pa|The exam is computerbased and all you need is a PC or Mac computer with an internet connection and a webcam. We are proud of our courseware and want to share it with you. We offer great content and functionality to a very competitive price.
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h2|Training Solutions online Popular courses Flexible exams Try our e-book on your next course
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Our accredited courseware is offered as e-book and 4-color printing with fast delivery. We also offer branding of the courseware in a professional manner with your logo. Our online training includes everything you need to pass your exam. Each chapter contains videos, text, knowledge checks and sample papers. With us you can attend from the office or home on a teacher-led course online. All scheduled courses are delivered with teachers via the web on our online education platform. We can also arrange this for your company and everyone participates online. We offer all exams within ITIL, PRINCE2, COBIT5, RESILIA, VeriSM and TRIM. Together with the course or individual exams anytime on your computer with proctoring via webcam. Take your exam online from the convenience of your home or office Starter Kit with everything you need We have a wide range of training solutions to complement your strengths. Contact us to discuss further.
sp|Training solutions for IT Organizations | English Swedish Search for: COURSE SCHEDULE E-LEARNING COURSES ITIL 4 ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Operation Service Transition Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Practitioner PRINCE2™ Agile Foundation Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation PARTNERS Courseware Exams GET CERTIFIED Exam Voucher E-book FAQ ABOUT THIS IS AIM 4 KNOWLEDGE CONTACT US ORDERS EDIT CART CHECKOUT ITIL® • PRINCE2® • Lean IT • DevOps • COBIT5® • VeriSM™ Contact us Home 2020-12-03T07:59:51+00:00 € Order now Order now PARTNER WITH US I want to know more English Swedish Go to Top
pa|Certifieringen är datorbaserad och allt du behöver är en PC eller Mac med internet-anslutning och en webbkamera. Vi är stolta över vårt kursmaterial och vill dela det med dig. Vi erbjuder kvalitativt innehåll och funktionalitet till ett mycket konkurrenskraftigt pris.
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h2|Utbildningslösningar online Populära kurser Certifieringar Prova vår e-bok på din nästa kurs
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Ta din certifiering online från bekvämligheten av ditt hem eller kontor Startkit med allt du behöver Hos oss kan du delta från kontoret eller hemmet på en lärarledd kurs online. Alla schemalagda kurser levereras med lärare via nätet på vår utbildningsplattform online. Vi kan även genomföra dessa företagsinternt där alla deltar online. Vårt ackrediterade kursmaterial erbjuds som e-bok och spiralbundet 4-färg print med snabb leverans och möjligheten att profilera kursmaterialet på ett professionellt sätt med din logotyp. Vi levererar certifieringar inom ITIL, PRINCE2, COBIT5, Lean IT, Devops och VeriSM. Vi erbjuder datorbaserade certifieringar online som du kan göra från kontoret eller hemifrån. Vår e-learning innehåller allt du behöver för att klara din certifiering. Varje kapitel innehåller videos, texter och övningsfrågor. Vi har ett brett utbud av utbildningslösningar för att komplettera dina styrkor. Kontakta oss för en diskussion hur vi tillsammans får nöjda kursdeltagare.
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS ITIL® • PRINCE2® • Lean IT • DevOps • COBIT5® • VeriSM™ Kontakta oss Hem 2020-12-03T07:59:49+00:00 Aktuella kurser Beställ voucher Beställ e-böcker VILL DU BLI VÅR PARTNER? JAG VILL VETA MER Engelska Svenska Go to Top
pa|Våra kurser är schemalagda och du kan delta online via internet från valfri plats. Du kan anmäla dig till våra schemalagda kurser genom Kursschema i menyn. Vi garanterar en lärorik kursupplevelse med en dedikerad instruktör. Vi erbjuder alla våra kurser online även företagsinternt. Detta ger instruktören möjligheten att använda er situation som ett exempel och som diskussionsunderlag under kursen. Alla kan delta från valfri plats. Våra kurser kan skräddarsys för att möta era specifika utbildningsbehov. IT Service Management Project Management IT Governance IT Service Management Process och kvalitet
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st|ITIL PRINCE2 COBIT VeriSM Lean
h2|UTBILDNING MED LÄRARE ONLINE SCHEMAKURSER FÖRETAGSINTERNA ANPASSAD UTBILDING KURSOMRÅDEN ALLA KURSER
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Som ackrediterade utbildare till Axelos, Peoplecert och Exin kan vi lösa alla era utbildningsbehov inom IT Service Management. ITIL V4 ITIL V3 PRINCE2 LEAN IT COBIT5 VeriSM™ Vi har ett brett utbud av utbildningar och kursmaterial som kan anpassas efter era behov. Kontakta oss för att diskutera vidare.
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS ITIL® • PRINCE2® • Lean IT • DevOps • COBIT5® • VeriSM™ Kurser 2021-01-25T09:44:36+00:00 INTRESSERAD AV VÅRA PRODUKTER? JAG VILL VETA MER Engelska Svenska Go to Top
pa|Vi fokuserar på att ta fram marknadsledande utbildningsmaterial för att hjälpa er tillämpa kunskapen. Vi eftersträvar konkreta resultat för våra kunder och försöker hela tiden utmana med nya lösningar och områden.
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li|Ackrediterade utbildningar online inom ITIL®, PRINCE2®, Lean IT, DevOps, COBIT5® och VeriSM™. Kursmaterial med högsta kvalitet. Färgprint och e-bok Ledande instruktörer med lång utbildning och erfarenhet Certifieringar online på valfri plats Företagsinterna utbildningar online eller på valfri plats
h1|DIN KUNSKAPSPARTNER VILKA VI ÄR VAD VI ERBJUDER
h2|DIN KUNSKAPSPARTNER
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Utbildning är kärnan i vår verksamhet och utifrån denna skapar vi kursmaterial och verktyg för att underlätta lärandet. Hos oss arbetar Sveriges ledande experter inom IT Service Management som älskar att dela med sig av sin kunskap. Vi har lång erfarenhet som konsulter, instruktörer och från praktiskt arbete i både privata företag och offentlig sektor. Kontakta oss gärna för referenser från våra kunder.
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Ackrediterade utbildningar och certifieringar inom IT Service Management online Om oss 2020-12-03T07:59:49+00:00 Engelska Svenska Go to Top
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h2|KONTAKTA OSS TVEKA INTE ATT HÖRA AV DIG! Adress Telefon E-post
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM JAG VILL VETA MER
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Vi finns här för att svara på dina frågor Kontakta oss 2020-12-04T10:02:51+00:00 * * * * * Engelska Svenska Go to Top
em|Vänligen kontakta oss via formuläret till höger så kommer vi att höra av oss inom kort.
pa|A step by step Guide on how to take an Online Proctored Exam Before you take the exam, you need [...] Exam Registration is a two-step process: Create a PEOPLECERT Account. Register for your exam by using your exam booking ID [...] Home You can view at a glance any pending activities or upcoming exams, your certification credits with PEOPLECERT, and the [...] When taking a ITIL Lifecycle, MALC or Prince2 Practitioner, Agile exam we need a copy of your relevant certificates. If [...] Create a Bookshelf account To create a Bookshelf account visit https://bookshelf.vitalsource.com/#/user/registration. Enter in an email address and click Next. Fill [...] About Notes and Highlights Bookshelf allows you to create custom notes and highlights that will sync automatically. Once synced, your [...] All our e-books is delivered with the following Licence Type. Downloadable License Type: Perpetual Licence If you download the e-book [...] Printing from the Online Bookshelf You can print from all our ebooks. Printing works best as a supplement to your [...]
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2018-05-03T10:34:50+00:00 | 2018-05-03T10:34:55+00:00 | 2021-01-25T10:14:26+00:00 | 2018-05-03T10:35:05+00:00 | 2018-05-03T10:35:11+00:00 | 2018-05-03T10:35:15+00:00 | 2018-05-03T10:35:22+00:00 | 2018-05-03T10:35:30+00:00 | Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
td|2021-05-11 itil 2021-08-17 itil 2021-05-17 itil 2021-06-21 itil 2021-05-03 itil 2021-07-05 itil 2021-04-12 itil 2021-04-26 itil 2021-06-28 itil 2021-04-19 itil 2021-06-07 itil 2021-05-10 itil 2021-08-24 itil
th|Date Course Course area Pris Register hf:categories
h1|Schemalagda kurser
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Alla kurser schemalagda nedan genomförs online. I alla priser ingår en certifiering som genomförs online vid valfri tidpunkt och plats.
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Kursschema 2021-03-29T11:37:23+00:00 ITIL kr ITIL kr ITIL kr ITIL kr ITIL kr ITIL kr ITIL kr ITIL kr ITIL kr ITIL kr ITIL kr ITIL kr ITIL kr Engelska Svenska Go to Top
pa|Er framgång blir vår framgång. Vi hjälper er att bli ackrediterade och ni får tillgång till allt material ni behöver för att komma igång snabbt, smidigt och enkelt. Vårt kursmaterial är ackrediterat av Peoplecert och Axelos. Vi erbjuder alla certifieringar inom ITIL, PRINCE2, COBIT5, RESILIA, VeriSM, TRIM och Kepner-Tregoe. Vi kan erbjuda instruktör inom alla våra kursområden, ITIL, PRINCE2, COBIT5, RESILIA, VeriSM, TRIM och Kepner-Tregoe, för leverans på valfri ort. Vi hjälper er genom ackrediteringsprocessen så att ni kan erbjuda våra utbildningar till era kunder. Antingen med era egna instruktörer, med våra eller en kombination. Har ni behov internt för utbildning eller vill erbjuda utbildningar till era kunder? Vi hjälper er med båda oavsett om ni vill använda era egna instruktörer eller ta hjälp av oss. Arbetar du inom en IT-organisation som behöver utbilda internt? Vi kan hjälpa er med upplägg för egna interna instruktörer samt med kursmaterial och certifieringar. Möt dina kunders behov utan att behöva investera något för att bredda din kursportfölj. Vårt kursmaterial finns som 4-färgs tryck eller e-bok. Kursmaterialet innehåller fallstudier, övningar, övningsprov och innehållet är väl strukturerat med högsta kvalitet. Vi levererar papper- och datorbaserade certifieringar i samband med kurs eller datorbaserade certifieringar med testledning via webkamera. Vi hjälper dig genom processen att bli ackrediterad för Peoplecert och Axelos snabbt och enkelt. IT Service Management Project Management IT Governance IT Service Management Process och kvalitet
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li|Marknadsför dina kurser i vårt kurschema. Vi hjälper dig fylla dina kurser och säljer kursplatser till dina kurser. Du kan erbjuda alla våra kurser och certifieringar direkt till dina kunder. Allt material finns färdigt. Om du behöver hjälp med instruktör som kan leverera i din regi så har vi det tillgängligt. Vi sköter all administration kring kursmaterial och certifieringar. Du kan koncentrera dig på dina kunder. Du blir en del av vårt nätverk som vi kan hänvisa till när vi får förfrågningar på uppdrag. Högklassigt kursmaterial i 4-färgsprint eller e-bok som vi förvaltar och underhåller.
st|ITIL PRINCE2 COBIT VeriSM Lean
h1|ALL VÅR EXPERTIS BLIR DIN ATT BLI VÅR PARTNER Bli vår Affiliate
h2|BLI VÅR PARTNER KURSMATERIAL CERTIFIERING INSTRUKTÖRER VÅRA KURSOMRÅDEN
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Med oss som partner får du tillgång till all vår kunskap och erfarenhet. Med marknadens bästa kursmaterial, flexibla certifieringar, och ackrediterade instruktörer har du verktygen för att möta dina kunders och medarbetares behov. Vårt ackrediterade kursmaterial erbjuds som e-bok och spiralbundet 4-färg print med snabb leverans och möjligheten att profilera kursmaterialet på ett professionellt sätt med din logotyp. Vi levererar pappers- och datorbaserade certifieringar i samband med kurs eller individuella datorbaserade certifieringar när som helst med testledning via webbkamera. Behöver du hjälp med ackrediterade instruktörer som kan leverera i din regi så kan vi hjälpa dig. Vi har hittills aldrig misslyckats att leverera en ackrediterad instruktör på en förfrågan. UTBILDNINGSFÖRETAG KONSULTFÖRETAG IT-ORGANISATIONER Våra ATO-affiliates levererar ackrediterade kurser för Axelos/Peoplecert/Exin. Bli ackrediterad snabbt och smidigt med dina egna instruktörer och leverera kurser och certifieringar till dina kunder med vårt kursmaterial. Komplettera din portfölj Kursmaterial Certifieringar Affiliate Partner Vi har ett brett utbud av utbildningslösningar för att komplettera dina styrkor. Kontakta oss för en diskussion hur vi tillsammans får nöjda kursdeltagare.
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Vi löser dina utbildningsbehov med kvalitativt kursmaterial, flexibla certifieringar och ackrediterade instruktörer. Partners 2021-01-25T09:46:35+00:00 Läs mer Läs mer Läs mer VI ARBETAR TILLSAMMANS Bli vår Partner Engelska Svenska Go to Top
pa|Lean, en operationell strategi som prioriterar flödeseffektivitet (snabbt flöde av kundvärde, meningsfull återkoppling och lärande i centrum), har visat sig kunna leverera produkter och tjänster snabbare och på ett mer tillförlitligt sätt än de traditionella strategierna. Det är inte magi, det handlar om kontinuerliga, dagliga förbättringar. En konstant disciplin att bedriva högre prestanda. Möt dina kunders krav utan att behöva investera något för att bredda din kursportfölj med Lean. Med vårt kursmaterial får du ett bra verktyg för dina utbildningar. Vi erbjuder interaktiva e-böcker eller printat kursmaterial i 4-färg, spiralbunden i högsta kvalitet. Båda alternativen till ett mycket attraktivt pris. Vi arrangerar pappers- och datorbaserade certifieringar i samband med kursen eller individuella datorbaserade certifieringar med testledning via webbkamera. Vi erbjuder våra e-böcker som självstudier eller förberedelser inför en kurs. Du kan beställa en certifieringsvoucher och ta din certifiering online från bekvämligheten av ditt hem eller kontor.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Lean
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM I dagens snabbrörliga och starkt konkurrensutsatt värld, är Lean tänkande nödvändigt för att etablera ett hållbart arbetssätt för snabbt värdeskapande. Det handlar om att kunna effektivisera de värdeskapande strömmar som finns inom organisationen från början till slut ”end-to- end” (från kunden tillbaka till kunden). För utbildningsleverantörer För studenter
h4|Lean Kurser
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Lean 2020-12-03T07:59:47+00:00 Engelska Svenska Go to Top
pa|Standarden rekommenderar vilka element som bör finnas med i IT-processerna, vilka nyckeltal som bör användas, hur man ska mäta processernas mognad och identifiera risker. Möt dina kunders krav utan att behöva investera något för att bredda din kursportfölj med COBIT5. Med vårt kursmaterial får du ett bra verktyg för dina utbildningar. Vi erbjuder interaktiva e-böcker eller printat kursmaterial i 4-färg, spiralbunden i högsta kvalitet. Båda alternativen till ett mycket attraktivt pris. Vi arrangerar pappers- och datorbaserade certifieringar i samband med kursen eller individuella datorbaserade certifieringar med testledning via webbkamera. Vi erbjuder våra e-böcker som självstudier eller förberedelser inför en kurs. Du kan beställa en certifieringsvoucher och ta din certifiering online från bekvämligheten av ditt hem eller kontor.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Cobit5
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM COBIT, Control Objectives for Information and Related Technology, är en generell standard för styrning av IT vars främsta syfte är att definiera de organisationsprocesser som krävs för att IT ska uppfylla företagets affärsmål. Om ITIL definierar hur det operativa IT-arbetet ska organiseras talar COBIT om vilka krav affärsverksamheten ska ställa på IT-sidan. För utbildningsleverantörer För studenter
h4|COBIT Kurser
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS COBIT 2020-12-03T07:59:47+00:00 Engelska Svenska Go to Top
pa|Vi kan erbjuda instruktörer inom alla våra kursområden – ITIL, PRINCE2, COBIT5, Lean IT och VeriSM för leverans på valfri ort. Vårt ackrediterade kursmaterial erbjuds som e-bok och spiralbundet 4-färg print med snabb leverans och möjligheten att profilera kursmaterialet på ett professionellt sätt med din logotyp. Vårt kursmaterial är ackrediterat av Peoplecert och Axelos. Vi levererar pappers- och datorbaserade certifieringar i samband med kurs eller individuella datorbaserade certifieringar när som helst med testledning via webbkamera. Vi erbjuder alla certifieringar inom ITIL, PRINCE2, COBIT5, Lean IT och VeriSM. IT Service Management Project Management IT Governance IT Service Management Process och kvalitet Software Engineering
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li|Enstaka kurser vid behov Alla kurser inom ett område Enstaka kurser vid behov Utbildningsprogram för egen personal eller kunder Vi kan genomföra alla kurser eller komplettera er egen personal som håller i kurserna Stöd till er personal som vill hålla i kurser internt och/eller mot kund Enstaka kurser vid behov Utbildningsprogram internt Vi kan köra alla kurser eller komplettera er egen personal som håller i kurserna Stöd till er personal som vill hålla i kurser internt och/eller mot kund
st|ITIL PRINCE2 COBIT VeriSM Lean DevOps
h1|Instruktörer
h2|Ackrediterade instruktörer KURSOMRÅDEN
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Vi har ett brett utbud av utbildningslösningar för att komplettera dina styrkor. Du kan boka en av våra erfarna och ackrediterade instruktörer för att leverera i din regi eller boka en hel utbildning med ackrediterat kursmaterial med eller utan certifiering. Utbildningsföretag Konsultföretag IT-organisationer Kursmaterial CERTIFIERING Vi har ett brett utbud av utbildningar och kursmaterial som kan anpassas efter era behov. Kontakta oss för att diskutera vidare.
sp|Training solutions for IT Organizations | Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Våra instruktörer kan leverera alla kurser inom våra kursområden online eller på valfri ort i din regi. Instruktörer 2020-12-03T07:59:49+00:00 Läs mer Läs mer VI ARBETAR TILLSAMMANS JAG VILL VETA MER Svenska Go to Top
pa|Vi har skrivit avtal med Van Haren Publishing. Det innebär att Van Haren kommer att erbjuda allt vårt kursmaterial inom [...] , Nu finns den nya certifieringen, TRIM Foundation från Peoplecert, här. Aim 4 Knowledge är utbildningspartner till OpenTRIM och ackrediterade av [...] Förutom den schemalagda Kanban Foundation har vi nu ett antal Kanban Essentials och Kanban i praktiken Webinars inplanerade. De leds [...] När du bokar dig på någon av våra kurser i Gävle eller Borlänge får du en en Samsung surfplatta som [...] Slutför dina aktiviteter med Kanban KOSTNADSFRITT FRUKOSTSEMINARIE ”Mer, snabbare!” det är numera strävan för varje organisation. Många arbetsgrupper har idag [...] - Hi Christophe and welcome to Aim 4 Knowledge! Thanks! I am really excited to join Aim 4 Knowledge. - [...] Nu lanserar vi en ny portal där du som partner till oss kan: Hitta all information kring vårt kursmaterial En [...] Vi har lanserat en ny version av vårt kursmaterial för ITIL Service Operation, version 1.3.0. Finns som Print och e-bok. [...] Vi har lanserat en ny version av vårt kursmaterial för ITIL Foundation, version 2.2.0. Finns som Print och e-bok. Kursmaterialet [...] Vi välkomnar Insperio som partner och ATO Affiliate till oss. Insperio är ett konsultbolag med fokus på rådgivning inom IT ledning [...]
