data is shared seamlessly so the information you use for planning and decision-making is always reliable and up to date. This video series gives an introduction to the solution functionality. What puts IFS Cloud customers ahead? Listen to thought leaders, partners, customers and experts sharing industry-wide trends and insights. MindFuel breakout sessions cover Construction, Telecommunications, Manufacturing, Aerospace & Defense, Energy & Utilities and Service Management. What will IFS Cloud mean for you? Realize the value of IFS Cloud for IFS Applications; and realize the value of IFS Cloud for Field Service Management. Whether you’re thinking about joining the growing customer base, or considering upgrading, these sessions illustrate the practical next steps. Sit back, relax and discover the philosophy behind IFS Cloud. This video series explores the thinking and design principles that have defined how users experience IFS Cloud today. Get in touch with us Share this page:

li|IFS Cloud Launch Event
h1|IFS Cloud Event Keynote IFS Cloud Launch Event
h4|BUILT FOR YOUR INDUSTRY NEEDS INNOVATION EMBEDDED REMAIN IN CONTROL IFS Cloud in Action Product Functionality MindFuel Realizing the Value Explainer READY TO TALK?
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close IFS Cloud Launch Event × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. A single product that brings true innovation to your business. Realize the possibilities. Deliver on your Moment of Service. IFS is on an incredible journey. Find out where we're going next and how we can help you. The addition of Axios Systems IT Service Management (ITSM) capabilities extends IFS’s leadership in Enterprise Service Management. IFS is on an incredible journey. Find out where we're going next and how we can help you. The addition of Axios Systems IT Service Management (ITSM) capabilities extends IFS’s leadership in Enterprise Service Management. IFS has been recognized as a top-rated vendor and distinguished by our customers as a Gartner Peer Insights Customers’ Choice for Cloud ERP Software through the Gartner Peer Insights platform. IFS’s Cloud ERP solution to help award-winning UK construction systems manufacturer ... For the fifth consecutive time, Gartner has named IFS a Leader in the Magic Quadrant for ..

h4|Moment of Service IFS acquires Axios Systems Moment of Service IFS acquires Axios Systems Customer stories: IFS in the Cloud IFS a Gartner Peer Insights Customers’ Choice for Cloud ERP for Product-Centric Enterprises Power your pursuit
h5|Stewart Milne Timber Systems selects IFS to optimize offsite ... IFS a leader for the fifth consecutive time
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close IFS Cloud × Close
pa|Whether you are implementing or upgrading, need support with your day-to-day operational management, or looking to deepen the business value derived from your investment, IFS can help you navigate your journey. IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered. IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered. Your password with IFS is set to expire on . Once it has expired you will need to by following the instructions below: Your password needs to be at least and must contain a combination of uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and characters (! @,#, etc). * Please note: once you have changed your password, you can not change it again for 24 hours. For further help, please visit our You must be a community member to access this resource, so please log in or create an account if you are unable to view the article

li|Go to ifs.com and locate the ‘Customer Portal’ page under the ‘Resources” tab. In the Customer Portal, click on the ‘Forgot your password?’ icon. Enter your ‘IFS Username’ when prompted and submit. A verification e-mail will then be sent to the email address registered to your account with a link to change the password (check your junk mail folder if you can’t locate the email in your main inbox). The link will be valid for one hour.
st|Tuesday, January 12th reset your password 12 characters long
h4|Access the IFS Portal Need help? Access the IFS Portal Need help? Your password will soon expire
sp|Toggle navigation Why IFS Cloud? By Capability By Category Partner with IFS to derive more business value Login to IFS Portal Get license key Register Non-disclosure agreement Forgot your password? Get license key Register Non-disclosure agreement Forgot your password? Login to IFS Portal × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Copyright© 1995 – 2020 Industrial and Financial Systems, IFS AB (publ), All rights reserved. Any person may however use, copy and distribute any document, provided that the document is only used for informational and non-commercial purposes. IFS and all IFS’ product names are trademarks of IFS. All other company and product names may be trademarks of their respective owners. The information published on this website may be out of date or include omissions, inaccuracies or other errors. IFS may make changes and additions to this website, including the description of any product or program, at any time without prior notice. IFS shall not be liable for any error or omission in, or any failure to update, such content and any decisions based on the content are the sole responsibility of the visitor. The information and graphics (content) published on this website do not constitute any contractual or other binding commitment on IFS or any member of its group, nor shall any such content be construed as an offer or other invitation to purchase or sell goods or services. All information on this website is provided as is without any representation or warranty of any kind, either express or implied including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement. Share this page:

li|Legal
h1|Legal
h2|Legal Notice
h3|Support Terms Privacy and Security IFS Product Terms Agreements
h4|Copyright Trademarks Disclaimer
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Protecting the individual's privacy on the Internet is crucial to the future of Internet-based business. Industrial and Financial Systems, IFS Aktiebolag (Swedish company reg. no 556122-0996) Teknikringen 5, 581 15 Linköping, Sweden (“IFS”) is the data controller for the purposes of this privacy statement. IFS has created this privacy statement to demonstrate our firm commitment to the individual's right to privacy. This privacy statement outlines our practices for handling personal data on this website. The privacy statement covers this website and other sites that reference this privacy statement. Some IFS entities, programs and/or sites may have their own, possibly different, privacy statements. We encourage you to read the privacy statements of each of the IFS websites or program information you visit or review. Our privacy practices reflect current global principles and standards on handling personal data. We abide by the privacy laws in the countries where we do business. Our processing of your personal data is based on of the following legal basis which are described in this section. We process your personal data in order to be able to fulfil our agreement with you as a customer, for example in order for us to provide the service to you. Part of our processing of personal data is based on a so-called legitimate interest/balancing of interests. This applies to our processing of personal data in order to personalize your experience when visiting IFS websites or filling forms or downloading content. IFS interest for this processing is to manage, maintain and improve our business and offering to you. We process your personal data where consent is the lawful basis in order to be able to communicate with you. By using this website and our service, you allow us to collect and use the information as described here. If we decide to make changes to this privacy statement, we will post the changes on this site so that you will always know what information we collect and how we use it. From time to time, as may be required by law, we may also seek your explicit consent to process certain data and information collected on this website or volunteered by you. IFS collects many kinds of information to operate effectively and provide you with the best products, services and experiences we can. Some of this information you provide directly to us. Some of it we obtain by observing how you interact with our products and services. Some of it is available from other sources that we may combine with the data we collect directly. Regardless of the source, we believe it is important to treat that information with care and to help you maintain your privacy. Registration—When you sign up to use our sites or services you may be required to provide information and personal data about yourself, such as your name, title and company. Using our sites and services—We collect information that tells us how you interact with our services, including the browser you are using, your IP address, location, cookies or other unique IDs, the pages you visit and features you use. Data from other sources—We may obtain data and/or enrich data provided by you and/or by the use enrichment services or tools to update and expand our records, identify new customers and create more tailored content to provide services that may be of interest to you. In particular, we collect or purchase personal information from third-party providers business contact information, including mailing addresses, job titles, email addresses, phone numbers, social media profiles, LinkedIn URLs as well as additional information about you, such as demographic data. We use a number of methods and technologies to gather information about how you use our sites and services, including: Web forms, such as when you type information into a registration form or type a search query into a search box. Web logging, which enables us to collect the standard information your browser sends to every website you visit—such as your IP address, browser type and language, and the site you came from—as well as the pages you visit and the links you click while using our sites and services. IFS uses the information we collect to operate, improve, administer and personalize the website and services we offer. We will use such information only as described in this privacy statement and in the way we specify at the time of collection. Regarding IP addresses, generally, IFS will aggregate such data in an anonymous way and will not tie it to a particular individual. When you visit our site, we recognize only your host name. IFS will only gather information related to your visit to the IFS site. We do not track or collect personal data from your visits to companies or entities outside the IFS Group of companies. Information collected through one IFS service may be combined with information collected through other IFS services to give you a more consistent and personalized experience in your interactions with us. We may also supplement or enrich this with information from other companies. For example, we may use services from other companies to help us personalize the form-fill feature when downloading IFS content and/or derive a general geographic area based on your IP address to customize certain services to your geographic area. We may also use the information to communicate with you if we have a lawful basis to do so. We communicate for example by sending e-mails or postal mail where we have a lawful to do so. Most IFS websites use "cookies," which are small text files placed on your hard disk by a web server. We use cookies to remember the settings made by each visitor, such as choice of country, and thereby offer personalized features. This helps us to register the traffic flow on the website and provides us with statistics and information on how many visitors we have on our website, the time the visitors spend on our website, the visitors’ origin and domain and what operative system, such as Windows, and browser they use. We also use cookies to trace downloads you make, to facilitate your subsequent downloads and provide us with information about your downloads. To sum up, using cookies enables us to improve the service and function of our website for your benefit. Cookies contain text that can be read by a web server in the domain that issued the cookie to you. That text often consists of a string of numbers and letters that uniquely identifies your computer, but may contain other information as well. Here is an example of the text stored in a cookie that IFS might place on your hard disk when you visit one of our websites: E3732CA7E319442F97EA48A170C99801. On this website we use cookies that are saved to the hard disk and therefore remain after the browser is closed, so called persistent cookies. We may also use so-called session cookies, which are cookies saved to the web browser that disappear when the browser is closed. Cookies cannot be used to run programs or deliver viruses to your computer. You can accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies. You must, however, allow cookies to be set to use all the functions on this website. Not allowing cookies will affect the possibility to conduct: Downloading gated assets, social sharing, personalization, watch and share videos. Storing your Preferences and Settings. If you enter your city or postal code to get local news or weather information on an IFS site, we may store that city or postal code in a cookie so that you will see the relevant local information when you return to the site. This can save you time by eliminating the need to repeatedly enter the same information every time you visit the site. Targeted Advertising. When we display online advertisements to you, we will place one or more persistent cookies on your device to recognize your device each time we display an ad to you. Because we serve advertisements on our own websites as well as those of our advertising and publisher partners, we are able to compile information over time about the types of pages, content and ads you or others who are using your computer visited or viewed. This information is used for many purposes; for example, it helps us ensure that you do not see the same advertisements over and over again. We also use this information to help select and display targeted advertisements that we believe may be of interest to you. Site Analytics. We may use cookies to count the number of unique visitors to a web page or service or to develop other aggregate statistics about the operations of our sites and services. Such analytics help us operate and improve the performance of these sites and services. The cookies we commonly use are listed in the following chart. If you visit one of our websites, the site may set some or all of the following cookies: For instructions on blocking or delete cookies please . Please be aware that if you choose to block cookies, you may not be able to sign in or use other interactive features of IFS sites and services that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected. Please be aware that if you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated. IFS web pages may contain electronic images known as web beacons—sometimes called single-pixel gifs—that may be used to help deliver cookies on our sites, let us count users who have visited those pages, and deliver co-branded services. We may include web beacons in our promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. We may also work with other companies that advertise on IFS sites to place web beacons on their sites or in their advertisements to let us develop statistics on how often clicking on an advertisement on a IFS site results in a purchase or other action on the advertiser's site. Finally, IFS sites may contain web beacons from third parties to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other website operations. These web beacons may allow the third parties to set or read a cookie on your computer. We prohibit third parties from using web beacons on our sites to collect or access your personal information. Nevertheless, you can opt out from data collection or use by these third-party analytics companies by clicking the links for the following analytics provider: Google Analytics (requires you to install a browser add-on) E-mail addresses and communication preferences If you choose to give us your e-mail address, we will communicate with you via e-mail. You can at any time. You can also stop the delivery of future promotional e-mail from IFS sites and services by following the specific instructions in the e-mail you receive. Depending on the respective service, you may also have the option of proactively making choices about the receipt of promotional e-mail, telephone calls, and postal mail for particular IFS sites or services. Except as described in this privacy statement, we will not disclose your personal data to a third party without your consent. As a global company, IFS operate a number of websites around the world. Any data and information that you volunteer or that is otherwise collected on one of our sites in any country may be sent electronically to a server for one of these sites in another country. We safeguard your privacy interests around the world by ensuring that the IFS sites adhere to our data protection principles described in this statement. Companies in the IFS Group may use the information internationally in connection with processing your inquiries and orders to help improve our products and services and for processing and storage or providing you with information on products and services that may be of interest to you. We may also share such information with business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support, or providing you with information on products and services that may be of interest to you. Such sharing may involve transfer to or access by a third party outside the European Union or the European Economic Area (EU/EEA). IFS will secure that appropriate safeguards are in place which provide adequate levels of protection of your personal data as required by applicable data protection laws. For example, this may include the use of intercompany or external data processing agreements based on EU approved Standard Contractual Clauses or EU-US Privacy Shield or such other mechanisms as have been recognized or approved by the relevant authorities from time to time. We may disclose personal data if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of an individual. We do not sell or rent your personal data to third parties for marketing purposes unless you have granted us permission to do so. While visiting IFS's website, you may be directed to content or functionality that is hosted by a third-party supplier, not on ifsworld.com. Most often, this is done to host special events, such as contests or seminars. When information is collected on behalf of IFS exclusively, the appropriate IFS entity's privacy statement will be referenced on the site and will govern how information is used. For other, non-IFS sites, the site-owner's privacy policy will be referenced. It is IFS's practice to require such suppliers and business partners to handle information in a manner consistent with IFS's privacy statement. IFS is committed to protecting the personal data you share with us. IFS uses a combination of industry-standard security technologies, procedures, and organizational measures to help protect your personal data from unauthorized access, use or disclosure. IFS supports online security using secure server technology because we want your data to be safe. There are state-of-the-art security arrangements and facilities on IFS sites to prevent abuse. This site may contain links to other sites. IFS is not responsible for the privacy practices or the content of other websites outside the IFS Group of companies. IFS will not retain your personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. IFS does not knowingly collect personal data from children under the age of 13. If we learn that we have collected personal data on a child under the age of 13, we will delete that data from our systems upon request. Included in the principles that we follow is your rights in relation to the personal data that we collect and use in accordance with this policy. You have a right to request that IFS change, rectify, complete, erase or restrict the processing of your personal data. For processing of personal data that is based on the legal basis consent or fulfilment of agreement you also have the right to data portability. You have a right to withdraw your consent (if our processing is based on consent) which however does not affect the lawfulness of the processing based on the consent before its withdrawal. We may continue processing your personal data based on other legal grounds, except for consent. You have the right to request access and further information concerning the processing of your information. You have the right to obtain a copy of the personal data that we process relating to you free of charge once (1) every calendar year. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs. To exercise your rights, or if you have any questions regarding our processing of your personal data, please contact us at the following address: or IFS World Operations AB, Teknikringen 5, 581 15 Linköping, Sweden. In your letter/email please state your full name and contact information. If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the . IFS is a business to business (“B2B”) service provider and does not intentionally interact with or collect information about individual consumers outside that context, both in online interactions (such as through our website) and offline interactions. Thus, references to you in this privacy statement only include individuals interacting with us in connection with our B2B functions, such as due diligence of another business, or providing or receiving goods or services to or from another business. Only consumers acting in such a B2B capacity are permitted to use our websites or provide information to us. IFS does not “sell” personal information as defined under the California Consumer Privacy Act. If you have questions regarding this privacy statement or if you wish to exercise your rights of access, rectification, erasure, restriction of processing, data portability, objection to automated decision-making please contact us via: or Privacy, IFS World Operations AB, Teknikringen 5, 581 15 Linköping, Sweden. In your letter/email please state your full name and contact information. You may also reach out to our Data Protection Officer (DPO) at . Share this page: If you choose to give us your e-mail address, we will communicate with you via e-mail. You can change your communication preferences at any time by using the following link: Subscribe to receive updates of proposed new or replacement sub-processors (aka IFS suppliers)

td|IFS_SITE_LANG IFS_SITE_TEXT IFS_Site IFS_Country Stores the country selection as selected by the user and redirects the visitor on any subsequent visits to the domain root (www.ifsworld.com). Stored for one year. utm_campaign utm_content utm_medium utm_source utm_term Stores attribution data about the referring campaign or source which led to your visit. IFS retrieves and then clears this data whenever a form is completed on our website, and stores these values in our Marketing Automation and CRM platforms for up to 2 years. This data is used for attribution modeling and to measure the efficacy of our campaigns. SC_ANALYTICS_SESSION_COOKIE SC_ANALYTICS_GLOBAL_COOKIE ASP.NET_SessionId Stores an anonymized, unique identifier that stitches together page impressions and sessions, providing information about how visitors use our site. We use the information to deliver personalized content to the user based on their historical subject interests. It also allows us to compile reports on page impressions and helps us to improve the site. The cookie is stored for up to 10 years. marketo dtCookie lpv5332 visitor_id5332 (this cookie can appear multiple times and be appended with different numeric values) Stores a unique identifier for your prospect record in Marketo, our Marketing Automation platform. This cookie is set by Marketo via a tracking beacon on our website and stitches together session information on how a visitor uses our website. These cookies are stored for up to 10 years. Marketo Munchkin (_mkto_trk) This cookie is set by Marketo. This allows a website to track visitor behavior on the sites on which the cookie is installed and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness. Tracking is performed anonymously until a user identifies himself by submitting a form. Cookie stored for 2 years. Marketo RTP These cookies are set by Marketo as part of its Web Personalization and ContentAIProducts. They deliver customized content and features based on user choices, past browsing, and inferred information. Cookie is stored for 2 years. mkto_opt_out Marketo, our Marketing Automation platform, uses this cookie to stay in compliance with the “Do Not Track” initiative. Stored for up to 10 years. _ga _gid These cookies are set by Google Analytics, a service we use to facilitate visitor and usage reporting. Stored for up to 2 years. _dc_gtm_UA-1662132-1 This cookie is set by Google Tag Manager, a service we use to inject tracking beacons from third parties and other miscellaneous code that is not served directly by our website servers. The cookie is stored for no more than 24 hours. gsScrollPos (this cookie can appear multiple times and be appended with different numeric values) Tracks how much of the page a visitor has scrolled through, providing us with an indication of how much page content has been read. This anonymous data is injected into Google Analytics as a custom event and is expressed as a percentage. The cookie value is stored indefinitely but wiped clean on each new page impression. bt2 di2 loc ssc sshs uid uvc vc These cookies are set by AddThis, a service we use to facilitate social sharing. The cookies are stored for up to 10 years. _distillery muxData These cookies are set by Wistia, a service we use to deliver videos across our website. The cookie is stored for up to 20 years. siteimproveses These cookies are set by SiteImprove, a web governance service we use to improve the overall quality and availability of our website. The cookie is stored indefinitely. _cfduid Cookies with this name are set by SiteImprove, Pingdom, and Feedrapp, services that we use to deliver site functionality and monitor the performance and availability of our website. The cookie is stored for up to one year. IDE This cookie is set by our advertising partner, DoubleClick, to collect anonymized data on which webpages you have visited. This data is used to deliver retargeting campaigns and other targeted advertising based on your historical interests. Data is stored for 2 years.
th|Cookie name Description
li|Privacy, Cookies & GDPR
h1|Privacy, Cookies & GDPR
h3|IFS.com Privacy Statement Global Privacy Fundamentals Legal Basis Information we Collect Technologies like Cookies and Web Beacons How and why we use your Personal Data Cookies and Similar Technologies Reasons we share your Personal Information Security of your Personal Data Links to Other Sites Data Retention Children's Privacy Your Rights California Consumer Privacy Act (CCPA) How to Contact Us Your communications preferences Subscribe for Sub-Processor Notifications
h4|What we collect How we collect: Our use of cookies Security We may use cookies for: How to control cookies Our use of web beacons
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close × Close
em|Revised and posted as of June 23, 2020.
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Success in today’s business landscape requires flexibility, control and insight to meet rapidly changing market needs. Time is a vital commodity and always in short supply. Without the ability to make real-time strategic and operational decisions, companies miss a huge competitive opportunity. Spanning enterprise resource planning (ERP), enterprise asset management (EAM) and service management, IFS software gives you the transparency, agility, and power to manage enterprise-wide operational excellence. With flexible components and deep functionality, you have the time to adjust strategies, enhance planning, improve functionality, and increase performance. IFS ERP solutions enable you to fully realize the opportunities offered by a fast-paced, digital, service-driven world. IFS helps you deliver more individualized offerings, providing best-in-class functionality including discrete, process and multi-mode manufacturing, as well as complex project and service management, across a wide range of industries. Our EAM solution offers comprehensive functionality to manage your entire asset lifecycle. Whether planning and designing, operating and maintaining, or decommissioning assets, IFS helps you maximize value from cradle-to-grave on a global scale. IFS Service Management offers the most complete, connected service lifecycle management solution in the market - whether you are providing service in the field, in a plant, or at a customer’s home or office. Our offering includes a market-leading field service management (FSM) solution. IFS Applications is a single, agile, application suite that delivers a robust, holistic, and integrated solution combining industry-leading ERP, EAM, service management and supply chain management for the most demanding global businesses. IFS Maintenix is a best-of-breed aviation maintenance management software solution specifically designed to help aviation maintenance organizations maximize the revenue potential of their assets through standard, lean, and predictable maintenance. IFS EOI offers customers a range of tools to deliver insight, understand enterprise performance, and enable better decision-making. IFS EOI provides a full 360-degree, enterprise wide, top down perspective of process execution to accelerate the realization of business strategies. IFS Labs is where we look beyond today’s expectations of enterprise software. Here we explore the potential of emerging and consumer technologies, digital trends and innovative solutions for a wide range of industries. IFS Labs is our door into the future

li|Solutions
h1|Enterprise Solutions for Global Business Operations
h2|Anticipate change. Reduce costs. Increase performance.
h4|Enterprise Resource Planning Enterprise Asset Management Service Management IFS Applications IFS Maintenix Enterprise Operational Intelligence IFS Labs
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Enterprise Resource Planning Enterprise Asset Management Service Management IFS Applications IFS Maintenix Enterprise Operational Intelligence IFS Labs × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS has extensive knowledge of the industries it operates in, being independently recognized as a leading, global supplier of enterprise software both in the cloud and on premise. Our industry experts are committed to ensuring the future success of our customers by providing best-in-class solutions and industry expertise to prepare them for what's next. IFS is a leading software vendor to the A&D sector globally. We provide full-spectrum enterprise, project & program-centric manufacturing software to tier 1, 2 and 3 manufacturers & vendors serving the A&D sector. IFS for Asset intensive industries is a cohesive solution combining project management & resource optimization capabilities with asset management excellence and a full enterprise backbone. Is your organization involved in delivering projects to design, build or refurbish? Does your organization dispose of assets, or is involved in providing maintenance or facilities management services on assets? Or are you involved in both the build and maintain stages of an asset’s life? IFS is a specialist in both Project and Asset Lifecycle management. Become a smart factory with the IFS cloud manufacturing solution. Digitally transform your business with a tailored, award winning, cloud solution built for the future. Real-time visibility and control of activities must be the focus of an enterprise software solution for Service Providers, regardless of whether work is performed on linear assets, at a customer site, in a depot or in an industrial facility

li|Industries
h1|Industry tailored solutions
h2|IFS industry solutions provide flexible yet focused capabilities tailored toward supporting businesses with their challenges.
h3|Industries Overview
h4|Aerospace & Defense Telecommunications, Energy, Utilities & Resources Engineering, Construction & Infrastructure Manufacturing Service Industries
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Aerospace & Defense Telecommunications, Energy, Utilities & Resources Engineering, Construction & Infrastructure Manufacturing Service Industries × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. This privacy policy (the “Privacy Policy”) applies to the data processing carried out by IFS through its IFS Touch Apps and IFS Aurena Bot on-premise and IFS Touch Apps and IFS Aurena Bot in the IFS cloud (including IFS Applications Software as a Service (“Saas”) and IFS Managed Cloud). (collectively, the “Services”). Through this Privacy Policy, we inform you about our processing of your personal data and your rights. Our processing of your personal data may be subject to the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable legislation for the protection of privacy, which grants you certain rights as an individual. Personal data is information that can be used to uniquely identify a specific natural person. By using the Services, you (the end-user) consent to the privacy practices described in this Privacy Policy. When you use the Services, we may collect information, including your user name, password, your device's operating system version and device description and other information you transmit or receive utilizing the Services. Personal data collected is used for IFS´s performance of the relevant Services, e.g. for providing access to the relevant service, for user identification purposes and for establishing and assessing charges relating to the Service. We may also use personal data for internal purposes such as auditing, data analysis, security and research to improve IFS’s products and services. Our processing of personal data is based on point (b) of Article 6(1) of the GDPR (performance of a contract), point (f) of Article 6(1) of the GDPR (legitimate interest) and point (c) of Article 6 (1) of the GDPR (complying with legal obligations). We store personal data a) for as long as it is necessary in order to perform the Service and in order to fulfil the purpose set out above or (b) until you object to our use of the data. Where IFS is legally required to retain personal data, or where IFS retains it for the purpose of legal action and/or reasons of enforcement, the personal data may be retained until end of the relevant period prescribed by or allowed under applicable law, or, as applicable, until the legal action or enforcement in question has been settled and/or effected. IFS will only make available the personal data to you, the IFS customer in question, said IFS customer’s administrators of the Service and IFS´s cloud administrators of the Services as applicable. The personal data will not be shared by IFS with any other third parties, unless this required in order to provide the Service and then subject to the below. IFS has affiliates, and utilises third-party service suppliers, which are domiciled within the European Economic Area (the “EEA”) as well as outside of the EEA. With regard to personal data processed under this Privacy Policy, any transfer to a party outside the EEA will be made under the Standard Contractual Clauses (according to EU Commission Decision 87/2010/EC; “SCCs”) or under such other safeguard as may be adopted and/or approved by the EU Commission (including any future replacement or amendment of the SCCs or such safeguards), in order to ensure that the personal data is protected at a level corresponding to the level applicable within the EEA. It may be necessary, by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence, for IFS to disclose your personal data. We may furthermore disclose data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. The Service or related services may allow use of and/or contain references and/or links to third-party services (including references and/or links to privacy policies pertaining to third parties). IFS is not responsible for any such services or for any non-IFS privacy practices. Please read any such third-party privacy terms carefully. You may obtain further information by contacting us at the address set out under the heading ”Privacy Policy Updates and Questions”, below. IFS takes precautions, including industry-standard technical measures and organizational measures, to safeguard your personal information against misuse and unauthorized access, by for example using encryption when transmitting any personal data. The personal data is stored locally, as applicable, on the relevant device and/or in the IFS cloud. IFS is subject to applicable export laws, trade sanctions, and embargoes of , including but not limited to, the EU and the US. This means that IFS is obliged to take action preventing that IFS deals with parties listed on government-issued sanctioned-party lists. Such actions may include checks of user registration and/or any identity information a user provides, contacts with such users to confirm identity information as well as restricting access to IFS’s Services and systems if there is a match against any applicable sanctioned-party list. You are entitled to request access and further information concerning processing of your personal data, or request that we correct, rectify, complete, erase or restrict the processing of your personal data. You are entitled to obtain a copy of the personal data that we process relating to you free of charge. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs. If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the local data protection authorities under the following link . IFS may update this Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. Industrial and Financial Systems, IFS Aktiebolag (Swedish company reg. no 556122-0996) is the data controller for the purposes of this Privacy Policy. If you have any questions or concerns about the Privacy Policy, please contact IFS Data Protection Officer at Share this page:

li|Privacy Policy - IFS Product and Services
h1|Privacy policy - IFS products and services
h3|PRIVACY POLICY - IFS PRODUCTS AND SERVICES COLLECTION AND PROCESSING OF PERSONAL DATA WHAT PERSONAL DATA WE COLLECT HOW AND WHY WE PROCESS PERSONAL DATA RETENTION OF PERSONAL DATA DISCLOSURE TO THIRD PARTIES PROTECTION AND STORAGE OF PERSONAL DATA EXPORT CONTROL COMPLIANCE YOUR RIGHTS PRIVACY POLICY UPDATES AND QUESTIONS
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. By integrating IFS Applications with our IoT platform we can analyze our data, integrate the data into our ecosystem and visualize what we’re doing with that data by combining it with other sources. We have a completely different dialog with our customers, we can analyze our own field technician services and approach the marketplace in a completely different way. To ... Every transaction that happens in NetOnNet goes through IFS Applications and everyone at NetOnNet uses it. IFS Applications is absolutely vital to NetOnNet’s future. There are a lot of challenges within the industry, but I feel that with IFS we are very well prepared to meet those challenges and for me, personally, I’m very excited to be part of that journey. Learn more about Chief Industries’ experience ... One of the things that’s special about IFS is the personal connection. IFS isn’t just a product to us it’s the people at IFS that make it a great solution. By choosing IFS ... IFS is King in the business and everything evolves around it. As we progress as a business and we start new factories, new ventures, IFS is the system that we implement. Heaven Hill Distilleries, Inc., of Bardstown, Kentucky, is the largest independent, family-owned marketer and producer of distilled ... Stadium is a Swedish sport retailer with more than 100 stores in Sweden, Denmark, and Finland. Its vision is to inspire people to lead a fun, active and ... NEC Public Business provides safe, secure and efficient solutions for domestic and foreign governments, public & financial institutions, and ... The Torresol Energy Co. develops,constructs, operates and maintains large concentrated solar power plants. Kitron is one of the leading companies in Scandinavia specializing in the contract manufacturing of goods with electronics content. The company’s ..
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li|Customers Future-proof solution User friendliness minimizes training requirements Automated messaging speeds up process and reduces errors
sm|CEO, Anticimex CIO, NetOnNet Jay Gnuse Head of Business Systems and Processes, Volac
st|Jussi Ylinen Markus Anderson Information Technology Director, Chief Industries Mark Large About Heaven Hill Distilleries About Stadium About NEC Public Business About Torresol Energy Co. About Kitron Older versions of Internet Explorer may not display items on this page correctly
h1|Our Customer Success Stories
h2|Anticimex uses IFS Business Connector to exploit the potential of IoT NetOnNet improves the retail experience with IFS Applications Chief Industries: IFS Applications delivers greater flexibility for Chief Industries Volac realizes process efficiencies with IFS Applications Customer story Heaven Hill IFS Supports Stadium's Retail Supply Chain CONCENTRATED SOLAR POWER LEADER SUPPORTS ONGOING DEVELOPMENT WITH IFS APPLICATIONS™ Kitron customer story
h3|Benefits Benefits Benefits Benefits Heaven Hill Distilleries Makes Data-Based Decisions with IFS Applications Stadium NEC Public Business Torresol Energy Kitron Explore Our Customer Directory
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close By integrating IFS Applications with its IoT platform Anticimex can analyze its data, integrate the data into its ecosystem and visualize what it’s doing with that data by combining it with other sources. ... Highly robust solution Scalable Efficient route planning tool Integrated with IoT platform NetOnNet is one of Sweden’s leading consumer electronics omni-channel retailers. After merging in 2016 with SIBA, a leading home electronics retailer in the Nordics, the company found itself using a fragmented IT landscape with unconnected legacy applications. Consolidating a fragmented IT landscape Highly consultative, expert support Automating laborious manual processes Providing a single view of the entire business Chief Industries is a global manufacturer headquartered in Grand Island, Nebraska and a longtime customer of IFS. The company has been running IFS Applications for more than 10 years, which has delivered countless benefits. Highly flexible solution easily modified Enables 100 percent paperless systems Provides real time view of business Volac, a global manufacturer and supplier of high-performance nutrition products, was growing rapidly and its legacy systems were not fit for purpose. The company needed to bring each of its different sites and business lines together under one system. Provides a single, real-time view of the company IFS understands industry challenges Encourages a shared responsibility for data × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Your future career starts here! To empower our challenger customers, we need to be challengers ourselves. That’s where you come in. We are looking for people who are never satisfied with the status quo—who always feel driven to improve, explore, and perfect. We rely on the honest feedback of our coworkers to challenge ourselves and our ideas. We know that effective collaboration in a tolerant and supportive environment is what keeps IFS at the leading edge of the market, year after year. We have some of the industry’s most satisfied customers simply because we have the best people serving them. We are challengers and we need you to help us continue our journey. Trust, Collaboration, and Agility are the core values that form the bedrock of how we work with our customers, partners, and colleagues. We are outgrowing the market by a factor of three, we have an inspiring vision and our award-winning work environment is engineered to empower you to achieve your goals and advance your career. We take pride in operating with the passion and speed of a start-up to challenge the status quo and apply the entrepreneur’s mindset on a global scale. Join the winning team today! Our idea is simple: give people a trusting work environment, promote collaboration across continental, regional and departmental divides, and make sure there is enough freedom and flexibility to integrate work and life. Looking at the above-average tenure of our employees, we’d say it has been a winning recipe. But it doesn’t stop at employee satisfaction. IFS is determined to be a force for good outside of the office as well, which is why we help our committed employees give back to their local communities through a number of charitable programs, including the IFS Foundation, which is a trust set up to help break the poverty cycle in Sri Lanka. We are always looking for new talent. Check out the overview below to find your next career move!

