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Betive offers all Bet- and Gamblingenthusiasts a worry-free home. We wanted to create a platform, which enables our customers a safe and uncomplicated access to the world of casinos and sports bets. It's possible through our great offer including thousands of betting opportunities and over 1.5000 casino games with the best betting odds. With the longstanding experience from our team in Malta, we have managed to develop a product, that concentrates on the essentials. Gaming should be fun and not tedious. Because of that we do it without complicated stuff, you have the chance to convince yourself from our products with a freebet and freespins ... even useable without making a first deposit. Should you decide to make a deposit, it is very easy via the safe Trustly flow. For the satisfaction our customers, we provide great customs-friendly feautures like Fast-Bets, Live Cashout or Part-Cashout. To secure your data, your money and your gaming experience, we keep our Range to the newest technical status. Betive services are authorized by the Gaming Authority of Malta, a respectable and well known supervisory gaming authority.
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h3|What are Cookies? Cookies we use and why we use them The Cookies we use Providers

This Privacy Notice explains how and why your personal information is collected and how it is kept secure We are , a company incorporated in Malta and registered under company number C 69565 with its registered address at 6 Paceville Avenue, St. Julians STJ3109, Malta. All references to "Bethard", "we", "our" and "us" are references to Bethard Group Limited. Bethard is the owner and operator of the domain (the ). If you have specific questions regarding your personal information or how we use it, please contact our Data Protection Officer directly by email . Please note that the DPO email will only reply during office hours Monday-Friday. In case you wish to contact us outside of these hours you are always welcome to contact the Support. Certain personal information is collected when you use our site. Information can be provided to us by you upon registration and when you make use of our products or get in touch with us. It may also be the case that other third parties or publicly available sources provide us with information about you. At registration, you provide us with your personal details such as name, surname, mobile number, gender, date of birth, email address and the country of residence. During the course of play, we may also request you to provide us with photographic identification, proof of address documents (to carry out due diligence) and banking and financial details (to establish the source of funds where a transaction is involved). Through the use of our services we obtain information about how you interact with our products, your online browsing habits and devices used (such as model, operating system, IP address, browser type, mobile device identifier). We also collect data from other organizations, such as companies providing verification and credit reference services. When contacting us via phone, we may record phone calls to address and resolve queries and issues you may have and for regulatory purposes. In cases where data may be considered as sensitive, we have in place additional measures to protect it and its confidentiality. Upon registering an account and accepting our . You accepted to receive genuine and exceptional remote gaming services from us. Unless you request otherwise under legitimate interests, we will process your data for certain purposes including marketing offers, analysis & evaluation and service administration purposes, such as password reminders, service messages etc. We collect data to contact you and inform you about our services. Contact can be made via phone, email, sms, in account and social media. If you do not want to receive these services you can unsubscribe from marketing offers by contacting customer support or sending an email to our DPO It must be noted that as a licensed gambling operator we have certain legal obligations when it comes to storing data. In particular this is needed for ensuring that we offer our services to eligible persons, crime & fraud detection, AML purposes and to identify any potential risks to assist in the prevention of problem gambling. Cookies are essential to keep certain parts of our websites functioning correctly and securely. We also use them to make our site quicker, easier and more personal for you. To achieve this, cookies collect some personal information about you whenever you use our websites. You can choose whether to accept or reject some or all types of cookies and control this through your device’s browser settings. We will make you aware of this by showing you our cookie banner when you visit our site. Please refer to our for more information. On occasions, Bethard shares certain data with third parties. In order to mitigate certain risks we carry out checks to ensure that the companies we work with will give your information the same level of care and protection as we do. Both we and they are obliged to handle your information in accordance with data protection law and to put in place contractual measures reinforcing those obligations. Circumstances in which we share data with third parties are listed below: • Notifying you about important changes or developments to the features and operation of those products and services. • When ordered to do so by any regulatory body. • In order to establish, exercise or defend our legal rights. • for fraud detection and control purposes in cases where Bethard has reasonable grounds to suspect irregularities with the account. • With service providers to enable us to provide our services. • With external auditors. We will only retain your information for as long as is reasonably necessary to carry out the purposes outlined above and to satisfy our legal obligations. When you cease using our services, we will normally still retain your personal information for a period of time. Normally data is stored for ten years after you stop using our services. It is your data and you have several rights which you can exercise, namely; You have a right to request a copy of the personal information we hold about you, known as a data subject access request. If you wish to do this, kindly contact customer support or our DPO on In some circumstances, you can ask us to erase personal information we hold about you. It must be noted that this does not exonerate us from mandatory retention periods under other laws. You can request the right to be forgotten when: • the information is no longer necessary in relation to the purpose for which it was collected (as explained in our privacy notice) • you have previously given consent to the use of your information, but decide to withdraw it and we cannot justify another legal ground for using it under data protection law We rely on legitimate interest as the basis to process your personal information, such as for sales and marketing communications. However, you always have the right to withdraw your consent at any time. Within each and every communication we give you the right to opt out easily from the footer of the communication but if you wish to opt out manually, you can do so by contacting customer support. You have the right to receive personal information you provide to us, in a ‘commonly used machine-readable format’. This allows you to obtain and reuse your information for your own purposes across different services. Based on your particular situation, you can object to the processing of your personal information, i.e. you also have the right to object to the use of your personal information for direct marketing purposes (including profiling). We treat your data very carefully and with the strictest manner. We are committed to protect the personal information you entrust to us. We take all reasonable steps to ensure that all information collected through our sites is treated securely and in line with this policy and strict data protection standards. As much as possible, we try to adhere to ISO27001 principles. On a quarterly basis we also undergo information security audits in order to confirm our integrity. If you wish to raise a complaint regarding how we have handled your personal data, you can contact us to have the matter investigated by emailing If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to our lead data protection authority - the Office of the Information and Data Protection Commissioner - or your national data protection regulator.
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st|BETHARD GROUP LIMITED Site Legitimate interests Right to access information Right to be forgotten Right to opt out Right to Data Portability Right to object
h1|Privacy Notice Bethard Group Limited
h2|1 Introduction 2 Who are we? 3 What information we collect 4 Basis of collecting Data 5 Cookies 6 When do we share your personal information? 7 Retention of data period 8 Your rights & choices over your personal information 9 Security of your data 10 Contact us
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em|This policy was last updated on the 24th of May 2018.