di|This author has not yet filled in any details. So far admin has created 34 blog entries. ,8 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM About
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS admin 2017-06-13T11:41:49+00:00 | 2017-06-08T13:17:21+00:00 | 2017-03-01T10:26:31+00:00 | 2020-12-03T07:59:51+00:00 | 2020-12-03T07:59:51+00:00 | 2020-12-03T07:59:51+00:00 | 2016-12-15T12:12:16+00:00 | 2016-12-15T12:12:26+00:00 | 2016-12-15T12:12:39+00:00 | 2020-12-03T07:59:51+00:00 | 1 Next Engelska Svenska Go to Top
pa|VeriSM™ -modellen visar organisationer hur de kan anta en rad metoder på ett flexibelt sätt för att leverera rätt produkt eller tjänst till rätt tid för sina kunder. VeriSM™ möjliggör ett skräddarsydd tillvägagångssätt beroende på vilken typ av verksamhet du har, organisationsstorleken, dina affärsprioriteringar, din organisationskultur – och till och med arten av det enskilda projektet eller den tjänst du jobbar med. VeriSM™ hjälper företagen att hantera och leverera värde till sina kunder med hjälp av integrerad service management praxis, snarare än att fokusera på ett preskriptivt sätt att arbeta. Möt dina kunders krav utan att behöva investera något för att bredda din kursportfölj med VeriSM. Med vårt kursmaterial får du ett bra verktyg för dina utbildningar. Vi erbjuder interaktiva e-böcker eller printat kursmaterial i 4-färg, spiralbunden i högsta kvalitet. Båda alternativen till ett mycket attraktivt pris. Vi arrangerar pappers- och datorbaserade certifieringar i samband med kursen eller individuella datorbaserade certifieringar med testledning via webbkamera. Vi erbjuder våra e-böcker som självstudier eller förberedelser inför en kurs. Du kan beställa en certifieringsvoucher och ta din certifiering online från bekvämligheten av ditt hem eller kontor.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|VeriSM™
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM VeriSM™ är en service management approach från organisationsnivå och tittar på helheten snarare än enstaka avdelningar i ett företag. För utbildningsleverantörer För studenter
h4|VeriSM Kurser
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS VeriSM 2020-12-03T07:59:46+00:00 Engelska Svenska Go to Top
pa|För att alla deltagare ska få förståelse för varandras roller och behov lägger metoden stor vikt på ett uttalat projektansvar. Det finns en tydlig struktur för ansvar, delegering, befogenhet och kommunikation. Genom metodens produktfokusering blir det klart för alla inblandade vad projektet ska leda till, varför, när, från vem och till vem. Metoden kan användas i alla projekt och kan enkelt förbättra och komplettera befintliga modeller av projektarbete hos företag. Metoden är flexibel och anpassningsbar. Den kan användas som ett ramverk för alla typer av projekt oavsett storlek, bransch, organisationsform, geografiskt läge och kultur. Med PRINCE2 kan verksamheter både utveckla och vidareutveckla sitt projektarbete. Metoden ger dig praktiska verktyg och konkreta tips som beskriver hur du genomför projekt på bästa sätt.Vi erbjuder ett komplett utbud av utbildningar och kursmaterial inom Prince2 – Foundation, Practitioner och Agile och allt material är ackrediterat av Peoplecert och Axelos. Möt dina kunders krav utan att behöva investera något för att bredda din kursportfölj med PRINCE2. Med vårt kursmaterial får du ett bra verktyg för dina utbildningar. Vi erbjuder interaktiva e-böcker eller printat kursmaterial i 4-färg, spiralbunden i högsta kvalitet. Båda alternativen till ett mycket attraktivt pris. Vi arrangerar pappers- och datorbaserade certifieringar i samband med kursen eller individuella datorbaserade certifieringar med testledning via webbkamera. Vi erbjuder våra e-böcker som självstudier eller förberedelser inför en kurs. Du kan beställa en certifieringsvoucher och ta din certifiering online från bekvämligheten av ditt hem eller kontor.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|PRINCE2
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM PRINCE2 är en världsledande projektledningsmetod som beskriver hur du genomför projekt på ett kontrollerat och affärsinriktat sätt från start till mål. Metoden utgår från praxis och är utvecklad genom erfarenheter från oräkneliga projektsponsorer, projektledare, projektteam, kursledare och konsulter. För utbildningsleverantörer För studenter
h4|PRINCE2 Kurser
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Prince2 2020-12-03T07:59:48+00:00 Engelska Svenska Go to Top
pa|Kursmaterialet är utvecklat av våra ledande experter. Certifieringen är datorbaserad och allt du behöver är en PC eller Mac med internet-anslutning och en webbkamera. Med erfarna instruktörer och ackrediterat kursmaterial. får du en optimal förberedelse inför din certifiering. IT Service Management Project Management IT Governance IT Service Management
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st|ITIL PRINCE2 COBIT VeriSM
h2|Certifiera dig E-bok Certifiering Utbildning online KURSOMRÅDEN MED CERTIFIERING
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Våra e-böcker kan användas för självstudier och som förberedelser inför kurs Ta din certifiering online från bekvämligheten av ditt hem eller kontor Våra ackrediterade utbildningar innehåller allt du behöver för att klara din certifiering Utbildning är kärnan i vår verksamhet och utifrån denna skapar vi material och verktyg för att underlätta lärandet.
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Utvidga dina kunskaper med hjälp av våra kurser online Certifiera dig 2021-01-25T10:08:22+00:00 Läs mer Läs mer Läs mer ATT FÖRSTÅ ERA UTMANINGAR JAG VILL VETA MER Engelska Svenska Go to Top
pa|, Nu finns den nya certifieringen, TRIM Foundation från Peoplecert, här. Aim 4 Knowledge är utbildningspartner till OpenTRIM och ackrediterade av [...]
di|,8 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2017-06-08T13:17:21+00:00 | Engelska Svenska Go to Top
pa|- Hi Christophe and welcome to Aim 4 Knowledge! Thanks! I am really excited to join Aim 4 Knowledge. - [...]
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
sp|Training solutions for IT Organizations | Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2020-12-03T07:59:51+00:00 | Svenska Go to Top
pa|Slutför dina aktiviteter med Kanban KOSTNADSFRITT FRUKOSTSEMINARIE ”Mer, snabbare!” det är numera strävan för varje organisation. Många arbetsgrupper har idag [...] , Den 12 februari genomför vi en 1-dagars TTT där vi går igenom den nya kursen ITIL Practitioner. Vi erbjuder dig [...] Man måste förstå och anpassa ITIL för att få det att fungera. I Sverige har vi ett ganska enhetligt sätt [...]
di|,8 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2020-12-03T07:59:51+00:00 | 2016-12-15T12:14:37+00:00 | 2016-12-15T12:15:51+00:00 | Engelska Svenska Go to Top
pa|Vi har skrivit avtal med Van Haren Publishing. Det innebär att Van Haren kommer att erbjuda allt vårt kursmaterial inom [...] Nu lanserar vi en ny portal där du som partner till oss kan: Hitta all information kring vårt kursmaterial En [...] Vi välkomnar Insperio som partner och ATO Affiliate till oss. Insperio är ett konsultbolag med fokus på rådgivning inom IT ledning [...] Vi välkomnar CBO2 Consulting och Illumineight som partner och ATO Affiliates till oss. De kommer att erbjuda kurser på alla nivåer inom [...] Vi är jätteglada att kunna presentera Olingo som samarbetspartner kring vår modell The Rational IT Model, TRIM. Det innebär att [...] , Vi är stolta att kunna meddela att vi nu är en ackrediterad utbildningsorganisation (ATO – Accredited Training Organisation) via Peoplecert. [...]
di|,8 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2017-06-13T11:41:49+00:00 | 2016-12-15T12:12:16+00:00 | 2020-12-03T07:59:51+00:00 | 2020-12-03T07:59:52+00:00 | 2016-12-15T12:16:41+00:00 | 2016-12-15T12:16:07+00:00 | Engelska Svenska Go to Top
pa|, Nu finns den nya certifieringen, TRIM Foundation från Peoplecert, här. Aim 4 Knowledge är utbildningspartner till OpenTRIM och ackrediterade av [...] Förutom den schemalagda Kanban Foundation har vi nu ett antal Kanban Essentials och Kanban i praktiken Webinars inplanerade. De leds [...] När du bokar dig på någon av våra kurser i Gävle eller Borlänge får du en en Samsung surfplatta som [...] Vi har lanserat en ny version av vårt kursmaterial för ITIL Service Operation, version 1.3.0. Finns som Print och e-bok. [...] Vi har lanserat en ny version av vårt kursmaterial för ITIL Foundation, version 2.2.0. Finns som Print och e-bok. Kursmaterialet [...] Nu har vi lanserat vårt ITIL Practitioner kursmaterial som finns tillgängligt som 4-färgs print och e-bok. Kursen kan genomföras på 2 [...] , Den 12 februari genomför vi en 1-dagars TTT där vi går igenom den nya kursen ITIL Practitioner. Vi erbjuder dig [...] Från nu kan vi erbjuda e-bok till alla våra kurser. Välj tryckt kursmaterial med e-bok som komplement alternativt enbart e-bok. [...] , Vi är stolta att kunna meddela att vi nu är en ackrediterad utbildningsorganisation (ATO – Accredited Training Organisation) via Peoplecert. [...]
di|, , ,8 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2017-06-08T13:17:21+00:00 | 2017-03-01T10:26:31+00:00 | 2020-12-03T07:59:51+00:00 | 2016-12-15T12:12:26+00:00 | 2016-12-15T12:12:39+00:00 | 2016-12-15T12:14:14+00:00 | 2016-12-15T12:14:37+00:00 | 2016-12-15T12:14:59+00:00 | 2016-12-15T12:16:07+00:00 | Engelska Svenska Go to Top
pa|Vi välkomnar CBO2 Consulting och Illumineight som partner och ATO Affiliates till oss. De kommer att erbjuda kurser på alla nivåer inom [...] Nu har vi lanserat vårt ITIL Practitioner kursmaterial som finns tillgängligt som 4-färgs print och e-bok. Kursen kan genomföras på 2 [...] , Den 12 februari genomför vi en 1-dagars TTT där vi går igenom den nya kursen ITIL Practitioner. Vi erbjuder dig [...] Från nu kan vi erbjuda e-bok till alla våra kurser. Välj tryckt kursmaterial med e-bok som komplement alternativt enbart e-bok. [...] Vi är jätteglada att kunna presentera Olingo som samarbetspartner kring vår modell The Rational IT Model, TRIM. Det innebär att [...] Man måste förstå och anpassa ITIL för att få det att fungera. I Sverige har vi ett ganska enhetligt sätt [...] , Vi är stolta att kunna meddela att vi nu är en ackrediterad utbildningsorganisation (ATO – Accredited Training Organisation) via Peoplecert. [...]
di|This author has not yet filled in any details. So far admin has created 34 blog entries. , ,8 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM About
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS admin 2020-12-03T07:59:52+00:00 | 2016-12-15T12:14:14+00:00 | 2016-12-15T12:14:37+00:00 | 2016-12-15T12:14:59+00:00 | 2016-12-15T12:16:41+00:00 | 2016-12-15T12:15:51+00:00 | 2016-12-15T12:16:07+00:00 | Previous 2 Engelska Svenska Go to Top
pa|Ta kursen från en mobiltelefon, surfplatta eller PC/Mac. Våra erfarna lärare finns tillgängliga, du kan maila oss frågor under kursen och inför certifieringsprov. Efter kursen, vid valfri tidpunkt, har du möjlighet att skriva certifieringsprovet som leder till en certifiering i ITIL 4 Foundation. När du har slutfört alla delar av kursen får du ett kursintyg för utskrift. I kursen ingår även vårt fulla kursmaterial via e-bok. Med hjälp av den kan du studera lite extra som hjälp inför din certifiering.
di|Loading... Alla priser inkluderar certifiering online och är exkl. moms.8 48 40 03
st|BESTÄLL DIN KURS HÄR
h1|Vår e-learning
h2|E-learning ackrediterad av Peoplecert och Axelos
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM E-learning när det passar dig Stöd från ackrediterad instruktör Certifieringsprov Kursintyg Extra studiematerial Vår e-learning med engelsktalande instruktör innehåller allt du behöver för att klara din certifiering. Varje kapitel innehåller videos, texter och övningsfrågor. Vid slutet av kursen kan du förbereda dig för certifieringen med övningsprov.
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS ITIL 4 Foundation • ITIL Foundation • ITIL Practitioner E-learning 2020-12-03T07:59:46+00:00 * * * * * * Engelska Svenska Go to Top
pa|Vi trycker allt vårt material i 4-färg, spiralbunden i högsta kvalitet. Med korta ledtider levererar vi snabbt över hela Sverige. För att underlätta din kursleverans ingår ett instruktörskit till våra kursmaterial som innehåller powerpoints, övningar, handledning mm. Vi erbjuder möjligheten att profilera kursmaterialet på ett professionellt sätt med din logotyp. Detta gäller för den tryckta versionen. Våra e-böcker innehåller interaktiva övningsprov och fungerar offline på smartphones, surfplattor, Mac och PC eller online från webbläsaren. Fyll i formuläret till höger för 30 dagar access till en full licens av vårt kursmaterial för ITIL Foundation. Skriv en kommentar i textfältet om du är intresserad av ett annat kursmaterial. IT Service Management Project Management IT Governance IT Service Management Process och kvalitet
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st|ITIL PRINCE2 COBIT VeriSM Lean
h1|PROVA VÅR E-BOK IDAG
h2|VÅRT KURSMATERIAL 4-FÄRGS TRYCK INSTRUKTÖRS KIT BRANDING INTERAKTIV E-BOK KURSOMRÅDEN
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Vårt kursmaterial är utvecklat av våra egna ledande experter som också levererar utbildningar. Du kan vara säker på att innehållet är väl strukturerat med högsta kvalitet. Vi är kursmaterialpartner med Axelos och alla våra kursmaterial är ackrediterade och godkända av Peoplecert och Axelos. Prova vårt kursmaterial helt utan kostnad. Vi är stolta över vårt kursmaterial och vill dela det med dig. Om du är en utbildningsleverantör, intresserad av att bli en utbildningsleverantör, arbetar i en IT-organisation eller ett konsultföretag som gör intern/extern utbildning – vi vill att du ska prova vårt kursmaterial. Många instruktörer globalt använder vårt uppskattade kursmaterial idag. Flexibelt deltagarmaterial, printat eller e-bok samt fullständigt kit till instruktör med powerpoint och alla instruktioner som behövs.
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Ackrediterat kursmaterial med flera leveransformat Kursmaterial 2021-01-25T10:05:56+00:00 * * * VÅRT KURSMATERIAL JAG VILL VETA MER Engelska Svenska Go to Top
pa|Certifiering online ingår i alla våra schemalagda kurser. Ta din certifiering online från bekvämligheten av ditt hem eller kontor. Var som helst och när som helst. Kontakta oss om du vill ha hjälp att förbereda dig inför certifieringstillfället. Om du ska certifiera dig inom ITIL Lifecycle, MALC eller Prince2 Practitioner/Agile behöver vi kopior av relevanta certifikat. Vi behöver även ett kursintyg från en ackrediterad utbildare om du inte gått kursen hos oss. Du kan maila det till oss på Vi levererar inom 24 timmar. IT Service Management Project Management IT Governance IT Service Management IT Service Management
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st|ITIL PRINCE2 COBIT VeriSM TRIM
h1|BOKA DIN CERTIFIERING
h2|CERTIFIERING ONLINE KURSTILLFÄLLE VOUCHER FÖRBEREDELSE KURSOMRÅDEN MED CERTIFIERING
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Du kan ta alla dina certifieringar via oss oavsett om du gått kursen hos oss eller ej. Certifieringen är datorbaserad och allt du behöver är en PC eller Mac med internet-anslutning och en webbkamera. Vouchern är giltig i 6 månader och går att boka senast 4 timmar innan provstart (förutsatt att det finns en ledig tid). Boka din voucher ! Vi förstår att du behöver flexibla certifieringstillfällen för att uppfylla dina kunders krav. Vi kan hjälpa dig att ordna certifieringstillfällen på önskad plats.
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Som ackrediterat testcenter till Peoplecert och Axelos kan vi hjälpa dig med din certifiering Certifiering 2021-01-25T10:07:09+00:00 VI ÄR ETT ACKREDITERAT TESTCENTER ATT FÖRSTÅ ERA UTMANINGAR JAG VILL VETA MER Engelska Svenska Go to Top
pa|Create a Bookshelf account To create a Bookshelf account visit https://bookshelf.vitalsource.com/#/user/registration. Enter in an email address and click Next. Fill [...] About Notes and Highlights Bookshelf allows you to create custom notes and highlights that will sync automatically. Once synced, your [...] All our e-books is delivered with the following Licence Type. Downloadable License Type: Perpetual Licence If you download the e-book [...] Printing from the Online Bookshelf You can print from all our ebooks. Printing works best as a supplement to your [...]
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2018-05-03T10:35:11+00:00 | 2018-05-03T10:35:15+00:00 | 2018-05-03T10:35:22+00:00 | 2018-05-03T10:35:30+00:00 | Engelska Svenska Go to Top
pa|Slut i lager De 5 kurserna inom Service Lifecycle vänder sig till deltagare som behöver kunskaper om praxis och tillämpning inom ITIL Service Lifecycle. Primärt fokus är livscykeln, tillämpning av processer, funktioner, roller och aktiviteter samt ledningsförmågor som krävs för att leverera Service Management med hög kvalitet i en organisation. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Detaljerad förståelse om processer, funktioner och aktiviteter relaterade till Service Design inom Service Lifecycle. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] Certifiering i ITIL Foundation samt praktiska erfarenheter från IT-verksam­het eller Service Management. [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 dagar Denna 3-dagars kurs vänder sig till IT-proffs som behöver en bra förståelse för processer, funktioner och aktiviteter relaterade till Service Design inom Service Lifecycle. Denna kurs är certifieringsgrundande. Dag 3 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i Service Design. Provet är på 120 minuter.
