Litteratur

Förväntad läsning

I This is service design thinking (Stickdorn & Schneider, 2010). BIS publishers

• Metodavsnittet
• Kapitel om Design Ethnography
• Avsnitt om "How does service design work?"

Följande artiklar (tillgång när ni är inloggade mot LiUs nätverk):
Bodystorming
Experience prototyping
Service walkthrough
Storyboarding
Dream Tools

Referenslitteratur

Service Design Tools.org

This is Service Design Thinkings online resurs.

Segelström, F., Raijmakers, B. & Holmlid, S. (2009). Thinking and Doing Ethnography in Service Design. In Proceedings of IASDR 2009, Rigor and Relevance in Design, Special Session on Rigor in Service Design Research. Seoul, South Korea.

Segelström, F. (2010) Visualisations in Service Design. Licentiate thesis: Linköping Studies in Science and Technology, Thesis 1450. Linköping University Press: Linköping, Sweden.

Blomkvist, J. (2011). Conceptualising Prototypes in Service Design. Licentiate Thesis: Faculty of Arts and Sciences Thesis No. 101. LiU-Tryck: Linköping, Sweden

Sidansvarig: Stefan Holmlid
Senast uppdaterad: 2013-02-20