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TDDD58 12 hp /Interaction design project

Course information



Contents

In this course you will learn more about methods for user research, design and prototyping of interactive products and services.

You are assumed to have taken an introduction to marketing, visual communication, and graphic design before this course. In this course, we deal with the methods used in a human-centered design process and look at how interactive products and services are experienced by users and customers, whom we are going to create business and pleasure for. The best proven way of getting there is user research with interviews and observations that provide a good basis for a creative design work and an iterative prototyping. It is these methods that this course is about.

Course Evaluation from Last Year

The course evaluations from last year showed that the course overall was appreciated. Some minor adjustments have been made: The assignments have been clarified, the grading criteria have been adjusted, and the form of presentation has been slightly modified. The articles have been changed and focus on gender and sustainability in interaction design. There are more guest lectures to make sure that the lectures not only repeats the contents of the course literature, but instead present other perspectives on the field. The form om feedback to students has been changed.

Working and Teaching Methods

Lectures

Lectures introduce or broaden the perspectives given through the readings and seminars. Smaller exercises are also conducted at some lectures. The course includes the following lectures, but only the first half of the semester has been scheduled (slides will also be linked from this list):

  1. Introduction, by Mattias Arvola.
  2. User Experience, by Mattias Arvola. Readings: Chapter 1 in Arvola (2014), or Chapter 1-2 in Saffer (2009)
  3. Interaction Design, by Jonas Löwgren. Readings: Chapter 1 in Arvola (2014), or Chapter 1-2 in Saffer (2009).
  4. User Research, by Jenny Johansson from Visma. Readings: Chapter 2 in Arvola (2014) or Chapter 3-5 in Saffer (2009).
  5. Service Design, by Stefan Holmlid. Readings: Chapter 1 in Arvola (2014) or Chapter 1-2 in Saffer (2009).
  6. Concept Design, by Mattias Arvola. Readings: Chapter 3 in Arvola (2014), Chapter 6 in Saffer (2009).
  7. Sketching and Exploration, by Martin Hanberger from Cambio. Readings: Chapter 4 in Arvola (2014) or Chapter 7 in Saffer (2009).
  8. User Interface Principles, by Mattias Arvola. Readings Chapter 4 in Arvola (2014) or Chapter 7 in Saffer (2009).
  9. Paper Prototyping, by Tim Overkamp. Readings: Chapter 4 in Arvola (2014) or Chapter 8 in Saffer (2009).
  10. Computer Prototyping, by Mattias Arvola. Readings: Chapter 5 in Arvola (2014) or Chapter 8 in Saffer (2009).
  11. Information Architecture, by Andrea Resmini from Jönköping University. Readings: Chapter 1 in Arvola (2014) or Chapter 1-2 in Saffer (2009).
  12. Usability Testing, by Johan Åberg from Briteback. Readings: Chapter 4-5 in Arvola (2014) or Chapter 8 in Saffer (2009).

Seminars

Seminars are not mandatory but highly recommended. Observe that the seminar groups are not the same as the project groups. A seminar is 45 minutes. You need to prepare for the seminars by reading the literature. Write two core questions for discussion and bulletpoint notes on your reading and bring wing them with you to the seminar. Seminars for Swedish speaking students are in Swedish. Seminars in English for exchange students will be held separately. Seminars will follow a socratic form.

Presentations

Attendance at the two presentations is required. Presentations are held as critique sessions with two project teams at the time. Critique sessions are conducted around a show-and-tell about produced materials. It is important to give constructive critique on the others work. Two groups have presentation at the same time so that learning may occur between groups. For the presentation every group has 20 minutes for presentation and 10 minutes for critique. If you miss a presentation session, you need to notify the examiner in advance and conduct a supplementary task, which is to reflect on the assignment: on no more than 1000 words, describe the work you have done, and discuss what lessons you have learned, and what you could do differently in the future. Submit by email to the examiner at the deadline for supplementary examination.

Teaching Sessions

There are two kinds of teaching sessions: Exercises and Q&A Sessions.

  • Exercises. Some teaching sessions focus on exercises that are prepared by the lecturer.
  • Q&A Sessions. Other teaching sessions are in the form of question and answer sessions that work like a combined supervision and reporting by groups that sit down and work on their assignments while the teacher walks around and gives feedback. Prepare questions that you may have for the teacher. We expect all students to attend and work at Q&A sessions, and if someone repeatedly is missing we will consider that an indication that something is wrong in the project team. The Q&A sessions are however not strictly mandatory.