li|Careers
h1|Careers
h3|#WeAreChallengers Career opportunities
h4|Join our winning team Working at IFS
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Join our winning team Working at IFS × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Learn about IFS as a company; our history, our philosophy and ideas. What makes us different from other enterprise software companies? It’s all here. Find out who to contact with pressing questions or concerns about IFS, or to arrange for top level executive interviews. We strive to be accessible! Download a copy of the latest customer magazine to find out all the latest IFS news, information and resources available to you. Read IFS Quarterly and Annual Reports for up-to-date and historical information on our performance. Plus a calendar of our coming results releases. IFS governance is based on the Swedish Companies Act and the Swedish Code of Corporate Governance

li|Company
h1|About IFS
h2|IFS is a global enterprise software vendor providing solutions that help companies get better return on investment.
h4|Company Information Careers Challenger Magazine Financial Results Governance
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Company Information Careers Challenger Magazine Financial Results Governance × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Read or subscribe to media releases on new customer announcements, products, financial reports and more. The latest on IFS from around the world! Come meet us in person at these events around the world. From exhibits at conferences to our own IFS World Conference and regional customer events. Want to learn more about what we are thinking at IFS? Follow our thought leaders and experts as they blog about their industry or technology focus. Learn what industry experts are saying about IFS and why they routinely recognize IFS as a leading provider of enterprise software designed and developed in collaboration with our customers

li|News
h1|News and Events
h2|The latest IFS news and events from around the world.
h4|IFS News IFS Events IFS Blog Industry Analyst Recognition
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close News Events IFS Blog Industry Analyst Recognition × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS solutions are proven to deliver outstanding business value. The IFS Academy training and enablement programs are designed to provide you with the knowledge and skills required to fully capitalize on this business value. Our programs are targeted towards functional consultants, developers and technicians. These individuals are typically found in our customers project teams, application management teams or at the interface between application management and users. Find a list of all our courses below. IFS customers, partners and employees: visit the IFS Academy Learning Management System (LMS) for: Participating in ongoing education through IFS Academy can help you: Passing the IFS Practitioner Exam – whether you are a functional consultant, developer or technician – validates that you have an in-depth understanding of core IFS Solution concepts, processes and functions. The Exam, combined with your unique understanding of your own company’s processes and requirements, greatly improves your ability to successfully implement IFS Solutions in your environment. Achieving an IFS Practitioner Certification highlights the value you bring to your company; helps achieve company and personal goals as well as brings you a step further on your career path. The IFS Practitioner Exams consist of 60-67 questions to be completed within 90-105 minutes. Each exam includes two attempts. IFS exams are delivered using an online proctoring solution that allows you to complete your exam anywhere, anytime. Log in to the IFS Academy LMS, purchase your exam and you are ready to go. If you complete an exam successfully IFS will issue a digital badge in recognition of your achievement. This can be shared on social media platforms such as LinkedIn, Facebook and Twitter. A great opportunity for you to showcase your accomplishments with customers, colleagues and friends. Log in to the IFS Academy LMS and explore the Certification pages. Here you can learn more about each exam and download the Exam specifications. These include training recommendations and a detailed overview of the exam topics. Passing the IFS Practitioner Exam – whether you are a functional consultant, developer or technician – validates that you have an in-depth understanding of core IFS Solution concepts, processes and functions. The Exam, combined with your unique understanding of your own company’s processes and requirements, greatly improves your ability to successfully implement IFS Solutions in your environment. Achieving an IFS Practitioner Certification highlights the value you bring to your company; helps achieve company and personal goals as well as brings you a step further on your career path. The IFS Practitioner Exams consist of 60-67 questions to be completed within 90-105 minutes. Each exam includes two attempts. IFS exams are delivered using an online proctoring solution that allows you to complete your exam anywhere, anytime. Log in to the IFS Academy LMS, purchase your exam and you are ready to go. If you complete an exam successfully IFS will issue a digital badge in recognition of your achievement. This can be shared on social media platforms such as LinkedIn, Facebook and Twitter. A great opportunity for you to showcase your accomplishments with customers, colleagues and friends. Log in to the IFS Academy LMS and explore the Certification pages. Here you can learn more about each exam and download the Exam specifications. These include training recommendations and a detailed overview of the exam topics. If you do not find what you need please get in touch with us and we will be happy to point you towards the right course or develop a customized program specifically for your requirements

td|1. IFS Applications 10 Essentials 2. General Ledger 3. Accounts Payable 4. Accounts Receivable 5. Project Finance 6. Fixed Assets 7. Financial Analysis 8. Group Consolidation 9. E-Invoice 1. IFS Applications 10 Essentials 2. Inventory Replenishment 3. SRM & Procurement 4. Sales Order (Customer Orders) 5. Rental Management 6. Shipment Management 1. IFS Applications 10 Essentials 2. Discrete Manufacturing (Shop Order) 3. Costing 4. Shop Floor Reporting 5. Material & Resource Planning 6. Repetitive Manufacturing 7. Batch Process Manufacturing 8. Configure & Make to Order 1. IFS Applications 10 Essentials 2. Project Management 3. Project Reporting 4. Project Budgeting & Forecasting 5. Sub-Contract Management 6. Sales Contract Management 7. Risk Management 8. Planning & Scheduling 1. IFS Applications 10 Essentials 2. Equipment 3. Work Order 4. Preventative Maintenance 1. IFS Applications 10 Essentials 2. PDM Configuration 3. Engineering Change Management 1. IFS Applications 10 Essentials 2. Employee & Organization Management 3. Time and Attendance 4. Employee & Manager Self-Service 5. Expense Management 6. Health and Safety 7. Qualifications & Employee Development 8. Training Management 9. Payroll Administration 10. Recruitment 1. IFS Lobby 2. Custom Objects 3. IFS Data Migration 1. Base Server Development for Application Core 1. Aurena Development 1. Middle Tier Development 2. Setting Up and Configuring Integrations 1. Application Forms Development 1. IFS Report Designer Development 1. Installation of IFS Applications 2. Administration and Configuration of IFS Applications 1. IFS Middleware Server Administration and Configurations 2. Integration and Print Configuration for IFS Applications 1. IFS FSM Essentials 2. IFS FSM Specialist 1. IFS PSO Essentials 2. IFS PSO Specialist
li|IFS Academy additional details and class schedules a complete catalogue of all available training courses direct access to numerous self-paced e-learnings in all product areas Realize more value from IFS by starting to use features, functions and capabilities you already have access to Quick return on investment by compressing what would have been a gradual progression towards mastery to mere hours On-board new employees quickly and efficiently Establish yourself as an expert on your company’s software environment Engineering Financials Human Capital Management Maintenance Manufacturing Projects Supply Chain Technical Consultant Application Forms Integration Technician Field Service Management Planning and Scheduling Optimization Engineering Financials Human Capital Management Maintenance Manufacturing Projects Supply Chain Technical Consultant Application Forms Integration Technician Field Service Management Planning and Scheduling Optimization
st|APPLICATIONS 10 IFS Practitioner Consultant IFS Practitioner Developer IFS Practitioner Technician SERVICE MANAGEMENT IFS Practitioner Consultant APPLICATIONS 10 IFS Practitioner Consultant IFS Practitioner Developer IFS Practitioner Technician SERVICE MANAGEMENT IFS Practitioner Consultant
h1|IFS Academy
h2|The official educational resource on IFS solution functionality, architecture and implementation. Developer Essentials Aurena Development Integration Development Application Forms Development Other Training Technician Essentials Middleware Administration
h3|IFS Applications Financials Consultant IFS Applications Supply Chain Consultant IFS Applications Manufacturing Consultant IFS Applications Projects Consultant IFS Applications Maintenance Consultant IFS Applications Engineering Consultant IFS Applications Human Capital Management Consultant Technical Consultant IFS Applications Developer IFS Applications Technician IFS Field Service Management Consultant IFS Planning and Scheduling Optimization Consultant The IFS Practitioner Exams Complete your exam anywhere, anytime Digital badges Learn more The IFS Practitioner Exams Complete your exam anywhere, anytime Digital badges Learn more
h4|IFS Academy LMS Why enroll with IFS Academy? Enterprise Resource Planning Service Management IFS Practitioner Certification Can't find the right course?
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS provides a range of resources, services and support that enable our customers and partners, helping them derive business value from their investment in IFS, and helping them to become the best at what they do. The IFS ecosystem is an important factor in our mission of making our customers successful. Through our partners we ensure the high IFS quality standard, fitted exactly to the requirements of your organization. Local, regional and worldwide, there is an IFS partner equipped to deliver on your wishes. IFS solutions are proven to deliver outstanding business value. The IFS Academy training and enablement programs are designed to provide you with the knowledge and skills required to fully capitalize on this business value. IFS provides a portfolio of services to deliver professional engagements to maximize the value our Customers receive from IFS solutions. From implementations and upgrades, to support and ongoing value realization, IFS and certified partners provide a range of services to give our customers choice and control over their experience

li|Resources
h1|Resources
h2|Enabling our customers and partners
h4|The IFS Partner Network IFS Academy Global Support & Consulting Services
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Partners IFS Academy Global Support & Consulting Services × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Every good business was started with the intention to do something different. But every great business was started with the intention to do something amazing for their customer. It’s a small nuance, but one that has a big impact. And whilst there are thousands of things that go into making a business successful…it’s the Moment of Service that matters. All the decisions, blood sweat and tears that go into getting the right materials, employing the right production process, architecting how to take orders and the speed at which you can deliver and care for your customers… get judged by your customer at that moment when it counts: the moment of service. Our mission is to help our customers achieve their Moment of Service, the moment when it all comes together. Share this page: People often ask why our customers prefer to do business with us. One reason is our leading enterprise software designed and developed in collaboration with our customers to make them more agile. Supporting more than 1 million users worldwide, our enterprise software solutions are known for their agility. Our impressive array of industry knowledge is a direct result of our curiosity and dedication to becoming experts in our target industries

li|About IFS
h1|About IFS
h3|About IFS Realize your Moment of Service
h4|IFS Moment of Service
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close In this IFS Cloud special edition of MindFuel Magazine, we take a deep dive in to the who, what and why of IFS Cloud and we delve into what this product could mean for your organization. × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS Cloud is built on a single technology platform that brings innovation and delightful experiences to life in your business. Our platform combines an intuitive user experience that lets you connect and extend using 100% open APIs, with the benefits of machine learning and optimization, reporting, analytics, and process automation throughout IFS Cloud. It’s supported by an application lifecycle experience with a range of tools that help you get the most business value from each specific stage of your implementation. And all this comes with the security and reliability you need to trust IFS Cloud to run your business. Delightful user experiences help your people get more done. Work from any location and device with our browser-based UI, offline-capable apps, office add-ins, chat bots and augmented reality capabilities. Make the solution yours. Configure it with visual designers for user experience and process automation. Use APIs to extend on the outside, or extend in layers with developer tooling. Automate and optimize performance of your business with built-in Machine Learning (ML) and evolutionary computing AI capabilities, leveraged across pre-built and bespoke industry use cases. Awareness and decision-making support for individual tasks, departments, processes, and enterprise strategy. Connect innovations, technology, automation, user channels, and other systems with 100% open APIs, events, and smart partnerships. Run IFS Cloud with confidence in our cloud service, or in a location of your choosing, thanks to a containerized architecture and a choice of deployment models. Fast access to value and full control over your solution, tailoring, and evergreen update cadence. By using a people-centric design, we tap into the experience and knowledge your teams already have of using consumer software, apps, and services. It means that people who know the business don’t need to spend time learning the application. IFS Aurena is the main user experience for IFS Cloud. Using progressive and responsive web technologies, our intuitive, browser-based interface runs comfortably on any device: from mobile and tablet to multi-screen desktop. Pages adapt automatically to the screen size and type of device used. The browser-based experience is complemented with offline-capable apps built on IFS Aurena Native—our cross platform mobile capability that delivers apps across Android, iOS and Windows devices. IFS Aurena Native apps and IFS Aurena itself can be configured to reflect your brand, colors, and logos. Both IFS Aurena and IFS Aurena Native apps feature built-in augmented reality capabilities that provide remote assistance, for example to field workers. The capabilities augment live video chat, letting you point-and-show, draw and more on the live feed. Through messaging channels like Microsoft Teams and IFS Aurena itself, IFS Aurena Bot lets you complete specific tasks in a conversational way—using natural language, text or voice. Sometimes the best experience is the one provided from within another application, while still accessing data and functionality in IFS Cloud. Our platform offers add-in experiences, like the IFS CRM add-in for Microsoft Outlook and IFS Business Reporter add-in for Microsoft Excel. Regardless of how you access IFS Cloud, authentication and single-sign-on is performed using OpenID Connect and your choice of identity provider, including Azure AD, Okta, PingIdentity and more. Access to APIs, from clients that can’t present a sign-in UI, can be achieved using oAuth2. As well as broad and deep out-of-the-box capabilities, our solutions offer extensive scope for tailoring. For example, IFS Cloud lets you tailor the user interface and process automation so you can optimize it for your business and ways of working. We recognize the most accessible way to tailor is through configuration, and we support this with intuitive ‘designers’ rather than developer-focused environments that require highly specialist skills. Along with these, the IFS Cloud platform is built from the ground up to help you connect to other external software, data and platforms, or perform more traditional customization using our developer tools. Presenting the right information and options to users is one of the most powerful ways to make work more effective, efficient, and fun. With our Lobby Designer, you can configure exactly what information is shown at-a-glance to users. The Page Designer lets you add, move, hide and rearrange UI elements on pages to fit exactly how you work. Reduce manual work and automate business processes with the built-in Workflow Designer. With simple drag-and-drop configuration, you can pick up on any business event and automate additional tasks—calling on our APIs, user input, machine learning and external systems. Extend IFS Cloud’s data model through configuration: add new attributes, new relationships, and even entirely new entities. Place added attributes as fields on pages, in report layouts, and expose them through our APIs. Access IFS Cloud from within other applications, like Office365. Build new experiences using low-code tools, such as PowerApps and OutSystems. Develop a custom front end. Configure “punch-out” links and commands in the user interface, and much more. All these scenarios are not just possible, but easy and straightforward, thanks to our standards-based RESTful APIs and our API Explorer. In addition to our extensive configuration capabilities, which will handle most of your tailoring needs, you can make code level extensions in IFS Developer Studio. Such additions and extensions are kept in a separate code layer to minimize the impact of carrying them forward across future updates to IFS Cloud. Integrating new technologies so they bring value to real-world business and processes is a challenge, which is why we are providing advanced AI, automation, and optimization capabilities as services within our platform. That way, we can leverage them across the IFS Cloud solution in a way that becomes practical and affordable for our customers. Optimization involves complex situations with many variables and constraints. For example, the challenge in field service is to determine who should go where and do what when. With just 100 jobs done by 20 people, there are 10179 possible plans and continuously changing circumstances as the day progresses, so optimization needs to involve more than just brute force searching. Our world-leading scheduling optimization engine solves such dynamically-changing problems using a combination of local search, clustering, what-if simulation, and simulated annealing. The hierarchy of algorithms includes evolutionary computing techniques such as genetic algorithms. In addition, our scheduling engine uses AI to automate the process of algorithm selection, tuning and exploring the algorithm parameters to choose the best combination of algorithms for a given problem. Since machine learning (ML) allows systems to learn and adjust their actions without human assistance, it’s an important capability to serve defined business processes as well as intelligent process automation. Our machine learning service provides a complete ML pipeline that automates data preparation, training and deployment, removing the work typically done by a data scientist. The result is that the value of machine learning can be realized by business users as well as embodied in out-of-the-box automation bundles such as sales opportunity qualification. The ML service supports both pre-trained (e.g. by us, using available industry data) as well as bespoke models (e.g. opportunity qualification) where the machine learning model is trained, tuned and validated on your own data in order to capture the complexities and nuances of decisions unique to your business. Automating business processes reduces manual work and often leads to increased quality through consistent and timely execution of these processes. Our platform enables BPA through the use of events to initiate automation and with our Workflow Designer to configure the automation flow. Automation can be initiated from pre-defined events, the event of any status or change to any object, or from action events when users do something—regardless of whether that results in a data change. Analytics to provide awareness and decision-making support needs to be available when and where people work. For many it’s about having that at-a-glance awareness in the context of their daily tasks. For others it’s about line of business reporting or slicing and dicing years’ worth of data to explore insights. And for all: it’s about having easy access to information and smart ways to visualize, analyze, report and present it. Lobbies can be tailored to individual needs, providing you with an at-a-glance view of the information and actions that matter most to your role. As an add-in to Microsoft Excel, IFS Business Reporter is the perfect tool for business reporting and, thanks to write-back support, it’s ideal for business planning. Design reports using all your favorite Excel features, run them against live data, write back changes (to a budget forecast, for example), knowing your data will always be kept safe and under control in IFS Cloud. Benefit from our ready-to use in-memory analysis models, each containing the measures and dimensions you need to analyze decades of data. Tailor existing models or create entirely new ones. And since our analysis models are implemented as tabular models, you can use virtually any reporting or analytics front end you want. Tap into PowerBI’s full power and vibrant eco-system to design reports against our Analysis Models, or directly against live data. Embed PowerBI reports directly in the IFS Aurena user experience, with the ability to drill through from report elements to pages in IFS Cloud for further details and analysis. Design and print operational reports such as order confirmations, invoices, and labels. Our operational printing tools and engine support pixel perfect layouts, barcodes, PDF creation, and detailed control of printer settings. IFS Cloud comes with innovation embedded for real-life industry scenarios. But we understand that as a customer you might want to add and connect your own innovations as well. Which is why it’s built for openness too, so you can take things further—connecting your own innovations, applications and processes to the data and functionality within IFS Cloud. By providing the openness and APIs you need, IFS Cloud lets you innovate more easily and achieve digital transformation faster. In an increasingly connected and automated world, complete API coverage is vital. Whether it’s integrating data and processes between different applications, extending your application on the outside, or automating activities, APIs are key. IFS Cloud includes a complete set of open APIs, covering all data and every process. The platform exposes these as OData RESTful APIs, complete with OpenAPI (formerly Swagger) specifications. In addition, our platform provides useful tools such as the built-in API Explorer that lets developers search for APIs, review API documentation, and configure API access. To create integration and automation—whether within an application or across applications—the business event initiating the process flow must be captured. IFS Cloud comes with a range of useful pre-defined business events, and you can configure your own events—to use for performing simple actions (e.g. send an e-mail) or initiating integration and automation flows. You can configure events to fire on any entity creation, data change, state change, or from actions performed by users that don’t result in a data change. Our platform has built-in capabilities for direct API access and process automation, along with message queueing and routing through IFS Connect. But you can also orchestrate more complex integration scenarios through external integration platforms. Our partnership with—and pre-built connectors for—Boomi iPaaS is a strong example of this. And thanks to the full coverage of open APIs, IFS Cloud works comfortably with most integration platforms. Choose whether to run IFS Cloud in our cloud service, or operate the application software in a different way, including on-premise. You can select from three different deployment models, and thanks to our containerized architecture, receive the same IFS Cloud software for each one. What’s more, our platform lets you move from one model to another, should business requirements or legislation change. We provide IFS Cloud as a service to you from our cloud—connect to the service, and we take care of the rest. We supply a pre-packaged “virtual appliance” with IFS Cloud software, which you operate together with the main database, on supported platform software, with choice of data residency. We provide the various software artifacts (e.g. containers, database scripts) that make up IFS Cloud to you, so you can install and operate it yourself, with choice of data residency. As part of our overall customer experience, IFS Lifecycle Experience provides the elements you need to manage your IFS Cloud solution through its entire application lifecycle—from initial development, through years of usage and updates, to new releases. You are in control, inviting IFS or IFS partners to perform work on your solution. Your self-service entry to manage your solution. The lifecycle experience portal lets you create your build place, apply service updates and releases, and much more. Contains everything you need to build your solution. The build place lets you access IFS Cloud releases and service updates and contains the solution repository, which stores any tailoring or extension development. The build place also provides DEV and QA environments along with automated build pipelines that perform continuous integration and delivery. Provides you with development tools, documentation, and automated tool updates. By using a people-centric design, we tap into the experience and knowledge your teams already have of using consumer software, apps, and services. It means that people who know the business don’t need to spend time learning the application. IFS Aurena is the main user experience for IFS Cloud. Using progressive and responsive web technologies, our intuitive, browser-based interface runs comfortably on any device: from mobile and tablet to multi-screen desktop. Pages adapt automatically to the screen size and type of device used. The browser-based experience is complemented with offline-capable apps built on IFS Aurena Native—our cross platform mobile capability that delivers apps across Android, iOS and Windows devices. IFS Aurena Native apps and IFS Aurena itself can be configured to reflect your brand, colors, and logos. Both IFS Aurena and IFS Aurena Native apps feature built-in augmented reality capabilities that provide remote assistance, for example to field workers. The capabilities augment live video chat, letting you point-and-show, draw and more on the live feed. Through messaging channels like Microsoft Teams and IFS Aurena itself, IFS Aurena Bot lets you complete specific tasks in a conversational way—using natural language, text or voice. Sometimes the best experience is the one provided from within another application, while still accessing data and functionality in IFS Cloud. Our platform offers add-in experiences, like the IFS CRM add-in for Microsoft Outlook and IFS Business Reporter add-in for Microsoft Excel. Regardless of how you access IFS Cloud, authentication and single-sign-on is performed using OpenID Connect and your choice of identity provider, including Azure AD, Okta, PingIdentity and more. Access to APIs, from clients that can’t present a sign-in UI, can be achieved using oAuth2. As well as broad and deep out-of-the-box capabilities, our solutions offer extensive scope for tailoring. For example, IFS Cloud lets you tailor the user interface and process automation so you can optimize it for your business and ways of working. We recognize the most accessible way to tailor is through configuration, and we support this with intuitive ‘designers’ rather than developer-focused environments that require highly specialist skills. Along with these, the IFS Cloud platform is built from the ground up to help you connect to other external software, data and platforms, or perform more traditional customization using our developer tools. Presenting the right information and options to users is one of the most powerful ways to make work more effective, efficient, and fun. With our Lobby Designer, you can configure exactly what information is shown at-a-glance to users. The Page Designer lets you add, move, hide and rearrange UI elements on pages to fit exactly how you work. Reduce manual work and automate business processes with the built-in Workflow Designer. With simple drag-and-drop configuration, you can pick up on any business event and automate additional tasks—calling on our APIs, user input, machine learning and external systems. Extend IFS Cloud’s data model through configuration: add new attributes, new relationships, and even entirely new entities. Place added attributes as fields on pages, in report layouts, and expose them through our APIs. Access IFS Cloud from within other applications, like Office365. Build new experiences using low-code tools, such as PowerApps and OutSystems. Develop a custom front end. Configure “punch-out” links and commands in the user interface, and much more. All these scenarios are not just possible, but easy and straightforward, thanks to our standards-based RESTful APIs and our API Explorer. In addition to our extensive configuration capabilities, which will handle most of your tailoring needs, you can make code level extensions in IFS Developer Studio. Such additions and extensions are kept in a separate code layer to minimize the impact of carrying them forward across future updates to IFS Cloud. Integrating new technologies so they bring value to real-world business and processes is a challenge, which is why we are providing advanced AI, automation, and optimization capabilities as services within our platform. That way, we can leverage them across the IFS Cloud solution in a way that becomes practical and affordable for our customers. Optimization involves complex situations with many variables and constraints. For example, the challenge in field service is to determine who should go where and do what when. With just 100 jobs done by 20 people, there are 10179 possible plans and continuously changing circumstances as the day progresses, so optimization needs to involve more than just brute force searching. Our world-leading scheduling optimization engine solves such dynamically-changing problems using a combination of local search, clustering, what-if simulation, and simulated annealing. The hierarchy of algorithms includes evolutionary computing techniques such as genetic algorithms. In addition, our scheduling engine uses AI to automate the process of algorithm selection, tuning and exploring the algorithm parameters to choose the best combination of algorithms for a given problem. Since machine learning (ML) allows systems to learn and adjust their actions without human assistance, it’s an important capability to serve defined business processes as well as intelligent process automation. Our machine learning service provides a complete ML pipeline that automates data preparation, training and deployment, removing the work typically done by a data scientist. The result is that the value of machine learning can be realized by business users as well as embodied in out-of-the-box automation bundles such as sales opportunity qualification. The ML service supports both pre-trained (e.g. by us, using available industry data) as well as bespoke models (e.g. opportunity qualification) where the machine learning model is trained, tuned and validated on your own data in order to capture the complexities and nuances of decisions unique to your business. Automating business processes reduces manual work and often leads to increased quality through consistent and timely execution of these processes. Our platform enables BPA through the use of events to initiate automation and with our Workflow Designer to configure the automation flow. Automation can be initiated from pre-defined events, the event of any status or change to any object, or from action events when users do something—regardless of whether that results in a data change. Analytics to provide awareness and decision-making support needs to be available when and where people work. For many it’s about having that at-a-glance awareness in the context of their daily tasks. For others it’s about line of business reporting or slicing and dicing years’ worth of data to explore insights. And for all: it’s about having easy access to information and smart ways to visualize, analyze, report and present it. Lobbies can be tailored to individual needs, providing you with an at-a-glance view of the information and actions that matter most to your role. As an add-in to Microsoft Excel, IFS Business Reporter is the perfect tool for business reporting and, thanks to write-back support, it’s ideal for business planning. Design reports using all your favorite Excel features, run them against live data, write back changes (to a budget forecast, for example), knowing your data will always be kept safe and under control in IFS Cloud. Benefit from our ready-to use in-memory analysis models, each containing the measures and dimensions you need to analyze decades of data. Tailor existing models or create entirely new ones. And since our analysis models are implemented as tabular models, you can use virtually any reporting or analytics front end you want. Tap into PowerBI’s full power and vibrant eco-system to design reports against our Analysis Models, or directly against live data. Embed PowerBI reports directly in the IFS Aurena user experience, with the ability to drill through from report elements to pages in IFS Cloud for further details and analysis. Design and print operational reports such as order confirmations, invoices, and labels. Our operational printing tools and engine support pixel perfect layouts, barcodes, PDF creation, and detailed control of printer settings. IFS Cloud comes with innovation embedded for real-life industry scenarios. But we understand that as a customer you might want to add and connect your own innovations as well. Which is why it’s built for openness too, so you can take things further—connecting your own innovations, applications and processes to the data and functionality within IFS Cloud. By providing the openness and APIs you need, IFS Cloud lets you innovate more easily and achieve digital transformation faster. In an increasingly connected and automated world, complete API coverage is vital. Whether it’s integrating data and processes between different applications, extending your application on the outside, or automating activities, APIs are key. IFS Cloud includes a complete set of open APIs, covering all data and every process. The platform exposes these as OData RESTful APIs, complete with OpenAPI (formerly Swagger) specifications. In addition, our platform provides useful tools such as the built-in API Explorer that lets developers search for APIs, review API documentation, and configure API access. To create integration and automation—whether within an application or across applications—the business event initiating the process flow must be captured. IFS Cloud comes with a range of useful pre-defined business events, and you can configure your own events—to use for performing simple actions (e.g. send an e-mail) or initiating integration and automation flows. You can configure events to fire on any entity creation, data change, state change, or from actions performed by users that don’t result in a data change. Our platform has built-in capabilities for direct API access and process automation, along with message queueing and routing through IFS Connect. But you can also orchestrate more complex integration scenarios through external integration platforms. Our partnership with—and pre-built connectors for—Boomi iPaaS is a strong example of this. And thanks to the full coverage of open APIs, IFS Cloud works comfortably with most integration platforms. Choose whether to run IFS Cloud in our cloud service, or operate the application software in a different way, including on-premise. You can select from three different deployment models, and thanks to our containerized architecture, receive the same IFS Cloud software for each one. What’s more, our platform lets you move from one model to another, should business requirements or legislation change. We provide IFS Cloud as a service to you from our cloud—connect to the service, and we take care of the rest. We supply a pre-packaged “virtual appliance” with IFS Cloud software, which you operate together with the main database, on supported platform software, with choice of data residency. We provide the various software artifacts (e.g. containers, database scripts) that make up IFS Cloud to you, so you can install and operate it yourself, with choice of data residency. As part of our overall customer experience, IFS Lifecycle Experience provides the elements you need to manage your IFS Cloud solution through its entire application lifecycle—from initial development, through years of usage and updates, to new releases. You are in control, inviting IFS or IFS partners to perform work on your solution. Your self-service entry to manage your solution. The lifecycle experience portal lets you create your build place, apply service updates and releases, and much more. Contains everything you need to build your solution. The build place lets you access IFS Cloud releases and service updates and contains the solution repository, which stores any tailoring or extension development. The build place also provides DEV and QA environments along with automated build pipelines that perform continuous integration and delivery. Provides you with development tools, documentation, and automated tool updates. From underlying intelligence that automates the prioritization and acceptance of sales leads, to automated functionality and augmented reality capabilities that maximize first time fix rates in the field, IFS Cloud is here to help you make optimal decisions for your business. The IFS Statement of Direction describes our solution and technology strategy and planned investments for the coming three-year period. Download this document to find out more about our plans for:

li|Platform Solution strategy and investment Services for intelligent and autonomous business Superior experiences
h1|IFS Cloud Platform Architecture
h2|Embedded innovation. Delightful experiences.
h3|User Experiences Tailor and Extend Automation and Optimization Analytics and Reporting Connect and Integrate Cloud and On-premise Lifecycle Experience User Experiences Browser-based for employees and B2B Apps on Android, iOS and Windows Augmented reality Chat bot Office add-ins Modern user authentication Tailor and Extend Lobby and Page Designers Workflow Designer Extensible data model APIs to extend on the outside Extend in layers with IFS Developer Studio Automation and Optimization Scheduling optimization Machine Learning (ML) service Business Process Automation (BPA) Analytics and Reporting Lobbies – at a glance IFS Business Reporter In-memory analysis models PowerBI Operational reporting Connect and Integrate 100% open RESTFul APIs Events and process automation Boomi partnership Cloud and On-premise Cloud Remote Self-managed Lifecycle Experience Lifecycle experience portal Build place and automation Developer portal
h4|Browser-based for employees and B2B Apps on Android, iOS and Windows Augmented reality Chat bot Office add-ins Modern user authentication Lobby and Page Designers Workflow Designer Extensible data model APIs to extend on the outside Extend in layers with IFS Developer Studio Scheduling optimization Machine Learning (ML) service Business Process Automation (BPA) Lobbies – at a glance IFS Business Reporter In-memory analysis models PowerBI Operational reporting 100% open RESTFul APIs Events and process automation Boomi partnership Cloud Remote Self-managed Lifecycle experience portal Build place and automation Developer portal Intelligence to power decisions IFS Statement of Direction
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close User Experiences Tailor and Extend Automation and Optimization Analytics and Reporting Connect and Integrate Cloud and On-premise Lifecycle Experience x x x x x x x × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Now more than ever, companies need to be able to adapt quickly to market change and mitigate risks caused by disruption. That calls for enterprise software that brings you the agility your business demands. IFS Cloud is that solution. Simple to use and tailor, easy to extend and connect to your wider IT landscape, IFS Cloud gives you what you need to do better business and take advantage of change within your organization, your industry and your markets. Experience class-leading solutions across Field Service Management, Enterprise Resource Planning and Enterprise Asset Management—all from a single product and platform. IFS Cloud pulls your core business activities together into something greater: moments of service that delight your customers. IFS Cloud gives you the functionality to compete and win in business today with the foundations to adapt to change in the future fast. You start with the capabilities that fit your needs today and deploy more functionality as and when your business and teams need it. The technology we build into our solutions evolves continuously to meet highly dynamic and changing business demands. From our beautifully customizable user experience and open API integration to the focused deployment of the highest impact AI technologies, our common platform lets you embrace change

li|IFS Cloud
h1|IFS Cloud
h2|Industry. Innovation. Choice.
h4|This is IFS Cloud IFS Cloud functionality A platform for innovation and delightful experiences
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close This is IFS Cloud IFS Cloud functionality IFS Cloud Platform × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Service software has become more important than ever with the trend of growing customer expectations and increased competition, which has led to a shift among service organizations. Forward-thinking companies now strive for excellence through optimization, and firms are laying the groundwork for tomorrow’s challenges by focusing on utilities like cross-organization integration, outcomes-based contracts, and zero-touch service in order to maintain a competitive edge. This speaks to a growing imperative among all service firms to build a digital-first organization, focus on process improvements, workforce excellence, and passing those time and value savings onto their customers. IFS give you the tools that you need to supercharge those initiatives with our service industry solutions. With IFS, you have a service partner that offers unparalleled breadth and depth, allowing you to accelerate your output and dynamically enhance your business, while making no compromises to the way that you go to market. IFS stands alone in the service industry in its ability to provide the whole picture of your service business, from the asset, through the execution. With IFS, you get a partner with the in-depth knowledge of the service industry software needed for you to challenge the boundaries of service excellence. There are a lot of exciting technology advancements changing the service landscape for capital and industrial equipment. On one hand, large serviceable assets are continuing to increase in complexity, which makes repair and maintenance a sometimes-daunting task. On the other hand, new technologies and advancements, when wielded properly, can turn that complexity into an asset for an organization, allowing opportunities for remote resolution, predictive service, and significantly less downtime. Come see how IFS has built a solution to support you in those goals. Between a diverse and inconsistent set of serviceable assets, and an ever-growing level of complexity, maximizing service efficiency and managing downtime for high-tech and office equipment managers is more important than ever. Partner this with an increasing web of security concerns, regulatory issues, and corporate policies, and resolution is almost never as easy as it should be. To tackle these challenges, you need to find a service partner who can support the unique complexity of your service practice. IFS is ready to support your end-to-end service needs. For professional service providers, the needs of service excellence extend far beyond the technician and the customer. While some service management solutions can help optimize some service operations and not others, IFS is independently recognized for not just the depth, but also the breadth of its service solution. With FSM, you can feel confident that you will never need to compromise on integrating your processes, thus increasing uptime, saving operationally, and getting access the holistic data that can help your business move to the next level. Leading property and commercial services businesses understand that when issues arise, they need to be ready to address them expediently, and effectively. These solutions come from a dense network of in-house, contracted, and contingent labor sources, all of which need to be centrally managed. Whether it be a residential, retail, or industrial space, organizations need a service management platform with a scope of solutions that are tailored to their specific business. IFS takes that complexity and makes it an asset. Come see how. Retail is changing. With more choices than ever, customers are demanding standout experience from their shopping experiences, both when they purchase a product, and for the long-term. Forward-thinking retail enterprises understand that getting after-sales service right offers them an engine for new product offerings, and a way to engage with customers well beyond the sale. With IFS, Retail Professionals have a partner that can help them challenge the boundaries of traditional retail, and set them up for long-term success. New standards like 5G mean the telecoms industry needs connected business software that manages many varied challenges to remain efficient. The dispersed asset management of this smart, connected environment becomes more complex. Managing complex network assets, ensuring that asset performance management is optimal, that maintenance meets all the budget and cost objectives of an organization and in the 'last mile' the optimization of service delivery and customer satisfaction is enhanced is a common goal of the IFS solution. Trucking, logistics, and transportation companies have more tools that even to track, organize, and manage their fleet operations. With that comes increased customer expectations around the speed, accuracy, and transparency of operations and product delivery. With IFS, organizations have a partner that will help them seamlessly combine insights and analytics from the many systems at their disposal, and additionally offer them the tools to perform fleet management, parts management, and reverse logistics better than ever before

li|Service Industries
h1|Service Industry Software
h2|IFS places heavy emphasis on our software solutions for the service industry, creating a valuable tool for your everyday needs.
h3|Make Service the Centerpiece of Business Growth with IFS
h4|Capital & Industrial Equipment High-Tech & Office Equipment IT Infrastructure & Professional Services Property & Commercial Services Retail Telecommunications Transmission & Distribution Transportation & Logistics
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS together with its partners are committed to providing choice, innovative technology, expertise and unsurpassed support, so customers across all industries and countries can overcome challenges and drive success. The IFS Partner Program creates a path to success for partners with recognized training, certification and opportunities for growth. With a broad range of solutions, and 5-star CRN® ratings, IFS is THE choice for organizations looking to remain competitive and irreplaceable in today's IT landscape. Learn why you should work with IFS partners and search our global directory to find qualified partners who are experts in your industry and IFS solutions. Learn more about our award-winning partner program and how IFS can ignite your business growth. Members of the IFS Partner Program may register for, or login to, access the IFS Partner Portal and additional services only available to IFS partners. Our partnerships with technology vendors who offer best of breed solutions that fit with our technology and our customers’ needs enables faster time to value and innovation to their business