th|Stad Datum Kursarrangör
li|Introduction to service design Service design principles Service design processes Service design technology-related activities Organizing for service design Technology considerations Implementation and improvement of service design Challenges, critical success factors and risks. The purpose, goals and objectives of service design The scope of service design The business value of service design activities The context of service design in the ITIL service lifecycle Service design inputs and outputs and the contents and use of the service design package and service acceptance criteria Design service solutions related to a customer’s needs Design and utilize the service portfolio to enhance business value The measurement systems and metrics Service design models to accommodate different service solutions The interaction of service design processes The flow of service design as it relates to the business and customer The five design aspects and how they are incorporated into the service design process Requirements engineering in the design process and utilizing the three types of requirements as identified for any system; functional, management/operations and usability The design of technical architectures for data and information management, and application management How to design, implement and populate a RACI diagram for any process that is within the scope of IT service management The service design roles and responsibilities, where and how they are used and how a service design organization would be structured to use these roles Service design related service management tools, where and how they would be used The benefits and types of tools that support service design The six-stage implementation/improvement cycle and how the activities in each stage of the cycle are applied How business impact analysis, service level requirements and risk assessment can affect service design solutions Be able to provide insight and guidance for design challenges, risks and critical success factors
st|Längd Målgrupp Introduction to service design Service design principles Service design processes Service design technology-related activities Organizing for service design Technology considerations Implementation and improvement of service design Challenges, critical success factors and risks
h1|Service Design Service Design
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning De 5 kurserna inom Service Lifecycle vänder sig till deltagare som behöver kunskaper om praxis och tillämpning inom ITIL Service Lifecycle. Primärt fokus är livscykeln, tillämpning av processer, funktioner, roller och aktiviteter samt ledningsförmågor som krävs för att leverera Service Management med hög kvalitet i en organisation. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Service Design Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
bo|Certifiering Förkunskaper
pa|Möt dina kunders krav utan att behöva investera något för att bredda din kursportfölj med ITIL. Med vårt kursmaterial får du ett bra verktyg för dina utbildningar. Vi erbjuder interaktiva e-böcker eller printat kursmaterial i 4-färg, spiralbunden i högsta kvalitet. Båda alternativen till ett mycket attraktivt pris. Vi arrangerar pappers- och datorbaserade certifieringar i samband med kursen eller individuella datorbaserade certifieringar med testledning via webbkamera. Vi erbjuder vår e-learning och e-böcker som självstudier eller förberedelser inför en kurs. Du kan beställa en certifieringsvoucher och ta din certifiering online från bekvämligheten av ditt hem eller kontor.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|ITIL
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Idag används ITIL globalt av mer eller mindre alla organisationer. Små som stora företag och privata som offentliga organisationer använder detta ramverk som best practice för att arbeta effektivt i sin IT-organisation. För utbildningsleverantörer För studenter
h4|ITIL Kurser
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS ITIL 2020-12-03T07:59:49+00:00 Engelska Svenska Go to Top
pa|Den bygger på ramverket ITIL®, har anpassats till svenska förhållanden och beskriver på ett enkelt sätt hur helheten i IT Service Management fungerar. Modellen visar hur de olika delarna inom IT-organisationen är beroende av varandra och ger konkreta förslag på funktioner och processer som behövs för att skapa en tjänstebaserad IT-leverans. Möt dina kunders krav utan att behöva investera något för att bredda din kursportfölj med TRIM. Med vårt kursmaterial får du ett bra verktyg för dina utbildningar. Vi erbjuder interaktiva e-böcker eller printat kursmaterial i 4-färg, spiralbunden i högsta kvalitet. Båda alternativen till ett mycket attraktivt pris. Vi arrangerar pappers- och datorbaserade certifieringar i samband med kursen eller individuella datorbaserade certifieringar med testledning via webbkamera. Vi erbjuder vår e-learning och e-böcker som självstudier eller förberedelser inför en kurs. Du kan beställa en certifieringsvoucher och ta din certifiering online från bekvämligheten av ditt hem eller kontor.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|The Rational IT Model™
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM TRIM är en komplett modell för IT-organisationen och beskriver en enklare väg till IT Service Management. För utbildningsleverantörer För studenter
h4|TRIM Kurser & Workshops
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS TRIM 2020-12-03T07:59:47+00:00 Engelska Svenska Go to Top
pa|The Cyber Bad Guys get into your networks and steal your data in three ways – improperly managed technologies, inadequate business processes or by employees or supply chain partners leaving cyber doors open or entering cyber doors they shouldn’t. There is lots of security guidance in the market today, including the NIST Framework for Critical Infrastructure Cyber Security and ISO/IEC 27001, the international standard for information security management. The NIST framework help’s organization understand its current state of cyber security and how closely it follows established standards, such as the ISO/IEC 27001. So why do the bad guys still get in? What’s missing from today’s security guidance is what organizations should be doing to better manage and improve the people, processes and technologies that underpin or have access to the services and information it delivers. RESILIA best practices enable a proactive, balanced and collaborative approach to identifying and managing cyber risks from a people, process and technology point of view while enabling the organizational capability to detect and recover from cyberattacks faster. RESILIA provides guidance on how this new organizational capability of business cyber resilience can be managed using existing management systems such as ITIL® and Cobit. RESILIA complements existing cybersecurity frameworks and standards including the NIST framework and ISO 27001, 31000 and 38500. RESILIA products include certification training, stakeholder training, leadership training and a management pathway tool. Meet your clients requirements without having to invest anything to broaden your course portfolio with RESILIA. With our courseware you will have a great tool for your training needs. We arrange paper- and computer based exams together with the course or individual computer based exams anytime with proctoring via webcam. You can order an exam voucher and take your exam online from the convenience of your home or office.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Resilia™
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM RESILIA best practices enable a proactive, balanced and collaborative approach to identifying and managing cyber risks from a people, process and technology point of view while enabling the organizational capability to detect and recover from cyber attacks faster. For Training Providers For Students
h4|Why RESILIA? What is RESILIA? Resilia Kurser
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Resilia 2020-12-03T07:59:46+00:00 Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
pa|Slut i lager This 4 day course leads to the ITIL Certificate – Operational Support and Analysis (OSA). This is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Denna kurs ger dig en djupare förståelse för den del av ITIL-ramverket som handlar om användarsupport. Kursen vänder sig till dig som vill göra praktiska övningar kopplat till supportprocesserna, men även de mjukare delarna av användarsupport. Stor del av utbildningen ägnas åt diskussioner och case studies. The value to the business of OSA activities The challenges, critical success factors (CSFs) and risks associated with OSA Operational activities of processes covered in other lifecycle stages such as: Organizing for service operation which describes roles and functions to be performed within the service operation and support such as service desk, technical management, IT operations management and application management. Jag vill veta mer Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|4 dagar Denna 4-dagars kurs vänder sig till IT-proffs som behöver en djup förståelse för processer, roller, funktioner och aktiviteter relaterade till Operational Support and Analysis inom Service Lifecycle. Denna kurs är certifieringsgrundande. Dag 4 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i Capability Operational Support and Analysis. Provet är på 120 minuter. Certifiering i ITIL Foundation samt praktiska erfarenheter från IT-verksam­het eller Service Management.
th|Stad Datum Kursarrangör
li|How OSA activities support the service lifecycle Optimizing service operation performance How the processes in OSA interact with other service lifecycle processes How to use the OSA processes, activities and functions to achieve operational excellence How to measure OSA The importance of IT security and its contributions to OSA Understanding the technology and implementation considerations surrounding OSA Specific emphasis on the service operation lifecycle processes and roles included in: Event management, which defines any detectable or discernible occurrence that has significance for the management of the IT infrastructure or the delivery of an IT service Incident management, which has the capability to bring services back to normal operations as soon as possible and according to agreed service levels Request fullfilment, which fulfils a request providing quick and effective access to standard services which business staff can use to improve their productivity or the quality of business services and products Problem management, which prevents problems and resulting incidents from happening, eliminating recurring incidents and minimizing the impact of incidents that cannot be prevented Access management, which grants authorized users the right to use a service while preventing access to non-authorized users. Change management Service asset and configuration management Release and deployment management Capacity management Availability management Knowledge management Financial management for IT services IT service continuity management.
st|Längd Förkunskaper
h1|Capability OSA Operational Support and Analysis (OSA)
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning This 4 day course leads to the ITIL Certificate – Operational Support and Analysis (OSA). This is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. Du lär dig Course content Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Operational Support and Analysis Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
bo|Målgrupp Certifiering
pa|Slut i lager De 4 kurserna inom Service Capability vänder sig till deltagare som behöver djupa kunskaper om processerna och rollerna i ITIL. Service Lifecycle behandlas i kursen men primärt fokus är processer, funktioner, roller och aktiviteter med dess tillämpning och användning genom livscykeln. Kurserna inom Service Capability är rollbaserade moduler som alla har en separat certifiering. Varje kurs innehåller en gruppering av processer och roller inom ITIL avsedd för att ge deltagare en specifik kunskap över praxis och tillämpning relaterat till det dagliga arbetet. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] This may include but is not limited to, IT professionals, business managers and business process owners. Du får en djupare förståelse för den del av ITIL-ramverket som rör säkerställande av IT-tjänsternas tillgänglighet. Kursen vänder sig framför allt till dig som arbetar aktivt med planering och drift av IT-tjänster från ett tillgänglighetsperspektiv, både inom design- och operations-fasen. Du får svar på frågor om hur tillgänglighet ska planeras och mätas på bästa sätt samt varför det är så viktigt med kontinuitetshantering. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|4 days The target group of the ITIL Certificate in Planning, Protection and Optimization is: The examination is closed book and made up of multiple choice questions based on a scenario. Students will be allowed 120 minutes to answer the questions. You need at least 70% (28/40 points) to pass. Candidates wishing topass the examination for this qualification must already hold the ITIL Foundation Certificate.
th|Stad Datum Kursarrangör
li|Individuals who have attained the ITIL Foundation certificate in Service Management and who wish to advance to higher level ITIL certifications. Individuals who require a deep understanding of ITIL Certificate in the Planning, Protection and Optimization processes and how it may be used to enhance the quality of IT service support within an organization. IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement Programme Operational staff involved in Capacity Management, Availability Management, ITSCM, Information Security Management, Demand Management, Risk Management, who wish to enhance their role-based capabilities. Service design in PPO and lifecycle context Processes across the service lifecycle pertaining to the practice elements within planning, protection and optimization Capacity management as a capability to realize successful service design Availability management as a capability to realize successful service design IT service continuity management as a capability to support overall business continuity management Information security management as part of the overall corporate governance framework Planning, protection and optimization roles and responsibilities Technology and implementation considerations Organizational roles relevant to PPO And specifically in the following key ITIL process and role areas: Capacity management Availability management IT service continuity management Information security management Demand management Challenges, critical success factors and risks for planning, protection and optimization
st|Length Target group Exam Prerequisites
h1|Capability PPO Planning, Protection and Optimization (PPO)
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning De 4 kurserna inom Service Capability vänder sig till deltagare som behöver djupa kunskaper om processerna och rollerna i ITIL. Service Lifecycle behandlas i kursen men primärt fokus är processer, funktioner, roller och aktiviteter med dess tillämpning och användning genom livscykeln. Kurserna inom Service Capability är rollbaserade moduler som alla har en separat certifiering. Varje kurs innehåller en gruppering av processer och roller inom ITIL avsedd för att ge deltagare en specifik kunskap över praxis och tillämpning relaterat till det dagliga arbetet. Du lär dig Course content Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Planning, Protection and Optimization Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
pa|Slut i lager De 4 kurserna inom Service Capability vänder sig till deltagare som behöver djupa kunskaper om processerna och rollerna i ITIL. Service Lifecycle behandlas i kursen men primärt fokus är processer, funktioner, roller och aktiviteter med dess tillämpning och användning genom livscykeln. Kurserna inom Service Capability är rollbaserade moduler som alla har en separat certifiering. Varje kurs innehåller en gruppering av processer och roller inom ITIL avsedd för att ge deltagare en specifik kunskap över praxis och tillämpning relaterat till det dagliga arbetet. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Du får en djupare förståelse för den del av ITIL-ramverket som handlar om testning, validering och driftsättning av tjänster. Kursen vänder sig framför allt till dig som arbetar aktivt med att planera och utföra förändringar på IT-tjänster. Du får en fördjupad förståelse för samverkan mellan kravställning, testning och driftsättning samt vikten av att ha en väl fungerande configuration management. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|4 dagar Denna 4-dagars kurs vänder sig till IT-proffs som behöver en djup förståelse för processer, roller, funktioner och aktiviteter relaterade till Release, Control & Validation inom Service Lifecycle. Denna kurs är certifieringsgrundande. Dag 4 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i Capability Release, Control & Validation. Provet är på 120 minuter. Certifiering i ITIL Foundation samt praktiska erfarenheter från IT-verksamhet eller Service Management.
th|Stad Datum Kursarrangör
li|The importance of service management as a practice concept and service transition principles, purpose and objective The importance of ITIL release, control and validation while providing service How all processes in ITIL release, control and validation interact with other service lifecycle processes What are the processes, activities, methods and functions used in each of the ITIL release, control and validation processes How to use the ITIL release, control and validation processes, activities and functions to achieve operational excellence How to measure ITIL release, control and validation The importance of IT security and its contributions to ITIL release, control and validation The technology and implementation considerations surrounding ITIL release, control and validation Change management as a capability to realize successful service transition Service validation and testing as a capability to ensure the integrity and the quality of service transition Service asset and configuration management as a capability to monitor the state of service transition Knowledge management as part of enhancing the on-going management decision support and service delivery capability Request fulfilment and change evaluation to ensure meeting committed service level performance Release, control and validation process roles and responsibilities Technology and implementation considerations Challenges, critical success factors and risks associated with ITIL release, control and validation
st|Längd
h1|Capability RCV Release, Control & Validation (RCV)
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning De 4 kurserna inom Service Capability vänder sig till deltagare som behöver djupa kunskaper om processerna och rollerna i ITIL. Service Lifecycle behandlas i kursen men primärt fokus är processer, funktioner, roller och aktiviteter med dess tillämpning och användning genom livscykeln. Kurserna inom Service Capability är rollbaserade moduler som alla har en separat certifiering. Varje kurs innehåller en gruppering av processer och roller inom ITIL avsedd för att ge deltagare en specifik kunskap över praxis och tillämpning relaterat till det dagliga arbetet. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Release, Control & Validation Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
bo|Målgrupp Certifiering Förkunskaper
pa|Slut i lager De 4 kurserna inom Service Capability vänder sig till deltagare som behöver djupa kunskaper om processerna och rollerna i ITIL. Service Lifecycle behandlas i kursen men primärt fokus är processer, funktioner, roller och aktiviteter med dess tillämpning och användning genom livscykeln. Kurserna inom Service Capability är rollbaserade moduler som alla har en separat certifiering. Varje kurs innehåller en gruppering av processer och roller inom ITIL avsedd för att ge deltagare en specifik kunskap över praxis och tillämpning relaterat till det dagliga arbetet. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Kursen ger dig en djupare förståelse för den del av ITIL-ramverket som handlar om tjänstedefinition och avtalsfrågor. Du får chansen att öva på att skapa SLAer och tjänstekataloger men även skapa business case för tjänster, baserat på specifika scenarios. Det här är en praktisk kurs för dig som arbetar i gränssnittet mellan IT och verksamheten (kunden) eller leverantörer. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|4 dagar Denna 4-dagars kurs vänder sig till IT-proffs som behöver en djup förståelse för processer, roller, funktioner och aktiviteter relaterade till Service Offerings & Agreements inom Service Lifecycle. Denna kurs är certifieringsgrundande. Dag 4 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i Capability Service Offerings & Agreements. Provet är på 120 minuter. Certifiering i ITIL Foundation samt praktiska erfarenheter från IT-verksam­het eller Service Management.
th|Stad Datum Kursarrangör
li|Overview of SOA processes and basic principles The value to the business of SOA activities How the SOA processes rely on a good business case How the SOA processes rely on a good understanding of return on investment (ROI) Processes across the service lifecycle pertaining to the service offerings and agreements curriculum: Service portfolio management, which provides documentation for services and prospective services in business terms Service catalogue management, which is concerned with the production and documentation of the service catalogue from a business and a technical viewpoint Service level management, which sets up a service level agreement (SLA) structure and ensures that all SLAs have an underpinning support structure in place Demand management, which identifies patterns of business activity to enable the appropriate strategy to be implemented Supplier management, which ensures all partners and suppliers are managed in the appropriate way and includes contract management Financial management for IT services, which includes ensuring understanding of the service value and the management of all financial considerations Business relationship management, which ensures the customer’s requirements are correctly identified SOA roles and responsibilities Technology and implementation considerations Challenges, critical success factors and risks
st|Längd Certifiering
h1|Capability SOA Service Offerings & Agreements (SOA)
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning De 4 kurserna inom Service Capability vänder sig till deltagare som behöver djupa kunskaper om processerna och rollerna i ITIL. Service Lifecycle behandlas i kursen men primärt fokus är processer, funktioner, roller och aktiviteter med dess tillämpning och användning genom livscykeln. Kurserna inom Service Capability är rollbaserade moduler som alla har en separat certifiering. Varje kurs innehåller en gruppering av processer och roller inom ITIL avsedd för att ge deltagare en specifik kunskap över praxis och tillämpning relaterat till det dagliga arbetet. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Service Offerings & Agreements Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
bo|Målgrupp Förkunskaper
pa|The purpose of the course is to ensure that students gain an understanding of the IT processes than manage IT services from their concept stage through design and development and safely into a production environment. In ITIL these stages are known as: Service Strategy; Service Design; Service Transition; and Service Operation. Students will also appreciate the concept of continual service improvement and quality control. This course gives a candidate knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management. On 1 April 2020, the certification content has been updated to reflect the refreshed BoK. Scopism Limited 2020 second edition Can be . Please select your inquiry type below, then fill out the form and we’ll get in touch with you.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
td|2 days Service Integration and Management Foundation is aimed at professionals who want to implement SIAM methodology in their organization and in particular professionals who are already working with IT Service Management processes. It is also intended for providers that want to implement and manage Service Integration and Management models. Student must pass a 60 minute, 40 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. You can write the exam at any time and at any place after the course. Candidates wishing to be trained and pass the exam for this qualification should have a general awareness of IT and appreciation of their own business environment.
li|Understand the main concepts and processes of SIAM that are used in organizations; Establish a SIAM ecosystem in order to better organize the organization’s resources; Provide better support during a SIAM implementation by understanding the main considerations for the most important processes; Reduce risks associated with Integrated Services and the SIAM ecosystem; Connect different practices with SIAM to boost and improve the organization’s service provision. Integrate services by using different structures based on SIAM practices and methodology; Recognize the key stages of SIAM implementation in order to better plan its roll-out; Determine SIAM roles and responsibilities in processes and the organization; Better select the most appropriate SIAM practices in line with the organization’s environment and maturity; Introduction to Service Integration and Management Service Integration and Management Implementation Roadmap Service Integration and Management roles and responsibilities Service Integration and Management practices Processes to support Service Integration and Management Service Integration and Management challenges and risks Service Integration and Management and other practices
st|The course price includes a certification. Length Target group Exam Prerequisites Service Integration and Management (SIAM™) Foundation Body of Knowledge
h1|SIAM Foundation SIAM Foundation
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Required reading You’ll learn Course content Request Information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: SIAM Foundation Kategori: * * * * Engelska Svenska Go to Top
em|( )
pa|– Våra e-böcker fungerar offline på smarta telefoner, tabletter, Mac och PC eller online från webbläsaren. E-boken levereras som en kod med instruktioner om hur får tillgång till kursmaterialet. ITIL 4 Foundation, ITIL Foundation V3, ITIL Practitioner, Service Strategy, Service Design, Service Operation, Service Transition, Continual Service Improvement, Managing Across the Lifecycle, Capability OSA, Capability SOA, Capability PPO, Capability RCV, COBIT5 Foundation, PRINCE2 Foundation & Practitioner Combo, PRINCE2 Agile
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|E-books
h1|E-bok
h2|Beställ en e-bok
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Våra e-böcker kan användas för självstudier eller som förberedelser inför en kurs. Kursmaterialet är utvecklat av våra instruktörer med en bred branschkompetens. Innehållet är välstrukturerat och innehåller interaktiva övningar och övningsprov. Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr Artikelnr: E-book-students Kategori: Engelska Svenska Go to Top
pa|Slut i lager The Rational IT Model (TRIM) är en komplett referensmodell för hur din organisation kan anamma Service Management och bygga upp en effektiv leverans av IT-tjänster. Modellen bygger på ramverket ITIL® men har anpassats och skalats ned till en nivå som är enklare att förstå och använda inom en IT-organisation. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] TRIM är resultatet av mer än 10-års samlad erfarenhet från konsulter och IT-organisationer i Sverige, och som nu innehåller mallar och verktyg för hur du enkelt kopplar ihop din befintliga organisation med tjänster, processer, ekonomi och ansvar. Den viktigaste komponenten i en tjänsteorienterad IT-leverans är den egna organisationen. Under kursen går vi igenom grunderna i Service Management samt ger en övergripande introduktion till styrmodellen i TRIM och hur denna kopplas till den egna organisationen. Under kursen går vi igenom de grunder som måste finnas inom IT-organisationen, samt ger en övergripande introduktion till de processer och funktioner som ingår i modellen. En del av innehållet i kursen bygger på ITIL® böckerna, så som processer och begrepp, men där ITIL® böckerna beskriver en best practice som behöver anpassas, är vi under denna kurs mer specifika och beskriver även hur det bör göras så att du som deltagare enkelt kan koppla kursens teori till din egen verksamhet. Introduktion till Service Management TRIM som styrmodell Strategifasen Relationsfasen Leveranskontrollfasen Överlämningsfasen Driftsfasen Jag vill veta mer Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm 2018-03-15, 2018-04-16, 2018-06-11 DF Kompetens, Informator
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|2 dagar Denna kurs vänder sig dels till dig som idag arbetar med Service Management frågor och vill veta mer om modellen TRIM och få konkreta förslag på hur du kan förenkla användandet av ramverket ITIL®. Men även till dig som vill få en introduktion och grundläggande förståelse för Service Management. Denna kurs är certifieringsgrundande. Dag 2 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i TRIM Foundation. Tidigare kunskap inom ITIL® är bra men Inga förkunskaper krävs för denna kurs. Kursen beskriver grunderna i Service Management på ett sådant sätt att även deltagare som inte läst ITIL® tidigare kan få en förståelse för hur det fungerar.
