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Social and Emotional Responses to Communication

Our research on social and emotional responses to communication has concerned two different but related areas, cultural differences in social and emotional responses to media, and social and emotional charateristics of speech-based in-vehicle information systems. To a large extent this work has been conducted in collaboration with Cliff Nass at Stanford University.

Cultural differences in social and emotional responses to media

The primary focus in these studies were whether people using English despite being non-native speakers of English prefer being informed by a speaker with an accent similar to their own, or whether they prefer the accent of a native speaker.

Social and emotional charateristics of speech-based in-vehicle information systems

In a large number of studies with have studied the effects of variation in voice quality in in-vehicle information systems. We have studied this using low-fi driving simulators and measured the effects both on perception and attitude towards the information given, as well as the effects of these variations on driving performance. We have studied the effects of a large numer of variables reflecting both variation in the accuracy of content presented, the form of the messages, the age, personality, emotional state etc. In many of the studies we have compared the effects of matched versus mis-matched voice characteristics, i.e. the effects of the driver being of the same age, emotional state etc. as the "speaker" of the information systems.

Publications

We here only list publications where someor all of the work was being conducted here at Linköping University. For a full list of our publications, including work being conducted by Ing-Marie Jonsson previous to her affiliation with our group, please see Ing-Marie's personal web pages.

Members

Nils Dahlbäck

Ing-Marie Jonsson

Partners

Ciff Nass, Department of Communication, Stanford University

 


Page responsible: Nils Dahlbäck
Last updated: 2013-02-10