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PLAY FOR FUN, PLAY RESPONSIBLY Making the most of a safe and comfortable gaming experience At Betive we are committed to providing a safe and transparent online gaming environment. Playing should be a fun, enjoyable and positive experience. Our staff is committed towards assisting and protecting those who should not be gambling, or who wish to control their gambling habits. Our employees are trained to recognise unhealthy gaming patterns and behaviour, and they also educate and provide current information on organisations that can provide more hands-on assistance if needed. We at Betive offer state of the art technical solutions available for you to control your gambling habits. We monitor our players and their playing habits closely to detect any possible issues that might arise. Our players have access to recent account history through their gaming account or can request full history at any time from Customer Service. Setting limits is an effective way of managing time and money spent on gaming. This is something we strongly recommend and encourage everyone to do. Please set reasonable and sensible limits in accordance with your own needs and finances. The staff at Betive are trained to help you play within your limits and to help you play responsibly. Always remember the following: Do you feel like you play too much? Here you can easily keep track on you gaming habits by confronting yourself with different statements. By answering these questions and statements to yourself in an honest way, you can assess if your gambling is sound and healthy. If you feel like you can relate to these statements there’s a large risk that you might develop/or already have developed a problem when it comes to controlling your playing. The following are also some measures that you should take in case you are one of our players who experiences these problems. Even if some of the statements above match the way you play, it does not necessarily mean that you have a gambling problem. We would like to warn you, however, that you seem to play in an unhealthy way and might be in danger of losing control. Through being absolutely honest with yourself and breaking your habits as well as researching about gambling addiction, you can avoid encountering problems in the future. You are always welcome to contact our Customer Service staff for any information or support related to problem gambling. To play on our site, you must be 18 years or older. Betive performs player verification checks in order to prevent minors from playing on our site. If you should be aware of an underaged person who is gambling on our site, please contact our Customer Service straight away. Be a responsible parent and keep your eyes and ears open to be sure that no online gambling is taking place before the legal age of 18. Be aware: if your children start talking about online gaming accounts, deposits, withdrawals etc; start asking questions. If any gaming related activities are saved on your child’s computer/device, kindly remove them immediately, and talk openly with your child. A responsible and caring parent is the best start to preventing underage gambling. Be sure to protect your computer at all times. Keep your username, password and deposit details out of reach. Don’t save passwords or use auto-fill on your computer. Always log out from your Betive account when you stop playing. There are several programs that can be used to prohibit underage minors to use the computer for gambling, for example: Gambling addiction, also known as compulsive gambling or gambling disorder, is an impulse-controlled disorder. Compulsive gamblers cannot control the impulse to gamble, even when it is harmful to themselves or to their loved ones. Gamblers can have a problem without being totally out of control. Problem gambling is any gambling behavior that disrupts a personal life. Being preoccupied with gambling, spending more and more time and money on it, or gambling despite serious consequences, indicates a gambling problem. If there is a risk of you having, or if you know of someone that has a problem with gambling, please contact us for further advice and support. Below, please also find some of the well-known organizations that can also aid: One helpful step to prevent you from gambling is to install a software that will block any access to gambling websites. Do note that this may come at a cost. Kindly see below for a few examples: Kindly note these are third party websites and software. Betive is not responsible or reliable for any use or cost connected to them.
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li|Allows you to set an alert to manage the amount of time you spend playing on site. Allows you to set deposit limits to manage your spending within a specific timeframe. Research has shown that when players make a decision on how much money they have available before they start playing, gambling problems are greatly reduced. Allows you to set the maximum amount of money you potentially can lose within a specified timeframe. Allows you to set the maximum amount of money you can place bets for within a specified timeframe. If you wish to take a short break from all gaming activity, you may do so by taking a 'Time Out' for a period through our website or by contacting the Customer Support team by email or live chat. If you feel that gambling is no longer a form of entertainment for you or that you may be at risk of developing a gambling problem, please consider using our Self-Exclusion tool which will prevent you from gambling with Betive for a specific period of time, or indefinitely. If you would like to self-exclude or set limits to control your gambling, you can do this in your account settings. Please contact our 24/7 Customer Support team for further information. You make money on jobs, not gaming. When gambling, you will sometimes win, and you will sometimes lose. That is the nature of all games. Only gamble with money you can afford to lose. See any winnings as a pleasant bonus, not something you can expect. Set up limits, and stick to them! Don’t start increasing your bets to make up for previous losses, it will not work. When you have reached the limits you have set, stop, leave the game and take a break from playing. Always be aware of how much money you have spent. Have regular breaks when you gamble. If you have longer and longer stretches of gambling, you run the risk of losing your judgement. Don’t gamble when you are upset or depressed. It will not make you feel better. Do you think about playing every day? Can you become irritated and restless if you do not play? Do you lie to your friends and family about how much you play and of the results? Do you often feel depressed or experience insomnia? Do you think you have the power of outwitting chance, that you have come up with a way of fooling the game and that your losses are solely due to “bad luck”? You prioritise putting money on gaming instead of other living expenses. Do you spend money that you actually do not have on gaming, needing to take loans from friends/family to play more? You often break your personal gaming budget which you have created. You play whilst you are with your partner or children. You postpone or cancel things because of your gambling. You experience gambling as a moment of relaxation. You play to run away from difficulties and/or other responsibilities. Research about gambling problems and addiction in order to learn as much as possible about the subject. This can be very helpful in order to understand whether or not you have a problem with gambling. Should you feel that your gambling has gone beyond the point of control, we suggest that you read stories from others who have been in the same situation as you. Realise that you are not alone and there is always help available! Contact a close friend/relative. Explain your current situation to them and make sure to be completely honest about your gambling habits. Describe your feelings regarding this and get them to understand that it is a serious problem that you want to take control over. This can be tough, but receiving support and understanding from a relative or someone close to you tends to be a big help in overcoming your problem. Create a gambling budget. Calculate how much money you can afford to lose every month and how much money you need for other vital expenses. Decide on a limit to know how much you can play for each day/week/month. You can make sure to never go over your budget by using one of the available gaming limits on Betive. By setting up an automated limit, you minimise the risk of getting stuck in a gambling addiction. Test yourself. Create a play timetable detailing how much time are you allowed to play every day/week/month. Be realistic and strict towards yourself, prioritise other things in life before gambling. What did you do before you started gambling as much as you do today? Try to think about things you can do instead of gambling. Spend time with friends/family, read a book, take a walk – there are lots of other alternatives.