Group Work

The project work in Group Project Assignment 1 and 2 is done in groups of approximately five students. The groups are the same as in the course TEIO36. Students that do not take that course will be placed in a group (eg. exchange students). There is time in the time table marked as group work (Swe. grupparbete, GU) (without teacher and without a lecture hall) for the groups to use as they please.

Individual Work

Individual work is required both in reading before the seminars and writing up preparations. There is also an individual design assignment. Supervision over Skype can be booked for individual work, if there is not time in conjunction to teaching sessions, seminars or lectures.

Feedback

Formative feedback on your thoughts and discussion questions on the course literature will be given during discussions at seminars with peers and TA.

Formative as well as summative feedback on your writing will be given by teachers on your written texts. Minimal feedback will be given on summaries (there usually isn't that much to say about them), whereas critical reviews and reports are given more feedback.

Formative feedback on your group design work will be given during teaching sessions. Summative feedback on group design work is given after presentations.

Formative feedback on your individual design work is given during teaching sessions. Summative feedback on your individual design work is given at the end of the course.

Course Literature

Mandatory Course Literature

If you sit at home you access all electronically available articles available through the databases (eg. ACM) at the Linköping University Library. If you use the university computers or the university WiFi you can just click the link to the articles. Some of the articles are openly accessible. Please note that there are slight differences between the course literature for students that read Swedish and students that do not read Swedish.

For Swedish speaking students:

  • Arvola, M. (2014). Interaktionsdesign och UX: Om att skapa goda användarupplevelser. Lund: Studentlitteratur.
  • Marsden, N., & Haag, M. (2016). Stereotypes and Politics: Reflections on Personas. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16), (pp. 4017-4031). New York, NY: ACM. DOI: http://dx.doi.org/10.1145/2858036.2858151 (accessed 2016-08-10).
  • Pargman, D., & Raghavan, B. (2014). Rethinking sustainability in computing: from buzzword to non-negotiable limits. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (NordiCHI '14), (pp. 638-647). New York, NY: ACM. DOI: http://dx.doi.org/10.1145/2639189.2639228 (accessed 2016-08-10).

For English speaking students:

  • Marsden, N., & Haag, M. (2016). Stereotypes and Politics: Reflections on Personas. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16), (pp. 4017-4031). New York, NY: ACM. DOI: http://dx.doi.org/10.1145/2858036.2858151 (accessed 2016-08-10).
  • Pargman, D., & Raghavan, B. (2014). Rethinking sustainability in computing: from buzzword to non-negotiable limits. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (NordiCHI '14), (pp. 638-647). New York, NY: ACM. DOI: http://dx.doi.org/10.1145/2639189.2639228 (accessed 2016-08-10).
  • Rettig, M. (1994). Prototyping for tiny fingers. Communications of the ACM, 37, (4), 21-27. http://doi.acm.org/10.1145/175276.175288 (accessed 2016-08-10).
  • Saffer, D. (2009). Designing for Interaction: Creating Innovative Applications and Devices, 2nd Ed.. Berkeley: New Riders.

Recommended Literature

Recommended, but not mandatory, literature for those who wish to go deeper:

  • Buxton, B. (2007). Sketching User Experiences: Getting the Design Right and the Right Design. Amsterdam: Morgan Kaufmann.
  • Goodwin, K. (2009). Designing for the Digital Age: How to Create Human-Centered Products and Services. Indianapolis: Wiley.
  • Greenberg, S., Carpendale, S., Marquardt, N., & Buxton, B. (2011). Sketching User Experiences: The Workbook. Amsterdam: Morgan Kaufmann.
  • Johnson, J. (2010). Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules. Amsterdam: Morgan Kaufmann.
  • Krug, S. (2014). Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability. Berkeley: New Riders.
  • Löwgren, J., & Stolterman, E. (2004) Design av informationsteknik: Materialet utan egenskaper. Lund: Studentlitteratur. (English version: Thoughtful Interaction Design, MIT Press, 2007)
  • Norman, D.A. (2013). The Design of Everyday Things: Revised and Expanded Edition. New York: Basic Books.
  • Preece, J., Rogers, Y., & Sharp, H. (2015). Interaction Design beyond human-computer interaction. John Wiley. (Swedish version: Interaktionsdesign bortom människa-dator-interaktion, Studentlitteratur, 2016)
  • Soegaard, M. & Dam, R. F. (Eds.) (n.d.). The Encyclopedia of Human-Computer Interaction, 2nd Ed.. Aarhus: The Interaction Design Foundation. https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed (accessed 2016-06-05).
  • Tidwell, J. (2011). Designing Interfaces: Patterns for Effective Interaction Design, 2nd Ed.. O'Reilly.
  • Tullis, T., & Albert, W. (2008). Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Amsterdam: Morgan Kaufmann.