@techreport{R-89-34, TITLE = {Application-Dependent Discourse Management for Natural Language Interfaces: An Empirical Investigation}, AUTHOR = {Arne J{\"o}nsson}, YEAR = {1989}, NUMBER = {R-89-34}, INSTITUTION = ida, ADDRESS = idaaddr, ABSTRACTURL = {/publications/cgi-bin/tr-fetch.pl?r-89-34+abstr}, ABSTRACT = {This paper presents results from a refined analysis of a series of Wizard of Oz-experiments with focus on discourse management. The study is part of a larger project aimed at designing a general natural language interface. It is argued that a natural language interface needs different referent resolution mechanisms for different combinations of background systems and scenarios. I present three mechanisms that can be used: proximity, object hierarchy and goal-directed control. Finally I suggest the use of a Natural Language Interface Management System (NLIMS) for customization of natural language interfaces to different applications.}, IDANR = {LiTH-IDA-R-89-34}, NOTE = {Also in Papers from the Seventh Scandinavian Conference of Computational Linguistics (Nordiska Datalingvistikdagarna), Reykjavik, Iceland, April, 1989}