st|Play session limit Deposit limits Loss limits Wager limits Time out Self-Exclusion General questions regarding your gaming Gaming in relation to your income Your playing in relation to your current life situation
h1|RESPONSIBLE GAMBLING
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Terms of use Version 2.3 1.1 We are , a company ncorporated in Malta and registered under company number C 69565 with its registered address at 6 Paceville Avenue, St. Julians STJ3109, Malta. All references to "Betive", "we", "our" and "us" are references to BETHARD Group Limited. 1.2 Bethard is the owner and operator of the domain (the ). 1.3 Bethard Group Limited holds the following licence issued and regulated by the Malta Gaming Authority (MGA): B2C Gaming Service License, with license number MGA/B2C/312/2015 issued by the MGA on the 1st of August 2018. 1.4 Bethard offers Type 1 Gaming Services (Casino) under the following Approved Service Provider licences: 1.5 Bethard offers Type 2 Gaming Services (Fixed Odds Betting) under the following Approved Service Provider licences: 1.6 Bethard offers Type 4 Gaming Services (Controlled Skilled Games) under the following Approved Service Provider licence: Scout Limited MGA/B2B/386/2017. 1.7 Further details of the MGA can be found . 1.8 Regardless of game, all deposits and withdrawals are the sole responsibility of Bethard, and the other companies providing the products are solely software providers and have no responsibility for the management of funds on your player account. 2.1 These terms of use together with the privacy policy govern your relationship with us when you use the Site and/or any of the features, games, sportsbook and/or other services provided via the Site. The Site and all the features, games, sportsbook and other services provided via the Site are collectively referred to in these Terms as the Service. Any use of the services offered, registration on the site and all bets accepted by Betive.com are subject to these Terms and Conditions. Betive reserves the right to amend these Terms and Conditions, this will be notified to players in advance and the player must re-confirm acceptance before changes come into effect. All editions will show version number and validity start date. 2.2 Please refer carefully to these Terms before you start to use any part of the Service. We recommend that you print a copy of these Terms for future reference. By accessing or using any part of the Service, you will be deemed to have understood and accepted these Terms, which form a binding agreement between you and us. 3.1 These Terms refer to and incorporate the following additional terms and conditions, which also apply to your use of the Service: 3.1.1 our , which sets out the terms on which we process any personal data we collect from you, or that you provide to us; 3.1.2 our OR our , as may be applicable. 4.1 We reserve the right to change these Terms at any time. Any such changes will be notified to you in advance or upon your next login to the Service and you must confirm your acceptance before you will be allowed to play. 4.2 These Terms were most recently updated on [16th of October 2020]. 5.1 In order to participate in any game or to place any bet or conduct any other gambling transaction on the Site you will need to use Trustly’s Pay N’ Play functionality when registering. 5.2 When registering on Betive you must provide a valid identification, address, and contact email. All information provided to us must be accurate and complete. You should immediately notify us in case any information is no longer valid. If we have reasonable grounds to suspect such information is inaccurate, not current or incomplete, we may in our sole discretion deny you access to areas of the Service, suspend, or terminate your Account, pending further investigation. After investigation is complete, Betive’s decision is final. 5.3 All applicants wishing to register an Account with us must be over 18 years of age and of legal capacity to register with Betive. We reserve the right to ask for proof of age and identification from any player and to suspend their Account unless and until satisfactory documentation is provided. 5.4 You may only open and operate one account which must be in your own name. If you hold more than one account, we reserve the right to suspend all accounts and confiscate any winnings available. 5.5 In case of closure of their Betive Account due to gambling addiction or fraud, an individual must not open a new account. Betive will not be liable should the individual succeed in opening a new account, nor for any direct or indirect consequential damages. Betive reserves the right to close an account opened in breach of this rule at any point. 6.1 Betive reserves the right, at its own discretion, and at all times, to: 6.1.1 Decline to open a Betive Account and/or to close an existing Betive Account without any explanation. Already made contractual obligations will be honoured; 6.1.2 Decline to accept deposits without any explanation whatsoever; 6.1.3 Suspend and/or cancel the participation of an Account Holder in promotional activities, competitions or other services, whenever Betive is of the opinion that there are legitimate concerns that a Betive Account is, has been or may be used for illegal, fraudulent or dishonest practices. 6.1.4 Hold and manage funds belonging to Account Holders in accordance with generally accepted guidelines for cash management regarding such funds; this may include a Financial Institution and/or a Payment Solution Provider being entrusted to hold funds in the name of and/or for the benefit of Account Holders; 6.1.5 Forfeit and/or confiscate funds available on a Betive Account and/or refuse to honour a claim, in the event that, directly or indirectly, the Betive Rules have been violated and/or other unauthorized activities have occurred in connection with an event and/or the operation of a Betive Account. This is subject to any of the said events being in connection with the Betive Account and/or the claim in question. 6.1.6 Transfer and/or license, without prior notice, data regarding an Account Holder to any other legal entity, in any country, ultimately managed and controlled by Bethard Group Limited, subject to Betive guaranteeing that the said data at all times is transferred and managed in accordance with applicable laws, data protection acts and/or similar; 6.1.7 Transfer and/or license, without prior notice, the rights and liabilities regarding an Account Holder to any other legal entity, in any country, ultimately managed and controlled by Bethard Group Limited, subject to Betive guaranteeing the liabilities being honoured; 6.1.8 An individual applying to become an Account Holder warrants and represents not to be an individual under the age of eighteen (18) years. Minors cannot register as a player and cannot hold a Betive Account. Betive reserves the right to request proof of age and performs check in order to verify the information provided. Accounts may be suspended until satisfactory proof of age is provided. 7.1 An Account Holder warrants and represents, at all times, not to be: 7.1.1 Residents of Afghanistan, Algeria, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Barbados, Belarus, Belgium, Benin, Bermuda, Bhutan, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cape Verde, Central African Republic, China, Christmas Island, Cocos Islands, Colombia, Comoros, Cook Islands, Costa Rica, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, France, French Guiana, French Polynesia, Georgia, Ghana, Greece, Greenland, Grenada, Guadeloupe, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Helena, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Macau, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Montserrat, Mozambique, Myanmar, Nauru, New Caledonia, Nicaragua, Niue, Norfolk Island, North Korea, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Philippines, Portugal, Puerto Rico, Reunion, Russia, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Sierra Leone, Singapore, Slovakia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Helena, Sudan, South Sudan, Suriname, Swaziland, Switzerland, Syria, Taiwan, Tajikistan, Togo, Tokelau, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Ukraine, United Kingdom, United States, Uzbekistan, Vanuatu, Venezuela, Virgin Islands, Wallis and Futuna Islands, Western Sahara, Yemen, Zimbabwe. All winnings from players residing in any of these countries will be confiscated and accounts will be closed. Internet gambling may be wholly or partially restricted in some jurisdictions. Bethard.com accepts no responsibility for internet gambling from residents in jurisdictions where it is illegal; 7.1.2 Internet gambling may be wholly or partially restricted in some jurisdictions. Due to legal reasons, players residing in certain countries may not / are not allowed to play jackpot games, NetEnt games or NYX games; 7.1.3 Restricted by limited legal capacity; 7.1.4 Acting on behalf of another party; 7.1.5 Classified as a compulsive gambler; 7.1.6 Depositing money originating from criminal and/or other un-authorized activities; Upon the slightest indication of transactions and/or activities indicating potential money laundering we shall report to the relevant authorities. 