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TDDD75 Effects-Driven Development and Human-Centred Design of Interactive Systems

Assignment 2 What Wows and What Works?

The mandatory parts must be performed to receive grade 3 on the assignment, and the optional parts are performed for the possibility to receive grade 4 or 5. The work is graded on how well the different methods are performed and integrated, and how well your choices are motivated.

Mandatory parts

Task: This assignment includes the end of the what-if-part of Liedtka's and Ogilve's process outline, as well as the what-wows-part and some of the what-works part.

Procedure:Work is performed in the same groups as in Assignment 1. Break down the assignment into activities that take place after each workshop. Make a time budget with about 40 hours of work per group member (including time scheduled in the timetable). If you note that a group member is not able to contribute to the group work, then you should contact the examiner as soon as possible. You should start from your earlier brainstorming and conduct the following activities by the book (Liedtka & Ogilve, 2010; Adzic, 2012), but adapted wisely to your specific circumstances:

  1. Assumption Testing, Costs and Benefits
  2. Rapid Prototyping
  3. Customer Co-Creation
  4. Documentation and presentation

Please note that one or several of these activities must include research with planning, recruitment of participants (users and stakeholders), gathering of data, and analysis of for example interviews, observations, workshops, and online material. You also need to budget time for preparation of presentation material.

It is a good idea to structure activities so that you switch back and fourth between individual work and group work, e.g. start in full group to coordinate, then work individually or in pairs, still having short regular meetings with the full group to fine-tune plans and catch any problems in the subgroups and then reconvene the full group to synthesize and prepare the next part.

Deadline: The deadline of the mandatory parts is at the second presentation session. Deliverables are handed in a PDF on Lisam after the presentation session.

The deliverables for Assignment 2 are:

  1. The design presentation (see below)
  2. Napkin Pitch (see Liedtka & Ogilve, 2010)
  3. Learning Guide (see Liedtka & Ogilve, 2010)
  4. Reflection (see below)

Reflection: Organize a group discussion around the following question (document your discussion in a 1-2 page protocol):

  • How can you based on the co-creation and user evaluation of your interactive system argue for improvements in relation to your effect or impact goals?

Also include a comment in the reflection that declares if someone has not been able to contribute in major activities or participate in group meetings. State how that person has or will compensate for this. If no compensation could be agreed on, the particular student has to immediately make an arrangement with the supervisor in order to receive a grade on the assignment.

Design presentation: Make a visual 10 minutes presentation (no bullet lists) of both your process and results for the presentation session. Focus on showing what you have done and why, rather than only telling about it. Include the methods you have used, how you have adapted them to your circumstances, and what they resulted in.

The presentation is mandatory, but there are a few valid reasons for missing a presentation. The supplementary task is specified on the Examination page of this homepage. Deadlines for re-submissions apply.

Optional parts

For Grade 4: Complete two of the four exercises below. They should be well performed, described in sufficient detail, and analyzed with references to the course literature.

For Grade 5: Complete three of the four exercises below. They should be well performed, described in sufficient detail, and analyzed with references to the course literature, and reach clearly stated conclusions.

There are headings in Liedtka and Ogilve (2010) called "Try This at Home". For Assignment 2 find these headings for Concept Development (pp. 117-119), Assumption Testing (pp. 138-139), Rapid Prototyping (pp. 147-148), and Customer Co-creation (pp. 159-166). Read and perform the exercises in the book, with the following modifications that have been made in order to fit the course:

  1. Concept Development: Note that there is a dependency between this exercise and the Brainstorming exercise. Use the brainstorming results. On step 5 "Fill in the details", replace the question "How does it benefit my supervisor and colleagues?" with the questions "How does it benefit my future employers and colleagues?" The final question can be posed as: "How would it enrich the compact (i.e. agreement) between the future employer and me?"
  2. Assumption Testing: No modifications are needed.
  3. Rapid Prototyping: The report to redesign can be the study results or the registrations in the Student Portal on Lisam.
  4. Customer Co-creation: Design how you conduct a review meeting between a supervisor and a student (Ellen) in a project course with external and internal clients. The thought bubbles in the storyboard has to be slightly changed accordingly.

Report: Write a report covering the exercices you have chosen to do. Every exercise should be reported using no more than (approx.) 1000 words and using the following headings:

  1. Procedure and results: Describe in sufficient detail (so that a reader external to the course could understand it) what you did, what happened in the exercise, and what the results were without any evaluation or analysis of it. When appropriate, use figures and photos to illustrate the procedure and results.
  2. Reactions: What were your reactions and thoughts during the exercise (still without any evaluation or analysis)?
  3. Evaluation: What was good or bad about your work, and why was it good or bad? Use references to the course literature when appropriate.
  4. Analysis: Why did you do it the way you did? Why did that make it good or bad? How come? How should you do instead? Use references to the course literature.
  5. General conclusions: What general conclusions can you make based on your experiences and analysis? How could you in the general case make sure that undesirable things do not happen again and desirable things happen every time. Are there alternative approaches that potentially give better results, and if so, why? Use references to the course literature.
  6. Personal conclusions: What concrete conclusions can you personally draw? What are the lessons learned and how would you act in similar situations in the future? How can you make use of your experiences?

Deadline and submission: The deadline for the optional parts are at the end of the course. The report is handed in a PDF on Lisam.

Page responsible: Johan Blomkvist
Last updated: 2019-03-14