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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Whatever your question, the easiest way to get in touch with IFS is to complete our contact form below. We'd love to hear from you and your message will be directed to the correct team member. Tell us a little about yourself, and we'll be in touch. Share this page: Teknikringen 5 Box 1545 Linköping SE-581 15 Sweden

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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. One of the ways we drive innovation and new technology incubation is through IFS Labs. Here we apply the latest thinking around consumer technologies, digital trends and innovative solutions across a range of industries to our products and software solutions. The mission for IFS Labs is to create customer value and inspiration by formulating, incubating and evangelizing new use cases and solutions with the objective to accelerate product innovation. It’s all about delivering innovation at the right time, in the right wat, considering applicability for our target industries and customers. To IFS, the capability to think freely, build on inspiration from wider trends and innovations, and work in a more exploratory way without fixed requirements or deadlines is a vital part of the innovation process. For our customers, it is part of ensuring we provide great enterprise software solutions today and into the future. IFS Labs operates under a license to fail. Not all innovative solutions will make it into the product. Some may not even make it through the first months. But as Edward Land once said: “An essential aspect of creativity is not being afraid to fail.” The mission of IFS Labs is to drive innovation and new technology incubation. Some examples of the success of IFS Labs can be found here: Digital Twins are virtual representations of physical assets. Most people use the Digital Twin in the context of IoT, but a Digital Twin is much more. To achieve the end-state of Digital Twin, many different features and use cases are needed. IFS Labs is collaborating with the rest of the RnD organization in order to bring the right features and use cases into the product, in the right order, at the right time. What’s the business application of wearable technology? Very simple - you can interact with your IFS business software whenever and wherever you are. There is no need to use your laptop, tablet or even your phone. Combine it with augmented reality and you can have the information anywhere, anytime, interacting with the real world. IFS Labs is continuously monitoring new developments in the wearable market. Most actively we’re working on solutions for smart glasses or other head mounted devices that will let users superimpose business data retrieved from IFS products in the real world using augmented reality. Imagine field service technicians using smart glasses to view pertinent onsite assignment data as a virtual overlay. Collaborating with leading tech providers like Microsoft and Zebra, IFS Labs is exploring how to maximize the business application of augmented and mixed reality. Recently IFS has announced the IFS Aurena Bot, a simple yet effective chat bot that lets you interact with IFS Applications to perform simple but effective dialogues such as “Call in sick” or “Update a CRM activity.” But what’s next? Why do people perceive chat bots, or other forms of conversational user interfacing as “intelligent”? At the same time something like general intelligence doesn’t exist yet. At IFS Labs we believe that by providing the bot with enough capability, including machine learning algorithms, data and context, a chat bot can be perceived as intelligent and provide the user with an increased user experience and value. Therefore, IFS Labs continues to investigate what’s next for conversational user experience. Much has been written about artificial intelligence (AI). It is and has been part of regular software development within IFS for many years. For example, IFS Planning and Scheduling Optimization has been using AI capabilities like neural networks for the past 12 years to create the optimal schedule for field workers. AI could provide a lot of possibilities for business software that we haven’t thought about. IFS Labs is researching and prototyping many different use cases to identify opportunities to improve or add features to our products. IFS Labs operates under a license to fail. Not all innovative solutions will make it into the product. Some may not even make it through the first months. But as Edward Land once said: “An essential aspect of creativity is not being afraid to fail.” The mission of IFS Labs is to drive innovation and new technology incubation. Some examples of the success of IFS Labs can be found here: Digital Twins are virtual representations of physical assets. Most people use the Digital Twin in the context of IoT, but a Digital Twin is much more. To achieve the end-state of Digital Twin, many different features and use cases are needed. IFS Labs is collaborating with the rest of the RnD organization in order to bring the right features and use cases into the product, in the right order, at the right time. What’s the business application of wearable technology? Very simple - you can interact with your IFS business software whenever and wherever you are. There is no need to use your laptop, tablet or even your phone. Combine it with augmented reality and you can have the information anywhere, anytime, interacting with the real world. IFS Labs is continuously monitoring new developments in the wearable market. Most actively we’re working on solutions for smart glasses or other head mounted devices that will let users superimpose business data retrieved from IFS products in the real world using augmented reality. Imagine field service technicians using smart glasses to view pertinent onsite assignment data as a virtual overlay. Collaborating with leading tech providers like Microsoft and Zebra, IFS Labs is exploring how to maximize the business application of augmented and mixed reality. Recently IFS has announced the IFS Aurena Bot, a simple yet effective chat bot that lets you interact with IFS Applications to perform simple but effective dialogues such as “Call in sick” or “Update a CRM activity.” But what’s next? Why do people perceive chat bots, or other forms of conversational user interfacing as “intelligent”? At the same time something like general intelligence doesn’t exist yet. At IFS Labs we believe that by providing the bot with enough capability, including machine learning algorithms, data and context, a chat bot can be perceived as intelligent and provide the user with an increased user experience and value. Therefore, IFS Labs continues to investigate what’s next for conversational user experience. Much has been written about artificial intelligence (AI). It is and has been part of regular software development within IFS for many years. For example, IFS Planning and Scheduling Optimization has been using AI capabilities like neural networks for the past 12 years to create the optimal schedule for field workers. AI could provide a lot of possibilities for business software that we haven’t thought about. IFS Labs is researching and prototyping many different use cases to identify opportunities to improve or add features to our products. The IFS Labs blog is where we share our latest thinking and let you know about the technologies we’re focusing on. The blog is about software technology and innovation from a business perspective, which is the core of what we do within IFS Labs. It also gives you the views and opinions on current events, latest innovation trends, news and technology from the viewpoint of our enterprise software development team. Allinq and IFS Labs join forces to investigate the potential of advanced mixed reality by field-testing an integrated solution, using MS HoloLens smart glasses, to get system information to the eyes of their field service technicians. Partnering with IFS Labs, Cheer Pack turns an idea into reality with a robotic handling system. Completely autonomously orchestrated and optimized by IFS Applications, the solution provides $1.5 million in savings per year and allows Cheer Pack to place staff in higher-skilled positions to better manage labor shortages

li|IFS Labs Early 2019 IFS Labs signaled that the technology to perform collaboration video calls had become mature enough for production level roll outs. After running a successful incubation project through 2019, followed by a regular development project in 2020, embedded remote assistance capability inside IFS products is now a fact. In 2015, IFS Labs showcased the first version of the chatbot's artificial intelligence capabilities inside IFS Applications. Many iterations and technology try-outs later, the 2019 release of IFS Aurena Bot is a fact. Surfacing both inside IFS Aurena and in third-party channels like MS Teams, it provides the user with a new conversational user interface to improve user experience. This Internet Of Things application started out as a proof-of-concept project with the urban transport operator, Sporveien, in Oslo, Norway, whose trains are equipped with sensors capturing large amounts of data about their service needs, enabling flexible, predictive maintenance, lower costs and ultimately more trains running. Easy access to relevant data in the context of the twin. In the context of an asset this can certainly contain live data from IoT sensors, but also the data typically found in Enterprise Asset Management, Enterprise Resource Planning, and Service applications - maintenance data, health and safety records, risk and compliance data, procurement data. The possibility to visualize the status of the twin and use the visualization to navigate structures and data. The visualization can be an exploded drawing, a 2D drawing, a 3D model, or even a 4D model, where the fourth dimension is time. The ability to handle the past, present, and future - to view the status, look back and see how things were some time ago, and simulate or extrapolate what might happen moving forward. Early 2019 IFS Labs signaled that the technology to perform collaboration video calls had become mature enough for production level roll outs. After running a successful incubation project through 2019, followed by a regular development project in 2020, embedded remote assistance capability inside IFS products is now a fact. In 2015, IFS Labs showcased the first version of the chatbot's artificial intelligence capabilities inside IFS Applications. Many iterations and technology try-outs later, the 2019 release of IFS Aurena Bot is a fact. Surfacing both inside IFS Aurena and in third-party channels like MS Teams, it provides the user with a new conversational user interface to improve user experience. This Internet Of Things application started out as a proof-of-concept project with the urban transport operator, Sporveien, in Oslo, Norway, whose trains are equipped with sensors capturing large amounts of data about their service needs, enabling flexible, predictive maintenance, lower costs and ultimately more trains running. Easy access to relevant data in the context of the twin. In the context of an asset this can certainly contain live data from IoT sensors, but also the data typically found in Enterprise Asset Management, Enterprise Resource Planning, and Service applications - maintenance data, health and safety records, risk and compliance data, procurement data. The possibility to visualize the status of the twin and use the visualization to navigate structures and data. The visualization can be an exploded drawing, a 2D drawing, a 3D model, or even a 4D model, where the fourth dimension is time. The ability to handle the past, present, and future - to view the status, look back and see how things were some time ago, and simulate or extrapolate what might happen moving forward.
st|IFS Remote Assistance for Service and Maintenance IFS Aurena Bot IFS IoT Business IFS Remote Assistance for Service and Maintenance IFS Aurena Bot IFS IoT Business
h1|IFS Labs: Innovative Enterprise Business Software Solutions
h2|Spearheading innovation
h3|IFS Labs Success Stories Digital Twins Augmented Reality & Wearable Technology Intelligent Autonomous Assistants Artificial Intelligence IFS Labs Success Stories Digital Twins Augmented Reality & Wearable Technology Intelligent Autonomous Assistants Artificial Intelligence
h4|Read more about IFS Labs IFS Labs Blog Immersive experience Factory of the future
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Share this page: Chiara Lattuada Phone: +44 7463 350454

li|Governance
h1|Corporate Governance
h3|Investor Contacts
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. To-date, we have participated in two build days. This opportunity allows our employees to work alongside future homeowners in building homes they wouldn’t otherwise be able to afford. We have enrolled in the Partners for Life program with Canadian Blood Services and have pledged to donate 40 units of blood this year – to date we’re at 11. Four times per year, the Give Life shuttle picks employees up and brings them to a near clinic to donate blood. Employees who donate on their own units may also count towards our overall pledge. The food bank relies on the harvest farm during the summer months to provide fresh produce to those in our communities who need it. During the summer months (May-September), we volunteer at the farm either weeding or harvesting vegetables that get to the agencies and then to the 38,400 people (per month) who need it. As part of the IFS Education Program, IFS regularly lecture about the IFS EAM Solution at Shanghai Electric Power University. IFS has partnered up with the MacMillan Cancer Support and have raised over £7000 so far. We are continuously working closely with McMillan and do local initiatives like ‘wear it pink’ and ‘coffee mornings’ to help raise money. As part of the IFS Education Program, IFS works closely with Nottingham University and have opportunities for students to gain experience in the Research and Development function. IFS employees build bikes and donated them to a company called Aspire who are a pupil referral unit funded by the Government providing support for students who have been excluded from mainstream schooling or are facing issues/problems at home problems. By providing these mountain bikes to them we felt like we were giving something back. IFS employees have also built wheelchairs in team building events and these were given to a local authority. As part of the IFS Education Program, IFS has partnered up with University of Turku and Aalto university in Espoo to guest lecture about IT. We regularily donate our employee and customer Christmas gift funds to the Finnish Cancer Foundation and other charity organizations. As part of the IFS Education Program, IFS in Sri Lanka collaborate with more than 15 universities to promote IT and technology among the next generation of co-workers. Our staff members deliver core modules in universities and are also involved in preparing teaching material, question papers, marking answer scripts. Guest Lectures on Technology and Application topics are delivered in all the universities. We have also build computer labs at local universities. Opportunity to students completing Advance Level (secondary school level) to read for a degree in IT (4 years) combined with a 4-day work internship at IFS. IFS sponsors university education together with an expense allowance. Students going through the program are offered employment opt to work for IFS after completing the degree. We also provide fi'nancial assistance to talented students from less privileged backgrounds are provided to students studying towards IT related degrees. Up to 6 months internships provided to 3rd year undergraduates as a part of the university collaboration. They work on short term assignments and work on Technology research-based projects, development of tools and utilities, etc. for Software Engineer track. Around 35 internships offered every year. IFS contributes towards design and evaluation of undergraduate course content to keep courses in line with industry needs balanced with good theoretical foundation. IFS staff provide project ideas, guidance and supervision to final year undergraduates to fulfil their research component in the degree programs. IFS hosts mentoring programs focusing on developing Soft Skills - behavior, attitude, communication skills, CV writing and facing interviews, time management, and preparation for the industry-entry. IFS partners with University of Moratuwa (one of the key Engineering & Technical University in Sri Lanka) to promote Innovation and Entrepreneurship and a grant over a period of 5 years to establish a position of an IFS Endowed Professor/Senior Fellow for Innovation and Entrepreneurship at the University of Moratuwa. IFS participates in teacher training focused on enhancing the Information and Communication Technology competence of school teachers in Sri Lanka. IFS regularily help victims of natural disasters, such as through a six-month training program to help school children and teachers from affected families on ICT as a part of Post Tsunami Assistance. We have also given assistance to over school children to continue their education as a part of Flood Relief Assistance in 2016 & 2017. IFS lecture to software engineering students about ERP and business software implementation, to give a flavor of what awaits after school. Through IT Park, we regularily donate blood. IFS supports Kings College in Madrid and their international student community through donations and gifts for school festivities. IFS frequently has students (IT & Marketing) for an internship of 5-6 months at IFS in the Netherlands. Technical equipment and hardware no longer needed is donated to social organizations. IFS employees mentor on average five interns each year in India. We host internship in IFS office in Linköping and Colombo for students in Master’s Programme IT & Management at Linköping University. As part of the IFS Education Program, IFSers in the Iberica region collaborate with local universities to guest lecture and inspire students in IT and tech. IFS regularily donate money to Juegaterapia, an organization helping hospitalized children to cope with their everyday through fun and play. IFS is committed to supporting the sport and the healthy life of the Spanish students and has been one of the sponsors of the event for the “Asociación Madriléña de Judo”. We have lectured for students/learners studying at the Ukuqala Future Academy to demontrate what ERP is and introduce them to the challenges of business software. IFS has voulenterred to be guest judges on Capstone Projects for the UIC Business School. These Projects are typically marketing, IT and business related. As part of the IFS Education Program, IFS has partnered up with French universities to guest lecture about IT and inspire students. IFS provided a test environment of IFS Applications to a Dutch college so students can actively use the system in their ERP courses. As part of the IFS Education Program, IFS has partnered up with local universities to guest lecture about IT and inspire students. We run internship programs in Poland through which several employees started their career in IFS or with an IFS Partner. We partner with the Bachelor’s program of Science in Information Systems Analysis at Linköping University by sponsoring the program and participating in joint activities. IFS also gust lecture at Chalmers in Gothenburg and KTH in Stockholm. We've hosted an evening event at IFS Gothenburg office where IFS invited DataTjej, a non-profit networking association for women and intergender people of all ages interested in IT and data. In early 2015, IFS donated a retired trade show booth, and setup assistance, to the Milwaukee School of Engineering (MSOE). The booth is currently being used to promote engineering to Spanish speaking students. Every year, IFSers volunteer to help mentoring students, judge business plan competitions and offer career advice as part of the Freshman Innovation Immersion put on by the Entrepreneurship department. As part of the IFS Education Program, IFS has partnered up with several Australian universities - such as the University of Melbourne - to guest lecture about IT and inspire students. IFS donates to charity organizations and sport activities supporting cancer research and protecting nature and wildlife (KWF, Stichting Juul, Tour for life, Esther Fonds, Stichting Pantereus). IFS supports graduate students in deploying our HR solution at Russia’s largest technical university, to digitize the management of post graduate information. As part of comprehensive university cooperations, we support numerous universities in the region with seminars, guest lectures, technical equipment and offer students the opportunity to write their final dissertation or to do an internship at IFS. In their spare time, IFS employees help children learn English and assists them with their homework assignments. The aim is to inspire them to keep studying and pursue their goals. In order to get more people exercising, IFS organize community fitness and health drives on Sundays. The emphasis is on healthy mind and body with the goal of teaching people to do self yoga at home. IFS has a partnership with Kodcentrum, a non-profit organization that introduces children ages 10-12 to computer science free of charge. The purpose is to democratize technology education by helping children learn digital skills. We have hosted hackthons as well as give donations to the organization's work. We sponsor learnership programmes for 30 young, unemployed South Africans to provide them with the opportunity to develop skills and qualifications that will enhance their employability. The programme aligns with the government’s drive to reduce unemployment by creating workplace learning opportunities. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. IFS advise and shape the curriculum for digital marketing students at Moraine Park Technical College (MPTC). The college values bringing people from industry to provide insight and guidance into what skills are needed for Digital Marketing students. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. Each year IFS sponsors the Center for Intelligence Maintenance Systems (IMS), which holds biannual events that pair industry with doctorate level students to provide leadership and research in predictive analytics for maintenance an asset lifecycle systems. We teach IFS Applications among undergraduates and graduates in 14 academic centers, such as: Silesian University of Technology (Gliwice), Kazimierz Wielki University (Bydgoszcz) and University of Warsaw (Warsaw). Each year approx. 2000 students take classes in IFS Applications. Since 2013, every two years the Rotarian Charity Dragon Boat Race has been held in Erlangen. Since the first event the IFS Team " the Vikings" has been paddling for a good cause. The starting fee and catering revenues are always donated to selected local projects. For some years IFS has been supporting the association that organizes rock concerts for the charitable cause and has been donating the net proceeds for over eleven years. ROCK gegen KREBS e.V. is a non-profit association that supports the German Cancer Aid Association and other social institutions on a voluntary basis. The Sportwagencharity e.v. is a non-profit association that volunteers for selected projects for seriously ill and disadvantaged children. The Sport Car Charity idea: give the children an unforgettable experience with a co-pilot tour in a super sports car and at the same time collect donations for the selected projects. Since 2014, IFS elves have been giving gifts to children from the Early Intervention of Lebenshilfe e.V. in Erlangen. This department offers children and their families with developmental problems and disabilities early and meaningful help. If possible, the children themselves create their "wish card", which is then hung on the IFS Christmas tree and "picked" and "fulfilled" by the IFS staff. The joy of the children is always enormous. IFS employees help local students with career advice rerepseting about 25 mandays per year. We also support the elderly community by spending time with people at an old age home. The food bank relies on the harvest farm during the summer months to provide fresh produce to those in our communities who need it. During the summer months (May-September), we volunteer at the farm either weeding or harvesting vegetables that get to the agencies and then to the 38,400 people (per month) who need it. IFS help with distribution of 5,000 daily meals to over 50 locations in Singapore together with Willing Hearts. The beneficiaries include the elderly, the disabled, low income families, children from single parent families or otherwise poverty-stricken families, and migrant workers. A global company, which by its definition is a collective of many individuals, has by its sheer size the opportunity to affect the world, be it in a good or bad way. If you have the power to make such an impact, you also have an obligation to act in a responsible way. IFS is determined to make an impact and contribute to make the world a better place, through a handful of global initiatives involved our employees. The IFS Foundation is an initiative to support rural villages in Sri Lanka and to give back to the community through improving the living standards of people in the country-side. Starting in 2019, the project is planned to cover the aspects of health, water and sanitation, education, economy and gender equality, resulting in a self-sustained community. All IFS employees are encouraged to invest one work day a year in supporting a charitable cause of their choice. Guidance in deciding what cause to support is provided through the form of the United Nations’ sustainable development goals, which offer a broad and well-structured way for employees to ensure their efforts make a difference. Using their volunteer day, IFS employees have participated in initiatives such as helping children to read, harvesting vegetables for community kitchens and coaching/career advice workshops for university students. Education is something that can make a real difference. As a large employer, we recognize the benefits that education can provide individuals, families and communities. The IFS Education Program aims to counter low interest in STEM subjects by helping students and young people get enthusiastic about technology, learn new skills, and give them an idea of what it is like to work in IT. Collaborating with more than 80 universities across the globe, we at IFS want to inspire students by providing the necessary resources and especially encourage female students into a career in tech. We work globally to offer scholarships, grants, IT equipment for classroom teaching, as well as practical knowledge through internships and mentorships for graduate students. In 2019, the IFS Education Program was awarded with the International CSR Excellence Award. Share this page: If you would like to know more about our CSR projects, please get in touch with Katie Latta, our Global CSR Programme Manager. Have a question about IFS or our solutions? Our contact form and local phone numbers can be found on the Contact Us page
 On a monthly basis, we sort food that is collected from grocery stores and brought to the Food Bank warehouse. Once the food is sorted, it’s distributed to all the local member agencies to help feed the 38,400 people (per month) who rely on it. December is our largest fundraising month were we host a series of events to raise month for the food bank (raffles, 50/50s, bake sales) – just in time for the holidays.
li|Corporate Social Responsibility
h1|Our Corporate Social Responsibility Efforts
h2|THE IFS FOUNDATION THE IFS VOLUNTEER DAY THE IFS EDUCATION PROGRAM
h3|Our Global CSR commitment Food sorting for the Ottawa Food Bank Building Afforable Housing with Habitat for Humanity Donating blood Community Harvest Farm Guest lecturing at Shanghai Electric Power University Raising money for MacMillan Cancer Support Partnering with Nottingham University Building bikes for struggling students Building wheelchairs Guest lecturing at local colleges Supporting the Finnish Cancer Foundation Collaboration with 15 universities Graduate Scholarship Program Industrial Placement (Internships) Curriculum development and review Final year undergraduate project facilitation and supervision Conducting Mentoring programmes and industry visits Partnering with University of Moratuwa to promote Innovation and Entrepreneurship Teacher Training programs for School Teachers in IT streams Disaster relief Guest lecturing at Bangkok University Blood donations Sponsoring of international school students Hosting of internships Donation of technical equipment Mentoring interns Accepting interns Guest lecture at local colleges Supporting Juegaterapia Supporting sports organizations Guest lecturing at Ukuqala Future Academy Guest judges at the UIC Business School Guest lecturing at local colleges Free enterprise software for college students Guest lecturing at local colleges Interships Guest lecturing at several universities Working for gender equality with DataTjej Trade Show Equipment donated to Engineering Students Mentoring students at University of St. Thomas Guest lecturing at local colleges Donating to charity Free enterprise software for college students Collaboration with Germany universities Helping orphans Health & fitness awareness camps at parks Hackthon for young kids Investing in youth skills development initiative University Sponsored Maintenance Management Research @ University of Cincinnati University Sponsored Maintenance Management Research @ University of Michigan University Sponsored Maintenance Management Research @ University of Texas Advisory Member for the Digital Marketing Curriculum at Moraine Park Technical College University Sponsored Maintenance Management Research: Marian University University Sponsored Maintenance Management Research: UW-Fond du Lac Teaching at local colleges Paddling for charity- Dragon boat race Supporting Rock against cancer IFS support the Sportwagenchariy Nürnberg since 2015 Giving to childrens charity project Career councelling at universities Volonteering at old age home Community Harvest Farm Willing Hearts Our global CSR programmes Want to hear more? IFS Lockdown Live Aid Concert
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. With a component-based architecture featuring controlled workflow, automated maintenance and materials planning, point-of-maintenance access to real-time information and paperless execution and compliance, IFS Maintenix is designed to address the complete spectrum of aviation maintenance management in a single integrated business solution. With a role-based structure for the capture and dissemination of relevant information, each user is presented with the accurate and timely information needed to do work efficiently and effectively. IFS Maintenix eLogbook is an innovative electronic logbook solution that supports a connected workforce and pilot engagement model. Leave spreadsheets and manual updates behind for an affordable long-range planning solution. IFS Maintenix Fleet Planner scales with your fleet and works with any M&E system. IFS Maintenix Operator Edition offers commercial organizations the complete spectrum of aviation maintenance management via a fully-integrated, web-enabled and mobile-ready software platform

li|IFS Maintenix
h1|IFS Maintenix: Aviation Maintenance Software
h2|Aviation maintenance management software designed to help maximize the revenue potential of assets through standard, lean, predictable maintenance.
h3|Best-of-breed software for aviation maintenance management
h4|IFS Maintenix eLogbook IFS Maintenix Fleet Planner IFS Maintenix Operator Edition
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. As part of our recruitment process, IFS collect and processes personal data relating to job applicants. IFS is committed to being transparent about how it collects and uses this data and to meeting its data protection obligations. IFS collect the following information about you in connection with the recruitment process: IFS collect this information through application forms, CVs or resumes, passport or other identity documents, or directly through interviews or other forms of assessment including online PPA questionnaire or tests. IFS will also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers and information from criminal records checks. IFS will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so. During the recruitment process, your data will be stored in European data centres in Frankfurt, Germany and managed using a certified recruitment system hosted securely with Amazon’s AWS service. IFS process your personal data to assist with our recruitment process. We also need to process your personal data prior to entering into a contract with you in accordance with our legal obligations. For example, it is required to check a successful applicant's eligibility to work in the Country where the job is based before employment starts. IFS has a legitimate interest in processing your personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows IFS to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. IFS may also need to process data from job applicants to respond to and defend against legal claims. IFS make sure that these interests are in balance with the rights and freedoms of job applicants, employees or workers and has conducted a balance of interest test to ensure this is the case in the way we process your data. IFS will only process health information if it needs to make reasonable adjustments to the recruitment process for candidates who have a disability. This is to carry out its obligations and exercise specific rights in relation to employment. Where IFS processes other special categories of data, such as information about ethnic origin, sexual orientation, health or religion or belief, this is for equal opportunities monitoring purposes as permitted by data protection regulations/reasons of substantial public interest. For some roles, IFS is obliged to seek information about criminal convictions and offences. Where IFS seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment/to comply with a regulatory requirement to establish whether or not an individual has committed an unlawful act or been involved in dishonesty or other improper conduct/reasons of substantial public interest. As part of using this service you are asked to review and provide your consent that you understand how we will process your information as documented in this privacy statement. We hold a record of your consent in your candidate profile including the date of the consent as is necessary in accordance with data protection regulations. Any questions regarding this privacy statement should be sent to . Your information will be shared internally within IFS for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles. IFS will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. IFS will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks if these are required for the role. Your data may be transferred outside the European Economic Area (EEA) in the cases where either the position is based outside of the EEA or where IFS employees involved in the hiring process reside outside of the EEA. Where this is necessary, data is transferred outside the EEA in accordance with EU model clauses to ensure its safeguarding. Whilst certain elements of the recruitment system help with guiding a match to the role’s requirements, decisions on selection for interview and future employment are made by IFS staff. IFS takes the security of your data seriously. It has technical and organisational measures and controls in place to help prevent your data from being lost, accidentally destroyed, misused or disclosed, nor accessed except by our employees in the proper performance of their duties. IFS utilise the services of SmartRecruiters as part of our recruitment process and who act as a data processor on behalf of IFS. They provide the platform within which the recruitment process is executed and whose processing responsibility is limited to ensuring the continued availability of the service only. IFS has reviewed their technical and organisational controls to ensure adequacy in accordance with their processing of your personal data as part of the recruitment process. These controls cover the integrity, confidentiality and availability of your person data, including use of data encryption in transit and at rest, least privileged access rules and real-time data redundancy and replication and are certified in accordance with ISO 27001 and audited annually. If your application for employment is unsuccessful, IFS will hold your data on file for 6 months after the end of the relevant recruitment process for the purposes of consideration for future IFS employment opportunities. At the end of this period, or once you withdraw your consent for us to hold your personal data, your data is securely deleted or destroyed. If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel employment file and retained during the term of your employment. Your data within the recruitment system will be deleted. As a data subject, you have a number of rights. You can: If you would like to exercise any of these rights, please contact us at . You are under no statutory or contractual obligation to provide data to IFS during the recruitment process. However, if you do not provide the information, IFS may not be able to process your application properly or at all. If your application is successful, it will be a condition of any offer of employment that you provide evidence of your right to work in the Country within which the position is based and provide satisfactory references. You are under no obligation to provide information for equal opportunities monitoring purposes and there are no consequences for your application if you choose not to provide such information. Share this page:

li|Privacy Policy - IFS Recruitment your name, address and contact details, including email address and telephone number; details of your qualifications, skills, experience and employment history; information about your current level of remuneration, including benefit entitlements; (where permissible by local jurisdiction). whether or not you have a disability for which IFS needs to make reasonable adjustments during the recruitment process; information about your entitlement to work in the Country for where the role is based equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health, and religion or belief. access and obtain a copy of your data on request; require IFS to change incorrect or incomplete data; require IFS to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; object to the processing of your data where IFS is relying on its legitimate interests as the legal ground for processing; and ask IFS to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override IFS’ legitimate grounds for processing data.
h1|Privacy Policy - IFS Recruitment
h3|What information does IFS collect? Why does IFS process your personal data? What is the lawful basis for processing your personal data? Who has access to data? Automated decision making How does IFS protect your data? For how long does IFS keep your data? Your rights What if you do not provide personal data?
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Successful manufacturers use business tools that enable them to quickly embrace change and get value from it. IFS is a single, integrated, cloud-enabled application suite that is specifically designed to meet the demands of all types of manufacturing business. Our experts ensure your success with best-in-class solutions that span the whole breadth of manufacturing - whether that's engineer-to-order (ETO), configure-to-order (CTO), make-to-order (MTO), make-to-stock (MTS), make-to-forecast (MTF), mixed mode, custom or short product lifecycle manufacturing as well as service and customer engagement. Software for automotive OEMs and automotive suppliers. The solution supports different manufacturing and business control strategies for improved supply chain efficiency, cost reductions, quality assurance and management. IFS addresses the need of the chemicals supply chain and manufacturing business, where material control and compliance are key. Bringing you a broad scope and core functionality like batch balancing to meet the needs of the chemicals industry today. Increasingly manufacturers are involved in complex, order-driven modes like engineer-to-order (ETO), configure-to-order (CTO) and increasing need to differentiate themselves in a global marketplace. The IFS manufacturing solution enables you to manage the entire lifecycle of your products all within the cloud. IFS gives you a 360-degree view of your supply chain and manufacturing business, bringing you end to end traceability and deep food focused functionality to meet the needs of the food and beverage market today. IFS gives you the broad scope and deep functionality to meet the needs of a business operating in the life sciences regulated environment, controlling quality and traceability to FDA and MHRA standards