7.1.7 Depositing money through a Card which the Account Holder is not authorized to use and/or utilizing a Card in a jurisdiction in which betting and gaming are prohibited; 7.1.8 Conducting criminal activities whereby a Betive Account is directly or indirectly involved; 7.1.9 Restricted by any legal reasons to open an account, purchase or use services from Betive and/or otherwise participate in the games offered. It is the player’s responsibility to know if their gaming is legal; 7.2 Betive warrants and represents, at all times, to: 7.2.1 Manage funds belonging to Account Holders in a secure and appropriate manner; and/or 7.2.2 Absorb the cost of, and pay, the Betting Duty, as applicable, at the Place of the Contract. 7.2.3 Manage data regarding an Account Holder in accordance with applicable laws, data protection acts and/or similar. 7.2.4 A Betive Account is opened, held and settled in a currency as agreed between Betive and an Account Holder. All amounts displayed relating to wagers and winnings shall be quoted with the symbol of the currency so agreed to. Betive calculates and settles all matters involving exchange rates in accordance with recognized financial institutions at currently applicable exchange rates. Slight differences may occur between the agreed amounts and the recorded amounts due to variances between exchange rates. 7.3 An Account Holder can only hold one Betive Account at a time. In the event that this rule is breached, Betive reserves the right to block and/or delete the superfluous Betive Account(s) held by the Account Holder in breach of this clause. Should we have reasonable suspicions that any of our customers has opened multiple accounts with us, we reserve the right in our absolute discretion to freeze that customer’s account or to close the account immediately, and the customer shall forfeit all his winnings. Customers should also note that their original deposits will not be refunded. Customers shall also be liable towards Betive for damages and costs incurred as a result of the fraud. Betive also reserves the right to reallocate all the funds in the different superfluous Betive Accounts to a single Betive Account and to delete the remaining superfluous account(s). No bonus given to the superfluous Betive Account(s) will be reallocated. 8.1 Betive.com shall not make a payment out of a customer’s account, to such customer, until the company is satisfied that the verification process has been completed. 8.2 Betive reserves the right to request documents to verify your account. These include, but are not limited to identity cards, bank cards, bank statements, source of wealth, source of funds, and utility bills. This process is carried out in order to ascertain and verify the age and identity as well as address of the Account Holder. The verification process will occur at the latest when the Account Holder has cumulative withdrawals of two thousand Euro (€2,000). When any documents are requested, the Account Holder must upload such documentation on their Betive Account (My Account > Verify). When requesting documents for an account verification, any pending withdrawals will be cancelled. Once the verification is complete, the Account Holder may request a new withdrawal. In the event that the account is not verified within thirty (30) days from when the request is made, the account will be frozen for gameplay and transactions. Where, for any reason, an Account Holder refuses or is unable to provide us with any of the requested documents, Betive reserves the right to suspend the account and confiscate any funds available. 8.3 We strictly prohibit the use of robotic, mechanical, or electronic, or other devices to automatically make decisions in any game, whether such use is attempted or effected by one of our customers or by as a guest or by any third parties. If this is discovered, all bets will be void in the aftermath, since the outcome of these went in the player’s favour. The eliminated stake will not be returned to the player. Possible bonuses will be lost. 8.4 If deposits effected are not used for the sole purpose of gaming or wagering and, in Betive’s discretion, there is suspicion of abuse (for instance where an appropriate level of game play has not occurred) the customer shall be deemed to be abusing exchange rate fluctuations and Betive reserves the right in its absolute discretion to cancel the respective deposit/s in part or in full and to retract any costs that may have resulted in conjunction herewith. Betive also reserves the right to close that account indefinitely. 8.5 Customers shall at all times remain responsible for maintaining and protecting the security of their accounts. Customers should not allow third parties access to or use of their account. Any losses due to this shall not be refunded by us and we shall not be responsible in any manner whatsoever. In this regard we guide your attention to our Privacy Policy which you should read carefully together with these Terms and Conditions. If any winnings should derive from third party access they will be confiscated and account permanently closed. 8.6 The customer shall not allow any third party to use the customer's login details. The customer accepts full responsibility for the consequences of allowing such activity and, without derogating from the generality of any other indemnity contained herein, indemnifies and holds Betive harmless in respect of any damages arising from the same. 8.7 If the player does not make any transactions on the betting account for a successive period of thirty (30) calendar months, Betive.com will attempt to contact the player via email at the registered email address notifying the player of any remaining funds held in the account. Betive.com shall remit the balance in the account to the player or to the Authority if the player cannot be contacted satisfactorily. 8.8 A Player account will be classed ‘inactive’, and players will be contacted if no activity occurs (including logging in/out) after six (6) successive months. A player will be notified that his/her account is due to become inactive no less than thirty (30) days before it is to become inactive. The player will also be reminded of any consequences thereof, including any fees that may be charged. Such notification will also inform the player of the option to withdraw the funds on the account. After twelve (12) months of no activity, the account will be classed as ‘dormant’, and players will again be contacted. Both ‘inactive’ and ‘dormant’ accounts will encounter monthly administration fees of €5 (or currency equivalent), or 5% of the total balance (whichever is larger). 8.9 Fees for inactive accounts will only be charged provided the account does not go into a negative balance. No fees are charged to inactive accounts which are self-excluded or which have been excluded from playing by the Licensee. 8.10 Betive reserves the right to close the Inactive Account once the account reaches zero balance. 8.11 In order to recover funds held in a dormant or inactive account under the Malta Gaming Authority legislation, closed, blocked or excluded accounts on Betive.com will require a full verification of the player’s identification, home address, payments methods used and a verification including SWIFT and IBAN of the player’s bank account. 8.12 The User shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to the User’s or third parties’ participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices in aid of his participation in any of the Games. Betive hereby reserves the right to invalidate or close the Account or invalidate the User’s participation in a Game in the event of such behaviour. 