th|Stad Datum Kursarrangör
li|Grundbegrepp Tjänstekonceptet Funktioner och roller Processer Organisationen i modellen Flöden och ansvar Styrning av IT-tjänster IT-styrgrupp Hantering av strategi Hantering av tjänsteportfölj Kundansvar Hantering av verksamhetsrelationer Hantering av servicenivåer Leveransansvar Hantering av tjänstekatalog Hantering av leverantörer Hantering av kunskap Kontinuerlig förbättring Change management Tjänstedesign Release management Service Desk Teknisk drift & Applikationsdrift Request fulfilment Incident management Koordinering Problem management Driftuppgifter
st|Längd Målgrupp Förkunskaper
h1|TRIM Foundation TRIM Foundation
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning The Rational IT Model (TRIM) är en komplett referensmodell för hur din organisation kan anamma Service Management och bygga upp en effektiv leverans av IT-tjänster. Modellen bygger på ramverket ITIL® men har anpassats och skalats ned till en nivå som är enklare att förstå och använda inom en IT-organisation. Du lär dig Kursinnehåll Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: TRIM Foundation Kategori: * * * * Engelska Svenska Go to Top
bo|Certifiering
pa|Slut i lager De 5 kurserna inom Service Lifecycle vänder sig till deltagare som behöver kunskaper om praxis och tillämpning inom ITIL Service Lifecycle. Primärt fokus är livscykeln, tillämpning av processer, funktioner, roller och aktiviteter samt ledningsförmågor som krävs för att leverera Service Management med hög kvalitet i en organisation. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Detaljerad förståelse om processer, funktioner och aktiviteter relaterade till Service Strategy inom Service Lifecycle. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 dagar Denna 3-dagars kurs vänder sig till IT-proffs som behöver en bra förståelse för processer, funktioner och aktiviteter relaterade till Service Strategy inom Service Lifecycle. Denna kurs är certifieringsgrundande. Dag 3 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i Service Strategy. Provet är på 120 minuter. Certifiering i ITIL Foundation samt praktiska erfarenheter från IT-verksam­het eller Service Management.
th|Stad Datum Kursarrangör
li|Introduction to service strategy Service strategy principles Service strategy processes Governance Organizing for service strategy Technology considerations Implementing service strategy Challenges, critical success factors and risks. Full understanding of service strategy terms and core concepts. The purpose, goals, scope and objectives of service strategy The value to the business The context of service strategy in relation to all other lifecycle stages. The ability to decide on a service strategy How to define services, create value and leverage the combined use of utility and warranty How to use service economics and sourcing strategies when meeting business outcomes. The management level concepts for the five service strategy processes and how they flow and integrate with the lifecycle The purpose, scope and objectives of each service strategy process and how they link to value for the business. The ability to analyse IT governance and use it to set strategy by leveraging governance framework and bodies. The ability to create an organizational design using the relevant development and departmental methods. Understand the relevance and opportunities for service automation and the importance and application of technology interfaces across the lifecycle. Develop implementation strategies that follow a lifecycle approach (e.g. design, transition, operation and improvement, programmes). The ability to provide insight and guidance for strategic challenges, risks and critical success factors.
st|Längd Certifiering Introduction to service strategy Service strategy principles Service strategy processes Governance Organizing for service strategy Technology considerations Implementing service strategy Challenges, critical success factors and risks
h1|Service Strategy Service Strategy
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning De 5 kurserna inom Service Lifecycle vänder sig till deltagare som behöver kunskaper om praxis och tillämpning inom ITIL Service Lifecycle. Primärt fokus är livscykeln, tillämpning av processer, funktioner, roller och aktiviteter samt ledningsförmågor som krävs för att leverera Service Management med hög kvalitet i en organisation. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Service Strategy Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
bo|Målgrupp Förkunskaper
pa|Slut i lager Den här produkten är just nu slut i lager och inte tillgänglig. Deltagarna kan förvänta sig en interaktiv och aktiv dag med en holistisk introduktion till BRM och hur man kan navigera i komplexiteten av BRM. Områden som berörs: Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Borås, Malmö, Stockholm 2019-01-22, 2019-02-06, 2019-03-26 illuminEight
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
td|1 dag Inga.
th|Stad Date Kursarrangör
li|Definiera BRM som en förmåga, roll och disciplin Förstå vad BRM gör och gör inte Tillhandahålla språket som krävs för att ändra uppfattning och perspektiv Lära sig hur disciplinen BRM interagerar med andra discipliner (projekt, arkitektur, BA, Business functions, Strategy etc inom en organisation En grundläggande introduktion till olika ramverk, processer och modeller som ger struktur och råd inom BRM Introduktion och förväntningar • Business Relationship Management Institute • Knowledge Path to Success Vad är Business Relationship Management (BRM) • BRM DNA= Develop, Nurture and Advance • BRM är en förmåga, roll och disciplin Varför BRM • BRM är lösningen till hur man kan sammanfoga olika funktioner till Strategisk partnerskap som delar ansvar för strategi och resultat • BRM utvecklar kulturen I hela organisationen (enterprise) • BRM förmågan bygger strategiskt partnerskap och driver affärsvärde BRM in Action • Utveckla en organisationsövergripande kultur • Bygga strategiskt partnerskap • Driva affärsvärde BRM Resultat • Relationer • Affärsvärde • BRM leveranser • Kommunikation Avslutning • Orsaker till att BRM-initiativ misslyckas • Certificate of Experience: BRM Fundamentals • Nästa steg
st|Längd Förkunskaper
h1|BRM Fundamentals BRM Fundamentals
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Business Relationship Management (BRM) Fundamentals är en endagskurs som introducerar BRM som en förmåga, roll och disciplin. Kursen är utformad för att skapa en förståelse för grunderna I BRM och är öppen för alla som önskar lära sig mer om hur man kan interagera med affärsverksamheten och hur man når framgång genom BRM. Kursinnehåll Jag vill veta mer Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: BRM Fundamentals Kategori: * * * * Engelska Svenska Go to Top
pa|Slut i lager Den här produkten är just nu slut i lager och inte tillgänglig. Att vara en strategisk partner förtjänas och byggs upp genom bl a förtroende, trovärdighet och kommunikation, strategisk partner är inte en titel eller någon vi kan bestämma att vi plötsligt är eller kan ”sälja” – det förtjänas över tid. Så länge vi arbetar med förhållandet kund – leverantör så kommer vi ha svårt att nå strategisk partnerskap just pga den historiska användningen av orden och förhållandet kund-leverantör! Business Relationship Management Professional ger dig kunskap och verktyg för att utveckla BRM hos er och säkerställa att ni skapar just strategiskt partnerskap. Kursen är tre dagar och du får lära dig om BRM som roll, förmåga och process och vad som är vitkigt för att skapa strategisk parterskap mellan en intern leverantör och dess kärnverk-samhet. Kursen är på svenska med engelskt material och den avslutas med certifiering. Du kommer också att lära dig mer om bl a BRM DNA: Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Göteborg, Stockholm 2019-02-19, 2019-04-23 illuminEight
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
td|3 dagar Kursen är lämplig för alla som arbetar som intern leverantör, affärspartner, projektledare, analyst, Service Manger eller på något sätt arbetar med verksamhetsvärde och önskar utöka sin kunskap om värdeskapande. Inga förkunskaper krävs.
th|Stad Datum Kursarrangör
li|Mål och målsättningar med BRM rollen Kunskap om varför BRM rollen blir viktigare och viktigare och hur den utvecklas för att svara upp mot verksamhetens efterfrågan. Business Demand Maturity och Provider Supply Maturity och hur dessa influerar BRM rollen Drivkrafterna för relationens mognad och förmågan att diffrentiera den taktiska och strategiska BRM-rollen samt hur detta relaterar till de olika nivåerna i Business relationship maturity model. Hur en grundläggande BRM organisation och rapportering kan struktureras Strategic Partnering Business IQ Portfolio Management Business Transition Management Provider Domain Powerful communications
st|Längd Målgrupp Förkunskaper
h1|BRM Professional BRM Professional
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Säkerställ verksamhetsvärdet genom strategisk partnerskap Kursinnehåll Jag vill veta mer Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: BRM Professional Kategori: * * * * Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
pa|The purpose of the course is to ensure that students gain an understanding of the IT processes than manage IT services from their concept stage through design and development and safely into a production environment. In ITIL these stages are known as: Service Strategy; Service Design; Service Transition; and Service Operation. Students will also appreciate the concept of continual service improvement and quality control. This course prepares you for the examination leading to the . The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps. Exam is included in the course price. The course includes: 2021-05-10, 2021-08-24
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
li|A high-level overview of ITIL v3’s five-step life cycle model and how the current 26 processes and functions map to the new ITIL 4 model SVS model The seven guiding principles of ITIL 4 ITIL 4’s new service value chain The four dimensions of service management The 34 ITIL 4 practices, with a primary focus on 18 of these Key concepts from Lean IT, Agile, DevOps, and Organizational Change Management, and why these are important to deliver business value
st|The course price includes a certification that is conducted online at any time and place.
h1|ITIL 4 Foundation ITIL 4 Foundation
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Foundation Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
em|Foundation Certificate In IT Service Management
pa|Slut i lager Det naturliga steget efter ITIL Foundation där du fick grunderna i IT Service Management. På denna kurs lär du dig att anpassa och använda ramverket för att driva förbättringsarbete i din egen organisation. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Kursen består till större delen av praktiskt arbete där du får prova att använda flera olika verktyg för att underlätta ditt arbete med förbättringar. Under kursen går vi bland annat igenom: Please select your inquiry type below, then fill out the form and we’ll get in touch with you. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|2 dagar Denna 2-dagars kurs vänder sig till IT-personal som är engagerade i leveransen av IT-tjänster och behöver en bra förståelse för att kunna tillämpa ”bästa praxis” inom IT Service Management. Du behöver ha genomfört kursen ITIL Foundation alternativt ha motsvarande kunskap. Ett scenariobaserat flervalsprov med en fallstudie som testar din förmåga att tillämpa kunskaper och färdigheter inom ITIL. Certifieringen är ”Open book” dvs du får ha med boken ” ITIL Practitioner Guidance”. Provet är på 1 timme och 45 minuter och du behöver minst 70% (28 poäng) för godkänt. Certifiering genomförs inte vid kurstillfället utan bokas och genomförs vid annan tidpunkt. Motsvarande ITIL Foundation. Du behöver ha en certifiering för ITIL Foundation för att skriva certifieringsprov.
th|Stad Datum Kursarrangör
li|Tillämpa dina teoretiska kunskaper inom ITIL Driva förbättringar inom IT Service Management Hantera förändringar ur ett större perspektiv Organisatorisk förändring Kommunikation Mätning och rapportering Mål och målnedbrytning för olika delar av organisationen Att använda ITIL Grundläggande riktlinjer Metod för kontinuerliga förbättringar (ITIL CSI Approach) Mätning och analys Rapportering Utvärderingar Nedbrytning av mål Kommunikation Organisatorisk förändringshantering Business Case Mallar och verktyg för förbättringsarbete
st|Längd Målgrupp Certifiering Förkunskaper
h1|ITIL Practitioner ITIL Practitioner
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Det naturliga steget efter ITIL Foundation där du fick grunderna i IT Service Management. På denna kurs lär du dig att anpassa och använda ramverket för att driva förbättringsarbete i din egen organisation. ITIL Practitioner är en praktisk kurs där vi går igenom bland annat mätning, information och den organisatoriska förändringen som krävs för att förbättringen skall bli bestående. Du lär dig Kursinnehåll Request Information Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: ITIL Practitioner Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
pa|Slut i lager De 5 kurserna inom Service Lifecycle vänder sig till deltagare som behöver kunskaper om praxis och tillämpning inom ITIL Service Lifecycle. Primärt fokus är livscykeln, tillämpning av processer, funktioner, roller och aktiviteter samt ledningsförmågor som krävs för att leverera Service Management med hög kvalitet i en organisation. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Detaljerad förståelse om processer, funktioner och aktiviteter relaterade till Service Operation inom Service Lifecycle. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 dagar Denna 3-dagars kurs vänder sig till IT-proffs som behöver en bra förståelse för processer, funktioner och aktiviteter relaterade till Service Operation inom Service Lifecycle. Denna kurs är certifieringsgrundande. Dag 3 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i Service Operation. Provet är på 120 minuter. Certifiering i ITIL Foundation samt praktiska erfarenheter från IT-verksam­het eller Service Management.
th|Stad Kursarrangör
li|Introduction to service operation Service operation principles Service operation processes Common service operation activities Organizing for service operation: functions Technology considerations Implementation of service operation Challenges, critical success factors and risks. The fundamental aspects of service operation and the ability to define them. The knowledge, interpretation and analysis of service operation principles, techniques and relationships and their application to the delivery and support of service at agreed levels. Service operation inputs and outputs the relationship with other lifecycle phases Service operation principles, techniques and relationships and their application to the delivery and support of services at agreed levels. How the common activities of service operation are co-ordinated for the ongoing management of the technology that is used to deliver and support the services How monitoring, reporting and control of the services contributes to the ongoing management of the services and the technology that is used to deliver and support the services How the operational activities of processes covered in other lifecycle stages contribute to service How IT operations staff should look for opportunities to improve the operational activities. The role, objectives, responsibilities and activities of each of the four functions of service operation: service desk, technical management, IT operations management, and application management The generic requirements of technologies that support service management across all lifecycle stages The specific technology required to support the service operation processes and functions. Specific issues relevant to implementing service operation including: managing change in service operation; assessing and managing risk in service operation; operations staff involvement in service design and service transition The challenges (e.g. engagement with staff outside service operation, justifying funding) The critical success factors (e.g. management and business support, staff retention) and risks (e.g. loss of service) related to service operation.
st|Längd Certifiering Förkunskaper Introduction to service operation Service operation principles Service operation processes Common service operation activities Organizing for service operation Technology considerations Implementation of service operation Planning and implementing service management technologies within a company
h1|Service Operation Service Operation
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning De 5 kurserna inom Service Lifecycle vänder sig till deltagare som behöver kunskaper om praxis och tillämpning inom ITIL Service Lifecycle. Primärt fokus är livscykeln, tillämpning av processer, funktioner, roller och aktiviteter samt ledningsförmågor som krävs för att leverera Service Management med hög kvalitet i en organisation. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Service Operation Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
bo|Målgrupp
pa|Slut i lager Kursen COBIT Foundation beskriver fördelarna med ett ordentligt ramverk för IT Governance och förklarar hur en organisation kan uppnå effektiv IT Governance med hjälp av “best practice” enligt COBIT. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Kursformen växlar mellan fallstudier, presentationer, diskussioner, föredrag och praktiska övningar. COBIT 5 är det enda ramverk för styrning och ledning av företagets IT som behövs. Denna senaste version innehåller de senaste tankegångarna i företagsadministration och metoder, globalt accepterade principer, metoder, analytiska verktyg. Den nya versionen innehåller även modeller för att öka förtroendet för, och värdet från informationssystem. COBIT 5 bygger på och expanderar från COBIT 4.1 genom att integrera andra stora ramar, standarder och resurser, inklusive ISACA: s Val IT och Risk IT, ITIL ® och relaterade standarder från International Organization for Standardization (ISO). Efter genomgången utbildning kommer deltagaren att ha erhållit kunskap om: Introduktion till IT Governance och COBIT Översikt av ramverket COBIT Översikt av COBIT-komponenterna Cobit och IT-miljön Inför certifiering Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Köpenhamn, Stockholm Aim 4 Knowledge, Informator, Peopleteam
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 dagar Kursen riktar sig till företagsledning, affärsområdeschefer, IT-management och revisorer, IT-revisorer, verksamhetsutvecklare, IT-chefer, kvalitetsansvariga inom IT, processansvariga och chefer i organisationer som tillhandahåller IT-tjänster. Certifieringen består av 50 flervalsfrågor och minst 50% skall besvaras rätt för ett godkänt resultat. Inga
th|Stad Datum Kursarrangör
li|Hur IT Management-frågor påverkar organisationer Behovet av ett kontrollramverk som drivs av behovet av IT Governance Förståelse av principerna för IT Governance och hur IT Governance bidrar till att hantera IT Management-frågor, och vem som ansvarar för IT Governance Hur COBIT motsvarar förväntningarna och kraven på ett ramverk för IT Governance Identifiera COBIT med sina komponenter, vad som är kontrollobjekt, kontrollpraxis och ledningsinstruktioner Förstå hur man tillämpar COBIT i praktiken Identifiera vilka funktioner som COBIT tillhandahåller och fördelar som uppnås med COBIT Definitioner Principer Behovet av IT Governance och ett ramverk för kontroll Utmärkande för ett ramverk för kontroll Värde, begränsningar, komponenter och fördelar Koppla samman COBIT och IT Governance Premisser och principer för COBIT COBIT-kuben – ramverket Koppla samman verksamhetsmål, IT-mål och IT-processer Ramverk, kontrollobjekt och kontrollpraxis Ledningsinstruktioner Revisionsinstruktioner Position jämfört med andra standarder och ramverk Anpassning till lagar och förordningar COBIT och Sarbanes-Oxley (Sox) Tips och råd inför COBIT Foundation-certifieringen Hur certifieringen går till
st|Längd Målgrupp Certifiering Förkunskaper
h1|COBIT5 Foundation COBIT5 Foundation
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Kursen COBIT Foundation beskriver fördelarna med ett ordentligt ramverk för IT Governance och förklarar hur en organisation kan uppnå effektiv IT Governance med hjälp av “best practice” enligt COBIT. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: COBIT5 Foundation Kategori: * * * * Engelska Svenska Go to Top
pa|Slut i lager VeriSM™ Foundation fokuserar på VeriSM™ modellen som har värdefokus på resultat och organisationens mål. Det innehåller också vägledning för att välja lämplig ledningsmetod för att etablera produkten eller tjänsten. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] VeriSM™ ger sammanhang till Service Management och tittar på hur ny teknik och ledningsmetoder kan tillämpas för att öka värdet för kunden. Efter kursen kommer du att leda vägen genom; I den officiella publikationen VeriSM: Service Management for digital age, beskriver VeriSM ett service management-tillvägagångssätt som är: Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm 2019-10-22 Aim 4 Knowledge, illuminEight, Informator
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|2 dagar VeriSM™ Foundation är lämpligt både för IT-personal som är nya inom Service Management samt de som redan arbetar inom en Service Management-miljö. Detta inkluderar alla som är engagerade i leveransen av affärsdrivna IT-tjänster. Denna kurs är certifieringsgrundande. Dag 2 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i VeriSM Foundation. Provet är på 60 minuter. Inga förkunskaper krävs.
th|Stad Datum Kursarrangör
li|Tjänsteorganisationen Servicekultur Människor och organisationsstruktur VeriSM™ modellen Progressiv praxis Innovativ teknik Komma igång Driva internt engagemang och göra förändringar som är viktiga för kunden Leverera ny service management hantering och produktutvecklingspraxis som sätter din verksamhet först Implementera service management som adderar värde för ditt företag och gör dig mer värdefull på marknaden Att vara en del av VeriSM™ community Att vara en eftertraktad pionjär inom service management för den digitala tiden Värdedriven Utvecklande Mottaglig Integrerad Service Ledning
st|Längd Målgrupp Certifiering Förkunskaper
h1|VeriSM™ Foundation VeriSM™ Foundation
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning VeriSM™ Foundation fokuserar på VeriSM™ modellen som har värdefokus på resultat och organisationens mål. Det innehåller också vägledning för att välja lämplig ledningsmetod för att etablera produkten eller tjänsten. Du lär dig Jag vill veta mer Mer information
h4|Du lär dig Du lär dig Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: VeriSM™ Foundation Kategori: * * * * Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Surfplatta vid kursbokning
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM När du bokar dig på någon av våra kurser i Gävle eller Borlänge får du en en Samsung surfplatta som du kan använda till vårt kursmaterial som finns på e-bok.