li|Manufacturing
h1|Software Solutions for Manufacturing
h2|IFS has extensive, expert knowledge and cloud-enabled solutions for the manufacturing industry.
h3|Industry Experts
h4|Automotive Chemicals Discrete Manufacturing Food & Beverage Life Sciences
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li|Archived documents
h1|Archived documents
h2|Support terms (valid from July 2020 to February 2021)
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. I think that every CEO will have been affected one way or another by 2020. Like many, we had to adapt as individuals and as a business, but the passion this team has for our customers continued to shine. I am hugely proud of that. I am also really proud to see that a significant part our license revenue has come from new logos, customers who have moved away from their legacy vendor; this combined with our performance in recurring revenue points the performance of a very strong business. 2021 will be a hugely important year for IFS as we launch IFS Cloud on March 10th. Darren Roos Chief Executive Officer IFS Whether a company manufactures medical equipment, operates large energy utilities or manages a complex infrastructure, in the eyes of their customer, success or failure is realized at the moment of service—the moment when it all comes together. Organizations are transforming their businesses around this, and IFS is uniquely positioned to capitalize on this groundswell of opportunity. Our customer base continues to expand as we help more businesses grow, create value and improve delivery quality. IFS is the only vendor that can provide an integrated solution set across the customer’s entire operation. Darren Roos CEO Our focus remains on delivering value to our customers and never before has this mission been more critical to their survival. Our close collaboration with our partners has ensured we remain relevant, which is reflected in our results. Consulting is a function of our partners hitting scale, and taking over the projects. This demonstrates our growth is where we want it to be. Our recent announcement about EQT and TA Associates’ ownership is a real endorsement of our strategy and our enormous potential to continue to capture market share. Darren Roos CEO Despite the economic headwinds presented by the Covid-19 pandemic, license revenue grew 39% compared to Q1 2019. Recurring revenues were also steady as customers depend on their IFS solutions to run their most mission critical business processes. On the back of this strong revenue development in Q1, EBITDA remains stable and is underpinned by ongoing initiatives to improve the IFS cost base. These initiatives support the short-term EBITDA performance while enabling our business to quickly rebound once the global lockdowns are eased. By taking prudent cost-control measures, we are building further resilience into the business, which we believe could see downward pressure through the next two quarters. Our ongoing focus remains fixed on taking precautions not only to protect our staff and community, but to ensure our customers continue to receive the stellar product, service and support they deserve. Darren Roos Chief Executive Officer IFS Share this page: Chiara Lattuada Phone: +44 7463 350454

li|Financial Information FY2020 software revenue was MSEK 5,092, an increase of 26 percent versus 2019 FY2020 recurring revenue was MSEK 4,081, an increase of 43 percent versus 2019 FY2020 cloud revenue increased 60 percent versus 2019 FY2020 net revenue was MSEK 7,211, an increase of 14 percent versus 2019 In addition, service business license revenue grew 105 percent versus 2019 while aerospace and defense license revenue grew 37 percent. Net revenue was 5,111 million SEK (US $544 million), an increase of 12 percent versus Q3 YTD 2019 Service management license revenue grew 86 percent versus Q3 YTD 2019 Recurring revenue increased 41 percent versus Q3 YTD 2019 Cloud revenue increased 59 percent versus Q3 YTD 2019 Software revenue was SKr 2,382 million, an increase of 26 percent Cloud revenue showed an increase of 56 percent Consulting revenue amounted to SKr 1,071 million, an increase of 0 percent (-1 percent in constant currency) Net revenue totaled SKr 3,482 million, an improvement of 16 percent (15 percent in constant currency) Adjusted EBITDA totaled SKr 881 million, an improvement of 33 percent (32 percent in constant currency) License revenue amounted to SKr 409 million (Q1 '19: SKr 295 million), an increase of 39 percent (36 percent in constant currency). Maintenance revenue was SKr 558 million (Q1 '19: SKr 448 million), an improvement of 25 percent (22 percent in constant currency). Consulting revenue amounted to SKr 583 million (Q1 '19: SKr 512 million), an increase of 14 percent (11 percent in constant currency). Net revenue totaled SKr 1,765 million (Q1 '19: SKr 1,410 million), an improvement of 25 percent (22 percent in constant currency). Adjusted EBITDA was SKr 318 million (Q1 '19: SKr 259 million), an improvement of 23 percent (18 percent in constant currency).
h1|Financial Information
h3|YEAR TO DATE, JANUARY – DECEMBER 2020 Message from the CEO Year to date, January - September 2020 Message from the CEO First half, January–June 2020 Message from the CEO First Quarter, January–March 2020 Message from the CEO Investor Contacts
h4|2020 Q4 Update 2020 Q3 Update 2020 H1 Update 2020 Q1 Update
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS Applications is designed to optimize operations today for better outcomes now and in the future. Whether your business is asset intensive, product oriented or service centric, IFS Applications works the way you do. A great solution fit and outstanding user experience help you better serve customers, engage your staff and stand out from the competition. IFS Applications combines leading technology with an understanding of your industry to help address trends including Internet of Things, digital transformation, servitization, and individualization. It offers last-mile functionality to optimize your operations here and now, and an outstanding digital experience to engage everyone inside and outside your organization. IFS Applications is a complete solution that helps you connect to the future for your industry, business and people. With its component-based architecture, you decide which deep industry functionality your business and your people need to excel. Explore the possibilities. Real time business mean it’s critical that lines of communication remain open and information can flow freely. Our mobile solutions cater to a variety of contexts – from the ability to experience the full power of IFS on any mobile device, to specialized apps that let you get work done even when offline. Our new user experience, IFS Aurena, offers a consumer-centric, customizable interface that allows you to foreground the information that’s most important and work in the way that suits you best, from any device

li|IFS Applications
h1|IFS Applications
h2|Enterprise software solutions built for your industry
h3|Software built for your industry, to run your way
h4|This is IFS Applications Functionality Overview Mobile Solutions User Experience
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS’s auditing company, re-elected at the 2016 AGM for a statutory term of one year, is PricewaterhouseCoopers AB (PwC), with Nicklas Kullberg as auditor in charge Share this page: Chiara Lattuada Phone: +44 7463 350454

li|Auditors
h1|Auditors
h3|Investor Contacts
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS Cloud is a single product that delivers class-leading solutions across Service Management, Enterprise Resource Planning and Enterprise Asset Management. Built to meet the specific needs of your business and the markets you serve, IFS Cloud combines deep industry and functional strength with intelligent and autonomous capabilities that can be put to work from day one. IFS Cloud delivers real choice in how you deploy and make it yours, whether that’s in our cloud or your own datacenter. It’s simple to use and tailor, making it easy for you to extend and connect to your business and application landscape. This is the solution that pulls your core business activities together into something greater: moments of service that delight your customers. This is IFS Cloud. IFS Cloud delivers the full spectrum of IFS capabilities from a single product, with solutions tailored to specific industries and business or functional areas. You start with what’s most relevant to your business and can later add functionality as your business needs change and grow. We’ve knocked down the traditional barriers between enterprise software categories and replaced them with one seamless experience. Our single platform is built on 100% open APIs, letting you complement built-in automation, AI and machine learning capabilities with your own innovations—right from day one. Our user experience helps you do business more efficiently. It feels and works like the best consumer software but is designed to perform in complex scenarios and large, data rich enterprise environments. Intuitive to use, it’s easily configured to promote the information that’s most relevant to each user. There are many things that make the IFS Cloud user experience a delight. Here are just a few: While we see many of our customers sourcing our solutions as services from our cloud, we also know that in regulated industries there are needs for other clouds, whether private, government-approved, or even on-premise. We provide you with complete choice of whether to run it in our cloud, and let you deploy it in a way that suits you best. Choose from: Whatever your choice, you get exactly the same functionality and intelligent capabilities. IFS Cloud is also designed for portability, so you can go from on-premise to the cloud, and from the cloud back again. This means you aren’t tied into a choice and can move to a different deployment model as you choose. IFS Cloud is built to live at the heart of your digital transformation. But just as we embed transformational technologies into our solutions, we know that you also want to drive additional innovation of top of this. Whether it’s about using a low-code platform to extend the solution with specific task apps, or pulling data to use in a machine learning model, in an increasingly borderless, automated world, your core software needs to be built to connect and extend, right out of the box. For this reason, we’ve built IFS Cloud completely around standards-based Open APIs, so everything you can do in IFS Cloud you can also do through our open APIs. That makes it simple for you to connect and extend your core applications to your wider application landscape as well as a huge variety of platforms, tools, data sources and more inside and outside your business. In a world where technology changes and shifts are happening fast, outdated software can mean outdated work practices and a struggle to take advantage of innovation. And in an increasingly complex global environment, this can also mean unpatched systems and security risks. With IFS Cloud, twice-yearly optional releases with new features and functionality give you fast access to our latest capabilities and improvements, keeps the impact on your business low, and helps you keep pace with the changing IT landscape. Monthly service updates then ensure your software remains robust and secure every step of the way. IFS Lifecycle Experience puts you in control of your solution from initial implementation and as long as you continue to use it, whether you manage it yourself or invite IFS or one of our partners to take care of things. IFS Cloud brings to life our decades of expertise within our core industries with the introduction of industry-specific solutions. Our deep industry experience allows us to provide best of breed capabilities for each of our target industries, giving you the most relevant functionality to address your specific business issues. With IFS Cloud, we introduce industry-focused Lobbies, which foreground the functionality and insight most relevant to your business context. Our journey begins, but does not end, with our core industries: We know that whatever your industry, it’s the moment of service that matters and that your customers remember you for. IFS Cloud pulls your core business activities from supply chain and production to aftersales and support into something greater: profitable moments of service your customers will love. With this in mind, IFS Cloud is built for your specific industry challenges and to make your digital transformation easier. IFS Cloud is here to help our customers make the intelligent and autonomous business a practical reality. One way we do this is to take new technology into real industry contexts so everyone can benefit rather than only those who can manage, source and integrate these technologies themselves. This comes to life in IFS Cloud with capabilities including: These innovations also work together, for example allowing automation of a set of activities to happen when a remote assistance call ends. Having these capabilities embedded in a single product removes complexity and lets us offer you unique capabilities that wouldn’t be possible with bolt on solutions. Our user experience helps you do business more efficiently. It feels and works like the best consumer software but is designed to perform in complex scenarios and large, data rich enterprise environments. Intuitive to use, it’s easily configured to promote the information that’s most relevant to each user. There are many things that make the IFS Cloud user experience a delight. Here are just a few: While we see many of our customers sourcing our solutions as services from our cloud, we also know that in regulated industries there are needs for other clouds, whether private, government-approved, or even on-premise. We provide you with complete choice of whether to run it in our cloud, and let you deploy it in a way that suits you best. Choose from: Whatever your choice, you get exactly the same functionality and intelligent capabilities. IFS Cloud is also designed for portability, so you can go from on-premise to the cloud, and from the cloud back again. This means you aren’t tied into a choice and can move to a different deployment model as you choose. IFS Cloud is built to live at the heart of your digital transformation. But just as we embed transformational technologies into our solutions, we know that you also want to drive additional innovation of top of this. Whether it’s about using a low-code platform to extend the solution with specific task apps, or pulling data to use in a machine learning model, in an increasingly borderless, automated world, your core software needs to be built to connect and extend, right out of the box. For this reason, we’ve built IFS Cloud completely around standards-based Open APIs, so everything you can do in IFS Cloud you can also do through our open APIs. That makes it simple for you to connect and extend your core applications to your wider application landscape as well as a huge variety of platforms, tools, data sources and more inside and outside your business. In a world where technology changes and shifts are happening fast, outdated software can mean outdated work practices and a struggle to take advantage of innovation. And in an increasingly complex global environment, this can also mean unpatched systems and security risks. With IFS Cloud, twice-yearly optional releases with new features and functionality give you fast access to our latest capabilities and improvements, keeps the impact on your business low, and helps you keep pace with the changing IT landscape. Monthly service updates then ensure your software remains robust and secure every step of the way. IFS Lifecycle Experience puts you in control of your solution from initial implementation and as long as you continue to use it, whether you manage it yourself or invite IFS or one of our partners to take care of things. IFS Cloud brings to life our decades of expertise within our core industries with the introduction of industry-specific solutions. Our deep industry experience allows us to provide best of breed capabilities for each of our target industries, giving you the most relevant functionality to address your specific business issues. With IFS Cloud, we introduce industry-focused Lobbies, which foreground the functionality and insight most relevant to your business context. Our journey begins, but does not end, with our core industries: We know that whatever your industry, it’s the moment of service that matters and that your customers remember you for. IFS Cloud pulls your core business activities from supply chain and production to aftersales and support into something greater: profitable moments of service your customers will love. With this in mind, IFS Cloud is built for your specific industry challenges and to make your digital transformation easier. IFS Cloud is here to help our customers make the intelligent and autonomous business a practical reality. One way we do this is to take new technology into real industry contexts so everyone can benefit rather than only those who can manage, source and integrate these technologies themselves. This comes to life in IFS Cloud with capabilities including: These innovations also work together, for example allowing automation of a set of activities to happen when a remote assistance call ends. Having these capabilities embedded in a single product removes complexity and lets us offer you unique capabilities that wouldn’t be possible with bolt on solutions. See how Cimcorp delivers its moment of service with IFS Cloud. From underlying intelligence that automates the prioritization and acceptance of sales leads, to automated functionality and augmented reality capabilities that maximize first time fix rates in the field, IFS Cloud is here to help you make optimal decisions for your business. Access all the solutions you need from a single platform with IFS Cloud. Get in touch today

li|IFS Cloud Overview automatically adapts to your environment, whether that’s a desktop with dual monitors, laptop, tablet or mobile phone. You can use IFS Cloud in browsers on Windows, Mac, iOS or Android devices. configurable dashboards to provide an at-a-glance view of the information that matters most to each role and can be tailored to individual needs. Keep key metrics and actions in view for easy overview and drill down to details. Convey your brand colors, logotype and imagery to employees as well as your end customers as they come into contact with field service, B2B self-service, and other parts of IFS Cloud. native mobile apps are available for field service, maintenance, warehouse data collection, CRM, time and expense reporting, approvals, and more for those situations where you might need to work offline, or integrate tightly with device hardware. perform everyday tasks using conversational voice or text. Quickly perform tasks like booking leave or reporting time through our main user interface or channels like Microsoft Teams and Facebook Messenger. Cloud—deployed and managed by IFS Remote in one of your own datacenters Self-managed if you need to run in your own completely specialized environment Service Industries Manufacturing Telecommunication, Energy, Utilities & Resources Engineering, Construction & Infrastructure Aerospace & Defense using embedded augmented reality video calls to provide remote assistance across service and maintenance embedded machine learning service that can train, evaluate, and optimize machine learning models based on your specific data reduces the need for you to have dedicated data scientists on your team with an embedded process automation engine that lets you automate activities within the business to streamline your processes building on our popular scheduling optimization capability, the new embedded solution includes enhancements like the ability to predict travel times automatically adapts to your environment, whether that’s a desktop with dual monitors, laptop, tablet or mobile phone. You can use IFS Cloud in browsers on Windows, Mac, iOS or Android devices. configurable dashboards to provide an at-a-glance view of the information that matters most to each role and can be tailored to individual needs. Keep key metrics and actions in view for easy overview and drill down to details. Convey your brand colors, logotype and imagery to employees as well as your end customers as they come into contact with field service, B2B self-service, and other parts of IFS Cloud. native mobile apps are available for field service, maintenance, warehouse data collection, CRM, time and expense reporting, approvals, and more for those situations where you might need to work offline, or integrate tightly with device hardware. perform everyday tasks using conversational voice or text. Quickly perform tasks like booking leave or reporting time through our main user interface or channels like Microsoft Teams and Facebook Messenger. Cloud—deployed and managed by IFS Remote in one of your own datacenters Self-managed if you need to run in your own completely specialized environment Service Industries Manufacturing Telecommunication, Energy, Utilities & Resources Engineering, Construction & Infrastructure Aerospace & Defense using embedded augmented reality video calls to provide remote assistance across service and maintenance embedded machine learning service that can train, evaluate, and optimize machine learning models based on your specific data reduces the need for you to have dedicated data scientists on your team with an embedded process automation engine that lets you automate activities within the business to streamline your processes building on our popular scheduling optimization capability, the new embedded solution includes enhancements like the ability to predict travel times
st|People-first, responsive design: Lobbies: Branded experience: Offline-capable mobile apps: Chat bot: Remote assistance: Machine Learning: Process automation: Advanced optimization: People-first, responsive design: Lobbies: Branded experience: Offline-capable mobile apps: Chat bot: Remote assistance: Machine Learning: Process automation: Advanced optimization:
h1|This is IFS Cloud
h2|Industry. Innovation. Choice.
h3|Works the way you want to work In the cloud, or where you need it Your open and connected digital backbone Always up to date and secure Unique industry depth Innovation ready to use Works the way you want to work In the cloud, or where you need it Your open and connected digital backbone Always up to date and secure Unique industry depth Innovation ready to use Book a demo
h4|The functionality you want, when you need it A platform for innovation and delightful experiences Everything you need for business now, and in the future IFS Cloud in action Intelligence to power decisions
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. , IFS offer world class workforce optimization solutions along with unrivalled breadth in service management capability. Equip your business to tackle even the most complex use cases and accelerate your digital transformation goals with the global service management leader. Empower your service staff and transform customer engagement with omni-channel contact center and customer service agent desktop solutions from IFS. Put your customers in control with the latest self-service solutions. From virtual assistants, chatbots and digital portals to knowledge bases and speech recognition, IFS can deliver the optimum self-service solution for your business. Make even the most complex service simple with complete field service solutions from IFS. From assets and parts to contracts, invoicing and warranty - remove your manual processes and give your service staff complete visibility. A complete feature-rich toolkit for field engineers, whether locating replacement parts, raising invoices for new jobs, or providing customer quotes on site, deliver service excellence and transform field worker productivity. Our merged reality solution connects remote experts with technicians, engineers or customers, to help instantly diagnose and solve issues. Maximize efficiency and Improve visibility: IFS makes it easy by managing all reverse logistics and depot repair processes as part of a single seamless solution. World-class scheduling and planning optimization software for high volume, volatile and complex service needs. From real-time intraday optimization to long term “What If” scenario planning, transform your workforce efficiency with IFS

li|Service Management
h1|Transformational Service Management
h2|Deliver service excellence and optimize your workforce efficiency with the world’s leading service management solution.
h3|Industry Leading Solutions
h4|Faster smarter customer engagement AI-powered self-service Complete, connected field service management Mobile Field Service Remote Assistance to share expertise instantly Reverse Logistics and Depot Repair AI-powered scheduling optimization
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Contact Centre and Customer Engagement Customer Self-Service Field Service Management Mobile Field Service Remote Assistance Reverse Logistics and Depot Repair Workforce scheduling and planning × Close
pa|NEC sought to centralize its global supply chain operations, standardize business processes by connecting sales with the manufacturing plant and production and consolidate multiple systems into a single instance enterprise solution to strengthen its global competitiveness. Recently, NEC's Public Business Unit implemented IFS Applications as part of its global supply chain management (SCM) reform to further strengthen its project-based manufacturing. File Information: Case Study, pdf 0.1 MB Share this page: The strong IFS Applications functionality in manufacturing, supply chain management and project management has been well received. It has streamlined operations, increased transparency and improved our market competiveness

li|NEC
sm|General Manager, Public Business Supply Chain Management Division, NEC Public Business Unit.
st|Mr. Makoto Awata
h1|Strengthening NEC’s Public Business supply chain with IFS Applications
h3|NEC Public Business DOWNLOAD Case Study
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pa|Volac, a global manufacturer and supplier of high-performance nutrition products, was growing rapidly and its legacy systems were not fit for purpose. The company needed to bring each of its different sites and business lines together under one system. By choosing IFS Applications, Volac would be able to meet its requirement to gather, store and access business data in a common single system. Since implementation, Volac has: Learn more about Volac’s experience and the benefits that IFS Applications has brought to the company now. File Information: Case Study, pdf 0.3 MB Share this page: IFS is King in the business and everything evolves around it. As we progress as a business and we start new factories, new ventures, IFS is the system that we implement

li|Volac A single, real-time view of the company Shared responsibility for data Automated messaging to speed up processes and reduce errors
sm|Head of Business Systems and Processes, Volac
st|Mark Large
h1|Volac realizes process efficiencies with IFS Applications
h2|Volac realizes process efficiencies with IFS Applications
h3|Volac realizes process efficiencies with IFS Applications DOWNLOAD Case Study
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. “As any fast-growing, successful business, IFS is constantly looking to hire new talent. We offer a global work environment where collaboration, trust, and agility form the basis for all endeavors. The fact that we live and breathe customer value is evident in our extraordinary financial results, our market-beating growth rate, and our above-average customer retention. To keep up our forward momentum, we need professional superstars who can turn ideas into reality and who are not afraid to question received wisdoms and ways of working. We have something really special here at IFS. But don’t take my word for it, come see for yourself!” Our company culture and ways of working are key differentiators for us and a big part of what distinguishes us from our competitors. Trust, Collaboration, and Agility are the cornerstones of how we operate and interact with customers, partners, and coworkers. We strive to give our customers a business solution that perfectly matches their current needs and can flex to cover all eventualities in the future. To achieve that, we go the extra mile in terms of service, availability and commitment. That’s why . As a company, we think it’s right to give something back to the communities where we operate, which is why IFS has maintained a long-term commitment to Corporate Social Responsibility (CSR). The centerpiece of our CSR initiatives is the IFS Foundation, which is a charitable trust set up to help break the poverty cycle in Sri Lanka. IFS is investing in a series of projects in partnership with local communities in remote and rural areas to renovate schools and hospitals, improve access to fresh water, and create employment opportunities. “As business systems analyst attached to the IFS Global Support Operations, I focus on manufacturing, engineering and project management. My primary responsibility is to liaise with customers to ensure IFS provides solutions that create true business value and operational excellence. What attracted me to IFS was its collaborative spirit across departments, regions, and even continents. Another key consideration was IFS’s non-hierarchical structure, which helps people flourish in their roles and have fun while working.” “Using communication as a tool to keep IFS’s Global Customer Organization informed, motivated and engaged, I nurture communication channels to enhance the ability to perform as one united team, especially when interacting with customers and the partner ecosystem. As a champion of IFS’s customer centricity, I develop thought leadership in partnership with the leadership team to drive external and internal communications that cut through the noise. The best things about my job is that it gives me the opportunity to work with talented people all over the world who all lean in and drive one goal.” “In my role as data migration/solution analyst, I make sure IFS’s airline customers’ business data is securely transitioned from legacy systems into IFS Maintenix while ensure all airworthiness requirements are met. My goal is to ensure the success of our clients in tracking all of their maintenance needs and maximizing their business potential. Besides having the world’s best colleagues and customers, the thing I like best about my job is that my work has a direct impact on making air travel safer.” We celebrate that IFS employees have diverse skills, experiences, and backgrounds. We believe that everyone should be able to bring their whole selves to work and be valued for it. It creates a culture that allows us to develop and expand our thinking. It enables us to achieve better results. By embracing and celebrating our differences, we are more representative of the customers, partners and communities we serve. We are always looking for new talent. Check out the overview below to find your next career move!

li|Working at IFS
st|Jane Keith, IFS CHRO #WeAreChallengers Tharindu Fernando, Business Systems Analyst - Sri Lanka Zoe Leach-Leeson, Communications Officer, IFS Global Customer Organization - United Kingdom Taha Zaidi, Senior Data Migration/Solution Analyst - Canada
h1|Power your dreams at IFS
h2|It’s not a coincidence that many of our employees have been with us for more than a decade. At IFS, we believe in providing people with the opportunity to choose their own development path—giving each individual the power to expand their knowledge and realize their goals.
h3|Career opportunities
h4|The IFS culture The IFS Foundation – breaking the poverty cycle “The spirit of IFS combines collaboration, innovation and, most importantly, fun” “IFS people really lean in where it matters” “I help make air travel safer” Diversity and Inclusion
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pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. Although IFS is a global enterprise software company, there are a lot of things people don’t know about us. As you will see below, customers really like working with the down-to-earth people at IFS. We believe in building a strong, open and pragmatic culture where we tell it like it is and give our customers choice. The benefits go both ways, and create a positive atmosphere for employees as well. Maybe that’s why IFS has been named a in the IT field for nine (!) consecutive years. Having happy staff that customers like to work with is nice, but what does it mean in practical terms for IFS’s customers? We already knew from asking over 500 of them that , so there is an obvious financial upside. But how does that compare with other companies? We commissioned independent research company eClerx to dig deep into financial data from the past decade to look for these answers. By comparing IFS customers with their respective industry rivals using other enterprise software solutions, we found that . The data set, containing over 40,000 data points, also told us that . Obviously, there is a lot of money to be gained by selecting the right software supplier. Being open and transparent in the way we work with customers also makes everyday life easier. a good number for a company working in an industry with a reputation for notoriously large and complicated IT implementations. That may explain why and why we are ! Working to help our customers excel is a noble cause in itself, but large companies like IFS should never forget their moral obligation to give back to the global community. We work regionally with activities that support the local community, such as in 2017, when we raised enough money to in Canada. However, IFS’s strongest commitment is to work toward getting more kids into schools and show them how fun it is to work with STEM and IT, areas with record-low interest level among the next generation. We do this through the IFS Education program, where . We have granted and contributed . And we’re just getting started! Have a look around our website to learn more about the company with high-performing customers, happy employees and a mindset to do good. Share this page:

li|Did You Know?
st|North America is IFS’s largest region Great Place to Work 82% of IFS customers have saved money by using IFS solutions in the past ten years, IFS customers received twice the ROI improvement of their competitors IFS customers have more than doubled their profit margin (EBITDA) in the past decade Seventy-five percent of IFS customers say implementing IFS solutions was as simple as, or easier than, expected; over 90% of IFS customers are satisfied the highest-rated midmarket ERP vendor and the highest-rated FSM software vendor on Gartner Peer Insights fill a Boeing 737 with food for the Ottawa Food Bank IFS collaborates with over 80 universities globally to promote interest in science and technology 150 full tuition and over 600 financial assistance scholarships to university students, over US $3 million toward university activities globally
h1|Did You Know?
h3|Our customers save time and money We want to make a difference
h4|Real people helping real people
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close It’s not a secret that we were founded by a group of students in a tent in Sweden in the early 1980s, but few know that nowadays in terms of revenue. × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IMPORTANT -- READ CAREFULLY BEFORE USING THIS SOFTWARE (DEFINED BELOW): THE SOFTWARE IS SUBJECT TO PROPRIETARY RIGHTS OF IFS OR, AS APPLICABLE, THIRD PARTIES, AS WELL AS APPLICABLE LICENSE TERMS AND RESTRICTED USE PROVISIONS AGREED BY IFS OR APPLICABLE THIRD PARTIES. BY USING THE SOFTWARE, YOU ACKNOWLEDGE AND CONFIRM THAT YOU HAVE UNDERSTOOD THAT THE SOFTWARE IS PROPRIETARY AND SUBJECT TO APPLICABLE LICENSE TERMS AND COPYRIGHT LAW, AND THEREBY CONFIRM YOUR ACKNOWLEDGEMENT OF THE PROVISIONS BELOW. The term "Software" means this supplement to IFS Applications. The Software may only be used with a valid license for IFS Applications and with the relevant IFS Application/s for which this Software applies, by authorized users using individual user names and passwords to be kept strictly confidential by the respective authorized user. You agree that you will use your best efforts to prevent and protect the contents of the Software from unauthorized use or disclosure. The license terms for IFS Applications apply to your use of this Software. You agree not to use the Software: Share this page:

li|Aurena Bot Terms of Use in a way prohibited by law, regulation, governmental order or decree, to violate the rights of others, to try to gain unauthorized access to or disrupt any service, device, data, account or network, to spam or distribute malware, in a way that could harm the Software or impair anyone else’s use of it.
h1|IFS Aurena Bot Terms of Use
h2|IFS AURENA BOT TERMS OF USE
h3|1 DEFINITION AND GENERAL USE 2 LICENSE RESTRICTIONS
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pa|Electronics manufacturing leader Kitron, has used their IFS enterprise resource planning (ERP) software to achieve 30 percent year-over-year quarterly growth. Kitron has Electronics Manufacturing Services (EMS) operations in its home country of Norway as well as the US, Sweden, Lithuania, Germany, Poland—all running in IFS ERP software. Now, Kitron is using IFS for demand-driven materials requirements planning (DDMRP), which has the potential to reduce inventory by 40 percent and lead times by 80 percent. Kitron manufactures and delivers anything from fully assembled electronic circuit boards to complete end products for customers globally. IFS ERP has helped them: File Information: Case Study, pdf 0.3 MB Share this page: We work with IFS as a business partner, not only as a software provider. For instance, we can influence the direction of future solutions, thereby ensuring functionality anchored in our daily business reality

li|Kitron Bring lean improvements to supplier relationship management, crucial in contract manufacturing where IFS helps manage alternate suppliers Grow rapidly in regulated environments like medical device manufacturing and autonomous technologies Standardize processes across the enterprise Make better-informed decisions based on accurate data
sm|Solutions Competence Center Manager at Kitron
st|Olaf Kristen Kristensen
h1|Kitron
h2|Kitron customer story
h3|Kitron DOWNLOAD Case Study
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pa|Carlsberg’s service business provides installation, repair, and maintenance to its customers in the hospitality industry. In its highly competitive industry, Carlsberg is tasked with seeking ways to deliver precise consistency as well as continually finding ways to differentiate itself. To meet these demands, Carlsberg has recently deployed IFS to support its service and asset management operations. “Operational efficiency and visibility are crucially important to us as we grow our service business and continue to develop our offerings,” says Per Ahlmann Andersen, Global Business Solutions Senior Director at Carlsberg. “The IFS platform will manage our service operations and also serve as a central repository for our inventory visibility and IoT data. We can house space and planogram insights, Digital DraughtMaster data, inventory availability and use the IFS platform to view and maintain all of our assets. We are a capital-intensive business with costly equipment in the field – having a single view of our assets, whether fielded at customer sites or located in our repair shops and warehouses, is hugely beneficial.” Other benefits include: File Information: Whitepaper, pdf 1.1 MB Share This Page The IFS platform will manage our service operations and also serve as a central repository for our inventory visibility and IoT data. Having a single view of our assets, whether fielded at customer sites or located in our repair shops and warehouses, is hugely beneficial