8.13 Only one account is allowed per identity, household, address, IP address. Violation will result in frozen funds and closed account without any notifications. 8.14 Internet Gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to play at all or use any payment method to complete a transaction. Betive takes no responsibility of any breaches in regard to this term. 8.15 A player has the right to close their account, by sending an email from the registered email address to , or by contacting Betive through live chat with a request to close account and the reason why. 8.16 The player has the right to set financial limits on wagers and losses and the right to set limits on session time, as well as to set a time for the reality check window. The player also has the right to put a time-out on the account for up to thirty-one (31) days, as well as the right to self-exclude themselves for a period of up to five (5) years under the Malta Gaming Authority legislation. 9.1 As part of the registration process, we may perform a search with an authorised third-party to verify your identity. The authorised third-party may undergo checks on your information supplied for any verification procedures required, against databases of which they have access to. If a search is completed, all the records will be retained. 9.2 As a player, you can make deposits to your Betive account using Trustly’s Pay N’ Play functionality. Minimum deposit is at all times decided by Betive and is shown in the cashier at the time of deposit. 9.3 A player may only make deposits to their own Betive account, and only with a bank account held in their own name. In case a deposit is made from an account that does not belong to the owner of the player account, the company reserves the right to confiscate all winnings. 9.4 If Betive does not receive the money deposited within a week from the actual account deposit, Betive reserves the right to eradicate the amount. In such cases, Betive also reserves the right to request a settlement of the negative balance on the player account. In order to protect its position, Betive further reserves the right to take any action it deems necessary should the player fail to co-operate with such request. 9.5 Regards to internal transfers within the account, Betive reserves the right to manually correct, without further notice to the customer, any transactions that may be regarded as speculation in currency fluctuations. 9.6 All winnings will be credited to the customer’s Betive account. Withdrawals from the Betive account should always be made to the same account from where the funds originated. Withdrawals will only be made to a bank account held in the customer’s own name. 9.7 To avoid unnecessary delays in carrying out withdrawal requests, we are dependent on the customer providing us with complete and correct information. 9.8 Betive reserves the right to apply minimum withdrawal amounts and which is shown at the time of a withdrawal request. 9.9 If a customer requests that an amount smaller than the minimum withdrawal amount be paid out, we may charge the customer a discretionary fee for the same depending on the withdrawal method. 9.10 We reserve the right to limit the number of free withdrawals per customer within a specific time period determined by us. We also reserve the right to charge an increased fee for withdrawals to bank accounts held with banks located outside the European Union countries. 9.11 We do not allow bets on credit. However, if a result is registered incorrectly and a customer’s account is credited erroneously, we reserve the right to debit the customer account accordingly. In the event the account holds a negative balance after corrected result (i.e. the customer has made bets with this money), the customer is obligated to repay the amount erroneously received. 9.12 A player must not allow third parties to make deposits to or withdrawals from his Betive account. 9.13 It is the account holder’s sole responsibility to ensure that he complies with provision 9.12. 9.14 If Betive does not receive the money deposited within a week from the actual account deposit, Betive reserves the right to eradicate the amount. In such cases, Betive also reserves the right to request a settlement of the negative balance on the player account. In order to protect its position, Betive further reserves the right to take any action it deems necessary should the player fail to co-operate with such request. 9.15 Clients acting on behalf of third parties or aiming to a professional wagering with the sole purpose of trading affiliate commission may be refused their withdrawals partially or in whole, especially if their wagering pattern has the aim to harm Betive financially. 9.16 If an Account Holder wins €100,000 or more and decides to withdraw a major part of the winnings (over 50%), we have the right to divide the pay-out into ten instalments, with ten percent (10%) being paid every month for 10 months until the full amount is paid out. Interest will not be paid on any outstanding amounts. 9.17 Before a withdrawal of real money can be requested, a minimum deposit of thirty Euro (€30) is required. The deposit must be wagered at least one (1) time before withdrawal 9.18 Before a withdrawal of real money can be requested all deposits must have been wagered at least one (1) time. 9.19 The use of VPN/Proxy to hide your identity and location when logging onto our website is strictly prohibited. Betive reserves the right to confiscate any winnings, cancel all bonuses, and terminate the player account if any VPN/Proxy/Cloud has been used. 9.20 It is prohibited for players to sell, transfer and/or acquire accounts to/from other players. 9.21 It is prohibited for players to transfer funds amongst player accounts. 9.22 In case an account is closed and a manual transaction must be made, Betive reserves the right to charge a fee in order to cover the costs. 9.23 Betive will check all made transactions in order to prevent money laundering. 9.24 The player is solely responsible for any applicable taxes on any prizes and/or winnings that are collected from Betive. 10.1 We are committed to providing the support you need to gamble responsibly. We offer you a range of options to help you to manage your play. These include: 10.1.1 deposit/entry limits; 10.1.2 time-outs; and 10.1.3 self-exclusion. 10.2 Although we will use our reasonable endeavours to enforce our responsible gambling policy, we do not accept any responsibility or liability if you nevertheless continue gambling and/or seek to use the Service with the intention of deliberately avoiding the relevant measures in place. You can set a deposit limit on your Account in any one (1) day, seven (7) day or one (1) month period. A deposit limit per transaction can also be set. You may choose to increase your limit on your account; this will take seven (7) days to come into effect. For details on how to set up a deposit limit, please contact us at , or via live chat. Any confirmed reductions to your deposit limit will have immediate effect. If you wish to take a break from playing, you can apply a 'Time-Out' to your Account for one (1) day, one (1) week, or one (1) month. When you set a Time-Out, we will close your Account for the specified period. To set a Time-Out on your Account, please contact us at , or set up the Time-Out through the Site. At the end of your Time-Out period, your Account will automatically be reopened and you will be able to login to your Account. We provide a self-exclusion facility which allows you to close your Account for a specified period of time (minimum six months). At your request, we will prevent you from using your Account for a specific period, as determined by you. By opting to self-exclude, we will close your Account, remove you from all active marketing communications and return any positive balance of funds to you. During the period of self-exclusion, it will not be possible to reopen your Account for any reason. To request self-exclusion, please contact us at . 10.6 Should you opt to self-exclude, we strongly recommend that you seek exclusion from all other sites where you also play. We also recommend that, during any period of self-exclusion, you seek additional support and advice from a support organisation such as . 