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2020-12-03T07:59:51+00:00 | Engelska Svenska Go to Top
pa|Slut i lager Denna 2-dagars kurs ger en grundläggande förståelse för terminologin som används i DevOps samt belyser grunder och fördelarna med DevOps. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] The course includes the latest thinking, principles and practices from the DevOps community including real-world case studies from high performing organizations including ING Bank, Ticketmaster, Capital One, Alaska Air, Target, Fannie Mae, Societe Generale, and Disney that engage and inspire learners, leveraging multimedia and interactive exercises that bring the learning experience to life, including the Three Ways as highlighted in the Phoenix Project by Gene Kim and the latest from the State of DevOps report. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. The course is designed for a broad audience, enabling those on the business side to obtain an understanding of Kubernetes and Containers. Those on the technical side will obtain an understanding as to the business value of DevOps to reduce cost (15-25% overall IT cost reduction) with increased quality (50-70% reduction in change failure rate) and agility (up to 90% reduction in provision and deployment time) to support business objectives in support of digital transformation initiatives. Unique and exciting exercises will be used to apply the concepts covered in the course and sample documents, templates, tools, and techniques will be provided to use after the class. This certification positions learners to successfully complete the DevOps Foundation examination. The learning objectives for DevOps Foundation include an understanding of: Please select your inquiry type below, then fill out the form and we’ll get in touch with you. Stockholm 2019-10-08 Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|2 days The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals. Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the DevOps Foundation Certificate. The certification is governed and maintained by the DevOps Institute. Familiarity with IT terminology and IT related work experience are recommended.
th|Stad Datum Kursarrangör
li|DevOps objectives and vocabulary Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM Improved workflows, communication and feedback loops Automation practices including deployment pipelines and DevOps toolchains Scaling DevOps for the enterprise Critical success factors and key performance indicators Real-life examples and results Exploring DevOps Defining DevOps Why Does DevOps Matter? Core DevOps Principles The Three Ways The First Way The Theory of Constraints The Second Way The Third Way Chaos Engineering Learning Organizations Key DevOps Practices Continuous Delivery Site Reliability & Resilience Engineering DevSecOps ChatOps Kanban Business and Technology Frameworks Agile ITSM Lean Safety Culture Learning Organizations Sociocracy/Holacracy Continuous Funding Culture, Behaviors & Operating Models Defining Culture Behavioral Models Organizational maturity models Target Operating Models Automation & Architecting DevOps Toolchains CI/CD Cloud Containers Kubernetes DevOps Toolchain Measurement, Metrics, and Reporting The Importance of Metrics Technical Metrics Business Metrics Measuring & Reporting Metrics Sharing, Shadowing and Evolving Collaborative Platforms Immersive, Experiential Learning DevOps Leadership Evolving Change
st|Length Target group Exam Prerequisites
h1|DevOps Foundation DevOps Foundation
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning As organizations are facing new entrants in their respective markets, they need to stay competitive and release new and updated products on a regular basis rather than one or two times a year. The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. You’ll learn Course content Request Information Mer information
h4|You'll learn Course content You'll learn Course content Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: DevOps Foundation Kategori: * * * * Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
pa|This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. 2021-08-17
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
h1|ITIL 4 Leader – Digital & IT Strategy
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Leader – Digital & IT Strategy Kategori: kr kr kr kr Engelska Svenska Go to Top
pa|Slut i lager Kursen ger kunskaper i ITIL och dess terminologi, struktur och grundläggande koncept. Kursen ger också möjligheten att certifiera sig på ITIL Foundation. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Kursen hålls på svenska med svenskt kursmaterial. ITIL-termer och certifieringstestet till denna kurs är på engelska. Våra öppna kurser genomförs med svenskspråkig instruktör, kundanpassat kan vi även genomföra kursen med engelskspråkig instruktör. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Ballerup, Köpenhamn, Stockholm Aim 4 Knowledge, illuminEight, Peopleteam
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 dagar Denna 3-dagars kurs vänder sig till IT-personal som är engagerade i leveransen av affärsdrivna IT-tjänster och behöver en bra förståelse för ”bästa praxis” processer inom Tjänstehantering (Service Management). Denna kurs är certifieringsgrundande. Dag 3 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i ITIL Foundation. Provet är på 60 minuter. Inga förkunskaper krävs.
th|Stad Datum Kursarrangör
li|Service Management Service Lifecycle Nyckelprinciper och modeller i ITIL Allmänna ITIL Koncept Övergripande om processer Övergripande om roller Övergripande om funktioner Teknologi och arkitektur ITIL kvalifikationsschema Förberedelse för certifiering i Foundation Service Management som praxis Konceptet av en tjänst och Service Management Skillnaden mellan funktioner, roller och processer Beskrivning av en process och processmodellen Att förstå service lifecycle Syfte och affärsvärde för varje fas i service lifecycle Struktur, omfattning, delar och gränssnitt i ITIL Huvudmål och syfte med Service Strategy, Service Design, Service Transition, Service Operation och Continual Service Improvement Värdet som dessa tillför verksamheten Definiering av nyckelkoncepten i Service Management IT-styrning i service lifecycle Rollen kommunicera Service Assets och generering av värde genom tjänster Människor, processer, produkter och partners Verksamhet och tjänstekrav Teknologi och arkitektur design Design av process och mått Sourcing Övergripande syfte, omfattning, grundläggande koncept, roller och utmaningar för: Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Roll, syfte, organisatorisk struktur, bemanning och mätetal för funktionerna i ITIL Nyckelrollerna i IT Service Management Krav för en integrerad Service Management Service Automation och integrerade Service Management processer
st|Längd Målgrupp Certifiering Förkunskaper
h1|ITIL Foundation V3 ITIL Foundation V3
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Kursen ger kunskaper i ITIL och dess terminologi, struktur och grundläggande koncept. Kursen ger också möjligheten att certifiera sig på ITIL Foundation. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: ITIL Foundation V3 Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
pa|Slut i lager De 5 kurserna inom Service Lifecycle vänder sig till deltagare som behöver kunskaper om praxis och tillämpning inom ITIL Service Lifecycle. Primärt fokus är livscykeln, tillämpning av processer, funktioner, roller och aktiviteter samt ledningsförmågor som krävs för att leverera Service Management med hög kvalitet i en organisation. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Detaljerad förståelse om processer, funktioner och aktiviteter relaterade till Service Transition inom Service Lifecycle. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 dagar Denna 3-dagars kurs vänder sig till IT-proffs som behöver en bra förståelse för processer, funktioner och aktiviteter relaterade till Service Transition inom Service Lifecycle. Denna kurs är certifieringsgrundande. Dag 3 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i Service Operation. Provet är på 120 minuter. Certifiering i ITIL Foundation samt praktiska erfarenheter från IT-verksam­het eller Service Management.
th|Stad Datum Kursarrangör
li|Introduction to Service Transition Service Transition principles Service Transition processes Managing people through service transitions Organizing for Service Transition Technology considerations Implementing and improving Service Transition Challenges, critical success factors and risks. Full understanding of Service Transition terms and core concepts. The context of Service Transition in relation to all other lifecycle stages Service Transition policies, principles and best practices for Service Transition How to use metrics to ensure the quality of a new or changed service The inputs to and outputs from Service Transition as it interfaces with the other service lifecycle phases Service Transition principles, techniques and relationships and their application to ensure new, modified or retired services A management perspective of the purpose and value of the service transition processes, how they integrate within service transition and how they interface with other lifecycle phases Service Transition principles, techniques and relationships and their application to ensure new, modified or retired services How to address and manage the communication and commitment aspects of Service Transition How to manage organizational and stakeholder change How to develop a stakeholder management strategy, map and analyse stakeholders and monitor changes in stakeholder commitment How the technical and application management functions interface with service transition The interfaces that exist between service transition and other organizational units (including programmes, projects, service design and suppliers) and the “handover points” Service transition roles and responsibilities Why service transition needs service design and service operation, what it uses from them and provides to them Technology requirements that support the service transition stage and its integration into the service lifecycle Types of knowledge management, service asset and configuration management and workflow tools that can be used to support service transition The key activities for introducing an integrated service transition approach into an organization The design, creation, implementation and use of service transition in a virtual or cloud environment Be able to provide insight and guidance for service transition challenges, risks and critical success factors
st|Längd Certifiering Introduction to Service Transition Service Transition principles Service Transition processes Managing people through service transitions Organizing for Service Transition Technology Considerations Implementing and improving Service Transition Challenges, critical success factors and risks
h1|Service Transition Service Transition
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning De 5 kurserna inom Service Lifecycle vänder sig till deltagare som behöver kunskaper om praxis och tillämpning inom ITIL Service Lifecycle. Primärt fokus är livscykeln, tillämpning av processer, funktioner, roller och aktiviteter samt ledningsförmågor som krävs för att leverera Service Management med hög kvalitet i en organisation. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Service Transition Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
bo|Målgrupp Förkunskaper
pa|PRINCE2 Foundation ger deltagarna en god grundförståelse för principerna och terminologin inom PRINCE2. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Inga förkunskaper, men erfarenhet från arbete inom en IT-organisation rekommenderas. Du får en god grundförståelse för principerna och terminologin inom PRINCE2 samt alla olika aspekter av projektets livscykel. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Ballerup, Dietikon, Göteborg, Hengelo, Köpenhamn, Malmö, Oslo, Sofia, Stockholm 2019-10-14 Aim 4 Knowledge, BPMO Academy, DF Kompetens, Informator, Peopleteam
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 dagar Kursen vänder sig till projektledare, konsulter och personal som vill utveckla en god förståelse för hur PRINCE2-metoden fungerar, i syfte att effektivt delta i PRINCE2-projekt och till organisationer som har behovet av en kontrollerad strategi för att hantera projekt. Denna kurs är certifieringsgrundande. Dag 3 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i PRINCE2 Foundation. Provet är på 60 minuter.
th|Stad Datum Kursarrangör
li|Learn, understand and use the most important concepts of the PRINCE2 method Monitor a project within the boundaries of the Project Plan Participate effectively in a project in accordance with the PRINCE2 method Describe the purpose and major content of all roles, the seven themes, the seven processes and the sub-processes, and the seven principles. State which management products are input to, or output from, the seven processes. State the main purpose, and key contents, of the major management products. State the relationships between processes, deliverables, roles and the management dimensions of a project. Pass the Foundation Exam Lay a firm Foundation knowledge to allow delegates to move onto Practitioner Level Understand the level of responsibility, authority and accountability held by those involved in the project Articulate the steps needed to guide the project through controlled, well-managed and visible sets of activities to achieve the desired results
st|Längd Målgrupp Certifiering Förkunskaper
h1|PRINCE2™ Foundation PRINCE2 Foundation
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning PRINCE2 Foundation ger deltagarna en god grundförståelse för principerna och terminologin inom PRINCE2. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: PRINCE2™ Foundation Kategori: * * * * Engelska Svenska Go to Top
pa|Slut i lager Kursen är för dig som vill komma igång med Lean på riktigt. Du får en introduktion till Lean och dess viktigaste verktyg, samt vägledning för att konkret komma igång med förbättringsarbete. Lösningen är fokus på flödeseffektivitet och att lyfta medarbetarnas kreativitet, uppfinningsrikedom, lagarbete och viljan att göra skillnad. Det leder i sin tur till nöjdare kunder. I slutändan handlar det om att förbli relevant och konkurrenskraftig som organisation. Kursen fokuserar på Lean för ”knowledge work”, en Lean som går bortom löpande bandet, anpassad för dig som jobbar på kontor (IT, HR, marketing, administration, supportfunktioner etc.). Den här produkten är just nu slut i lager och inte tillgänglig. Ballerup, Malmö, Stockholm 2019-05-13, 2019-10-01, 2019-12-03 Aim 4 Knowledge, Peopleteam
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Stad Datum Kursarrangör
h1|Lean IT Foundation
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Lean IT Foundation Kategori: Engelska Svenska Go to Top
pa|Slut i lager The RESILIA TM Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities. On successful completion of the course delegates will be able to understand: Please select your inquiry type below, then fill out the form and we’ll get in touch with you. Stockholm 2019-05-06, 2019-11-18 Aim 4 Knowledge, Informator
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 days The qualification is aimed at professionals with responsibility for IT and security functions or risk and compliance operations within an organization. Student must pass a 100 minute, 50 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. No prerequisites required.
th|Stad Datum Kursarrangör
li|The purpose, benefits, and key terms of cyber resilience. Risk management and the key activities needed to address risks and opportunities. The purpose of a management system and how best practices and standards can contribute. Cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities. Cyber resilience design, the associated control objectives and their interactions with ITSM activities. Cyber resilience transition, the associated control objectives, and their interactions with ITSM activities. Cyber resilience operation, the associated control objectives, and their interactions with ITSM activities. Cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities. The purpose and benefits of segregation of duties and dual controls. Describe what cyber resilience is Identify the benefits of cyber resilience Identify the terms Identify the purpose of balancing Identify the need for: Confidentiality Integrity Availability Authentication Nonrepudiation Describe what risk management is Identify the purpose of risk management Identify the terms: risk, asset, vulnerability, threat Describe actions to address risks and opportunities: Establish context Establish criteria for risk assessment and acceptance Risk identification Risk analysis and evaluation Risk treatment Risk monitoring and review Identify the terms: Risk register Risk avoidance Risk modification Risk sharing Risk retention Risk treatment plan Defence-in-depth Identify the purpose and scope of a management system Identify the components of a management system Recognize the relevance of common management standards and best practice frameworks to cyber resilience Describe the difference between management, governance, and compliance Identify what cyber resilience strategy is intended to achieve Identify cyber resilience activities that should be aligned with IT service strategy Describe the purpose and key features of the control objectives Identify interactions between the following ITSM processes and cyber resilience Identify what cyber resilience design is intended to achieve Identify cyber resilience activities that should be aligned with IT service design Describe the purpose and key features of the control objectives Identify interactions between the following ITSM processes and cyber resilience Identify what cyber resilience transition is intended to achieve Describe the purpose and key features of the control objectives Identify interactions between the following ITSM processes and cyber resilience Identify what cyber resilience operation is intended to achieve Describe the purpose and key features of the control objectives Identify interactions between the following ITSM processes and cyber resilience Identify what cyber resilience continual improvement is intended to achieve Recognise maturity models and their purpose Describe the purpose and key features of the control objectives Describe how the seven-step improvement process can be used to plan cyber resilience improvements Describe how to use ITIL CSI approach to plan cyber resilience improvements Describe segregation of duties and dual controls
st|Length Target group Exam Prerequisites Module 1: Intro to Cyber Resilience Module 2: Risk management Module 3: Managing Cyber Resilience Module 4: Cyber Resilience Strategy Module 5: Cyber Resilience Design Module 6: Cyber Resilience Transition Module 7: Cyber Resilience Operation Module 8: Cyber Resilience Continual Improvement Module 9: Cyber Resilience Roles & responsibilities
h1|RESILIA™ Foundation RESILIA™ Foundation
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning The RESILIA TM Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. You’ll learn Course content Request Information Mer information
h4|You'll learn Course content You'll learn Course content Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: RESILIA™ Foundation Kategori: * * * * Engelska Svenska Go to Top
pa|A step by step Guide on how to take an Online Proctored Exam Before you take the exam, you need [...] Exam Registration is a two-step process: Create a PEOPLECERT Account. Register for your exam by using your exam booking ID [...] Home You can view at a glance any pending activities or upcoming exams, your certification credits with PEOPLECERT, and the [...] When taking a ITIL Lifecycle, MALC or Prince2 Practitioner, Agile exam we need a copy of your relevant certificates. If [...]
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2018-05-03T10:34:50+00:00 | 2018-05-03T10:34:55+00:00 | 2021-01-25T10:14:26+00:00 | 2018-05-03T10:35:05+00:00 | Engelska Svenska Go to Top
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2016-12-15T12:12:16+00:00 | Engelska Svenska Go to Top
pa|Slut i lager PRINCE2 Practitioner ger deltagarna en detaljerad kunskap om PRINCE2 metoden inklusive de sju processer och principer som är väsentliga för att driva ett projekt med hjälp av PRINCE2 metoden. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Kursen riktar sig till projektledare, konsulter och personal som vill använda metoden för projektledning. Kursen vänder sig också till organisationer som har behovet av en kontrollerad strategi för att hantera projekt. Du får en djup förståelse av alla aspekter av projektets livscykel tillsammans med de centrala styrdokument som ska skapas under varje skede av projektet. Boken Managing Successful Projects ingår. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Bryssel, Dietikon, Göteborg, Hengelo, Köpenhamn, Malmö, Oslo, Sofia, Stockholm 2019-04-11, 2019-11-05 Aim 4 Knowledge, BPMO Academy, DF Kompetens, Informator, Peopleteam
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] Kursen består till större delen av praktiskt arbete där du får prova att använda flera olika verktyg för att underlätta ditt arbete med förbättringar. Under kursen går vi bland annat igenom: [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|2 dagar Denna kurs är certifieringsgrundande. Dag 2 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i PRINCE2 Practitioner. Provet är på 3 timmar och du får ha boken Managing Successful Projects med dig. PRINCE2 Foundation certifikat eller:
th|Stad Datum Kursarrangör
li|Project Management Institute (PMI) Project Management Professional (PMP) Certified Associate in Project Management (CAPM) International Project Management Association (IPMA) IPMA Level A® (Certified Projects Director) IPMA Level B® (Certified Senior Project Manager) IPMA Level C® (Certified Project Manager) IPMA Level D® (Certified Project Management Associate) Att använda ITIL Grundläggande riktlinjer Metod för kontinuerliga förbättringar (ITIL CSI Approach) Mätning och analys Rapportering Utvärderingar Nedbrytning av mål Kommunikation Organisatorisk förändringshantering Business Case Mallar och verktyg för förbättringsarbete
st|Längd Målgrupp
h1|PRINCE2™ Practitioner PRINCE2 Practitioner
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning PRINCE2 Practitioner ger deltagarna en detaljerad kunskap om PRINCE2 metoden inklusive de sju processer och principer som är väsentliga för att driva ett projekt med hjälp av PRINCE2 metoden. Du lär dig Jag vill veta mer Mer information
h4|Certifiering Förkunskaper Du lär dig Kursinnehåll Kursinnehåll Du lär dig Kursinnehåll Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: PRINCE2™ Practitioner Kategori: * * * * Engelska Svenska Go to Top
pa|– Om du ska certifiera dig inom ITIL Lifecycle, MALC eller Prince2 Practitioner/Agile behöver vi kopior av relevanta certifikat. Vi behöver även ett kursintyg från en ackrediterad utbildare om du inte gått kursen hos oss. Du kan maila det till oss på För mer detaljerad information om hur en online certifiering går till, läs riktlinjerna i vår kunskapsbas . ITIL Foundation V3/2011, ITIL 4 Foundation, TRIM Foundation, ITIL Practitioner, Service Strategy, Service Design, Service Operation, Service Transition, Continual Service Improvement, Managing Across the Lifecycle, Capability OSA, Capability SOA, Capability PPO, Capability RCV, VeriSM Foundation, PRINCE2 Foundation, PRINCE2 Practitioner, PRINCE2 Agile Foundation, PRINCE2 Agile Practitioner, Kepner Tregoe Foundation, COBIT5 Foundation, DevOps Foundation
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Certifiering
h1|Certifieringsvoucher
h2|Certifieringsvoucher
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Certifieringen är datorbaserad och allt du behöver är en PC eller Mac med internet-anslutning och en webbkamera. Vouchern är giltig i 6 månader och går att boka senast 4 timmar innan provstart (förutsatt att det finns en ledig tid). Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr Artikelnr: Exam Voucher Kategori: Engelska Svenska Go to Top
pa|You can print from all our ebooks. Printing works best as a supplement to your ebook, allowing you to make study guides or additions to assignments that you need to turn in for classes.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
li|Look for the print icon in the lower right hand corner of your book. NOTE: If you don’t see the icons, click on the tab to expand the icon tray Click on the print icon. Select your page range and press print Open the e-book which you would like to print. Click on File > Print Choose the page range Click Continue. Select your printer You will now see the printer dialog. Select your printer and any settings which you require and click OK.