li|Carlsberg Projected efficiency gains between 10-15% Flexibility to support new delivery models for products and services Feature-complete mobile software Deployment flexibility as a managed cloud End-to-end IoT integration
sm|Global Business Solutions Senior Director at Carlsberg
st|Per Ahlmann Andersen
h1|Forward-thinking firms build their business around service
h3|Forward-thinking firms build their business around service DOWNLOAD Whitepaper
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The management of processes, formulae and materials, regulatory control, the complexities of managing bulk materials and integration with production plant and equipment are just some of the key challenges facing the chemical manufacturing and distribution industry today. In addition, many sectors of the industry have to comply with domestic and international regulations for hazardous materials like REACH, TSCA and CSIA. IFS addresses these needs by providing a fully integrated enterprise resource planning (ERP) software solution for the chemical manufacturing industry. Whether you are struggling with complex processes, keeping up with regulation or simply trying to take the business away from spreadsheet proliferation to build a more cohesive organization, IFS has the solution for you. expected inventory decrease IFS users the company was founded by John C. Cleaver Digital methods and processes are making huge changes to manufacturing. How can you adapt and improve margins, according to researchers, by as much as 26 percent? One thing is for sure—there is no one-size-fits-all, linear approach. IFS will help you establish business goals and identify desirable changes to processes, people dynamics and technologies. Explore the new-look, voice-activated IFS. It features IFS Aurena, a fresh, mobile-ready interface, and voice input via the AI-driven IFS Aurena Bot. Watch the video below to get a taste of what’s now possible. IFS gives you a 360-degree view of your supply chain and manufacturing business, bringing you broad scope, deep functionality and configurability to ensure that you can meet the needs of the chemicals market today. Features include: Our software is delivered the way your users want it, with a modern user interface, hosted in the cloud or on-premise IFS gives you a 360-degree view of your supply chain and manufacturing business, bringing you broad scope, deep functionality and configurability to ensure that you can meet the needs of the chemicals market today. Features include: Our software is delivered the way your users want it, with a modern user interface, hosted in the cloud or on-premise IFS provides time- and dollar-saving ERP software solutions for the food and beverage industry. Learn how implementing our ERP software helped Pukka Herbs in this video case study! Accurate forecasts are the panacea for food manufacturers, Is artificial intelligence getting us close to a solution, are we near to finding the forecasting Holy Grail? The process industry has spent billions of dollars on robots and robotic automation, but are these monoliths flexible enough for today’s manufacturing requirements, will they eventually take our jobs and will the human-less factory really become a reality? For many years the world has seen organizations founded to drive progress in environmental sustainability. The list is long, and increasing with new schemes and governance organizations being announced almost daily there are even organizations for ‘eco friendly concrete’ and ‘the sustainable phosphorous alliance!’
 I don’t know that anything is more vital to our business than IFS. IFS is our system of record, contains all of our information and is the basis for making all of our decisions going forward. Allan Lackas
li|Chemicals Mixed-mode production capabilities ranging from high-volume, make-to-stock and made-to-order custom-formula solutions Batch balancing for best capacity utilization Integrated CRM and NPD Multiple measurement units Sales forecasting with campaign support, seasonal profiles and collaboration Trade management with sales promotions, campaigns and rebates Multi-level traceability and shelf life/expiration date management Integration with Atrion’s Intelligent Authoring to ensure all materials comply with environmental regulations Operations delivered to the shop floor using touch screens and mobile devices Integrated WMS on mobile devices Mixed-mode production capabilities ranging from high-volume, make-to-stock and made-to-order custom-formula solutions Batch balancing for best capacity utilization Integrated CRM and NPD Multiple measurement units Sales forecasting with campaign support, seasonal profiles and collaboration Trade management with sales promotions, campaigns and rebates Multi-level traceability and shelf life/expiration date management Integration with Atrion’s Intelligent Authoring to ensure all materials comply with environmental regulations Operations delivered to the shop floor using touch screens and mobile devices Integrated WMS on mobile devices
h1|Chemical Manufacturing ERP Software
h2|Learn to respond, not react – from product development including simulation and history tracking of formulations and recipes, as well as advanced formula management, production sequencing, calculation of environmental footprint, multi-channel sales, multiple units of measure and multiple package options.
h3|ERP Solution ERP Solution
h4|IFS helps Cleaver-Brooks reduce costs and achieve growth Is pressure affecting your rate of reaction? IFS unveiled Industry-leading expertise across manufacturing Explore more manufacturing content
h5|Pukka Herbs ERP Implementation Video Case Study In search of the forecasting holy grail Robots Versus Humans – the Rise of the Cobot Taking sustainability seriously is not an option it’s an opportunity for innovative growth?
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close 0 % 0 0 Automotive Chemicals Discrete Manufacturing Food & Beverage Life Sciences × Close
em|Director of Business Applications, Cleaver-Brooks
pa|Integrated project- asset- and service management functionality within a core ERP platform is critical to mining organizations challenging for leadership. With an end to end solution supporting the entire mine lifecycle through feasibility, construction and operation, IFS software offers unparalleled depth of functionality built for usability and low total cost of ownership. With support for multi-site, multi-language and multi-currency, IFS offers mine operators and mining services providers a consistent enterprise platform across their international business and diverse workforce. the year Imerys and IFS began working together number of weeks to onboard an acquisition single data repository Resolute’s gold mines in Australia and Africa has produced more than 8 million ounces of gold Resolute owns four gold mines Flagship, Syama Gold Mine in Mali can produce more than 300,000 ounces of gold per year Disruptive mining technologies including IoT, GIS and operational intelligence offer new tools to executive teams that enable them to tilt the odds in their favor. Download this whitepaper to understand the emerging technology that can add value to your mining operation, as well as how and where to deploy them for the greatest benefit. IFS has been recognized as a top-rated vendor and distinguished by our customers as a Gartner Peer Insights Customers Choice' for Enterprise Asset Management Software through the Gartner Peer Insights platform. Embracing the challenges of dynamic growth without disrupting the business itself are important factors behind the success of Imerys Minerals and its use of IFS Applications to create an agile business. IFS supports mining companies challenge, grow and develop their diverse workforce. Mining companies face a number of different challenges when it comes to optimizing the asset lifecycle. Perhaps one of the biggest is the need to balance plant lifecycle cost with the total productivity. Finding that perfect balance is what successful asset management is all about. Imagine being able to reduce the lifecycle cost of managing assets and asset information in a totally integrated and open asset lifecycle management solution. That is what IFS is all about. From design to engineering, procurement and maintenance management, IFS Applications has such a wide scope of functionality that it can support every single stage of the asset lifecycle. For mining companies, projects are the cornerstone of developing their business. Successfully managing projects of various sizes and complexity is often the key to success. With a project-driven solution—where the project itself is the engine— high-level visibility and transparency are ensured throughout your enterprise. IFS’s experience in the mining industry and its policy of development in collaboration with its customers is reflected in the comprehensive range of capabilities provided by IFS Applications. Every aspect of the solution has been carefully considered and designed to provide the user with total control—in any situation. IFS supports mining companies challenge, grow and develop their diverse workforce. Mining companies face a number of different challenges when it comes to optimizing the asset lifecycle. Perhaps one of the biggest is the need to balance plant lifecycle cost with the total productivity. Finding that perfect balance is what successful asset management is all about. Imagine being able to reduce the lifecycle cost of managing assets and asset information in a totally integrated and open asset lifecycle management solution. That is what IFS is all about. From design to engineering, procurement and maintenance management, IFS Applications has such a wide scope of functionality that it can support every single stage of the asset lifecycle. For mining companies, projects are the cornerstone of developing their business. Successfully managing projects of various sizes and complexity is often the key to success. With a project-driven solution—where the project itself is the engine— high-level visibility and transparency are ensured throughout your enterprise. IFS’s experience in the mining industry and its policy of development in collaboration with its customers is reflected in the comprehensive range of capabilities provided by IFS Applications. Every aspect of the solution has been carefully considered and designed to provide the user with total control—in any situation. IFS offers unparalleled EAM and ERP functionality that covers the entire life of your mine and offers low TCO Click to learn more. Achieve operational excellence in mining and outperform competitors via ERP and asset management software and transformational technologies. Ensure the best possible performance with the latest in mining technology. Find more information about disruptive mining industry software including human resources systems, GIS, and IoT. The cost-cutting and downsizing of the last few years in the mining industry is at an end. Now, with global demand for many commodities growing, mining companies and their ecosystem of suppliers are looking at how they can take advantage of this recovery – fast
 We found no other application which met the width and breadth of our needs, or which was as well aligned to meet those needs. David Osborne We chose IFS because it was consistently strong across all the different areas, particularly enterprise asset management. Jodie Hatch
li|Mining & Mining Services Promoting safety management and occupational health and welfare Strategic human resources development Human resources in the operations equation Workforce management Site and Asset Management Constant striving to reduce downtime Preventative maintenance strategies Integration with process automation systems Supply chain optimization Real-time financial control Manage contracts Project planning needs to drive workflow Accurate estimating Variation control Risk management Real-time project follow up Integrated document management Out of the office, but in the know User-friendly software Manage your environmental impact Promoting safety management and occupational health and welfare Strategic human resources development Human resources in the operations equation Workforce management Site and Asset Management Constant striving to reduce downtime Preventative maintenance strategies Integration with process automation systems Supply chain optimization Real-time financial control Manage contracts Project planning needs to drive workflow Accurate estimating Variation control Risk management Real-time project follow up Integrated document management Out of the office, but in the know User-friendly software Manage your environmental impact
h1|Manage your mine
h2|with software offering functional breadth & depth to support the full asset lifecycle
h3|Empower & protect your workforce Complete asset lifecycle support Projects drive everything Everything under control Empower & protect your workforce Complete asset lifecycle support Projects drive everything Everything under control
h4|Imerys Minerals continues rapid expansion with IFS Resolute Mining digitizes business with IFS in the cloud Improve mining performance with disruptive technology IFS a Gartner Peer Insights Customers' Choice for Enterprise Asset Management Software Imerys Minerals continues rapid expansion with IFS IFS ERP, EAM and FSM deliver value to our customers across Telecommunications, Energy, Utilities & Resources Explore more mining content
h5|IFS offers ERP and EAM software that provides low TCO and covers the entire life of your mine Mining software drives operational excellence across “life of mine" Improve Performance With Disruptive Mining Technology How companies can take advantage of the mining industry recovery
sp|Toggle navigation Why IFS Cloud? By Capability By Category 0 0 0 0 m 0 0 k Mills & Metals Mining & Mining Services Oil & Gas Ports & Terminals Power Generation Telecoms Transmission & Distribution Transportation, Infrastructure & Operations Water Supply & Treatment × Close
em|European IT Manager, Imerys Minerals Chief Technology Officer , Resolute Mining Limited
pa|Embracing the challenges of dynamic growth without disrupting the business itself are important factors behind the success of Imerys Minerals and its use of IFS Applications to create an agile business. Discover more in the full case study File Information: Case Study, pdf 0,3 MB Share This Page We found no other application which met the width and breadth of our needs, or which was as well aligned to meet those needs To download your free copy, please fill in the form below

li|Imerys
sm|Imerys Minerals
st|David Osborne
h1|Imerys Minerals continues rapid expansion with IFS
h2|Imerys Customer Testimonial Video
h3|Imerys DOWNLOAD Case Study Your Details
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pa|The management of processes, formulae and materials, regulatory control, the complexities of managing bulk materials and integration with production plant and equipment are just some of the key challenges facing the chemical manufacturing and distribution industry today. In addition, many sectors of the industry have to comply with domestic and international regulations for hazardous materials like REACH, TSCA and CSIA. IFS addresses these needs by providing a fully integrated enterprise resource planning (ERP) software solution for the chemical manufacturing industry. Whether you are struggling with complex processes, keeping up with regulation or simply trying to take the business away from spreadsheet proliferation to build a more cohesive organization, IFS has the solution for you. expected inventory decrease IFS users the company was founded by John C. Cleaver Digital methods and processes are making huge changes to manufacturing. How can you adapt and improve margins, according to researchers, by as much as 26 percent? One thing is for sure—there is no one-size-fits-all, linear approach. IFS will help you establish business goals and identify desirable changes to processes, people dynamics and technologies. Explore the new-look, voice-activated IFS. It features IFS Aurena, a fresh, mobile-ready interface, and voice input via the AI-driven IFS Aurena Bot. Watch the video below to get a taste of what’s now possible. IFS gives you a 360-degree view of your supply chain and manufacturing business, bringing you broad scope, deep functionality and configurability to ensure that you can meet the needs of the chemicals market today. Features include: Our software is delivered the way your users want it, with a modern user interface, hosted in the cloud or on-premise IFS gives you a 360-degree view of your supply chain and manufacturing business, bringing you broad scope, deep functionality and configurability to ensure that you can meet the needs of the chemicals market today. Features include: Our software is delivered the way your users want it, with a modern user interface, hosted in the cloud or on-premise IFS provides time- and dollar-saving ERP software solutions for the food and beverage industry. Learn how implementing our ERP software helped Pukka Herbs in this video case study! Accurate forecasts are the panacea for food manufacturers, Is artificial intelligence getting us close to a solution, are we near to finding the forecasting Holy Grail? The process industry has spent billions of dollars on robots and robotic automation, but are these monoliths flexible enough for today’s manufacturing requirements, will they eventually take our jobs and will the human-less factory really become a reality? For many years the world has seen organizations founded to drive progress in environmental sustainability. The list is long, and increasing with new schemes and governance organizations being announced almost daily there are even organizations for ‘eco friendly concrete’ and ‘the sustainable phosphorous alliance!’
 I don’t know that anything is more vital to our business than IFS. IFS is our system of record, contains all of our information and is the basis for making all of our decisions going forward. Allan Lackas
li|Chemicals Mixed-mode production capabilities ranging from high-volume, make-to-stock and made-to-order custom-formula solutions Batch balancing for best capacity utilization Integrated CRM and NPD Multiple measurement units Sales forecasting with campaign support, seasonal profiles and collaboration Trade management with sales promotions, campaigns and rebates Multi-level traceability and shelf life/expiration date management Integration with Atrion’s Intelligent Authoring to ensure all materials comply with environmental regulations Operations delivered to the shop floor using touch screens and mobile devices Integrated WMS on mobile devices Mixed-mode production capabilities ranging from high-volume, make-to-stock and made-to-order custom-formula solutions Batch balancing for best capacity utilization Integrated CRM and NPD Multiple measurement units Sales forecasting with campaign support, seasonal profiles and collaboration Trade management with sales promotions, campaigns and rebates Multi-level traceability and shelf life/expiration date management Integration with Atrion’s Intelligent Authoring to ensure all materials comply with environmental regulations Operations delivered to the shop floor using touch screens and mobile devices Integrated WMS on mobile devices
h1|Chemical Manufacturing ERP Software
h2|Learn to respond, not react – from product development including simulation and history tracking of formulations and recipes, as well as advanced formula management, production sequencing, calculation of environmental footprint, multi-channel sales, multiple units of measure and multiple package options.
h3|ERP Solution ERP Solution
h4|IFS helps Cleaver-Brooks reduce costs and achieve growth Is pressure affecting your rate of reaction? IFS unveiled Industry-leading expertise across manufacturing Explore more manufacturing content
h5|Pukka Herbs ERP Implementation Video Case Study In search of the forecasting holy grail Robots Versus Humans – the Rise of the Cobot Taking sustainability seriously is not an option it’s an opportunity for innovative growth?
sp|Toggle navigation Why IFS Cloud? By Capability By Category 0 % 0 0 Automotive Chemicals Discrete Manufacturing Food & Beverage Life Sciences × Close
em|Director of Business Applications, Cleaver-Brooks
pa|IFS delivers unprecedented value. By collaborating with customers and partners, we enable you to realize the intended value of your project. Our deep industry expertise coupled with our commitment to offering customers choice results in faster time to value so that customers can prove the financial benefit of their investment. Don’t just take our word for it. IDC conducted an independent, global study to quantify the value we bring customers in five key industries. IDC found IFS enterprise software had a direct, positive impact on revenue with an investment payback of only 15 months. Our customers also experienced reduced costs, improved compliance and increased team productivity. Matt Smith, Chief Architect at IFS, discusses the IFS approach to Business Value Engineering in a live interview with theCube. We have deep industry expertise and have built value packets which capture the very essence of these industry’s core business processes. During the Digital Business Value Assessment (DBVA), we start with our value packets for the process type you want to focus on—such as manufacture to order—and then perform analysis, mutually, with your team. We capture inputs, controls, outputs, and resources against each process activity, as well as current key performance indicators (KPIs). The DBVA software works its magic to produce a final business case for change. This business case is yours – you own it. It’s hosted in a secure private cloud instance, which you can log into tweak, validate, and produce reports. It’s a small investment of time—just one day—for potentially big returns. And the whole process is completed virtually. Independently recognized as a leading, global supplier of enterprise software, IFS provides solutions for security, defense manufacturing, aerospace, commercial aviation and fleet and asset management. During an independent, global study conducted by IDC, one customer cited IFS as “the only product able to handle the complexity and size of our operations”. The study also found IFS aerospace and defense customers benefitted from: Download the IDC Business Value study for Aerospace & Defense to learn more about the value IFS brings the industry. Organizations operating in the energy, utilities and resources vertical face common challenges in integrating disparate operations in complex business environments. IFS enables customers to transform capital asset management by increasing team productivity and efficiency. With greater choice in how and where they deployed their assets and labor, IDC found IFS customers benefitted from: Download the IDC Business Value study for Energy, Utilities & Resources to learn more about the value IFS brings the industry. IFS enterprise solutions for engineering, construction and infrastructure enable you to maximize the efficiency and robustness of complex projects and assets. One customer operating in this industry explained it chose IFS because, “we wanted a common platform to run our business and enable us to get better metrics and data to make decisions. So we selected IFS because it was able to do everything we were looking for under a single product.” IDC found IFS customers across engineering, construction and infrastructure achieved: Download the IDC Business Value study for Engineering, Construction & Infrastructure to learn more about the value IFS brings the industry. IFS enterprise software enables manufacturers to operate flexibly, with any combination of make-to-stock, configure-to-order and engineer-to-order modes, and support everything from high volume repetitive manufacturing to batch and complex project-based manufacturing. IDC interviewed manufacturing customers to quantify the value IFS brings this industry. It found choosing IFS increasing teams’ efficiency and gives a complete view of the manufacturing process enabling customers to achieve: Discover real world examples from the IDC Business Value study for Manufacturing so you can see how a more agile manufacturing team can help you adapt to new priorities and changing customer demands. Service software has become more important than ever as a result of growing customer expectations and increased competition, leading to shift among service organizations. IFS stands alone in the service industry in its ability to provide the whole picture of your service business, from the asset, through the execution. With IFS, you get a partner with the in-depth knowledge needed for you to challenge the boundaries of service excellence. IDC conducted a global study, interviewing service organizations, and found IFS customers reduce operational costs and increase productivity by 18%, as teams can work faster, seamlessly and efficiently. These customers also benefitted from: Download the IDC Business Value study for Service Organizations to learn more about the value IFS brings the industry Independently recognized as a leading, global supplier of enterprise software, IFS provides solutions for security, defense manufacturing, aerospace, commercial aviation and fleet and asset management. During an independent, global study conducted by IDC, one customer cited IFS as “the only product able to handle the complexity and size of our operations”. The study also found IFS aerospace and defense customers benefitted from: Download the IDC Business Value study for Aerospace & Defense to learn more about the value IFS brings the industry. Organizations operating in the energy, utilities and resources vertical face common challenges in integrating disparate operations in complex business environments. IFS enables customers to transform capital asset management by increasing team productivity and efficiency. With greater choice in how and where they deployed their assets and labor, IDC found IFS customers benefitted from: Download the IDC Business Value study for Energy, Utilities & Resources to learn more about the value IFS brings the industry. IFS enterprise solutions for engineering, construction and infrastructure enable you to maximize the efficiency and robustness of complex projects and assets. One customer operating in this industry explained it chose IFS because, “we wanted a common platform to run our business and enable us to get better metrics and data to make decisions. So we selected IFS because it was able to do everything we were looking for under a single product.” IDC found IFS customers across engineering, construction and infrastructure achieved: Download the IDC Business Value study for Engineering, Construction & Infrastructure to learn more about the value IFS brings the industry. IFS enterprise software enables manufacturers to operate flexibly, with any combination of make-to-stock, configure-to-order and engineer-to-order modes, and support everything from high volume repetitive manufacturing to batch and complex project-based manufacturing. IDC interviewed manufacturing customers to quantify the value IFS brings this industry. It found choosing IFS increasing teams’ efficiency and gives a complete view of the manufacturing process enabling customers to achieve: Discover real world examples from the IDC Business Value study for Manufacturing so you can see how a more agile manufacturing team can help you adapt to new priorities and changing customer demands. Service software has become more important than ever as a result of growing customer expectations and increased competition, leading to shift among service organizations. IFS stands alone in the service industry in its ability to provide the whole picture of your service business, from the asset, through the execution. With IFS, you get a partner with the in-depth knowledge needed for you to challenge the boundaries of service excellence. IDC conducted a global study, interviewing service organizations, and found IFS customers reduce operational costs and increase productivity by 18%, as teams can work faster, seamlessly and efficiently. These customers also benefitted from: Download the IDC Business Value study for Service Organizations to learn more about the value IFS brings the industry So what happens after go live? Software implementation is just the beginning. IFS Senior Vice President Customer Success, Paul Helms and Senior Vice President - Global Head of Consulting, Stefano Mattiello discuss ongoing value maximization in a live interview with theCube. Join our online community for users, partners, executive sponsors and IFS insiders. Here you’ll be able to ask and answer questions, gaining and offering insight into our products and your industry. China Airlines is performing faster, better and safer with IFS Maintenix MRO software from IFS. Read the white paper to learn how. Discover how Royal IHC benefitted by using IFS Applications as its maritime software solution. Over its twenty-year relationship with IFS, Babcock has gone from using it solely as a financial solution to implementing the entire ERP suite, delivering major business value

li|Business Value More flying time per aircraft resulting in increased revenue More maintenance work orders completed every day Longer term utilization of aircraft Rate of utilization and efficiency above 90% 18% increase in user productivity 10-15% improvement in asset lifespan Faster delivery time of projects Better support for the complete asset life cycle Significant reduction of time to close a deal 18% increase in team productivity 10% more products delivered on time 14% faster delivery of products 28% more work orders completed each day 14% faster delivery of products / services 10% increase in field service team productivity More flying time per aircraft resulting in increased revenue More maintenance work orders completed every day Longer term utilization of aircraft Rate of utilization and efficiency above 90% 18% increase in user productivity 10-15% improvement in asset lifespan Faster delivery time of projects Better support for the complete asset life cycle Significant reduction of time to close a deal 18% increase in team productivity 10% more products delivered on time 14% faster delivery of products 28% more work orders completed each day 14% faster delivery of products / services 10% increase in field service team productivity
h1|Business Value of IFS enterprise solutions
h2|Deliver more value. Faster.
h3|Security, Aerospace & Defense Energy, Utilities & Resources Energy, Construction & Infrastructure Manufacturing Service Security, Aerospace & Defense Energy, Utilities & Resources Energy, Construction & Infrastructure Manufacturing Service Ready to find out what a digital business value assessment could do for your business? Get in touch.
h4|Choice pays off: IFS customers increase productivity by 18% What is Business Value Engineering? Business value assessments go digital IFS and Customer Success Become an IFS Hero
h5|Safer, faster, better: modern MRO and performance excellence at China Airlines Royal IHC aims for increased business agility, transparency and uniformity with ‘ONE IHC’ Babcock delivers over 4,630 projects with IFS
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close
pa|Babcock is a leading provider of critical, complex engineering services to UK and international defense, aerial emergency service and civil nuclear customers. The company employs over 35,000 staff and returned an operating profit of £558m in 2019. Share This Page IFS gives the customer confidence because all the materials, sub-contracts, costs and labor are all captured by the solution. The level of detail and ability to drill down if needed works for everyone involved

li|Babcock Single source of project status for staff and customers Priorities clearly visible in IFS Lobbies Easy to use for both daily and occasional users Feature-rich and flexible across diverse needs Improved efficiency with mobile work orders
sm|ERP Solutions Manager, Babcock International
st|Barry Logan
h1|Babcock delivers over 4,630 projects with IFS
h2|Babcock delivers over 4,630 projects with IFS
h3|Babcock delivers over 4,630 projects with IFS
h4|Benefits
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS has extensive knowledge of the aerospace & defense industry. Independently recognized as a leading, global supplier of enterprise software, we provide solutions for: Our aerospace and defense industry experts are committed to ensuring the future success of our customers by providing best-in-class solutions and industry expertise to prepare them for what’s next. Managing projects from design to through-life support and phase out, while controlling costs, increasing supply chain efficiencies and achieving ISO compliance. Providing future-facing, end-to-end solutions that leverage efficiencies throughout the commercial aviation industry. Empowering total through-life availability and efficiency maximization in defense. Enabling competitive business, best practice and compliant delivery for MRO providers. Facilitating an integrated approach to strategic planning of support, logistics operations and effective maintenance of military assets

li|Aerospace & Defense Aerospace and defense manufacturing Commercial aviation Defense Fleet and asset management Military logistics Services and performance-based logistics
h1|Aerospace & Defense Software
h2|Empowering through-life availability of critical assets for commercial aviation, defense integrators and industry manufacturers.
h3|Aerospace & Defense Industry Expertise
h4|Complete software for Aerospace & Defense Manufacturing Agile Software for Airlines & Fleet Operators End-to-end software for Defense In Service Support Software for Independent MRO Service Providers Specialist software for military
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close Aerospace & Defense Manufacturers Airlines & Fleet Operators Defense In-Service Support Independent MRO Military Operators × Close
pa|We’re pleased to present this year’s award winners, who exemplified dedication to exceptional customer service, commitment to continued growth, and expertise in leveraging innovation to extend the capabilities of IFS’s solutions. IFS Partner Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Partner Portal? Or require an emergency license key? We've got you covered. IFS Partner Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support. Do you need an account to access the IFS Partner Portal? Or require an emergency license key? We've got you covered

h4|Access the IFS Partner Portal Need help? Access the IFS Partner Portal Need help?
sp|Toggle navigation Why IFS Cloud? By Capability By Category Announcing the winners of 2020 IFS Partner of the Year Awards Login to IFS Partner Portal Get license key Register Non-disclosure agreement Forgot your password? Get license key Register Non-disclosure agreement Forgot your password? Login to IFS Partner Portal × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS Maintenix eLogbook is a next-generation approach to electronic logbooks that delivers an integrated and mobile solution that works with the best-of-breed software for aviation maintenance management. IFS Maintenix eLogbook delivers a pilot-driven user experience that supports a connected workforce and pilot engagement model; delivering data accuracy; and improving upon reliability, performance, and quality of the aircraft and its flight schedule. The widespread benefit of next-generation electronic technical logbooks is an increasingly connected workforce. Airlines are striving towards connectivity across their operations, from check-in, in-flight connectivity right down to a connected and fleet-wide maintenance system. IFS Maintenix eLogbook acts a bridge that allows communication with all required stakeholders (maintenance operations control center, mechanics, supervisors, engineers, and pilots) working in unison allowing timely and pertinent information to flow from the flight deck to the hangar in real-time to maximize aircraft turnaround efficiency. Data is used to drive decision-making in all facets of the aviation business. By transforming paper-based and legacy processes into digital ones, IFS Maintenix eLogbook makes transcription and paperwork errors a thing of the past. The integrity of data can be better trusted with the IFS solution, seamlessly transferring fault information logged at the flight deck to IFS Maintenix Operator Edition, eliminating the need to re-key in information into a separate system. IFS Maintenix eLogbook is designed, first and foremost, with the pilot in mind. Like a modern suit, it offers a slim, tailored experience, providing the vital information pilots need to perform their job. In fact, pilots no longer need to physically be on the flight deck to be aware of maintenance issues and what impact they may have on the flight. Additionally, IFS Maintenix eLogbook empowers the pilot to log and note faults, in-flight. Through a purposeful two-way communication loop, IFS Maintenix eLogbook proactively informs maintenance crews and pilots well in advance of boarding the aircraft, of issues that need to be dealt with, providing more time to react. By being forewarned, airlines can significantly minimize the last-minute surprises which contribute to longer aircraft on ground (AOG) scenarios—keeping planes in the air, passengers happy and looking after that bottom line. From a cost-saving perspective, airlines have provided pilots with iPads or tablets to remove as much paper as possible from the flight deck. Delivering the logbook over a tablet transcends the paper-based platform and gives a pilot access to aircraft status anywhere anytime. The power of IFS Maintenix eLogbook is in its enhanced fault forwarding. The fault information is shared in an expedited fashion with the maintenance crew to proactively prepare, perform preliminary analysis, analyze and fix faults faster—thus mitigating costly delays, cancellations, and the dreaded ‘aircraft on ground’ status. The widespread benefit of next-generation electronic technical logbooks is an increasingly connected workforce. Airlines are striving towards connectivity across their operations, from check-in, in-flight connectivity right down to a connected and fleet-wide maintenance system. IFS Maintenix eLogbook acts a bridge that allows communication with all required stakeholders (maintenance operations control center, mechanics, supervisors, engineers, and pilots) working in unison allowing timely and pertinent information to flow from the flight deck to the hangar in real-time to maximize aircraft turnaround efficiency. Data is used to drive decision-making in all facets of the aviation business. By transforming paper-based and legacy processes into digital ones, IFS Maintenix eLogbook makes transcription and paperwork errors a thing of the past. The integrity of data can be better trusted with the IFS solution, seamlessly transferring fault information logged at the flight deck to IFS Maintenix Operator Edition, eliminating the need to re-key in information into a separate system. IFS Maintenix eLogbook is designed, first and foremost, with the pilot in mind. Like a modern suit, it offers a slim, tailored experience, providing the vital information pilots need to perform their job. In fact, pilots no longer need to physically be on the flight deck to be aware of maintenance issues and what impact they may have on the flight. Additionally, IFS Maintenix eLogbook empowers the pilot to log and note faults, in-flight. Through a purposeful two-way communication loop, IFS Maintenix eLogbook proactively informs maintenance crews and pilots well in advance of boarding the aircraft, of issues that need to be dealt with, providing more time to react. By being forewarned, airlines can significantly minimize the last-minute surprises which contribute to longer aircraft on ground (AOG) scenarios—keeping planes in the air, passengers happy and looking after that bottom line. From a cost-saving perspective, airlines have provided pilots with iPads or tablets to remove as much paper as possible from the flight deck. Delivering the logbook over a tablet transcends the paper-based platform and gives a pilot access to aircraft status anywhere anytime. The power of IFS Maintenix eLogbook is in its enhanced fault forwarding. The fault information is shared in an expedited fashion with the maintenance crew to proactively prepare, perform preliminary analysis, analyze and fix faults faster—thus mitigating costly delays, cancellations, and the dreaded ‘aircraft on ground’ status. The widespread benefit of next-generation electronic technical logbooks is an increasingly connected workforce. Airlines are striving towards connectivity across their operations, from check-in, in-flight connectivity right down to a connected and fleet-wide maintenance system. A next-gen approach to elogbooks that’s simple, elegant, and fully integrated with the best-of-breed software for aviation maintenance management. Learn why a truly electronic technical logbook lays the foundation for aircraft turnaround efficiency and ensures a connected workforce. Learn how IFS Maintenix Operator Edition offers a complete spectrum of aviation maintenance management via an integrated, web-enabled and mobile-ready software platform. For more information, download the IFS Maintenix Operator Edition brochure today! Read how commercial airlines can benefit from electronic technical logbooks and discover the next-gen approach IFS offers

li|eLogbook
h1|IFS Maintenix elogbook
h2|made for airlines, designed for pilots
h3|A Connected Workforce Improved Accuracy and Data Consistency Pilot Engagement On-time Performance and Quality of Service Cost Savings A Connected Workforce Improved Accuracy and Data Consistency Pilot Engagement On-time Performance and Quality of Service Cost Savings
h4|Explore the Benefits Taking paper out of the equation: How to maximize aircraft turnaround efficiency Best-of-breed software for aviation maintenance management
h5|A joint, proven approach to demystifying electronic logbooks IFS Maintenix eLogbook White paper IFS Maintenix Operator Edition Brochure IFS Maintenix eLogbook Blog
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close eLogbook Fleet Planner Operator Edition × Close
pa|IFS Applications has given Stadium the clear ability to manage its entire supply chain effectively and efficiently, enabling the Swedish sporting-goods chain to focus with confidence on its ambitions for expansion and growth in Europe and in the online shopping arena of the future. File Information: Case Study, pdf 0.2 MB Share this page: Efficient supply chain management and stock replenishment are crucial. Previously, we had to handle many of these processes manually, which wasn’t viable because we wanted to be one of the leading players in the trade