11.1 Upon registration the player is given a personal account number. The player chooses a password and a username. It is the player’s own responsibility not to share this information. If the player has reasons to believe that others have become aware of this information, the player should immediately contact Betive’s Customer Support and a new password will be issued. Betive is not required to maintain usernames or passwords. If the player misplaces, forgets, loses, or shares with a third party their username and/or password, or is otherwise unable to enter the Website or any Service for any reason other than Betive’s error, Betive will not be responsible and will not be held liable for any claim regarding that particular account. 11.2 Telephone communications between the players and Betive are recorded for security and training purposes and/or compliance with accounting and finance regulations. 11.3 All electronic communications between the player and Betive are kept on record for compliance with accounting and finance regulations. 12.1 You hereby indemnify, defend and hold us harmless against any and all losses, liabilities, expenses, damages, costs (including reasonable outside attorneys’ fees and court costs) claims or actions of any kind arising or resulting from your use of any aspect of the Service, your violation of these Terms, your receipt, ownership, use or misuse of any prize or winnings, and any of your acts or omissions that implicate publicity rights, defamation or invasion of privacy. We reserve the right, at our own expense, to assume exclusive defence and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with us in the defence of such matter. 12.2 In addition to any other remedy available, if you breach any of the Terms, we shall be entitled to recover from your Account any positive balance to the extent of any amount reasonably claimed against you pursuant to paragraph 12.1 above. 13.1 You expressly understand and agree that your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement. 13.2 You acknowledge that we have no control over, and no duty to take any action regarding: which players gain access to or use the Service; what effects the Service may have on you; how you may interpret or use the Service; or what actions you may take as a result of having been exposed to the Service. 14.1 Betive will not accept liability for any loss, costs, expenses or damages which are alleged to have derived from the website or its content, in relation to your use of our site, gameplay, campaigns or communication. 14.2 You enter the site and use at your own risk. The site and facilities are provided with no warranty. 14.3 Unless otherwise stated in the terms, Betive will not be liable for any of the following loss of revenue, reputation, profits, business, connection error, fraud, death/loss of health or consequential or special losses or any other possible liability. 14.4 Betive shall not be in breach of these Terms and Conditions nor liable for delay in performing, or failure to perform, any of its obligations if such delay or failure results from events, circumstances or causes beyond its reasonable control. In such circumstances the time for performance shall be extended or failed to be performed. 15.1 You acknowledge that the Service and all material published on the Service including but not limited to text, graphics, photos, logos, button icons, images, trade marks, audio and audio visual clips, databases, data compilations, data and software (together the Service Content) is owned and controlled by or licensed exclusively to us. You may not copy, adapt, display, communicate to the public or otherwise use any Service Content except as enabled and permitted by the Service from time to time. 15.2 You may print off one copy, and may download extracts, of any page(s) from the Service which you are authorised to access provided that such prints and downloads are for your personal and non-commercial use only. 16.1 If you wish to terminate (i.e. close) your Account, please contact our customer support team at or via the Site's live chat function. 16.2 We may, in our sole discretion, terminate your Account, or use of the Service without notice if you are in material breach of these Terms, engage in any unsuitable conduct, or if we believe in our absolute discretion that your use of the Service is unsuitable in any other way. 16.3 Where we close your Account and terminate these Terms pursuant to paragraph 16.2 above, the balance of your Account will be non-refundable and will be deemed to be forfeited by you to the extent of any claim that we may have against you as at the date of such closure. For the avoidance of doubt, we will not credit any bonuses into your Account, nor will you be entitled to any contingent winnings, at any time after the date on which your Account has been closed (whether by us pursuant to these Terms, or by you). 17.1 Any offer received by a customer from Betive is personal and valid only for a particular customer, unless stated otherwise. 17.2 All bonuses, free spins, free bets or other offers that has been marketed via affiliates, email, text message or through other channels, needs to be wagered in games in Group A, B or C. It is not permitted to play on Group D while having an active bonus. Wagering on Group D may lead to confiscation of bonus money and winnings generated from bonus. Group A – Slots, Video slots, Scratch Cards = 100% Group B - Sportsbook = 100% with odds of 1.80 or higher Group C - Live Casino and Authentic Casino = 20% Group D - Video Poker, Virtual sports, table games and other games excluding Live Casino = 0% 17.3 Bets on the following games do not count towards the wagering requirements: Bonanza, Blood Suckers, Castle Builder, Castle Builder II, Cosmic Fortune, Jackpot6000, Mythic Maiden, Jokerizer, 1429 Uncharted Seas, Starmania, Dead or Alive, Kings of Chicago, The Wish Master, Simsalabim, Supernova, Tower Quest, Eye of the Kraken, Forsaken Kingdom, Robin Hood: Shifting Riches, Zombies, Scrooge, Eggomatic, Champion of the Track and progressive jackpots (find more info under the Jackpot tab in the Casino). 17.4 Maximum allowed bet in Casino and Live Casino when having an active bonus is €10 per bet/spin. Larger bets or playing on games from Group D may lead to confiscation of the bonus assets, free spins and possible winnings made with bonus money. 17.5 Player cannot make a withdrawal while having an active bonus on account before all wagering requirements are met. 17.6 Before a withdrawal can be made, players must complete the wager requirement within the agreed timeframe upon activation of the said bonus. Failure to wager the bonus within this time will cancel the bonus, and the bonus, together with any winnings, will be lost. 17.7 Any bonus offer from Betive is valid only one time per customer account, computer household, IP address and other places with a shared computer (office, library, university, etc.) 17.8 All winnings originating from a bonus offer are to be considered bonus winnings and no withdrawal of such winnings will be made until the terms and conditions for the bonus are met. 17.9 No bonus offer can be combined with a welcome offer, unless stated otherwise. A bonus offer in the casino cannot be combined with a bonus offer in sportsbook, unless stated otherwise. 17.10 If you wish to remove any bonus credited to you, please contact customer service before starting to play and/or wager. 17.11 Betive reserves the right to void any bonuses and/or winnings obtained by fraudulent behaviour, including the right to deny cash out requests if we suspect that the bonus offer has been abused. 17.12 If these Rules or the terms and conditions of the offer are breached or there is evidence that a customer or a group of customers has made a series of bets that, due to a bonus, increased earnings, free bets or other offers, guarantees a profit for the client, whether individually or part of a group, no matter what the results, Betive reserves the right to withdraw the bonus portion of the offers and to settle the bets at the correct odds, or to cancel the free bets and the bets made from deposit bonuses. Betive also reserves the right to take legal action against the customer or customers involved in such fraudulent behaviour. 17.13 A bonus may be subject to its own terms and conditions. 17.14 If you choose to withdrawal your real money while having an active bonus, any bonus funds on the account will be forfeited, unless stated otherwise in the offer. 17.15 Players cannot receive bonuses when depositing with PaySafeCard. 17.16 If no other conditions are stated in the actual campaign, the following terms must be fulfilled before withdrawal of bonus. 