h1|Print Instructions
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Printing from the Online Bookshelf
h4|To print from your ebook, please do the following: Printing from Bookshelf on Mac or PC
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2018-05-03T10:35:30+00:00 | Engelska Svenska Go to Top
pa|Vi välkomnar CBO2 Consulting och Illumineight som partner och ATO Affiliates till oss. De kommer att erbjuda kurser på alla nivåer inom ITIL’s kursträd.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|CBO2 & Illumineight
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2020-12-03T07:59:52+00:00 | Engelska Svenska Go to Top
pa|Inga produkter hittades som motsvarar ditt val.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Engelska Svenska Go to Top
pa|This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. module covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. This module will also cover service performance and will give practitioners an understanding of service quality and improvement methods. It will enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers. 2021-04-26, 2021-06-28
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
st|ITIL® 4 Specialist Create Deliver and Support (ITIL 4 CDS) The course price includes a certification that is conducted online at any time and place.
h1|ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Specialist – Create, Deliver & Support
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Specialist – Create, Deliver & Support Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
pa|The ITIL® Strategist – Direct, Plan, and Improve (DPI) course is “shared” course between two designation streams – the ITIL Managing Professional (MP) and the ITIL Strategic Leader (SL). is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage. This course will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. 2021-04-12
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
st|ITIL® 4 Strategist Direct Plan and Improve (ITIL 4 DPI) The course price includes a certification that is conducted online at any time and place.
h1|ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Strategist – Direct, Plan & Improve
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Strategist – Direct, Plan & Improve Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
pa|If you download the e-book in Bookshelf to a mobile device, Mac or PC your e-book will always be available on that unit unless you delete Bookshelf. The e-book is available for Download during one year from delivery. You also have access to the e-book online at for 365 days.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|E-book Licence Type
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM All our e-books is delivered with the following Licence Type.
h4|Downloadable License Type: Perpetual Licence Online Licence Type: 365 days
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2018-05-03T10:35:22+00:00 | Engelska Svenska Go to Top
pa|Under detta seminarie presenterar vi hur Kanban metoden används som verktyg för att strukturera, prioritera och slutföra aktiviteter inom arbetsgruppen. Kanban är det perfekta verktyget för att se och förstå värdeströmmarna i din organisation, och stegvis göra de mer flödeseffektiva. När du ser och förstår vad som pågår, med hjälp av fakta, kan du utveckla din organisation att möta dina utmaningar enklare. Seminariet presenteras av Christophe Achouiantz, Lean/Agile coach på Aim 4 Knowledge. Anmäl dig här:
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Kostnadsfritt frukostmöte – Kom igång med Kanban Slutför dina aktiviteter med Kanban
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM KOSTNADSFRITT FRUKOSTSEMINARIE ”Mer, snabbare!” det är numera strävan för varje organisation. Många arbetsgrupper har idag fler aktiviteter än de hinner med, varje möte blir ett prioriteringsmöte. I denna situation är det lätt att man arbetar med allt samtidigt, men inget blir klart.
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2020-12-03T07:59:51+00:00 | Engelska Svenska Go to Top
pa|Bookshelf allows you to create custom notes and highlights that will sync automatically. Once synced, your notes will be available to you on any of your internet enabled devices. You can also choose to share any or all of your notes and highlights with your classmates that use Bookshelf and have the same books that you do. Notes can be added to a highlight. First, create a highlight by selecting the text you would like to add a note to, then click create highlight. To add a note, double click on the highlight. A panel will pop up. Type your note into this panel and then close by clicking the red button/X. Your note will automatically save and sync to all of your devices. Highlights with notes are shown by the symbol appearing at the end of the line. To view the note, double click on the highlighted text and the note will appear in a popup. It is also possible to directly edit the note on this screen. * Notes, highlights, and highlighters are automatically synced to the server as long as you are connected to the internet. If no internet connection is present syncing will occur next time an internet connection is made. To make a new highlighter for use in your books press the New Highlighterbutton at the bottom right side of the primary Bookshelf window. You may also go to the File menu and select New Highlighter. A new highlighter will appear with the rest of your global highlighters. From there you can right click on the highlighter and select Rename Highlighter to change its name. Once you are finished press enter or click with the left mouse button and the name will be approved. To adjust the color of a highlighter right click on the highlighter you want to change and select Change color for “Name of Highlighter.” In the pallet box that appears select the color you desire and click the OK button. Find the Highlighter you wish to remove and select it. Right click on the highlighter you wish to remove. Select Delete highlighter “Name of highlighter”. If there are no highlights or notes present the highlighter will be automatically removed. You can make a highlight in your text without a note, but in order to make a note you have to have a highlight that accompanies it. Highlights with notes will have a Sticky Note icon appear next to the highlight. Hover over the sticky note to see the note text. If you want to add a note to an existing highlight double click anywhere on the highlight and the note window will appear. Once you have typed your note simply close the window and it will automatically save. If you need to edit an existing note simply double click anywhere on the highlight and the note window will appear. Once you have made your edits simply close the window and it will automatically save. To delete a note double click anywhere on the highlight and the note window will appear. Delete all the text in the note window and close the note window. The highlight will remain but your note will be removed. To delete a highlight simply right click on the highlight and select Remove Highlight. If you change your mind about which highlighter you wanted to use you can edit that by right clicking anywhere on the highlight and selecting Change to Highlighter > “Name of Highlighter”. Changes made to a global highlighter in the main Bookshelf window will be applied to all the highlights associated with that highlighter. (Example: changing the color of Exam to purple in the main window will make your book highlights purple). To jump to a different chapter, tap the Table of Contents button in the toolbar. The table of contents will appear and allow you to quickly move to another chapter. The VitalSource bookshelf application has flexible and powerful search options that you can’t get with a traditional textbook. You can search through: Be sure to click the result to jump to the search term. If you click the chapter heading you’ll jump to the start of the chapter. The Book window displays the locations of the search result you selected. Your search term will be selected in a different color within the book so you can find it easily. When you are done with your searching, simply click on the “X” in the search bar to remove the search term. You can also click on the Highlights button to search through the highlights you’ve made. When you are done with your searching, simply click on the “X” in the search bar.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
li|entire library highlights specific books Find and open the book you want to search. In the Search box at the top of the Navigation pane on the left hand side, enter the word or phrase you want to find in this book. Your search results will include a preview of that search word or phrase as it appears in your book. Click the result in the Navigation pane to view that word or phrase in the context of the book.
st|Notes vs Highlights: Finding & viewing a note: Adding notes to exiting highlight: Editing a note: Deleting a note: Deleting a highlight: Changing an individual highlight color: Changing a global highlighter color: Tip:
h1|How to use Bookshelf
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM About Notes and Highlights Making Highlights Viewing notes Working with Highlighters Adding a Global Highlighter Removing a Global Highlighter Tips and Tricks for working with Highlights and Notes Table of Contents Searching in Bookshelf Search in a single title Search Highlights
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2018-05-03T10:35:15+00:00 | Engelska Svenska Go to Top
pa|Man måste förstå och anpassa ITIL för att få det att fungera. I Sverige har vi ett ganska enhetligt sätt att hantera en IT-leverans vilket gör att 80% av anpassningen blir lika, oavsett storlek och inriktning på IT-organisationen. Där kommer The Rational IT Model (TRIM) in i bilden. Modellen sätter ihop de gemensamma 80% men beskriver även hur allt hänger ihop. Du kan istället koncentrera dig på att anpassa det som verkligen är unikt och på själva införandet. Syftet med modellen är att fler IT-organisationer lättare ska få ut effekten av Service Management stället för att lägga tid att bygga processer. TRIM är en komplett modell baserad på ITIL, för din IT-organisation. Välkommen till en inspirationskväll som visar hur du går tillväga! Den kostnadsfria inspirationskvällen inleds 18:00 med mingel. Programmet startar 18:30 och pågår till 20:30.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|ITIL ENKLARE MED TRIM – 5/10 hos Dataföreningen Kompetens
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2016-12-15T12:15:51+00:00 | Engelska Svenska Go to Top
em|Anmälan avslutad.
pa|Inga produkter hittades som motsvarar ditt val.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Engelska Svenska Go to Top
pa|Vi är stolta att kunna meddela att vi nu är en ackrediterad utbildningsorganisation (ATO – Accredited Training Organisation) via Peoplecert. Det innebär att kvalitén på vår organisation, instruktörer och kursmaterial möter de kvalitetskrav som är uppsatta av Axelos och Peoplecert.
di|,8 48 40 03
h1|Ackrediterad som ATO
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2016-12-15T12:16:07+00:00 | Engelska Svenska Go to Top
pa|Inga produkter hittades som motsvarar ditt val.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Engelska Svenska Go to Top
pa|Inga produkter hittades som motsvarar ditt val.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Engelska Svenska Go to Top
pa|2021-05-11
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
h1|ITIL 4 Introduktion (kostnadsfritt)
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr ® Var med en förmiddag 09:00-12:00 helt kostnadsfritt på en lärarledd introduktion. Kursen genomförs online. David Nyman som är mycket erfaren och ackrediterad som lärare för alla kurser inom ITIL är lärare för denna session. I slutet kommer det finnas utrymme att ställa frågor och diskutera med David. Under 3 timmar går vi övergripande igenom: Begrepp och terminologi som används inom service management och ITIL® 4 Service management som en strategisk organisatorisk förmåga som fler behöver utveckla Struktur och fördelar med ITIL 4: De fyra dimensionerna i Service Management Service Value System som sammanhållande modell Guiding Principles som bas i ITIL 4 Service value chain och dess användning Management Practices som ett bredare stöd än processer Vad ska jag tänka på när jag tittar närmare på ITIL 4? Frågestund och tid för samtal Artikelnr: ITIL 4 Introduction (Free) Kategori: ® Var med en förmiddag 09:00-12:00 helt kostnadsfritt på en lärarledd introduktion. Kursen genomförs online. David Nyman som är mycket erfaren och ackrediterad som lärare för alla kurser inom ITIL är lärare för denna session. I slutet kommer det finnas utrymme att ställa frågor och diskutera med David. Under 3 timmar går vi övergripande igenom: Begrepp och terminologi som används inom service management och ITIL® 4 Service management som en strategisk organisatorisk förmåga som fler behöver utveckla Struktur och fördelar med ITIL 4: De fyra dimensionerna i Service Management Service Value System som sammanhållande modell Guiding Principles som bas i ITIL 4 Service value chain och dess användning Management Practices som ett bredare stöd än processer Vad ska jag tänka på när jag tittar närmare på ITIL 4? Frågestund och tid för samtal kr kr kr kr Engelska Svenska Go to Top
bo|Vill du lära dig mer om ITIL 4? Vill du lära dig mer om ITIL 4?
pa|Denna 3-dagars kurs hjälper dig att förstå grunderna för styrning för agil utveckling och är den perfekta förutsättningen inför PRINCE2 Agile® Practitioner. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] This course helps individuals and organisations understand the basics of management controls for agile development and is the ideal prerequisite to PRINCE2 Agile® Practitioner. Recall the PRINCE2 principles: Explain the purpose of the PRINCE2 themes: Explain the purpose of the PRINCE2 processes. Explain the purpose of the following PRINCE2 management products. Explain the responsibilities of the following PRINCE2 roles. Recall which agile ways of working are suitable for use with PRINCE2 Agile. Describe the roles, responsibilities and competencies of the PRINCE2 Agile delivery team. Explain how the PRINCE2 priniciples will be applied in an agile context. (tab 7.1) Please select your inquiry type below, then fill out the form and we’ll get in touch with you.
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 days There are no formal pre-requisites for the PRINCE2 Agile Foundation exam
li|Project Managers Programme Managers Project Administrators Project Coordinators Project Management Support Service Managers CIOs Programme Office Managers Heads of Change 60 minutes Multiple-choice 50 questions each worth one mark 28 marks or more required to pass out of 50 questions – 55% pass mark Closed book Understand key concepts relating to projects and PRINCE2 Understand key concepts relating to projects and PRINCE2 Agile Understand how PRINCE2 principles, themes, processes and management products are tailored and/or applied in an agile context Understand the agile ways of working, key terms and techniques. Understand the focus areas in an agile context Continued business justifcation Learn from experience Defined roles and responsibilities Manage by stages Manage by exception Focus on products Tailor to suit the project environment Business case Organization Quality Plans Risk Change Progress Starting up a project Initiating a project Directing a project Controlling a stage Managing product delivery Managing a stage boundary Closing a project Business case (A.2.1) Checkpoint report (A.3.1) Highlight report (A.11.1) Project brief (A.19.1) Project initiation documentation (A.20.1) Project product description (A.21.1) Work package (A.26.1) Project board Executive Senior user Senior supplier Project manager Team manager Kanban Lean startup Scrum Customer subject matter expert Customer representative Supplier subject matter expert Supplier representative Continued business justifcation Learn from experience Defined roles and responsibilities Manage by stages Manage by exception Focus on products Tailor to suit the project environment
st|Length Target group Exam Prerequisites
h1|PRINCE2™ Agile Foundation PRINCE2 Agile Foundation
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning You’ll learn Course content Request Information
h4|You'll learn Course content You'll learn Course content Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: PRINCE2™ Agile Foundation Kategori: * * * * Engelska Svenska Go to Top
pa|Kom igång med Kanban med denna korta, men kompletta, introduktion. Kursen täcker Kanbanmetodens väsentliga delar för att hjälpa dig komma igång på din tjänsteförbättringsresa. Du kommer att förstå hur Kanban fungerar och hur man kommer igång.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Kanban Webinars i mars
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Förutom den schemalagda Kanban Foundation har vi nu ett antal Kanban Essentials och Kanban i praktiken Webinars inplanerade. De leds av Christophe Achouiantz, Brickell Key Award vinnaren* Lean Kanban University for ”outstanding achievement, leadership and contribution to the Kanban community”. Boka din plats nu!
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2017-03-01T10:26:31+00:00 | Engelska Svenska Go to Top
em|30 mars kl. 09:00 – 15:00 27 mars kl. 10:00 – 13:00 27 mars kl. 16:00 – 19:00
pa|Vi är jätteglada att kunna presentera Olingo som samarbetspartner kring vår modell The Rational IT Model, TRIM. Det innebär att Olingo har ackrediterad kompetens kring TRIM och erbjuder leverans och införande till sina kunder.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Ny TRIM partner – Olingo
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2016-12-15T12:16:41+00:00 | Engelska Svenska Go to Top
pa|Inga produkter hittades som motsvarar ditt val.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Engelska Svenska Go to Top
pa|Slut i lager Denna 3-dagars kurs är utformad för dig som är Practitioner i PRINCE2 och vill kunna kombinera dina färdigheter med agila metoder. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Denna kurs är certifieringsgrundande. Dag 3 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i PRINCE2 Agile. Provet är på 2,5 timmar. Du behöver ha certifikat i PRINCE2 Practitioner som inte är äldre än 5 år. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm 2019-05-20, 2019-10-07 Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 dagar Denna 3-dagars kurs är utformad för dig som är Practitioner i PRINCE2 och vill kunna kombinera dina färdigheter med agila metoder.
th|Stad Datum Kursarrangör
li|Förstå de grundläggande begreppen för ett agilt arbetssätt Förstå syftet med och hur man på bästa sätt kombinerar PRINCE2 med ett agilt arbetssätt Kunna tillämpa ett agilt arbetsätt och med den utgångspunkten utvärdera ett projekts fokusområden Att utifrån de sex aspekter för ett projekt kunna anpassa dem till ett agilt arbetsätt Kunna tillämpa eller skräddarsy PRINCE2 principer, teman, processer och styrdokument till ett agilt projekt Teori och praktiska övningar Förberedelser inför certifieringen PRINCE2 Agile Practitioner Difference between Projects and BAU An overview of agile Blending PRINCE2 and agile together Assumptions The Hexagon Starting Up a Project, Initiating a Project Requirements and User Stories Organization. Servant Leadership Principles and behaviours The Agilometer and the Risk Theme Managing Product Delivery Quality Controlling a Stage and Managing a Stage Boundary Directing a Project. Agile Contracts Closing a Project Management Products Communication Kanban Lean Start-up General guidance
st|Längd Målgrupp Certifiering Förkunskaper
h1|PRINCE2™ Agile Practitioner PRINCE2 Agile
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Denna 3-dagars kurs är utformad för dig som är Practitioner i PRINCE2 och vill kunna kombinera dina färdigheter med agila metoder. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: PRINCE2™ Agile Practitioner Kategori: * * * * Engelska Svenska Go to Top
pa|When taking a ITIL Lifecycle, MALC or Prince2 Practitioner, Agile exam we need a copy of your relevant certificates. If you haven’t taken the course with us we also need a course completion certificate. Student must pass a 60 minute, 40 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. The examination is open book and made up of multiple choice questions based on a scenario. Students will be allowed 105 minutes to answer the questions. You need at least 70% (28/40 points) to pass. Candidates wishing to be examined for this qualification must already hold the ITIL Foundation Certificate. The Intermediate examinations is closed book and made up of multiple choice questions based on a scenario. Students will be allowed 120 minutes to answer the questions. You need at least 70% (28/40 points) to pass. Candidates wishing to be examined for Intermediate qualifications must already hold the ITIL Foundation Certificate. Candidates wishing to be examined for MALC must already hold 17 collected points from Foundation and Lifecycle/Capability level of ITIL®. ITIL Foundation – 2 points ITIL Practitioner – 3 points Lifecycle (Strategy, Design, Operation, Transition, CSI) – 3 points Capability (OSA, PPO, RCV, SOA) – 4 points Managing Across the Lifecycle – 5 points Candidates must have earned 22 points to achieve the ITIL Expert level of certification. Student must pass a 60 minute, 70 question closed book multiple choice, examination with a passing score of 50% in order to receive this certification.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
li|Service Strategy Service Design Service Operation Service Transition Continual Service Improvement Operational Support and Analysis Planning, Protection & Optimization Release, Control & Validation Service Offerings & Agreements Managing Across the Lifecycle Objective testing 8 questions – 10 question items per question, each worth one mark 44 marks or more required to pass (out of 80 available) – 55% Two-and-a-half hours (150 minutes) duration, no additional reading time Open book exam (official PRINCE2 manual only). Candidates wishing to be examined for this qualification must already hold the Prince2 Foundation Certificate. Objective testing 50 questions, each worth one mark 30 marks or more required to pass (out of 50 available) – 60% pass mark Two-and-a-half hours (150 minutes) duration, no additional reading time Open book exam (official PRINCE2 Agile guide only). Candidates wishing to be examined for this qualification must already hold the Prince2 Practitioner Certificate (not older than 5 years).
h1|Certification Guidelines
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM ITIL PRINCE2
h4|ITIL Foundation ITIL Practitioner Intermediate Exams ITIL Expert Prince 2 Foundation Prince2 Practitioner Prince2 Agile
h5|Lifecycle Capability
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2018-05-03T10:35:05+00:00 | Engelska Svenska Go to Top
pa|Den 12 februari genomför vi en 1-dagars TTT där vi går igenom den nya kursen ITIL Practitioner. Vi erbjuder dig som deltar att skriva ITIL Practitioner certifieringen utan kostnad fram till och med den sista april.
