Social and Emotional Responses to Communication
Our research on social and emotional responses to communication has concerned two different but related areas, cultural differences in social and emotional responses to media, and social and emotional charateristics of speech-based in-vehicle information systems. To a large extent this work has been conducted in collaboration with Cliff Nass at Stanford University.
Cultural differences in social and emotional responses to media
The primary focus in these studies were whether people using English despite being non-native speakers of English prefer being informed by a speaker with an accent similar to their own, or whether they prefer the accent of a native speaker.
Social and emotional charateristics of speech-based in-vehicle information systems
In a large number of studies with have studied the effects of variation in voice quality in in-vehicle information systems. We have studied this using low-fi driving simulators and measured the effects both on perception and attitude towards the information given, as well as the effects of these variations on driving performance. We have studied the effects of a large numer of variables reflecting both variation in the accuracy of content presented, the form of the messages, the age, personality, emotional state etc. In many of the studies we have compared the effects of matched versus mis-matched voice characteristics, i.e. the effects of the driver being of the same age, emotional state etc. as the "speaker" of the information systems.
We here only list publications where someor all of the work was being conducted here at Linköping University. For a full list of our publications, including work being conducted by Ing-Marie Jonsson previous to her affiliation with our group, please see Ing-Marie's personal web pages.
- Ing-Marie Jonsson and Nils Dahlbäck. (2011) I Can’t Hear You? Driver’s Interacting with Male or Female Voices in Native or Non-Native Language.In Proceedings of HCII 2011
- Ing-Marie Jonsson and Nils Dahlbäck (2009) Impact of Voice Variation in Speech-Based In-Vehicle Systems on Attitutde and Driving Behavior, Proceedings of Human Factors and Ergonomics Society European Meeting (HFES Europe),Linköping, Sweden, October 14 - 16, 2009.
- Ing-Marie Jonsson and Nils Dahlbäck (2009) The Effects of Different Voices for Speech-Based In-Vehicle Interfaces: Impact of Young and Old Voices on Driving Performance and Attitude, Proceedings of Interspeech 2009,Brighton, UK, September 7 - 10, 2009.
- Ing-Marie Jonsson (2009) Social and Emotional Characteristics of Speech-Based In-Vehicle Information systems: Impact on Attitude and Driving Beahvior. Ph D Thesis, Linköping Studies in Art and Science No. 504. Linköping University..
- Nils Dahlbäck, QianYing Wang, Cliff Nass, Jenny Alwin (2007) Similarity is More Important than Expertise: Accent Effects in Speech Interfaces, In Proceedings of CHI 2007, San José, CA, USA, April 28 - May 3, 2007
- Nils Dahlbäck, Seema Swamy, Clifford Nass, Fredrik Arvidsson and Jörgen Skågeby (2001) Spoken Interaction with Computers in a Native or Non-native Language - Same or Different?, Proceedings of INTERACT 2001, pp. 294-301, Tokyo, Japan, July 9-13, 2001
Page responsible: Nils Dahlbäck
Last updated: 2013-02-10