18.1 The wagering requirement for deposit + sport bonus is four (4) times. Only bets (single/combo) with total odds higher than 1.80 count towards the wagering requirement. This is unless stated otherwise in a specific promotion. 18.2 A customer can only have one active Sportsbook bonus at a time. 18.3 Sign-Up and First Deposit bonus offers are only available to customers who have previously not made any deposit to Betive Sportsbook. 18.4 Cooperating with other customers in order to fulfil the bonus requirements is prohibited and will result in any winnings being confiscated. 18.5 Risk-Free play (i.e. proportionate betting on different outcomes in the same game to create “action” without risk) does not count towards the wagering requirement. Examples of Risk-Free bets include, but are not limited to, betting on home team to win before kick-off and betting on away team to win live during the game. Players found to be in conspiracy, for example one person betting on the home team and the other on the away team, will have their accounts permanently closed and their funds confiscated. 19.1 The bonus and deposit must be wagered a minimum of twenty (20) times before the bonus, deposit and winnings can be withdrawn or transferred to other products. 19.2 Please note that different games contribute a different percentage towards the play-through requirements. 19.3 All bonuses expire seven (7) days after being claimed, unless otherwise specified. 19.4 All games, both with money and for fun, with themes from Universal Studios, such as Frankenstein and Scarface, are prohibited from all areas not included in the jurisdictions listed below and all transactions with games that are not permitted are invalid: Albania, Andorra, Armenia, Azerbaijan, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Cyprus, Denmark, Estonia, Finland, Georgia, Greece, Iceland, Ireland, Israel, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Russia, San Marino, Switzerland, Serbia, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Turkey, Germany, Ukraine, Hungary, Belarus and Austria. 19.5 Risk Free play (i.e. proportionate betting on different outcomes in the same game to create “action” without risk) does not count towards the wagering requirement before a withdrawal. Example of risk-free bets includes, but is not limited to, betting on red and black simultaneously in Roulette or both on bank and on player in Baccarat. Players found to be in conspiracy, for example one person bets on bank and the other on the player in Baccarat, will have their accounts permanently closed and their funds confiscated. 19.6 A bonus and any winnings generated from it will be lost, should a bonus be forfeited, expired or cancelled. 19.7 All free money/free spins campaigns will expire twenty-four (24) hours from when collected if nothing else is stated in the bonus terms & conditions. Winnings during these twenty-four (24) hours will be forfeited if wager requirements are not reached. 19.8 Only players from the following countries are eligible for bonuses: Netherlands. 19.9 Bonuses are intended as a benefit to make the player’s gaming experience as pleasant as possible, and should be used accordingly. Betive.com reserves the right to investigate any player’s account to ensure that all activity is within the accepted guidelines. Any player who is found to have been abusing any kind of bonus will be welcome to keep playing with us but will not be able to receive any further bonuses. Betive.com reserves the right to cease the account, deduct bonuses claimed by the customer and also eventual winnings generated from it. 19.10 In case of suspected abuse or fraud, Betive reserves the right to suspend the account until the security department has conducted a thorough investigation of the case. Betive’s decision in an eventual investigation is unanimous and final. Betive reserves the right to deduct bonus and any eventual winnings generated from it and confiscate all assets on the account. 19.11 Betive reserves the right to terminate any winnings won by building the value in a slot with an active bonus, to then activate the winnings by a new deposit using real money. 19.12 In case of translation of these bonus rules to languages other than the English language, it should be noted that such translations are for the purpose of assistance and reflect the same principles as the English versions. In case of dispute, the English text prevails. 20.1 Sportsbook is provided by: as may be applicable. 20.2 Betive accepts and acknowledges liability for transactions conducted to, from and/or with the sportsbook, exclusively for funds received, held and/or paid to and/or from a Betive Account in conjunction with arrangements with SBTech. 20.3 For complete SBTech sportsbook rules please click . 20.4 For complete Metric Gaming sportsbook rules please click . 21.1 Betive is committed towards ensuring that each customer experience is a positive and fair one. However, should a customer have a complaint, he/she may contact Betive in the following ways: 21.2 Betive shall immediately inquire into any complaint made to it or to the Licensor by a registered player in respect of: 21.2.1 the operation of a game operated by Betive; 21.2.2 the conduct of an agent of Betive in operations related to a game operated by Betive; 21.2.3 how a bet has been settled; 21.2.4 any other aspect of the Service offered by Betive. 21.3 Any claim regarding a transaction in conjunction with a Betive Account shall be made to Betive within 6 months after the transaction, payment and/or settlement took place, or should have taken place; otherwise Betive reserves the right, at its own discretion, not to consider the claim. 21.4 Any legal dispute regarding a transaction in conjunction with a Betive Account that cannot be solved by the Betive Rules, and in respect of which no equitable solution is reached with the Account Holder, shall be settled in accordance with the Laws of Malta. 21.5 Whereupon a dispute should occur between the Company and the Account Holder, the Company will make accessible to the member a detailed transaction record. Such information will also be made available to a legitimate third party (e.g. a judge or court) if the Company so wishes or agrees. 21.6 In order for a complaint to be dealt with in the swiftest and most efficient manner possible, the complaint must contain clear and unequivocal information about the complainant's identity, and shall provide all the relevant details and facts that gave rise to the complaint. 21.7 Betive does not tolerate aggressive, abusive, derogatory, threatening, vulgar, sexually explicit or offensive behavior and/or statements. In the event that customer behaves in such a manner, Betive will have the right to stop all communications with the customer concerned, and may suspend or close the customer account if it deems appropriate. Should it deem fit, Betive may also escalate the matter to the relevant local regulatory authorities and/or enforcement agencies. 21.8 Betive will use all reasonable endeavors to ensure the matter is resolved as promptly as possible and to ensure that, whenever possible, an amicable settlement is reached. 21.9 Betive will inform the complainant (or the Licensor where the complaint was referred to Betive by the Licensor) of the results of the inquiry within ten (10) days from the date on which the complaint has been lodged with Betive. 21.9.1 If the nature of the complaint is such that Betive would require more time to see to it, the period may be extended by a further ten (10) days. Where such extension is necessary, Betive will inform the player within the first ten (10) days from the date of receipt of the complaint that it shall be making use of the extension. The reason why such extension is warranted shall also be provided to the player. 