di|,8 48 40 03
h1|ITIL Practitioner TTT 12/2
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2016-12-15T12:14:37+00:00 | Engelska Svenska Go to Top
pa|Inga produkter hittades som motsvarar ditt val.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Engelska Svenska Go to Top
pa|Slut i lager De 5 kurserna inom Service Lifecycle vänder sig till deltagare som behöver kunskaper om praxis och tillämpning inom ITIL Service Lifecycle. Primärt fokus är livscykeln, tillämpning av processer, funktioner, roller och aktiviteter samt ledningsförmågor som krävs för att leverera Service Management med hög kvalitet i en organisation. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] Detaljerad förståelse om processer, funktioner och aktiviteter relaterade till Continual Service Improvement inom Service Lifecycle. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|3 dagar Denna 3-dagars kurs vänder sig till IT-proffs som behöver en bra förståelse för processer, funktioner och aktiviteter relaterade till Continual Service Improvement inom Service Lifecycle. Denna kurs är certifieringsgrundande. Dag 3 har du möjlighet att skriva certifieringsprovet som leder till en certifiering i Continual Service Improvement. Provet är på 120 minuter. Certifiering i ITIL Foundation samt praktiska erfarenheter från IT-verksam­het eller Service Management.
th|Stad Datum Kursarrangör
li|Introduction to CSI CSI principles CSI process CSI methods and techniques Organizing for CSI Technology considerations Implementing CSI Challenges, critical success factors and risks The purpose, objectives and scope of CSI The value to the business of adopting and implementing CSI The context of CSI in the ITIL service lifecycle The approach to CSI, including key interfaces and inputs and outputs How the success of CSI depends on understanding change in the organization and having clear accountability How service level management and knowledge management influence and support CSI How the complete Deming Cycle works, and how it can be applied to a real world example How CSI can make effective use of the various aspects of service measurement What situations require the use of frameworks and models, and examples of how each type can be used to achieve improvement What the seven-step improvement process is, how each step can be applied and the benefits produced How CSI integrates with the other stages in the ITIL service lifecycle How other processes play key roles in the seven-step improvement process When to use assessments, what to assess and how a gap analysis can provide insight into the areas that have room for improvement How to use benchmarking, service measurement, metrics, service reporting, including balanced scorecard and SWOT, to support CSI How to create a return on investment, establish a business case and measure the benefits achieved How techniques within availability management, capacity management, IT service continuity management and problem management can be used by CSI The role of the CSI manager, and the roles of service owner, process owner, process manager and process practitioner in the context of CSI and how they can be positioned within an organization How to design, implement and populate a RACI (responsible, accountable, consulted, informed) diagram as well as how to use it to support CSI The technology and tools required and how these would be implemented and managed to support CSI activities such as performance, project and portfolio management, as well as service measurement and business intelligence reporting CSI implementation: strategy, planning, governance, communication, project management, operation, as well as how to deal with cultural and organizational change The challenges and risks such as staffing, funding, management, etc., which can be related to CSI and the details behind how each challenge can be addressed The critical success factors related to CSI as well as how to measure and monitor them
st|Längd Målgrupp Introduction to Continual Service Improvement Continual Service Improvement principles Continual Service Improvement process Continual Service Improvement methods and techniques Organizing for Continual Service Improvement Technology considerations Implementing Continual Service Improvement Challenges, critical success factors and risks
h1|Continual Service Improvement Continual Service Improvement (CSI)
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning De 5 kurserna inom Service Lifecycle vänder sig till deltagare som behöver kunskaper om praxis och tillämpning inom ITIL Service Lifecycle. Primärt fokus är livscykeln, tillämpning av processer, funktioner, roller och aktiviteter samt ledningsförmågor som krävs för att leverera Service Management med hög kvalitet i en organisation. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Continual Service Improvement Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
bo|Certifiering Förkunskaper
pa|Slut i lager Denna 5-dagars kurs leder till en certifiering som ITIL Expert i ITIL. Den här produkten är just nu slut i lager och inte tillgänglig. [fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”yes” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””] 17 poäng från utbildningar på Foundation och Lifecycle/Capability-nivå i ITIL och praktisk erfarenhet inom IT Service Management. Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort. Stockholm Aim 4 Knowledge
di|[separator style_type=”none” top_margin=”” bottom_margin=”15px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [separator style_type=”none” top_margin=”” bottom_margin=”35px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””] [/fullwidth][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”yes” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][separator style_type=”single” top_margin=”” bottom_margin=”” sep_color=”#ea5d4d” border_size=”5px” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][one_full last=”yes” spacing=”no” center_content=”no” hide_on_mobile=”no” background_color=”#ffffff” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”1px” border_color=”” border_style=”solid” padding=”45px” margin_top=”” margin_bottom=”40px” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””] [/one_full][/fullwidth]8 48 40 03
td|5 dagar Denna 5-dagars-kurs vänder sig till dig som vill ta en certifiering som ITIL Expert i ITIL och tidigare har samlat ihop 17 poäng från Foundation och Lifecycle/Capability-nivå i ITIL. Denna kurs är certifieringsgrundande. Dag 5 har du möjlighet att skriva certifieringsprovet som leder till en certifiering som ITIL Expert. Provet är på 120 minuter.
th|Stad Datum Kursarrangör
li|IT Service Management Verksamhetsfrågor och ledning Planering och genomförande av IT Service Management Hantera strategisk förändring Riskhantering Ledande funktioner Förstå organisatoriska utmaningar Utvärdera Lifecycle projekt Kompletterande stöd Managing services and service management The service lifecycle Service value across the different stages of the service lifecycle Co-ordination of business relationship management across the service lifecycle, and the role of business relationship management in communication Stakeholder management and communication The value of good communication and ensuring its flow across the service lifecycle. The integration of service management processes through the service lifecycle The impact of service strategy on other service lifecycle stages The value of a service lifecycle perspective when designing service solutions The inputs and outputs of processes and stages in the service lifecycle The value to business and the interfaces of all processes in the ITIL service lifecycle. Identification and assessment of customer and stakeholder needs and requirements across all service lifecycle stages, and ensuring appropriate priority is given to them How the service design package provides a link between service design, service transition and service operation Managing cross-lifecycle processes to ensure appropriate impact and involvement at all required service lifecycle stages Implementing and improving services, using key sources of information for identifying the need for improvement The challenges, critical success factors and risks of the service lifecycle stages, and potential conflicts and competing issues across the service lifecycle. Governance Organizational structure, skills and competence Service provider types and service strategies. Measuring and demonstrating business value Determining and using metrics Design and development of measurement frameworks and methods Monitoring and control systems Use of event management tools to increase visibility of the infrastructure and IT service delivery. Implementing service management Assessing service management Improving service management Key considerations for the implementation and improvement of both the service management practice and the services themselves Key considerations when planning and implementing service management technologies
st|Längd Målgrupp Certifiering Förkunskaper Key concepts of the service lifecycle Communication and stakeholder management Integrating service management processes across the service lifecycle Managing services across the service lifecycle Governance and organization Measurement Implementing and improving service management capability
h1|Managing Across the Lifecycle Managing Across the Lifecycle
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Denna 5-dagars kurs leder till en certifiering som ITIL Expert i ITIL. Du lär dig Kursinnehåll Jag vill veta mer Mer information
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Managing Across the Lifecycle Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
pa|You can register up to 2 hours prior to the exam, unless otherwise instructed by your training organization. We advise you to register as early as possible for your convenience. You can register up to 4 hours prior to the exam. you may already have a valid PEOPLECERT Account and you can proceed with the registration process. If not, you have to create one. If you require any help with your PEOPLECERT Account creation process you can email customer support atcustomerservice@peoplecert.org. You can choose how your name appears on your certificates. Τhere is a sample you can preview your selected format. If you have forgotten your password click on Can’t access your account? and enter the requested details. If you require any help resetting your password you can call, or email customer support at customerservice@peoplecert.org. , you will be prompted to complete the relevant fields: Exam Data and Exam Date and Time, if you are using a voucher code, or Additional Result Recipients if you are using a booking ID. You are advised to arrive at the exam location 30 minutes prior to the scheduled start time, carrying a valid photo ID (Identification document), such as: National ID card, passport, driving license, military card, employer identification card (in English), Academic ID.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
li|Create a PEOPLECERT Account. Register for your exam by using your exam booking ID or exam voucher: Visit https://candidate.peoplecert.org/ Click on Create an account button. Fill in the form and click on I accept. Create my account button. You will receive an email with subject Activate Passport Account. To complete the activation, click on the Activate Now link in the email. Your account is ready to register for the exam. Visit https://candidate.peoplecert.org/ Enter your registered email address / username / Candidate Number, and your password and click the Sign In button. Click My Profile to review your personal data. Click Edit to change your Contact Information or the fields: Photo ID Type, Photo ID Number, Photo ID Issue Date, Birth Date, Gender. You may update your name only before completing your first exam registration. If any further modifications are needed, please contact customerservice@peoplecert.org. Click Register for an exam to register, enter your exam booking ID or your exam voucher code, and click the Submit button. Check your exam information and click on Confirm Registration. You will receive an e-mail confirming your exam registration and your exam details. Exam details are also available in the My Exams section of your Account. If you are using an exam voucher, you can reschedule your exam up to 4 hours before the scheduled exam time by following the steps described below: Log in to your PEOPLECERT Account at https://candidate.peoplecert.org/. Go to My Exams and click Edit for the exam you want to reschedule. Book the time slot you want, using the online exam scheduler. You will receive a new exam booking confirmation e-mail.
st|If you are using an exam ID: If you are using an exam voucher: If you have taken an exam with PEOPLECERT in the past, If additional information is required
h1|Candidate Exam Registration
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Exam Registration is a two-step process: To register for your exam: To reschedule your exam:
h4|To create a PEOPLECERT Account:
h5|Note: Note: Note:
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2018-05-03T10:34:55+00:00 | Engelska Svenska Go to Top
pa|Inga produkter hittades som motsvarar ditt val.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
pa|You can view at a glance any pending activities or upcoming exams, your certification credits with PEOPLECERT, and the upcoming certificate surveillance dates, where applicable. You can view your personal data. Click Edit to change your Contact Information or the fields: Photo ID Type, Photo ID Number, Photo ID Issue Date, Birth Date, Gender. You may update your name only before completing your first exam registration. If any further modifications are needed, please contact customerservice@peoplecert.org. You can purchase: You can view and download your e-certificate(s) and order hard copy certificates. You can upload your CV, previous certificates and any documentation needed to be submitted as a prerequisite for the specific exam you register for. You can view a history of your purchases.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
li|Hard copies of the certificates you have acquired Professional Development membership vouchers (e.g. AXELOS Professional Development) You can view all your past and future exams and edit your exam details if you are using an exam voucher. You can also select if you want to be listed on the relevant Successful Candidate Register for your exam. You can access your results once you are notified by PEOPLECERT that the official results are issued.
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2021-01-25T10:14:26+00:00 | Engelska Svenska Go to Top
pa|– Hi Christophe and welcome to Aim 4 Knowledge! Thanks! I am really excited to join Aim 4 Knowledge. – Could you briefly introduce yourself to our partners and customers? My name is Christophe Achouiantz, a French guy with a passion for Lean and agile. I’ve started my IT journey in Sweden in 1998 as a network engineer, but quickly got involved in founding a startup in 2000. There, under the title of Development Manager, I’ve learn a lot on how to use Agile, and eventually Lean, to deliver value fast. After seven years, I switched to the consulting business to share my experience and apply myself to go deeper in to Agile (mainly using Scrum) and then Lean (mainly using Kanban). Since then, I’ve worked with a lot of different companies, large and small, public and private, to make them succeed using lean/agile methods, techniques and tools. My last employment was as Lean Coach in the IT department of a large high-tech engineering group. There I’ve been using Kanban extensively and won the Lean Kanban University’s Brickell Key Award 2016 for my work. – Why makes Lean/Agile so exciting? Lean and agile have become the standard way we ‘do’ work. All successful companies nowadays are using Lean and agile, not only for development, but also for managing the whole company. Lately, movements like DevOps – directly inspired by Lean/Agile – show how the mindset is still used to transform our ways of working to become what we must to succeed in today’s extremely fast moving, highly competitive and highly technological world. – What is your role at Aim 4 Knowledge? My role is product manager for the Lean/Agile area. This area is very exciting as it covers agile development and management, Lean, Kanban, User eXperience, Lean Startup, DevOps, etc. I will make sure to bring the best Lean/Agile education, training and workshops to our customers and partners. This kind of support is critical for any company to succeed – and maintain success – in the long term. – Why are you such a great addition to the Aim 4 Knowledge team? Apart from my broad Lean/Agile experience, I think that I complement well the excellent Aim 4 Knowledge team by bringing a fresh and different view on IT. – Working for Aim 4 Knowledge, what’s the vision and direction you are going to take? I will work to bring excellent training/education and work to make it personalized, relevant and directly usable for our partners and customers. – Any predictions for the future? The companies that will be successful in the near future are those that manage to thrive in a fast moving and highly competitive world. These companies will need to discover and adopt new ways of working, with the Cloud and the IoT, as well as continuously streamlining their existing legacy processes needed for control. The Aim 4 Knowledge Lean/Agile offering will be there to support meeting these challenges. – How can people get in touch with you? You can contact me at christophe.achouiantz@aim4knowledge.se, follow me on Twitter @ChrisAch and on my Blog http://leanagileprojects.blogspot.se
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Nyanställd – Christophe Achouiantz
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2020-12-03T07:59:51+00:00 | Engelska Svenska Go to Top
pa|Från nu kan vi erbjuda e-bok till alla våra kurser. Välj tryckt kursmaterial med e-bok som komplement alternativt enbart e-bok. Era kursdeltagare får tillgång till materialet via dator, läsplatta eller mobil och fungerar även offline. Varför inte prova på nästa kurs? Skicka ett mail till eller ring oss på 08-410 579 90.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Allt kursmaterial som e-bok
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2016-12-15T12:14:59+00:00 | Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
pa|Vi har skrivit avtal med Van Haren Publishing. Det innebär att Van Haren kommer att erbjuda allt vårt kursmaterial inom ITIL och TRIM till deras kunder.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Van Haren – Samarbetspartner kursmaterial
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2017-06-13T11:41:49+00:00 | Engelska Svenska Go to Top
pa|Nu finns den nya certifieringen, TRIM Foundation från Peoplecert, här. Aim 4 Knowledge är utbildningspartner till OpenTRIM och ackrediterade av Peoplecert. Vi erbjuder även kursmaterial för TRIM Foundation. Vi kan erbjuda denna kurs på plats hos er företagsinternt samt via öppen kurs hos våra partners DF Kompetens and Informator. Kontakta oss för mera information.
di|,8 48 40 03
h1|Ny Certifiering TRIM Foundation
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2017-06-08T13:17:21+00:00 | Engelska Svenska Go to Top
pa|Vi har lanserat en ny version av vårt kursmaterial för ITIL Foundation, version 2.2.0. Finns som Print och e-bok. Kursmaterialet finns på 3 språk: Ändringar: Du kan läsa mer i vår kunskapsbas på vår partnerportal –
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
li|Engelska med engelsk text Engelska med svensk text (för engelsk certifiering) Danska med dansk text (för dansk certifiering) Mindre korrigeringar och total översyn av alla filer E-boken har uppdateras med ett nytt utseende och publiceras i ett nytt format som gör att deltagarna kan svara på övningsfrågorna direkt i e-boken. Nya Sample Papers v 2.0
h1|Ny version på ITIL Foundation kursmaterial
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2016-12-15T12:12:39+00:00 | Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
di|The purpose of the course is to ensure that students gain an understanding of the IT processes than manage IT services from their concept stage through design and development and safely into a production environment. In ITIL these stages are known as: Service Strategy; Service Design; Service Transition; and Service Operation. Students will also appreciate the concept of continual service improvement and quality control. This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. Denna kurs förbereder dig för certifieringen som leder till den nya Managing Professional Certifieringen inom ITIL 4 tillgängligt den 3 oktober 2019. Kursen ger deltagare som har certifieringar inom ITIL V3 möjligheten till en övergång till ITIL 4 och att certifiera sig som ITIL 4 Managing Professional. This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. The ITIL® Strategist – Direct, Plan, and Improve (DPI) course is “shared” course between two designation streams – the ITIL Managing Professional (MP) and the ITIL Strategic Leader (SL).8 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr ® Var med en förmiddag 09:00-12:00 helt kostnadsfritt på en lärarledd introduktion. Kursen genomförs online. David Nyman som är mycket erfaren och ackrediterad som lärare för alla kurser inom ITIL är lärare för denna session. I slutet kommer det finnas utrymme att ställa frågor och diskutera med David. Under 3 timmar går vi övergripande igenom: Begrepp och terminologi som används inom service management och ITIL® 4 Service management som en strategisk organisatorisk förmåga som fler behöver utveckla Struktur och fördelar med ITIL 4: De fyra dimensionerna i Service Management Service Value System som sammanhållande modell Guiding Principles som bas i ITIL 4 Service value chain och dess användning Management Practices som ett bredare stöd än processer Vad ska jag tänka på när jag tittar närmare på ITIL 4? Frågestund och tid för samtal kr kr kr kr kr kr Engelska Svenska Go to Top
bo|Vill du lära dig mer om ITIL 4?
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
li|To create a Bookshelf account visit . Enter in an email address and click Next. Fill in all empty fields. Tap\Click Create to complete Bookshelf registration. You will be provided with a 20-character registration code. These can be redeemed directly into Bookshelf online. To redeem log into Bookshelf online. Click on the Redeem option. Paste the code Visit You will be taken to the password retreival form. Enter in the email address you used when you setup your Bookshelf account. You will recieve an email that has a link in it. Click on the link and you will be taken into your profile page. (Note: This link is only valid for 24 hours and once it has been used it cannot be used again.) Once you are logged into your profile page change your password and re-enter the new password in the confirmation field. Once you’ve updated your password click the save button to save your new password.
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2018-05-03T10:35:11+00:00 | Engelska Svenska Go to Top
pa|Vi välkomnar Insperio som partner och ATO Affiliate till oss. Insperio är ett konsultbolag med fokus på rådgivning inom IT ledning och styrning och deras konsulter har alla lång erfarenhet från många olika sammanhang och hög specialistkompetens inom Service Management och Förvaltningsstyrning. Insperio erbjuder alla våra kurser inom ITIL.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|Insperio ny Partner / Affiliate
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2020-12-03T07:59:51+00:00 | Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
pa|Vi har lanserat en ny version av vårt kursmaterial för ITIL Service Operation, version 1.3.0. Finns som Print och e-bok. Kursmaterialet är på engelska. Du kan läsa mer i vår kunskapsbas på vår partnerportal –
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
li|Ny struktur i både det tryckta materialet och e-boken med text direkt tillsammans med tillhörande bilder. E-boken har uppdateras med ett helt nytt utseende och publiceras i ett nytt format som gör att deltagarna kan svara på övningsfrågorna direkt i e-boken. Nya övningar.
h1|Ny version på Service Operation kursmaterial
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2016-12-15T12:12:26+00:00 | Engelska Svenska Go to Top
pa|Nu har vi lanserat vårt ITIL Practitioner kursmaterial som finns tillgängligt som 4-färgs print och e-bok. Kursen kan genomföras på 2 dagar utan certifiering eller 3 dagar med certifiering. Läs mer om kursen .
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h1|ITIL Practitioner Kursmaterial
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS View Larger Image 2016-12-15T12:14:14+00:00 | Engelska Svenska Go to Top
pa|Kursen består till större delen av praktiskt arbete där du får prova att använda flera olika verktyg för att underlätta ditt arbete med förbättringar. Under kursen går vi bland annat igenom: Välj nedan vad du är intresserad av så kommer vi att kontakta dig inom kort.
