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TDDD31 Software Engineering with International Partners


General Information about the Project


Your company is expanding rapidly and is looking for new ways to expand development and production. Outsourcing parts of the software development and maintenance seems to be an appropriate move. However, the company and board have no experience and understanding of what is involved in the outsourcing process, nor the related cultural aspects that may be involved when collaborating with international vendors. It is your job to explain this in a report to the board. The report is not a standard report. A suggestion and general report structure is the following:


Executive summary

1. Introduction (1 - 2 A4 pages)
This section contains the goal of the report, some background to the exercise etc. The usual stuff.


PART I: The outsourcing process (about 10-15 A4 pages)

2.1 The outsourcing process (general)
2.2. Vendor selection (general)
2.3 Contracting and legal requirements (general)


PART II: Cultural analysis (about 10-15 A4 pages)

2.1 Background on the chosen country
2.2 Cultural analysis and business style (chosen country)
2.3 Recommendations to our negotiators
This last section (2.3) should include recommendations on how to approach the vendors professionally and highlight things of importance when working in the chosen country etc. Part of this section can also be part of 3. Discussion.


3. Discussion (1 - 2 A4 pages)

Section should discuss (1) a strategy for the outsourcing (given your specific outsourcing country and software) (2) Cultural aspects of importance (given your country and software).


The report should be 20 - 40 pages long.


Chapter 1 in Black Book of Outsourcing gives you good info for Part I. It is available at the LiU library as an electronic publication. For Part II we use the course book (Managing Cultural Differences).


Brown, Douglas, Scott Wilson. The black book of outsourcing: how to manage the changes, challenges, and opportunities. John Wiley & Sons, Inc. 2005.

Moran R, Harris P, Moran S. Managing Cultural Differences: Leadership skills and strategies for working in a global world. Routledge, June, 2012.


Additional things to think about when you write the report. The points can be seen as inspiration when writing the text:

  • Local governmental policies and practices and their effects on business.
  • Understanding key business groups in the outsourcing country and the underground economy
  • Negotiating successfully with the locals
  • The role of family in the workplace and business in outsourcing country.
  • Cultural beliefs and their effect on doing business in the outsourcing country.
  • Key issues for sourcing services and products from the outsourcing country.
  • Evaluating vendors and partners in the outsourcing country.
  • Setting up offshore centers in in the outsourcing country
  • Uncovering the hidden costs of outsourcing.
  • Assessing the major marketing opportunities in the outsourcing country.
  • Establishing and gaining market share in the business-to-business and corporate markets 
  • Selling to the government in the outsourcing country
  • What are the trends that are shaping the middle class in the outsourcing country
  • Grasping the secrets to rural population in the outsourcing country.
  • Overcoming pitfalls and challenges specific to in the outsourcing country
  • Overcoming the cultural barrier of speaking and writing English with in the outsourcing country
  • Understanding the outsourcing country sense of time
  • Indirectness vs. indirection in in the outsourcing country
  • Power and hierarchy structures at 21st century in the outsourcing country
  • Reading cues from non-verbal messages in in the outsourcing country
  • Understanding in the outsourcing country business etiquette
  • Understanding the flow of money into and out the outsourcing country
  • The outsourcing country capital markets, project financing, and foreign direct investment
  • Considerations for joint ventures, and mergers and acquisitions in the outsourcing country
  • Legal questions for your attorneys and accountants
  • Tips for creating contracts and the transfer of real property
  • How the law deals with employment and intellectual property issues in the outsourcing country
  • Attracting top talent in in the outsourcing country
  • Hiring locals vs. sending expatriates
  • Hiring fresh grads: what you need to know about the outsourcing country education system
  • Dealing with salary escalation in major cities
  • Succeeding in managing unions and blue collar workers
  • Planning a successful business trip to the outsourcing country
  • Essential information for women traveling to the outsourcing country
  • Staying healthy in the outsourcing country


Page responsible: Magnus Bang
Last updated: 2014-08-29