@techreport{R-94-35,
PSURL = {/publications/cgi-bin/tr-fetch.pl?r-94-35+ps},
ABSTRACTURL = {/publications/cgi-bin/tr-fetch.pl?r-94-35+abstr},
ABSTRACT = {Knowledge Management understood as the ability to store, distribute and
utilize the human knowledge being produced and consumed in an
organization is the topic of this paper. Due to the large number of
complex problems that arise when computer-based Knowledge Management is
introduced in an organization, a cooperation between industrial
development and academic research is necessary to advance the field.

Through a series of different implementation efforts, Pharmacia Biotech
AB has now reached a stage where a large in-house knowledge base is
utilized to produce knowledge-based systems which give added value both
to control software of physical bio-chemical equipment as well as
handbooks. In parallel, the knowledge-linker research project has
focused the issue of how software supporting the Knowledge Management
organization can be realized. A partial implementation in a problem
obtained at Pharmacia has been completed. The architecture, is centered
around a knowledge-acquisition tool used directly by experts to
document their experience. This tool is in turn supported by a
meta-tool, which aids the knowledge engineer in the creation and
maintenance of several knowledge-acquisition tools in different generic
domains. A key issue in this research has been to find a knowledge
representation which allow a flexible utilization by the end-users
including problem-solving, information retrieval and intelligent tutori
},
TITLE = {Tool-Based Knowledge Management and Distribution of Knowledge to Customers' End-User in a Biochemical Domain},
AUTHOR = {Kristian Sandahl and Henrik Eriksson and Bengt {\"O}sterlund},
EMAIL = {krisa@ida.liu.se},
YEAR = {1994},
NUMBER = {R-94-35},
INSTITUTION = ida,
ADDRESS = idaaddr,
IDANR = {LiTH-IDA-R-94-35},
NOTE = {Accepted to The International Symposium on the Management of Industrial and Corporate Knowledge, Compi\x8f gne, France, October 26-27, 1994}