li|Stadium
sm|Project Manager
st|Stefan Maxeby
h1|Stadium AB gears up with IFS Applications for more expansion and growing online sales of sports gear
h2|IFS Supports Stadium's Retail Supply Chain
h3|Stadium DOWNLOAD Case Study
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS delivers unprecedented value. By collaborating with customers and partners, we enable you to realize the intended value of your project. Our deep industry expertise coupled with our commitment to offering customers choice results in faster time to value so that customers can prove the financial benefit of their investment. Don’t just take our word for it. IDC conducted an independent, global study to quantify the value we bring customers in five key industries. IDC found IFS enterprise software had a direct, positive impact on revenue with an investment payback of only 15 months. Our customers also experienced reduced costs, improved compliance and increased team productivity. Matt Smith, Chief Architect at IFS, discusses the IFS approach to Business Value Engineering in a live interview with theCube. We have deep industry expertise and have built value packets which capture the very essence of these industry’s core business processes. During the Digital Business Value Assessment (DBVA), we start with our value packets for the process type you want to focus on—such as manufacture to order—and then perform analysis, mutually, with your team. We capture inputs, controls, outputs, and resources against each process activity, as well as current key performance indicators (KPIs). The DBVA software works its magic to produce a final business case for change. This business case is yours – you own it. It’s hosted in a secure private cloud instance, which you can log into tweak, validate, and produce reports. It’s a small investment of time—just one day—for potentially big returns. And the whole process is completed virtually. Independently recognized as a leading, global supplier of enterprise software, IFS provides solutions for security, defense manufacturing, aerospace, commercial aviation and fleet and asset management. During an independent, global study conducted by IDC, one customer cited IFS as “the only product able to handle the complexity and size of our operations”. The study also found IFS aerospace and defense customers benefitted from: Download the IDC Business Value study for Aerospace & Defense to learn more about the value IFS brings the industry. Organizations operating in the energy, utilities and resources vertical face common challenges in integrating disparate operations in complex business environments. IFS enables customers to transform capital asset management by increasing team productivity and efficiency. With greater choice in how and where they deployed their assets and labor, IDC found IFS customers benefitted from: Download the IDC Business Value study for Energy, Utilities & Resources to learn more about the value IFS brings the industry. IFS enterprise solutions for engineering, construction and infrastructure enable you to maximize the efficiency and robustness of complex projects and assets. One customer operating in this industry explained it chose IFS because, “we wanted a common platform to run our business and enable us to get better metrics and data to make decisions. So we selected IFS because it was able to do everything we were looking for under a single product.” IDC found IFS customers across engineering, construction and infrastructure achieved: Download the IDC Business Value study for Engineering, Construction & Infrastructure to learn more about the value IFS brings the industry. IFS enterprise software enables manufacturers to operate flexibly, with any combination of make-to-stock, configure-to-order and engineer-to-order modes, and support everything from high volume repetitive manufacturing to batch and complex project-based manufacturing. IDC interviewed manufacturing customers to quantify the value IFS brings this industry. It found choosing IFS increasing teams’ efficiency and gives a complete view of the manufacturing process enabling customers to achieve: Discover real world examples from the IDC Business Value study for Manufacturing so you can see how a more agile manufacturing team can help you adapt to new priorities and changing customer demands. Service software has become more important than ever as a result of growing customer expectations and increased competition, leading to shift among service organizations. IFS stands alone in the service industry in its ability to provide the whole picture of your service business, from the asset, through the execution. With IFS, you get a partner with the in-depth knowledge needed for you to challenge the boundaries of service excellence. IDC conducted a global study, interviewing service organizations, and found IFS customers reduce operational costs and increase productivity by 18%, as teams can work faster, seamlessly and efficiently. These customers also benefitted from: Download the IDC Business Value study for Service Organizations to learn more about the value IFS brings the industry Independently recognized as a leading, global supplier of enterprise software, IFS provides solutions for security, defense manufacturing, aerospace, commercial aviation and fleet and asset management. During an independent, global study conducted by IDC, one customer cited IFS as “the only product able to handle the complexity and size of our operations”. The study also found IFS aerospace and defense customers benefitted from: Download the IDC Business Value study for Aerospace & Defense to learn more about the value IFS brings the industry. Organizations operating in the energy, utilities and resources vertical face common challenges in integrating disparate operations in complex business environments. IFS enables customers to transform capital asset management by increasing team productivity and efficiency. With greater choice in how and where they deployed their assets and labor, IDC found IFS customers benefitted from: Download the IDC Business Value study for Energy, Utilities & Resources to learn more about the value IFS brings the industry. IFS enterprise solutions for engineering, construction and infrastructure enable you to maximize the efficiency and robustness of complex projects and assets. One customer operating in this industry explained it chose IFS because, “we wanted a common platform to run our business and enable us to get better metrics and data to make decisions. So we selected IFS because it was able to do everything we were looking for under a single product.” IDC found IFS customers across engineering, construction and infrastructure achieved: Download the IDC Business Value study for Engineering, Construction & Infrastructure to learn more about the value IFS brings the industry. IFS enterprise software enables manufacturers to operate flexibly, with any combination of make-to-stock, configure-to-order and engineer-to-order modes, and support everything from high volume repetitive manufacturing to batch and complex project-based manufacturing. IDC interviewed manufacturing customers to quantify the value IFS brings this industry. It found choosing IFS increasing teams’ efficiency and gives a complete view of the manufacturing process enabling customers to achieve: Discover real world examples from the IDC Business Value study for Manufacturing so you can see how a more agile manufacturing team can help you adapt to new priorities and changing customer demands. Service software has become more important than ever as a result of growing customer expectations and increased competition, leading to shift among service organizations. IFS stands alone in the service industry in its ability to provide the whole picture of your service business, from the asset, through the execution. With IFS, you get a partner with the in-depth knowledge needed for you to challenge the boundaries of service excellence. IDC conducted a global study, interviewing service organizations, and found IFS customers reduce operational costs and increase productivity by 18%, as teams can work faster, seamlessly and efficiently. These customers also benefitted from: Download the IDC Business Value study for Service Organizations to learn more about the value IFS brings the industry So what happens after go live? Software implementation is just the beginning. IFS Senior Vice President Customer Success, Paul Helms and Senior Vice President - Global Head of Consulting, Stefano Mattiello discuss ongoing value maximization in a live interview with theCube. Join our online community for users, partners, executive sponsors and IFS insiders. Here you’ll be able to ask and answer questions, gaining and offering insight into our products and your industry. China Airlines is performing faster, better and safer with IFS Maintenix MRO software from IFS. Read the white paper to learn how. Discover how Royal IHC benefitted by using IFS Applications as its maritime software solution. Over its twenty-year relationship with IFS, Babcock has gone from using it solely as a financial solution to implementing the entire ERP suite, delivering major business value

li|Business Value More flying time per aircraft resulting in increased revenue More maintenance work orders completed every day Longer term utilization of aircraft Rate of utilization and efficiency above 90% 18% increase in user productivity 10-15% improvement in asset lifespan Faster delivery time of projects Better support for the complete asset life cycle Significant reduction of time to close a deal 18% increase in team productivity 10% more products delivered on time 14% faster delivery of products 28% more work orders completed each day 14% faster delivery of products / services 10% increase in field service team productivity More flying time per aircraft resulting in increased revenue More maintenance work orders completed every day Longer term utilization of aircraft Rate of utilization and efficiency above 90% 18% increase in user productivity 10-15% improvement in asset lifespan Faster delivery time of projects Better support for the complete asset life cycle Significant reduction of time to close a deal 18% increase in team productivity 10% more products delivered on time 14% faster delivery of products 28% more work orders completed each day 14% faster delivery of products / services 10% increase in field service team productivity
h1|Business Value of IFS enterprise solutions
h2|Deliver more value. Faster.
h3|Security, Aerospace & Defense Energy, Utilities & Resources Energy, Construction & Infrastructure Manufacturing Service Security, Aerospace & Defense Energy, Utilities & Resources Energy, Construction & Infrastructure Manufacturing Service Ready to find out what a digital business value assessment could do for your business? Get in touch.
h4|Choice pays off: IFS customers increase productivity by 18% What is Business Value Engineering? Business value assessments go digital IFS and Customer Success Become an IFS Hero
h5|Safer, faster, better: modern MRO and performance excellence at China Airlines Royal IHC aims for increased business agility, transparency and uniformity with ‘ONE IHC’ Babcock delivers over 4,630 projects with IFS
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close × Close
pa|Babcock is a leading provider of critical, complex engineering services to UK and international defense, aerial emergency service and civil nuclear customers. The company employs over 35,000 staff and returned an operating profit of £558m in 2019. Share this page: IFS gives the customer confidence because all the materials, sub-contracts, costs and labor are all captured by the solution. The level of detail and ability to drill down if needed works for everyone involved

li|Babcock Single source of project status for staff and customers Priorities clearly visible in IFS Lobbies Easy to use for both daily and occasional users Feature-rich and flexible across diverse needs Improved efficiency with mobile work orders
sm|ERP Solutions Manager, Babcock International
st|Barry Logan
h1|Babcock delivers over 4,630 projects with IFS
h2|Babcock delivers over 4,630 projects with IFS
h3|Babcock delivers over 4,630 projects with IFS
h4|Benefits
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close
pa|Service software has become more important than ever with the trend of growing customer expectations and increased competition, which has led to a shift among service organizations. Forward-thinking companies now strive for excellence through optimization, and firms are laying the groundwork for tomorrow’s challenges by focusing on utilities like cross-organization integration, outcomes-based contracts, and zero-touch service in order to maintain a competitive edge. This speaks to a growing imperative among all service firms to build a digital-first organization, focus on process improvements, workforce excellence, and passing those time and value savings onto their customers. IFS give you the tools that you need to supercharge those initiatives with our service industry solutions. With IFS, you have a service partner that offers unparalleled breadth and depth, allowing you to accelerate your output and dynamically enhance your business, while making no compromises to the way that you go to market. IFS stands alone in the service industry in its ability to provide the whole picture of your service business, from the asset, through the execution. With IFS, you get a partner with the in-depth knowledge of the service industry software needed for you to challenge the boundaries of service excellence. There are a lot of exciting technology advancements changing the service landscape for capital and industrial equipment. On one hand, large serviceable assets are continuing to increase in complexity, which makes repair and maintenance a sometimes-daunting task. On the other hand, new technologies and advancements, when wielded properly, can turn that complexity into an asset for an organization, allowing opportunities for remote resolution, predictive service, and significantly less downtime. Come see how IFS has built a solution to support you in those goals. Between a diverse and inconsistent set of serviceable assets, and an ever-growing level of complexity, maximizing service efficiency and managing downtime for high-tech and office equipment managers is more important than ever. Partner this with an increasing web of security concerns, regulatory issues, and corporate policies, and resolution is almost never as easy as it should be. To tackle these challenges, you need to find a service partner who can support the unique complexity of your service practice. IFS is ready to support your end-to-end service needs. For professional service providers, the needs of service excellence extend far beyond the technician and the customer. While some service management solutions can help optimize some service operations and not others, IFS is independently recognized for not just the depth, but also the breadth of its service solution. With FSM, you can feel confident that you will never need to compromise on integrating your processes, thus increasing uptime, saving operationally, and getting access the holistic data that can help your business move to the next level. Leading property and commercial services businesses understand that when issues arise, they need to be ready to address them expediently, and effectively. These solutions come from a dense network of in-house, contracted, and contingent labor sources, all of which need to be centrally managed. Whether it be a residential, retail, or industrial space, organizations need a service management platform with a scope of solutions that are tailored to their specific business. IFS takes that complexity and makes it an asset. Come see how. Retail is changing. With more choices than ever, customers are demanding standout experience from their shopping experiences, both when they purchase a product, and for the long-term. Forward-thinking retail enterprises understand that getting after-sales service right offers them an engine for new product offerings, and a way to engage with customers well beyond the sale. With IFS, Retail Professionals have a partner that can help them challenge the boundaries of traditional retail, and set them up for long-term success. New standards like 5G mean the telecoms industry needs connected business software that manages many varied challenges to remain efficient. The dispersed asset management of this smart, connected environment becomes more complex. Managing complex network assets, ensuring that asset performance management is optimal, that maintenance meets all the budget and cost objectives of an organization and in the 'last mile' the optimization of service delivery and customer satisfaction is enhanced is a common goal of the IFS solution. Trucking, logistics, and transportation companies have more tools that even to track, organize, and manage their fleet operations. With that comes increased customer expectations around the speed, accuracy, and transparency of operations and product delivery. With IFS, organizations have a partner that will help them seamlessly combine insights and analytics from the many systems at their disposal, and additionally offer them the tools to perform fleet management, parts management, and reverse logistics better than ever before

li|Service Industries
h1|Service Industry Software
h2|IFS places heavy emphasis on our software solutions for the service industry, creating a valuable tool for your everyday needs.
h3|Make Service the Centerpiece of Business Growth with IFS
h4|Capital & Industrial Equipment High-Tech & Office Equipment IT Infrastructure & Professional Services Property & Commercial Services Retail Telecommunications Transmission & Distribution Transportation & Logistics
sp|Toggle navigation Why IFS Cloud? By Capability By Category Capital & Industrial Equipment High-Tech & Office Equipment IT Infrastructure & Professional Services Property & Commercial Services Retail Telecommunications Transmission & Distribution Transportation & Logistics × Close
IFS has a long history as a solution of choice for automotive ERP (enterprise resource planning). Our automotive industry software customers enjoy support for the total lifecycle - from design integration through demand management, supply chain management, full-scale production, sales and aftersales service—fully integrated with financials and human resources. Plus support for lean initiatives like Kanban. IFS solutions' automotive industry ERP software solution is appropriate for vehicle manufacturer/assemblers and tier 1 to tier N suppliers. number of years the ethos at Morgan has remained unchanged increase in staff time efficiency since launching IFS amount of seconds it takes to create a job card for each car, previously it was 2 hours Think your automotive Enterprise Resource Planning (ERP) software facilitates lean initiatives? Think again. This one failing could hamstring your initiatives. BWT Racing Point is a Formula 1 team that boasts a wealth of experience with over 500 Grand Prix races under its belt. Racing Point use cloud ERP from IFS to help manage the complex factory operations and help the team grow in the future. IFS for Automotive Suppliers includes solutions for manufacturing & distribution, supply chain, services, asset and project management, fully integrated with financials and human resources. These operate stand alone; integrated with existing corporate enterprise systems; or as part of a comprehensive IFS deployment. Some automotive suppliers need the same complex order-driven and mixed-mode functionality as other type manufacturers using IFS. However, automotive-related production often specifically involves lean manufacturing—including Kanban—electronic data interchange (EDI), n-level packaging and multi-site planning & execution. Of specific interest to vehicle manufacturers/assemblers are multiple-algorithm-based demand-planning and forecasting; service-level-based spare parts and planning; design-, engineer- and configure-to-order capability; program/project management, including make-to-project; and dynamic order processing/Seiban. With IFS Eco-footprint Management, environmental impacts are assigned to product units. Reports detail impacts by product line, manufacturing process, business unit or business enterprise. IFS for Automotive Suppliers includes solutions for manufacturing & distribution, supply chain, services, asset and project management, fully integrated with financials and human resources. These operate stand alone; integrated with existing corporate enterprise systems; or as part of a comprehensive IFS deployment. Some automotive suppliers need the same complex order-driven and mixed-mode functionality as other type manufacturers using IFS. However, automotive-related production often specifically involves lean manufacturing—including Kanban—electronic data interchange (EDI), n-level packaging and multi-site planning & execution. Of specific interest to vehicle manufacturers/assemblers are multiple-algorithm-based demand-planning and forecasting; service-level-based spare parts and planning; design-, engineer- and configure-to-order capability; program/project management, including make-to-project; and dynamic order processing/Seiban. With IFS Eco-footprint Management, environmental impacts are assigned to product units. Reports detail impacts by product line, manufacturing process, business unit or business enterprise. Discover how IFS helped MagnaFlow to go global in the automotive industry. The impact of electric vehicles on the future direction of the automotive industry is going to be huge. According to new statistics, 291,000 Battery Electric Vehicles (BEV) and Plug-in Hybrids (PHEV) were sold in Europe in Q3-2018, 35 percent higher than the same period in 2017. The automotive industry is already in the middle of huge market change. Cars and commercial vehicles are getting smarter, and global production continues to rise in almost every major geography – more than 80 million passenger cars were produced in 2017. Fifteen years ago, I was studying for a master’s degree in industrial automation at a technical university. We learned about open systems, industrial internet, old and new programming languages, collaborating robots, software-controlled machine clusters etc. Everything that you needed to build the smart factory
 I see IFS as the real foundation for the business. Without making this change we would be unable to move forward with the business. It’s partners like IFS that are really that fundamental to our growth and future for the next 100 or 200 years. We looked for a solution that could handle manufacturing, sales, spare parts. Actually, IFS was the only system I felt could do this out of the box. Graham Chapman
li|Automotive
h1|Automotive ERP Software
h2|Best-in-class ERP software for the complete automotive lifecycle – from design integration through supply chain to full-scale production, sales and service. IFS solutions' breadth of functionality benefits companies, including vehicle manufacturer/assemblers and all levels of suppliers.
h3|Automotive Industries Automotive Industries
h4|The Morgan Motor Company Embraces Modernity to Accelerate Tradition What One ERP Failing Could Hamstring Your Automotive Lean Initiative BWT Racing Point use IFS cloud ERP to challenge the competition Industry-leading expertise across manufacturing Integrated solutions for the challengers Explore more manufacturing content
h5|MagnaFlow goes global with the agility of IFS Formula E – a test bed for automotive innovation from track to road Pedal to the metal: Pushing new boundaries in automotive manufacturing IIoT – Why is it not happening
sp|Toggle navigation Why IFS Cloud? By Capability By Category × Close 0 0 % 0 Automotive Chemicals Discrete Manufacturing Food & Beverage Life Sciences × Close
em|Technology Director, The Morgan Motor Company
pa|IFS has a long history as a solution of choice for automotive ERP (enterprise resource planning). Our automotive industry software customers enjoy support for the total lifecycle - from design integration through demand management, supply chain management, full-scale production, sales and aftersales service—fully integrated with financials and human resources. Plus support for lean initiatives like Kanban. IFS solutions' automotive industry ERP software solution is appropriate for vehicle manufacturer/assemblers and tier 1 to tier N suppliers. number of years the ethos at Morgan has remained unchanged increase in staff time efficiency since launching IFS amount of seconds it takes to create a job card for each car, previously it was 2 hours Think your automotive Enterprise Resource Planning (ERP) software facilitates lean initiatives? Think again. This one failing could hamstring your initiatives. BWT Racing Point is a Formula 1 team that boasts a wealth of experience with over 500 Grand Prix races under its belt. Racing Point use cloud ERP from IFS to help manage the complex factory operations and help the team grow in the future. IFS for Automotive Suppliers includes solutions for manufacturing & distribution, supply chain, services, asset and project management, fully integrated with financials and human resources. These operate stand alone; integrated with existing corporate enterprise systems; or as part of a comprehensive IFS deployment. Some automotive suppliers need the same complex order-driven and mixed-mode functionality as other type manufacturers using IFS. However, automotive-related production often specifically involves lean manufacturing—including Kanban—electronic data interchange (EDI), n-level packaging and multi-site planning & execution. Of specific interest to vehicle manufacturers/assemblers are multiple-algorithm-based demand-planning and forecasting; service-level-based spare parts and planning; design-, engineer- and configure-to-order capability; program/project management, including make-to-project; and dynamic order processing/Seiban. With IFS Eco-footprint Management, environmental impacts are assigned to product units. Reports detail impacts by product line, manufacturing process, business unit or business enterprise. IFS for Automotive Suppliers includes solutions for manufacturing & distribution, supply chain, services, asset and project management, fully integrated with financials and human resources. These operate stand alone; integrated with existing corporate enterprise systems; or as part of a comprehensive IFS deployment. Some automotive suppliers need the same complex order-driven and mixed-mode functionality as other type manufacturers using IFS. However, automotive-related production often specifically involves lean manufacturing—including Kanban—electronic data interchange (EDI), n-level packaging and multi-site planning & execution. Of specific interest to vehicle manufacturers/assemblers are multiple-algorithm-based demand-planning and forecasting; service-level-based spare parts and planning; design-, engineer- and configure-to-order capability; program/project management, including make-to-project; and dynamic order processing/Seiban. With IFS Eco-footprint Management, environmental impacts are assigned to product units. Reports detail impacts by product line, manufacturing process, business unit or business enterprise. Discover how IFS helped MagnaFlow to go global in the automotive industry. The impact of electric vehicles on the future direction of the automotive industry is going to be huge. According to new statistics, 291,000 Battery Electric Vehicles (BEV) and Plug-in Hybrids (PHEV) were sold in Europe in Q3-2018, 35 percent higher than the same period in 2017. The automotive industry is already in the middle of huge market change. Cars and commercial vehicles are getting smarter, and global production continues to rise in almost every major geography – more than 80 million passenger cars were produced in 2017. Fifteen years ago, I was studying for a master’s degree in industrial automation at a technical university. We learned about open systems, industrial internet, old and new programming languages, collaborating robots, software-controlled machine clusters etc. Everything that you needed to build the smart factory
 I see IFS as the real foundation for the business. Without making this change we would be unable to move forward with the business. It’s partners like IFS that are really that fundamental to our growth and future for the next 100 or 200 years. We looked for a solution that could handle manufacturing, sales, spare parts. Actually, IFS was the only system I felt could do this out of the box. Graham Chapman
li|Automotive
h1|Automotive ERP Software
h2|Best-in-class ERP software for the complete automotive lifecycle – from design integration through supply chain to full-scale production, sales and service. IFS solutions' breadth of functionality benefits companies, including vehicle manufacturer/assemblers and all levels of suppliers.
h3|Automotive Industries Automotive Industries
h4|The Morgan Motor Company Embraces Modernity to Accelerate Tradition What One ERP Failing Could Hamstring Your Automotive Lean Initiative BWT Racing Point use IFS cloud ERP to challenge the competition Industry-leading expertise across manufacturing Integrated solutions for the challengers Explore more manufacturing content
h5|MagnaFlow goes global with the agility of IFS Formula E – a test bed for automotive innovation from track to road Pedal to the metal: Pushing new boundaries in automotive manufacturing IIoT – Why is it not happening
sp|Toggle navigation Why IFS Cloud? By Capability By Category 0 0 % 0 Automotive Chemicals Discrete Manufacturing Food & Beverage Life Sciences × Close
em|Technology Director, The Morgan Motor Company
pa|IFS Maintenix eLogbook is a next-generation approach to electronic logbooks that delivers an integrated and mobile solution that works with the best-of-breed software for aviation maintenance management. IFS Maintenix eLogbook delivers a pilot-driven user experience that supports a connected workforce and pilot engagement model; delivering data accuracy; and improving upon reliability, performance, and quality of the aircraft and its flight schedule. The widespread benefit of next-generation electronic technical logbooks is an increasingly connected workforce. Airlines are striving towards connectivity across their operations, from check-in, in-flight connectivity right down to a connected and fleet-wide maintenance system. IFS Maintenix eLogbook acts a bridge that allows communication with all required stakeholders (maintenance operations control center, mechanics, supervisors, engineers, and pilots) working in unison allowing timely and pertinent information to flow from the flight deck to the hangar in real-time to maximize aircraft turnaround efficiency. Data is used to drive decision-making in all facets of the aviation business. By transforming paper-based and legacy processes into digital ones, IFS Maintenix eLogbook makes transcription and paperwork errors a thing of the past. The integrity of data can be better trusted with the IFS solution, seamlessly transferring fault information logged at the flight deck to IFS Maintenix Operator Edition, eliminating the need to re-key in information into a separate system. IFS Maintenix eLogbook is designed, first and foremost, with the pilot in mind. Like a modern suit, it offers a slim, tailored experience, providing the vital information pilots need to perform their job. In fact, pilots no longer need to physically be on the flight deck to be aware of maintenance issues and what impact they may have on the flight. Additionally, IFS Maintenix eLogbook empowers the pilot to log and note faults, in-flight. Through a purposeful two-way communication loop, IFS Maintenix eLogbook proactively informs maintenance crews and pilots well in advance of boarding the aircraft, of issues that need to be dealt with, providing more time to react. By being forewarned, airlines can significantly minimize the last-minute surprises which contribute to longer aircraft on ground (AOG) scenarios—keeping planes in the air, passengers happy and looking after that bottom line. From a cost-saving perspective, airlines have provided pilots with iPads or tablets to remove as much paper as possible from the flight deck. Delivering the logbook over a tablet transcends the paper-based platform and gives a pilot access to aircraft status anywhere anytime. The power of IFS Maintenix eLogbook is in its enhanced fault forwarding. The fault information is shared in an expedited fashion with the maintenance crew to proactively prepare, perform preliminary analysis, analyze and fix faults faster—thus mitigating costly delays, cancellations, and the dreaded ‘aircraft on ground’ status. The widespread benefit of next-generation electronic technical logbooks is an increasingly connected workforce. Airlines are striving towards connectivity across their operations, from check-in, in-flight connectivity right down to a connected and fleet-wide maintenance system. IFS Maintenix eLogbook acts a bridge that allows communication with all required stakeholders (maintenance operations control center, mechanics, supervisors, engineers, and pilots) working in unison allowing timely and pertinent information to flow from the flight deck to the hangar in real-time to maximize aircraft turnaround efficiency. Data is used to drive decision-making in all facets of the aviation business. By transforming paper-based and legacy processes into digital ones, IFS Maintenix eLogbook makes transcription and paperwork errors a thing of the past. The integrity of data can be better trusted with the IFS solution, seamlessly transferring fault information logged at the flight deck to IFS Maintenix Operator Edition, eliminating the need to re-key in information into a separate system. IFS Maintenix eLogbook is designed, first and foremost, with the pilot in mind. Like a modern suit, it offers a slim, tailored experience, providing the vital information pilots need to perform their job. In fact, pilots no longer need to physically be on the flight deck to be aware of maintenance issues and what impact they may have on the flight. Additionally, IFS Maintenix eLogbook empowers the pilot to log and note faults, in-flight. Through a purposeful two-way communication loop, IFS Maintenix eLogbook proactively informs maintenance crews and pilots well in advance of boarding the aircraft, of issues that need to be dealt with, providing more time to react. By being forewarned, airlines can significantly minimize the last-minute surprises which contribute to longer aircraft on ground (AOG) scenarios—keeping planes in the air, passengers happy and looking after that bottom line. From a cost-saving perspective, airlines have provided pilots with iPads or tablets to remove as much paper as possible from the flight deck. Delivering the logbook over a tablet transcends the paper-based platform and gives a pilot access to aircraft status anywhere anytime. The power of IFS Maintenix eLogbook is in its enhanced fault forwarding. The fault information is shared in an expedited fashion with the maintenance crew to proactively prepare, perform preliminary analysis, analyze and fix faults faster—thus mitigating costly delays, cancellations, and the dreaded ‘aircraft on ground’ status. The widespread benefit of next-generation electronic technical logbooks is an increasingly connected workforce. Airlines are striving towards connectivity across their operations, from check-in, in-flight connectivity right down to a connected and fleet-wide maintenance system. A next-gen approach to elogbooks that’s simple, elegant, and fully integrated with the best-of-breed software for aviation maintenance management. Learn why a truly electronic technical logbook lays the foundation for aircraft turnaround efficiency and ensures a connected workforce. Learn how IFS Maintenix Operator Edition offers a complete spectrum of aviation maintenance management via an integrated, web-enabled and mobile-ready software platform. For more information, download the IFS Maintenix Operator Edition brochure today! Read how commercial airlines can benefit from electronic technical logbooks and discover the next-gen approach IFS offers

li|eLogbook
h1|IFS Maintenix elogbook
h2|made for airlines, designed for pilots
h3|A Connected Workforce Improved Accuracy and Data Consistency Pilot Engagement On-time Performance and Quality of Service Cost Savings A Connected Workforce Improved Accuracy and Data Consistency Pilot Engagement On-time Performance and Quality of Service Cost Savings
h4|Explore the Benefits Taking paper out of the equation: How to maximize aircraft turnaround efficiency Best-of-breed software for aviation maintenance management
h5|A joint, proven approach to demystifying electronic logbooks IFS Maintenix eLogbook White paper IFS Maintenix Operator Edition Brochure IFS Maintenix eLogbook Blog
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Formerly known as 'Challenger magazine', MindFuel brings to readers news from the IFS ecosystem and is designed to provide IFS customers primarily, with relevant, valuable information about IFS and more. MindFuel Magazine aims to engross the busy reader with visually engaging, short-medium length articles covering a range of topics that are IFS product specific as well as industry focused, business and publicly topical articles. In this IFS Cloud special edition of MindFuel Magazine, we take a deep dive in to the who, what and why of IFS Cloud and we delve into what this product could mean for your organization. In this issue, read exclusive interviews with leadership expert Linda Hill and endurance swimmer Lewis Pugh. This issue features an exclusive interview with Tony Hawk, plus look back on the highlights from the IFS World Conference 2019 in Boston
 We are keen to include your customer stories and to spread the word of your relationship with IFS. Reach out to to find out how you can be a part of the next issue of MindFuel.
li|Mindfuel Magazine
h1|MindFuel Magazine
h2|A magazine for the IFS ecosystem.
h4|MindFuel Magazine Challenger - Issue H1 2020 Challenger - Issue H2 2019 Are you an IFS partner?
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li|IFS GSA Schedule
h1|IFS General Services Administration (GSA) Schedule
h2|IFS is a Proud GSA Contract Holder
h3|GSA Contract Holder
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pa|IFS Användarförening består av mer än 100 medlemsföretag. Vi är oberoende från IFS och drivs av IFS kunder i Skandinavien. Sedan starten 2005 har vi arrangerat mer än 100 aktiviteter! Vi förmedlar produktinformation och delar kunskap, idéer och erfarenheter om allt som rör IFS och IFS Applications! Watch the video to learn about the IFS Scandinavian User Group (in English). Up to now we have arranged more than 100 activities and the number of participants has increased to about 5,000. At present, we create digital meetings. Video från en tidigare Användarkonferens. Idag skapar vi digitala möten, Onlinemöten och webinarier. Please use the form at the bottom of the page to get in touch with a board member. Heidi är ERP ansvarig på Østfold Energi. Heidi har även projektledarrollen för IFS-relaterade projekt. Utöver förvaltningen av IFS är hon controller ör ett dotterbolag inom Østfold Energi, Midtfjellet Vindkraft AS. Heidi har varit styrelsemedlem sedan 2013, och har även haft styrelseuppdrag för den tidigare norska ”Brukerforeningen”. Magnus Ingemars är operativt ansvarig och sekreterare i föreningen och oberoende konsult. Han har arbetat med IFS sedan år 2000 och med styrelsefrågor för Användarföreningen sedan 2008. I sin tidigare roll som projektledare och IT-förvaltare på Systembolaget AB har Magnus arbetat med upphandling, implementering, vidareutveckling och förvaltning av affärssystemet. Christer arbetar som lösningsarkitekt för affärssystemet på Saab Aeronautics i Linköping. Han har arbetat med utveckling, implementering och förvaltning av affärssystem sedan 1987. Catarina är förvaltningsledare för IFS på Umeå Energi sedan 2012. Marianne är förvaltningsledare för IFS inom Sporveien, koncern IT. Marie arbetar sedan 2017 som IFS Applications Coordinator på Floatel International. Hon har tidigare varit anställd på IFS Sverige, där hon har arbetat i olika roller inom support- och konsultorganisationen. Under verksamhetsåret har vi arrangerat 5 egna medlemsaktiviteter, deltagit på IFS World Conference 2019 och därutöver arbetat för att få fler medlemmar, producerat informationsblad om föreningen och uppdatera våra hemsidor (pågående arbeten). Under verksamhetsåret har vi arrangerat sex medlemsaktiviteter, varav två större event: Under verksamhetsåret har vi arrangerat 7 aktiviteter i egen regi och därutöver deltagit i aktiviteter med IFS. Under verksamhetsåret 2016/17 har vi arrangerat 11 aktiviteter i egen regi och därutöver deltagit i aktiviteter med IFS. (*) Överlämningen genomfördes av den operativt ansvarige till R&D, ingen konventionell kundaktivitet/seminarium (omfattande medlemsaktiviteter dessförinnan och förberedelser). Ett intressant studiebesök och möte om applikatorisk lösningsdrift av IFS Applications och kringliggande system. EVRY delade med sig av sin långa erfarenhet av drift och support av IFS Applications och här kan du ta del av presentationerna från dagen. Under verksamhetsåret har vi arrangerat 5 egna medlemsaktiviteter, deltagit på IFS World Conference 2019 och därutöver arbetat för att få fler medlemmar, producerat informationsblad om föreningen och uppdatera våra hemsidor (pågående arbeten). Under verksamhetsåret har vi arrangerat sex medlemsaktiviteter, varav två större event: Under verksamhetsåret har vi arrangerat 7 aktiviteter i egen regi och därutöver deltagit i aktiviteter med IFS. Under verksamhetsåret 2016/17 har vi arrangerat 11 aktiviteter i egen regi och därutöver deltagit i aktiviteter med IFS. (*) Överlämningen genomfördes av den operativt ansvarige till R&D, ingen konventionell kundaktivitet/seminarium (omfattande medlemsaktiviteter dessförinnan och förberedelser). Ett intressant studiebesök och möte om applikatorisk lösningsdrift av IFS Applications och kringliggande system. EVRY delade med sig av sin långa erfarenhet av drift och support av IFS Applications och här kan du ta del av presentationerna från dagen. Har du frågor om medlemskap, vill ta emot våra nyhetsbrev med kommande aktiviteter, kontakta oss här:

