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Realizing IT-enabled change: agreeing on strategies and aligning actions

FDA191, 2005HT

Status Archive
School Computer and Information Science (CIS)
Division EIS
Owner Nils-Göran Olve

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Course plan

No of lectures

The preliminary schedule consists of five seminars:
1. IT as a catalyst for change: preliminary findings from the ITOP programme
2. Designing, visualizing and monitoring IT-enabled change using strategy maps and scorecards - the CIO as change agent
3. Enabling and imposing change: realizing IT's potential may require several actors to adopt new procedures. Examples from health care (project OrgIT)
4. Involving users: self-service in e-business and e-government
5. Presentation of papers produced during the course – topics will depend on participants’ interests.

Recommended for

Doctoral students doing work in the following areas:
- IT/IS applications whose adoption require organisations to change their division of labour and work processes
- Organisation and control in organisations impacted by new technology.

The course was last given

New course.

Goals

Over their history, IT/IS applications have increasingly aimed at enabling organisations and society to operate in new ways, rather than just automating existing processes. During the last decade or so, such new modes of operation often bridge several organisational units (within a larger organisation, or connecting several organisations). Whether IT’s potential is fulfilled or not then may depend less on the merits of the technology than on organisational aspects, such as engrained work habits, convictions about aims, reward structures, etc.

In this course, we will develop our understanding of such dimensions of IT-enabled change processes, and also investigate proposals for dealing with them.
Points of departure for the course will be a critical examination of the following:
- Ideas and findings in some on-going IDA/EIS research projects (ITOP, OrgIT)
- Teachings and suggestions concerning how organizations should deal with these issues (undergraduate course TDEI34, current books for managers by Broadbent, Weill a o)
- Approaches used by course participants in their research, or ‘received opinion’ in their research traditions (which may differ from those in EIS!).

In addition to active participation, students will be required to write a paper, and they will be encouraged to produce one which is a) relevant to their ongoing or planned dissertation project and b) publishable.

Prerequisites

No formal requirements. Participants may come from several fields of study, but are expected to have an understanding of informations systems and organizations which enables them to contribute actively during class discussions.

Organization

The course presupposes active participation. There will be five four-hour seminars, and students are required to commit themselves to read various articles between these.

There will be some input from the teachers and invited guests, but the ambition is to devote most of the seminars to student contributions and discussions.

Contents

Literature

A reading list will be communicated in October. Much of the reading will be individual and agreed between participants and examiner.

Lecturers

Nils-Göran Olve. Guest teachers will include Thomas Falk, Vivian Vimarlund and Alf Westelius.

Examiner

Nils-Göran Olve

Examination

Pass/fail based on paper produced as part of the course and contributions during seminars

Credit

5 units.

Comments

Organisational and economic perspectives on IT are central to EIS’s brief within IDA. EIS currently has several research programmes where they are important. It is hoped that the course will aid in developing these perspectives, and also the interface between EIS and researchers in other IDA departments (and related departments in other schools).


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