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td|2 dagar Denna 2-dagars kurs vänder sig till IT-personal som är engagerade i leveransen av IT-tjänster och behöver en bra förståelse för att kunna tillämpa ”bästa praxis” inom IT Service Management. Du behöver ha genomfört kursen ITIL Foundation alternativt ha motsvarande kunskap. Ett scenariobaserat flervalsprov med en fallstudie som testar din förmåga att tillämpa kunskaper och färdigheter inom ITIL. Certifieringen är ”Open book” dvs du får ha med boken ” ITIL Practitioner Guidance”. Provet är på 1 timme och 45 minuter och du behöver minst 70% (28 poäng) för godkänt. Certifiering genomförs inte vid kurstillfället utan bokas och genomförs vid annan tidpunkt. Motsvarande ITIL Foundation. Du behöver ha en certifiering för ITIL Foundation för att skriva certifieringsprov.
li|Tillämpa dina teoretiska kunskaper inom ITIL Driva förbättringar inom IT Service Management Hantera förändringar ur ett större perspektiv Organisatorisk förändring Kommunikation Mätning och rapportering Mål och målnedbrytning för olika delar av organisationen Att använda ITIL Grundläggande riktlinjer Metod för kontinuerliga förbättringar (ITIL CSI Approach) Mätning och analys Rapportering Utvärderingar Nedbrytning av mål Kommunikation Organisatorisk förändringshantering Business Case Mallar och verktyg för förbättringsarbete
st|Längd Målgrupp Certifiering Förkunskaper
h1|ITIL Practitioner
h2|ITIL
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Det naturliga steget efter ITIL Foundation där du fick grunderna i IT Service Management. På denna kurs lär du dig att anpassa och använda ramverket för att driva förbättringsarbete i din egen organisation. ITIL Practitioner är en praktisk kurs där vi går igenom bland annat mätning, information och den organisatoriska förändringen som krävs för att förbättringen skall bli bestående. Du lär dig Kursinnehåll Jag vill veta mer
h4|Du lär dig Kursinnehåll Du lär dig Kursinnehåll ITIL Kurser
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Utbildningar, kursmaterial, certifiering, och coaching ITIL Practitioner 2020-12-03T07:59:48+00:00 * * * * Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
pa|This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. provides the candidate with an understanding of the ways in which digital organizations and digital operating models function in high-velocity environments, focusing on rapid delivery of products & services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as The Cloud, Automation, and Automatic Testing. This qualification will provide IT practitioners with an understanding of working practices like Agile and Lean, and technical practices and technologies such as cloud, automation, and automatic testing. The HVIT course focuses on these key ITIL 4 practices: 2021-05-17, 2021-06-21
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
td|3 days Student must pass a 90 minute, 40 question closed book multiple choice, examination with a passing score of 70% in order to receive this certification. For this course you are required to have successfully attained your ITIL 4 Foundation certificate.
th|Date
li|Individuals continuing on their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge. Understand the concepts regarding the high-velocity nature of the digital enterprise, including the demands it places on IT Understand the digital product life cycle in terms of the ITIL “operating model” Understand the importance of the ITIL guiding principles and the other fundamental concepts for delivering high-velocity IT Discover how to contribute to achieving value with digital products Architecture management Business analysis Deployment management Service validation and testing Software development and management Availability management Capacity and performance management Infrastructure and platform management Monitoring and event management Problem management Service continuity management Relationship management Service design Service desk Information security management Risk management
st|ITIL® 4 Specialist High Velocity IT (ITIL 4 HVIT) The course price includes a certification that is conducted online at any time and place. Length Target group Exam Prerequisites
h1|ITIL 4 Specialist – High Velocity IT ITIL 4 Specialist – High Velocity IT
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning You’ll learn Course content Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Specialist – High Velocity IT Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Name Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Date Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
di|The purpose of the course is to ensure that students gain an understanding of the IT processes than manage IT services from their concept stage through design and development and safely into a production environment. In ITIL these stages are known as: Service Strategy; Service Design; Service Transition; and Service Operation. Students will also appreciate the concept of continual service improvement and quality control.8 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
pa|Your exam session will be recorded and your Online Proctor will be online throughout your exam session in case you need any help. You must have your microphone on throughout the session. In case of communication loss during the exam, the Online Proctor will stop the process. Once the connection is re-established, you will be able to continue your exam using your remaining exam time. Acrobat reader is required to view PDF files.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
li|by visiting , such as National ID card, passport, driving license, military card, employer identification card (in English), Academic ID, as your web proctor will need to verify your ID before you begin your exam. such as VMware, Virtual PC, Virtual Box or Sandbox during the exam. For exam security reasons, the ExamShield cannot run through any virtualization software. You should also close any applications that might affect the exam process, such as web browsers, chat, desktop sharing and mail client applications. Windows® 10, Windows® 8.1, Windows® 8, Windows® 7, Windows® Vista. Dual-core 2.4GHz CPU or faster with 2GB of RAM (recommended) An active Full-Time/Broadband internet connection of at least 4Mbps 16-bit monitor (at least 15”) with screen resolution 1024 x 768 or higher Keyboard and mouse or other pointing device A single web camera (embedded or external) you can rotate Speakers and microphone (the use of headsets is not allowed) OSX 10.9 (Mavericks), 10.10 (Yosemite) or 10.11 (El Capitan). Mac compatible web camera and microphone (for Mac Mini and Mac Pro) An active Full-Time/Broadband internet connection of at least 4Mbps Apple Keyboard and mouse or any other pointing device Speakers and microphone (the use of headsets is not allowed) You have your photo ID available. You can rotate your webcam 360 degrees. No additional camera or screen is connected to your computer. You are the only person in the room throughout the exam session. There is no background noise in the room. There is adequate light in the room, but no direct light towards the web camera. Your desk is clean. All phones are deactivated. You need to pre – install a printer in case you want to print the exam scenarios and exam result report. Alternatively, you will be able to view them in a pop up window during the session. If you experience difficulties in installing ExamShield, please deactivate/disable any Antivirus software and repeat the above steps. The Antivirus software must remain deactivated throughout the duration of the exam. You are strongly advised to re-enable it upon the exam completion. At least 1 hour prior to your exam, close all applications running in your computer. Disable any Virtualization Software. Click on the link included in the PEOPLECERT registration e-mail. Click ‘Accept and Install’ to install the ExamShield software. Click Open/Run ExamShieldLauncher.exe. The installation should start automatically and may take a few minutes to complete. Click ‘Check your System’ to confirm your system meets the ExamShield requirements. If your system is compatible, Click ‘OK’ and follow Step 2. Click ‘Accept and Install OSX client’ to download the ExamShield application. Wait until download is complete. Double Click on ES.dmg file in the default Downloads folder (or from the location you selected before the download) to open it. The .dmg file contains ExamShield application icon. Do not copy this file in the Applications folder or any other folder, as you won’t be able to launch ExamShield outside the .dmg. Double click on the ExamShield icon to run the application. If you see the message below, click on Open. Click ‘OK’ to login to the ExamShield. A pop up message will notify you if any application needs to be closed to continue with the exam. Once logged in, one of the two following control panels will open: GoToMeeting control panel on the right, indicating you have successfully joined the session. You can minimize the control panel by clicking on the shrink control button. The PEOPLECERT control panel on the right, indicating you have successfully joined the session. You can minimize the control panel by clicking on the red double arrow button. If you have GoToMeeting installed, click on Run GoToMeeting. If not, click on Get GoToMeeting and a window will open and start downloading the installer. Once the download completes, Exam Shield will ask you to save Citrix Online Launcher on the disk and will proceed with the GoToMeeting installation. If GoToMeeting does not install automatically, run the downloaded file (Citrix Online Launcher.dmg) from the location you saved the file at an earlier stage. Once GoToMeeting is downloaded, installed and running, wait for the exam proctor to join the session. The Start Exam button will be enabled for you to login 10 minutes before the exam start time. Make sure all applications are closed before logging in. If any applications are open, ExamShield will notify you that they need to close. Click on Close Applications. If an application doesn’t close automatically, check the application, save your work and close it manually. You will not be able to start until your online proctor unlocks your exam. Check your audio and video performance. Show your ID to the camera. Share your screen with your online proctor. Confirm your personal details. If any of the information is incorrect, please inform your online proctor. Your online proctor will let you know when you are set to begin your exam! Click Next to continue. Click Next to accept the terms of Use. Click End Exam if you do not accept the terms and want to end the exam. A confirmation message will appear and you need to click Yes if you want to cancel the request and continue to the exam or No if you want to end the session. Read the information carefully before you start the exam. If you are taking an ITIL Intermediate or a PRINCE2/PRINCE2Agile/MSP/M_o_R/MoP /MoV/P3O Practitioner exam you may download the exam scenarios by clicking on the “Print Scenarios” button. If you are taking a Lean Six Sigma exam you may download the help file by clicking on the “Print Scenarios” button. Click Start Exam. The menu on the left shows all the question numbers. You can move from one question to the next by clicking on the question number. A bullet appears next to the question you are currently working on. If you are taking a Lean Six Sigma exam, you have the option to use the WebATES’ calculator. To return to a question, you can flag it, by checking the button next to the question number on the left menu. To unflag it, unclick the button. You can flag more than one question. To answer a question, click on the square of the answer you want. You can change your answer by clicking on a different option. You may review a question as many times as you want. A pop up message will remind you 15 min before your time is running up! When you have completed your exam, click End Exam on the right menu. Your answers are automatically submitted and no changes can be made. Questions that have not been answered are marked as incorrect. You will need to confirm that you want to end the exam. You are prompted to complete a short Satisfaction survey, to provide us with feedback on your exam experience, or skip and proceed to your results. The Exam Results Report appears. Please note that the results are provisional and subject to verification by PEOPLECERT. Click the Print Report button to print the report. Once confirmed by your online proctor that the exam session has been successfully completed, you will be asked to destroy any scratch papers you have used and close the ExamShield. Please be advised to uninstall the ExamShield. All done!
st|Check that your system is compatible with ExamShield Have a valid photo ID available Disable any Virtualization Software Ensure that your computer meets the following system requirements: For Windows For Mac For Windows For Mac For Windows For Mac You will be instructed to:
h1|Exam Voucher Candidate Guidelines
h2|A step by step Guide on how to take an Online Proctored Exam Now you are ready to follow the steps!
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Before you take the exam, you need to: On the day of the exam, please ensure: Step 1: Install the ExamShield (1 hour prior to the exam) Step 2: Log In to the ExamShield (10 minutes prior to the exam) Step 3: Your online proctor joins the session Step 4: Begin your exam Step 5: Answer questions Step 6: End the exam Step 7: Take the Survey Step 8: Get your results and that’s it!
h5|Please note: Please note: Please note:
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS 2018-05-03T10:34:50+00:00 | Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
pa|Denna kurs förbereder dig för certifieringen som leder till den nya Managing Professional Certifieringen inom ITIL 4 tillgängligt den 3 oktober 2019. Kursen ger deltagare som har certifieringar inom ITIL V3 möjligheten till en övergång till ITIL 4 och att certifiera sig som ITIL 4 Managing Professional. 2021-04-19, 2021-06-07
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th|Date
h1|ITIL 4 Managing Professional Transition
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 MP Kategori: kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr kr kr kr kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
pa|This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. module covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. The ITIL 4 Drive Stakeholder Value (DSV) qualification is intended to provide the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts. 2021-05-03, 2021-07-05
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st|ITIL® 4 Specialist Create Deliver and Support (ITIL 4 CDS) The course price includes a certification that is conducted online at any time and place.
h1|ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – Drive Stakeholder Value
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h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Mer information
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sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Specialist – Drive Stakeholder Value Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
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h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
pa|The purpose of the course is to ensure that students gain an understanding of the IT processes than manage IT services from their concept stage through design and development and safely into a production environment. In ITIL these stages are known as: Service Strategy; Service Design; Service Transition; and Service Operation. Students will also appreciate the concept of continual service improvement and quality control. This course prepares you for the examination leading to the . The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps. Exam is included in the course price. The course includes: 2021-05-10, 2021-08-24
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
li|A high-level overview of ITIL v3’s five-step life cycle model and how the current 26 processes and functions map to the new ITIL 4 model SVS model The seven guiding principles of ITIL 4 ITIL 4’s new service value chain The four dimensions of service management The 34 ITIL 4 practices, with a primary focus on 18 of these Key concepts from Lean IT, Agile, DevOps, and Organizational Change Management, and why these are important to deliver business value
st|The course price includes a certification that is conducted online at any time and place.
h1|ITIL 4 Foundation ITIL 4 Foundation
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Foundation Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
em|Foundation Certificate In IT Service Management
pa|The purpose of the course is to ensure that students gain an understanding of the IT processes than manage IT services from their concept stage through design and development and safely into a production environment. In ITIL these stages are known as: Service Strategy; Service Design; Service Transition; and Service Operation. Students will also appreciate the concept of continual service improvement and quality control. This course prepares you for the examination leading to the . The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps. Exam is included in the course price. The course includes: 2021-05-10, 2021-08-24
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
li|A high-level overview of ITIL v3’s five-step life cycle model and how the current 26 processes and functions map to the new ITIL 4 model SVS model The seven guiding principles of ITIL 4 ITIL 4’s new service value chain The four dimensions of service management The 34 ITIL 4 practices, with a primary focus on 18 of these Key concepts from Lean IT, Agile, DevOps, and Organizational Change Management, and why these are important to deliver business value
st|The course price includes a certification that is conducted online at any time and place.
h1|ITIL 4 Foundation ITIL 4 Foundation
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Foundation Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
em|Foundation Certificate In IT Service Management
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Popularity Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Engelska Svenska Go to Top
pa|This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. 2021-08-17
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
h1|ITIL 4 Leader – Digital & IT Strategy
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Leader – Digital & IT Strategy Kategori: kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Popularity Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
pa|Slut i lager Thinking in Services: Grokking the Fundamentals is an opportunity to deepen your understanding of services in terms of what they are, what they can be, and why they even exist; why they fail in unexpected ways. For that you will learn to see the designs of services with new eyes for new perspectives. Den här produkten är just nu slut i lager och inte tillgänglig. Whether you participate from the point of view of a customer or a service provider (in industry, government, or nonprofit), at the end of a three-day program, you will be able to, better than before: Whether your goal is to get better at developing ideas and concepts for new services, or at improving the designs of existing ones, you will learn with a small group of peers and professionals, going through a series of short lessons and exercises. The standard version of the program spans three consecutive days. The extended version spans four days: two consecutive days in two separate weeks with a break in between. You will learn to succintly describe the concept of a service in two-word phrases (base values), construct and deconstruct value propositions in a special format (stereotypes), and to distinguish different kinds of services across a spectrum. You will then learn to see the designs of services through three bifocal lenses: motivations & expectations, arrangements & agreements, and outcomes & experiences. Next, you will learn to use four simple questions – who, why, how, and what – to systematically inquire about the need for a service and the ability to fulfill it. You will learn to qualify the answers using when and where to frame the service as a set of four promises. You will then see the eight feedback loops found in every service, thereby viewing even the simplest of services as a system that adapts to changes in demand or supply. You will examine a case in which there aren’t simple solutions for a service failing to meet the expectations. You will learn to use the 16x frame – a 4×4 matrix of the 16 elements of design found in every service – to analyze the problem, identify fail points and fault lines. You will develop two kinds of checklists: (1) Design audit for existing services (2) Research plan for new service development. You will identify changes to the design to improve the qualities of outcomes, experiences, and price. You will then revise the story threads. You will then use the embedded logic of the 16x frame to solve the puzzle again. From the revised frame you will generate a new narrative that communicates a significantly improved design. Then onwards you will have new levels of appreciation for the thinking that goes into goods designs. In the process you will upgrade your skillset to cover trickier problems (e.g., customers and users not only not the same but also with conflicting interests), in dynamic environments (i.e., continuous integration and continuous deployment), in markets where pricing is a critical success factor. Please select your inquiry type below, then fill out the form and we’ll get in touch with you. Stockholm, Washington DC 2019-05-06, 2019-06-10 Design Code LLT, Insperio
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
td|3 consecutive days Spans 4 days This course is for a broad audience and therefore provides a transdisciplinary view into the thinking that goes into the designs of services. You will receive a copy of the Thinking in Services book by Majid Iqbal, a workbook with exercises and templates, and the Story Boards cards – useful in setting up the 16x frame as a canvas for a collaborative design effort anywhere there is table space. No prerequisites required.
th|Stad Datum Kursarrangör
li|communicate the concept of a service with clarity and depth apply systems thinking to service design analyze problems, identify fail points and fault lines systematically improve designs
st|Length Standard Version: Extended Version: Target group Materials Prerequisites
h1|Thinking in Services: Grokking the Fundamentals
h2|Thinking in Services: Grokking the Fundamentals
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Thinking in Services: Grokking the Fundamentals is an opportunity to deepen your understanding of services in terms of what they are, what they can be, and why they even exist; why they fail in unexpected ways. For that you will learn to see the designs of services with new eyes and new perspectives. Course content Request Information Mer information
h4|Day 1 Day 2 Day 3 Day 4 (Extended Version Only) Then onwards Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Artikelnr: Thinking in Services - Grokking the Fundamentals Kategori: * * * * Engelska Svenska Go to Top
pa|Inga produkter hittades som motsvarar ditt val.
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
pa|The ITIL® Strategist – Direct, Plan, and Improve (DPI) course is “shared” course between two designation streams – the ITIL Managing Professional (MP) and the ITIL Strategic Leader (SL). is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage. This course will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. 2021-04-12
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
st|ITIL® 4 Strategist Direct Plan and Improve (ITIL 4 DPI) The course price includes a certification that is conducted online at any time and place.
h1|ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Strategist – Direct, Plan & Improve
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Strategist – Direct, Plan & Improve Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
pa|This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. module covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. This module will also cover service performance and will give practitioners an understanding of service quality and improvement methods. It will enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers. 2021-04-26, 2021-06-28
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
st|ITIL® 4 Specialist Create Deliver and Support (ITIL 4 CDS) The course price includes a certification that is conducted online at any time and place.
h1|ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Specialist – Create, Deliver & Support
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Specialist – Create, Deliver & Support Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
pa|This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services. module covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. This module will also cover service performance and will give practitioners an understanding of service quality and improvement methods. It will enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers. 2021-04-26, 2021-06-28
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
th|Date
st|ITIL® 4 Specialist Create Deliver and Support (ITIL 4 CDS) The course price includes a certification that is conducted online at any time and place.
h1|ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Specialist – Create, Deliver & Support
h2|Relaterade produkter
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM Beskrivning Mer information
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr Artikelnr: ITIL 4 Specialist – Create, Deliver & Support Kategori: * * * * kr kr kr kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top
di|Copyright 2020, All Rights Reserved, Aim 4 Knowledge AB | Högbergsgatan 36, 116 20 Stockholm | Sweden | +46 708 48 40 03
st|Default Order Default Order Name Price Date Popularity 50 Products 50 Products 100 Products 150 Products
h3|ITIL V3 Service Design SIAM COBIT5 VeriSM
h4|Kursområden
sp|Training solutions for IT Organizations | Engelska Svenska Search for: KURSSCHEMA E-LEARNING KURSER ITIL 4 ITIL 4 Introduktion (kostnadsfritt) ITIL 4 Foundation ITIL 4 Specialist – Create, Deliver & Support ITIL 4 Strategist – Direct, Plan & Improve ITIL 4 Specialist – Drive Stakeholder Value ITIL 4 Specialist – High Velocity IT ITIL 4 Leader – Digital & IT Strategy ITIL 4 Managing Professional Transition ITIL Foundation V3 ITIL Practitioner Service Strategy Service Design Service Transition Service Operation Continual Service Improvement Managing Across the Lifecycle PRINCE2™ Foundation PRINCE2™ Practitioner PRINCE2™ Agile Foundation PRINCE2™ Agile Practitioner Thinking in Services: Grokking the Fundamentals SIAM Foundation BRM BRM Fundamentals BRM Professional COBIT5 Foundation VeriSM™ Foundation Lean IT Foundation BLI VÅR PARTNER Kursmaterial Certifiering Instruktörer CERTIFIERA DIG Certifieringsvoucher E-bok FAQ OM OSS DET HÄR ÄR AIM 4 KNOWLEDGE KONTAKTA OSS kr – kr Engelska Svenska Go to Top