21.10 If Betive is unable to settle the dispute to the satisfaction of the Customer, the Customer may refer the complaint, together will all relevant facts, to the appointed Alternative Dispute Resolution (ADR) entity bereunder or to the relevant authority if the matter remains unsettled. We have appointed Pardee Consulta as our approved ADR entity. You may refer your dispute to them in any of the following ways once you receive our final decision on a matter. o Online Dispute Form: o Email: o Address: First Floor, Victoria Buildings, 8, Triq l-Ghenieq, Naxxar NXR3622, Malta o Telephone: +356 21 433 000 o For more information about Pardee Consulta, please visit: Should you still not be satisfied with the outcome: • You may choose to raise a dispute via the European Online Dispute Resolution (ODR) platform provided by the European Commission. More information is available on: • You may contact the Malta Gaming Authority (MGA): o Online Gaming Support Form: o Email: o MGA Website: 22.1 The games and services offered on the Site are available to Clients only within the scope of the current state of technology used. Betive provides no guarantee for the uninterrupted availability or the serviceability of the services offered. Betive accepts no liability for the uninterrupted availability and serviceability of the games. 22.2 Betive undertakes to supply steady services on the Site. However, Betive assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, the Site or Services. 22.3 Betive is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, hardware, software, failure due to technical problems or traffic congestion on the Internet or on any of the Site or Services. 22.4 Betive accepts no liability for any interruption of games or website downtime and is not liable for any errors contained in any game, nor is it duty bound to correct them – Betive is not liable for any damage caused as a result. Furthermore, Betive assumes no liability for the existence of or damage caused by viruses or other damaging components on the website or the corresponding server, which could lead to damage to the computer hard and software of the User. 22.5 In no circumstance shall Betive or any of its directors or employees be liable to the Client for any damages whatsoever, including without limitation indirect, incidental or any type of consequential damages, which may arise from out of, or in connection with Clients’ use of the SITE or services, including but not limited to the quality, accuracy or utility of the information provided. 22.6 Betive is not liable for damages of any kind that are caused by the undue use of the account by the Player or third parties. 22.7 Betive is not liable the loss of winnings caused by games that are interrupted. 22.8 In case of infringement of the Terms and Conditions of the website by the User, the User shall indemnify Betive from any claims by third parties and bear any loses, costs or damages resulting thereof. 22.9 The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction, and in no event shall Betive’s cumulative liability to the client exceed the amount of money the client transferred or deposited in the client’s account on the Site in relation to the transaction giving rise to such liability. 22.10 If You wish to participate in tournaments, betting or gaming using the Website, You must deposit monies into Your Account. Such monies may then be used by You to place bets or play games. Further details on how to deposit, withdraw and transfer funds can be found in our Help Centre on the website. 22.11 You further agree not to make any charge-backs, reversals or otherwise cancel any deposits into Your Account, and in any such event, to refund and compensate us for such unpaid deposits, including any expenses incurred by us in the process of collecting Your deposit. 22.12 No person shall abuse this Site for the purpose of money laundering. Betive may employ best-practice anti-money laundering (AML) procedures. Betive reserves the right to refuse to do business with, to discontinue doing business with, and/or to reverse the transactions. 22.13 Any suspicious or fraudulent transactions will be immediately reported to the relevant authorities. 22.14 In the event that a Player wins an amount equal to ten thousand Euro (€10,000) or more, through the use of the Software or the Service, the Player may be asked to grant permission to the Company the rights and authorization to use the Player’s username, name, and/or portrait in all media as part of the Company’s marketing and promotional needs, and for its Internet Site(s); however, the granting of such permission will be at the Player’s discretion. 22.15 Betive reserves the right, in its sole discretion, to refuse, cancel the Services, and/or refuse to distribute profits to anyone for any legitimate reason including, but not limited to: (a) any instance when Betive has cause to believe that a person’s activities on the Site may be illegal; (b) any instance where Betive may suffer any fiscal, regulatory, or pecuniary disadvantage by virtue of anyone’s activities; (c) any instance where one or more transactions on the Site are judged by Betive to have been performed in violation of this Agreement. 22.16 Betive prohibits player collusion and takes measures to prohibit use of devices, such as robots, that distort normal game play. 22.17 a. Misconduct by Clients is forbidden on the website. A Client’s behaviour is deemed as a violation of these Terms and Conditions, whenever, but not exclusively, the Client: (a) intentionally provides inaccurate or incomplete information; (b) attempts to manipulate the result of games through concerted practices, alterations of the program or in any other undue way; (c) deliberately cause malfunctions or defects of the website in order to undermine the natural flow of the game; (d) sets up more than one account per person; or violates any other regulation/s set out in these Terms and Conditions. This list of misconduct is not exhaustive. b. The Client will not decompile or attempt to decompile the software on Betive’s website or develop software that interferes with the Client-Server-Communication software used on its website. c. The use of any software program which facilitates artificial intelligence is strictly prohibited. Prohibited software may include software which Betive believes allows player to cheat or gives one player an unjust advantage while wagering on the website. Betive reserves the right to take action in order to detect and prevent the use of such software by Players. Should Betive identify or suspect for good reason the use of prohibited programs, Betive reserves the right to freeze the relevant Player’s account for a period of at least six (6) months, to confiscate any funds in that account and/or to suspend the Player from using the services of Betive. d. In the event of misconduct by a Client, Betive is entitled to immediately terminate the Agreement with the Client and exclude him from further use of the website. Further, Betive is entitled to interrupt and terminate on-going games, to block the Client or the Client’s account with or without prior notice, and to retain the User’s credit and winnings achieved through misconduct until clarification of the situation.
di|4.3.0
li|Who we are These Terms Other Applicable Terms Changes to these Terms Player Account Account Rules Unsuitable Conduct Verification and Money Laundering Checks Deposits and Withdrawals Responsible Gambling Security Rules Indemnity Warranty Disclaimers Limitation of Liability Intellectual Property Termination Terms & Conditions for Bonuses Sportsbook Casino Sportsbook Terms and Conditions Complaints Miscellaneous Evolution Gaming Malta Limited MGA/B2B/187/2010, Microgaming Europe Limited MGA/B2B/139/2007, NetEnt Malta Limited MGA/B2B/109/2004, NYX Digital Gaming (Malta) Limited MGA/B2B/112/2004, Relax Gaming Limited MGA/B2B/246/2013 Yggdrasil Gaming Limited MGA/B2B/230/2012, Authentic Gaming Limited MGA/B2B/352/2016 Ganapati (Malta) Limited MGA/B2B/365/2016 SBTech Global Ltd. SBTech Global is a company incorporated in Isle of Man with its principal office at 33-37 Athol Street, Douglas, IM1 1LB, Isle of Man; Metric Gaming Services Ltd with its principal office at 2nd Floor, St Mary's Court, 20 Hill Street, Douglas, Isle of Man, IM1 1EU By sending an email to: By contacting Customer Support through our Live Chat feature on site.
st|BETHARD GROUP LIMITED Site 10.3 Deposit Limit 10.4 Time-Out 10.5 Self-exclusion OR
h3|1. Who we are 2. These Terms 3. Other Applicable Terms 4. Changes to these Terms 5. Player Account 6. Account Rules 7. Unsuitable Conduct 8. Verification and Money Laundering Checks 9. Deposits and Withdrawals 10. Responsible Gaming 11. Security Rules 12. Indemnity 13. Warranty Disclaimers 14. Limitations of liability 15. Intellectual Property 16. Termination 17. Terms & Conditions for Bonuses 18. Sportsbook 19. Casino 20. Sportsbook Terms and Conditions 21. Complaints 22. Miscellaneous Providers
h4|Betive.com


di|4.3.0
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