li|IFS Användarförening Nya medlemmar är välkomna Medlemskapet gäller hela företaget Medlemsavgiften är bara 9.500 kronor Som medlem kan man delta med flera deltagare på våra aktiviteter Nu arrangerar vi digitala möten Årsmöte för 2018/2019 den 14 juni. Via Skype, telefon och på IFS kontor i Stockholm. IFS World Conference 2019, den 7-10 oktober, Boston USA. Med User Group Meeting och andra möten. Användarföreningens Applications 10 dag på Oslo Airport den 5 december. Fullbokat med 120 deltagare.Webinar om IFS Cloud Solutions and New Services from IFS, den 18 mars 2020. Från början planerat som seminarium på Clarion Arlanda, men på grund av Coronaepidemin istället genomfört som digitalt möte samma datum. Cirka 70 deltagare Online. Träindustriforum den 13 maj 2020. Från början planerat som seminarium på IFS nya kontor i Stockholm den 13 mars, men genomförs på grund av Coronaepidemin istället som ett digitalt möte. Cirka 20 deltagare. Videomöte. Viktiga nyheter i IFS Financials, med E-faktura, E-order, uppfyll lokala regler globalt. Från början planerat som seminarium på Pageros kontor i Göteborg den 22 april, men genomförs på grund av Coronaepidemin istället som ett digitalt möte. Cirka 180 deltagare (eller fler). Informationsblad om Användarföreningen, på svenska, norska, danska och engelska. Uppdatering av Användarföreningens hemsidor (pågår) Arbete för att få fler medlemmar (pågår) Årsmötet för 2017/18 den 14 juni. Via Skype, telefon och på IFS kontor i Stockholm. IFS World Conference 2018, den 1-3 maj, Atlanta USA. Med User Group Meeting och andra programpunkter som vi arrangerade. Seminarium och studiebesök på Sporveien, Ryen verksted, Oslo, den 12 september. IFS Customer Summit 2018, den 15-16 oktober på Clarion Arlanda. Ett gemensamt arrangemang med IFS. Seminarium och studiebesök på APM Terminals i Göteborg den 5 februari. Användardagen 2019 på Clarion Arlanda den 10 april. Årsmöte 2017, Clarion Arlanda, Skype och telefon, 1 juni 2017 Användarkonferens, Scandic Oslo Airport, 13-14 november 2017 Arbetsinstruktioner och Dokumenthantering med ClickLearn och Addovation, IFS kontor i Stockholm 6 februari 2018 Arbetsinstruktioner och Dokumenthantering med ClickLearn och Addovation, IFS kontor i Asker 8 februari 2018 Användarföreningens seminarium om GDPR, Stockholm Arlanda 17 april 2018 Användarföreningens seminarium om GDPR, Oslo Airport 19 april 2018 Användarföreningens seminarium om GDPR, IFS kontor i Köpenhamn 24 april 2018 Användarföreningen har deltagit och medverkat på följande IFS-event: IFS Manufacturing Forum, Stockholm, 11 maj 2017 IFS World Conference, Atlanta, USA, 30 april till 3 maj 2018 Årsmöte 2015/2016 med aktiviteter, Arlanda, 19 maj 2016 Överlämning av 100 prioriterade förbättringsförslag till R&D, Linköping, 3 juni 2016* Arkivering för ökad användarvänlighet och prestanda, Stockholm, 7 september 2016 Konfigurationsmöjligheter vs. förvaltningsbarhet, Göteborg, 13 september 2016 Arkivering for bedre brukervennligthet og ytelse, Asker, 21 september 2016 User Group Meeting på IFS World Conference, Göteborg, 26 oktober 2016 Uppgraderingsdag med erfarenheter av IFS Applications 9, Göteborg, 24 november 2016 Oppgraderingsdag med erfaringer IFS Applications 9, Oslo Airport, 30 november 2016 Konfigurationsmuligheter vs. forvaltet løsning, Asker, 26 januari 2017 Kundforum, Stockholm, 20 april 2017 Kundeforum, Asker, 27 april 2017 IFS World Conference, Göteborg, 25-27 oktober 2016 IFS Manufacturing Forum, Stockholm, 10 maj 2016 IFS Energy Forum, dag 2, 5 april 2017 Årsmöte för 2018/2019 den 14 juni. Via Skype, telefon och på IFS kontor i Stockholm. IFS World Conference 2019, den 7-10 oktober, Boston USA. Med User Group Meeting och andra möten. Användarföreningens Applications 10 dag på Oslo Airport den 5 december. Fullbokat med 120 deltagare.Webinar om IFS Cloud Solutions and New Services from IFS, den 18 mars 2020. Från början planerat som seminarium på Clarion Arlanda, men på grund av Coronaepidemin istället genomfört som digitalt möte samma datum. Cirka 70 deltagare Online. Träindustriforum den 13 maj 2020. Från början planerat som seminarium på IFS nya kontor i Stockholm den 13 mars, men genomförs på grund av Coronaepidemin istället som ett digitalt möte. Cirka 20 deltagare. Videomöte. Viktiga nyheter i IFS Financials, med E-faktura, E-order, uppfyll lokala regler globalt. Från början planerat som seminarium på Pageros kontor i Göteborg den 22 april, men genomförs på grund av Coronaepidemin istället som ett digitalt möte. Cirka 180 deltagare (eller fler). Informationsblad om Användarföreningen, på svenska, norska, danska och engelska. Uppdatering av Användarföreningens hemsidor (pågår) Arbete för att få fler medlemmar (pågår) Årsmötet för 2017/18 den 14 juni. Via Skype, telefon och på IFS kontor i Stockholm. IFS World Conference 2018, den 1-3 maj, Atlanta USA. Med User Group Meeting och andra programpunkter som vi arrangerade. Seminarium och studiebesök på Sporveien, Ryen verksted, Oslo, den 12 september. IFS Customer Summit 2018, den 15-16 oktober på Clarion Arlanda. Ett gemensamt arrangemang med IFS. Seminarium och studiebesök på APM Terminals i Göteborg den 5 februari. Användardagen 2019 på Clarion Arlanda den 10 april. Årsmöte 2017, Clarion Arlanda, Skype och telefon, 1 juni 2017 Användarkonferens, Scandic Oslo Airport, 13-14 november 2017 Arbetsinstruktioner och Dokumenthantering med ClickLearn och Addovation, IFS kontor i Stockholm 6 februari 2018 Arbetsinstruktioner och Dokumenthantering med ClickLearn och Addovation, IFS kontor i Asker 8 februari 2018 Användarföreningens seminarium om GDPR, Stockholm Arlanda 17 april 2018 Användarföreningens seminarium om GDPR, Oslo Airport 19 april 2018 Användarföreningens seminarium om GDPR, IFS kontor i Köpenhamn 24 april 2018 Användarföreningen har deltagit och medverkat på följande IFS-event: IFS Manufacturing Forum, Stockholm, 11 maj 2017 IFS World Conference, Atlanta, USA, 30 april till 3 maj 2018 Årsmöte 2015/2016 med aktiviteter, Arlanda, 19 maj 2016 Överlämning av 100 prioriterade förbättringsförslag till R&D, Linköping, 3 juni 2016* Arkivering för ökad användarvänlighet och prestanda, Stockholm, 7 september 2016 Konfigurationsmöjligheter vs. förvaltningsbarhet, Göteborg, 13 september 2016 Arkivering for bedre brukervennligthet og ytelse, Asker, 21 september 2016 User Group Meeting på IFS World Conference, Göteborg, 26 oktober 2016 Uppgraderingsdag med erfarenheter av IFS Applications 9, Göteborg, 24 november 2016 Oppgraderingsdag med erfaringer IFS Applications 9, Oslo Airport, 30 november 2016 Konfigurationsmuligheter vs. forvaltet løsning, Asker, 26 januari 2017 Kundforum, Stockholm, 20 april 2017 Kundeforum, Asker, 27 april 2017 IFS World Conference, Göteborg, 25-27 oktober 2016 IFS Manufacturing Forum, Stockholm, 10 maj 2016 IFS Energy Forum, dag 2, 5 april 2017
st|Ordförande: Heidi Wisur Hansen Operativt ansvarig: Magnus Ingemars Ledamot och kassör: Christer Nordlander Ledamot: Catarina Söderlund Ledamot: Marianne Slinde Ledamot: Marie Sköldenborg Vakant Genomförda aktiviteter Genomförda aktiviteter Användarföreningen har deltagit och medverkat på följande IFS-event: Den 5 mars 2014 var det ett studiebesök hos EV RY i Linköping - "Applikatorisk lösningsdrift i praktiken". Genomförda aktiviteter Genomförda aktiviteter Användarföreningen har deltagit och medverkat på följande IFS-event: Den 5 mars 2014 var det ett studiebesök hos EV RY i Linköping - "Applikatorisk lösningsdrift i praktiken".
h1|IFS ANVÄNDARFÖRENING
h2|SKANDINAVIENS STÖRSTA AFFÄRSNÄTVERK KRING IFS OCH IFS APPLICATIONS!
h3|2019/20 2018/2019 2017/18 2016/17 2014 Tidigare år 2019/20 2018/2019 2017/18 2016/17 2014 Tidigare år Kontakta oss
h4|ABOUT IFS ANVÄNDARFÖRENING VIDEO FRÅN EN ANVÄNDARKONFERENS Rapporter & presentationer från tidigare år
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li|Företagsledning IFS Nordics
h1|Företagsledning IFS Nordics
h3|Elni Kullmer Fredrik Nihlén Hilde Aud Skretting Kent Mattsson Ann-Kristin Sander Arne Myhren Morten Søger Sara Häggroth
h4|Managing Director Finance Director Senior Director Consulting Sales Director Sales Director Sales Director Channel Partner Director, Nordics & Baltics HR Manager
sp|Toggle navigation Why IFS Cloud? By Capability By Category Företagsledningen för IFS Nordics sitter i Sverige, Norge, Danmark och Finland med ansvarsområden som sträcker sig över alla fyra länder. Lars Bruun Larsen Vice President Support and Maintenance, IFS Europe × Close
pa|You are visiting the IFS Corporate site. You might be interested in the Sverige site. IFS Cloud brings together our market-leading Service Management, Enterprise Resource Planning and Enterprise Asset Management capabilities within a single product that delivers all our class-leading solutions. From automation in Finance to powerful Service solutions, IFS Cloud capabilities are all delivered with a single user experience, with new features added twice a year. Functionality looks and works in the same way across all solutions, and a single version of the data is shared seamlessly so the information you use for planning and decision-making is always reliable and up to date. These capabilities are also flexibly deployable. You can start with the functionality you need right now, and then build out your solution as your needs change. Manage your company's relationships and interactions with customers, prospects and suppliers with clear pipeline visibility, effective automation of sales processes and a superior customer experience. Maximize your B2B sales with an online storefront designed to ensure a smooth buyer journey with enhanced customer-focused tailoring and tools, from custom catalogs to real-time tracking. A complete, fully embedded financial planning, management and control solution for global business, automating key supplier and customer processes, with greater insight, control and risk mitigation. Providing a holistic view of your local, regional, and global teams to proactively manage the entire employee lifecycle, from hiring and retention to the day your employee retires. A specialist project-centric solution with a focus on complex, enterprise project lifecycles that unites all project stages into a single process informed by real-time data from across the enterprise. Manage your complete end-to-end process, from sourcing to payment, in a single solution that empowers you to make the best possible procurement decisions and efficiently manage contracts and spend. Our unified solution helps improve cost control, reduce lead times, and boost quality, efficiency and accuracy across all your manufacturing modes and processes, from new parts estimates to delivery. Operate more efficiently with a scalable, embedded solution that provides complete supply chain visibility and intelligent solutions for demand planning, sales, warehousing and procurement. Equip your business to tackle even the most complex challenges with world class workforce optimization solutions along with unrivalled breadth in service management capabilities. A scalable, intuitive asset management solution for asset intensive businesses that efficiently manages and monitors your maintenance program, increases reliability, and future-proofs your operations. Commercial and military aviation solution delivering controlled workflow, automated maintenance and materials planning, point-of-maintenance access to real-time information and paperless compliance. Reach customers with automated text notifications, send email acknowledgements or direct messaging on social media channels. Leverage dialer functionality and run successful campaigns to generate new customers, increase product awareness or establish a brand image. Deliver a seamless customer experience, however customers contact you. IFS Customer Engagement connects customers to the best skilled agent to deal with their request, irrespective of channel. Customer voice, email or chat enquiries are presented on a smart agent desktop, accurately guiding agents through complex processes and ensuring a seamless cross-channel experience. IFS CRM Lead Management supports sales and marketing teams with the decision tools they need. Keep leads duplicate-free with duplicate checks. Nurture leads with configurable qualification processes and ensure events are not missed. Once qualified, convert leads to prospects and drive the sales process. Manage the sales process starting with the creation of the business opportunity. Ensure Sales Reps capture all necessary information and cover all important actions with configurable Sales Processes. Make sure opportunities are valued correctly, and automatically visible in the sales pipeline. Ensure sales managers can act in all stages of an opportunity and have clear visibility of all ongoing sales activities. Manage contacts connected to leads, prospects or customers and attach them to ongoing sales leads and opportunities. Get an overview of all interactions with contacts both in IFS Aurena and in the Outlook Panel. Connect third party contacts in opportunities to capture external influencers in a sales case. Create and manage contacts on the go with Aurena mobility features. Confidently run and manage multi-level campaigns. IFS Marketing Campaigns are fully integrated with Contact Management in IFS CRM and enable the management of multi-level activity. Create campaign documents using mail merge. Capture campaign responses to document the interaction with the campaign target. Give contact center agents all the relevant, contextualized information they need in a simple, intuitive desktop application. IFS Engagement Studio consolidates relevant customer data from across the organization alongside contact center channels, adding case management and other Customer Relationship Management (CRM) functionality. Provide the self-service options customers demand with advanced natural language processing (NLP). IFS Customer Engagement uses NLP enabled drive self-service options and relieves agents of repetitive time-consuming tasks. From virtual assistants, chatbots and knowledge bases to dynamic FAQs, automated calls, email and chat, let IFS deliver the optimum self-service solution. IFS Catalog Management gives businesses control over their product catalog, allowing vendors to present product ranges in an engaging electronic catalog format. IFS product catalogs are fully embedded with the rest of the IFS system with pricing and availability information updated in real-time. Fully customizable, catalogs can include audience-targeted product sets and prices to increase the likelihood of a sale. IFS Trade Agreements help companies manage and grow business relationships by determining what customers can purchase and under what terms. Using Trade Agreements, vendors can specify the product catalogs a customer may purchase, set pricing, discounts, payment terms, validity periods and many other attributes. Trade agreements can be invoked when customers make purchases through various channels including IFS Storefront and Storefront Connectors. Increase business-to-business sales with IFS Commerce Storefront. IFS Storefront offers a simple yet highly efficient solution, providing customers with a seamless, engaging buying experience to place and track orders with ease. Allow customers to respond to quotations and convert them into sales orders. Easily personalize and brand storefronts to suit different product lines, brands, and audience types. IFS Storefront Connectors contain multiple Application Programming Interfaces (APIs) designed for easy integration with third-party storefront solutions. A secure, cost-effective solution, IFS Storefront Connectors provide a variety of ways to search for and select products, check pricing and availability, allow customer registration, and track orders. IFS Accounting Rules offers a platform for defining the financial follow-up model together with a common set of rules for production of all financial transactions within IFS Cloud. By automating and centralizing many definitions and processes, resulting in a minimum of manual intervention, reconciliations and error management, the solution enables a high level of efficiency. IFS General Ledger is the very heart of the financial application, providing an efficient basis for many different reporting and analysis scenarios in a multi-company, multi-currency and multi-dimensional environment. The General Ledger includes a separate tax ledger supporting tax reporting and provides automated routines to support the financial close. Powerful parallel accounting capabilities accommodate support for different accounting rules. IFS Fixed Assets provides asset financial control of individual assets and asset structures over a complete lifecycle until the asset is scrapped or sold. Fully integrated with the General Ledger and IFS Accounting Rules for automation of all posting transactions, the solution handles many types of depreciation methods. It also supports using parallel books/accounting and intercompany operations such as movements and internal trade. IFS Accounts Payable handles the processing of all supplier invoices and supplier payments. It includes advanced rules for authorization and routing within the organization, and automated matching of invoices with deliveries and purchase orders. IFS Accounts Receivable manages customer invoices integrated with all invoicing sources. Customer claims can be efficiently monitored and analyzed. Both ingoing and outgoing payments can be processed efficiently by using bank statements. IFS eInvoice automates the sending of customer invoices and the initial processing of supplier invoices. Send customer invoices directly to a service provider for further routing to the customer. Receive supplier invoices from a service provider or a scanning service, minimizing the number of invoices needing manual registration. IFS Project Finance provides full and continuous financial control over a complete project lifecycle. Tightly integrated with IFS Project Management, IFS Project Finance supports project managers planning, executing and controlling projects. Project Finance offers different methods for project accounting such as capitalization of project cost and revenue recognition and forecasting future revenue recognition. IFS Cash Flow Analysis supports the cash planning and currency hedging activities of an organization. Using information and plans already available in the application, IFS Cash Flow Analysis offers integrated analysis capabilities with focus on the short and medium-term. Cash Flow Analysis capabilities provide fast and smooth compilation and consolidation of the current cash position with flexible presentation formats. IFS Business Planning helps organizations create budgets, forecasts and other financial plans. Easily configure and control the planning process based on customer needs, such as the type of plan and the number of involved contributors. An integrated and centrally controlled planning engine supports demand-driven planning, based on customer-defined planning models and purpose-built formats with planning drivers and assumptions. Swiftly consolidate balances from reporting entities to support an efficient financial close process with IFS Group Consolidation. The consolidation process automates the elimination of intercompany transactions and ownership relations, enabling a fast-financial close process with minimal manual intervention. Financial reporting & Analysis constitutes a broad area ranging from regular tax reporting to supporting financial insights and control for internal and external stakeholders. There is also a need to provide various internal reports for reconciliation and detail analysis. IFS Finance supports all these areas using modern and effective tools. IFS Employee & Organization Management maps position and organization structures to develop effective employee-based resource solutions. By controlling access to employee data, the management of employee information and employee-related processes becomes far easier and simpler, especially for multi-company and matrix organizations. IFS Recruitment supports the hiring process, from personnel requisitions to recruitment data exchange with a third-party applicant tracking system (ATS) integration. The solution streamlines the administration of applications and candidate selection through to the appointment process. IFS Qualifications, Development & Training helps to create strategic human resource plans and processes by defining the organization’s qualification requirements and mapping to available resources. Once requirements are defined and mapped, they can be input to employee development, training and recruitment, or detail outdated or overrepresented qualifications. Processes for reviews, appraisals and employee performance are provided. After a training event, employee qualifications (training history, competencies, certificates) are updated. IFS Health & Safety provides the framework to manage a company’s health and safety issues: to define and implement effective safety procedures, risk management policies and procedures. Extensive in scope, it includes incident and illnesses tracking/actions taken, safety management, risk assessment, medical examinations, material hazard information, first aid licenses, and distribution lists to alert the appropriate parties once an incident has been documented. Simplify the management of employee travel expenses. Manage expenses from employee request, reporting and manager authorization through to automatic allowance calculations, taxes and import of credit card transactions. IFS Expense Management supports advance payments, miscellaneous expenses, mileage and entertainment. Expenses can be connected to a cost center, projects, and work orders to facilitate cost accounting and follow-up. Easily manage information about employee working hours and time and attendance including absences. Automatically check wage code distribution and the calculation of balances, flexi-time, overtime, shift premiums against central rules. Visualize time and attendance information in different calendar types and transfer authorized transactions directly to a third-party payroll system. IFS Employee & Manager Self Service provides managers and employees with self-service tools ensuring high data quality and employee involvement with overviews and notifications. Managers authorize and follow-up time reporting and expenses and plan and follow up employees’ qualifications, development and appraisals. Employees can update their own data and qualifications, apply for leave, submit time and expense reporting, apply for training, and more. Payroll Integration is a generic framework allowing organizations to transfer authorized time and expense transactions to a third-party payroll system. The integration can be by managed through RESTful APIs or via a mechanism for file-based transfer. The Payroll Integration enables IFS customers to integrate the IFS HCM solution with their chosen payroll system with minimal complexity, or to use standard integrations to IFS-selected global payroll partners. Support engineering design, configuration control and follow-up of items and products including revision management. Powerful search-and-copy functionality facilitates re-use and contributes to a standardization of items. Access advanced revision management to adapt to quality standards like ISO 9000, and efficient handling of engineering changes through change request and change order features. Access flexible sales contract management and agile progress-based billing including support for applications for payments. Manage subcontracts and subcontractors efficiently. Keep track of indemnity requirements and indemnity details along with user-configurable validations end-to-end, throughout the contract lifecycle. Projects, Subcontracts & Sales Contracts are often subject to changes during their lifecycle. These changes can affect the scope of work, which may alter the original contract value, completion date and more. There is a need to handle and justify changes to the original contract or project plan. IFS Contract Change Management provides a centralized mechanism to ensure that standardized methods and processes are used to handle changes in a controlled manner. IFS Project Planning & Follow-Up offers a complete solution for the planning and follow-up of projects, providing the ability to monitor the progress of project tracking costs, hours, revenue, progress and performance. The Work Breakdown Structure (WBS) acts as the foundation for integration to other IFS functional modules, allowing project-oriented information to be monitored and maintained centrally through the complete project lifecycle. RESTful APIs and integrations support sharing project data between IFS and third-party business applications. IFS Resource Management unifies master data management of resources across the enterprise into a resource structure. It allows organizations to find and book the correct resources when required, keep them utilized, and so meet revenue targets and customer satisfaction goals. IFS Project Manufacturing lets organizations plan and execute manufacturing as part of a project scope. Costs for material, labor and operations are automatically allocated to the project. Inventory functionality is performed in a project context, allowing transfer of material between project activities, and between project inventory and standard inventory. The solution also includes the option to run material requirements planning across the scope of a project. IFS Project Deliverables helps to deliver a complex asset or unique product by managing and coordinating all the deliveries throughout its entire lifecycle – from tendering, detailed design, procurement, manufacturing and/or assembly to installation, testing, and shipment. It also enables quicker, more accurate estimates, as well as better control of progress and cost. Project Budgeting and Forecasting provides the enterprise with the functionality to manage project budgets and forecasts for both cost and revenue. Get real-time updates on profit and loss forecasts and manage project budgeting at any level of cost or work breakdown structure. Forecast accurately using trusted data inputs taken from actual cost and revenue as well as predicted cost and revenue. Accurately track, report and analyze employee time and cost expenses for every project. Equip project manager with the administrative tools to track project time and cost, including features for cost accounting and invoicing. A risk analysis is generally connected to a project, sales contract or subcontract. Throughout the life of the connected project or contract, Risk Management provides a structured framework to actively manage risk through a constant process of identification, definition, evaluation, review and action. Once a defined review period has passed, the status of the risk analysis automatically changes, signaling that it is time for a new assessment. Work strategically with the supplier base by understanding the organization's spend. Define procurement categories/commodities, assign category/commodity responsibilities, and run spend analysis and identify patterns that support the development of category-based sourcing strategies. Combined with the Spend Analysis Model and the Power BI Spend Analysis Report, easily navigate across different spend views and hierarchies, and drill down to the underlying transactions during analysis. Effectively qualify, on-board, maintain, and phase out suppliers. Develop and manage the supplier base based on actual performance, ratings, and identification of performance gaps. Manage day-to-day actions and tasks and ensure timely communication via email. Creating partnerships and drawing up contracts with reliable suppliers that meet an organization’s terms and conditions improves profitability, reduces risk, and strengthens the competitive position. IFS Sourcing runs an RFQ process to request prices and terms and captures responses from potential suppliers. Quickly compare and fairly evaluate responses to select the most suitable supplier and promptly notify all unsuccessful bidders. IFS Operational Procurement streamlines the complete procure to pay process from requisitioning and ordering through to expediting, goods receipt, inspection and returns. Achieve better pricing from suppliers through centralized purchasing across multi-site and global business operations, with the ability to automate or intervene manually in the procurement process. Match manually entered supplier invoices, or invoices imported to the accounts payable (AP), with purchase order and receipt information. Rapidly create and maintain supplier agreements, including terms and conditions. Readily manage supplier price lists and price breaks. Use the supplier agreement in downstream procurement processes, ensuring organizational compliance. Empower business-to-business suppliers with self-service support. Let suppliers view and respond to requests for quotation, view and confirm orders and deliveries of requested products, request delivery changes, access information of planned demand for pre-planning, and enable vendor managed inventory (VMI). IFS Sales and Operations Planning is a tool for strategic and tactical planning, allowing organizations to better match manufacturing supply with demand to create an informed production plan. Providing real-world insight and control, the solution enables companies to create and maintain a monthly aggregate plan across multiple perspectives of the business, including sales, finance, capacity, sourcing, and inventory. IFS Material & Resource Planning provides several tools for matching real and forecasted demands with material supplies and resource capacity on an operative level. Finished goods requirements can be broken down into requirements for components and semi-finished goods using IFS Material Requirements Planning. IFS Capacity Requirements Planning calculates and analyzes resource requirements from various demand sources, such as master schedule, material requirements planning, order proposal, Dynamic Order Processing (DOP) and more. IFS Visual Planning & Scheduling optimizes the manufacturing production plan using finite or infinite resources. A visualized plan makes it easy to identify potential capacity bottlenecks or material shortages. The interactive design enables organizations to act quickly to resolve shortages and overload situations. The solution also includes support for sequencing, set-up optimization and the possibility to group operations that share similar characteristics into blocks planned as one unit. Product Estimate Management is an embedded estimating tool allowing manufacturing companies to handle complex price estimations to calculate the best possible bid price of a product when submitting quotations. Advanced cost and build-up functionality enable users to determine whether a product can be manufactured or marketed with a profit and supports make vs buy decisions. The solution both reduces costs and ensures accurate, rapid responses to enquiries, maximizing win rates. IFS Configure & Make to Order helps manufacturers manage and simplify the production to order process, from advanced make-to-order (MTO) to simple assemble-to-order (ATO), including multilevel pegged (DOP) structures. IFS Sales Configurator guides the user and customer toward a sellable and producible configured product based on the selected characteristics and option values. IFS Discrete Manufacturing supports the production process from shop order requisitions to receipt of finished products. Providing material availability checks, scheduling of operations, consideration of tools and labor, the module also comes with embedded support for quality management with control plans and analysis. Flexible options for reporting operations and material transactions include Shop floor Workbench, allowing employees to quickly report operation clock in/out, machine downtime, issuing of materials, and more. IFS Batch Process Manufacturing supports recipe/formula-based manufacturing for the food & beverage, pharmaceutical and chemical industries. The solution includes full traceability from raw materials through intermediates to finished goods. Batch balancing makes it easy to deal with batch size restrictions on multiple levels. Sequencing based on product characteristics minimizes changeover cost, and the module comes with embedded support for quality management with control plans and analysis. IFS Repetitive Manufacturing improves the efficiency for manufacturing companies by reducing, and even eliminating, transactions in the production process. Combined with IFS Material Planning, manufacturers can create a hybrid pull/push system using material requirements planning (MRP) to generate Takt-based production line and supplier schedules. IFS Kanban solution greatly simplifies the supply process both for internal and external supplies. IFS Total Quality Management provides a fully embedded solution that streamlines and standardizes quality management data across the entire value chain. Covering a wide area of functionality, from quality control to quality assurance, the solution improves quality and productivity by directing analysis to identify non-conformance and determine actions to correct and improve the process. IFS Sustainability Management gives manufacturers comprehensive support for all stages of a product’s lifecycle, through the entire supply chain to the use phase and end of life. Leveraging existing data, it generates material declarations and environmental product declarations, and serves as a base for environmental reporting such as the Global Reporting Initiative. Inherent flexibility makes the solution suitable for many compliance purposes, e.g. Reach, RoHS or WEEE, and eco-label proofing. IFS Demand Forecasting lets business plan visually using graphical representations. A collaborative, graphical, and interactive tool, it is one of the most sophisticated and easy-to-use forecasting tools on the market today. IFS Supply Chain Planning supports integrated planning across a supply network including multiple sites and legal entities. Forecasts and actual demands are captured at the endpoint of the supply chain, turned into time-phased supply plans, and transferred to external suppliers or internal manufacturing sites. Improved integration between sites results in reduced inventories and enhanced customer service. IFS Warehouse Management streamlines the warehousing process from goods receipt to point of issue. Supporting traceability, shelf life management, consignment stocks, handling units, putaway and a range of reservation options, data capture via barcodes and mobile devices ensures real-time visibility. Internal issues of material in stock is managed using Material Requisitions. Offering standardized GS1 integration with trading partners, capabilities include reorder-based planning, automated order proposals and management for remote location inventories. IFS Inventory Replenishment allows differentiated, highly automated inventory planning integrated with the demand forecast. In addition, more agile inventory replenishment provides a multitude of planning strategies, including economic order quantity, service level- driven safety stocks and special models to handle slow moving parts. IFS Sales Order lets organizations manage sales order processing at one or more sites. Spanning the complete cycle from Sales Quotation to Customer Invoice and Returns, it supports sourcing options such as inventory, external supplier or manufacturing. Including customer routes and the supply chain matrix for lead times, the solution provides reliable customer delivery dates, supporting accurate planning between sites, customers and suppliers, including pricing options and forecasting. IFS Shipment Management is a solution for both inbound receipt and outbound deliveries of shipments. Inbound receipt can be via a dispatch advice received from a supplier or an internal site, or registered manually. The solution also supports the outbound shipment process with reservation, picking and delivery of goods. As well as generating transport documentation, IFS Shipment Management integrates with outbound electronic dispatch devices and offers standardized integration with trading partners. IFS Rental Management provides embedded functionality for supporting the rental processes: renting in, renting out and handling rental demand on projects and work orders. Rental demands can be supplied both internally, from the own business inventory, an internal supplier through the inter-site process, or externally, back-to-back. A single solution gathering all data in a central component, IFS Rental Management offers common processes for rental and non-rentals e.g. deliveries, receipts, inventory management, and invoicing. The IFS Planning & Forecasting capability offers the ability to thoroughly test new service offer concepts before putting them into practice. Using a wide range of “what-if scenarios”, users input any situation to access a highly accurate prediction of the business consequences and outcomes. By testing before committing to a course of action organizations can effectively minimize risk and maximize profits. IFS Call & Case management automatically tracks all activities and conversations between service business, customers and employees. Engage & collaborate with customers through the B2B customer portal, building a knowledge database using solution management. Easily manage contracts over a wide spectrum of commercial agreements, locations, products and entitlements to maintain customer relationships. IFS Contracts includes support for flexible and dynamic pricing, SLAs, coverage schedules, meter/usage readings & billing, reactive, preventive and proactive servicing. IFS Warranty management enables customer and supplier warranties to be managed effectively, adjudicating warranty claims against warranty rules to minimize revenue-leakage through inaccurate claims. Deploy real-time scheduling to ensure the workforce can respond quickly to ever changing customer demands. IFS Schedule Optimization & Dispatch uses AI to reduce travel time, improve first time fix rates and SLA hit rates for service. Optimize the productivity of your field workforce while delivering a great customer experience. IFS Service Order Management gives users the tools they need to deliver world-class service and satisfied customers. Quickly raise service requests, diagnose issues, and see all associated assets, contracts, warranties and parts to ensure that SLAs are met. A new service-catalog lets organizations define the unique service offerings that drive the business. IFS Mobile Worker Productivity solutions provide the field service workforce with the tools needed to perform their jobs efficiently and accurately. Mobile clients are available for all major mobile operating systems and can be used with or without network connectivity. Empower field technicians to interact with other field techs and back-office users with remote assistance. IFS Service Logistics manages products and spare parts for installation and maintenance to ensure first time fix rates and customer satisfaction. Integrated logistics processes across the delivery chain include full mobile and supply-chain partners for parts & stock management and optimization. Supply and reverse logistics partners work seamlessly together to provide the goods and parts needed for accurate and timely delivery, while seamlessly maintaining cost control and approval processes. Extend and augment your organization’s service delivery chain by making third-party partners an integral part of the delivery process. Leverage IFS technology to empower third-party service providers to schedule, perform service delivery tasks, use parts and provide visibility throughout the business to improve customer satisfaction and provide an outcome-based service. Efficiently manage all service supply chain partners with powerful vendor contract capabilities. Manage the asset realization process end-to-end, from idea to final specifications to completed, registered asset. Work with parallel revisions and estimates during design to select the most suitable solution in Compatible Units, configuring asset solutions based on physical characteristics. Easily create execution item structures based on template structures for asset installation and commissioning. Manage the definition of assets, definition of preventive and corrective maintenance, and the work execution process including work closure and analysis. The solution includes support for linear assets, equipment objects and tools. A central repository of standard templates defines how maintenance should be performed. It can also be used directly on work orders or to define preventive maintenance actions or maintenance programs. Automate the ingestion of machine measurements and readings such as hours, cycles, temperatures, feeds and speeds, as well as equipment stops and starts. Information is conditioned and fed into the system to provide readings for criteria-based prescriptive maintenance (PM) regimes such as hourlies, as well as condition-based scenarios where work is triggered by min/max value thresholds. Data can be used in conjunction with the Reliability-centered maintenance (RCM) tool to model actual prescriptive and “run to failure” scenarios. Plan corrective and preventive maintenance while accommodating complex operational priorities and constraints. Accurately factor in duration of work, resources required, material required and whether the work to be performed is critical and needs to be given priority. Ensure full visibility of operational plans to align maintenance to operations. Collaborate easily and efficiently with subcontractors to manage maintenance tasks, rebuilds, refurbishment work and more. Share scope of work, documents, and other instructions with multiple potential suppliers before awarding work. Provide contractors with access to a portal where they can follow the status of their bids, acknowledge awarded work and report progress of work in execution. Marrying map data with data from the IFS solution, the IFS Geographic Information System (GIS) module shows the location and state of different types of assets, such as equipment objects, linear assets, work orders and tasks. Integrating with maps in the ArcGIS platform from ESRI, the required visual selection and depiction parameters are easily controlled with a built-in configuration tool. Deploy powerful, seamless, automated document management, enterprise wide. Managing all documents within an organization, the module handles the document creation process as well as workflow, templates, version control and release management. Document Management also features powerful access control to documents and connection to other business objects in the solution. Aviation maintenance planning occurs over multiple time horizons, each with different levels of required granularity. Day of operations and short-term plans are supported against both the flight plan and available maintenance capacity within IFS Maintenix. Long-range planning tools, including IFS Fleet Planner, use rule-based automation to generate heavy maintenance visit plans optimized for available hangar slot utilization, building optimized plans for maximum asset availability. Manage aircraft or other fleet assets effectively. Next due maintenance dates are calculated automatically based on maintenance program scheduling rules and on-condition programs. Managing the logbook and deferred items by closing them as fast as possible keeps assets ready for service. The Line/Forward Maintenance Mobility application provides line technicians with the ability to connect to their Maintenance & Engineering (M&E) system using mobile devices to record work progress even if they temporarily lose connectivity. The line maintenance mobile application allows line technicians to review aircraft status, request parts, action open faults, and release the aircraft to service. Robust collaboration tools allow for remote coordination and workflow routing, expediting releases and reducing downtime. Reduce your overall turnaround time for aircraft. Quote effectively for the aircraft visit, quickly induct customer work scopes, plan for resources to be available on time and invoice soon after the aircraft is released. Efficiently support customers by incorporating best practice into an optimized repair or overhaul engine visit: enhance work scoping, disassembly to re-assembly, Service Bulletin management, component repair and spare parts management. Rapidly provide a competitive quotation and meet agreed repair turnaround times. Keep your organization’s capability list up to date to enhance support to customers. This module provides defense operators with the ability to deploy, operate, and safely return their people, equipment, and data anywhere in the world, for any length of time, and with varying levels of network connectivity. They must be able to operate continuously during periods of insufficient connectivity, whether planned or unplanned, carrying out operational missions and seamlessly consolidating data and records throughout to ensure their accuracy, completeness, and integrity. IFS solutions provide unparalleled resources for safeguarding and employing mission-critical technical content, including managing electronic job cards, engineering management for maintenance programs, and maintaining accurate baselines for your aircraft’s allowable configurations. The Allowable Configuration module provides an automated IPC comparison process that generates a suggested change file for human review and incorporation, drastically reducing the time required to review and incorporate IPC changes while effectively eliminating errors. Maintenix supply chain processes are tightly integrated with the configuration management system and maintenance execution processes, so that when a specific part is required, the right part is available on time for the technician, including rotables, spares, and allowable alternates. Auto-reservation of parts for new aircraft and engine assemblies based on demand signals from maintenance operations nearly eliminates the manual work needed to assign available spares to address demand from maintenance. IFS Aircraft Maintenance and Engineering (M&E) solutions provide proactive, real-time compliance controls throughout the organization. This includes complete in-service asset configuration management, tracking, and reporting, to enable improved data accuracy and full compliance traceability from engineering through to execution. The IFS Maintenix Operator Edition Quality, Compliance, and Return on Experience module provide customers with the core software engine for managing regulatory compliance and in-service asset information. Reach customers with automated text notifications, send email acknowledgements or direct messaging on social media channels. Leverage dialer functionality and run successful campaigns to generate new customers, increase product awareness or establish a brand image. Deliver a seamless customer experience, however customers contact you. IFS Customer Engagement connects customers to the best skilled agent to deal with their request, irrespective of channel. Customer voice, email or chat enquiries are presented on a smart agent desktop, accurately guiding agents through complex processes and ensuring a seamless cross-channel experience. IFS CRM Lead Management supports sales and marketing teams with the decision tools they need. Keep leads duplicate-free with duplicate checks. Nurture leads with configurable qualification processes and ensure events are not missed. Once qualified, convert leads to prospects and drive the sales process. Manage the sales process starting with the creation of the business opportunity. Ensure Sales Reps capture all necessary information and cover all important actions with configurable Sales Processes. Make sure opportunities are valued correctly, and automatically visible in the sales pipeline. Ensure sales managers can act in all stages of an opportunity and have clear visibility of all ongoing sales activities. Manage contacts connected to leads, prospects or customers and attach them to ongoing sales leads and opportunities. Get an overview of all interactions with contacts both in IFS Aurena and in the Outlook Panel. Connect third party contacts in opportunities to capture external influencers in a sales case. Create and manage contacts on the go with Aurena mobility features. Confidently run and manage multi-level campaigns. IFS Marketing Campaigns are fully integrated with Contact Management in IFS CRM and enable the management of multi-level activity. Create campaign documents using mail merge. Capture campaign responses to document the interaction with the campaign target. Give contact center agents all the relevant, contextualized information they need in a simple, intuitive desktop application. IFS Engagement Studio consolidates relevant customer data from across the organization alongside contact center channels, adding case management and other Customer Relationship Management (CRM) functionality. Provide the self-service options customers demand with advanced natural language processing (NLP). IFS Customer Engagement uses NLP enabled drive self-service options and relieves agents of repetitive time-consuming tasks. From virtual assistants, chatbots and knowledge bases to dynamic FAQs, automated calls, email and chat, let IFS deliver the optimum self-service solution. IFS Catalog Management gives businesses control over their product catalog, allowing vendors to present product ranges in an engaging electronic catalog format. IFS product catalogs are fully embedded with the rest of the IFS system with pricing and availability information updated in real-time. Fully customizable, catalogs can include audience-targeted product sets and prices to increase the likelihood of a sale. IFS Trade Agreements help companies manage and grow business relationships by determining what customers can purchase and under what terms. Using Trade Agreements, vendors can specify the product catalogs a customer may purchase, set pricing, discounts, payment terms, validity periods and many other attributes. Trade agreements can be invoked when customers make purchases through various channels including IFS Storefront and Storefront Connectors. Increase business-to-business sales with IFS Commerce Storefront. IFS Storefront offers a simple yet highly efficient solution, providing customers with a seamless, engaging buying experience to place and track orders with ease. Allow customers to respond to quotations and convert them into sales orders. Easily personalize and brand storefronts to suit different product lines, brands, and audience types. IFS Storefront Connectors contain multiple Application Programming Interfaces (APIs) designed for easy integration with third-party storefront solutions. A secure, cost-effective solution, IFS Storefront Connectors provide a variety of ways to search for and select products, check pricing and availability, allow customer registration, and track orders. IFS Accounting Rules offers a platform for defining the financial follow-up model together with a common set of rules for production of all financial transactions within IFS Cloud. By automating and centralizing many definitions and processes, resulting in a minimum of manual intervention, reconciliations and error management, the solution enables a high level of efficiency. IFS General Ledger is the very heart of the financial application, providing an efficient basis for many different reporting and analysis scenarios in a multi-company, multi-currency and multi-dimensional environment. The General Ledger includes a separate tax ledger supporting tax reporting and provides automated routines to support the financial close. Powerful parallel accounting capabilities accommodate support for different accounting rules. IFS Fixed Assets provides asset financial control of individual assets and asset structures over a complete lifecycle until the asset is scrapped or sold. Fully integrated with the General Ledger and IFS Accounting Rules for automation of all posting transactions, the solution handles many types of depreciation methods. It also supports using parallel books/accounting and intercompany operations such as movements and internal trade. IFS Accounts Payable handles the processing of all supplier invoices and supplier payments. It includes advanced rules for authorization and routing within the organization, and automated matching of invoices with deliveries and purchase orders. IFS Accounts Receivable manages customer invoices integrated with all invoicing sources. Customer claims can be efficiently monitored and analyzed. Both ingoing and outgoing payments can be processed efficiently by using bank statements. IFS eInvoice automates the sending of customer invoices and the initial processing of supplier invoices. Send customer invoices directly to a service provider for further routing to the customer. Receive supplier invoices from a service provider or a scanning service, minimizing the number of invoices needing manual registration. IFS Project Finance provides full and continuous financial control over a complete project lifecycle. Tightly integrated with IFS Project Management, IFS Project Finance supports project managers planning, executing and controlling projects. Project Finance offers different methods for project accounting such as capitalization of project cost and revenue recognition and forecasting future revenue recognition. IFS Cash Flow Analysis supports the cash planning and currency hedging activities of an organization. Using information and plans already available in the application, IFS Cash Flow Analysis offers integrated analysis capabilities with focus on the short and medium-term. Cash Flow Analysis capabilities provide fast and smooth compilation and consolidation of the current cash position with flexible presentation formats. IFS Business Planning helps organizations create budgets, forecasts and other financial plans. Easily configure and control the planning process based on customer needs, such as the type of plan and the number of involved contributors. An integrated and centrally controlled planning engine supports demand-driven planning, based on customer-defined planning models and purpose-built formats with planning drivers and assumptions. Swiftly consolidate balances from reporting entities to support an efficient financial close process with IFS Group Consolidation. The consolidation process automates the elimination of intercompany transactions and ownership relations, enabling a fast-financial close process with minimal manual intervention. Financial reporting & Analysis constitutes a broad area ranging from regular tax reporting to supporting financial insights and control for internal and external stakeholders. There is also a need to provide various internal reports for reconciliation and detail analysis. IFS Finance supports all these areas using modern and effective tools. IFS Employee & Organization Management maps position and organization structures to develop effective employee-based resource solutions. By controlling access to employee data, the management of employee information and employee-related processes becomes far easier and simpler, especially for multi-company and matrix organizations. IFS Recruitment supports the hiring process, from personnel requisitions to recruitment data exchange with a third-party applicant tracking system (ATS) integration. The solution streamlines the administration of applications and candidate selection through to the appointment process. IFS Qualifications, Development & Training helps to create strategic human resource plans and processes by defining the organization’s qualification requirements and mapping to available resources. Once requirements are defined and mapped, they can be input to employee development, training and recruitment, or detail outdated or overrepresented qualifications. Processes for reviews, appraisals and employee performance are provided. After a training event, employee qualifications (training history, competencies, certificates) are updated. IFS Health & Safety provides the framework to manage a company’s health and safety issues: to define and implement effective safety procedures, risk management policies and procedures. Extensive in scope, it includes incident and illnesses tracking/actions taken, safety management, risk assessment, medical examinations, material hazard information, first aid licenses, and distribution lists to alert the appropriate parties once an incident has been documented. Simplify the management of employee travel expenses. Manage expenses from employee request, reporting and manager authorization through to automatic allowance calculations, taxes and import of credit card transactions. IFS Expense Management supports advance payments, miscellaneous expenses, mileage and entertainment. Expenses can be connected to a cost center, projects, and work orders to facilitate cost accounting and follow-up. Easily manage information about employee working hours and time and attendance including absences. Automatically check wage code distribution and the calculation of balances, flexi-time, overtime, shift premiums against central rules. Visualize time and attendance information in different calendar types and transfer authorized transactions directly to a third-party payroll system. IFS Employee & Manager Self Service provides managers and employees with self-service tools ensuring high data quality and employee involvement with overviews and notifications. Managers authorize and follow-up time reporting and expenses and plan and follow up employees’ qualifications, development and appraisals. Employees can update their own data and qualifications, apply for leave, submit time and expense reporting, apply for training, and more. Payroll Integration is a generic framework allowing organizations to transfer authorized time and expense transactions to a third-party payroll system. The integration can be by managed through RESTful APIs or via a mechanism for file-based transfer. The Payroll Integration enables IFS customers to integrate the IFS HCM solution with their chosen payroll system with minimal complexity, or to use standard integrations to IFS-selected global payroll partners. Support engineering design, configuration control and follow-up of items and products including revision management. Powerful search-and-copy functionality facilitates re-use and contributes to a standardization of items. Access advanced revision management to adapt to quality standards like ISO 9000, and efficient handling of engineering changes through change request and change order features. Access flexible sales contract management and agile progress-based billing including support for applications for payments. Manage subcontracts and subcontractors efficiently. Keep track of indemnity requirements and indemnity details along with user-configurable validations end-to-end, throughout the contract lifecycle. Projects, Subcontracts & Sales Contracts are often subject to changes during their lifecycle. These changes can affect the scope of work, which may alter the original contract value, completion date and more. There is a need to handle and justify changes to the original contract or project plan. IFS Contract Change Management provides a centralized mechanism to ensure that standardized methods and processes are used to handle changes in a controlled manner. IFS Project Planning & Follow-Up offers a complete solution for the planning and follow-up of projects, providing the ability to monitor the progress of project tracking costs, hours, revenue, progress and performance. The Work Breakdown Structure (WBS) acts as the foundation for integration to other IFS functional modules, allowing project-oriented information to be monitored and maintained centrally through the complete project lifecycle. RESTful APIs and integrations support sharing project data between IFS and third-party business applications. IFS Resource Management unifies master data management of resources across the enterprise into a resource structure. It allows organizations to find and book the correct resources when required, keep them utilized, and so meet revenue targets and customer satisfaction goals. IFS Project Manufacturing lets organizations plan and execute manufacturing as part of a project scope. Costs for material, labor and operations are automatically allocated to the project. Inventory functionality is performed in a project context, allowing transfer of material between project activities, and between project inventory and standard inventory. The solution also includes the option to run material requirements planning across the scope of a project. IFS Project Deliverables helps to deliver a complex asset or unique product by managing and coordinating all the deliveries throughout its entire lifecycle – from tendering, detailed design, procurement, manufacturing and/or assembly to installation, testing, and shipment. It also enables quicker, more accurate estimates, as well as better control of progress and cost. Project Budgeting and Forecasting provides the enterprise with the functionality to manage project budgets and forecasts for both cost and revenue. Get real-time updates on profit and loss forecasts and manage project budgeting at any level of cost or work breakdown structure. Forecast accurately using trusted data inputs taken from actual cost and revenue as well as predicted cost and revenue. Accurately track, report and analyze employee time and cost expenses for every project. Equip project manager with the administrative tools to track project time and cost, including features for cost accounting and invoicing. A risk analysis is generally connected to a project, sales contract or subcontract. Throughout the life of the connected project or contract, Risk Management provides a structured framework to actively manage risk through a constant process of identification, definition, evaluation, review and action. Once a defined review period has passed, the status of the risk analysis automatically changes, signaling that it is time for a new assessment. Work strategically with the supplier base by understanding the organization's spend. Define procurement categories/commodities, assign category/commodity responsibilities, and run spend analysis and identify patterns that support the development of category-based sourcing strategies. Combined with the Spend Analysis Model and the Power BI Spend Analysis Report, easily navigate across different spend views and hierarchies, and drill down to the underlying transactions during analysis. Effectively qualify, on-board, maintain, and phase out suppliers. Develop and manage the supplier base based on actual performance, ratings, and identification of performance gaps. Manage day-to-day actions and tasks and ensure timely communication via email. Creating partnerships and drawing up contracts with reliable suppliers that meet an organization’s terms and conditions improves profitability, reduces risk, and strengthens the competitive position. IFS Sourcing runs an RFQ process to request prices and terms and captures responses from potential suppliers. Quickly compare and fairly evaluate responses to select the most suitable supplier and promptly notify all unsuccessful bidders. IFS Operational Procurement streamlines the complete procure to pay process from requisitioning and ordering through to expediting, goods receipt, inspection and returns. Achieve better pricing from suppliers through centralized purchasing across multi-site and global business operations, with the ability to automate or intervene manually in the procurement process. Match manually entered supplier invoices, or invoices imported to the accounts payable (AP), with purchase order and receipt information. Rapidly create and maintain supplier agreements, including terms and conditions. Readily manage supplier price lists and price breaks. Use the supplier agreement in downstream procurement processes, ensuring organizational compliance. Empower business-to-business suppliers with self-service support. Let suppliers view and respond to requests for quotation, view and confirm orders and deliveries of requested products, request delivery changes, access information of planned demand for pre-planning, and enable vendor managed inventory (VMI). IFS Sales and Operations Planning is a tool for strategic and tactical planning, allowing organizations to better match manufacturing supply with demand to create an informed production plan. Providing real-world insight and control, the solution enables companies to create and maintain a monthly aggregate plan across multiple perspectives of the business, including sales, finance, capacity, sourcing, and inventory. IFS Material & Resource Planning provides several tools for matching real and forecasted demands with material supplies and resource capacity on an operative level. Finished goods requirements can be broken down into requirements for components and semi-finished goods using IFS Material Requirements Planning. IFS Capacity Requirements Planning calculates and analyzes resource requirements from various demand sources, such as master schedule, material requirements planning, order proposal, Dynamic Order Processing (DOP) and more. IFS Visual Planning & Scheduling optimizes the manufacturing production plan using finite or infinite resources. A visualized plan makes it easy to identify potential capacity bottlenecks or material shortages. The interactive design enables organizations to act quickly to resolve shortages and overload situations. The solution also includes support for sequencing, set-up optimization and the possibility to group operations that share similar characteristics into blocks planned as one unit. Product Estimate Management is an embedded estimating tool allowing manufacturing companies to handle complex price estimations to calculate the best possible bid price of a product when submitting quotations. Advanced cost and build-up functionality enable users to determine whether a product can be manufactured or marketed with a profit and supports make vs buy decisions. The solution both reduces costs and ensures accurate, rapid responses to enquiries, maximizing win rates. IFS Configure & Make to Order helps manufacturers manage and simplify the production to order process, from advanced make-to-order (MTO) to simple assemble-to-order (ATO), including multilevel pegged (DOP) structures. IFS Sales Configurator guides the user and customer toward a sellable and producible configured product based on the selected characteristics and option values. IFS Discrete Manufacturing supports the production process from shop order requisitions to receipt of finished products. Providing material availability checks, scheduling of operations, consideration of tools and labor, the module also comes with embedded support for quality management with control plans and analysis. Flexible options for reporting operations and material transactions include Shop floor Workbench, allowing employees to quickly report operation clock in/out, machine downtime, issuing of materials, and more. IFS Batch Process Manufacturing supports recipe/formula-based manufacturing for the food & beverage, pharmaceutical and chemical industries. The solution includes full traceability from raw materials through intermediates to finished goods. Batch balancing makes it easy to deal with batch size restrictions on multiple levels. Sequencing based on product characteristics minimizes changeover cost, and the module comes with embedded support for quality management with control plans and analysis. IFS Repetitive Manufacturing improves the efficiency for manufacturing companies by reducing, and even eliminating, transactions in the production process. Combined with IFS Material Planning, manufacturers can create a hybrid pull/push system using material requirements planning (MRP) to generate Takt-based production line and supplier schedules. IFS Kanban solution greatly simplifies the supply process both for internal and external supplies. IFS Total Quality Management provides a fully embedded solution that streamlines and standardizes quality management data across the entire value chain. Covering a wide area of functionality, from quality control to quality assurance, the solution improves quality and productivity by directing analysis to identify non-conformance and determine actions to correct and improve the process. IFS Sustainability Management gives manufacturers comprehensive support for all stages of a product’s lifecycle, through the entire supply chain to the use phase and end of life. Leveraging existing data, it generates material declarations and environmental product declarations, and serves as a base for environmental reporting such as the Global Reporting Initiative. Inherent flexibility makes the solution suitable for many compliance purposes, e.g. Reach, RoHS or WEEE, and eco-label proofing. IFS Demand Forecasting lets business plan visually using graphical representations. A collaborative, graphical, and interactive tool, it is one of the most sophisticated and easy-to-use forecasting tools on the market today. IFS Supply Chain Planning supports integrated planning across a supply network including multiple sites and legal entities. Forecasts and actual demands are captured at the endpoint of the supply chain, turned into time-phased supply plans, and transferred to external suppliers or internal manufacturing sites. Improved integration between sites results in reduced inventories and enhanced customer service. IFS Warehouse Management streamlines the warehousing process from goods receipt to point of issue. Supporting traceability, shelf life management, consignment stocks, handling units, putaway and a range of reservation options, data capture via barcodes and mobile devices ensures real-time visibility. Internal issues of material in stock is managed using Material Requisitions. Offering standardized GS1 integration with trading partners, capabilities include reorder-based planning, automated order proposals and management for remote location inventories. IFS Inventory Replenishment allows differentiated, highly automated inventory planning integrated with the demand forecast. In addition, more agile inventory replenishment provides a multitude of planning strategies, including economic order quantity, service level- driven safety stocks and special models to handle slow moving parts. IFS Sales Order lets organizations manage sales order processing at one or more sites. Spanning the complete cycle from Sales Quotation to Customer Invoice and Returns, it supports sourcing options such as inventory, external supplier or manufacturing. Including customer routes and the supply chain matrix for lead times, the solution provides reliable customer delivery dates, supporting accurate planning between sites, customers and suppliers, including pricing options and forecasting. IFS Shipment Management is a solution for both inbound receipt and outbound deliveries of shipments. Inbound receipt can be via a dispatch advice received from a supplier or an internal site, or registered manually. The solution also supports the outbound shipment process with reservation, picking and delivery of goods. As well as generating transport documentation, IFS Shipment Management integrates with outbound electronic dispatch devices and offers standardized integration with trading partners. IFS Rental Management provides embedded functionality for supporting the rental processes: renting in, renting out and handling rental demand on projects and work orders. Rental demands can be supplied both internally, from the own business inventory, an internal supplier through the inter-site process, or externally, back-to-back. A single solution gathering all data in a central component, IFS Rental Management offers common processes for rental and non-rentals e.g. deliveries, receipts, inventory management, and invoicing. The IFS Planning & Forecasting capability offers the ability to thoroughly test new service offer concepts before putting them into practice. Using a wide range of “what-if scenarios”, users input any situation to access a highly accurate prediction of the business consequences and outcomes. By testing before committing to a course of action organizations can effectively minimize risk and maximize profits. IFS Call & Case management automatically tracks all activities and conversations between service business, customers and employees. Engage & collaborate with customers through the B2B customer portal, building a knowledge database using solution management. Easily manage contracts over a wide spectrum of commercial agreements, locations, products and entitlements to maintain customer relationships. IFS Contracts includes support for flexible and dynamic pricing, SLAs, coverage schedules, meter/usage readings & billing, reactive, preventive and proactive servicing. IFS Warranty management enables customer and supplier warranties to be managed effectively, adjudicating warranty claims against warranty rules to minimize revenue-leakage through inaccurate claims. Deploy real-time scheduling to ensure the workforce can respond quickly to ever changing customer demands. IFS Schedule Optimization & Dispatch uses AI to reduce travel time, improve first time fix rates and SLA hit rates for service. Optimize the productivity of your field workforce while delivering a great customer experience. IFS Service Order Management gives users the tools they need to deliver world-class service and satisfied customers. Quickly raise service requests, diagnose issues, and see all associated assets, contracts, warranties and parts to ensure that SLAs are met. A new service-catalog lets organizations define the unique service offerings that drive the business. IFS Mobile Worker Productivity solutions provide the field service workforce with the tools needed to perform their jobs efficiently and accurately. Mobile clients are available for all major mobile operating systems and can be used with or without network connectivity. Empower field technicians to interact with other field techs and back-office users with remote assistance. IFS Service Logistics manages products and spare parts for installation and maintenance to ensure first time fix rates and customer satisfaction. Integrated logistics processes across the delivery chain include full mobile and supply-chain partners for parts & stock management and optimization. Supply and reverse logistics partners work seamlessly together to provide the goods and parts needed for accurate and timely delivery, while seamlessly maintaining cost control and approval processes. Extend and augment your organization’s service delivery chain by making third-party partners an integral part of the delivery process. Leverage IFS technology to empower third-party service providers to schedule, perform service delivery tasks, use parts and provide visibility throughout the business to improve customer satisfaction and provide an outcome-based service. Efficiently manage all service supply chain partners with powerful vendor contract capabilities. Manage the asset realization process end-to-end, from idea to final specifications to completed, registered asset. Work with parallel revisions and estimates during design to select the most suitable solution in Compatible Units, configuring asset solutions based on physical characteristics. Easily create execution item structures based on template structures for asset installation and commissioning. Manage the definition of assets, definition of preventive and corrective maintenance, and the work execution process including work closure and analysis. The solution includes support for linear assets, equipment objects and tools. A central repository of standard templates defines how maintenance should be performed. It can also be used directly on work orders or to define preventive maintenance actions or maintenance programs. Automate the ingestion of machine measurements and readings such as hours, cycles, temperatures, feeds and speeds, as well as equipment stops and starts. Information is conditioned and fed into the system to provide readings for criteria-based prescriptive maintenance (PM) regimes such as hourlies, as well as condition-based scenarios where work is triggered by min/max value thresholds. Data can be used in conjunction with the Reliability-centered maintenance (RCM) tool to model actual prescriptive and “run to failure” scenarios. Plan corrective and preventive maintenance while accommodating complex operational priorities and constraints. Accurately factor in duration of work, resources required, material required and whether the work to be performed is critical and needs to be given priority. Ensure full visibility of operational plans to align maintenance to operations. Collaborate easily and efficiently with subcontractors to manage maintenance tasks, rebuilds, refurbishment work and more. Share scope of work, documents, and other instructions with multiple potential suppliers before awarding work. Provide contractors with access to a portal where they can follow the status of their bids, acknowledge awarded work and report progress of work in execution. Marrying map data with data from the IFS solution, the IFS Geographic Information System (GIS) module shows the location and state of different types of assets, such as equipment objects, linear assets, work orders and tasks. Integrating with maps in the ArcGIS platform from ESRI, the required visual selection and depiction parameters are easily controlled with a built-in configuration tool. Deploy powerful, seamless, automated document management, enterprise wide. Managing all documents within an organization, the module handles the document creation process as well as workflow, templates, version control and release management. Document Management also features powerful access control to documents and connection to other business objects in the solution. Aviation maintenance planning occurs over multiple time horizons, each with different levels of required granularity. Day of operations and short-term plans are supported against both the flight plan and available maintenance capacity within IFS Maintenix. Long-range planning tools, including IFS Fleet Planner, use rule-based automation to generate heavy maintenance visit plans optimized for available hangar slot utilization, building optimized plans for maximum asset availability. Manage aircraft or other fleet assets effectively. Next due maintenance dates are calculated automatically based on maintenance program scheduling rules and on-condition programs. Managing the logbook and deferred items by closing them as fast as possible keeps assets ready for service. The Line/Forward Maintenance Mobility application provides line technicians with the ability to connect to their Maintenance & Engineering (M&E) system using mobile devices to record work progress even if they temporarily lose connectivity. The line maintenance mobile application allows line technicians to review aircraft status, request parts, action open faults, and release the aircraft to service. Robust collaboration tools allow for remote coordination and workflow routing, expediting releases and reducing downtime. Reduce your overall turnaround time for aircraft. Quote effectively for the aircraft visit, quickly induct customer work scopes, plan for resources to be available on time and invoice soon after the aircraft is released. Efficiently support customers by incorporating best practice into an optimized repair or overhaul engine visit: enhance work scoping, disassembly to re-assembly, Service Bulletin management, component repair and spare parts management. Rapidly provide a competitive quotation and meet agreed repair turnaround times. Keep your organization’s capability list up to date to enhance support to customers. This module provides defense operators with the ability to deploy, operate, and safely return their people, equipment, and data anywhere in the world, for any length of time, and with varying levels of network connectivity. They must be able to operate continuously during periods of insufficient connectivity, whether planned or unplanned, carrying out operational missions and seamlessly consolidating data and records throughout to ensure their accuracy, completeness, and integrity. IFS solutions provide unparalleled resources for safeguarding and employing mission-critical technical content, including managing electronic job cards, engineering management for maintenance programs, and maintaining accurate baselines for your aircraft’s allowable configurations. The Allowable Configuration module provides an automated IPC comparison process that generates a suggested change file for human review and incorporation, drastically reducing the time required to review and incorporate IPC changes while effectively eliminating errors. Maintenix supply chain processes are tightly integrated with the configuration management system and maintenance execution processes, so that when a specific part is required, the right part is available on time for the technician, including rotables, spares, and allowable alternates. Auto-reservation of parts for new aircraft and engine assemblies based on demand signals from maintenance operations nearly eliminates the manual work needed to assign available spares to address demand from maintenance. IFS Aircraft Maintenance and Engineering (M&E) solutions provide proactive, real-time compliance controls throughout the organization. This includes complete in-service asset configuration management, tracking, and reporting, to enable improved data accuracy and full compliance traceability from engineering through to execution. The IFS Maintenix Operator Edition Quality, Compliance, and Return on Experience module provide customers with the core software engine for managing regulatory compliance and in-service asset information. From underlying intelligence that automates the prioritization and acceptance of sales leads, to automated functionality and augmented reality capabilities that maximize first time fix rates in the field, IFS Cloud is here to help you make optimal decisions for your business. Access all the solutions you need from a single platform with IFS Cloud. Get in touch today

li|IFS Cloud Functionality
h1|IFS Cloud functionality
h2|Fully integrated. Flexibly deployable. This is IFS Cloud: the functionality you need, when you need it
h3|Customer Relationship Management Commerce Finance Human Capital Management Projects Procurement Manufacturing Supply Chain Management Service Management Asset Management Aviation Maintenance Customer Relationship Management Proactive customer engagement Omni-Channel Contact Center Lead Management Opportunity Management Contact Management Campaign Management Engagement Studio Automation & Self-Service Commerce Catalog Management Trade Agreements Storefront Storefront Connectors Finance Accounting Rules General Ledger & Parallel Accounting Fixed Assets Accounts Payable & Receivable E-Invoicing Project Finance Cash Flow Business Planning Consolidation Financial Reporting & Analysis Human Capital Management Employee & Organization Management Recruitment Qualifications, Development & Training Health & Safety Expense Management Time & Attendance Employee and Manager Self Service Payroll Integration Projects Engineering & Design Sales & Subcontract Contract Change Management Project Planning & Follow-Up Resource Management Project Manufacturing Construction and Installation Project Financial Control Project Reporting & Invoice Risk Management Procurement Strategic Planning Supplier Relationship Management Sourcing Operational Procurement Contract Management Supplier Self-Service Manufacturing Sales & Operations Planning Material & Resource Planning Visual Planning & Scheduling Product Estimate Management Configure & Make-to-Order Discrete Manufacturing Batch Process Manufacturing Repetitive Manufacturing Quality Management Sustainability Management Supply Chain Management Demand Forecasting Supply Chain Planning Warehouse Management Inventory Replenishment Sales Order Shipment Management Rental Management Service Management Planning & Forecasting Call & Case Management Contracts & Warranties Schedule Optimization & Dispatch Service Order Management Mobile Worker Productivity Service Logistics Contractor Management Asset Management Asset Planning & Realization Asset Operations & Maintenance Asset Performance Management Maintenance Planning B2B Contracting GIS Document Management Aviation Maintenance Multi-horizon Planning Fleet & Asset Management Line & Forward Maintenance Airframe Maintenance, Repair & Overhaul Complex Assembly Maintenance, Repair & Overhaul Component Maintenance, Repair & Overhaul Disconnected Operations Technical Content Management Aviation Material Support Quality, Reliability & Compliance Book a demo
h4|Proactive customer engagement Omni-Channel Contact Center Lead Management Opportunity Management Contact Management Campaign Management Engagement Studio Automation & Self-Service Catalog Management Trade Agreements Storefront Storefront Connectors Accounting Rules General Ledger & Parallel Accounting Fixed Assets Accounts Payable & Receivable E-Invoicing Project Finance Cash Flow Business Planning Consolidation Financial Reporting & Analysis Employee & Organization Management Recruitment Qualifications, Development & Training Health & Safety Expense Management Time & Attendance Employee and Manager Self Service Payroll Integration Engineering & Design Sales & Subcontract Contract Change Management Project Planning & Follow-Up Resource Management Project Manufacturing Construction and Installation Project Financial Control Project Reporting & Invoice Risk Management Strategic Planning Supplier Relationship Management Sourcing Operational Procurement Contract Management Supplier Self-Service Sales & Operations Planning Material & Resource Planning Visual Planning & Scheduling Product Estimate Management Configure & Make-to-Order Discrete Manufacturing Batch Process Manufacturing Repetitive Manufacturing Quality Management Sustainability Management Demand Forecasting Supply Chain Planning Warehouse Management Inventory Replenishment Sales Order Shipment Management Rental Management Planning & Forecasting Call & Case Management Contracts & Warranties Schedule Optimization & Dispatch Service Order Management Mobile Worker Productivity Service Logistics Contractor Management Asset Planning & Realization Asset Operations & Maintenance Asset Performance Management Maintenance Planning B2B Contracting GIS Document Management Multi-horizon Planning Fleet & Asset Management Line & Forward Maintenance Airframe Maintenance, Repair & Overhaul Complex Assembly Maintenance, Repair & Overhaul Component Maintenance, Repair & Overhaul Disconnected Operations Technical Content Management Aviation Material Support Quality, Reliability & Compliance Intelligence to power decisions
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